North Fulton Pest Solutions
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

North Fulton Pest Solutions has received 4.6 out of 5 stars based on 249 customer surveys.
5
192
4
39
3
6
2
8
1
4
7th year as a Best Pick Call
"Since 1970, we've been committed to providing customers with cutting-edge technology and value-added solutions. Our mission is to establish personal relationships with our customers so that they can trust and depend on us not only to take care of their initial problems but also to provide long-term, permanent solutions."

Joseph Edwards | Owner & President
Company Information
Services Offered
North Fulton Pest Solutions (NFPS) offers environmentally responsible termite, pest, and mosquito control solutions. The company also provides wildlife removal and exclusion, gutter protection, and insulation removal and installation.
Warranty
NFPS offers guarantees for annual pest and mosquito control programs, lifetime renewable guarantees for full wildlife exclusions, and unlimited damage repair guarantees for qualifying termite treatments.
Company History
The local family business has offered pest control services for 49 years.
Distinctions
The company is a Certified Sentricon Specialist, a Termidor Certified Professional, and an authorized dealer of LeafProof Gutter Protection Systems. NFPS is a member of the National Pest Management Association and the Georgia Pest Control Association.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
1867 McFarland Parkway
Alpharetta, GA 30005
Hours
Mon
7:30 am - 5:00 pm
Tue
7:30 am - 5:00 pm
Wed
7:30 am - 5:00 pm
Thu
7:30 am - 5:00 pm
Fri
7:30 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#97376

Compiled Score:

North Fulton Pest Solutions has received 4.6 out of 5 stars based on 249 customer surveys.
5
192
4
39
3
6
2
8
1
4
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
07/03/2019

No review comments provided

Review by
07/02/2019

No review comments provided

Review by
07/01/2019

“Joe Craven has been amazing. Always treats us like family and answers all our questions.”

Review by
06/30/2019

“Service Provider Joe Craven is outstanding. Office manager Andrea always handles all communications professionally and quickly.”

Review by
06/30/2019

“Joe Craven is friendly and does thorough job. Andrea in the office was very knowledgeable and efficient in setting up my account and is great at follow through.”

Review by
06/28/2019

“I would like to recognize Stan and Nick for their exceptional service.”

Review by
06/26/2019

“The guy who does the work on my lawn, Greg, does a good job.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“Quincey should be recognized.”

Review by
06/26/2019

“I can not remember his name, but the technician that comes out is super helpful and answers my questions.”

Review by
06/26/2019

“They did a great job.”

Review by
06/26/2019

“Everyone that I have dealt with has been pretty great.”

Review by
06/26/2019

“I am very happy with the most recent technician who sprayed my house.”

Review by
06/26/2019

“I would like to recognize the lady in the office for her exceptional service. She always makes sure I have the information I need.”

Review by
06/26/2019

“I would like to recognize Quincy for his exceptional service.”

Review by
06/26/2019

“I would like to recognize Jason for his exceptional service.”

Review by
06/26/2019

“North Fulton Pest Solutions was very easy to schedule with. The tech was great and was concerned about the safety of our pet.”

Review by
06/26/2019

“I think they do a great job.”

Review by
06/26/2019

“The technician, Robbie, was great.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“Tim and the other gentleman that came both were great.”

Review by
06/26/2019

“They met my expectations with being there when they say they will be there.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“They met/exceeded my expectations with the termite inspection.”

Review by
06/26/2019

No review comments provided

Review by
06/25/2019

“I would recognize Martin Bella. I think that was his name.”

Review by
06/25/2019

“I would like to recognize Joe.”

Review by
06/25/2019

“I was pleased with the response and communication of the salesman.”

Review by
06/25/2019

“I would like to recognize Jason for his exceptional service.”

Review by
06/25/2019

“North Fulton Pest Solutions met/exceeded my expectation in regards to always being prompt.”

Review by
06/25/2019

“No not at this time.”

Review by
06/24/2019

“Nick”

Review by
06/23/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/20/2019

“I made a mistake when completing a customer feedback form and was contacted immediately by Blake Edwards, the Vice President of North Fulton Pest Solutions. He wanted to understand the problems causing me to give a one star rating on certain questions. I failed to click the correct number of stars - 5 Stars for each of the areas. North Fulton Pest Solutions really cares about their customers and wants to make sure any and all problems are resolved.”

Review by
06/18/2019

“Quincy M. is always a pleasure to deal with and a credit to your team.”

Review by
06/18/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
01/23/2019

“North Fulton Pest Solutions did well spraying for insects and they did pretty good when we needed wildlife removal.”

Review by
01/22/2019

“Initially, they are there. They give a quote. They met my expectations there. The follow-up is where they fell short. You want a customer long term, not just to make a short term sale. If you make a customer happy, they will tell 10 people. If you make them mad, they will tell 100.”

Review by
01/21/2019

“I've bee using them since for about 30 years before the other company had bought them out. I just feel like they are honest and they are good to work with. For instance, they wanted to do this wildlife removal contract monthly. I found that to be overkill and it was not in our budget. I asked if we could do it quarterly and they said yes. They really worked well with me to figure out a solution.”

Review by
01/21/2019

“They met my expectations.”

Review by
01/21/2019

“The representative who baits the traps provides exceptional service.”

Review by
01/18/2019

“Monthly rodent control”

Review by
01/18/2019

“Snake Removal & Pest Control”

Review by
01/15/2019

“Everything was as is. They did what they said they would do.”

Review by
01/14/2019

No review comments provided

Review by
01/12/2019

No review comments provided

Review by
01/11/2019

“They do a fantastic job, reliable, come out when they are supposed to, always let me know when they are coming out, and very knowledgeable.”

Review by
01/11/2019

“They removed raccoons from my sun room.”

Review by
01/11/2019

“North Fulton Pest Solutions was supposed to rat-proof my house.”

Review by
01/10/2019

“They also handle wildlife exclusion”

Review by
01/10/2019

“Everyone at North Fulton Pest Solutions I dealt with did a great job.”

Review by
01/10/2019

“I would like to recognize Maria for her service.”

Review by
01/10/2019

“Other than the termite station location, everything else has been great.”

Review by
01/10/2019

“Greg, our technician was very professional.”

Review by
01/10/2019

No review comments provided

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

“They were excellent! They were very punctual, thorough, courteous, and effective.”

Review by
09/08/2018

“Everyone that has come out has been exceptional.”

Review by
09/07/2018

“I would like to recognize Joe for his exceptional service.”

Review by
09/07/2018

“I would recognize the guy who came out today, he was very helpful and knowledgeable.”

Review by
08/10/2018

“I am most satisfied with them because they seem to be honest.”

Review by
08/09/2018

“I am most satisfied that they are always very professional.”

Review by
08/06/2018

“I would like to recognize the technician that came out for his exceptional service.”

Review by
08/02/2018

“I would like to recognize the sales rep, he was fantastic. The installer was also great, he was really knowledgeable and a really nice man.”

Review by
07/31/2018

“I'd like to recognize Jason.”

Review by
07/31/2018

“They inspected everything. They looked around and did what they were supposed to do.”

Review by
07/31/2018

No review comments provided

Review by
07/25/2018

“Their customer service is terrible. They sometime call my wife or sometimes call me. They miss appointments. They schedule appointments for different times where we had to leave work early to meet them and then they don't show up. One time they called us much later than the appointment was supposed to be to say they wouldn't make it. The work was fine. The big problem we had was sticking to their schedules and the process by which they schedule. It's almost like they pick a number at random. There is no continuity. No common sense.”

Review by
07/24/2018

No review comments provided

Review by
07/23/2018

“They stay on me to keep us on the quarterly schedule. They always work around my schedule. They are also very fast, which I appreciate.”

Review by
07/21/2018

“Kevin has always been a great technician.”

Review by
07/18/2018

“They exceeded my expectations at correcting an issue. There was a slight issue when they sealed a hole in my AC and a pipe got broken. There was some question on whether or not it was their line of work, but they owned it and fixed it in a timely manner. It was great.”

Review by
07/17/2018

“Andrea in the front office is awesome. I like all the guys that come out, but I don't remember their names.”

Review by
07/17/2018

“I like that Calvin texts me and is proactive with scheduling.”

Review by
07/17/2018

“I would like to recognize Andrea for her exceptional service. I think that was her name. Really, any of the girls that I talked to on a regular basis were good. There were about 2 to 3 of them.”

Review by
07/17/2018

“I was most satisfied that bugs died.”

Review by
07/17/2018

No review comments provided

Review by
07/17/2018

“Joe Kraven was the man who was at our house. He was great!”

Review by
07/17/2018

“Their customer service and timeliness exceeded my expectations. They also responded to us with the right level of concern, which made it obvious that they cared and that they wanted to make it better for us. There were squirrels in our attic and they promptly responded back to us and took care of it quickly. I appreciated that.”

Review by
07/17/2018

“I was most satisfied with the professionalism. The people I worked with were also very personable.”

Review by
07/17/2018

“I was most satisfied with their overall thoroughness.”

Review by
07/17/2018

“They met my expectations in all areas.”

Review by
07/13/2018

“I was most satisfied that I had no bugs! Their treatment worked.”

Review by
07/13/2018

“I was very satisfied with how responsive they were.”

Review by
07/13/2018

“It's a matter of knowledge and anticipating problems.”

Review by
07/11/2018

No review comments provided

Review by
07/09/2018

“Everything was fine. I did not have any problems at all.”

Review by
07/09/2018

“Jason is our service person. He does a great job in a friendly, professional manner and is always ready to help when we need something done.”

Review by
07/09/2018

“I gave them all fives! They do a really good job.”

Review by
07/09/2018

“They addressed my concerns. There was a problem with ants, and he gave me some information there and let me know what to expect. Overall, I'm happy.”

Review by
07/09/2018

No review comments provided

Review by
07/09/2018

No review comments provided

Review by
06/26/2018

No review comments provided

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: