Capitol Pest
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Capitol Pest has received 4.6 out of 5 stars based on 107 customer surveys conducted through GuildQuality.
5
79
4
19
3
5
2
3
1
1
6th year as a Best Pick Call
"Since 1936, Capitol Pest's mission has been to be the DC area's most professional, dependable, trustworthy, and best-trained pest control company. It is our intention to deliver a valuable service that we are all proud of. We will provide these services promptly, efficiently, courteously, and safely."

Brian Schoonmaker | President
Company Information
Services Offered
Capitol Pest specializes in the treatment, control, and prevention of a variety of pests, including ants, mosquitoes, fleas, ticks, stink bugs, bedbugs, termites, and rodents. The company also offers rodent entry-point sealing as well as termite inspections, treatments, and protection plans.
Warranty
Capitol Pest offers a one-year warranty on bedbug control; a year-round warranty for a single pest; and a year-round warranty with preventative services.
Company History
The local, family-owned-and-operated company was founded in 1936.
Distinctions
Capitol Pest employs a zoologist, a biochemist, and a PhD entomologist. The company is also a Certified Sentricon Specialist and a member of the Maryland State Pest Control and National Pest Management Associations.
Employee Information
Employees undergo background checks and drug testing.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring
Address
5455 Butler Road
Bethesda, MD 20816
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#570

Compiled Score:

Capitol Pest has received 4.6 out of 5 stars based on 107 customer surveys conducted through GuildQuality.
5
79
4
19
3
5
2
3
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
09/22/2020

“x”

Review by
09/16/2020

No review comments provided

Review by
09/15/2020

No review comments provided

Review by
09/15/2020

“Edgar has been terrific- - a real professional. He is thorough, knowledgeable, courteous, and takes pride in his work. The problem I've observed over the years is rapid technician turnover. I had to explain things each time. Now I ask for Edgar. great is Rose, a manager. She's a gracious and competent person who listens to understand the problem; gives good advice; and resolves issues. Finally, Jorge (the termite technician) is very thorough and knowledgeable.”

Review by
09/15/2020

“Generally pleased with Capitol Pest.”

Review by
09/15/2020

“excellent service professionals. Very safe in visits.”

Review by
09/15/2020

“Responsiveness to questions”

Review by
09/11/2020

“Great job!”

Review by
09/09/2020

No review comments provided

Review by
09/09/2020

“I have not had a lot of different people in the 5 or 6 years that I have used Capitol Pest. Everybody is good.”

Review by
09/09/2020

No review comments provided

Review by
09/09/2020

“The mice treatment by Isabella exceeded my expectations.”

Review by
09/09/2020

No review comments provided

Review by
09/09/2020

“They met my expectations for the general service.”

Review by
09/09/2020

“With asterisks.”

Review by
09/09/2020

No review comments provided

Review by
09/08/2020

“Professional and polite technicians.”

Review by
09/06/2020

“Capitol Pest always adheres to their scheduled visits, except during inclement weather. Their employees are professional and their products are effective for the problems I have living near Rock Creek Park.”

Review by
09/06/2020

No review comments provided

Review by
09/03/2020

“They do their job well, I do not like their scheduling system.”

Review by
09/02/2020

“Capitol Pest is prompt, thorough, and they know how to handle any and all problems. I'm a longtime happy customer.”

Review by
09/02/2020

“Rose”

Review by
09/15/2019

“They rescheduled on me twice and never confirmed they were coming.”

Review by
09/05/2019

“I had pest companies in the past but they are nothing like Capitol Pest. Capitol Pest is very thorough and the people seem very well trained.”

Review by
09/03/2019

No review comments provided

Review by
09/03/2019

“The work done seems to have worked. Everyone I dealt with was professional.”

Review by
08/22/2019

“The lady who actually came out and sprayed in and around my house has been wonderful every time that she has come out.”

Review by
08/13/2019

No review comments provided

Review by
08/13/2019

“The technician was very nice.”

Review by
08/13/2019

No review comments provided

Review by
08/03/2019

No review comments provided

Review by
07/29/2019

“Capitol Pest met and exceeded my expectations in all areas.”

Review by
07/29/2019

No review comments provided

Review by
07/22/2019

“The techs who donned the bee suits and exterminated the hornets nest were great”

Review by
07/22/2019

“Christina Vignola”

Review by
07/22/2019

“Everyone that I have come into contact with has been stellar, specifically Technician Edward and Customer Service Diamond.”

Review by
07/20/2019

No review comments provided

Review by
07/19/2019

No review comments provided

Review by
07/19/2019

No review comments provided

Review by
07/19/2019

“Everyone has been amazing! I can't remember his name, but one technician went beyond his way double checking, making sure that the work was done properly by previous technicians. I have been very impressed.”

Review by
07/19/2019

“Capitol Pest met my expectations.”

Review by
07/19/2019

“The company is very timely.”

Review by
07/19/2019

“I would like to recognize Christina for her exceptional service.”

Review by
07/19/2019

“They are all great. They are wonderful. I have had them for 20 years.”

Review by
07/19/2019

“Their services have been very good. I originally called them for rodents, and they came back and checked to see how the traps are going. Generally I have been very happy with the pest control work.”

Review by
07/19/2019

“They've been extremely professional, clean, and respectful of our property.”

Review by
07/18/2019

“They got rid of the carpenter ants. It just took more than one treatment.”

Review by
07/18/2019

No review comments provided

Review by
07/17/2019

No review comments provided

Review by
07/17/2019

“Technician, Jorge, was very professional and friendly.”

Review by
07/17/2019

No review comments provided

Review by
07/17/2019

No review comments provided

Review by
07/17/2019

No review comments provided

Review by
08/08/2018

“I would recognize Christina for exceptional service.”

Review by
08/08/2018

“They did a wonderful job!”

Review by
08/08/2018

“They met my expectations everywhere.”

Review by
08/03/2018

“They met/exceeded my expectations in all areas.”

Review by
08/03/2018

“They work mostly from the outside. They aren't like most companies and they don't spray inside under the baseboards.”

Review by
08/03/2018

“I would like to recognize Gerardo for his exceptional service.”

Review by
08/03/2018

No review comments provided

Review by
08/03/2018

“They have met my expectations in communications and being timely in scheduling appointments.”

Review by
07/28/2018

“My technician did a fine job and explained everything to me.”

Review by
07/26/2018

No review comments provided

Review by
07/26/2018

“I don't think there is a lot of value for the cost.”

Review by
07/25/2018

“We are building an additional room in the house and consequently the next service should take that into consideration since the treatment should be bigger.”

Review by
07/18/2018

No review comments provided

Review by
07/13/2018

“I feel like I get personalized service with them.”

Review by
07/11/2018

“Excellent work. Responsive, Good explanations for each service provided. Personable”

Review by
07/09/2018

“Always timely, professional and thorough. Take time to explain everything whenever I have questions.”

Review by
07/07/2018

“Reliable and trustworthy. A good source for getting information and guidance.”

Review by
07/06/2018

“I have had contact with Rosze and Cherly in the past.”

Review by
07/06/2018

No review comments provided

Review by
07/06/2018

No review comments provided

Review by
10/22/2017

“I have recommended to others and have gotten great feedback after they have used Capitol Pest.”

Review by
10/20/2017

No review comments provided

Review by
10/20/2017

No review comments provided

Review by
10/20/2017

No review comments provided

Review by
10/17/2017

No review comments provided

Review by
10/17/2017

No review comments provided

Review by
10/16/2017

No review comments provided

Review by
10/16/2017

No review comments provided

Review by
10/16/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

“I have had an extremely annoying ant infestation for years, finally asking Capitol Pest to help at least 6 years ago. The ants reappeared every time the weather warmed up a little. However, last year after they came by to treat the inside of the house yet again, it finally finished them off. Obviously, the exterior treatments must also have been effective, but it is inside where I see the ants. The one thing I did not request this year is outside spider deterrent for the decks/porches, and I should have. It has worked in past years.”

Review by
10/11/2017

“My experience with Capitol Pest was frustrating at best. I had to keep on them repeatedly. They did not show up for appointments, were late for others, did not explain their work, could not remember what they had done at the previous visit, despite written reports sent to me, and did not return phone calls when they said they would.”

Review by
10/13/2016

“Capitol Pest  has been amazing. They eliminated a really significant rat problem we had in our backyard, and then in our crawlspace under the house. They've been coming out monthly since—we discovered the rat problem in February. We had a baby in January, my parents visited a month later, and my dad saw the holes in the yard. In February, Capitol Pest came on a regular basis every other week to keep treating all the holes. There were 26 burrows on a really tiny lot. Then when they did treat all the holes, they came back monthly. Now they're doing quarterly routine maintenance just to make sure they spray for ants and stuff, and to make sure all the rat things are fine. They're an A.”

Review by
10/13/2016

“I'm still working with them. I initially called them for rodents that were in our attic and they came out a number of times to take care of that immediate problem. Then, I also got on schedule with them for monthly service. They came out once for me and then I started using them again. Every time I need anything they're very easy to reach. They're very responsive to any questions I have or issues. They come out and they always send me a follow-up email that includes a full report, which is very helpful, so it's really overall the communication and responsiveness. I'd give them an A overall.”

Review by
10/13/2016

“They're  great. They were getting rid of mice. It worked wonderful. They got rid of the mice. They get an A+ from me. The quality of work was great. The customer service was wonderful. I have nothing bad to say about them.”

Review by
10/13/2016

“The  service was excellent with no complaints.”

Review by
10/13/2016

“They do extermination and rodent control for me. They've been very good. Very professional. I'd give them an A.”

Review by
10/13/2016

“They're doing good. They've reduced the amount of creatures, pests, in my house. They get an A for overall.”

Review by
10/13/2016

“They do monthly spraying and maintenance for me. I still have some issues with house centipedes and spiders they supposedly were supposed to make better and possibly even ants too, kind of late summer/early fall. Just trying to get someone to come out I mentioned early on I'd like someone to come out to do some re-screening in the attic. Then I had someone who was too big and they mentioned that, communicated that we'd need someone who was a small guy to get up there but we just never had anyone look at it. It could be worse, I don't know, if I didn't have them. There was one guy who I had who just wouldn't fit the bill. I'll give them a C. I never really see them when they're there because they would come so I don't really know. To be honest I was looking for another company. They come once a month. The first person came out that I'd decided to go with the service he was very knowledgeable.”

Review by
10/12/2016

“They  were very careful to make sure they diagnosed the problem correctly before treating it. They didn't just treat something with a pesticide that they didn't know. I'd give them an A+.”

Review by
10/12/2016

“It was fine. They responded and showed up when they said they would. I'd give them an A.”

Review by
10/12/2016

“They did great. It was excellent with no complaints, and I highly recommend them.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: