Certified Termite & Pest Control
4th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 207 Surveys
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Certified Termite & Pest Control has received 5 out of 5 stars (A-rating) based on 207 customer surveys conducted by Best Pick Reports.
4th year as a Best Pick Call
"Certified Termite & Pest Control is a family-owned-and-operated company that has provided superior pest control service in Texas for over 40 years. Our mission statement is 'to create long-term relationships through superior customer service.' Our goal is to exceed expectations by hiring and training the best employees in our industry."

Scott Young | President
Company Information
Services Offered
Certified Termite & Pest Control provides a full range of pest and termite services, including control of pests, termites, rodents, and wildlife as well as preventative and response measures for termites, carpenter ants, and other wood-destroying insects. The company also offers wildlife elimination and exclusion and eco-friendly pest solutions.
Company History
Certified was founded as a small family business in 1974 and has since grown into a statewide company with offices throughout Texas.
Distinctions
Certified Termite & Pest Control is a member of the National Pest Management Association and the Texas Pest Control Association.
Employee Information
All employees must meet the company's professional qualifications, and all technicians undergo background checks and drug testing.
Licenses
TPCL# 567066
Areas Served
Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I liked that Certified Termite & Pest Control was prompt and on time. They explained what they were doing, and they were very efficient. They did general pest work. Their work was excellent, with no issues, and I would recommend them.”

“I liked that they did what they were supposed to do. They did just what I told them to do. They did termite control for me. I would grade the overall experience with an A+.”

“I liked that they were easy to work with. Certified Termite & Pest Control did general pest control for me. I would grade the overall experience with an A+.”

“I liked that they would come—you don't have to be home when they come—they always send an email, or have some kind of invoice online with notes that the technician takes. So, it's easy to keep in touch with them and know what they're doing, even if you can't be home. Certified Termite did pest control for me. I would grade the overall experience with an A+.”

“I liked that when I call or have a concern, they are always willing to come out and address it and fix it. They did general pest control for us. I would grade the overall experience with an A+.”

“It was fine. I liked that they were always very reliable. They did general pest work for me. I would grade the overall experience with an A+.”

“That's always my pest company. I liked that they were very trusting, that's one thing I admired. They did both general pest and termite control for me. I would grade the overall experience with an A+.”

“My experience with them was very positive. There were some issues when I first started, but those have been totally resolved. I'd be very likely to recommend them to a friend.”

“I liked that Certified Termite & Pest Control interacted with me, and they did what they said they were going to do. They did both general pest and termite control. I would grade the overall experience with an A.”

“I liked that the techs that came out did a good job of explaining what they were doing, and why they were doing it. They did termite control for me. I would grade the overall experience with an A.”

“I liked that they are always here on time. They did general pest work. I would grade the overall experience with an A.”

“Nothing in particular that I like about the company, but they do a pretty good job when they come out. They did general pest control, and I had them treat for bedbugs one time. I would grade the overall experience with an A. As to quality of work—sometimes he comes out, and he doesn't do the inside.”

“Their work is excellent, no complaints.”

“It was excellent with no complaints, and I'm likely to recommend them for pest control.”

“They did pest control for termites for me. They're nice. I even know the name of the person who crawls under the house. Their work is excellent, and I have no complaints across the board. I'm likely to recommend them.”

“I have no complaints; their work is excellent. I'm very likely to recommend them for pest control.”

“They did rodent control and monitoring. They did rodent expulsion, monthly prevention, and then mosquito control. They're always there when they say they're going to be there, very prompt and professional. I really liked them. I'd give them an A+.”

“They were doing inside and outside spraying to prevent termites and cockroaches. They're very friendly, professional, and efficient. I appreciated it. He was on time. That was nice too. I'd give them an A overall.”

“It was OK.”

“It's outside spray only. They do the lawn area, the outside perimeter, and the outside bedding with an air sprayer. It looks like they used two gallons of BIF. I'm on a regular route that comes every so often. It doesn't do anything to mosquitos, but other than that, we haven't noticed any problems with ants or any other bugs. I'd give them an A. They do the service and leave the notice in my door.”

“They come on a quarterly basis and spray for insects. I'd give them an A grade.”

“They do outside and inside pest control for me. I'm usually not home when they come. They show up when they say they will. They get an A.”

“We're selling our house and they were part of the process. They're professional. I'd give them an A.”

“They do all of our pest control. I'm on an annual, year-round service. I like that their dog friendly and how easy it is. We pay up front for a year, and they come out four times. If we need something, they'll come out again. So far they've been one of the easiest vendors we've worked with as homeowners. They earned an A.”

“They were doing house pest control for me.”

“They did termites for me. I'd give them an A.”

“They're great.”

“I have an ongoing relationship with them. They do rodent exclusion for me. They're fine. They come in and do the job. I'd give them an A.”

“They're doing quarterly preventative stuff. They're pretty thorough. They're usually right on time. Rarely are they late. I'd give them an A.”

“I had someone come out to check the termites. They did termites for me. They were very courteous and very informational. They gave me a lot of information. I'd give them an A.”

“Everything's great. We have no pest issues so we're very happy. I'd give them an A.”

“They were good. They come out quarterly and treat my yard, the inside of my house, and my attic.”

“I spent three months off and on trying to rid the attic of squirrels. They came and patched many entry points that the persistent rodents chewed. The squirrels would be thwarted for a short period of time, and then they would determinedly chew another access. Certified came every time I notified them of another invasion. At the present time (9/11/2015), the squirrels seem to be gone to another place. I have no doubt Certified will come once again if I call them and tell them the squirrels are back. The experience was positive. Certified was persistent in helping me with getting rid of the squirrels. They had to make several trips and were always diligent in looking for the places of access. They always explained what they were doing, and they were always polite, patient, and knowledgeable.”

“Certified provided general pest and mosquito services for our house. Certified has great, professional service technicians. The office help is generally good but sometimes seems disconnected from the service department. One improvement (which I've seen just this month) is an automatic email notice when your next service visit is scheduled. This is very helpful, especially because we have pets to secure and are not always available.”

“Certified Termite & Pest Control performed general pest control (spraying to prevent bugs), set up termite monitoring, and did rodent exclusion work for me.”

“A field technician sprayed around the foundation of my house. He also checked and treated inside bathrooms and the washroom. The tech was polite and careful with chemicals and used care with home treatments.”

“Certified performed a cleaning of my attic from rodents dropping and sealed the attic completely. They also placed stations outside the house for rodent control, sprayed the house for insects, and performed carpenter ant elimination. The service itself was positive because the people who work for Certified are always listening to the customer and providing solutions for the problem. The people who work for Certified are always nice and polite.”

“They provide quarterly pest control and pest prevention work for us, and they've also treated problem areas for ants.”

“We have a house that is unoccupied, so we wanted pest control done around the baseboards and inside of all the cabinets. The product that they used is quite effective, since we're still finding new dead insects throughout the house two months later. That's great.”

“We purchased an annual pest control package from Certified. They provide quarterly treatments to our home and yard. They follow up with as many visits as it takes to rectify any remaining problems at no additional charge. They are always friendly, professional, and thorough.”

“An initial complete pest control service was performed.”

“They came out to walk through the house and outdoors to find out the reasons roaches are getting in. They laid down traps and bait. He took his time and was very thorough. We scheduled a follow-up visit for two weeks from the treatment. It was positive because he didn't rush it, asked questions, and took the time to treat each area.”

“For the past two years or so, I have only had them spray around the exterior of the house. I confess I have not been outside the house to see exactly what they were doing. We still have occasional little geckos in the house, but I would say it's positive. They always call to set up a service time a few days hence, come on time, and are polite. They used to give me an invoice, and I would pay with a check. Now they seem to want to do it all on the internet, which I am not so happy with.”

“They do regular services and termite monitoring. The customer service is always good. The service providers are respectful and appear knowledgeable.”

“The company was involved in revisiting to take care of some spiders that we saw after the first visit. We had also asked for a quote for the rodent issue we were having. The employee was friendly and did a good job. The only issue that I have is that during the discussions about what they were going to do and the coverage of our current plan, I got really confused.”

“Certified came out to the home for an initial inspection and performed work as needed. The technician was very thorough in his investigation and explained things to us as he went.”

“They have provided our pest control for the past 13 years. Their service was very positive. They would treat the outside and the inside on scheduled visits, and if there was ever an issue, they would come out again.”

“Certified Termite & Pest Control provides quarterly service for my home. This includes all outside treatment, and if needed, they will treat any inside pests. It's very positive. Their reps are not like some other companies', where the service time is under five minutes. Their reps take their time and provide a full service, eliminating any pests found. During the fall season, we always have an ant problem around any source of water. The reps will place the bait on bath counters, and in one day, the ant problem is solved. During the summer season, we will have several wasps building nests under any overhanging area. Again, the reps treat them, and immediately, the wasps are dead. Their treatment stops everything before the pests enter our home.”

“They conducted internal and external pest control in the house.”

“They did rodent and pest control on the perimeter of my home.”

“They fumigated the outside and the inside. They checked traps and replaced the garage ones. They are always thorough, professional, and serviceable. They say they will call when they are on the way and always do. They offer advice and inquire how they can provide a better service. They always place shoe covers on prior to entering the residence.”

“They did both inside and outside treatment. The service technician was professional and courteous.”

“Certified does mosquito and bug service for me.”

“They sealed all entry points where squirrels were gaining entrance to our attic. A one-way door was installed at the top of our fireplace and later removed when they confirmed there was no squirrel activity in the attic. They also addressed the rodent problem in our garage with traps and bait stations. They are monitored regularly for activity. The technicians worked as a team with the sales gentleman and performed the work in a thorough manner. Everyone was conscientious and polite.”

“They treated for ants. They called ahead to say when they were coming.”

“They did outside insect and rodent treatment and dusted the crawl space. They did a great job listening to my concerns about insecticides, as we have small children. They used organic where I wanted it and were kind to listen well.”

“They have provided service to us for over eight years. They routinely come out to our home, apply repellent, and check for any structural damage caused by small animals or insects. If I notice any problems, I can call them to treat them at no additional charge. Their employees are always professional and courteous. It was positive due to excellent communication, prompt attention, and courteous and professional employees.”

“Certified Termite & Pest Control treated the inside and outside structure of our home. They treated the areas for spiders, rodents, sod webworms, crickets, wasps, and pantry pests. The two representatives that provided the services were very professional and explained all services that were being performed.”

“Certified Termite & Pest Control treated the outside perimeter of the house as well as the interior. The tech was polite and right on time. They were very helpful finding a time that would work best for me. They were more than willing to make sure the pests were gone, even coming back if needed.”

“They have been coming to my home to spray for pests. They let me know by email when they are coming. They always introduce themselves and ask if I have any problems they need to address. They are great to work with. They're friendly and always on time, and they always ask if there are any problems they need to resolve and let me know of anything I need to do or look for. They're a delight to work with.”

“The tech sprayed inside the house around all baseboards and windows and doors to the exterior, including the garage. He did not have any issue with the house being a two-story. Once done inside, he sprayed around the complete exterior—even spraying where the garage door would contact the garage floor if it weren't open. He treated the yard as well for any pests. The spray dried quickly, which was a bonus because we have dogs, and they were unaffected by it. They have a yearly program that features quarterly applications around the house and yard. We use this and are pleased with how they implement it. They email reminders and schedule confirmations. The techs have all been professional and friendly. If there is any pest problem before a scheduled service, they are more than happy to come out early and get it taken care of.”

“Certified has done pest control on several houses for me. I am a real estate agent, and I have several rental properties where I have used Certified to do pest control treatments. They are always ready to listen to the concerns that I point out. Once they've treated, I have the peace of mind that the job was done right.”

“They were clean and timely, and they did a good job. I'd hire them again. A great person came to the house. I felt comfortable with him there.”

“The service is awesome.”

“They do exceptional work. They're timely, efficient, and very thorough. I had bees in my attic. Certified Termite & Pest Control came highly recommended. They identified that a different company I had used a few years prior had left a bee hive in the attic, which resulted in honey running down my wall in the bedroom. These experts took before and after pictures, and everything looked fantastic inside and out. I did not see even one bee in the house when they were done. The also came back one week later to inspect the results.”

“They did quarterly pest control with outside and inside spraying.”

“They did pest control and termite prevention. The customer service was excellent.”

“They did pest control inside and outside the house as well as termite inspection and prevention.”

“They perform routine termite checks for us. They have also been contracted to do specific pest removal.”

“They sprayed for mosquito control on our property. So far, I don't have any mosquito bites.”

“They do an outside spray treatment. I like how they clear away spiderwebs when they are spraying around the house.”

“Had mosquito treatment and an estimate for long term contract for pest control.”

“Certified Termite & Pest Control provides quarterly service for my home. Their reps take their time and provide a full service, eliminating any pests found. Their treatment stops everything before the pests enter our home.”

“I give them an A+ for their excellent work.”

“The guy from Certified was really thorough and really friendly. One day, they did the outside, and then he had to come back to do the inside because I wasn't home—that was helpful. I would give Certified an A+ grade.”

“They were fine. I would give them an A+ grade.”

“I had a pest inspection, and they came out. I would give them an A+—I had no complaints whatsoever.”

“I liked everything about them. There are no insects inside the home. They do both inside and outside pest control—they come inside only when I need them to. They get an A+ rating.”

“I had them come out for my friend, and I was there. Certified was very informative. They sprayed for ants both inside and outside of the home. I chose them because of a referral. They're A+.”

“They spray to keep the bugs out of the house. They only spray the outside so the bugs don't come inside, and we don't have to worry about pesticides or any other issues on the outside. The guy comes to the house if I'm home, and he'll let me know he's there. If I'm not home, he just does the work and leaves the bill on the door. It's very painless for me. If I'm home, they'll ask if I have anything else that needs to be looked at, and if there's anything, they'll address it at that point in time. They bought the company I was doing business with, which is why I chose them. They deserve an A+ grade.”

“They did inside and outside pest control months ago. They showed up when they were supposed to and did the job. I would say they're an A+ company.”

“The people who came over have been very professional, and so far, I have not found any bugs or anything. The one time that I found something, they corrected it. They came here, sprayed organic chemicals inside, and treated the areas that needed to be treated for the bugs, like the perimeter areas and things like that. Right now, my situation seems to be OK. I initially had another company that never actually serviced me; they took a long time to actually come, so I cancelled that service, and that's how I chose Certified Termite & Pest Control. They're an A+ grade.”

“The technician took the time to do everything right, and he made sure that he took care of everything I was looking for. He treated around the entire house and took care of all that kind of stuff. Certified Termite & Pest get an A+ rating from me. Their work was very solid. He took care of everything I needed and any problem I had.”

“They do termite detection and prevention, and I like their timeliness. My daughter recommended them to me. They deserve an A grade.”

“We're a commercial business, and they did work for my company. They get an A.”

“I wasn't even home when they did their work, but I'm assuming he sprayed where he was supposed to, because everything seems fine. It was a regular scheduled appointment—not an issue where they were coming out specially to help me. This is the first time I've used them, and I would give them an A grade because I haven't seen anything since they were here.”

“I thought the whole thing was great. They came out when they said they were going to come out, they treated my yard, and they did a good job. I would give an A.”

“Certified did work for me a long time ago. Their work was fine, and they were timely. I'd give them an A.”

“They treated the outside, and I haven't seen any bugs in the house. I'd say they're an A.”

“They spray for bugs both inside and out. Their work is fine—there are no more bugs. I wasn't here when they first came out; they came when my wife was here, so I didn't get to directly interact with the customer service tech. They're an A-grade company.”

“I'd give Certified Termite & Pest Control an A.”

“I've been using Certified for almost ten years, and I've never had any problems. I would give them an A-.”

“They showed up on time, they set up our schedule, and things were thorough. I wasn't there the day they came through, and I haven't been there to really check out their type of work and stuff, but they sent me a list of some of the stuff they did. My wife was there, and she has reported on what was going on, so I knew they were coming and I know that they were thorough. I would grade them an A-.”

“Certified Termite & Pest has been our termite and pest control company for several years, and we're very, very happy with them. We had problems with critters up in the attic, and they came back and made sure everything was clean and repaired. He was very thorough—he came back several times to check on things. I'd definitely give them an A+.”

“The guy from Certified did a wonderful job. He sprayed inside and outside for pests. They were friendly and easy to work with, and making the appointment was easy. If you see one little critter, they'll come back out. They've earned an A.”

“Certified Termite & Pest Control is amazing. They have the best customer service around. I'd give them an A+.”

“They work with a smile, and they've been very good—A+.”

“Certified came and did what they were supposed to do. I would give them an A+ for excellent.”

“We do our quarterly pest treatment with Certified Termite & Pest. We've used them for a long time. I would give them an A+ for excellent.”

“I had Certified Termite & Pest Control do a one-time pest control treatment. The guy who came was very professional, and I'm happy with him and the service. He did the outside and inside of the house. I would use them again—I wouldn't want to use another company in the future. I'd say they're excellent—A+.”