Trutech LLC
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Trutech LLC has received 4.5 out of 5 stars based on 121 customer surveys conducted through GuildQuality.
5
88
4
17
3
7
2
4
1
5
9th year as a Best Pick Call
"We've been in business since 1984, and we offer guaranteed exclusion repairs to prevent animals from re-entering your home, removal and replacement of contaminated insulation, and an innovative gutter protection system. We're here to offer you protection and peace of mind."

Company Representative
Company Information
Services Offered
Trutech LLC handles nuisance wildlife that includes, but is not limited to, flying and gray squirrels, raccoons, coyotes, foxes, rats, mice, opossums, snakes, bats, birds, moles, beavers, feral cats, dogs, and hogs. The company also treats for bees, yellow jackets, wasps, hornets, roaches, bed bugs, ants, spiders, fleas, ticks, millipedes, centipedes, earwigs, and other insects. The company also offers dead animal removal.
Services Not Offered
Trutech does not treat for termites.
Company History
The national company was founded in 1984 and now provides services in 26 states.
Employee Information
According to Trutech, all employees must pass background checks and drug tests. The company's technicians wear uniforms, and Trutech has a dedicated team that provides 24-hour service for wildlife emergencies.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Hours
Mon
Open 24 Hours
Tue
Open 24 Hours
Wed
Open 24 Hours
Thu
Open 24 Hours
Fri
Open 24 Hours
Sat
Open 24 Hours
Sun
Open 24 Hours
Licenses
TPCL #570674

Compiled Score:

Trutech LLC has received 4.5 out of 5 stars based on 121 customer surveys conducted through GuildQuality.
5
88
4
17
3
7
2
4
1
5
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
12/22/2019

“Charge too much and tried to double bill me for extermination services”

Review by
12/19/2019

“Josh was our tech and we were very pleased with his work. He had accomplished what we wanted done getting rid of squirrels in attic. He was promoted and we didn't need TruTech services.”

Review by
12/17/2019

No review comments provided

Review by
12/15/2019

“They responded quickly both times I needed help.”

Review by
12/13/2019

“Lee Sheldt, Technician”

Review by
12/12/2019

“I'd like to recognize Norman for his exceptional service.”

Review by
12/12/2019

“They come out when they say they will and they performed all the work they said they would do. Everything is going according to plan.”

Review by
12/12/2019

“They were all good.”

Review by
12/12/2019

“They did what they said they were going to do.”

Review by
12/12/2019

“TruTech met my expectations because they went above and beyond. They came out more often than they had to and they followed through to make sure that I was completely satisfied.”

Review by
12/12/2019

“Norman was fantastic”

Review by
12/12/2019

No review comments provided

Review by
12/11/2019

“No, I tried 4 plus times to speak with your customer service rep in Marietta (Amanda). When I would call your general number the receptionist would transfer me to Amanda but there was never an answer and I left voice mails each time to please call me. There was never a single attempt to reach me. I only wanted TruTech to catch the raccoons in my attic and they never caught a single one. While TT had their traps out I was able, in my own trap, to catch one. I got the distinct impression that the rep only wanted to sell monthly services for rodent control to me. The first pricing attempt to me was over $ 16,000 which included replacing all he insulation in my attic. I gave a check for approximately $ 3200 at the time of the original service only to find out, in addition, that I had also signed up for a yearly contract at a cost of $ 79 +/- per month as well. I have given serious consideration to going to small claims court to recover one half of what it cost me to employ TruTech. Your field rep was okay but I had the feeling he was carrying out TT's policy to maximize income. A more complete report can be sent to you upon request.”

Review by
12/11/2019

“I was told when I had the work done on November 2018 it was guaranteed for a year. When I called to have someone come out to check everything in November 2019 before the year was up I was told it was not covered and I would be charged.”

Review by
12/11/2019

“I have asked for a receipt/statement and I have never received it.”

Review by
12/10/2019

“I just really like my representative. He does a good job and stays on top of everything.”

Review by
12/10/2019

“Joshua was very professional and personable. Did a great job!”

Review by
12/10/2019

“Norman Wills was great.”

Review by
12/10/2019

“I ended up releasing TruTech, after one month of futile efforts to stop a squirrel invasion of my home.”

Review by
12/10/2019

No review comments provided

Review by
12/10/2019

“TruTech Inc did not complete the job.”

Review by
08/14/2018

“They make sure the traps stay in place, and that I do not see any snakes.”

Review by
08/13/2018

“They exceeded my expectations by staying on schedule and getting rid of the bugs. We don't like bugs in the house and they took care of that for us.”

Review by
08/07/2018

“My expectations were met or exceeded that they caught one raccoon that I know of.”

Review by
08/06/2018

“They worked really well with me.”

Review by
08/04/2018

“I would like to recognize the technician. He was very friendly and everything was done to my satisfaction.”

Review by
08/04/2018

“I would like to recognize all three of the men we have dealt with. They were all fabulous. I cannot think of their names off hand but they were very patient and kind. All three of them were great.”

Review by
07/25/2018

“We were most satisfied with their attentiveness. We were trying to trap armadillos and sometimes they were inside our house on Sundays and the evenings. He would come every day, even if he was off, to empty the traps. That was really great. He seemed like he was really interested in getting it taken care of instead of just checking a box.”

Review by
07/24/2018

“They did bee removal.”

Review by
07/17/2018

“They exceeded my expectations by getting out here in a timely manner and getting it taken care of. I have recommended them to other people for other jobs already.”

Review by
07/17/2018

“He met my expectations by finding 4 birds and putting a screen in my chimney to prevent more birds from coming in.”

Review by
07/17/2018

“I was most satisfied with their professionalism.”

Review by
07/17/2018

“They got rid of all the varmints.”

Review by
10/12/2017

“It was a positive experience.”

Review by
10/12/2017

“Put down a ten rating.”

Review by
10/12/2017

“The technician was friendly. We had a mole problem. I'd grade them A.”

Review by
10/12/2017

“I've used them before. They fumigated my home. They were A.”

Review by
10/12/2017

“They were getting rid of snakes for us. I'd give them an A.”

Review by
10/12/2017

“They did some work at the house. I would recommend them.”

Review by
10/12/2017

“They were very to-the-point and easy to get along with.”

Review by
10/12/2017

“I like that they do their job. I would grade them A.”

Review by
10/12/2017

“The guy seemed knowledgeable. They got their work done fast and good. He was disinfecting the attic. I'd give them an A+.”

Review by
10/12/2017

“They took the time to explain everything that they were doing. They were exterminating rats for us. I'd give them an A+.”

Review by
10/12/2017

“I liked that they were on time. They were getting rid of rodents for me. They're an A grade company.”

Review by
10/12/2017

“They always provide professional service. It's just bi-monthly maintenance. I'd give them an A.”

Review by
10/12/2017

“They did a good job. I had a copperhead and spiders and things like that. They get an A.”

Review by
10/12/2017

“They were very good. They were very knowledgeable. They were getting rid of bats for me.”

Review by
10/12/2017

“The owner was very professional. They were getting rid of animals for me. They were A+.”

Review by
10/12/2017

“They were on time and did a thorough job. We were checking for raccoons. They're A+.”

Review by
10/12/2017

“When I had a gnat situation they were very expedient and took care of it and everything was fine. They nipped it in the bud on the first visit. I would give them an A.”

Review by
10/12/2017

“Their representative that I dealt with was very nice and knowledgeable. He knew exactly how to handle my problem, and it was quickly resolved. I'd grade them A+.”

Review by
10/12/2017

“I liked their expertise and their—they treat customers nicely and well. They were getting rid of the tree roaches for me. I'd grade the experience A+.”

Review by
10/12/2017

“The person who came to my house was very efficient, very friendly, and she did a great job. I had no complaints, and I would highly recommend them.”

Review by
10/12/2017

“They did some work for me. Everything was really positive. They're our pest service. I have no complaints, and they did excellent work.”

Review by
10/12/2017

“I liked that they followed up repeatedly to make sure the issue was then resolved. They were exterminating rats for me. They get an A+.”

Review by
10/12/2017

“They were OK. They did my house. They did a really good job with making sure the rats didn't come back, but then I had them come out for another thing. They were a bit expensive, and they put out a trap for another animal that we kept seeing droppings out in the yard, but we never got anything. We still had to pay them almost $4-500 just to have a trap in the yard, and that really just seemed like a lot of money. The guy himself did a fine job, but they were a little on the expensive side. I'd give them an A.”

Review by
10/12/2017

“Christopher was very thorough. He explained everything he was doing. He went through the process step by step with me, how he was going to go about it. They were getting rid of rats. I was ready to set my house on fire, so they were great. I'd grade them A.”

Review by
10/12/2017

“They come every month, and I've been in my house almost three years, and because of what they do, I haven't seen one mouse around my house or had any issues with them getting in my attic. That's what I'm using them for. They get an A+. They're very good.”

Review by
10/12/2017

“He takes a while to respond back, or he doesn't respond at all when I text at him. On a scale of one to five, I would say it's a three. They were getting rid of bats for me. I'd give them a B. So far the quality of work is OK.”

Review by
10/12/2017

“They responded well. The guy was—I'd give it a B.”

Review by
10/12/2017

“I had to call two to three times to a general manager and get him involved before some items that were promised finally got completed. We saw some snakes in our yard that they were getting rid of for us. I'd give them a C.”

Review by
10/12/2017

“I had both positive and negative experiences. The first couple of technicians I had, I felt like were constantly trying to get money out of me. I almost quit the service, and then they gave me the last technician I had. I've had him for about over a year, and I've always felt like he's on the up-and-up and always looking out for me and making sure everything was taken care of. When he left the company, that was when I decided to discontinue my service. I'd give them a C overall.”

Review by
06/28/2017

“The representative was a guy named Joshua. He was terrific. I had three or four estimates done for the work that needed to be handled, and Joshua was the only one of the representatives that in advance did the due diligence he needed to do to accurately understand the situation. They were more fast and cost-effective than some of the others. I would give them no less than an A. I'm debating an A+—The only issue I had with them is the work thing they ended up needing to do was less intensive than they originally thought, and I would have liked to have seen a reduction in the cost of work, but I signed something, and I held up my end of the work. My overall experience with Joshua and the people I dealt with was great. I would have maybe liked a different outcome of the cost based on the circumstances. For the work, I'd give them an A+.”

Review by
06/28/2017

“They were very friendly and professional. I'm a regular customer, so they come out every quarter. I have bait traps around in the yard for animals, and then they spray for the bugs. I'd give them an A+.”

Review by
06/28/2017

“They did some work for me. The person who came out was very knowledgeable of what he was doing, and he was helpful in going ahead and taking care of the issues and stuff that we had. It was basically just securing some areas around the perimeter of the home to make sure we didn't have any issues—preventative. I'd give them an A.”

Review by
06/28/2017

“They were just very polite. I'd give them an A+.”

Review by
06/28/2017

“They were just all-around good. They were getting rid of opossums. I'd give them an A+.”

Review by
06/28/2017

“He was very prompt, courteous, solved the problem, and explained to me what was going on. I was very happy. I'd give them an A+.”

Review by
06/28/2017

“It's OK. It was a good service, nothing in particular, but they are very professional. They took care of pest control outside for me. I'd give them a B.”

Review by
06/28/2017

“It wasn't really an excellent experience. The servicemen were OK, but their product just isn't doing the job out there. After they come there's still scorpions everywhere, there's spiders everywhere. We're just continually seeing varmints and bugs out there after we spray, so we discontinued our service.”

Review by
06/28/2017

“We disliked—as far as our tech was supposed to come out—they never came out on the day they were supposed to come. Then after laying down traps, he never came out and finished the third part of the job—was with the sanitation stuff. Even after I followed up with him, he never gave a response, so I had to end up getting a refund of the last part because he never completed it. I'll give them a C+.”

Review by
06/28/2017

“I had raccoons in my attic. Out of four raccoons they were only able to take one. I'm not sure the rest died in this attic so I don’t know. I paid $800 and all they did was seal up—and catch one raccoon. The gentleman was nice, so I'd go about a five. Overall I'll give them a D.”

Review by
06/03/2016

“I didn't really understand what they did. The  technician was wonderful; I would grade them an A-. Again, I haven't had any problems. He seemed to know what he was doing. If you have rats up in your attic, I would recommend them. I renewed my yearly thing, so they must have done a good job for me.”

Review by
06/03/2016

“Until two weeks ago, the service has always been great. I called to extend our service and someone was supposed to call us, but no one has. I liked that it worked. I would grade them an A.”

Review by
06/03/2016

“I had one of their technicians come out about a year ago. The gentleman gave me the information that I needed and they were thorough. If I decide to have any service done, I will give them a call. I would grade them an A. I would recommend them.”

Review by
06/03/2016

“They  come to do the service every month and don't have a problem with them. They do pretty much what I ask them to do. So from that perspective, I would grade them an A+. I did not receive the bill for quite a while. I'm assuming that they have the expertise because every time I speak with them, they are able to do what I ask with providing their services. I haven't had any problems and they've cleaned up pretty well.”

Review by
06/03/2016

“We were satisfied, the guy that comes out is really nice and does a good job. He tells you what he does. They deserve an A.”

Review by
06/03/2016

“They've been servicing our home for over a year now. I would grade them an A.”

Review by
06/03/2016

“I've seen him yes. He's been really friendly. I would grade them an A+; he's a great guy. He's very good.”

Review by
06/03/2016

“Caller asked to be called back”

Review by
06/03/2016

“It's been effective so far, I would grade them an A.”

Review by
06/03/2016

“Their people were knowledgeable. I would grade them a B. I probably would not recommend because I have a friend that does the same thing.”

Review by
06/03/2016

“They took care of the issue; I haven't had a problem since then. He was attentive; he came back when he said he was going to come back and did what he said he was going to do. I haven't had an issue since then. I'm going to put a B on it. He also did a treatment in my attic and left the entire can and a lot of debris in my attic. He was punctual.”

Review by
06/03/2016

“They were very attentive, by responding to our inquiry. They said they were going to be there, but I'm not sure they fully understood the whole issue at first. They make the assumptions that tend to be wrong. So after going after a wide variety, they seemed to focus on the wrong one and had to go back. So it took longer than I thought it should. I would grade them a B. They were there on time. I'm not sure he got it, it wasn't a disaster, but I think it could have been done better.”

Review by
06/03/2016

“They were fine. Well to tell you truth, every time I get one of those guys out to my house there is a catastrophe, I don't know if I should believe them or not. I’m selling my house so I had to do it. He was thorough once he did it, he was very thorough. I would grade them a B+.”

Review by
06/02/2016

“I had a snake in my attic a couple of years ago. I didn’t meet with the gentleman that came out to my house, but my wife did. He seemed very knowledgeable and helped out with everything. I would grade them an A. It did take a while before I could get them out there, I was disappointed. They were very knowledgeable.”

Review by
06/02/2016

“A guy came out and took care of the problem. The guy that came out and did inspection was friendly and knowledgeable. I would grade them an A. He was here when he said he was going to be.”

Review by
06/02/2016

“They eradicated a raccoon and squirrel. I would grade them an A, but I think it's pricey.”

Review by
06/02/2016

“I  liked their availability and their expertise. I would grade them an A.”

Review by
06/02/2016

“It's been quite a while since they served me. I know they did the job, completed it, and stayed with it until it was completed. I would probably grade them an A.”

Review by
06/02/2016

“The  Trutech guys are really nice. They're nice guys and show up when they say they are going to show up. They do anything we ask them to do, no problems. They get an A grade from me.”

Review by
06/02/2016

“They came out and checked for pests. I haven't had that much interaction with the gentleman. I thought the price was kind of high, but I don't have anything else to compare them to. They come every other month. I haven't had any problems with pests, so I guess the treatments are doing what they are supposed to do. I would grade them a B. The guy that comes is always pretty dirty, but that's expected. He doesn't leave a mess around here.”

Review by
09/30/2015

“Everything was really good. It was at my business, and there was a snake under my couch. The snake was dead, but I was freaking out. He did great. The customer service was really good. He explained everything great to us. It was late at night. I actually called another company, but they said that they were a sister company with Trutech, so they transferred us. That's when we spoke with the gentleman who helped us out. I would definitely grade them as an A+.”

Review by
09/30/2015

“They were the ones who did my outdoor vents because I had some bird issues. There was a bird’s nest in there. They were very professional. Honestly, they were the only ones really willing to do the work, and they were very clear about what they could help me with. Everyone else told me to call either pest removal or vent cleaners—the pest removal people kept telling me to call the vent cleaners, and the vent cleaners kept telling me to call the pest removal. They get an A grade.”

Review by
09/30/2015

“They came because I had a critter in my attic. It was making noises and kind of making me nervous, so they set traps and put bait out. They came back, picked up the traps, and checked the traps. I have the monthly service contract now, so they come out and put the baits around my yard and around my house, so no more will be coming in. They spray for regular household bugs. I haven't seen any of them in the house, other than a couple of slugs, so they've been really good. Usually they do it when I'm at work. They do A work.”

Review by
09/30/2015

“Trutech was good. They solved the problem at the very beginning. We haven't had any more incidents. They sealed the area where they found droppings. These guys are supposed to be biologists, so they know about this. I had three bats, and they took care of that. We prevented them from creating a colony up there in the attic. I have no complaints about the customer service. They were very explicit. They informed us in layman's terms because we're not biologists. My wife found them. The fire department close by told me that they don't handle it. They were the first ones that answered the phone and said that they would be here. I’d say they're an A grade.”

Review by
09/30/2015

“We had somebody come and treat the squirrels in our attic. It was a new house. We didn't really see the man after he came, and he worked from outside the house. We signed a contract with them, we paid them their money, and they never showed up again, though we called a couple of times. He put in the traps where you can let the squirrels out afterward, because he didn't want to leave any dead squirrels inside the attic. I don't know where they put the traps, because they never told us that. They never asked to go into the attic except one time. So far, we don't hear any noise anymore. I don’t see any issues. They were nice. I would give them an A.”

Review by
09/30/2015

“They just took out a bird’s nest in one of those vents. Everything was great with their customer service. They responded back real quick and came over quick too. I would give them an A+ grade.”

Review by
09/30/2015

“Trutech was very good. They removed three animals. They just did a very good job. They were recommended. I don’t have any complaints about their customer service. I would rate them as an A.”

Review by
09/30/2015

“The actual service spanned a few weeks. The guy kept coming back until the problem was solved, and they finished the job for me. Their customer service was very friendly and professional. They’re an A+.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: