Stinger Pest Solutions, Inc.
5th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Stinger Pest Solutions, Inc. has received 4.8 out of 5 stars based on 234 customer surveys.
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5th year as a Best Pick Call
"We use pest control products as only one aspect of a pest management program. Our trained professionals use their education, experience, and other techniques to ensure that your pest problem is managed in an effective and environmentally friendly manner. Our goal is to give you a healthy, pest-free living environment."

Chris & Laura Mitchell | Owners
Company Information
Services Offered
STINGER Pest Solutions offers eco-friendly and traditional household pest, mosquito, and termite management programs and warranties. The company also provides rodent control, removal, and exclusion services for homes and businesses.
Warranty
STINGER Pest Solutions offers a one-million-dollar damage repair warranty on termite treatments and a renewable lifetime warranty on full rodent exclusions for qualifying homes.
Company History
The company is family owned and operated and has provided pest control services since 2001.
Distinctions
STINGER Pest Solutions has been designated a QualityPro company by the National Pest Management Association (NPMA) since 2004. The company is a member of the NPMA and the Georgia Pest Control Association (GPCA).
Licenses
#99145
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/15/2017

“They do preventative pest control for us. We’re getting quarterly service. I like the staff. We met with two different representatives and they're both so, so friendly and efficient. We have a newborn baby at home and they were both very, very respectful of the noise level and of leaving as soon as they could. I'd definitely give them A. We have already recommended them to others.”

Review by
12/15/2017

“They've done rodent proofing, rodent trapping, and just regular routine spraying for insects. They were responsive to my needs. They made things happen quickly. I did have an issue with customer service before so that was good. I'd give them an A.”

Review by
12/15/2017

“They're great. They just do routine quarterly experience. The guys who come are helpful and answer questions. I'd give them an A, definitely.”

Review by
12/14/2017

“They do my quarterly sprays and one time I had roaches and they came out. They always come when they say they're going to and then they give me a warning call. I'd give them an A across the board.”

Review by
12/14/2017

“They do various houses for us. We have a property management company so they’ll do rodent control and pests, for like roaches and pests like that. I like dealing with Wendy. She’s really responsive and does her best to handle our account. I'd give them an A.”

Review by
12/14/2017

“They did exterior and interior spray. They checked my bait boxes. They're very personable, very knowledgeable about the products and about what they're doing. They explain everything. I think I really like that they're personable. They're very personable and I think that’s probably the number one thing. I’ve been working with them for years. I'd give them A+.”

Review by
12/14/2017

“They just do bug control for me. They were timely. The only thing is, I called and I told them not to come out. They ended up coming out and spraying for my yard or house, and I told them not to. They charged me and I had to call and basically tell them they needed to credit my account. I assume they did. I haven’t checked my account yet. That was frustrating. This was recent. It was like a month ago. I'd give them a B overall.”

Review by
12/14/2017

“They did a termite bond for me. They were always accommodating. They placed an added value on its loyal customers. They're on time, professional, and kind. I haven’t had a bad experience with them and I’ve been using them since 2009. I'd give them A+. I’ve run across vendors that are more competitive, as far as the price.”

Review by
12/10/2017

“They just spray my house. I never really have much contact with them when they're here. For the last three or four times, they just spray outside so I don’t see them. They just spray outside and leave a bill. What I don’t like about them is I work nights and I have repeatedly told them to not call until after a certain time. They also haven’t said that they're documenting on my file to call two days in advance. I never get a call two days in advance. In fact, I’m lucky to get a call two hours in advance. That’s what I’m talking about as far as interaction is concerned. If I needed to tell them something when they were here spraying, I wouldn’t get the opportunity because they've already come and gone before I even know it. But I’ve told or asked repeatedly about this. Every time I talk to what I think is the manager, she says it’s documented but I guess the person that actually comes and does the spraying doesn’t adhere to that, as far as calling the two days ahead of time to let me know they're coming. If there is a particular problem, I can’t really address it if they've already come and gone. They did come and get bees out of the attic and my husband dealt with them with that. That was a fine experience. He was here and they had to get up in my attic, so obviously, they had to get in the house. So he dealt with them on that one experience. I just don’t like that when you have to ask somebody to do something repeatedly and they assure you that it’s being done, and it’s not done. I can see a mistake once or twice, but we’re talking about continually. I’ve given up calling. It’s just a matter of do I have a real problem where I’m willing to get back on the phone with them, as far as a real problem as far as pest control is concerned. I'd give them a B- for customer service. I’m asleep when they come so I don’t know if they're on time or not. Overall, I'd give them a B.”

Review by
10/07/2017

“Very pleased with the work and customer service provided by STINGER over the last 12 years. I will definitely continue to utilize their services”

Review by
10/06/2017

No review comments provided

Review by
10/06/2017

“The technician completing the service was training another individual. They were very thorough and clearly communicated with me what they would be doing. Thanks guys!”

Review by
10/02/2017

“Charge a full quarter for any calls between your quarterly charge. Guy came in to spray, lifted all the blinds and left them half way up crooked. Never on time and I emailed twice about the charge on our account that we spoke about, before they came out, to assure them I had no intention of paying for a service when I’m seeing spiders and roaches between my quarterly charge, but sent me a $90 bill nonetheless.”

Review by
10/02/2017

“I would not use any other company.”

Review by
10/02/2017

No review comments provided

Review by
09/30/2017

“We have used them for about ten years. Absolutely no problems.”

Review by
09/29/2017

No review comments provided

Review by
09/28/2017

“They're a great organization...just a little pricey.”

Review by
09/28/2017

No review comments provided

Review by
09/28/2017

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Review by
09/28/2017

“I'm very happy with the service from STINGER Pest; I find the staff extremely helpful and professional.”

Review by
09/28/2017

“STINGER Pest provides protection against any pest, except humans, invading our house.”

Review by
09/28/2017

“I have used STINGER Pest Solutions for a couple years for quarterly maintenance. They have a great staff that listens to your problems and discusses options with you. They call ahead before they show up and they do a good job with keeping the bugs at bay.”

Review by
06/20/2016

No review comments provided

Review by
06/19/2016

“The only reason I did not rate them higher was due to some billing errors on my account. But even that they were diligent about taking care of.”

Review by
06/19/2016

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Review by
06/19/2016

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06/19/2016

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06/19/2016

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Review by
06/18/2016

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06/18/2016

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Review by
06/17/2016

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Review by
06/16/2016

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Review by
06/16/2016

“Our  experience with Stinger was top notch. From the time we called until the service was completed everything was perfect. The technician who came to our home was very attentive to the safety of our pets, especially our birds. He was extremely thorough, assessing the extent of the problem and exactly what would eliminate it. We had planned to do 3 treatments but we had a family emergency and were unable to complete the final treatment. Nonetheless, the infestation was eliminated and we were extremely happy with the results. The technician checked in to make sure our needs were met. He was both professional and kind.”

Review by
06/14/2016

“We decided on Stinger Pest Solutions because of their affordability. The guy that gave me a quote was very informative and didn't try to sell us something we didn't need. We already knew we had a problem with termites and they helped us decide what was best for the situation at hand. We were scheduled within the week and since the treatment we have had no further issues. We also signed up for their pest control since we had a problem with any upstairs and down and again we have had no further issues.”

Review by
06/14/2016

No review comments provided

Review by
06/14/2016

“Stinger has been responsive to our needs, and show up when they say they will. The results were immediately evident. THANKS!”

Review by
06/13/2016

“Called to let me know he was running late - was very knowledgeable.”

Review by
06/13/2016

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Review by
06/13/2016

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Review by
06/13/2016

“Stinger Pest Control has looked after our home for over 1 years. The have always been prompt and courteous. Their office staff and technicians provide excellent customer service. I would highly recommend this company for your pest control needs.”

Review by
06/12/2016

No review comments provided

Review by
06/12/2016

“Good job. No more ants or other bugs.”

Review by
06/11/2016

No review comments provided

Review by
06/11/2016

“I was extremely happy with the service I received. They were very knowledgeable and did a great job.”

Review by
06/11/2016

“They did a very good job inside and outside of my home. I have not seen insects since the treatment.”

Review by
06/11/2016

“We have been using Stinger Pest Solutions for 1 years. We have never had a problem with their service. Highly recommended.”

Review by
06/10/2016

“Adam did a really good job with our flea control. Hopefully, the fleas will stay gone!”

Review by
06/10/2016

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06/10/2016

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06/10/2016

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06/10/2016

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06/10/2016

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06/10/2016

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06/10/2016

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Review by
06/10/2016

“Great job, no problems seen.”

Review by
06/10/2016

“Simply  the best!”

Review by
06/10/2016

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06/10/2016

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06/10/2016

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06/10/2016

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06/10/2016

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06/10/2016

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Review by
06/08/2016

“Very happy with their service.”

Review by
06/08/2016

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Review by
06/08/2016

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Review by
06/08/2016

“I still have a lot of bugs in my home. Stinger has sprayed twice. I'm going to try a different company.”

Review by
06/07/2016

“Customer for 1+ years. Termite and pest control. Very happy with the work and the personal customer service.”

Review by
06/07/2016

“I've received timely and excellent service from this company and highly recommend them to anyone seeking their services.”

Review by
06/07/2016

“The pest control employee that came by my place was very professional and I did not see pest for 6 months and it was just a one-time appointment great service”

Review by
06/07/2016

“I have been using Stinger Pest Control since I bought my house and I never have had a problem in the last eight years, I would highly recommend them!”

Review by
06/07/2016

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Review by
06/07/2016

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06/07/2016

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Review by
06/07/2016

“Great service! Highly recommended.”

Review by
06/07/2016

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Review by
06/07/2016

“They are great.”

Review by
06/07/2016

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06/07/2016

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06/07/2016

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06/07/2016

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Review by
06/07/2016

“Great  service, quick follow up and professional service. Stinger provided a bond where other companies would not for the termite issues. Would definitely recommend.”

Review by
08/31/2015

“They were on time and had good follow-up. I have no pests. I built the home in 2000, and I think I’ve been with them ever since. Their customer service is excellent. The company is A+.”

Review by
08/31/2015

“Their people are friendly and easy to deal with. They're accommodating. We had them take care of the quarterly pest control. I would rate them as excellent. It was excellent work.”

Review by
08/31/2015

“STINGER Pest Solutions did a good job. They treated my house for termites, and their customer service was very good. I’d give them an A+. I had no complaints; they were perfect.”

Review by
08/31/2015

“I’ve used STINGER Pest Solutions for a few years. They’re not obtrusive, and they listen when I tell them I have a problem. They’re always prompt, and their customer service is excellent; they’re very polite and very professional. They get an A+.”

Review by
08/31/2015

“We’ve been with them a long time. They’re on time, and they always do what we need them to do. They always let us know when they’re coming, so we’re pretty happy with them. Their customer service is excellent. I’d give them an A.”

Review by
08/31/2015

“We haven’t had any problems with our mosquito service. They call when they’re coming. Their customer service is good. I chose them over a different company because they were referred through a friend. I’d give them an A.”

Review by
08/31/2015

“I no longer use them, but they were good. I just didn’t want to use the service any more. Their customer service was very good. They were great. I just didn’t need them anymore. I’d give them an A all the way.”

Review by
08/31/2015

“I have no more bugs. Their customer service was very good. They treated for bugs naturally—more natural than most companies—and that is why I chose them. They take care of roaches for me. The company is A+.”

Review by
08/31/2015

“Basically, they did what they said they were going to do. As far as customer service, my wife actually made the appointment. I think we had used them years before in the past, and that is why we used them again. They get an A grade from us.”

Review by
08/31/2015

“The guy seemed to know what he was doing. He was efficient. The price was good. Their customer service is OK. I chose them over a different company because the previous owner used them when we bought our house and so we continued. I would give them an A.”

Review by
08/31/2015

“They've been great so far. Everything was great. I don’t have any issues with STINGER Pest. They were on time. I need to call them back because I’m having an ant problem, and I’ve just been too lazy to call them back. They've been great. They get an A+.”

Review by
08/31/2015

“I’ve been very pleased with STINGER. They do mosquito treatments for our yard, and it’s very effective. I think they were doing pest control within our house, and we learned that they do outside pest control. We inquired about it, and we used them.”

Review by
08/31/2015

“They’re just nice people, and they do a good job. They've done a good job for me. Their customer service is very polite and helpful every time I’ve needed them. My husband had formed an association with them, so that is why I use them. I’d give them an A+.”

Review by
08/31/2015

“They have come out twice—I'm on a quarterly basis—and I'm still having problems with their service, so I'm getting ready to cancel them. I had them for insects, inside and out, and I'm still killing spiders everywhere. It' s just not working out for me. I give them a D.”

Review by
08/31/2015

“I definitely had a good experience with them. They were on time. They said they were going to be there, and they were. They did an excellent job and did everything they said they were going to do. They were no problem to me. The customer service was excellent. An A grade is good for them.”

Review by
08/31/2015

“I’ve been using them for a while, and their service is good. Whenever we need them, they are there. Their customer service is great. I don’t have any problems and I’ve been with them for many years. I think I might have found them through a friend or something. They’re a grade-A company.”

Review by
08/31/2015

“They do what they say they’re going to do, and when they say they’re going to show up, they show up within that window. They usually call first and make sure we’re home and things like that. We started using them about nine years ago. Their customer service is fine. I’d give them an A.”

Review by
08/31/2015

“We had like two people come out and give us a quote. The best thing about STINGER was that the guy who came in took pictures of the problem we had, showed them to me, and explained completely. The other company was like, ‘Here it is.’ They were really customer friendly, and they did a good job generally. I found the company because they are local, and I just picked them because I felt like they knew more. I had a better impression of them when they came and did the quote. They’re A+.”

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