Trutech LLC
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Trutech LLC has received 4.6 out of 5 stars based on 142 customer surveys.
5
109
4
21
3
6
2
6
1
0
9th year as a Best Pick Call
"We've been in business since 1984, and we offer guaranteed exclusion repairs to prevent animals from re-entering your home, removal and replacement of contaminated insulation, and an innovative gutter protection system. We're here to offer you protection and peace of mind."

Company Representative
Company Information
Services Offered
Trutech LLC handles nuisance wildlife that includes, but is not limited to, flying and gray squirrels, raccoons, coyotes, foxes, rats, mice, opossums, snakes, bats, birds, moles, beavers, feral cats, dogs, and hogs. The company also treats for bees, yellow jackets, wasps, hornets, roaches, bed bugs, ants, spiders, fleas, ticks, millipedes, centipedes, earwigs, and other insects. The company also offers dead animal removal.
Services Not Offered
Trutech does not treat for termites.
Company History
The national company was founded in 1984 and now provides services in 26 states.
Employee Information
According to Trutech, all employees must pass background checks and drug tests. The company's technicians wear uniforms, and Trutech has a dedicated team that provides 24-hour service for wildlife emergencies.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Hours
Mon
Open 24 Hours
Tue
Open 24 Hours
Wed
Open 24 Hours
Thu
Open 24 Hours
Fri
Open 24 Hours
Sat
Open 24 Hours
Sun
Open 24 Hours
Licenses
TPCL #570674

Compiled Score:

Trutech LLC has received 4.6 out of 5 stars based on 142 customer surveys.
5
109
4
21
3
6
2
6
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/14/2018

“They make sure the traps stay in place, and that I do not see any snakes.”

Review by
08/13/2018

“They exceeded my expectations by staying on schedule and getting rid of the bugs. We don't like bugs in the house and they took care of that for us.”

Review by
08/07/2018

“My expectations were met or exceeded that they caught one raccoon that I know of.”

Review by
08/06/2018

“They worked really well with me.”

Review by
08/04/2018

“I would like to recognize the technician. He was very friendly and everything was done to my satisfaction.”

Review by
08/04/2018

“I would like to recognize all three of the men we have dealt with. They were all fabulous. I cannot think of their names off hand but they were very patient and kind. All three of them were great.”

Review by
07/25/2018

“We were most satisfied with their attentiveness. We were trying to trap armadillos and sometimes they were inside our house on Sundays and the evenings. He would come every day, even if he was off, to empty the traps. That was really great. He seemed like he was really interested in getting it taken care of instead of just checking a box.”

Review by
07/24/2018

“They did bee removal.”

Review by
07/17/2018

“They exceeded my expectations by getting out here in a timely manner and getting it taken care of. I have recommended them to other people for other jobs already.”

Review by
07/17/2018

“He met my expectations by finding 4 birds and putting a screen in my chimney to prevent more birds from coming in.”

Review by
07/17/2018

“I was most satisfied with their professionalism.”

Review by
07/17/2018

“They got rid of all the varmints.”

Review by
10/12/2017

“It was a positive experience.”

Review by
10/12/2017

“Put down a ten rating.”

Review by
10/12/2017

“The technician was friendly. We had a mole problem. I'd grade them A.”

Review by
10/12/2017

“I've used them before. They fumigated my home. They were A.”

Review by
10/12/2017

“They were getting rid of snakes for us. I'd give them an A.”

Review by
10/12/2017

“They did some work at the house. I would recommend them.”

Review by
10/12/2017

“They were very to-the-point and easy to get along with.”

Review by
10/12/2017

“I like that they do their job. I would grade them A.”

Review by
10/12/2017

“The guy seemed knowledgeable. They got their work done fast and good. He was disinfecting the attic. I'd give them an A+.”

Review by
10/12/2017

“They took the time to explain everything that they were doing. They were exterminating rats for us. I'd give them an A+.”

Review by
10/12/2017

“I liked that they were on time. They were getting rid of rodents for me. They're an A grade company.”

Review by
10/12/2017

“They always provide professional service. It's just bi-monthly maintenance. I'd give them an A.”

Review by
10/12/2017

“They did a good job. I had a copperhead and spiders and things like that. They get an A.”

Review by
10/12/2017

“They were very good. They were very knowledgeable. They were getting rid of bats for me.”

Review by
10/12/2017

“The owner was very professional. They were getting rid of animals for me. They were A+.”

Review by
10/12/2017

“They were on time and did a thorough job. We were checking for raccoons. They're A+.”

Review by
10/12/2017

“When I had a gnat situation they were very expedient and took care of it and everything was fine. They nipped it in the bud on the first visit. I would give them an A.”

Review by
10/12/2017

“Their representative that I dealt with was very nice and knowledgeable. He knew exactly how to handle my problem, and it was quickly resolved. I'd grade them A+.”

Review by
10/12/2017

“I liked their expertise and their—they treat customers nicely and well. They were getting rid of the tree roaches for me. I'd grade the experience A+.”

Review by
10/12/2017

“The person who came to my house was very efficient, very friendly, and she did a great job. I had no complaints, and I would highly recommend them.”

Review by
10/12/2017

“They did some work for me. Everything was really positive. They're our pest service. I have no complaints, and they did excellent work.”

Review by
10/12/2017

“I liked that they followed up repeatedly to make sure the issue was then resolved. They were exterminating rats for me. They get an A+.”

Review by
10/12/2017

“They were OK. They did my house. They did a really good job with making sure the rats didn't come back, but then I had them come out for another thing. They were a bit expensive, and they put out a trap for another animal that we kept seeing droppings out in the yard, but we never got anything. We still had to pay them almost $4-500 just to have a trap in the yard, and that really just seemed like a lot of money. The guy himself did a fine job, but they were a little on the expensive side. I'd give them an A.”

Review by
10/12/2017

“Christopher was very thorough. He explained everything he was doing. He went through the process step by step with me, how he was going to go about it. They were getting rid of rats. I was ready to set my house on fire, so they were great. I'd grade them A.”

Review by
10/12/2017

“They come every month, and I've been in my house almost three years, and because of what they do, I haven't seen one mouse around my house or had any issues with them getting in my attic. That's what I'm using them for. They get an A+. They're very good.”

Review by
10/12/2017

“He takes a while to respond back, or he doesn't respond at all when I text at him. On a scale of one to five, I would say it's a three. They were getting rid of bats for me. I'd give them a B. So far the quality of work is OK.”

Review by
10/12/2017

“They responded well. The guy was—I'd give it a B.”

Review by
10/12/2017

“I had to call two to three times to a general manager and get him involved before some items that were promised finally got completed. We saw some snakes in our yard that they were getting rid of for us. I'd give them a C.”

Review by
10/12/2017

“I had both positive and negative experiences. The first couple of technicians I had, I felt like were constantly trying to get money out of me. I almost quit the service, and then they gave me the last technician I had. I've had him for about over a year, and I've always felt like he's on the up-and-up and always looking out for me and making sure everything was taken care of. When he left the company, that was when I decided to discontinue my service. I'd give them a C overall.”

Review by
06/28/2017

“The representative was a guy named Joshua. He was terrific. I had three or four estimates done for the work that needed to be handled, and Joshua was the only one of the representatives that in advance did the due diligence he needed to do to accurately understand the situation. They were more fast and cost-effective than some of the others. I would give them no less than an A. I'm debating an A+—The only issue I had with them is the work thing they ended up needing to do was less intensive than they originally thought, and I would have liked to have seen a reduction in the cost of work, but I signed something, and I held up my end of the work. My overall experience with Joshua and the people I dealt with was great. I would have maybe liked a different outcome of the cost based on the circumstances. For the work, I'd give them an A+.”

Review by
06/28/2017

“They were very friendly and professional. I'm a regular customer, so they come out every quarter. I have bait traps around in the yard for animals, and then they spray for the bugs. I'd give them an A+.”

Review by
06/28/2017

“They did some work for me. The person who came out was very knowledgeable of what he was doing, and he was helpful in going ahead and taking care of the issues and stuff that we had. It was basically just securing some areas around the perimeter of the home to make sure we didn't have any issues—preventative. I'd give them an A.”

Review by
06/28/2017

“They were just very polite. I'd give them an A+.”

Review by
06/28/2017

“They were just all-around good. They were getting rid of opossums. I'd give them an A+.”

Review by
06/28/2017

“He was very prompt, courteous, solved the problem, and explained to me what was going on. I was very happy. I'd give them an A+.”

Review by
06/28/2017

“It's OK. It was a good service, nothing in particular, but they are very professional. They took care of pest control outside for me. I'd give them a B.”

Review by
06/28/2017

“It wasn't really an excellent experience. The servicemen were OK, but their product just isn't doing the job out there. After they come there's still scorpions everywhere, there's spiders everywhere. We're just continually seeing varmints and bugs out there after we spray, so we discontinued our service.”

Review by
06/28/2017

“We disliked—as far as our tech was supposed to come out—they never came out on the day they were supposed to come. Then after laying down traps, he never came out and finished the third part of the job—was with the sanitation stuff. Even after I followed up with him, he never gave a response, so I had to end up getting a refund of the last part because he never completed it. I'll give them a C+.”

Review by
06/28/2017

“I had raccoons in my attic. Out of four raccoons they were only able to take one. I'm not sure the rest died in this attic so I don’t know. I paid $800 and all they did was seal up—and catch one raccoon. The gentleman was nice, so I'd go about a five. Overall I'll give them a D.”

Review by
06/03/2016

“I didn't really understand what they did. The  technician was wonderful; I would grade them an A-. Again, I haven't had any problems. He seemed to know what he was doing. If you have rats up in your attic, I would recommend them. I renewed my yearly thing, so they must have done a good job for me.”

Review by
06/03/2016

“Until two weeks ago, the service has always been great. I called to extend our service and someone was supposed to call us, but no one has. I liked that it worked. I would grade them an A.”

Review by
06/03/2016

“I had one of their technicians come out about a year ago. The gentleman gave me the information that I needed and they were thorough. If I decide to have any service done, I will give them a call. I would grade them an A. I would recommend them.”

Review by
06/03/2016

“They  come to do the service every month and don't have a problem with them. They do pretty much what I ask them to do. So from that perspective, I would grade them an A+. I did not receive the bill for quite a while. I'm assuming that they have the expertise because every time I speak with them, they are able to do what I ask with providing their services. I haven't had any problems and they've cleaned up pretty well.”

Review by
06/03/2016

“We were satisfied, the guy that comes out is really nice and does a good job. He tells you what he does. They deserve an A.”

Review by
06/03/2016

“They've been servicing our home for over a year now. I would grade them an A.”

Review by
06/03/2016

“I've seen him yes. He's been really friendly. I would grade them an A+; he's a great guy. He's very good.”

Review by
06/03/2016

“Caller asked to be called back”

Review by
06/03/2016

“It's been effective so far, I would grade them an A.”

Review by
06/03/2016

“Their people were knowledgeable. I would grade them a B. I probably would not recommend because I have a friend that does the same thing.”

Review by
06/03/2016

“They took care of the issue; I haven't had a problem since then. He was attentive; he came back when he said he was going to come back and did what he said he was going to do. I haven't had an issue since then. I'm going to put a B on it. He also did a treatment in my attic and left the entire can and a lot of debris in my attic. He was punctual.”

Review by
06/03/2016

“They were very attentive, by responding to our inquiry. They said they were going to be there, but I'm not sure they fully understood the whole issue at first. They make the assumptions that tend to be wrong. So after going after a wide variety, they seemed to focus on the wrong one and had to go back. So it took longer than I thought it should. I would grade them a B. They were there on time. I'm not sure he got it, it wasn't a disaster, but I think it could have been done better.”

Review by
06/03/2016

“They were fine. Well to tell you truth, every time I get one of those guys out to my house there is a catastrophe, I don't know if I should believe them or not. I’m selling my house so I had to do it. He was thorough once he did it, he was very thorough. I would grade them a B+.”

Review by
06/02/2016

“I had a snake in my attic a couple of years ago. I didn’t meet with the gentleman that came out to my house, but my wife did. He seemed very knowledgeable and helped out with everything. I would grade them an A. It did take a while before I could get them out there, I was disappointed. They were very knowledgeable.”

Review by
06/02/2016

“A guy came out and took care of the problem. The guy that came out and did inspection was friendly and knowledgeable. I would grade them an A. He was here when he said he was going to be.”

Review by
06/02/2016

“They eradicated a raccoon and squirrel. I would grade them an A, but I think it's pricey.”

Review by
06/02/2016

“I  liked their availability and their expertise. I would grade them an A.”

Review by
06/02/2016

“It's been quite a while since they served me. I know they did the job, completed it, and stayed with it until it was completed. I would probably grade them an A.”

Review by
06/02/2016

“The  Trutech guys are really nice. They're nice guys and show up when they say they are going to show up. They do anything we ask them to do, no problems. They get an A grade from me.”

Review by
06/02/2016

“They came out and checked for pests. I haven't had that much interaction with the gentleman. I thought the price was kind of high, but I don't have anything else to compare them to. They come every other month. I haven't had any problems with pests, so I guess the treatments are doing what they are supposed to do. I would grade them a B. The guy that comes is always pretty dirty, but that's expected. He doesn't leave a mess around here.”

Review by
09/30/2015

“Everything was really good. It was at my business, and there was a snake under my couch. The snake was dead, but I was freaking out. He did great. The customer service was really good. He explained everything great to us. It was late at night. I actually called another company, but they said that they were a sister company with Trutech, so they transferred us. That's when we spoke with the gentleman who helped us out. I would definitely grade them as an A+.”

Review by
09/30/2015

“They were the ones who did my outdoor vents because I had some bird issues. There was a bird’s nest in there. They were very professional. Honestly, they were the only ones really willing to do the work, and they were very clear about what they could help me with. Everyone else told me to call either pest removal or vent cleaners—the pest removal people kept telling me to call the vent cleaners, and the vent cleaners kept telling me to call the pest removal. They get an A grade.”

Review by
09/30/2015

“They came because I had a critter in my attic. It was making noises and kind of making me nervous, so they set traps and put bait out. They came back, picked up the traps, and checked the traps. I have the monthly service contract now, so they come out and put the baits around my yard and around my house, so no more will be coming in. They spray for regular household bugs. I haven't seen any of them in the house, other than a couple of slugs, so they've been really good. Usually they do it when I'm at work. They do A work.”

Review by
09/30/2015

“Trutech was good. They solved the problem at the very beginning. We haven't had any more incidents. They sealed the area where they found droppings. These guys are supposed to be biologists, so they know about this. I had three bats, and they took care of that. We prevented them from creating a colony up there in the attic. I have no complaints about the customer service. They were very explicit. They informed us in layman's terms because we're not biologists. My wife found them. The fire department close by told me that they don't handle it. They were the first ones that answered the phone and said that they would be here. I’d say they're an A grade.”

Review by
09/30/2015

“We had somebody come and treat the squirrels in our attic. It was a new house. We didn't really see the man after he came, and he worked from outside the house. We signed a contract with them, we paid them their money, and they never showed up again, though we called a couple of times. He put in the traps where you can let the squirrels out afterward, because he didn't want to leave any dead squirrels inside the attic. I don't know where they put the traps, because they never told us that. They never asked to go into the attic except one time. So far, we don't hear any noise anymore. I don’t see any issues. They were nice. I would give them an A.”

Review by
09/30/2015

“They just took out a bird’s nest in one of those vents. Everything was great with their customer service. They responded back real quick and came over quick too. I would give them an A+ grade.”

Review by
09/30/2015

“Trutech was very good. They removed three animals. They just did a very good job. They were recommended. I don’t have any complaints about their customer service. I would rate them as an A.”

Review by
09/30/2015

“The actual service spanned a few weeks. The guy kept coming back until the problem was solved, and they finished the job for me. Their customer service was very friendly and professional. They’re an A+.”

Review by
09/30/2015

“They were very professional, and they did what they said they were going to do. They extracted an animal. The customer service was excellent. They were recommended by a neighbor. I would give them an A+.”

Review by
09/30/2015

“I had one instance requiring their services. It was very good. I had some birds, and they did a really good job. The customer service was perfect. It was almost a year ago. I would give them an A+.”

Review by
09/30/2015

“The technician was very helpful in explaining what he was doing. Trutech was just very informative. They were here for a mole and a gopher. The customer service was very good. We originally had their sister company. I would give them an A.”

Review by
09/30/2015

“They came out to remove a wasp's nest. They came fairly quickly. Their customer service was very good and friendly—I have no complaints there. My pest control people recommended them. I would give them an A+ rating.”

Review by
09/30/2015

“The technician was friendly and helpful, and he explained a little bit about what he was doing and what the other options were for me. It's pest control, so the most important thing is if the treatment was effective. I felt like I got the right amount of information and that it was effective. They deserve an A.”

Review by
09/30/2015

“I was having an animal issue in my attic. The guy who helped me out was willing to come back on several occasions and work with me on making sure it was resolved. I haven't had a reoccurring issue, so I think that overall, it was great. The customer service was excellent. They would be an A+.”

Review by
09/30/2015

“They were good. They inspected the house for rodents, but they didn't find anything. They said that the house was clean, so that's good to know. They were professional. I got a recommendation from the people who take care of my house. They deserve an A+ rating.”

Review by
09/30/2015

“They came out very quickly, and they checked on the trap regularly. They let me know when they caught something, and it was done. It was quick and easy. Their customer service was excellent. I chose them because of word-of-mouth. I'll give them an A grade.”

Review by
09/30/2015

“He showed up on time and got rid of the problem. I had a squirrel that got stuck in my house, and they just came and got him out. Their customer service was very good. They were the only ones that were open on Sunday. They’d get an A based on the work.”

Review by
09/30/2015

“They were very personable, and he answered a lot of questions for me. They came and removed squirrels. I went with them because of the Best Pick Reports book. I’ll give them an A.”

Review by
09/30/2015

“They were very efficient. We had a raccoon removed from the home. The customer service was perfect. I'd used them once before. I would give them an A.”

Review by
09/30/2015

“The customer service is wonderful. They had to locate where an animal was in the ceiling. They get an A+.”

Review by
09/30/2015

“I would give them an A rating.”

Review by
09/30/2015

“They tried to help me get a squirrel out but there was never really a squirrel in the house. The customer service was good. I honestly can't remember how I got their number. I would give them a B rating. I don't know what they could do to get an A grade.”

Review by
09/30/2015

“It was OK. I had bad noises up on my roof afterward. I was hearing some bad noises up on roof or the attic or whatever. They came and checked it out. I heard the noise somewhere else but I didn't hear it afterward. Maybe it was a baby bird that they didn't leave. I didn't hear it after a while. The customer service was OK. I would rate them as a B.”

Review by
09/30/2015

“The price was way too high for one squirrel. He came and he set up a trap and showed up a week later and pulled out one squirrel and that was it. The customer service was alright. I would give them a B rating.”

Review by
09/30/2015

“I did have the service done. I found them extremely expensive. I would never recommend because of that. I think he did a good job but he had to come back the next day because I still had birds coming to the house. He didn't charge me. I asked him why it was so much. He said he had to clean and the birds were there and it was a mess. The next day he came, I had another problem in another place and it just took him five minutes to fix it. He didn't clean or anything so I don't really know if it costs that much. I wouldn't recommend them ever. I'm not 100% sure that it was accurate. They were the only ones because I called other places and they don't work with this type of thing. I would give them a B.”

Review by
09/30/2015

“They were good but then they were not very responsive. They finished the job but I wasn't totally happy with what they did. They were installing a mechanism to avoid squirrels from coming into my attic. In the end, they delivered but they took longer than they had originally told me it was going to take. I would say the customer service was OK. They explained to me why they were not able to come earlier or what was happening. Sometimes it took more than just one phone call for me to get an answer. Somebody recommended them. They're a B on the overall process. The product is expensive.”

Review by
09/30/2015

“The guy was informative but he really didn't do anything for me. The rodents ended up getting themselves out of the house. He set up traps but he didn't end up catching the animal. The animal got out. They were professional and polite. I went with them because they were the only ones that called my phone calls at the time of night that I called. I would probably say they're a B rating.”

Review by
09/30/2015

“I didn't realize that they were going to kill the animal onsite. Their customer service was very professional. At the end, I figured they would haul it off and do whatever they needed to do. He asked if he could pull in the driveway and do whatever he needed to do. He didn't really explain that he was going to kill the animal and I was kind of shocked that he would do it right there on my driveway. My pest control company referred them. Overall, I'd give them a C-.”

Review by
09/30/2015

“After doing some additional research, I found out the recommendation I got from my current service provider used them for a rat problem, was I paid way too much and they didn't fully complete the service. I ultimately asked them to leave and cancelled the contract. They did take care of the problem. They did the minimum and that's really all it needed, but they charged us $2500. The other company that I called basically said, 'We would've done that during our normal service and we would've just charged you for the additional traps,' which amounted to one hundred dollars and our normal service was twenty dollars less every three months than theirs. They basically told me I had to have an additional monthly cost with them, a minimum of twelve months contract for them to say that they would guarantee their work. Everything seemed OK at first. I felt like it was expensive and I let them know that. They didn't seem to be that worried about it. They seemed nice at first, which is fine. I guess the problem was I wasn't there and they decided to put us on the hook for the contract upfront when it was only my wife there. I kind of told her, 'I guess we need to do it.' They kind of put on a pressure and if I was there, I guess I probably would've not done it but I had to leave town that day so I kind of missed that. I originally had another company. They did fine. I was always pretty happy with them. They weren't the cheapest. They weren't the most expensive.”

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