North Fulton Pest Solutions
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

North Fulton Pest Solutions has received 4.6 out of 5 stars based on 284 customer surveys.
5
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46
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7
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7th year as a Best Pick Call
"Since 1970, we've been committed to providing customers with cutting-edge technology and value-added solutions. Our mission is to establish personal relationships with our customers so that they can trust and depend on us not only to take care of their initial problems but also to provide long-term, permanent solutions."

Joseph Edwards | Owner & President
Company Information
Services Offered
North Fulton Pest Solutions (NFPS) offers environmentally responsible termite, pest, and mosquito control solutions. The company also provides wildlife removal and exclusion, gutter protection, and insulation removal and installation.
Warranty
NFPS offers guarantees for annual pest and mosquito control programs, lifetime renewable guarantees for full wildlife exclusions, and unlimited damage repair guarantees for qualifying termite treatments.
Company History
The local family business has offered pest control services for 49 years.
Distinctions
The company is a Certified Sentricon Specialist, a Termidor Certified Professional, and an authorized dealer of LeafProof Gutter Protection Systems. NFPS is a member of the National Pest Management Association and the Georgia Pest Control Association.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
1867 McFarland Parkway
Alpharetta, GA 30005
Hours
Mon
7:30 am - 5:00 pm
Tue
7:30 am - 5:00 pm
Wed
7:30 am - 5:00 pm
Thu
7:30 am - 5:00 pm
Fri
7:30 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#97376

Compiled Score:

North Fulton Pest Solutions has received 4.6 out of 5 stars based on 284 customer surveys.
5
219
4
46
3
7
2
8
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/23/2019

“North Fulton Pest Solutions did well spraying for insects and they did pretty good when we needed wildlife removal.”

Review by
01/22/2019

“Initially, they are there. They give a quote. They met my expectations there. The follow-up is where they fell short. You want a customer long term, not just to make a short term sale. If you make a customer happy, they will tell 10 people. If you make them mad, they will tell 100.”

Review by
01/21/2019

“I've bee using them since for about 30 years before the other company had bought them out. I just feel like they are honest and they are good to work with. For instance, they wanted to do this wildlife removal contract monthly. I found that to be overkill and it was not in our budget. I asked if we could do it quarterly and they said yes. They really worked well with me to figure out a solution.”

Review by
01/21/2019

“They met my expectations.”

Review by
01/21/2019

“The representative who baits the traps provides exceptional service.”

Review by
01/18/2019

“Monthly rodent control”

Review by
01/18/2019

“Snake Removal & Pest Control”

Review by
01/15/2019

“Everything was as is. They did what they said they would do.”

Review by
01/14/2019

No review comments provided

Review by
01/12/2019

No review comments provided

Review by
01/11/2019

“They do a fantastic job, reliable, come out when they are supposed to, always let me know when they are coming out, and very knowledgeable.”

Review by
01/11/2019

“They removed raccoons from my sun room.”

Review by
01/11/2019

“North Fulton Pest Solutions was supposed to rat-proof my house.”

Review by
01/10/2019

“They also handle wildlife exclusion”

Review by
01/10/2019

“Everyone at North Fulton Pest Solutions I dealt with did a great job.”

Review by
01/10/2019

“I would like to recognize Maria for her service.”

Review by
01/10/2019

“Other than the termite station location, everything else has been great.”

Review by
01/10/2019

“Greg, our technician was very professional.”

Review by
01/10/2019

No review comments provided

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

“They were excellent! They were very punctual, thorough, courteous, and effective.”

Review by
09/08/2018

“Everyone that has come out has been exceptional.”

Review by
09/07/2018

“I would like to recognize Joe for his exceptional service.”

Review by
09/07/2018

“I would recognize the guy who came out today, he was very helpful and knowledgeable.”

Review by
08/10/2018

“I am most satisfied with them because they seem to be honest.”

Review by
08/09/2018

“I am most satisfied that they are always very professional.”

Review by
08/06/2018

“I would like to recognize the technician that came out for his exceptional service.”

Review by
08/02/2018

“I would like to recognize the sales rep, he was fantastic. The installer was also great, he was really knowledgeable and a really nice man.”

Review by
07/31/2018

“I'd like to recognize Jason.”

Review by
07/31/2018

“They inspected everything. They looked around and did what they were supposed to do.”

Review by
07/31/2018

No review comments provided

Review by
07/25/2018

“Their customer service is terrible. They sometime call my wife or sometimes call me. They miss appointments. They schedule appointments for different times where we had to leave work early to meet them and then they don't show up. One time they called us much later than the appointment was supposed to be to say they wouldn't make it. The work was fine. The big problem we had was sticking to their schedules and the process by which they schedule. It's almost like they pick a number at random. There is no continuity. No common sense.”

Review by
07/24/2018

No review comments provided

Review by
07/23/2018

“They stay on me to keep us on the quarterly schedule. They always work around my schedule. They are also very fast, which I appreciate.”

Review by
07/21/2018

“Kevin has always been a great technician.”

Review by
07/18/2018

“They exceeded my expectations at correcting an issue. There was a slight issue when they sealed a hole in my AC and a pipe got broken. There was some question on whether or not it was their line of work, but they owned it and fixed it in a timely manner. It was great.”

Review by
07/17/2018

“Andrea in the front office is awesome. I like all the guys that come out, but I don't remember their names.”

Review by
07/17/2018

“I like that Calvin texts me and is proactive with scheduling.”

Review by
07/17/2018

“I would like to recognize Andrea for her exceptional service. I think that was her name. Really, any of the girls that I talked to on a regular basis were good. There were about 2 to 3 of them.”

Review by
07/17/2018

“I was most satisfied that bugs died.”

Review by
07/17/2018

No review comments provided

Review by
07/17/2018

“Joe Kraven was the man who was at our house. He was great!”

Review by
07/17/2018

“Their customer service and timeliness exceeded my expectations. They also responded to us with the right level of concern, which made it obvious that they cared and that they wanted to make it better for us. There were squirrels in our attic and they promptly responded back to us and took care of it quickly. I appreciated that.”

Review by
07/17/2018

“I was most satisfied with the professionalism. The people I worked with were also very personable.”

Review by
07/17/2018

“I was most satisfied with their overall thoroughness.”

Review by
07/17/2018

“They met my expectations in all areas.”

Review by
07/13/2018

“I was most satisfied that I had no bugs! Their treatment worked.”

Review by
07/13/2018

“I was very satisfied with how responsive they were.”

Review by
07/13/2018

“It's a matter of knowledge and anticipating problems.”

Review by
07/11/2018

No review comments provided

Review by
07/09/2018

“Everything was fine. I did not have any problems at all.”

Review by
07/09/2018

“Jason is our service person. He does a great job in a friendly, professional manner and is always ready to help when we need something done.”

Review by
07/09/2018

“I gave them all fives! They do a really good job.”

Review by
07/09/2018

“They addressed my concerns. There was a problem with ants, and he gave me some information there and let me know what to expect. Overall, I'm happy.”

Review by
07/09/2018

No review comments provided

Review by
07/09/2018

No review comments provided

Review by
06/26/2018

No review comments provided

Review by
06/21/2018

“It would be customer service. They are really friendly, and they got the job done. They explain what they are doing. You know that everything is in order.”

Review by
06/19/2018

“I've relied on North Fulton for 20 years. That says it all”

Review by
06/13/2018

“North Fulton Pest Solutions met my expectations with their billing and flexibility with schedules.”

Review by
06/13/2018

“They do a nice job with the extermination.”

Review by
06/12/2018

“Inside pest control seems fine”

Review by
06/11/2018

“It was just all around a fantastic service.”

Review by
06/11/2018

“They mostly met my expectations. They did not exceed them.”

Review by
06/11/2018

No review comments provided

Review by
06/08/2018

No review comments provided

Review by
06/07/2018

“They met my expectations throughout the whole job.”

Review by
06/07/2018

“Jason is always courteous and knowledgeable. He is actually the only tech we know by name.”

Review by
01/23/2018

“They do termite control. They're fine. They just do a yearly thing. I would give them A+.”

Review by
01/23/2018

“They do what they promise to do—we never had any issues with them. Everybody's been nice, courteous, and everything's been good. I don't have any complaints. I would give them an A+.”

Review by
01/23/2018

“They did just standard pest control, nothing special. Friendly and timely. The guy who usually services us, his name is Jason, pretty consistent, pretty friendly, just nice to work with. I'd grade them a B. I'd give them an A if all the bugs never came back, but they always come back.”

Review by
10/02/2017

“I remember them being on time when they said they were going to be here, so I mean, that's pretty important. It was for pest control. I'd say an A. We haven't seen any of the ladybugs that we had sprayed for. It was all a good experience.”

Review by
10/02/2017

“The issue we were having, which was ants, was very quickly resolved. They put down bait for the ants, and then they sprayed in a few places outside the house. I'd rate them A+.”

Review by
10/02/2017

“We've had North Fulton Pest Solutions for years. They call us, they come out and take care of things, and we've never had an issue. It's the termite control. It's an A+.”

Review by
10/02/2017

“The person that comes to do our spraying of our house is very friendly, and he's very easy to get along with. They provided pest control. I would give them an A.”

Review by
10/02/2017

“They're just a pest service, and I don't know, nothing special. They didn't go over and beyond. They were pretty much mediocre. I would grade them an A.”

Review by
10/02/2017

“We used them at our old house. We just had no complications with them. They were easy to work with. It was for termites. I would say they were an A.”

Review by
10/02/2017

“The person who comes to us is very receptive, he's very informative. Anytime I ask a question, he's great. We had a problem the very next day, and he came back to solve it for us so we appreciate it. It was for ants. I'd grade it an A.”

Review by
10/02/2017

“I don't recall anything really negative or anything too positive so I'll just go right down the middle. I think it was just some insect issues that came into our home. I'd give them an A, I suppose.”

Review by
10/02/2017

“They just do an inspection is basically what they did, that's all they did. I can say they did a good job. They inspected it and didn't find anything. We've used them for a long time. They did a little repair work at one time in the past, then they treated at one time, and I'm satisfied with all of that. They're good people. I continue using them so that's a recommendation in itself I guess. Well, all they do is pest control and treatment—that's all they did for us essentially. You have to treat it, every so many years you have to go in and treat the area as a preventive measure, so they did that and I'm happy with that as well. I haven't had any termites lately. I'd give them an A.”

Review by
10/02/2017

“They showed up under our contract, did what they had to do, offered other services. They were always prompt. I mean, they did their job. There were people around me that didn't have pest control so there were some issues because other people didn't, but it wasn't because they didn't do their job. I just had bugs and stuff because a neighbor didn't spray their yard or do anything to their area. I would give North Fulton Pest an A+. They were always, always professional. You know, everybody they sent to my house appeared to be clean. If I get a house again, I'd most definitely probably will go to them again.”

Review by
10/02/2017

“They did the complete job that they were hired to do. We have been using them ever since we've been living here for thirty-two years, and they've always done a very, very thorough, competent job, and I will continue using them for as long as the good Lord lets me stay here. It was for the annual termite inspection. I would say A+ at this point. I would definitely recommend them very highly.”

Review by
10/02/2017

“They're a great company. I mean, they always show up when they say they're going to show up, their guys are professional and courteous, and they do a good job. They provided pest control. They're an A+. They do great on punctuality. They always come in with their shoe covers on, well-groomed—they're good. They know their business. They're good. I have recommended them to other people.”

Review by
10/02/2017

“Timeliness made it positive. It was for termite services. I would grade it A.”

Review by
10/02/2017

“They were reliable. It was for termites. I would rate them an A.”

Review by
10/02/2017

“The friendly staff and the promptness of completing service made it positive. It was regular pest control for cockroaches. I would grade it A+.”

Review by
10/02/2017

“Easy scheduling. They do what they say they're going to do. They did pest control services for me. I'd grade North Fulton Pest an A.”

Review by
10/02/2017

“Not a problem. They were good. I guess they got rid of my bugs. They did what they came for. Go ahead and give them an A.”

Review by
10/02/2017

“They did everything I asked, and their price was reasonable. It was for pest control. I would grade it an A. It was fine.”

Review by
10/02/2017

“They were very pleasant, on time, no issues at all. They did pest control—annual. I would grade it A+.”

Review by
10/02/2017

“It was good service. It was fast, efficient, friendly. It was for termite control. I would give it A+.”

Review by
10/02/2017

“They were on time and quick and did a good job. It was for pest control. I would give them an A+.”

Review by
10/02/2017

“Whatever the number of times they came, I thought it was positive. It was for termites. I would give them a B.”

Review by
10/02/2017

“They weren't effective—what they were spraying didn't work out for us. But as far as the customer service and everything, no problems there. I'd give them a B. It just didn't work for us, not that they're a bad company.”

Review by
10/02/2017

“Cockroaches made it negative for me. They weren't able to resolve the issue. I'd grade them a C overall. Quality of work meaning, did I get what I needed, so no. It didn't get the job done. I would not recommend them.”

Review by
05/18/2016

No review comments provided

Review by
05/18/2016

“The technician was great. He offered additional services to consider and was very thorough and knowledgeable with his information.”

Review by
05/18/2016

“Expensive but got the job done.”

Review by
05/18/2016

“My pest control specialist had to come out to my house twice. The first time he called me to set up an appointment and assured me he would thoroughly spray the outside so I would not need the inside done however, I still separately scheduled an appointment for inside with one of the girls in the office because I pay to have both done and we still had activity inside. When he came out he went through our house very quickly, told me there would still be activity because he sprayed a repellant and then left. The last technician spent much more time going through the house and we did not see activity at all afterward. As nice as this guy seemed, he also seemed a bit irritated to be back at my home and I'm not convinced he was as thorough as our last tech(we still see a variety of bugs around the house.)”

Review by
05/17/2016

“Stan came to visit us for our first pest treatment, and I had a wonderful experience with him. He was thorough, professional and personable. He was ahead of the game on any questions I might have had, and made sure we were set up for success before he left. Also, I spoke with Ann the other day and she was a pleasure as well! She was incredibly timely on setting up our appointment and made some needed contact info changes to our account immediately. You've already made me a big North Fulton Pest Solutions fan. Thanks for taking great care of us!”

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