Critter Control
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Critter Control has received 4.2 out of 5 stars based on 62 customer surveys.
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1st year as a Best Pick Call
"We've been in business since 1984, and we offer guaranteed exclusion repairs to prevent animals from re-entering your home, removal and replacement of contaminated insulation, and an innovative gutter protection system. We're here to offer you protection and peace of mind."

Company Representative
Company Information
Services Offered
Critter Control handles nuisance wildlife that includes, but is not limited to, flying and gray squirrels, raccoons, coyotes, foxes, rats, mice, opossums, snakes, bats, birds, moles, beavers, feral cats, dogs, and hogs. The company also treats for bees, yellow jackets, wasps, hornets, roaches, bedbugs, ants, spiders, fleas, ticks, millipedes, centipedes, earwigs, and other insects. The company also offers dead animal removal.
Services Not Offered
Critter Control does not treat for termites.
Company History
The national company was founded in 1984 and now provides services in 26 states.
Employee Information
Employees must pass background checks and drug tests. The company's technicians wear uniforms, and Critter Control has a dedicated team that provides 24-hour service for wildlife emergencies.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Licenses
#31793

Compiled Score:

Critter Control has received 4.2 out of 5 stars based on 62 customer surveys.
5
34
4
13
3
9
2
4
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/20/2019

“Regional Manager Justin came out on site right away to help take care of a major new problem.”

Review by
05/29/2019

“I would like to recognize Rory for his exceptional service.”

Review by
05/28/2019

“I thought they were very professional and responsive.”

Review by
05/25/2019

No review comments provided

Review by
05/21/2019

No review comments provided

Review by
05/21/2019

“I would never recommend them to a friend.”

Review by
05/20/2019

“I would like to recognize the first person that came out. I can't remember his name, but he was really courteous and professional. He was the first person that removed the animals from the attic.”

Review by
05/20/2019

No review comments provided

Review by
05/20/2019

“Mark the technician is knowledgeable, resourceful, and gives great customer service.”

Review by
05/20/2019

“I would like to recognize Zach McGrady.”

Review by
05/20/2019

“I would recognize Derek Stanley. He was excellent. Everyone else I didn't really get to know because they change so quickly.”

Review by
05/16/2019

“So far, I am most satisfied with the promptness and effectiveness of TruTech treatment.”

Review by
05/15/2019

“I would like to recognize Zach for his exceptional service.”

Review by
05/14/2019

“They exceeded my expectations in customer service. It is amazing, the service technicians give you their personal cell numbers. So if there is an emergency and they are in the area, they can come through. It's great not having to call the main location an”

Review by
05/14/2019

“TruTech Inc. - Critter Control met my expectations just in taking care of my chipmunk issue. They are one of the few companies in this area that will do that. It was great to have someone that would address my issues.”

Review by
05/14/2019

“They exceeded in getting rid of the problem.”

Review by
05/14/2019

“I would like to recognize Zach McGrady for his exceptional service.”

Review by
05/14/2019

“The young man that always comes to my house does a great job.”

Review by
05/14/2019

No review comments provided

Review by
05/14/2019

No review comments provided

Review by
05/14/2019

“They have met my expectations on setting up the bait stations because part of the problem is the front yard, it's just an open garden. So I am glad that they put up bait stations in our garden.”

Review by
05/13/2019

No review comments provided

Review by
03/25/2019

“Ben my tech last year and Mr. Ascencio for getting rid of the woodpeckers!”

Review by
01/28/2019

“I would like to recognize Zachary for his exceptional service.”

Review by
01/26/2019

No review comments provided

Review by
01/26/2019

“I've used them, and we still have the issue. I actually canceled a while ago, and I'm still getting charged two months after the fact.”

Review by
01/25/2019

“The personal service is exceptional.”

Review by
01/25/2019

No review comments provided

Review by
01/25/2019

No review comments provided

Review by
01/22/2019

“They are very positive about what they are doing and that really exceeded my expectations.”

Review by
01/22/2019

“They have exceeded my expectations because every technician has been personable and friendly.”

Review by
01/18/2019

“The schedule doesn't seem to be consistent.”

Review by
01/16/2019

“I am likely to recommend TruTech Inc. - Critter Control to a friend. They did exactly what I needed them to do. I have already recommended them to my friend.”

Review by
01/16/2019

“Critter Control was great, and I had no problems with them.”

Review by
01/15/2019

“The snake problem was a very big concern, and one of the people went out of their way to cover a hole and put more snake traps. That was great because we were very concerned.”

Review by
01/15/2019

“TruTech met my expectations in all areas.”

Review by
01/14/2019

“TruTech exceeded my expectations with regards to the removal of the dead rats”

Review by
01/13/2019

No review comments provided

Review by
01/13/2019

No review comments provided

Review by
01/13/2019

No review comments provided

Review by
01/13/2019

No review comments provided

Review by
01/10/2019

“They exceeded my expectation getting rid of a snake.”

Review by
01/09/2019

“They changed the guy who comes out multiple times.”

Review by
01/09/2019

“I would like to recognize Mark for his exceptional service. He is a really nice guy.”

Review by
01/09/2019

“They are all equally talented and very kind.”

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

No review comments provided

Review by
01/08/2019

“I was most satisfied with their customer service.”

Review by
01/08/2019

“Everything else they did was fine.”

Review by
01/08/2019

“Our previous representative never communicated with me and I wasn't even really sure he ever showed up. I would give him 1 star. Our current guy is absolutely great! He leaves a tag every time he shows up which I really appreciate. I would give my current”

Review by
01/07/2019

“I would like to recognize Rory for his exceptional service. He was very professional and made me feel very comfortable working with him.”

Review by
01/05/2019

No review comments provided

Review by
01/05/2019

“Not reliable-we have been billed several times for work that was not done. In the course of a year, we have had 4 different technicians. The first one was great, the second one billed for work that had not been done yet. The third tech was great but then ”

Review by
01/04/2019

No review comments provided

Review by
01/03/2019

“Every time we get to know our technician they are moved somewhere else, so I don't? know any of their names. We have had four people in the last year and a half that we have used TruTech.”

Review by
01/03/2019

“Their initial visit was the best.”

Review by
01/03/2019

No review comments provided

Review by
01/03/2019

“I was satisfied with TruTech Incorporated's ability of communication and their friendliness. TruTech Incorporated had good service.”

Review by
01/03/2019

“I would not like to recognize anyone at this time. I can't remember the guy's name. This was like 4 months ago.”

Review by
01/03/2019

No review comments provided

Review by
01/02/2019

No review comments provided

Review by
01/01/2019

No review comments provided

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