Certified Termite & Pest Control
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 138 Surveys
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Certified Termite & Pest Control has received 5 out of 5 stars (A-rating) based on 138 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"Certified Termite & Pest Control has provided superior pest control services in Texas for over 40 years. Our mission statement is to create long-term relationships through superior customer service, and our goal is to exceed customer expectations by hiring and training the best employees in our industry."

David Young | President
Company Information
Services Offered
Certified Termite & Pest Control provides pest prevention, inspection, and exclusion services in addition to wildlife removal and protection plans for residential and commercial customers. The company also offers eco-friendly solutions and issues Wood-Destroying Insect Reports. Certified Termite & Pest Control treats for termites, mosquitoes, ants, rodents, bedbugs, spiders, bees, roaches, fleas, ticks, stink bugs, and wasps.
Company History
Certified Termite & Pest Control is a family-owned-and-operated company founded in 1974.
Distinctions
The company is a member of the National Pest Management Association and the Texas Pest Control Association.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Licenses
TPCL #580524
Areas Served
Cypress, Katy, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“He was great; he was very personal. He was wonderful. They did all of services: indoor, outdoor. We did mosquito service. We did because our home is flooded. So, we don't have the service any more, but it was fabulous. They showed up every month; I didn't have to think about it. They called me before. They messaged me, they emailed me—every way to get in touch with me. Once we get a home back, we will definitely be starting back up. I would grade them an A+. I would highly likely recommend them.”

“I had a great experience with them. They were great. I'll use them again. They came and treated one time and the bugs were gone. It was with the pest control. It was just inside, just one area. I couldn't have asked for anything better at all. They did the best they could do. It's an A+ for sure. I have no complaints.”

“It was amazing; excellent service, and they've always been there. They've done pest control, mosquito control, and have been on call. I would grade them an A+ all across the board.”

“They were awesome. They do pest control all the time. They're prompt, they're on time, they take good care of me. They were excellent all the way down the line. I already recommended them.”

“Certified did a great job. I think the person is conscientious of getting all the areas of the house and he's very friendly and very honest. They did pest control, inside and out. I'd give them an A+ overall.”

“They were awesome. They were really good. They would always check in before they started spraying the house and always double checked to see if we wanted them to come in to spray interior as well as the exterior. I believe they serviced our house quarterly. I would grade them an A+.”

“First of all, I use to manage properties, and I used them for several years. Second of all, when they came out and did an initial inspection for me, they were extremely thorough. And then on the inspection portion, then we just flooded our house, and when we they came out to do the treatment, they said, 'Oh, we are so sorry,' but let's get the exterior here for you really good, to stop anything that may have happened.'' They spent a lot of time spraying the exterior. I have a third of an acre. So, they were very responsive. The technician even brought a case of water into the house that I brought for the contractors and put in the cooler and put ice on top of it. They care, so that's good. I would grade them an A+. I would be very likely to recommend this company.”

“The guy who came was very hands-on; he did a very good job inside and outside and was very friendly. I would grade the overall experience with an A. I would highly recommend them to others.”

“Certified did termite control. I would grade the overall experience with an A. I would highly recommend them to my friends. I have recommended them already.”

“Sam is real good. They've just done routine maintenance. He does a great job. I would grade them A across the board.”

“Their timing was positive. They came on time and whatever services they provided were good. We didn't face any difficulties. It was routine maintenance. Once I had trouble in my backyard with fire ants. They came once, and they did that. I told them I had fire ants in my backyard. It was my youngest son's birthday party, and we were hosting in the backyard. I could see there were fire ants that could have been trouble for the young kids. So, I told them, and they came and they fixed it. I would give them an A overall. They're perfecting that. Whatever the time was there, the person was there five minutes before that.”

“I think they did OK. They sprayed wherever I wanted and they do whatever I asked them. I think they did good. They did termite control, inside and outside. I'd give them an A+ overall. They always call to remind me everything before they come. They do well. I would recommend them.”

“They were nice. They were on time, and they were nice. They treated for termites and then to keep the warranty active they check every year. I would grade them an A+.”

“It was the customer service, they were responsive. They did a good job. They did termite and pest control indoors and outdoors. I would give them an A overall.”

“They did pest control indoors and outdoors. I like that they were efficient and they were prompt. The technician is a nice person and very informed. It was A-quality work.”

“They did take care of all the areas that I wanted pest control and they did what I expected from them. I would give them an A overall.”

“It was a good experience. I did a termite control with them the first time, and on the new house I did, they have a plan called a Gold plan so I enrolled for that. They did work on two of my homes. I sold the other house. I actually called them initially for termite control and then I asked them to do the regular pest control. I'll give them an A. When they did the termite, they had to pick up for the termite, they put termite bait.”

“They came in June for me, in our house. I just called them yesterday to contact them because I have a lot of the earwigs in my home and they said OK, we will come tomorrow again. They're very polite and then they do all inside and outside and the attic. I like them. I'd give them an A overall.”

“They always show up when they are supposed to and perform the service adequately. They just do my quarterly treatment for termites. I would grade them an A. They are very prompt and warn me when they are going to come. They come and leave when I'm not home, so I think it's fine. I don't have a way to rate cleanliness; they do all of their work outside. I don't know that I can grade their expertise.”

“They did pest control maintenance. I would grade them an A.”

“They were friendly. They were clean. They came pretty quickly, did what I needed them to, and they were gone. They did the spray, and they also went around my house, and closed up bee holes smaller than a dime. I'd give them an A.”

“The guy that comes out to my house—he's very nice, always explains what he's doing, and why he's doing it. They basically come out and do some kind of spray. I've just moved into a house recently, and there were quite a few cockroaches because I don't think the other people had kept up the service. Every time he comes, he asks me if there's a problem, and I'm like, 'Oh, maybe I saw a couple cockroaches in the sink,' or something—and he seems to take care of it. I'd give them an A. He explained it to me. I already have recommended them.”

“Nice customer service, and they did a good job, and the bugs were gone. They did routine maintenance; they did monthly spraying. It wasn't an emergency. We are in a new home, so they came and did whatever they do. I would grade them an A. I don't remember if they were there on time or not. I would definitely recommend them.”

“They gave me an estimate for what needed to be done. They gave me the lowest estimate of the two people I called. They eventually just treated my whole house. It was a lot less than what the other people asked and did a very good job. They treated my whole house for termites. First, they treated the garage, and then they treated the whole house next week. I would give them an A. I would be very likely to recommend them.”

“I think the service man was very nice and he had—his scheduled appointment was when it was raining, so he came back later, when it was not raining to re-apply. Basically, we have not seen any bugs, so that says something of itself. They sprayed our yard and the outside of the house. I would rate it A. It's too soon to tell if I'd recommend them; they've only been out to our house twice, so I would not do any recommendation until they've been here at least a year.”

“As far as the work they came out and did—they did a great job. And if I flip another house and I need them, they are the ones I'm going to call. They knew what they were talking about, the way they laid things out as far as what they were going to do. They came when they said they would, and they did what they said they were going to do. And being a contractor that is hard to come by. I had termites in the home I was flipping, and I had them come out and do the treatment where they drill down and put the treatment in the slab basically. I would grade them an A. I didn't really deal with customer service. I already have recommended them.”

“Originally, they first came out to spray the house, and then I still saw some bugs, and they came back and took care of it for me. They didn't give me any issues, they just came back out and took care of it. They were an A.”

“It was excellent. I've been using Certified for 20 years. They're on time, and they do what they say. I'd give them an A. I recommend them all the time.”

“I'd rate them as an A+. The quality of work, customer service, and punctuality were great. I thought the cleanliness and expertise were good, and I am very likely to recommend them.”

“They check the termite traps. I had a great, great technician. He was on time. I'm very pleased, so they get an A from me.”

“They did a termite inspection. They were very nice and very polite. Everything is good. I'd give them an A. They were very communicative and kept me informed of what was going on. I'll recommend them. They did a good job.”

“They're an A+. Their cleanliness and expertise were very good.”

“I'd give them an A+. There are no issues.”

“I'd grade them an A+.”

“I've only had one treatment from them. We're brand new customers. I'd give them an A+.”

“It was a pleasant experience. I'd give them an A+.”

“They were an A+.”

“They deserve an A grade.”

“I had no complaints at all.”

“I'd give them an A rating.”

“They were definitely an A.”

“I'd give them an A. It was a good experience. No complaints at all. They were good. I would likely recommend them to someone else.”

“I would grade them an A. It is very likely I would recommend them.”

“Everything about them was good. No complaints at all. He said he was going to come back in six months for review, and I'm going to take his word on that. He did a good job.”

“I'd give them an A rating.”

“I'd give them an A.”

“It was good. I'd give them an A. They've been very helpful. Punctuality was very good. They did a very good job.”

“I've only had two services. I'm expecting them this weekend as well. I have no complaints so far. None whatsoever. It's just that I have a limited experience.”

“I have no complaints with this company.”

“No cause for complaint.”

“I'd give them an A. I would highly recommend them.”

“I renew the contract for mosquito service each year. They've also been dealing with termites. I found that the treatment helped. I would give them an excellent grade, an A.”

“They're excellent, an A. No complaints.”

“The guy did whatever he was supposed to do. They were here to check for termite damage and bugs. So far, so good. He came, and I told him he could do whatever he needs to do. I know he pulled the spray. I would give them an excellent grade.”

“They did great. I'm friendly with the guy that services my house to where I would consider him an acquaintance. They came back here on two different occasions. They were very thorough, and they're very personable—I was very pleased. I had some field mice in my attic, but at the same time, they went ahead and took care of the regular pest control for my house. I haven't had any problems since then. I would have to give them an A+.”

“They did fine. They were just doing general stuff. It was preventative there. It helped because we didn't have bugs when we lived there. I would rate them A+.”

“The spiders were back. The guy was so nice. I had them out to treat the pest problem. They haven't come back yet, but the bugs came back. I would still give them an A+. All the way down, they were very nice.”

“I liked the prompt service. We had a problem, and they solved it right away with no issues. They did bug spray—inside and out—and protection. They sent somebody back when we thought we had another problem that they didn't recognize. They'd get an A.”

“They show up when they say they're going to be there, and there are no bugs. I have quarterly service. I just heard about them from a friend. I would give them an A.”

“I didn't have any bugs after they left. They sprayed inside my house and on the outside, and they laid some stuff down. Their customer service was really nice. I'd rate them an A.”

“They did what they were supposed to. He was very nice. It's really difficult to know what pest controls are really doing, because you don't really know what they're doing. They did an annual inspection and some prevention. They sprayed everywhere. I would say they're an A.”

“They came out, exterminated, and were great. They did just general extermination. I would rate them A.”

“They were really attentive and really nice. I had a squirrel inside the house, and they were trying to catch it.”

“They were great, no problems at all. There weren't any bugs around the house, so everything was good. They were efficient, they came on time, and we didn't have any bugs. They were doing pest control. They're an A.”

“They were able to come out pretty quickly, and they did the job they were hired to do, which was eradicate the issues of pest control. I've only used them for that one service. I think it was a referral from a friend. I would give them an A.”

“They were fine. We didn't have any problems. They did pest control. We had some rats in the house. They were huge and very, very bold. They would walk out, stand on the steps, and look at us sitting on the living room on the couch. We would be sitting there, my husband is sitting in a chair with a broom, and they would just sit there and look at us. If we would move, they'd take off. We tried everything to catch them, and finally we had to call pest control to come out. I would say they're an A.”

“The experience turned out really well. It was really good, and they solved the problem. I would give them an A.”

“They're very punctual, and they follow up. They always follow up to make sure everything is taken care of or to answer any questions that I might have. They're just good guys. They have done both termite control and pest control for me, so I had used them before. They gave me good service then, and it's been really good since then, so I use them whenever I can. I'd rate them A for sure.”

“We were very pleased with the service that they did. We set up a quarterly treatment with them because he did a great job when he came in. He was delayed in getting here for the appointment, but someone called to let me know that he was late and how long he would be, which I really appreciated. He did show up at the new appointed time. He took care of his work efficiently and talked to us about what our options were and what he found, if anything. He tried to reassure us that he didn't see anything drastic, but he took care of some ant issues we had. He seems very knowledgeable and helpful, and everything went nicely. They were just doing pest control. I would give them an A.”

“They showed up on time and did what they said they were going to do. They just did pest control. I did notice a difference after they sprayed my home for pests. I would give them an A.”

“I thought they did a fine job for us, and I would give them an A on the inspection. The only challenge I remember is that the technician who was out there accidentally stepped on one of our sprinkler heads, but he was very open and honest about it. He actually got some replacement equipment and replaced it. They did a great job on the inspection, and I thought they did a good job on the work.”

“I was really satisfied. It was OK. Years ago, I had termites, and I don't have them anymore. I would grade them an A.”

“They were just fast and efficient. They did a regular thing. I have since sold the house, but I didn't have any issues when I was there. They'd get an A.”

“They did their job. They treated for mosquitoes, roaches, spiders, and bugs. The treatment was effective. I would give them an A.”

“They took care of my problem for me. It was all pretty good. I had bed bugs. I'd rate them A.”

“We don't see any roaches in the house, so it was good. They're friendly, they let us know that they're about to be here in a couple of minutes, or if I'm not here, they'll be working on the edge. I like that. Whatever they say, they do it. I was satisfied with the customer service, so I have no complaints right now. When we were staying in the apartment, they used to come and do the pest control services over there. We came to know the company, so we just called them, and they said they could help us out. I would prefer to give them an A.”

“They did a great job. They're one of my vendors in my business, so I happened to use them personally too.”

“They were good, so they did a good job in a timely manner. I called them out for termites. Everything is good. They deserve an A.”

“The man who came and did the service was nice. He came and did a spray for roaches. He did real good and took care of the issue. I would give them an A rating.”

“They did fine. I called because we had a couple of issues afterward, and they came back and took care of it. So far, so good.”

“I don't have any complaints. We were dealing with roaches. They just came and sprayed. I don't have any pest problems now. They did OK. They got rid of the bugs, and that's the main thing.”

“They did the job fine with no problems. It was more of a precautionary thing. We haven't had to have anyone else out, so I think they did their job. I'd give them a flat A.”

“They did a termite inspection for me. They did what they were supposed to do. They didn't find anything. I would give them an A grade.”

“Everything was fine. The guy that was here was nice and pleasant to talk with. I had some specific issues, which he resolved. I haven't had anything come up since then.”

“They got in, did the job, and left. They were handling termites for me. Everything was good, and I didn't have that problem anymore. They'd get an A- from me.”

“We just had them come back out. They've been fine. They're very personable. They let us know what time they're going to be there, and they're on time. If they need to cancel, they ask what time is best for me to reschedule. They do preventative treatment, and I haven't had any pest problems since they've been here. I would give them an A.”

“They were respectful and thorough, and they explained everything. I had them out for ants. The treatment was effective, so I would give them an excellent grade. They're an A.”

“Certified is very good. I don't have any complaints. I like using them, and I would give them the highest grade.”

“They were actually thorough, so I really appreciated what they came out and did for me. I had a bug problem with the roaches. I had just barely moved into the complex, and the place still had some insects, so I called them, and they were like, 'Look, this is what needs to be done, so make sure you do this.' I was like, 'Wow, thanks a lot.' Now, the problem is gone, and I'm good. I would give them an A overall.”

“They are very professional, they come on time, and they explain everything. They were here for cockroaches and termite inspections. Their customer service is very polite and very courteous, and we didn't have to wait long at all. I would give them an A.”

“They were prompt, and they took care of the bugs. They were doing preventative treatment for insects and also rat traps. Their customer service was friendly and helpful. I chose them through word of mouth. I would rate them as an A.”

“They're pretty patient with our requests. They got the job done and were very courteous. They're just pleasant to work with. They treated for ants in the kitchen. They actually made a few follow-up calls after the job to make sure that everything was taken care of. That's a good gesture. I'd give them an A.”

“Certified did a great job. They were prompt and educational, and they answered all my questions. I had a couple of other questions after they left, and they still responded back, which is a nice thing. They were doing pest control for me. They were recommended to me. I would say they are an A.”

“The man from Certified was very professional, and he took care to make sure that we were doing everything we could because it was after some extensive construction. He took the time to go through the attic and go through the cabinets. He had some solutions for a couple of trouble spots, and I appreciated the time that he took. I told him that I had seen some little critters and told him I was concerned. He said, 'Well, we'll put this down, and that'll prevent that from happening.' There was a place for rats to get into my new garage, and he said that I needed to lock that. They get an A grade.”

“Certified Termite & Pest Control did a very good job. They were experts in what they were doing, and they had good customer service. I had a house that was for sale, and I just needed to make sure we wouldn't have issues with that. They are a grade-A company.”