Pointe Pest Control
4th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
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Compiled Score:

Pointe Pest Control has received 4.7 out of 5 stars based on 179 customer surveys.
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4th year as a Best Pick Call
"We're committed to providing safe and environmentally conscious options to tackle even the toughest pest problems. Our methods are effective against everything from year-round intruders to seasonal pests, and our follow-up guarantees that pest problems remain solved. We're proud to offer this level of service."

Jared Borg & Kyle Woodbury | Co-owners
Company Information
Services Offered
Pointe Pest Control's residential pest management service features full inspections, interior treatments, and exterior work, including removal of spiderwebs and wasp nests on first- and second-story eaves. In addition to treating for a wide variety of insects and arachnids, the company eliminates rodents and makes exclusion repairs to prevent reentry. Pointe Pest Control specializes in eliminating bedbugs and mosquitoes as well as discouraging mosquito breeding.
Company History
The family-owned-and-operated company was founded in 2006.
Additional Information
Pointe Pest Control follows Integrated Pest Management protocols, combining nonchemical solutions with pesticides. The company offers green products by EcoSMART, including botanical pesticides with minimal environmental toxicity.
Licenses
#051-022531
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

Compiled Score:

Pointe Pest Control has received 4.7 out of 5 stars based on 179 customer surveys.
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09/01/2017

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08/27/2017

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08/24/2017

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08/24/2017

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08/24/2017

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08/24/2017

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Review by
08/24/2017

“Service quality and responsiveness has been exceptional.”

Review by
08/23/2017

“Excellent, responsive company with quality technicians.”

Review by
08/23/2017

“Our last treatment went very good and very professional. Our tech did inside and out. Very thorough.”

Review by
08/23/2017

“I was using another firm for box elders that came monthly, I still had a lot of box elders. I no longer have a box elder issue.”

Review by
08/23/2017

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Review by
08/23/2017

“Tom was on time, very professional and definitely knows his stuff!”

Review by
08/23/2017

“Always have a knowledgeable technician.”

Review by
08/23/2017

“Dependable and courteous techs.”

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08/23/2017

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08/23/2017

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08/23/2017

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08/23/2017

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08/23/2017

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08/23/2017

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08/23/2017

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08/23/2017

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08/23/2017

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Review by
10/19/2016

“We still continue to have them out. They were fine. They showed up when they were supposed to show up and did what they were supposed to do. It was fine. I would give them an A, all-around. We still have the mouse problem, so. They were recommended to us from a friend.”

Review by
10/04/2016

“He  took care of a mouse problem in my basement. He was an excellent representative of the company. He could come back here anytime—his name was Daniel. I would give the overall experience an A+. I think he's a real asset to Pointe Pest Control. I would certainly recommend them.”

Review by
10/04/2016

“They  were excellent. We had lots of ants because we were out on a ravine, and we had all sorts of critters coming in. they were excellent. We had no problems with them whatsoever. They were there when they said they were there and delightful. I would give them an A+ grade. I have nothing wrong to say about them. They were very, very nice. I came home one day when they were there and they were very, very pleasant. They showed me what they were doing. I couldn't pull them down.”

Review by
10/04/2016

“They do the outside of the house and they're always pleasant when I talk to them. They sweep away the spider webs and put things around to keep bugs from coming in the house. If I have mice in the garage, they put some things out for them. I can't say I've noticed great changes around here. I think I hired them basically because I had mice in the garage. I get spiders everywhere outside, but they can't really do a whole lot about those. They're not supposed to hurt the environment, so that’s one of the reasons why I went with them. I would give them a B-. He goes around and puts his little powder here and there. They call me and say somebody is going to be here on a certain day and they show up. They've been accommodating about doing it in a time frame that I like. They've been very good about coming in the time frame that works for me, which is usually early in the morning. I can't complain about that. He looks dressed for the job. I don't know if I would recommend them because everybody has their own problem. He did a very good job of identifying a bug I found around the house, which was a stinkbug. That was interesting that he knew what those were. I would recommend them depending on what someone has.”

Review by
10/04/2016

“We've been customers for about three years. It's kind of wavered a little bit, depending on who our sales person is. I like that they're good about coming out and servicing as many times as you need them to come. What I don't love, we have a guy that we really loved for the first couple of years. Then they changed all of their territories. So he knew our problem areas and our house, but changed all of those people around. So we aren't able to have the guy that we've always had. That kind of is a bummer. I would give them a B. Their quality of work is fine. Their punctuality has been pretty good. It depends on the person again.”

Review by
10/04/2016

“It was excellent with no complaints and I would recommend them.”

Review by
10/04/2016

“They did ant pest control. I would give the overall experience a B.”

Review by
10/04/2016

“It took a while to cancel--to get through. I called and emailed them. I would not recommend them or use them again.”

Review by
10/04/2016

“They've been good. I have quarterly maintenance done. Their price is good and they use organic. They don't use harsh chemicals. I would give them an A rating.”

Review by
10/04/2016

“They were doing pest control and it was negative because it was really expensive. I would give them a B- all day.”

Review by
10/04/2016

“They did quarterly preventative service. I would give the overall experience an A. We're pleased with them.”

Review by
10/04/2016

“One time they started to use something chemical and I'm extremely chemically sensitive. They didn't use the thing they had been using. They used natural pest control. I would give them a B. They meant well. Their customer service was OK. They talked me into it.”

Review by
10/04/2016

“They  did the outdoor perimeter mostly for carpenter bees and ants. We have the quarterly treatments and if you see anything in between, they come out and take care of it promptly. He did with some bees I had in a retaining wall. I would give them an A+.”

Review by
10/04/2016

“They did pest control inside and outside. We continued to have trouble with the little, tiny bugs. I would use them again. It was good, with a small issue. I would recommend them.”

Review by
10/04/2016

“The guy was very nice and professional. It's always the same guy, so it's nice that there's not a rotation of people coming through. I would give my experience an A grade.”

Review by
10/04/2016

“They  did routine work, making sure nothing is around. Nothing in particular. They're very nice, friendly, and always helpful. They're an A+ company. They were good.”

Review by
10/04/2016

“They did pest control. I liked their advisory and that they were willing to explain what they were doing. I thought they were very thorough. They deserve an A.”

Review by
10/04/2016

“They  did outdoor spray. The perimeter, outside spray around the house. They were prompt, reliable, timely, and we had no issues. I would give them an A+.”

Review by
10/04/2016

“I have moved out of state, so I haven't had them in a couple of years. They did some controlling of ants. I had no complaints and I would recommend them.”

Review by
12/01/2015

“It was positive.”

Review by
11/19/2015

“It was positive.”

Review by
11/19/2015

“I'd give them an F-. We had to do everything ourselves.”

Review by
11/19/2015

“I know we hired them. I guess we have no complaints.”

Review by
11/19/2015

“They're fine. They come every few months, and it seems fine. It's hard to know. I haven't had any major problems, so I'm sure it's fine. I’d give them an A.”

Review by
11/19/2015

“They were prompt and always showed up. They do quarterly spraying for bugs. Nothing stands out, and I consider that a positive thing. I give them an A.”

Review by
11/19/2015

“I like that they didn't overcharge me. They just inspected and treated for pests. My wife picked them out. I'd give them a B. I think pretty much everybody could do a lot better.”

Review by
11/19/2015

“I just like everything about them. They do extermination for me. They spray inside and outside. They're just very efficient. They were a referral. I would say they're an A.”

Review by
11/19/2015

“They did work for me, and they do a pretty decent job. I'm not being overrun by cockroaches. Everything's working. Pointe Pest Control is responsive. They're primarily outside, but they have been inside as well. I would give Pointe an A.”

Review by
11/19/2015

“I think it's overpriced, actually. I think it's really easy to use them, but that's definitely the only good thing. It's hard to say if I noticed a difference in the level of pests. I used them after I moved to a new house. I'd just give them a B.”

Review by
11/19/2015

“They come regularly when I call them to come do a special thing to get rid of something. They schedule an appointment and come out immediately. They do pest control for me. They spray inside and outside. They'd be an A.”

Review by
11/19/2015

“They did great. They were just very polite and, I felt, thorough. It seems to be working. They were just doing quarterly service. I chose them because I was referred to them by my mother-in-law. I'd give them an A.”

Review by
11/19/2015

“Only just use them on a recurring—they come every few months to spray. We don't have bugs, so I guess that's good. They always leave a report at your front door so you know they came. I'd give them an A.”

Review by
11/19/2015

“They're fine. I like that they call. They give you notice. I'm on a regular schedule where they come every couple months, and sometimes I just can't remember when they're going to come, so they give you a two- or three-day notice they're coming. They guarantee it, so if they spray and you see any spiders, you can call them back and they'll respray for free. They're reliable. They come when they say they're going to come. I wasn't even seeking pest control. They came and knocked on our door, and I was like, 'Yeah, actually we do have some spider things.' So they offered me a discount to try it that day. I'd give them an A.”

Review by
11/19/2015

“I would say they call me before coming commonly. They do a good job. Their services are as advertised. Their pricing is competitive. The majority of the time, they simply do an outside spray around the house to prevent insects from coming in, but recently we'd had a mouse problem, so they also set up mouse traps as well. They've done both interior and exterior service. I would say the fact that they give you a call a week in advance and then the day before is very nice in regards to reminding you of what's happening. One of my wife's parents had used them in the past, and they'd referred us. I'd probably give them an A.”

Review by
11/19/2015

“I like that they call with reminders. They leave their phone number so I can call if I want more service. I've had the same guy come every time, and he's nice. They do pest and rodent control, so they spray the interior and exterior of my house for bugs. They stay in touch with the phone calls, so that's nice. He was very nice, and he had noticed some things. I liked the material he showed me, so I went ahead, did a one-time trial, and then did the contract. Sometimes it's just the timing. They're probably going to be here next month, and I don't need the exterior service. I guess I should give them an A.”

Review by
11/19/2015

“They did pretty good. I like that it's easy to reach them. They're responsive, and they address the issues I have at home. They're pest control people, so they spray my house inside and outside to prevent spiders and all sorts of insects. The other person that they used to send before, Josh, I really liked him more than the people they're sending now. In the past, I really liked that they were sending the same person. So the person knew my house and the history of what my house needs. Lately they've been sending different people. I'll give them an A-.”

Review by
11/19/2015

“They always do a great job. They do what they're expected to do. They spray for bugs, check for rodents, they're always there when they say they're going to be there, and that's all I can expect. It's either monthly or every month that they come out. Their customer service is average. The guy who shows up is super great, seems knowledgeable. I have no problems. I know we at one point had another company, and they weren't doing as good a job so we might want to switch so we went to Pointe and they've been pretty good. I think they're an A company.”

Review by
11/19/2015

“They do it thorough. They go around the house. They ask me questions—what do I need? They call in advance when they come, so I'm very happy. They spray around the building so I don't get—we have a lot of mice. They lay out the traps for the mice so they don't come back. We liked the guy who came the last time because he also found some cracks in the brick around the building, so he stuffed it with mesh so none of the mice can get in—he stuffed it with metal, but it's a metal mesh that fills in, and mice can't chew on it. I'd give them an A.”

Review by
11/19/2015

“The guy was awesome. The gentleman that would come was so friendly. He was very informative. He'd let me know when he was there. He'd go and treat if I had issues inside and that never happened again. He would leave me a note in a bag after and tell me what he did. It was very organized and very good. I would definitely use them again. They did both inside and outside. Initially when I called them, I had ants inside. I think it only took one dose of that and after that, they were doing the outside stuff so I didn't have any issues at all, all season. It was awesome. I would give them an A.”

Review by
11/19/2015

“They really seemed thorough. We haven't had a lot of bug experiences since we started using them. We don't have a lot of pest control going on, so I guess that's a good thing. They were basically just spraying for spiders and silverfish. They call to remind us. They're there when they say they're going to be there. So I think their customer service is really good. I chose them because a neighbor at my old house used them, and then we continued to use them in our new house. I would say they're an A.”

Review by
11/19/2015

“They're really good. They're really professional. They really get the job done and thorough. They are mainly outside pest control. We don't tend to have pests in the house, although we had mice once so they came and did mice. They do call occasionally to make sure the service is fine. I think they're just really on the ball. They called and set up an appointment, and that's why we chose them. I would give them an A.”

Review by
11/19/2015

“They did do work for us. They did their job, they did it well, and I'm not having any problems so I guess everything is fine. They ended up doing spraying outside and taking care of what they were supposed to do. We've used them for several years. I'd give them a B. There was something they could do better. We'd had ants in the house and they didn't quite clear that up totally.”

Review by
11/19/2015

“They're timely. They're people of their word. They do what they say they're going to do, and we haven't had any bug problems, so they also do top-quality work. They call me when they're going to come, and I work, so they're there when I'm not at home, and they leave me a note, so it's good communication. They were a recommendation from a friend of mine. They're absolutely an A.”

Review by
11/19/2015

“I'm kind of 50/50 on them. I've had them come out multiple times to take care of the same issue. After you call them to come back, it gets taken care of a couple of times. We had a really big ant problem so they were putting stuff on the inside of the house, mostly. They were great on the phone. They came to our house and my husband just set it up with them. I'd give them a B.”

Review by
11/19/2015

“They come when they say they're going to come. They ring the bell. They're efficient. They contact you before they leave so you know they're here and you know they're leaving. They spray the outside, and if I have any issues inside, they'll come in and take care of that. I've been using them for a few years. I'd give them an A. There have been no problems.”

Review by
11/19/2015

“They always warned when they were going to be coming. They showed up. They did their thing. We don't have any issues with rodents and things, so I think they're doing fine. Somebody recommended them to us. They're easy to get a hold of, and they call back. I'd give them an A.”

Review by
11/19/2015

“They did some work. They've been coming punctually and all that, but I think I want to stop it next year. I haven't seen any problems. I don't think we'll need anymore. I think they come once in the winter. I'll give them an A. The very nice man came and asked if I needed whatever.”

Review by
11/19/2015

“They're fine. I'm not here. They do it. Everything's hunky dory. They just sprayed the outside of the house. I chose them because they offered me a good deal. They worked with the neighborhood, and we got a better deal because of the neighborhood. I'd give them an A.”

Review by
11/19/2015

“They're fine. We're very happy with their services. They do outside extermination for us. They just always call ahead to make sure that you know they're coming and I've never any problems with them. I was referred by a neighbor. There are several people that live by me that use them. I'll give them an A+. They're very good.”

Review by
11/19/2015

“We've been using them for years. They're consistent. We've never had a single problem with them. They do insect control for us. They spray both inside and outside the house. My wife normally handles that. They always give you a call ahead of time. They've been consistent since we started using them. I'd give them an A.”

Review by
11/19/2015

“They were punctual, and the person who serviced my house is very accommodating and knowledgeable, willing to change appointments if something comes up or come back. They do routine spraying for me, and they also came out for some beetles that I had on my deck. Somebody recommended them to me. I'll give them an A.”

Review by
11/19/2015

“They did what they said they were going to do. We had an ant problem, and after they did a treatment, we no longer had the ants. The techs were personable. When we asked them to do certain things like spraying certain areas, they were readily compliant. I'd have to give them an A. I have no complaints.”

Review by
11/12/2015

“I've only had one pest control people out here. That was two or three months ago. They did what they said they were going to do. They sent somebody out and he fixed the problem. They got rid of some bees. I probably found them on the Internet. I'd give them an A.”

Review by
11/12/2015

“He was wonderful. I'm real happy, and I never had a recurrence of the problem, so it was good. He came out and he went around the house. I pointed out a couple of issues I knew were there, and then he said he thinks he got it all. He said be watchful over the next couple days, if I even see a couple of wasps or yellowjackets to give him a call and he'll come back out. I didn't. I kept a watch that following week so apparently he got rid of the problem so I was very happy. I'd give them an A.”

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