PestNow
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

PestNow has received 4.7 out of 5 stars based on 266 customer surveys.
5
205
4
45
3
9
2
7
1
0
8th year as a Best Pick Call
"It is our mission that the PestNow name be recognized as a company that provides knowledgeable, trustworthy, and effective pest control services. We are devoted to our valued employees as well as the communities who welcome us."

Rusty Markland | COO
Company Information
Services Offered
PestNow offers residential and commercial termite and general pest control, including but not limited to ants, bedbugs, bees, wasps, crickets, roaches, rodents, spiders, ticks, fleas, and mosquitoes.
Warranty
The company offers a variety of pest and termite control warranties.
Company History
Formerly known as Superior Pest Management, PestNow was founded in 1995 by Frank Bowers, Tony Bowers, Mark Tatum, and Joe Hamilton. The company's founders continue to run day-to-day operations.
Distinctions
PestNow is a member of the National Pest Management Association and the Virginia Pest Management Association.
Employee Information
Employees of PestNow wear uniforms and undergo background checks.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
22395 Powers Court
Sterling, VA 20166
Hours
Mon
7:30 am - 6:00 pm
Tue
7:30 am - 6:00 pm
Wed
7:30 am - 6:00 pm
Thu
7:30 am - 6:00 pm
Fri
7:30 am - 6:00 pm
Sat
7:30 am - 12:00 pm
Sun
Closed
Licenses
#4033

Compiled Score:

PestNow has received 4.7 out of 5 stars based on 266 customer surveys.
5
205
4
45
3
9
2
7
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/14/2018

“Based on past pest control experiences, I'm not impressed with the initial service provided. The service tech was there very briefly and did not debris around the home/garage. I still see cobwebs in the corners of the garage and nothing was done to the exterior of the home. I also had to point out a wasp nest on the back deck. My old company did a thorough initial debris by sweeping away all cobwebs around the home and in the garage and also looked under deck railings for wasp nests. I also had to call Pest Now back in less than a week because I was still seeing ants on the main floor and 2nd floor of our townhome. I told the tech I saw ants on the 2nd floor on his initial visit and he did not spray the 2nd floor at all.”

Review by
07/13/2018

No review comments provided

Review by
07/10/2018

“Came promptly - returned for 2nd visit as needed”

Review by
07/10/2018

“Friendly, courteous, and on time”

Review by
07/09/2018

No review comments provided

Review by
07/09/2018

“Very punctual and able to explain the treatment.”

Review by
07/09/2018

No review comments provided

Review by
07/03/2018

“The customer service was excellent! The gentleman that came over was awesome and very nice to speak to! He gave us good information on how to treat pest. He was setting our expectations better than what the company did. He was saying, 'you can't get rid of everything, we do our best to mitigate the problem.' He was very clear and what he was saying was more on par with what ended up happening. It made more sense. With the company it was, 'you won't see anymore bugs,' blah, blah, blah. It was a little to sold over the phone, but the gentleman that came out was great.”

Review by
07/02/2018

“They met my expectations in almost everything.”

Review by
06/29/2018

“Pest Now told us that it would take 3 days for the ants to disappear. They disappeared the same day with the spray that was used.”

Review by
06/29/2018

“I was most satisfied with the service staff. They are very professional, very thoughtful, and they took there shoes off when walking around the house. The work was done independently and they answered any questions we had.”

Review by
06/27/2018

“Still waiting for the final check though. They left baits, need to see if it worked.”

Review by
06/20/2018

No review comments provided

Review by
06/19/2018

No review comments provided

Review by
06/19/2018

No review comments provided

Review by
06/15/2018

No review comments provided

Review by
06/14/2018

No review comments provided

Review by
06/14/2018

“Super flexible and accommodating when it came to scheduling of appointments”

Review by
06/14/2018

“Terry Greene came out to do our initial treatment and then also to do the mosquito treatment in the backyard. He is excellent, professional, polite, and efficient. He also came a few times to our old house, and I was happy to have him come back to the new house because he does a fantastic job.”

Review by
06/14/2018

No review comments provided

Review by
10/02/2017

“I had a positive experience.”

Review by
10/02/2017

“They do quarterly maintenance. They come on time. They do a good job and since I had them coming to my house, there were no more pests. I would give them an A. I'd be very likely to recommend them.”

Review by
10/02/2017

“They did just regular, spraying, and maintenance kind of stuff. They were easy to sign up with, easy to cancel when we decided we didn't want to do it anymore, and responsive. I'd give them an A.”

Review by
10/02/2017

“They do quarterly pest control around the house. They show up and I don't have to worry about it. Aside from the first visit, I don't interact with them. I'd give them an A.”

Review by
10/02/2017

“We had an ant problem. They had good results and prompt service. They had friendly workers. It was a positive experience. I would give them an A+ overall.”

Review by
10/02/2017

“They sprayed the outside of the house. We don't have an active bug problem, but we're using monthly maintenance, and I would give them an A.”

Review by
10/02/2017

“I've been with them for a year and I've just renewed. I'm quite happy with them. I've got interior and exterior issues. They come regularly and on the schedule to spray. One time I had a little furry creature in my house. Furry creatures are not welcomed in my house. I called and then the guy was out the next day, put a trap, and I've not seen one since. So, very happy. They show up every time I've been home. Every time they come, it's been the same person. I like that. I like that continuity. I'd give them an A overall. I've already recommended them.”

Review by
10/02/2017

“They've done indoor and outdoor pest services. They were a timely, friendly staff who came in. They always had the same guy so I kind of got to know him. He knew what our problem areas were, and our priorities. I did some looking around and cost wise they were where we wanted to be. I'd give them an A across the board. I'd recommend them.”

Review by
10/02/2017

“I've used them multiple times. They've worked on termites. They are responsive. I've had a couple of weird scenarios with them, and they are always on top of it. They show up on time. They do what they say they're going to do. I'd give them an A+. I'm very happy with them.”

Review by
10/02/2017

“They do regular pest control. They come and bait for mice. They're always very attentive to what you request and their turnaround time is really the best. When you call, within two hours someone is there to help us out with anything. I'd give them an A.”

Review by
10/02/2017

“We have little creepy crawlies that show up here. Now we have like ants and whatever, and they take care of that. They just do a general pest control. They're always very polite. They've always been very helpful. I would give them a B.”

Review by
10/02/2017

“They sprayed for cockroaches. Their friendliness and effectiveness made it a positive experience. It seems like they guarantee their work. If they need to redo it, they don't charge you an additional fee. That's pretty nice.”

Review by
10/02/2017

“They did residential pest control. They just used technology for billing and email notifications. They just make it seamless. I would give them an A for the total experience. I'd be very likely to recommend them.”

Review by
10/02/2017

“They did the spraying on the outside of the house and checked for termites. Then, I had some spiders and mice, and they did that. The technicians were very thorough. He was here for quite a while. I would give them a B+.”

Review by
10/02/2017

“They did outside pest control, around the perimeter. It was preventative. They just schedule and show up. I'd give them a B+ overall.”

Review by
10/02/2017

“They responded very quick and had a flexible schedule. They're nice, and they answered some professional questions to give me the answers. I think it's a B+.”

Review by
10/02/2017

“They did basic outdoor preventative spraying. They are very easy to work with and I don't have to be home for their services to be applied. I'd give them a B+ overall.”

Review by
10/02/2017

“They mostly sprayed around the front of the house, and they were always on time. They would send an email prior to the time when a technician would come out. I'd give them a B overall.”

Review by
10/02/2017

“I had a maintenance contract. I'd give them a B overall.”

Review by
10/02/2017

“I still see bugs and webs outside of my house. They sprayed for spiders and ants. There's one guy that used to come out, and I would grade him poorly until they started sending another guy. This last time, I guess the other guy that had given me his business card wasn't available that morning, and they sent the guy that I'm grading poorly last Friday. I was a little disappointed to see him, but I still let him come in and spray. He's just not a people person, and he just really doesn't seem like he likes his job. The other guy who I spoke with said that other people had similar experiences. I'd give them a C+ overall. There's one guy who I like. I wish I could see more of him because he explains stuff. He sprayed the window, which no one else has ever done, and he explained why he was doing that. I can't remember his name. Trying to schedule with the guy that you want on a day that you need is not always an option.”

Review by
10/02/2017

“They did regular quarterly pest control. They didn't do what they said they would do on the initial treatment. The man didn't even go in the basement. I called them to tell them, but the lady that answered the phone said that was not normal for them and that she would get a manager to call me back—never heard back. I would give them a D overall. I would not recommend them, but I would also tell people my experience with them.”

Review by
05/19/2016

No review comments provided

Review by
05/19/2016

No review comments provided

Review by
05/18/2016

No review comments provided

Review by
05/17/2016

No review comments provided

Review by
05/17/2016

“Prompt , professional and thorough.”

Review by
05/17/2016

No review comments provided

Review by
05/17/2016

No review comments provided

Review by
05/17/2016

No review comments provided

Review by
05/17/2016

No review comments provided

Review by
05/17/2016

No review comments provided

Review by
05/17/2016

No review comments provided

Review by
05/17/2016

“I would have liked to know when Pest Now was coming to my house. They came on a Wednesday and I was off that Thursday - if I knew they were coming, I would have rescheduled to Thursday and then they could have sprayed inside and in the garage etc. I don't think I was notified on the date of their upcoming visit. Something to consider!”

Review by
05/17/2016

“Overall as a company, a good one to work with. Complaints are that customer experience does vary widely between which technician will come to your house. Often the technician will not have read the notes, so it is up to you to remember what they came for, what they did last time, where every trap is, etc. Also, techs all have their own opinions, so each visit they might undo what the last one did and do it their way, and then the next guy will switch it back. We definitely have the ones we hope will show up and the ones we are disappointed or uncomfortable when they come. Overall, though, pests are managed, easy to make an appointment, they do come during the appointment window (though it seems to always be at the last 5 minutes).”

Review by
05/17/2016

“Mac  came to check out a suspected mouse infestation. He was right on time and determined very quickly where the mice were coming from. He set out bait traps and sticky traps, but recommended getting the wall patched and vacuuming thoroughly. We vacuumed while he was there and he helped. He set a time to come back and check on the status of the mice in two weeks, and came on time then as well. Since I enrolled for a yearly program, Pest Now has since emailed me a time they will come do the spring check and spraying—very convenient.”

Review by
05/16/2016

No review comments provided

Review by
05/16/2016

“Not sure how well this is working”

Review by
05/15/2016

No review comments provided

Review by
05/15/2016

“Very friendly and accommodating to my schedule.”

Review by
05/14/2016

“Customer Service Rep was awesome!”

Review by
05/14/2016

No review comments provided

Review by
05/14/2016

No review comments provided

Review by
05/14/2016

“Great company! They come on time and warranty their work without question. I highly recommend Pest Now for both pest control and lawn care and maintenance services.”

Review by
05/14/2016

No review comments provided

Review by
05/14/2016

No review comments provided

Review by
05/14/2016

“He's not do good service I request I asking for anything he's not doing it I ask for butterfly at house he not doing it any service something very routine and he left he don't do it outside the house.”

Review by
05/14/2016

“Terrible service. Had a pest problem and called for service. Paid the charges and still had the same problem. Called back to report it and all they did was trying to upsell without coming out to check the problem”

Review by
05/13/2016

No review comments provided

Review by
05/13/2016

No review comments provided

Review by
05/12/2016

“Pest Now offers reliable, efficient service. They are fast to respond to service needs. Their technicians are proficient and professional.”

Review by
05/12/2016

“My house was sprayed two times for ants and they are still having business inside the house. And my little bro is hating the ants when he sees them.”

Review by
05/11/2016

“Best pest experience.”

Review by
05/11/2016

“They do a good job.”

Review by
05/11/2016

No review comments provided

Review by
05/11/2016

No review comments provided

Review by
05/11/2016

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Review by
05/11/2016

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Review by
05/11/2016

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Review by
05/11/2016

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Review by
05/11/2016

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Review by
05/11/2016

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Review by
05/11/2016

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Review by
05/11/2016

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Review by
05/11/2016

No review comments provided

Review by
05/11/2016

“Pest Now is very professional. I have purchased a quarterly pest treatment. They perform the work and leave notice once it has been completed. No issues with the company. Always responsive when I need to contact them.”

Review by
05/11/2016

“I  like these guys. Started with them about 6 years ago, and have stayed with them since. Had cave crickets; they are gone now. The quarterly contract has worked for me. I've turned it off a few times, and they are there when I turn it back on.”

Review by
05/11/2016

No review comments provided

Review by
05/11/2016

“Very good service. Arrived promptly, answered my questions, and did all that they said they would do.”

Review by
05/10/2016

“Great overall experience! Got the job done.”

Review by
05/09/2016

No review comments provided

Review by
05/09/2016

“Pest  Now is dependable and affordable. I shopped around and they were competitive. Their customer service was amazing. If at any time I have an issue they have a tech out to resolve the issue within 24 hrs. I highly recommend.”

Review by
05/09/2016

“This  company has done work for me or over a year. They have been prompt and friendly and I've had no issues with pests or rodents in my home. The notifications I get prior to them coming help me keep kids and animals in and near my home safe from exposure to chemicals too. I'm considering their lawn service.”

Review by
05/09/2016

“The pest service expert did not know how to address mice in the walls. Also they did not catch all the openings within and outside of my home. Different technicians provided inconsistent answers regarding how and where mice can enter the house from in and outside. When there was an odor of dead mice in the house they sprayed something that only masked the smell for 12 hours. Now the mice are back and I have to call for service again.”

Review by
05/08/2016

No review comments provided

Review by
05/08/2016

“They are always punctual and do amazing work. They are honest about what needs to be done and NEVER try to upsell. 1/1.”

Review by
05/07/2016

“When we moved into our house last summer, the house had cockroaches and spider crickets. After two treatments, the bugs were gone and haven't come back. We will continue to have quarterly treatments because our house is surrounded by trees. I have been pleasantly surprised by how effective Pest Now's services are and they provide great customer service support .”

Review by
05/05/2016

“I am very happy with Pest Now as far as their performance goes, the only thing I would work on them is to be able to reach the place for treatment on time. They give a two hour window to the work, but I have had instances where they reached after their allotted time to us. Otherwise they are extremely professional when it comes to work.”

Review by
05/05/2016

No review comments provided

Review by
05/05/2016

“We called them to help us figure out what creatures were scratching in our walls. They treated for mice and kept coming back, never catching any mice. After a few weeks of absolutely no help or troubleshooting we called a different exterminator who instantly recognized the problem as rats and treated the problem aggressively and with great expertise. I found Pest Now to be lackluster. Polite and nice, but totally ineffective at solutions.”

Review by
10/26/2015

“We use a company called Pest Now. They do pest control for us and I’d give them an A.”

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