Pointe Pest Control
4th year as a Best Pick
Best Pick 2018
certified company
Based on 185 Surveys
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Compiled Score: star star star star star
Pointe Pest Control has received 5 out of 5 stars (A-rating) based on 185 customer surveys conducted by Best Pick Reports.
4th year as a Best Pick Call
"We're committed to providing safe and environmentally conscious options to tackle even the toughest pest problems. Our methods are effective against everything from year-round intruders to seasonal pests, and our follow-up guarantees that pest problems remain solved. We're proud to offer this level of service."

Jared Borg & Kyle Woodbury | Co-owners
Company Information
Services Offered
Pointe Pest Control's residential pest management service features full inspections, interior treatments, and exterior work, including removal of spiderwebs and wasp nests on first- and second-story eaves. In addition to treating for a wide variety of insects and arachnids, the company eliminates rodents and makes exclusion repairs to prevent reentry. Pointe Pest Control specializes in eliminating bedbugs and mosquitoes as well as discouraging mosquito breeding.
Company History
The family-owned-and-operated company was founded in 2006.
Additional Information
Pointe Pest Control follows Integrated Pest Management protocols, combining nonchemical solutions with pesticides. The company offers green products by EcoSMART, including botanical pesticides with minimal environmental toxicity.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

“Excellent, responsive company with quality technicians.”

“Service quality and responsiveness has been exceptional.”

“I was using another firm for box elders that came monthly, I still had a lot of box elders. I no longer have a box elder issue.”

“Our last treatment went very good and very professional. Our tech did inside and out. Very thorough.”

“Always have a knowledgeable technician.”

“Dependable and courteous techs.”

“Tom was on time, very professional and definitely knows his stuff!”

“Pointe Pest Control was excellent. We had lots of ants, and we had all sorts of critters coming in. They were there when they said. They were delightful. I would give them an A+. They were very, very nice.”

“He took care of a mouse problem in my basement. He was an excellent representative of the company. I would give the overall experience an A+, and I would certainly recommend them.”

“They did the outdoor perimeter, mostly for carpenter bees and ants. We have quarterly treatments. I would give them an A+.”

“They did pest control. I liked their advice, and they were willing to explain what they were doing. I thought they were very thorough. I would give my overall experience with them an A.”

“They were prompt, reliable, and timely. They're an A+.”

“It was excellent with no complaints and I would recommend them.”

“They did routine work, making sure nothing is around. Nothing in particular. They're very nice, friendly, and always helpful. They're an A+ company. They were good.”

“They did quarterly preventative service. I would give the overall experience an A. We're pleased with them.”

“The guy was very nice and professional. It's always the same guy, so it's nice that there's not a rotation of people coming through. I would give my experience an A grade.”

“I have moved out of state, so I haven't had them in a couple of years. They did some controlling of ants. I had no complaints and I would recommend them.”

“We still continue to have them out. They were fine. They showed up when they were supposed to show up and did what they were supposed to do. It was fine. I would give them an A, all-around. We still have the mouse problem, so. They were recommended to us from a friend.”

“They're fine. They come every few months, and it seems fine. It's hard to know. I haven't had any major problems, so I'm sure it's fine. I'd give them an A.”

“They come when they say they're going to come. They ring the bell. They're efficient. They contact you before they leave so you know they're here and you know they're leaving. They spray the outside, and if I have any issues inside, they'll come in and take care of that. I've been using them for a few years. I'd give them an A. There have been no problems.”

“I like that they call with reminders. They leave their phone number so I can call if I want more service. I've had the same guy come every time, and he's nice. They do pest and rodent control, so they spray the interior and exterior of my house for bugs. They stay in touch with the phone calls, so that's nice. He was very nice, and he had noticed some things. I liked the material he showed me, so I went ahead, did a one-time trial, and then did the contract. Sometimes it's just the timing. They're probably going to be here next month, and I don't need the exterior service. I guess I should give them an A.”

“They come regularly when I call them to come do a special thing to get rid of something. They schedule an appointment and come out immediately. They do pest control for me. They spray inside and outside. They'd be an A.”

“They do it thorough. They go around the house. They ask me questions—what do I need? They call in advance when they come, so I'm very happy. They spray around the building so I don't get—we have a lot of mice. They lay out the traps for the mice so they don't come back. We liked the guy who came the last time because he also found some cracks in the brick around the building, so he stuffed it with mesh so none of the mice can get in—he stuffed it with metal, but it's a metal mesh that fills in, and mice can't chew on it. I'd give them an A.”

“They did some work. They've been coming punctually and all that, but I think I want to stop it next year. I haven't seen any problems. I don't think we'll need anymore. I think they come once in the winter. I'll give them an A. The very nice man came and asked if I needed whatever.”

“They were prompt and always showed up. They do quarterly spraying for bugs. Nothing stands out, and I consider that a positive thing. I give them an A.”

“They did work for me, and they do a pretty decent job. I'm not being overrun by cockroaches. Everything's working. Pointe Pest Control is responsive. They're primarily outside, but they have been inside as well. I would give Pointe an A.”

“They always warned when they were going to be coming. They showed up. They did their thing. We don't have any issues with rodents and things, so I think they're doing fine. Somebody recommended them to us. They're easy to get a hold of, and they call back. I'd give them an A.”

“I just like everything about them. They do extermination for me. They spray inside and outside. They're just very efficient. They were a referral. I would say they're an A.”

“They did what they said they were going to do. We had an ant problem, and after they did a treatment, we no longer had the ants. The techs were personable. When we asked them to do certain things like spraying certain areas, they were readily compliant. I'd have to give them an A. I have no complaints.”

“I know we hired them. I guess we have no complaints.”

“They're fine. I'm not here. They do it. Everything's hunky dory. They just sprayed the outside of the house. I chose them because they offered me a good deal. They worked with the neighborhood, and we got a better deal because of the neighborhood. I'd give them an A.”

“They really seemed thorough. We haven't had a lot of bug experiences since we started using them. We don't have a lot of pest control going on, so I guess that's a good thing. They were basically just spraying for spiders and silverfish. They call to remind us. They're there when they say they're going to be there. So I think their customer service is really good. I chose them because a neighbor at my old house used them, and then we continued to use them in our new house. I would say they're an A.”

“They did great. They were just very polite and, I felt, thorough. It seems to be working. They were just doing quarterly service. I chose them because I was referred to them by my mother-in-law. I'd give them an A.”

“Only just use them on a recurring—they come every few months to spray. We don't have bugs, so I guess that's good. They always leave a report at your front door so you know they came. I'd give them an A.”

“We've been using them for years. They're consistent. We've never had a single problem with them. They do insect control for us. They spray both inside and outside the house. My wife normally handles that. They always give you a call ahead of time. They've been consistent since we started using them. I'd give them an A.”

“They're really good. They're really professional. They really get the job done and thorough. They are mainly outside pest control. We don't tend to have pests in the house, although we had mice once so they came and did mice. They do call occasionally to make sure the service is fine. I think they're just really on the ball. They called and set up an appointment, and that's why we chose them. I would give them an A.”

“They're timely. They're people of their word. They do what they say they're going to do, and we haven't had any bug problems, so they also do top-quality work. They call me when they're going to come, and I work, so they're there when I'm not at home, and they leave me a note, so it's good communication. They were a recommendation from a friend of mine. They're absolutely an A.”

“They were punctual, and the person who serviced my house is very accommodating and knowledgeable, willing to change appointments if something comes up or come back. They do routine spraying for me, and they also came out for some beetles that I had on my deck. Somebody recommended them to me. I'll give them an A.”

“They did pretty good. I like that it's easy to reach them. They're responsive, and they address the issues I have at home. They're pest control people, so they spray my house inside and outside to prevent spiders and all sorts of insects. The other person that they used to send before, Josh, I really liked him more than the people they're sending now. In the past, I really liked that they were sending the same person. So the person knew my house and the history of what my house needs. Lately they've been sending different people. I'll give them an A-.”

“The guy from Pointe Pest Control was awesome. He was so friendly, very informative, and very organized. I would definitely use them again. They treated both inside and outside. When I initially called them, I had ants inside. It only took one dose, and then I didn't have any issues at all for the season. It was awesome. I would give them an A.”

“We're very happy with Pointe Pest Control's services. They do outside extermination for us, and we've never had any problems with them. I'd give them an A+ grade. They're very good.”

“Pointe Pest Control always does a great job. They spray for bugs and check for rodents, and they're always there when they say they're going to be. The guy who shows up is super great, and I have no problems. At one point, we had another company, and they weren't doing as good of a job. They're an A.”

“Pointe Pest Control did spraying, and the guy was very clear and concise. They were an A.”

“They do monthly spraying. It's all exterior work, so I really don't see them much. They're very efficient in calling me. I would give them an A rating.”

“The job is general bug spraying outside of the house. They're on a sort of subscription service. They come and do their work, and they let me know when they're doing it. They're always very polite. They ask if there have been any problems, and they don't push me to do more. They get an A-.”

“They helped us quite a bit with outside pests like bees, carpenter ants, and whatnot. We got some kind of bugs on our plants, and they came to treat them, so we didn't lose everything. My experience was positive, overall. They're pretty good. They're always on time. They're great people, and they're very easy to deal with. I would highly recommend them, and I'd give them an A+.”

“For about three years, they've come out four to five times a year for scheduled service, and I am bug and rodent free. Everything is done outside—if they do it outside, the bugs don't get inside. I think the company is excellent.”

“I use Pointe Pest Control for general pest maintenance. They are extremely knowledgeable, and they do great work.”

“They do pest control sprays for ants and bugs. I've been using their services for about three years, and it's improved, for sure. They're cordial and on time. I like what they're all about, basically. There isn't anything I think they should do better. Pointe Pest Control is an A+ company.”

“It's quarterly pest control, but if I have bees or something, they will come back and spray again. They're great—very professional. It's very, very efficient, and I think it's organic and all that. I would rate them as an A+.”

“I've been using Pointe Pest Control's services for about four years, and there is not anything I'd like to see them change. I liked their response when we had a problem. I'd grade them as an A+.”

“Pointe Pest Control sprays inside and around the house three times a year. It has been a good experience. I would give the company an A rating.”

“I called Pointe for pest control, and I still use them. They come every three months, and they do stuff inside and outside. It's always the same guy. I don't have any issues—they come, they leave the bill, and I pay them. They should get an A grade.”

“Pointe Pest Control does both inside and outside spraying for my home once a year. They're pretty easy to schedule.”

“They usually go outside, but they do both inside and out, and they're great. They always show up on time.”

“Point Pest Control comes out once a month. They're good—I plan on having them do it again.”

“We've been using Pointe Pest Control for pest control for three years, and they have worked out quite well.”

“For the last two years, they have treated our exterior and interior for insects. If I ever have a concern, they always address it, and they answer my questions. They've earned an A—that's why I still use them.”

“They've done pest control for me for a couple years now, and I'm satisfied with their service.”

“Pointe could do inside pest control if we needed them to, but right now, they're treating those little critters that eat up our lawn. They're pretty good.”

“They do indoor and outdoor pest control. I've been using them for about six years, so I'm comfortable with them.”

“I use Pointe Pest Control. They do both inside and outside work if you want, and they do weekends and evenings.”

“They do it either inside or outside, depending on what I want. They came out a month ago to do outside work.”

“I have been using Pointe Pest Control for a couple of years. They do the outside, and they do termite inspection as well.”

“They spray both inside and outside and also do my termite inspections. I've been using the company for a couple of years.”

“Pointe works on the outside of the house. They've been very good. Since they've done it, there are a lot less spiders and everything.”

“I have a contract with Pointe Pest Control. There have been no billing issues. Everything's good with them.”

“I think we use Ponte Pest Control—I have a contract. They are a very good company.”

“They do a quarterly maintenance thing for us, and they do a good job. They're very cooperative and very willing. If you still have a problem, they'll come back.”

“We have Pointe Pest Control, and they do a good job. We're satisfied with their service.”

“We've had them out a couple of times, and they've done a very good job. We like that they use green products because we have a dog and a new baby. They used chrysanthemum oil to get rid of some carpenter bees that we had in the screened-in porch and other things that were safe for us to be around, but also got rid of the insects. We had an overabundance of chipmunks, so they trapped some and moved them out to a greener area. That was good, too.”

“They come four times a year. They've treated outside our house for a number of years, and I have no issues whatsoever—I see no bugs, and that's what I want. The few times we did have issues, they immediately came out and crushed them. They never miss their schedule, and they're always on time. It makes it easier for me. A+.”

“Pointe Pest Control does any kind of extermination service that I need. The technician is always very helpful. He walks me through what he's doing, and he shows up on time. He's very thorough, so I'm very happy with the service. I would give them an A.”

“The technician from Pointe is really good. He's very respectful, and he always lets me know when he's coming. They stick with their appointments, and they're very pleasant to deal with. I've been using them for a year now. Altogether, it's a positive experience. I'd give them an A.”

“Pointe Pest Control is good. We've been using them for a year and a half, and we don't have any pests. They deserve an A.”

“We use Pointe Pest Control, and we really like them. They're an A+ company.”

“The person that actually comes out consistently is very good. They do quarterly spraying. I would grade them an A.”

“They have a simple operation, they do what they say, and they seem very efficient at it. The job was general pest control. I would recommend them. I'd give them an A.”

“It seemed to be working. We haven't had any bug problems. They came as scheduled, on the quarterly basis, and everything was fine. I'd give them an A.”

“I like the gentleman that comes out. He's very thorough, he's always dependable, he's here when he says he's going to be, and he seems to do a very good job. They haven't had to do anything beyond a routine spraying. I have called them to come back for a particular area, but they would come back at no cost. They're responsive to my concerns. I've been using them at least two years, maybe three. I'd probably give them an A.”

“They do a really good job, and I've noticed the difference. It's better quality pest control. They're very good. They take care of primarily bugs for me. If a friend or neighbor asked me about Pointe Pest, I would highly recommend them. They are an A+.”

“They did a great job. Whenever there was a problem, I called, and they were back by the next day, so the service was very good. We haven't had any pests yet because of the snow. But we had bees in the last year and then we had ants—we had them by the front door. The bees were outside on the gazebo. They were very proficient with dealing with them, and if they reoccurred, they came back. We haven't had any issues since, so we're very pleased with them. I would say that the company is an A+. They really have done a great job. To me, it's always been excellent, so I really don't have any complaints.”

“They did do some pest control work for me, and I'm perfectly happy with everything they've done. Overall, it's been positive for me. I never see them, but they come, they care of them, and the bugs are gone. I'd give them a top rating.”

“Everything was satisfactory. I had no problems with any of it. To that end, everything is OK. They have not done anything on an emergency basis. It was routine work. Everything was excellent. I haven't had a problem. The service was good and continues to be good. Everything has been done well. I'm very pleased with everything—I would give them an A+.”

“I like that they use environmentally and humanly safe products. Their customer service is excellent both from the notification of service and from changing the dates of the service. The people that show are really great. I've not had a bad experience with them. They do inside work for seasonal insects and outside work for insects and mouse control. I would give them an A+.”

“I'm very happy with their work. Generally, after the first meeting, everything's been going well. They come, they do the service, and that's pretty good. I'm not sure about the detail on it, but they basically do the external portions, just to make sure no bugs get into the house and all that other stuff. If a friend or neighbor asked me about Pointe Pest, I'd recommend them. They're an A.”