Certified Termite & Pest Control
4th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Certified Termite & Pest Control has received 4.6 out of 5 stars based on 207 customer surveys.
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4th year as a Best Pick Call
"Certified Termite & Pest Control is a family-owned-and-operated company that has provided superior pest control service in Texas for over 40 years. Our mission statement is 'to create long-term relationships through superior customer service.' Our goal is to exceed expectations by hiring and training the best employees in our industry."

Scott Young | President
Company Information
Services Offered
Certified Termite & Pest Control provides a full range of pest and termite services, including control of pests, termites, rodents, and wildlife as well as preventative and response measures for termites, carpenter ants, and other wood-destroying insects. The company also offers wildlife elimination and exclusion and eco-friendly pest solutions.
Company History
Certified was founded as a small family business in 1974 and has since grown into a statewide company with offices throughout Texas.
Distinctions
Certified Termite & Pest Control is a member of the National Pest Management Association and the Texas Pest Control Association.
Employee Information
All employees must meet the company's professional qualifications, and all technicians undergo background checks and drug testing.
Licenses
TPCL# 567066
Areas Served
Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

Compiled Score:

Certified Termite & Pest Control has received 4.6 out of 5 stars based on 207 customer surveys.
5
153
4
33
3
11
2
10
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/06/2018

“I liked that the folks that do the actual work, they're nice. They did general pest control, and some rats that were in our attic—they took care of it. I would grade the overall experience with an A; the quality of their work is fine. The frustration exists about the way they do billing. So, my frustration came out of being auto-enrolled in payment and being charged for services I didn't agree to. Customer service—the actual customer service is good. This is where the distinction comes in. As soon as I brought it to their attention, they fixed it—but I was extremely frustrated to see that I was auto-enrolled in a service I hadn't agreed to. $400 showed up one month, and I was like, 'What?' Once I told them, they were very great about fixing it; it's just that I even had to go through the hassle of saying, 'Hey you guys, this isn't a recurring charge.'”

Review by
02/06/2018

“I had a second person that came out who was fantastic. The first guy that came out, the first two times, he was just too bad doing things around my home. They are like, 'We take down cobwebs.' He goes over a list of things, and I don't feel like everything he said was done, was. Then I come to find out—I asked him to spray inside the home both times, and he said 'No, we only set traps.' When the third lady came, she was like, 'Oh no, we definitely spray inside your house.' So, she wanted to. So, I felt I missed the opportunity the first two times of having that done with him, because he said he couldn't. So, I just felt like, (a) he didn't want to, or (b) he lacked the knowledge. They did general bug control. I would grade the overall experience with a B. As to cleanliness—there's metal over my front porch.”

Review by
02/06/2018

“I liked that they were punctual and courteous. They did pest control for me. I would grade the overall experience with an A. Quality of work—they did what they were supposed to, but they had to come back a couple of times because I was having more issues with the type of ant—but I don't know about what they dispensed on there. They just go with that spray thing, and they sprayed, so I really can't tell the quality of what they put in there. They did have to go back because I was getting recurring issues on there, but I don't know if it was because of them, or because of the problems I had. Recommendation—it's a little expensive.”

Review by
02/06/2018

“Most of the times they come out when I'm at work. They send me an email that says they will come out and service the outside of my house, usually when I'm at work. I really didn't have a significant encounter with them. I would grade the overall experience with a B. I really don't know how they can improve their services in the future. If I have a special problem or something, they usually come out. Recommendation—I hardly have any encounters with them. If I see ants or something, they will come out and treat the area that I'm talking about. Certified Termite & Pest Control does real good follow-up.”

Review by
02/06/2018

“We stopped using them a while back for a couple of reasons. They were supposed to be keeping bugs out, and they weren't. Then they changed serviceman—the guy that was working for us had done a really good job, but I never really even saw them as a follow-up. We were paying exorbitant amounts monthly, and I'm not even sure anybody showed u—but we started getting bugs back again, and I'm taking care of it myself. I would grade the overall experience with a C.”

Review by
02/06/2018

“I liked that they would come—you don't have to be home when they come—they always send an email, or have some kind of invoice online with notes that the technician takes. So, it's easy to keep in touch with them and know what they're doing, even if you can't be home. Certified Termite did pest control for me. I would grade the overall experience with an A+.”

Review by
02/06/2018

“It was fine. Certified Termite & Pest Control did bug spraying for me. I liked that they were very courteous, and they were there when they needed to be there. I would grade the overall experience with a B. Expertise—far as I know, fine; I haven't had any bugs in the house. I don't know what they can do to improve their services in the future.”

Review by
02/06/2018

“Nothing in particular that I like about the company, but they do a pretty good job when they come out. They did general pest control, and I had them treat for bedbugs one time. I would grade the overall experience with an A. As to quality of work—sometimes he comes out, and he doesn't do the inside.”

Review by
02/06/2018

“It was neutral because a couple of times, Certified Termite & Pest Control said that they went, and I didn't see any movement around my house that showed that they went. So, that was one of the things. They did general pest control. I would grade the overall experience with a B.”

Review by
02/06/2018

“I liked that Certified Termite & Pest Control was prompt and on time. They explained what they were doing, and they were very efficient. They did general pest work. Their work was excellent, with no issues, and I would recommend them.”

Review by
02/06/2018

“It was neutral, because I had to double-check the completion of their work—which is something that I should not have to do. They did both pest control and termite control for me. I would grade the overall experience with a B.”

Review by
02/06/2018

“I liked that Certified Termite & Pest Control interacted with me, and they did what they said they were going to do. They did both general pest and termite control. I would grade the overall experience with an A.”

Review by
02/06/2018

“We have a contract with them. We've used them long enough. We have a pretty good relationship with some of the people there. They did general pest control for me. I would grade the overall experience with a B.”

Review by
02/06/2018

“That's always my pest company. I liked that they were very trusting, that's one thing I admired. They did both general pest and termite control for me. I would grade the overall experience with an A+.”

Review by
02/06/2018

“I liked that the techs that came out did a good job of explaining what they were doing, and why they were doing it. They did termite control for me. I would grade the overall experience with an A.”

Review by
02/06/2018

“I liked that when I call or have a concern, they are always willing to come out and address it and fix it. They did general pest control for us. I would grade the overall experience with an A+.”

Review by
02/06/2018

“My experience with them was very positive. There were some issues when I first started, but those have been totally resolved. I'd be very likely to recommend them to a friend.”

Review by
02/06/2018

“I liked that they did what they were supposed to do. They did just what I told them to do. They did termite control for me. I would grade the overall experience with an A+.”

Review by
02/06/2018

“I liked that they were easy to work with. Certified Termite & Pest Control did general pest control for me. I would grade the overall experience with an A+.”

Review by
02/06/2018

“It was fine. I liked that they were always very reliable. They did general pest work for me. I would grade the overall experience with an A+.”

Review by
02/06/2018

“I liked that they are always here on time. They did general pest work. I would grade the overall experience with an A.”

Review by
02/06/2018

“It's fine—that kind of neutral. They did general pest control. I would grade the overall experience with an A+.”

Review by
10/10/2016

“They did pest control primarily for rodents. They were very friendly and seemed to be very thorough. I'd give them an A+ overall.  ”

Review by
10/10/2016

“They do regular, every-few-months pest control work for us. They get the job done. I'd give them an A.”

Review by
10/10/2016

“We're selling our house and they were part of the process. They're professional. I'd give them an A.”

Review by
10/10/2016

“I have no complaints; their work is excellent. I'm very likely to recommend them for pest control.”

Review by
10/10/2016

“They were good. They come out quarterly and treat my yard, the inside of my house, and my attic.”

Review by
10/10/2016

“It was excellent with no complaints, and I'm likely to recommend them for pest control.”

Review by
10/10/2016

“Everything's great. We have no pest issues so we're very happy. I'd give them an A.”

Review by
10/10/2016

“They come on a quarterly basis and spray for insects. I'd give them an A grade.”

Review by
10/10/2016

“They did termites for me. I'd give them an A.”

Review by
10/10/2016

“They were doing house pest control for me.”

Review by
10/10/2016

“Their work is excellent, no complaints.”

Review by
10/10/2016

“They're great.”

Review by
10/10/2016

“I had someone come out to check the termites. They did termites for me. They were very courteous and very informational. They gave me a lot of information. I'd give them an A.”

Review by
10/10/2016

“They're doing quarterly preventative stuff. They're pretty thorough. They're usually right on time. Rarely are they late. I'd give them an A.”

Review by
10/10/2016

“I have an ongoing relationship with them. They do rodent exclusion for me. They're fine. They come in and do the job. I'd give them an A.”

Review by
10/10/2016

“They do outside and inside pest control for me. I'm usually not home when they come. They show up when they say they will. They get an A.”

Review by
10/10/2016

“They were doing termite control for me. They're always very prompt. I've been using them for 12 years and never had a problem with them. I'll give them an A+.  ”

Review by
10/10/2016

“They did quarterly pest control and termites. I liked the ease of getting them to come out. They're very easy to work with. I'll give them an A. I'd recommend them in a heartbeat. They're great.  ”

Review by
10/10/2016

“We use them exclusively for our house. Across the board, they do excellent work, and I’ve never had a complaint. They get an A grade. I'm 1 percent likely to recommend them for pest control service.  ”

Review by
10/10/2016

“They did all the external of the house and rodent control. They have a high degree of professionalism, and they've always done what they've said they're going to do. The price is reasonable. I'd give them an A+.”

Review by
10/10/2016

“They were doing inside and outside spraying to prevent termites and cockroaches. They're very friendly, professional, and efficient. I appreciated it. He was on time. That was nice too. I'd give them an A overall.”

Review by
10/10/2016

“I do have to call them back. Otherwise, everything was OK, but I still saw ants a day after treatment. I don't know if what was sprayed was good. I didn't see that much effect. Overall experience was good. I'd give them a B.”

Review by
10/10/2016

“They do rodent pest control for me. I love that they're very responsive, and take care of what we need. I've always had a great experience with them, and I've had multiple exterminators, so I really prefer them. They're A+.  ”

Review by
10/10/2016

“They did pest control for termites for me. They're nice. I even know the name of the person who crawls under the house. Their work is excellent, and I have no complaints across the board. I’m likely to recommend them.”

Review by
10/10/2016

“We still have a lot of pests outside. I don't know how well they do. It was mostly spider pest control outside and around the house. A bunch of lizards and those kinds of things out there, and they haven't been able to remedy those. I'll give them a B or B-.”

Review by
10/10/2016

“They did rodent control and monitoring. They did rodent expulsion, monthly prevention, and then mosquito control. They're always there when they say they're going to be there, very prompt and professional. I really liked them. I'd give them an A+.”

Review by
10/10/2016

“They do all of our pest control. I’m on an annual, year-round service. I like that their dog friendly and how easy it is. We pay up front for a year, and they come out four times. If we need something, they'll come out again. So far they've been one of the easiest vendors we've worked with as homeowners. They earned an A.”

Review by
10/10/2016

“We still have bugs and stuff. They need to come back and fix it. We still have bugs and they said they would take care of it and it's still there. It just didn't—they advertised it would take care of it and it didn't. That's the only reason we got it. I'd give them a C-. They got to call me back. I was going to call them anyway. They just have to do the job. I have no complaints on punctuality. They just need to get it working or I'll cancel. The work wasn't done right.”

Review by
10/10/2016

“It's outside spray only. They do the lawn area, the outside perimeter, and the outside bedding with an air sprayer. It looks like they used two gallons of BIF. I'm on a regular route that comes every so often. It doesn't do anything to mosquitos, but other than that, we haven't noticed any problems with ants or any other bugs. I'd give them an A. They do the service and leave the notice in my door.”

Review by
10/10/2016

“They come others say different stuff. One comes says they're still trying to do this other say OK. One time I think almost the guy came and did all the backyard and I was home and I did not see him spray the backyard. He didn't knock on the door. Not a good experience. They're nice but I don't know—they're not. They just want to do their work and go. I'll give them a C.”

Review by
09/15/2015

“Certified Termite and Pest Control provides service to our home at least twice a year. Spraying the outside and inside of our home and also treating for fire ants. Their services are to include spraying inside and out. They have left a bill before saying they had sprayed outside. I didn't even know they were coming. I don't believe their services are as effective as the company I had prior.”

Review by
09/15/2015

“Had the quarterly service done at my home. Experience was positive but result of the treatment wasn't satisfactory. I tried to work with the tech on the issue and it was treated with the advice to contact them if things don't improve. My question is why can't we resolve the issue at the time when you are there with the most effective treatment? Don't like the trial and calling.”

Review by
09/15/2015

“They provide quarterly pest control and pest prevention work for us, and they've also treated problem areas for ants. Appointment scheduling is easy. I usually schedule via email, which is my preference. They call to confirm that the technician is on the way and ask if it's OK to arrive early. When we needed another treatment for ants, they solved the problem at no charge.”

Review by
09/15/2015

“Company was involved in revisiting to take care of some spider that we saw after the first visit. We had also asked for a quote for the rodent issue we were having. The employee was friendly and did a good job. Only issue that I have is that during discussions about what they are going to do and coverage of our current plan, I got really confused.”

Review by
09/15/2015

“Treated house as part of a quarterly pest management package. I bought the package to give a general pest treatment to house. I was THEN given the 'option' of several upgrades that would cover specific insects, such as fleas, etc. Didn't like that. I am not an insect specialist or a lawyer so I wasn't aware I had bought only the limited package.”

Review by
09/15/2015

“It took three treatments to eliminate pests. The technician who came the first two times did a markedly inferior job than did the third technician. The third technician was spraying in places that should have been sprayed the first time. A technician showed up at my door unannounced about one month after the last repeat treatment. He couldn't say why he was there, and I told him we'd just had a re-treatment done and didn't need it right now. He called the office, got off the phone, and said well I think this is just another treatment to be sure we got everything. Do you want me to go ahead? It's optional. I said I really don't think we need it again. He said well I can just do the outside just in case, since I'm here, and I said ok fine. A week later I got a bill from them. I have emailed and called, and they say this was a scheduled service and I am liable for the bill. I am very dissatisfied with my experience. I was not informed of any schedule, and the technician did not inform me that I was being charged at the time of service.”

Review by
09/15/2015

“They have been coming to my home to spray for pests. They let me know by email when they are coming. Always introduce themselves and ask if I have any problems they need to address. They are great to work with. Friendly, always on time, always ask if any problems they need to resolve, let me know of anything I need to do or look for; a delight to work with.”

Review by
09/15/2015

“Certified has done pest control on several houses for me. I am a Realtor and I have several rental properties where I have used Certified to do pest control treatments. They are always ready to listen to the concerns that I point out. Once they do their treatment, I have the peace of mind that the job was done right.”

Review by
09/15/2015

“Fumigated the outside and inside. Checked traps and replaced the garage ones. Always thorough, professional, and serviceable. They say they will call when they are on the way and always do. Offer advice and inquire how they can provide a better service. Always place shoe covers on prior to entering the residence.”

Review by
09/15/2015

“Did spot treatment for termites. Initially was told that a whole-house treatment costing over $1,500 was the only effective treatment. Found out later through another company that a bait system was a better option after termites were found again after a few months, for which I hold the company responsible.”

Review by
09/15/2015

“Came out to walk through the house and outdoors to find out reasons roaches are getting in. Laid down traps and bait. Took his time and was very thorough. Scheduled a follow-up visit for two weeks from treatment. It was positive because he didn't rush it, asked questions, and took time to treat each area.”

Review by
09/15/2015

“Quarterly pest control treatment. Technician was not professional; a few of the included services had to be requested during the visit vs. done proactively. I already called the office the same day to report my dissatisfaction. I will give them one more opportunity to improve before discontinuing service.”

Review by
09/15/2015

“Household pest control including interior and exterior. Also servicing and repair of mosquito system outdoors. The service people are prompt to respond and always are willing to go the extra mile to make sure the job is done to my expectations. Prompt service and eagerness to please. No negatives at all.”

Review by
09/15/2015

“They provide quarterly service and termite monitoring system for our home. Their service is usually good. I did discover recently that they did not have a record of where they placed our termite bait stations and had failed to monitor one of them for quite some time (approximately a year or more).”

Review by
09/15/2015

“Certified Pest Control treated the inside and outside structures of our home. They treated the areas for spiders, rodents, sod worms, crickets, wasps, and pantry pests. The two representative that provided the services were very professional and explained all services that were being performed.”

Review by
09/15/2015

“Certified Termite & Pest Control performed general pest control (spraying to prevent bugs), set up termite monitoring, and did rodent exclusion work for me. Their work for general pest control was excellent, as well as for termite monitoring. Their rodent exclusion work was not thorough.”

Review by
09/15/2015

“They came to identify a bug that was identified as a termite by another company. As we suspected, it was not a termite at all. They then did an entire sweep of our home and found us to be termite-free. We immediately signed up for their services which were a fraction of the other guy. We could not be more pleased with their honesty and affordable services. Everyone at that company is a pleasure to work with. Positive; honest, affordable, and reliable.”

Review by
09/15/2015

“The team was here to install termite monitoring devices. In that process, they broke the water pipe. From then til now, we still have the water problem at home. The water stops flowing intermittently. I am nervous on what the issue can be, don't know whom to contact. First time ever, the water bill went to over $175, which never happened in this house. I am sure all the water is getting wasted. I will never ever go with this firm. It was negative.”

Review by
09/15/2015

“Certified performed a cleaning of my attic from rodents dropping and sealed the attic completely. They also placed stations outside the house for rodent control, sprayed the house for insects, and performed carpenter ant elimination. The service itself was positive because the people who work for Certified are always listening to the customer and providing solutions for the problem. The people who work for Certified are always nice and polite.”

Review by
09/15/2015

“Certified provided general pest and mosquito services for our house. Certified has great, professional service technicians. The office help is generally good but sometimes seems disconnected from the service department. One improvement (which I've seen just this month) is an automatic email notice when your next service visit is scheduled. This is very helpful, especially because we have pets to secure and are not always available.”

Review by
09/15/2015

“Treating the outdoors for ants. Indoors attic, checking mice traps. The gentlemen coming for pest treatment are always polite and thorough with their work. Sadly the receptionist needs a lot of improvement. This was the first time I got a notice prior to the schedule. I'm never informed about the time, never been asked if the time and date are convenient. I'm just being told to expect someone. I think that's highly unprofessional.”

Review by
09/15/2015

“They have provided service to us for over 8 years. They routinely come out to our home, apply repellent, and check for any structural damage caused by small animals/insects. If I notice any problems I can call them to treat it at no additional charge. Their employees are always professional and courteous. It was positive due to excellent communication, prompt attention, courteous and professional employees.”

Review by
09/15/2015

“They perform routine termite checks for us. They have also been contracted to do specific pest removal. In their routine service checks, they don't communicate well about what has been done. They have treated our house for bugs when they are not contracted for that. They also failed miserably to rid our house of the wasps we had contracted them to remove. They eventually refunded our money for that service.”

Review by
09/15/2015

“I had rats in my attic. They came out and found 12 points of entry around the perimeter of my house and sealed them up. They also put out traps with bait in the attic and around the foundation. They have come out 3 times to check the traps and bait since the initial placement. The technicians who came out were very knowledgeable and took care of the problem with the rats. They also had good tips about how to prevent them from coming back. They did not leave a mess in the house after working. The only thing keeping me from giving an A+ was the price, the treatment was very expensive and I could have gotten the same results for less with another company.”

Review by
09/15/2015

“It was not good. They came and sprayed right before a flood. They had to come back a second time and my dogs and yard are still covered with fleas. I called many times to try to get a third spray, but no one would reply and then they are hassling me to pay a bill for a service that didn't work. I've paid over $1,000 myself to try to alleviate the problem. The lack of listening to my issues was the problem. And pushing for me to buy an extended package was all they cared about. They should have tried to fix the problem.”

Review by
09/15/2015

“Exceptional work! Timely and efficient; very thorough. I had bees in my attics. Certified Termite & Pest came highly recommended. They identified that a different company I had used a few years prior had left a beehive in the attic which resulted in honey running down my wall in the bedroom. These experts took before and after pictures and everything looked fantastic inside and out! Did not see even one bee in the house when they were done. They also came back one week later to inspect the results!”

Review by
09/15/2015

“Had mosquito treatment and an estimate for long-term contract for pest control. The mosquito treatment was fine, but the technician was unprepared to provide an estimate for a long term total pest contract. He did so reluctantly (not his fault), but no one from the company ever followed up with me. They lost out on an opportunity for a much bigger sale just due to laziness or inefficiency. I was ready to buy. I ended up getting the services from a company that knocked on my door a few weeks later.”

Review by
09/15/2015

“They sealed all entry points where squirrels were gaining entrance to our attic. A one-way door was installed at the top of our fireplace and later removed when they confirmed there was no squirrel activity in the attic. They also addressed the rodent problem in our garage with traps and bait stations. They are monitored regularly for activity. The technicians worked as a team with the sales gentleman and performed the work in a thorough manner. Everyone was conscientious and polite.”

Review by
09/15/2015

“For the past 2 years or so, I have only had them spray around the exterior of the house. I confess I have not been outside the house to see exactly what they were doing. We still have occasional little geckos in the house, but I would say positive. They always call to set up a service time a few days hence, come on time, and are polite. They used to give me an invoice, and I would pay with a check. Now they seem to want to do it all on the internet, which I am not so happy with.”

Review by
09/15/2015

“Certified fixed a termite bait station that was improperly installed a few months prior. Our experience with Certified has been NEGATIVE. When our bait stations were installed about 6 months ago, one of the stations was not installed correctly. It took 5 calls to Certified over the course of 4-5 months in order to make this very simple fix actually happen. We had some technicians out to the house that said they didn't have the parts to make the fix and that they would return later in the week to make the fix. The technician never returned. The only reason this was finally fixed months later and 5 phone calls later was because I told Certified I no longer wanted their service because I wasn't getting any service. We are very disappointed with Certified and are unsure what we are paying for each month.”

Review by
09/15/2015

“Tech sprayed inside the house around all baseboards and windows/doors to the exterior, including the garage. He did not have any issue with the house being a 2-story. Once done inside, he sprayed around the complete exterior, even spraying where the garage door would contact the garage floor if it were open. Treated the yard as well for any pests. Spray dried quickly, which was a bonus because we have dogs, and they were unaffected by it. They have a yearly program that features quarterly applications around the house and yard. We use this and are pleased with how they implement it. Email reminders and schedule confirmations. The techs have all been professional and friendly. If there is any pest problem before a scheduled service, they are more than happy to come out early and get it taken care of.”

Review by
09/15/2015

“I spent three months off and on trying to rid the attic of squirrels. They came and patched many entry points that the persistent rodents chewed. The squirrels would be thwarted for a short period of time, and then they would determinedly chew another access. Certified came every time I notified them of another invasion. At the present time (9/11/2015), the squirrels seem to be gone to another place. I have no doubt Certified will come once again if I call them and tell them the squirrels are back. The experience was positive. Certified was persistent in helping me with getting rid of the squirrels. They had to make several trips and were always diligent in looking for the places of access. They always explained what they were doing, and they were always polite, patient, and knowledgeable.”

Review by
09/15/2015

“Certified Termite and Pest provide quarterly service for my home. This includes all outside treatment and if needed they will treat any inside pests. Very positive. Their reps are not like some other companies, where the service time is under 5 minutes. Their reps take their time and provide a full service eliminating any pests found. During the fall season, we always have an ant problem around any source of water. The reps will place the bait on bath counters and in 1 day, the ant problem is solved. During the summer season, we will have several wasps building nests under any overhang area. Again the reps treat them and immediately the wasps are dead. Their treatment stops everything before the pests enter our home.”

Review by
09/15/2015

“Regular pest control inside and out. They show up on time, even call to come earlier. They were great; explained what was going to be done and how, used shoe protection to keep our house clean. That is important to us. They took care of all areas.”

Review by
09/15/2015

“Termite inspection and termite treatment. Response from customer support staff is not consistent. Response from actual pest control personnel is not consistent. Takes a lot of time to reach people inside the company for any type of communication.”

Review by
09/15/2015

“Sprayed to eradicate mosquitoes. Miquel did a fantastic job. Saw major improvement in reduction in mosquitoes, especially when compared to results from previous companies. Was more costly than other companies but worth it when we can afford it.”

Review by
09/15/2015

“Persistent problem with ants. They treated and then had to re-treat, but were able to get the job done. They now treat quarterly, but they will come out if I have any problems. Knowledgeable and efficient. On time and professional.”

Review by
09/15/2015

“Treated interior and exterior of home for bugs, ants, and wasps. It's normally always positive. Starts with very competent techs and each taking extra care in treatment procedures. They also listen to our concerns and/or questions.”

Review by
09/15/2015

“Sprayed the exterior of our home for ants. During the summer they treated for mosquitoes. My experience was mostly positive. The negative part was with the billing. We had some confusion on when bills were paid and invoices were not consistently left when service was performed.”

Review by
09/15/2015

“We had our home treated for termites on the interior and exterior. The billing office made several errors on bills and scheduled follow-up visits for pest control that we didn't elect. We had to call several times to get the initial treatment visit scheduled in the first place.”

Review by
09/15/2015

“We purchased an annual pest control package from Certified. They provide quarterly treatments to our home and yard. They follow up with as many visits as it takes to rectify any remaining problems at no additional charge. They are always friendly, professional, and thorough.”

Review by
09/15/2015

“Treated interior spaces for insects. Treated outside spaces as barrier to home entry. This last technician was very mediocre. He was not interested in treating the home interior; he just wanted to get the outside done and leave. He spent about 5 minutes in the home.”

Review by
09/15/2015

“We have a house that is unoccupied, so we wanted pest control done around the baseboards and inside of all the cabinets. The product that they used is quite effective since we're still finding new dead insects throughout the house, two months later. That's great.”

Review by
09/15/2015

“They did a good job. They sprayed pesticide on every windowsill, under the kitchen sink, and in the bathrooms and put baits under the sink. They put pesticide inside the kitchen cabinets and sprayed in the attic and around the house as well. I am very happy with their service. I called them two more times and did service free of charge.”

Review by
09/15/2015

“Certified Pest Control treated the outside perimeter of the house as well as the interior. The tech was polite and right on time. They were very helpful in a time that would work best for me. They were more than willing to make sure the pests were gone, even coming back if needed.”

Review by
09/15/2015

“Outside insect and rodent treatment. Dusted crawl space. They did a great job listening to my concerns with insecticides, as we have small children. They used organic where I wanted it and were kind to listen well.”

Review by
09/15/2015

“External pest control. The guy who came to do the job seemed disoriented, and he just sprayed something (most likely water) that did not kill any bugs! I monitored the areas he sprayed and I did not see any effect.”

Review by
09/15/2015

“They set the appointment to do just the outside of my home. I must make a request that they do the interior, and I have to remind them to do the mouse feeders or they will not do it. Each tech tries to sell additional work.”

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