Pointe Pest Control
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Pointe Pest Control has received 4.8 out of 5 stars based on 138 customer surveys.
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20
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5th year as a Best Pick Call
"We're committed to providing safe and environmentally conscious options to tackle even the toughest pest problems. Our methods are effective against everything from year-round intruders to seasonal pests, and our follow-up guarantees that pest problems remain solved. We're proud to offer this level of service."

Jared Borg & Kyle Woodbury | Co-owners
Company Information
Services Offered
Pointe Pest Control's residential pest management service features full inspections, interior treatments, and exterior work, including removal of spiderwebs and wasp nests on first- and second-story eaves. In addition to treating for a wide variety of insects and arachnids, the company eliminates rodents and makes exclusion repairs to prevent reentry. Pointe Pest Control specializes in eliminating bedbugs and mosquitoes as well as discouraging mosquito breeding.
Company History
The family-owned-and-operated company was founded in 2006.
Additional Information
Pointe Pest Control follows Integrated Pest Management protocols, combining nonchemical solutions with pesticides. The company offers green products by EcoSMART, including botanical pesticides with minimal environmental toxicity.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
1275 W Roosevelt Road Suite #105
West Chicago, IL 60185
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
8:00 am - 5:00 pm
Sun
Closed
Licenses
#051-022531

Compiled Score:

Pointe Pest Control has received 4.8 out of 5 stars based on 138 customer surveys.
5
116
4
20
3
0
2
1
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1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/01/2018

“They are all professional.”

Review by
07/23/2018

No review comments provided

Review by
07/22/2018

No review comments provided

Review by
07/17/2018

“I was most satisfied because I had carpenter ants and I had many other pest control companies out and they couldn't get rid of them. Pointe Pest control was the only one who could get rid of them.”

Review by
07/17/2018

“The people are really nice. We never have an issue with them.”

Review by
07/17/2018

“I had Pointe Pest Control come out twice, they explained exactly what they needed to do and they did it. It was a very informative and collaborative process.”

Review by
07/15/2018

“the gentleman who provided our service was very polite and professional”

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

“Listen to my needs and make special service calls.”

Review by
07/11/2018

“All the associates that have been here have been outstanding.”

Review by
07/11/2018

“As always, Point Pest Control always meets or exceeds my expectations.”

Review by
07/10/2018

No review comments provided

Review by
07/10/2018

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Review by
07/10/2018

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Review by
07/10/2018

“Took care of my ant problem in one visit”

Review by
07/10/2018

No review comments provided

Review by
07/10/2018

“Every technician that has serviced our account has been courteous and professional!”

Review by
09/01/2017

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09/01/2017

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09/01/2017

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09/01/2017

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09/01/2017

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09/01/2017

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09/01/2017

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Review by
08/28/2017

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08/28/2017

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08/28/2017

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08/28/2017

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08/27/2017

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08/25/2017

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08/25/2017

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08/25/2017

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Review by
08/24/2017

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Review by
08/24/2017

“Service quality and responsiveness has been exceptional.”

Review by
08/24/2017

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08/24/2017

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08/24/2017

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Review by
08/23/2017

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08/23/2017

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08/23/2017

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08/23/2017

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08/23/2017

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08/23/2017

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08/23/2017

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08/23/2017

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08/23/2017

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08/23/2017

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Review by
08/23/2017

“Excellent, responsive company with quality technicians.”

Review by
08/23/2017

“Tom was on time, very professional and definitely knows his stuff!”

Review by
08/23/2017

“Always have a knowledgeable technician.”

Review by
08/23/2017

“Dependable and courteous techs.”

Review by
08/23/2017

No review comments provided

Review by
08/23/2017

“I was using another firm for box elders that came monthly, I still had a lot of box elders. I no longer have a box elder issue.”

Review by
08/23/2017

“Our last treatment went very good and very professional. Our tech did inside and out. Very thorough.”

Review by
10/19/2016

“We still continue to have them out. They were fine. They showed up when they were supposed to show up and did what they were supposed to do. It was fine. I would give them an A, all-around. We still have the mouse problem, so. They were recommended to us from a friend.”

Review by
10/04/2016

“They  did the outdoor perimeter mostly for carpenter bees and ants. We have the quarterly treatments and if you see anything in between, they come out and take care of it promptly. He did with some bees I had in a retaining wall. I would give them an A+.”

Review by
10/04/2016

“The guy was very nice and professional. It's always the same guy, so it's nice that there's not a rotation of people coming through. I would give my experience an A grade.”

Review by
10/04/2016

“They  did routine work, making sure nothing is around. Nothing in particular. They're very nice, friendly, and always helpful. They're an A+ company. They were good.”

Review by
10/04/2016

“They did pest control. I liked their advisory and that they were willing to explain what they were doing. I thought they were very thorough. They deserve an A.”

Review by
10/04/2016

“They did quarterly preventative service. I would give the overall experience an A. We're pleased with them.”

Review by
10/04/2016

“They  did outdoor spray. The perimeter, outside spray around the house. They were prompt, reliable, timely, and we had no issues. I would give them an A+.”

Review by
10/04/2016

“I have moved out of state, so I haven't had them in a couple of years. They did some controlling of ants. I had no complaints and I would recommend them.”

Review by
10/04/2016

“They've been good. I have quarterly maintenance done. Their price is good and they use organic. They don't use harsh chemicals. I would give them an A rating.”

Review by
10/04/2016

“It was excellent with no complaints and I would recommend them.”

Review by
10/04/2016

“They  were excellent. We had lots of ants because we were out on a ravine, and we had all sorts of critters coming in. they were excellent. We had no problems with them whatsoever. They were there when they said they were there and delightful. I would give them an A+ grade. I have nothing wrong to say about them. They were very, very nice. I came home one day when they were there and they were very, very pleasant. They showed me what they were doing. I couldn't pull them down.”

Review by
10/04/2016

“He  took care of a mouse problem in my basement. He was an excellent representative of the company. He could come back here anytime—his name was Daniel. I would give the overall experience an A+. I think he's a real asset to Pointe Pest Control. I would certainly recommend them.”

Review by
10/04/2016

“They do the outside of the house and they're always pleasant when I talk to them. They sweep away the spider webs and put things around to keep bugs from coming in the house. If I have mice in the garage, they put some things out for them. I can't say I've noticed great changes around here. I think I hired them basically because I had mice in the garage. I get spiders everywhere outside, but they can't really do a whole lot about those. They're not supposed to hurt the environment, so that’s one of the reasons why I went with them. I would give them a B-. He goes around and puts his little powder here and there. They call me and say somebody is going to be here on a certain day and they show up. They've been accommodating about doing it in a time frame that I like. They've been very good about coming in the time frame that works for me, which is usually early in the morning. I can't complain about that. He looks dressed for the job. I don't know if I would recommend them because everybody has their own problem. He did a very good job of identifying a bug I found around the house, which was a stinkbug. That was interesting that he knew what those were. I would recommend them depending on what someone has.”

Review by
10/04/2016

“We've been customers for about three years. It's kind of wavered a little bit, depending on who our sales person is. I like that they're good about coming out and servicing as many times as you need them to come. What I don't love, we have a guy that we really loved for the first couple of years. Then they changed all of their territories. So he knew our problem areas and our house, but changed all of those people around. So we aren't able to have the guy that we've always had. That kind of is a bummer. I would give them a B. Their quality of work is fine. Their punctuality has been pretty good. It depends on the person again.”

Review by
10/04/2016

“They did ant pest control. I would give the overall experience a B.”

Review by
10/04/2016

“They were doing pest control and it was negative because it was really expensive. I would give them a B- all day.”

Review by
10/04/2016

“They did pest control inside and outside. We continued to have trouble with the little, tiny bugs. I would use them again. It was good, with a small issue. I would recommend them.”

Review by
10/04/2016

“One time they started to use something chemical and I'm extremely chemically sensitive. They didn't use the thing they had been using. They used natural pest control. I would give them a B. They meant well. Their customer service was OK. They talked me into it.”

Review by
10/04/2016

“It took a while to cancel--to get through. I called and emailed them. I would not recommend them or use them again.”

Review by
12/01/2015

“It was positive.”

Review by
11/19/2015

“I know we hired them. I guess we have no complaints.”

Review by
11/19/2015

“They're fine. They come every few months, and it seems fine. It's hard to know. I haven't had any major problems, so I'm sure it's fine. I’d give them an A.”

Review by
11/19/2015

“They were prompt and always showed up. They do quarterly spraying for bugs. Nothing stands out, and I consider that a positive thing. I give them an A.”

Review by
11/19/2015

“They're fine. I'm not here. They do it. Everything's hunky dory. They just sprayed the outside of the house. I chose them because they offered me a good deal. They worked with the neighborhood, and we got a better deal because of the neighborhood. I'd give them an A.”

Review by
11/19/2015

“I like that they didn't overcharge me. They just inspected and treated for pests. My wife picked them out. I'd give them a B. I think pretty much everybody could do a lot better.”

Review by
11/19/2015

“I just like everything about them. They do extermination for me. They spray inside and outside. They're just very efficient. They were a referral. I would say they're an A.”

Review by
11/19/2015

“They come regularly when I call them to come do a special thing to get rid of something. They schedule an appointment and come out immediately. They do pest control for me. They spray inside and outside. They'd be an A.”

Review by
11/19/2015

“They did great. They were just very polite and, I felt, thorough. It seems to be working. They were just doing quarterly service. I chose them because I was referred to them by my mother-in-law. I'd give them an A.”

Review by
11/19/2015

“Only just use them on a recurring—they come every few months to spray. We don't have bugs, so I guess that's good. They always leave a report at your front door so you know they came. I'd give them an A.”

Review by
11/19/2015

“They did work for me, and they do a pretty decent job. I'm not being overrun by cockroaches. Everything's working. Pointe Pest Control is responsive. They're primarily outside, but they have been inside as well. I would give Pointe an A.”

Review by
11/19/2015

“They're fine. I like that they call. They give you notice. I'm on a regular schedule where they come every couple months, and sometimes I just can't remember when they're going to come, so they give you a two- or three-day notice they're coming. They guarantee it, so if they spray and you see any spiders, you can call them back and they'll respray for free. They're reliable. They come when they say they're going to come. I wasn't even seeking pest control. They came and knocked on our door, and I was like, 'Yeah, actually we do have some spider things.' So they offered me a discount to try it that day. I'd give them an A.”

Review by
11/19/2015

“I would say they call me before coming commonly. They do a good job. Their services are as advertised. Their pricing is competitive. The majority of the time, they simply do an outside spray around the house to prevent insects from coming in, but recently we'd had a mouse problem, so they also set up mouse traps as well. They've done both interior and exterior service. I would say the fact that they give you a call a week in advance and then the day before is very nice in regards to reminding you of what's happening. One of my wife's parents had used them in the past, and they'd referred us. I'd probably give them an A.”

Review by
11/19/2015

“I like that they call with reminders. They leave their phone number so I can call if I want more service. I've had the same guy come every time, and he's nice. They do pest and rodent control, so they spray the interior and exterior of my house for bugs. They stay in touch with the phone calls, so that's nice. He was very nice, and he had noticed some things. I liked the material he showed me, so I went ahead, did a one-time trial, and then did the contract. Sometimes it's just the timing. They're probably going to be here next month, and I don't need the exterior service. I guess I should give them an A.”

Review by
11/19/2015

“The guy was awesome. The gentleman that would come was so friendly. He was very informative. He'd let me know when he was there. He'd go and treat if I had issues inside and that never happened again. He would leave me a note in a bag after and tell me what he did. It was very organized and very good. I would definitely use them again. They did both inside and outside. Initially when I called them, I had ants inside. I think it only took one dose of that and after that, they were doing the outside stuff so I didn't have any issues at all, all season. It was awesome. I would give them an A.”

Review by
11/19/2015

“They really seemed thorough. We haven't had a lot of bug experiences since we started using them. We don't have a lot of pest control going on, so I guess that's a good thing. They were basically just spraying for spiders and silverfish. They call to remind us. They're there when they say they're going to be there. So I think their customer service is really good. I chose them because a neighbor at my old house used them, and then we continued to use them in our new house. I would say they're an A.”

Review by
11/19/2015

“They did pretty good. I like that it's easy to reach them. They're responsive, and they address the issues I have at home. They're pest control people, so they spray my house inside and outside to prevent spiders and all sorts of insects. The other person that they used to send before, Josh, I really liked him more than the people they're sending now. In the past, I really liked that they were sending the same person. So the person knew my house and the history of what my house needs. Lately they've been sending different people. I'll give them an A-.”

Review by
11/19/2015

“They always do a great job. They do what they're expected to do. They spray for bugs, check for rodents, they're always there when they say they're going to be there, and that's all I can expect. It's either monthly or every month that they come out. Their customer service is average. The guy who shows up is super great, seems knowledgeable. I have no problems. I know we at one point had another company, and they weren't doing as good a job so we might want to switch so we went to Pointe and they've been pretty good. I think they're an A company.”

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