General Environmental Services, Inc.
4th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

General Environmental Services, Inc. has received 4.7 out of 5 stars based on 136 customer surveys.
5
108
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23
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1
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4th year as a Best Pick Call
"General Environmental Services (Team GES) is a family business that prides itself on inspecting properties, identifying pests, and creating programs that will best solve our customers' pest problems. We resolve issues by using environmentally friendly products."

Peter Wonson, Sr. | CEO & Founder
Company Information
Services Offered
General Environmental Services (GES) provides a variety of pest control services for residential and commercial customers, including general home protection plans, inspection and sanitation audits, bed bug treatments, and bait and liquid termite control as well as specialized programs for mosquitoes, ticks, and crawling insects.
Company History
GES was established in 1979.
Distinctions
The company employs two Entomological Society of America (ESA) Associate Certified Entomologists and one Board Certified Entomologist. CEO Peter Wonson is a previous recipient of the New England Pest Management Association (NEPMA) Bartlett W. Eldredge Award, and President Mary Wonson is a previous recipient of the NEPMA Pest Professional of the Year Award. GES is a QualityPro and a GreenPro member of the National Pest Management Association (NPMA) and NEPMA.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
930 Eastern Avenue
Malden, MA 2148
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#2963

Compiled Score:

General Environmental Services, Inc. has received 4.7 out of 5 stars based on 136 customer surveys.
5
108
4
23
3
2
2
2
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/23/2018

“We do not have any rodents on the first floor. We have a cat on the second floor. To my knowledge, there just seems to be a problem on the third floor.”

Review by
08/23/2018

“The guys that came out to do the work were awesome.”

Review by
08/23/2018

“Everything was good.”

Review by
08/23/2018

No review comments provided

Review by
08/23/2018

“We've had two different gentlemen come to the house and they were both really good.”

Review by
08/23/2018

“They are knowledgeable about bugs. They also tell me areas to stay out of for a while after they treat it. I appreciate that information.”

Review by
08/23/2018

“They exceed my expectations be sticking to their calendar.”

Review by
08/14/2018

“I would like to recognize Dan for his exceptional service. He is very professional and a really nice guy.”

Review by
08/14/2018

No review comments provided

Review by
07/31/2018

“They respond very quickly when you have a need for something other than a routine prescheduled visit. If it requires a follow up, they are very good about following up.”

Review by
07/31/2018

“I was satisfied because we had a job and they did it.”

Review by
07/27/2018

“The customer service has been terrific, and I think the work itself has been very good.”

Review by
07/23/2018

“The scheduling was inconsistent. We would have appointments scheduled and no one would show up.”

Review by
07/23/2018

“They are really good. They do what they say they are going to do and they're good at it.”

Review by
07/23/2018

“They did a great job and they met my expectations.”

Review by
07/23/2018

“I would recognize the technician for exceptional service.”

Review by
07/23/2018

“They met my expectations in their kindness.”

Review by
03/23/2018

“General Environmental Services was very good.”

Review by
03/23/2018

“The ratings speak for themselves!”

Review by
03/23/2018

“They were quick and efficient.”

Review by
03/23/2018

“They have been fantastic.”

Review by
03/23/2018

“They were great.”

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

“The gentlemen that had the original business was great. He lived across the street from me. He sold it to General Environmental, but before it was called Precision Pest.”

Review by
03/23/2018

“They were really great. I'm really old, and I just want them to know that they will always be the tennis ball on the bottom of my walker.”

Review by
03/23/2018

“Their schedules are very loose. In the contract, it's not very clear when they are coming.”

Review by
03/23/2018

“I am just not sure when they will be coming out to spray again. I would like to know.”

Review by
03/23/2018

“They are always responsive, and they always follow up and come back.”

Review by
03/23/2018

“I would like the contract, and what is covered in it, sent to me.”

Review by
03/23/2018

“They have been pretty good and their treatment works. The guy that came over here said that he would come back in a month or so to check. I don’t know if he has come back, and if he has, it was not communicated to me.”

Review by
03/23/2018

“I did enjoy working with them, because they were very pleasant, but in the long run, I think it was better for us to just do the work ourselves. I was annoyed that I had to pay and still do the job.”

Review by
03/23/2018

“I thought the guy did a good job. My tenants aren't complaining anymore, so the problem has been taken care of. They are pricey, but I needed someone to do it right away. I am happy with them.”

Review by
03/13/2017

“It was pest control for some kind of teeny, tiny ant. They guaranteed it for three months, and we haven't seen it since. I would say they were all very good, and I would grade them an A+.”

Review by
03/13/2017

“They did general pest control, and I felt very comfortable with them. They were very informative, and they did what they said they would do. We signed an ongoing contract with them. I would grade them an A+.”

Review by
03/13/2017

“They did our pest control. They were courteous, followed up, and didn't use chemicals because they thought I was pregnant. They were great and I would grade them a B+. I remember some scheduling issue when he said he was coming one day and then sent his brother another day, but it wasn't a big deal.”

Review by
03/13/2017

“It was pest control. I followed the worker around the house, and he was very thorough. I asked him how long the product would last. He was a nice guy, the job got done, and we haven't had any problems from anybody. I would grade them an A+. I would definitely recommend them to someone.”

Review by
03/13/2017

“I love those guys. They have done work for me in the past. They sprayed for ants at my house. They have also looked for termites for some of my clients, and they have had a positive experience as well. I refer all my clients to them. I would grade them an A+.”

Review by
03/13/2017

“They did pest control. Basically, they came when they said they were going to come, and they did what they said they were going to do. They have another visit in the Spring. I would grade them a B+. I don't know if it went wrong anywhere just too expensive.”

Review by
03/13/2017

“They did a great job. I asked them what I needed to do to get rid of the pest problem. They came on time, and they did a great job. Everything was clear and gone. They were very nice and very honest. I really liked them very much. I would grade them an A+.”

Review by
03/13/2017

“They were responsive and always booked the work ahead of time. They showed up when they were supposed to and reported the work they did. If I ever had work out of the ordinary and asked them to come in, they would make an additional service call.”

Review by
03/13/2017

“They did some exterminating of yellow jackets. Nothing stood out that I could say, but I would grade them an A. Because the season hasn't come yet, I'm not really going to be able to totally know whether the job was done until the weather gets warmer. Until now, it's been winter, and there are no yellow jackets around here in Massachusetts at this time. It’s one of those things where in another month, if there are yellow jackets, I'm not going to be too happy because it didn't work.”

Review by
03/13/2017

“The timeliness of the service was really important to me. The agents were very friendly, and I am very pleased. However, whatever they are using is not working as well as I thought. I don't have any issue at all. I'm really happy and satisfied with the agents, but I think it's the methodology of the product that they use. I would grade them a B+. Based on their service and professionality, I would definitely use them again.”

Review by
03/13/2017

“It was a good experience. They did cockroach treatment two or three times. It's better now. I called them back, so they followed up, and they did exactly what I told them. They didn't spray the house the first time, but when I called them back they followed up and did exactly what I recommended. I would grade them an A+ for the good experience I had with them. I didn't have any problems. I would recommend them.”

Review by
03/13/2017

“I was selling the house, so I didn’t have any interaction with them. They did an inspection and put the things in there for the termites, even though I didn't have any termites. The new owners insisted there were some termites there, and I wasn't going to argue, so I had them do it. I would grade them a B+; nobody is perfect. I assume they were there on time even though they came when I wasn't there.”

Review by
03/13/2017

“General Environmental Services did pest control. They were recommended, and I've been using them for a while. I would grade them a B. There was some miscommunication in terms when we had scheduled an appointment, and they sent someone out that couldn't actually do the service. I guess there was a miscommunication in the office. When we rescheduled, it was fine.”

Review by
03/13/2017

“They came out right away and they told me they would start the next day and were there that day. They followed up a week later to make sure everything was going right and put out more bait. Everything was above and beyond. He told me other things I could do to address problems, although there was no problem at that time. I would grade them an A.”

Review by
03/13/2017

“We were just scoping out a rodent problem. I didn’t sign up for any services, but I had the guy come out and do a brief inspection, which was more than I needed, I guess. It wasn't really any work, just looking things over for an inspection. He had good advice. He looked around and didn't see any trouble spots. I would grade them an A-.”

Review by
03/13/2017

“They only did pest control. There were no issues, so it was good.”

Review by
03/13/2017

“They were great, and the mice were gone. I would grade them an A.”

Review by
03/13/2017

“The exterminator tech was good, and he did a good job.”

Review by
03/13/2017

“I would recommend them, and I had no complaints.”

Review by
03/13/2017

“They did pest control. They were knowledgeable and effective. I would grade them an A+”

Review by
03/13/2017

“They did pest control. They showed up when they said they were going to, and I would grade them an A+.”

Review by
03/13/2017

“They do my pest control. General Environmental Services has always been a great company to work with.”

Review by
03/13/2017

“It was a very positive pest control experience. The people were nice and their treatment was successful. I would grade them an A+.”

Review by
03/13/2017

“They were just doing pest control. They were nice, on time, and did what they were supposed to do. I would grade them an A.”

Review by
03/13/2017

“They were doing pest control. They came on time, were thorough, and did not mess around. It was just a very efficient and thorough process. I would grade them an A.”

Review by
03/10/2017

“They got rid of the stuff in my buildings. They were there on time and did what they said they were going to do. I was happy with them. I would grade them an A.”

Review by
03/10/2017

“It was very nice. There was nothing in particular that stood out, but they were good. I would grade them an A.”

Review by
03/10/2017

“Everything was fine. They did mass extermination. I would grade them an A+. Everything was fine, I would recommend them, I already have.”

Review by
03/10/2017

“They are very diligent, and they are very competent in what they do. I was able to get some results.”

Review by
03/10/2017

“They came and did the job and it worked. I would give them the top grade, A+.”

Review by
03/10/2017

“They came right out, which I thought was awesome. I did have to call a couple times, because we were having a little bit of a rodent problem, and they were out there. They were Johnny-on-the-spot. I was happy with them. I was a little worried at first but I had no problem. I paid them off and they were even going to give us a little discount, but we paid them in full. I think they're the people that would come back out to see if there was something they could do if I called them. I'd give them an A.”

Review by
03/10/2017

“I first called them for a problem on the Friday afternoon of the holiday weekend, and they were very responsive. They didn't end up having to come out, but were able to set me at ease. It was very nice. I would grade them an A-.”

Review by
03/10/2017

“They were very efficient they came out quickly after I called them. I called on a weekend and they've been very good about leaving information every time that they have been here. I would grade them an A+.”

Review by
03/07/2017

“They did a wonderful job. They did pest control. They set traps and moved some stuff. I would say they were on time and cleaned up after themselves. I would grade them an A. I have already recommended them.”

Review by
03/07/2017

“They did pest control for me. I called when I saw a mouse and they came the same day. They came multiple times to help me as I kept seeing them and needing to get more holes filled in my apartment. They were pleasant, polite, and responsive, which I appreciated. I would grade them an A.”

Review by
03/07/2017

“They were excellent they were very good. They did pest control for me. They showed up when they said they were going to and they did their job. Well the gentleman that performed the service was very informative and helpful and resolved the issue. I would grade them an A.”

Review by
03/07/2017

“They did pest control for mice. They were efficient, on time, and I've seen good results. Overall, I just think it was a good experience. The customer service was good. They explained everything that was going on and what they needed to do. I would grade them an A. I would very likely recommend them.”

Review by
03/07/2017

“They were doing work for a client for a home inspection for pest control. I liked the timeliness of their response as well as the professionalism of their written report. General knowledge base and a good ability to convey the information to the consumer as well as set it up with me to get to the house were pluses. I would grade them an A. I couldn't say enough good things about them, and it was a positive experience throughout. It is highly likely that I would recommend them.”

Review by
03/07/2017

“I meant to tell them we don't owe them any money, but they keep sending me the bill. The gentleman came to our house and I said for him to explain to me what the contract that we're getting into is. He said, 'Well, I'm first going to come in and take a look around. It's not going to cost any money to do an evaluation. Then, if we do need to do anything, we'll come back, we'll give you a quote, we'll give you a price, and we'll come back and do whatever we need to do.' I said, 'OK, so it's no charge for you to come in and take a look around.' He said, 'No, there's no charge.' We made up a time, and he spent all of 15, 10 minutes. He went up the stairs, said 'All this is all brick wall. There's no way mice are getting in here.' He said, 'See you later.' I said, 'OK, fine.' I don't know if they were just in or something, I don't know. I've got to go call these people. They didn't do anything. It wasn't even 10 minutes. Actually, the people who were complaining was the building next door. They've had mice a couple of times. We're joined, we have condos, and the buildings are all together in the street. The building next door had mice up on the second floor. So just to be completely sure, I had her send an exterminator, the same one she was using, come in and just look around. He said, 'No, this is all solid brick. There's no mice coming in here through the second floor.' The units aren't even joined that way that that would happen. And now they're sending me bills month to month.”

Review by
03/07/2017

“They were very, very nice but I had bees coming in my house for weeks afterwards. I was terrified. They came and they sprayed and when I called them the second time I guess there wasn't anything they could do. I kept seeing bees in my house and I was petrified. The worker was a very nice man. I would grade them a C. I'm thinking if I look up in the area where they were coming in I would call them again this year. Their customer service was very nice. He was a very nice man, and he did all he could do. When he came back he said there wasn't more he could do, I don't know what else to say he was a nice man. They came when they said they were going to. It was all outside work they didn't have to come in, but he was very clean. I thought he was a very nice man. He assured me that when the bees did come in I would see more after the spray and that they wouldn't sting. I just kept seeing them everywhere weeks later.”

Review by
03/07/2017

“It's the pest control company, but I still have birds. They were nice and everything. He was polite and everything I don't know many times I have to do it for the birds to go away. But they didn't fix my problem. I don't want to grade them because it didn't solve the problem. I don't know if I would use them again, not for birds. I might try somebody else or try it myself.”

Review by
03/07/2017

“We had some termites. They came right away and did what they were supposed to do when they were supposed to do it. They are good people. I would grade them an A.”

Review by
09/02/2015

“I think they were here last year; I think they just resolved our issues. We had chipmunks in our basement. I would recommend them—I would give them an A.”

Review by
09/02/2015

“We just signed up with them. I have no complaints. They're personable, they seem to care, and they come on time. They're just professional.”

Review by
09/02/2015

“They did insect and rodent control. I like them because I don't have mice or bugs. I would give them an A.”

Review by
09/02/2015

“Everything was great with General Environmental Services. I have no problem with them at all—they're great people.”

Review by
09/02/2015

“They did a good job, and I was happy with it. I would give them an A grade.”

Review by
09/02/2015

“I absolutely had a positive experience. I would use them again—still use them all the time.”

Review by
09/02/2015

“I always have a positive experience with GES. I've used them for years. I have a year-round maintenance program, so they come four times a year. They're very friendly, they know exactly what to do, and I don't have to follow them around the house. They do the outside as well as the interior, the attic, and the garage. They’re an A+ company.”

Review by
09/02/2015

“They do spring outside-the-house work. They're right on time, and they have no hesitation about coming back out if we have rain or if we don't think the pesticide is working the best it could. We put in the call, and they come right out and do it again for us. We wouldn't use anybody else. We had them in our last house, and when we moved from our last house to our new house, we took them with us. I would give them an A+.”

Review by
09/02/2015

“They do a yearly inspection for pests. They're just easy to get along with, and they come at whatever time is appropriate for us. I probably chose them because they also do the place where I work—that's where I first met them. I thought they did a good job there, so that was enough referral for me. I would give them an A.”

Review by
09/02/2015

“We have a contract where they come out three times a year and check for critters. We don't have any critters, so I'm happy. I don't like to have strangers in my house, but it's been the same person. I guess it rotates depending on who's in the area, but it was the same two guys before they merged with somebody else. We used to use another company that was bought out by or merged with them. We like the consistency of having the same people. I would say they’re an A.”

Review by
09/02/2015

“I think I'm expecting them to come back in the next month or so for a follow-up. I think they took care of the problem—they took care of carpenter ants. They were recommended by a friend. They were fine. I have no complaints, so I guess that's an A.”

Review by
09/02/2015

“It was positive, except they let us know the day before that they were coming the next morning. They didn't give us enough notice this week. Stan is very good, and we're always happy with his work. I would give them an A+.”

Review by
09/01/2015

“I was pretty confused about the deal. I understood the deal to be one thing, and I called them, and I don't know—they said they have a different deal every year. I thought it was one thing. I made the initial payment of $1,600, and there was one more follow-up, and apparently, they charge for a follow-up every year. They took care of my termites. I wouldn't really recommend them. I would give them a C.”

Review by
09/01/2015

“They provide the service that I signed up for. As soon as I called, they came out. They did a general service, it wasn't anything specific. I didn't have a termite bond. I was with them for years.”

Review by
09/01/2015

“It was good. I haven’t dealt with them in a long time. They took care of termites, I think. I would recommend them, and I would give them an A.”

Review by
09/01/2015

“They were great.”

Review by
08/31/2015

“I just think they did a good job.”

Review by
08/31/2015

“I’ve worked with both the service and the personnel. They took care of general pests, including rodents and ants. I’d recommend them to family and friends. They’re an A.”

Review by
08/31/2015

“Team GES was great. I would highly recommend them, and we’d give them high marks.”

Review by
08/31/2015

“General Environmental Services has always been wonderful.”

Review by
08/31/2015

“They worked with me the year before last. They were prompt and did what they said they were going to do, and I was very happy with them. I had termites originally when I bought the place in 2010; I think I had them in that year, and then I had them in the next couple of years, but since then, the porch was taken down, and that's why I haven't had them. I have no complaints; I would recommend them. I would grade them as an A.”

Review by
08/31/2015

“I’m very happy with them. I’ve used them for over 20 years. They are very thorough and very forthright with the evaluations, and they go from top to bottom with whatever needs to be done. They’ve done preventive work and some outside work for ants. I’d highly recommend them, and I’d absolutely rate them as an A.”

Review by
08/31/2015

“the person that came detected a problem and dealt with it, they took care of carpenter ants for me. They didn't do a termite bond for as far as I can tell it seems to have worked. I was working with a company that they previously absorbed. I would recommend them to family and friends. I would grade them a B.”

Review by
08/31/2015

“I’ve probably been doing business with them since the early ‘90s. It's nice that they come on a regular schedule—I like that. They were here for ants, although I've also had problems with bees, silverfish, and spiders this year, and I have a lot of earwigs. I had some sugar ants. He sprayed, and I haven't seen anything since—A+.”

Review by
08/31/2015

“The guy who came out was excellent. He ran me through the whole process, explained everything very clearly and really quickly, and simply did a good job. He took care of ants for me; he just did spraying around the foundation and that kind of thing. There are no ants now. It’s excellent, and we are in good shape here. I’d grade them as an A.”

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