Trutech LLC
8th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Trutech LLC has received 4.7 out of 5 stars based on 120 customer surveys.
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8th year as a Best Pick Call
"We've been in business since 1984, and we offer guaranteed exclusion repairs to prevent animals from re-entering your home, removal and replacement of contaminated insulation, and an innovative gutter protection system. We're here to offer you protection and peace of mind."

Company Representative
Company Information
Services Offered
Trutech LLC handles nuisance wildlife that includes, but is not limited to, flying and gray squirrels, raccoons, coyotes, foxes, rats, mice, opossums, snakes, bats, birds, moles, beavers, feral cats, dogs, and hogs. The company also treats for bees, yellow jackets, wasps, hornets, roaches, bed bugs, ants, spiders, fleas, ticks, millipedes, centipedes, earwigs, and other insects. The company also offers dead animal removal.
Services Not Offered
Trutech does not treat for termites.
Company History
The national company was founded in 1984 and now provides services in 26 states.
Employee Information
According to Trutech, all employees must pass background checks and drug tests. The company's technicians wear uniforms, and Trutech has a dedicated team that provides 24-hour service for wildlife emergencies.
Licenses
TPCL# 570674
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

Compiled Score:

Trutech LLC has received 4.7 out of 5 stars based on 120 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/12/2017

“Good people, and very knowledgeable. Their manager was great to deal with. It just ended up being more expensive than I thought it would be—I understood up front but it ended up being more. We couldn't quite ever get the job done—we had some stops and starts with weather, and so forth. Anyway, the manager's name, Jason or whoever, is a really good guy, really professional. We ended up stopping the job halfway through. I can't really give a full evaluation of it—up to that point, the work that was done, was a very good job, but we never quite finished. I decided not to do any more work at that point. They were protecting from squirrels getting in. I'd grade them as probably a B. I would say that they're probably more expensive than most. You get what you pay for, I guess, but they seem to be higher than most.”

Review by
10/12/2017

“The person who has worked to get rid of the rodents has been very nice, clean, and very capable, and explained the whole experience. We're finally rid of them, so that's the good thing. Overall, I would give the experience an A+.”

Review by
10/12/2017

“It was a great experience. Our tech was incredible; I wanted him, specifically, to come back out. He was great at explaining things, and just being trustworthy. They got rid of wasps for me. I'd give them A+.”

Review by
10/12/2017

“Trutech were pretty thorough, and the price was reasonable, so I like them. I’ll use them again. They just do regular normal pest control, and then they spray for mosquitoes as well. I'd give them an A.”

Review by
10/12/2017

“Trutech did an excellent job. I thought that the young man that they sent out was knowledgeable, kind, considerate, thorough, and thoughtful. I would grade the overall experience with an A+.”

Review by
10/12/2017

“They've been taking care of this while I'm out of town. I hope I don't come home and have a negative experience. I have not had any complaints with that company as of yet.”

Review by
10/12/2017

“It was good. It's been probably six months. We live out in the country, so we needed them to get rid of everything, I would grade them an A.”

Review by
10/12/2017

“It was positive.”

Review by
10/12/2017

“It was positive.”

Review by
09/15/2017

“They came out and checked for a rattlesnake. They made sure I don’t have any rattlesnakes in my house. Everybody that I’ve dealt with have been very respectful and very nice. I'd give them an A.”

Review by
09/15/2017

“They're the company that came and got the beehive out of my house. They did a great job; they definitely took care of the problem quick. It was a friendly guy that did the work. I'd give them an A overall.”

Review by
09/15/2017

“Trutech handled a home of bats. The young man was mature. He knew what he needed to do. He wasn't afraid of heights, and he was dependable. When he said he was going to be here, he was here. For this young man, I'd give an A.”

Review by
09/15/2017

“They did the mouse work—got rats and mice out of the house. I needed to get rid of all the mouse stuff, and he did it. The only inconvenient thing, I think, was that there’s not a site in Longview. He’s out-of-town, so when I’m working he can only come in town not-that-very-often, so I have to make sure. I’m always going to use them again; I just wish that we could both meet on better hours, my working hours and his working hours. But it is what it is. I know it’s hard; he’s got a lot of customers, and I’m only one of them. I'd give them an A though; they are excellent, and I would recommend them to anybody, the Trutech company.”

Review by
09/15/2017

“I had a smell in the house. I either thought there were rodents in my attic or maybe under my house. My regular pest person recommended Trutech to come out and take a look. They came and didn't find anything, but the hole was evidence that something a pretty good-size had been under the house. They completely covered every hole and opening in this house—on the roof, everywhere. The work came to over $5,000, and I wasn't prepared for that, but I had already signed, so I had to do it— but I wasn't really happy about it. And I know it's a good thing, because I feel like my house is pretty safe against any kind of animal coming in—but it's just that, the amount of money all at one-time was kind of hard. Also, I thought they rushed into it without really explaining it that much to me. Another thing was that I had a radiant barrier in my attic, and they took all of that up, hunting for whatever it was. They thought probably rodents were living underneath that. So, they took that all up, and did not replace it, and so I'm out of that installation. Also, they come out religiously every time at the end of the month, but they do not make an appointment to set it up ahead of time with me. I would like for me them to call me to call me a few days ahead, so that I can be here and unlock those gates; they haven't done that. I'm just not real happy, but it's not to the point that I'm going to cancel, or try to do anything about it. It's just that I don't think they handled it right with me. What they did is what they said they were going to do, but it was just terribly expensive to me. I would grade the overall experience with a B.”

Review by
09/15/2017

“We had some signs of squirrels in the attic, so Trutech got rid of the squirrels, repaired the holes, and they're actually still doing the monthly rat-poisoning kind of trap things outside, so they're still doing service. The guys were all knowledgeable, well trained, and the workers, they were good. So, I'd give them an A-. My only comment was since I don't know what the market would be in my neighborhood, I did think they were a little expensive, but they were pretty good.”

Review by
09/15/2017

“They come in, they spray, and we don't have bugs. They are in here, they are pleasant, and then they are out the door. They are well dressed, they don't chit-chat and waste your time, or chit-chat when they come in to announce themselves; they did what they needed to do and got outta here. I would grade them an A+, because they are extremely professional, well-groomed, well-dressed, and well-mannered. It's very likely that I would recommend them.”

Review by
09/15/2017

“We had some pests in our attic, and they came and helped to get rid of them. They come once a month to put out bait and things like that. They don’t bother us. They can come to the home and do what they need to do without us having to walk behind them and things like that—without disturbing our day. The techs that come out are very nice, and I enjoy speaking with them, when I do. I'd give them an A, and I would definitely recommend them.”

Review by
09/15/2017

“They patched some holes in my house where rodents were getting in, specifically squirrels. They did the work on time, and they were conscientious about cleaning. It was all in all a good experience. I'd give them an A. I would be likely to recommend them.”

Review by
09/15/2017

“We had a dead rat stuck in the wall, and it smelled pretty bad. So, they had to find it and obviously get rid of it. I liked their knowledge in finding this thing; it was hard to find, as it was stuck behind the wall. I would grade them a B.”

Review by
09/15/2017

“For the first trip, he came out, and he removed a snake from my attic. He just comes out once a month. He puts black boxes out, and he keeps those checked. Everything is good about it. David seems to be a nice guy. I'd give them an A.”

Review by
09/14/2017

“I'm not sure if they got the bees out. We're trying to figure it out. There's still bees in there, but we can't find out where they are. Customer service was OK; I wasn't overly impressed or anything. I'd give a B. We can't figure out if they're actually gone. Plus, I wasn't really there to watch them work, what he did up there. My mom had to be there; I had to work.”

Review by
09/14/2017

“I think the guy handling it—Mike or Michael was his name—he covered everything pretty well, so we don't need the service any longer. They just checked for any rodents, stuff like that in the attic. No pests anymore, so I'll just leave it as an A. Everything went well. They weren't always there when they said they would be. But when they did come, they took care of it—but they weren't always timely.”

Review by
09/14/2017

“The very first time that Trutech came by was the only time that I really talked to him for a while. He was very knowledgeable about the situation; just, very nice and pleasant to deal with. We had moved into a house and we had a storage shed that the people who lived there before us had left dog food bags and a bunch of trash. We just didn't want to deal with it yet; when I finally did go out there to deal with it, I found droppings everywhere, and I didn't know what the heck to do with it. I tried to look it up. I didn't know if it was the squirrels in the neighborhood, but then he informed that it was rats—and actually found a dead one in our yard. I was like, 'Yeah, I don't want to clean that. You go ahead.' He suggested signing a contract to come out for a year to take care of the problem. I don't know if it's really gotten any better. Every time they come out, their statement just says that they are refilling the base stations, the poison stations. I guess we just have a lot of rats in the area. I would give them at least an A-. He's been just really great—we had a problem before with a contractor that was fixing the shed. So, we had to tell him, 'Please contact us before anytime you come out, so that way we can leave the gate open for you.' He's always done that, and it’s been great. He's been great. I would have to say that the website is a little un-user friendly. I tried to pay for one service, and it had me pay for the next three services. It was a lot of money, all at one time. I finally had to get a hold of somebody, and they were like, 'Well do you want to just keep this credit on here.' I just wanted to make sure that I was paying for something, instead of overpaying. I don't usually know that he's there when he comes by. He usually comes by when he's at work. I would recommend them if I know anybody that has a problem like that.”

Review by
09/14/2017

“They're personable; they have personal presence. They did the yard, the trees, and the bushes very well; they get an A. They have good people working there. They sprayed for bugs and stuff.”

Review by
09/14/2017

“The staff was great. I had rats in my attic. Yes, they took care of it completely, and the guy was great. I would grade them an A.”

Review by
06/06/2016

“My experience with them was good. They did some snake repellant stuff. They got out there pretty quickly, and I haven’t had any issues since. I’d grade Trutech as an A.”

Review by
06/06/2016

“They’re  great. They've been very nice, very good. They did bee work for us. I’d give them an A. He is extremely good.”

Review by
06/06/2016

“I  had a problem with some bees and they assessed the problem and took care of it. I’d definitely give them an A.”

Review by
06/06/2016

“I had a pest control issue, so they helped fill up my house and resolve that. I’d give them a B.”

Review by
06/06/2016

“Trutech was very thorough and got rid of our rat problem we needed help with. I’d give them a B.”

Review by
06/06/2016

“They told me what they were going to and they pretty much did it. I’d grade them as an A.”

Review by
06/06/2016

“My experience with them was good. They were really good. They came and did everything they said. They came and got my bees, and they didn’t give me any honey. I’d give them an A rating.”

Review by
06/06/2016

“They got out to me very quickly and informed me of the problem and various solutions. We had squirrels going on, and they fixed the problem and kept them from coming back. I’d rate them as an A.”

Review by
06/06/2016

“Our tech, Michael Cantrell, was very friendly and very professional. Dealing with him was good, but dealing with the corporate office was not so much. I’d give the technician an A but the office a B.”

Review by
06/06/2016

“They’re great. They killed wasps and set up mice traps. I’d give them an A.”

Review by
06/06/2016

“I was satisfied with them. It was A-quality work.”

Review by
06/06/2016

“My experience was positive.”

Review by
06/06/2016

“I’d give them a C.”

Review by
06/06/2016

“The gentleman who came out really explained everything to my father-in-law because he is a little older, and he took the time to re-explain it a couple of times without getting frustrated. He was pretty relaxed on it. He came out, did everything he said he would do, and kept an eye on it. He called my father-in-law to make sure he knew when he was coming back the next day. I’d give Trutech an A+.”

Review by
06/06/2016

“Trutech is kind of the only folks that do extermination of rodents regionally. They were trapping squirrels that got underneath out house. Other than that, they have really, really good technicians. They were really friendly, took the time to explain things to both me and my wife, and walked us through the process. They did a really good job following up after. I’d give them an A.”

Review by
06/06/2016

“We had some squirrels removed from the attic. The technician that came and worked on the house was very considerate and professional. He seemed to know what he was doing and even though it took as much time as it took, he took care of the job. It was an A. Chris did very well. In fact, he always kept me informed when he would be there, and if it didn’t fit the schedule, we would rearrange. He actually saved me some money because of his expertise.”

Review by
06/06/2016

“He was nice. He was concerned, and he did a good job. It was just a good experience. I’d give them an A, because he was just a nice guy and was concerned whether I was allergic to the bees or not. He was concerned about them being in the attic. He told me he would spray in the attic and seal the hole. He just took care of everything. I have already recommend them.”

Review by
06/06/2016

“They  were really good. I was impressed. They did squirrel removal from my attic. The young gentleman was highly professional and very courteous. He took time to explain everything. He was willing to come back and do everything it took to make sure everything was completely eradicated. I was very pleased. I’d give them an A.”

Review by
06/06/2016

“It was a good experience for the most part. They closed in the soffits in an exterior building. It is not my house but an exterior building, office, and bedroom combination. They closed in the soffits and then put bait traps outside in three different places that they monitor monthly. I’d give them an A.”

Review by
06/06/2016

“They put out traps to get the squirrels that were in the attic. I guess the work they did was okay but then they kept insisting that we had to pay the $6 a month. We really didn’t want to do that and it just got complicated. I’d give them a C overall because they were able to get rid of the squirrels.”

Review by
06/06/2016

“He did a lot. We had the swallows making a mud nest, and he treated all that. He put out big traps for mice and rats because we live out in the country, and he sprayed around the house for insects and things like that. I’d give them an A. We have already recommended them.”

Review by
06/06/2016

“They came around looking for snakes, put down some kind of repellent or something for snakes around the house, and set up traps. So far, I think it’s good. I don’t think we’ve seen anything since they did that, so I think it’s doing something. I’d probably give them the highest grade—A+.”

Review by
06/06/2016

“I liked the fact that they fixed the problem. I was surprised when I did some competitive analysis for prevention at how much more money they charged than other competitors. I’d give them an A, because I needed him to come do something, and he definitely took care of it that day.”

Review by
10/02/2015

“I appreciated their willingness to work with my schedule. They were very accommodating and helpful to show me what the issues were around the house in regards to the pests. They just did pest control, and that was it. The customer service was great. They would be an A+ rating.”

Review by
10/02/2015

“They always call, they're very courteous, they ask a lot of questions, and they give me a good report on what they did and what's going on. They just removed some pests from my home. When I called to have them removed by the city, they gave me this number, so I called them. I’d rate them A.”

Review by
10/02/2015

“They were just thorough. I had a small problem, and I knew it would be pests, but they didn't mind. They were really thorough anyways. They answered every question and stayed as long as they needed to, but not too long. They were recommended by our pest control. I would grade them as an A+.”

Review by
10/02/2015

“They just did some pest control in the attic and on the outside. They were able to disinfect the attic and the outside and sealed it where the critters wouldn't get back in. I was real pleased with them. The customer service is pretty good. I didn't pick from another company, I just called them. I'll give them a B rating.”

Review by
10/02/2015

“They were neat. They had to put a trap in the attic and fix the hole, and it looked real good when they finished. We didn't have anything getting in after that. There was one who was in there, and he just didn't come out when he had it open with the trap, so later on, we had the slight mishap of a dead rodent. As far as I can see, he did everything he could do. The customer service was professional. They were referred to by our regular pest people. They did everything they were supposed to, so I would give them an A.”

Review by
10/02/2015

“I thought I might have a problem but I wasn't sure. And my regular pest control guy sent a 12 year old out. He wasn't really twelve but he seemed that way. I asked him to look in the attic and he said, “well I can go out there, ma'am, but if we set a trap, we'll come back in two months to check it out.” And I was like, “no no no no no, that doesn't sound good to me.” I called my sister because she had had a really bad problem and she had told me it was TruTech that fixed it. So I called but the guy she gave me the number for said we don't work your area and it's like oh what is this with territory? But okay, fine, they gave the number for the person who handles my territory and he came out and he's like, oh my god you've got this horrible problem. It’s going to cost you all these bazillions of dollars and I'm like, oh my god, I've got this horrible problem. And he said he couldn't fix those, so he told me to have my handyman to fix those. So I called Adam the Handy Guy and he went to fix them but he couldn't fix them from the outside so he had to go in the attic. And he came in the house and he goes, 'Robin?' And I said 'yeah?' He goes, 'I had a problem at my house and whether you have rats, squirrels, gofers, whatever, they leave trails. You can see where they potty.' He goes, 'I know what it looks like. I see this all the time. These people saw a sucker and they ripped you off. You have the cleanest attic I've ever seen. I don't even see insects in your attic.”

Review by
09/30/2015

“They were great. They got rid of all of our critters. We had some rats because the builder didn't properly close the home up in the roof area. They came out, and there was a cornfield across the park, and that's where the rats were. They were building out there, so they were tearing down the fields and that caused the rats to find a new place to live. Any house that didn't have the proper structure, they ended up coming into, and they came into our house. We didn't know it until one day we smelled something, and sure enough, it was a dead rat in our attic. They came out and fumigated. They cleaned out all the insulation where the rat had been. They properly boarded it to where it looks like it was the original work. They did the eaves and the roof. They came out once a month and checked out all the rap traps. They put the rat poison on the outside, and that went on for about a year. They were great. They were expensive, but they were great. We didn't know we had more than just rats. They would be an A+.”

Review by
09/30/2015

“I would give them an A. They made sure that we had no pests in the attic, and then they sealed our attic for us. They removed over 20 skunks that they’d trapped on our property. We were having a skunk problem, and they absolutely took incredible care of it. The guy was out almost every morning taking skunks away.”

Review by
09/29/2015

“They got rid of the critters that we were trying to get rid of. We had squirrels getting into the attic. I haven’t had any issues or suggestions for what they could have done better. I think I found out about them through our insect pest people. I would recommend the company. They did A-grade work.”

Review by
09/29/2015

“It was always very expensive. I think it was the wasp nest the last time. It's one of those things where it was high up behind the gutter thing, and you couldn't do it by yourself. I just thought that those times that I've had Trutech over to the house, they really wanted to make the service long-term rather than a one-time charge for the service provided, and that was always like, ‘Wow.’ They can provide services. There was a honeybee hive in the house out front in the eaves way up high that basically needed to be stunned or smoked several times before the problem was solved. This last wasp removal was $600 or something like that. It's a danger to humans with all those wasps around. I don't know if the price would've been cheaper if I had subscribed to a monthly pest prevention thing, but I wasn't interested in that. They performed the service. I might call them back if I was a dollar masochist. I would say the work was an A for excellent. It's just expensive.”

Review by
09/29/2015

“The first guy was very good. He was the one that got the critters out. He was very attentive, kept us informed, and did a great job. He went above and beyond. The second guy was keeping the insects out. He was OK too. He was very accommodating to us. We have a monthly service agreement with them. I've been with the company since January. I would recommend the company to family and friends. I would probably rate them as an A-.”

Review by
09/29/2015

“Whatever I needed, I got. They removed some possums from an attic. I have not had any issues yet with pests since they were at my house. I would recommend the company to family and friends. I would grade them as an A.”

Review by
09/29/2015

“He was just very nice and took care of our issues. He took care of insects and stuff.”

Review by
04/02/2015

“I use True Tech for my pest control. They sealed off all the entrances to the attic and they put out some big traps for the rats and mice and they come out every month. They're expensive but the alternative is worse having rats around. Over where I am, they used to never be a problem. They're a huge problem now. Maybe they're coming over from the landfill or something. I'd give them a B actually. I'm still having some issues with mice getting into the attic.”

Review by
05/13/2014

“They did this back in January or in February. They were a little bit expensive. They had to rid myself of some critters up in my attic. It was rats and squirrels. They've been back a couple of times, and they say they haven't seen any more pests. I'm going to have them come back again in probably another week or so, because I have been hearing something up there. They were fine. They were expensive. If price was removed, I would give them an A.”

Review by
05/13/2014

“I had a specific pest and they accomplished that task of catching 2 raccoons. The reason I chose them over a different company is because they were referred by a friend. I would recommend this company for this to others. The customer service wasn’t outstanding but it was good. I'd give them a B because I was probably looking for 14 days of customer service out of the 14-day trapping period and I got 13. However, the one day was the day that we caught the raccoons.”

Review by
05/13/2014

“One thing I like about them is that they provide a lot of different services that most pest control people do not. I think the guy that comes out here is very knowledgeable. Actually, what they did and the way I originally got in touch with them is I thought I had some rats in my attic and so they came out and they set out traps. They never did trap anything and then they closed off all of the holes they saw where rats had gotten in there before. They did that and then I had some moles and they're taking care of the moles also. They also spray for insect so they come out and do all three things at one time. I'd give B+ because I don’t think anybody is perfect. Anyway they gave us a form to fill out and asked us if we’d fill it out. Again, I did sort of what I just did then. He asked what was wrong. I told him there was nothing wrong. The way I look at it is if I’m a company and I get these things back saying these guys were perfect, I’m really kind of suspicious of whoever made the report out because I don’t think everybody’s perfect. I think they’ve done a good job, it’s just that I’m sure there’s room for improvement.”

Review by
05/13/2014

“They showed up on time, did what they said they were going to do, and at the quoted price. They did pest control services for the house that I owned in Dallas. Customer service was good. No I did not have to call them. I’d recommend them. I’d probably go with a B. Yea they probably could had done a follow up call to check and see if we were continuing to have difficulties.”

Review by
05/13/2014

“They did work for us. At first it was positive, but not toward the end, that is why we cancelled it. When we first called it was because we were having an infestation of mice all of a sudden. The person who came out was just very thorough. He looked around the house. I plugged up everything that he though might be a source of the infestation. He just did a really good job catching the mice and getting rid of them. As far as years it worked well. Then they just refused to help us with the wasp situation in the backyard. They wanted to charge more. We just said, ‘No, I don't think so.’ Because what we were paying every month was quite a bit of money. It was monthly payments. Well if the company has gone down, I wouldn't give it neutral. I would give them negative. I would give them a D. Management must have changed for them to do that. They just refused unless we gave them more money.”

Review by
05/13/2014

“They did our pest control. They basically did our flying insect control. They would come and spray outside. That’s pretty much what they did. I had a couple of family members that are allergic to bees and stuff. Our pest control at the time, didn't do anything for flying insects. Somebody told us about them. I would probably give them an A-. I’d give them the minus because sometimes it was confusing with the scheduling. You schedule directly with the tech and sometimes they didn't come. They came when they were scheduled. There was a little lack of communication, but the work was good enough.”

Review by
05/13/2014

“They did work for us for quite a while. I would say I had an overall positive experience, but toward the end of the time they did work for us, it was definitely not a positive experience. They provided us a monthly service for animals, rats, whatever. We had two technicians that worked here that were really excellent. We had two technicians that were not. I had to call I didn't I want back again. I was making calls because I had issues. They were calling the wrong number back, even though I would specifically say ‘don't’. When the technician was here he was on the phone the entire time. There were several things that happened toward the end, where I finally said, ‘That is it.’ We are paying sixty something dollars a month, and I am just not going to do that any longer. And I did have like a supervisor kind of person call me to see what was wrong, and try to fix it. The bottom line on that was, even he called the wrong number. I have a house number, and I have a cell number. I repeatedly told them to call me on my cell. I don't even check my house. Luckily I was in the room, and he was leaving a message, and I picked up my house phone. It was a breakdown of communication for one thing. I didn't feel like I was getting sixty dollars of service a month. Honestly, I had an issue with having rats in my attic. I was driving in my car, and I drove past one their trucks. That is how I found them. I guess I would say C. I'll leave it at a C.”

Review by
05/13/2014

“Our technician is wonderful. The only problem I had was in order to get them to service the home for the one issue I was having, and I understand that issue would take several weeks or months to complete, it was a bit of a scare tactic used in order for me to register with them and you have to subscribe for a monthly service for an entire year that auto renews. That’s kind of intimidating because it is an additional $90 a month plus the flat fee of $1400 that we put down. So even after our problem is resolved we still have to stay with them and then if I don’t cancel in November it will auto renew for another year and there is no getting out of the contract. I would like some adjustment with that system but otherwise my technician was lovely and has been doing a good job. We have an issue with rodents getting into the house through a hole inside the home and so he went ahead and repaired those holes and trapped one mouse. We are going to disinfect the insides of the crawl spaces. As a company as a whole I’m not sure how to rate them. I can only rate it separately. My technician himself is probably a B+ only because he did kind of scare me into doing it, but as a worker and as a human being he’s an A. For the company and their quality, in terms of billing, it’s not very customer service side friendly so I would give that more of a C.”

Review by
05/13/2014

“They have done some work for me in the past. They get rid of my rats. We originally got them for a problem. We thought it was a larger animal in the house. It turned out being a rat problem. We ended up paying a monthly service. We are kind of on retainer with them. We pay them a monthly service; They come out one to two times a month. They set the baits and the trapping stations, and check under our house and in our attic. If we find something, or smell something, like we think one has been caught or trapped, then we can call them. They will be out within twenty-four hours, even on Saturday. They will come find the source of it and get it out. They have cut holes in my walls unfortunately, but they got it out. I'd say B+ or A-. They only issue is, they can't seem to hold onto the techs to long. It is an issue where they do hire, usually, a college graduate or somebody that has some type of biology degree. It is usually just a stepping stone job for them. Once they realize they are crawling under people's houses and doing all this other kinds of stuff, if it actually somebody half-way decent, sometimes they don't stay for more than six months or so. Then they move on and find another job. We have gone through several different techs. Unfortunately, the ones that aren't that good tend to stay. when I say aren't that good, they are always good at their job, but some of the young kids aren't that good with customer service as far as like, calling ahead to set up on appointment time, coming when they say they are going to come, those kinds of things. Calling me ma'am, not putting shoe guards on when they go into your house, so when they come up they don't drag dirt on your floor. There are just some things that they need to learn. They are a little bit young. They need to learn. The Terminix guy calls you by name, shows up when he says he's going to come, and is very polite. he doesn't tend to drag any dirt in the house. The TruTech guy needs to do the same thing.”

Review by
05/13/2014

“Mike is really great. I love him. He’s the only one that I know from the company. He did what he said he was going to do when he said he was going to do it for what he said he was going to do it for so that’s always a big plus. Also, he checks up. They do rat pest control for us. I'd give them A+.”

Review by
05/13/2014

“I used them for rodents, which was a problem I had at one point. I called my regular pest control, and they told me they don’t deal with anything larger than a mouse. They said to call Trutech, and those guys fixed the problem. It was fine. I’d recommend them. I would say they should get an A-.”

Review by
05/13/2014

“I used them several times. He trapped a raccoon the first three weeks. He came back and got six more. So it was good. Traps in the backyard. They didn't find them that time, but I still got charged. I would have liked to have credit to use later. I got them through my pest control company. I would give them a B.”

Review by
05/13/2014

“They did some work for me. After a certain guy left it was great. Then it was neutral. They did pest control and sort of animal removal, but then they didn’t and then we had more problems. The first guy was great, wonderful, fabulous. He left, his name was Joe. After Joe left it was downhill. I would give them a C.”

Review by
05/13/2014

“I just thought they were very informative. They were very responsible. They treated our property with a great deal of care and concern. They were very consistent with their appointment and the things that they said they were going to do, they did. We had some rats in the attic. I would recommend this company to others. I'd give them an A.”

Review by
05/13/2014

“They were just very nice and got the job done. I think the guy’s name was Billy. We were trying to figure out what a smell was and it ended up not being a pest control issue but he put us in the right direction to get it fixed. The reason I chose them over a different company is because it was the company that our regular pest control recommended. I'd give them an A.”

Review by
05/13/2014

“We had rats in our attic, and they were supposed come out and take care of them. I got their number from another company. They must have done some rattraps and captured some animals up there. I haven't had any animals up there lately, so we are all set. It was good customer service.”

Review by
05/13/2014

“They were straightforward. They got done what they needed to get done and they got it done on time. They did some repair against rats and put some rat traps up and all that good stuff. The reason I chose them over a different company is because of their pricing. I'd give them an A.”

Review by
05/13/2014

“Trutech was great to deal with. We had some rats up in our attic, and they put cameras in and put all the traps down, and they got rid of those guys. It seemed like the people that did the work were real sharp, and they did a good job. Everything was great. They get an A+ from us.”

Review by
05/13/2014

“They do just pest control. It is just outside. It is once a month. They have worked on the inside of my house when I had rodents in the attic, but right now that isn't a problem. A friend of mine had used them and gave me a referral to them. I'd say it was fine. I'd give them like a B.”

Review by
05/13/2014

“We had some mice or something up in the attic, and Trutech came out, killed them, and sealed it all up. I haven't had any problems since. They were quick and courteous, and they did a good job. My wife found them through a recommendation from a friend or a neighbor. I'd give them an A.”

Review by
05/13/2014

“I liked the dependability and how they were on time. They explained everything about the whole process. They did pest control for rats. There were no issues with the work after they were done. I would recommend this company to others. I'd give them an A.”

Review by
05/13/2014

“I had some sort of pest that they took care of about five years ago. It was a specialty kind of job. I would give them whatever the highest rating is—they get an A.”

Review by
05/13/2014

“They did pest control. They always came on time, and they had good customer service. I heard about them through word of mouth, and I am happy with them. They deserve an A.”

Review by
05/13/2014

“They do good work. They are a pest control company. Nothing really stood out. We haven't had any problems. I would give them good, a B.”

Review by
05/13/2014

“It was pest control for a rental property. They did all their work on time, and they did a good job. They always let me know when they were going out, which I appreciated. I used them for three years. I would give them an A.”

Review by
05/13/2014

“They do our monthly pest control. They spray around the house, and they do a good job. He is on time. My husband found them somehow, and we started using them several years ago. I would say Trutech gets an A grade.”

Review by
05/13/2014

“We’ve used Trutech for a long time. They sprayed around the house, and they were able to check out all of the pests around the area. They did their job, and we were very pleased. They earned an A+.”

Review by
05/13/2014

“We had some catch-and-release pest control done by Trutech, and we were pleased with everything. They came out quickly and acted very humanely and professionally. They deserve an A.”

Review by
05/13/2014

“They take care of our pest control each month. I assume he sprays around the house and uses chemicals. I don't have any pests, so I guess it's working. I would rate them as an A+.”

Review by
05/13/2014

“The guy knew what he was doing and was very experienced and we were well pleased with them. We had squirrels and rats in the attic and the guy that came out removed a rat. I'd give them A+.”

Review by
05/13/2014

“Trutech did pest control a long time ago; I think they did bee removal. They should get an A rating.”

Review by
02/04/2014

“They worked for me yesterday. They provide pest removal, squirrel removal. I give them an A.”

Review by
02/04/2014

“They were prompt and did a good job. We called our...the pest control we had used to take care of the problem. They said they didn't handle it and gave us the number to True Pest...true tech. It was within the last year. They took care of bees in the house. Nothing comes to mind. I give them an A.”

Review by
07/05/2013

“I have not been around when they've been here, but my mother has given rave reviews, so if I ever need pest control, Trutech would probably be the company I would call. They've done a lot outside and inside—squirrels in the attic, bugs, everything. I’d give them A+.”

Review by
07/03/2013

“I like Trutech. They’re great people. We regularly need pest control because we live near a creek, and there are a lot of wild animals here. They set out traps for rats and mice in our pool area and our side yard. They’re really great guys. I wouldn’t trade them for another pest control company.”

Review by
07/02/2013

“We had a negative experience with TruTech, but then they came out and they forced out the problem, so that made it a positive experience. It was a problem we had with a rat in our garden. We've used them on a regular basis for about six or seven months. I would give this company a B.”

Review by
07/02/2013

“Trutech did animal control at my house in May. I had a rat crawl into the fan of my outdoor air conditioning unit, and it cut him up into little pieces. The guy from Trutech came, got every piece out, sterilized it, and cleaned it out. I was very happy. I thought he did a great job—the quality of the work was great. I would rate them an A+ with no complaints. I would recommend them.”

Review by
07/02/2013

“Trutech did pest control for me in the past. The work was done well, and the workers were aware of children and pets. I would give them an A. They did a good job.”

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