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FEATURED REVIEWS
“They do a fantastic job, reliable, come out when they are supposed to, always let me know when they are coming out, and very knowledgeable.”
“They were excellent! They were very punctual, thorough, courteous, and effective.”
“I would like to recognize Andrea for her exceptional service. I think that was her name. Really, any of the girls that I talked to on a regular basis were good. There were about 2 to 3 of them.”
“Andrea in the front office is awesome. I like all the guys that come out, but I don't remember their names.”
“Stan came to visit us for our first pest treatment, and I had a wonderful experience with him. He was thorough, professional and personable. He was ahead of the game on any questions I might have had, and made sure we were set up for success before he left. Also, I spoke with Ann the other day and she was a pleasure as well! She was incredibly timely on setting up our appointment and made some needed contact info changes to our account immediately. You've already made me a big North Fulton Pest Solutions fan. Thanks for taking great care of us!”
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“Joe Craven has been amazing. Always treats us like family and answers all our questions.”
“Service Provider Joe Craven is outstanding. Office manager Andrea always handles all communications professionally and quickly.”
“Joe Craven is friendly and does thorough job. Andrea in the office was very knowledgeable and efficient in setting up my account and is great at follow through.”
“I would like to recognize Stan and Nick for their exceptional service.”
“The guy who does the work on my lawn, Greg, does a good job.”
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“Quincey should be recognized.”
“I can not remember his name, but the technician that comes out is super helpful and answers my questions.”
“They did a great job.”
“Everyone that I have dealt with has been pretty great.”
“I am very happy with the most recent technician who sprayed my house.”
“I would like to recognize the lady in the office for her exceptional service. She always makes sure I have the information I need.”
“I would like to recognize Quincy for his exceptional service.”
“I would like to recognize Jason for his exceptional service.”
“North Fulton Pest Solutions was very easy to schedule with. The tech was great and was concerned about the safety of our pet.”
“I think they do a great job.”
“The technician, Robbie, was great.”
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“Tim and the other gentleman that came both were great.”
“They met my expectations with being there when they say they will be there.”
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“They met/exceeded my expectations with the termite inspection.”
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“I would recognize Martin Bella. I think that was his name.”
“I would like to recognize Joe.”
“I was pleased with the response and communication of the salesman.”
“I would like to recognize Jason for his exceptional service.”
“North Fulton Pest Solutions met/exceeded my expectation in regards to always being prompt.”
“No not at this time.”
“Nick”
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“I made a mistake when completing a customer feedback form and was contacted immediately by Blake Edwards, the Vice President of North Fulton Pest Solutions. He wanted to understand the problems causing me to give a one star rating on certain questions. I failed to click the correct number of stars - 5 Stars for each of the areas. North Fulton Pest Solutions really cares about their customers and wants to make sure any and all problems are resolved.”
“Quincy M. is always a pleasure to deal with and a credit to your team.”
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“North Fulton Pest Solutions did well spraying for insects and they did pretty good when we needed wildlife removal.”
“Initially, they are there. They give a quote. They met my expectations there. The follow-up is where they fell short. You want a customer long term, not just to make a short term sale. If you make a customer happy, they will tell 10 people. If you make them mad, they will tell 100.”
“I've bee using them since for about 30 years before the other company had bought them out. I just feel like they are honest and they are good to work with. For instance, they wanted to do this wildlife removal contract monthly. I found that to be overkill and it was not in our budget. I asked if we could do it quarterly and they said yes. They really worked well with me to figure out a solution.”
“They met my expectations.”
“The representative who baits the traps provides exceptional service.”
“Monthly rodent control”
“Snake Removal & Pest Control”
“Everything was as is. They did what they said they would do.”
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“They do a fantastic job, reliable, come out when they are supposed to, always let me know when they are coming out, and very knowledgeable.”
“They removed raccoons from my sun room.”
“North Fulton Pest Solutions was supposed to rat-proof my house.”
“They also handle wildlife exclusion”
“Everyone at North Fulton Pest Solutions I dealt with did a great job.”
“I would like to recognize Maria for her service.”
“Other than the termite station location, everything else has been great.”
“Greg, our technician was very professional.”
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“They were excellent! They were very punctual, thorough, courteous, and effective.”
“Everyone that has come out has been exceptional.”
“I would like to recognize Joe for his exceptional service.”
“I would recognize the guy who came out today, he was very helpful and knowledgeable.”
“I am most satisfied with them because they seem to be honest.”
“I am most satisfied that they are always very professional.”
“I would like to recognize the technician that came out for his exceptional service.”
“I would like to recognize the sales rep, he was fantastic. The installer was also great, he was really knowledgeable and a really nice man.”
“I'd like to recognize Jason.”
“They inspected everything. They looked around and did what they were supposed to do.”
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“Their customer service is terrible. They sometime call my wife or sometimes call me. They miss appointments. They schedule appointments for different times where we had to leave work early to meet them and then they don't show up. One time they called us much later than the appointment was supposed to be to say they wouldn't make it. The work was fine. The big problem we had was sticking to their schedules and the process by which they schedule. It's almost like they pick a number at random. There is no continuity. No common sense.”
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“They stay on me to keep us on the quarterly schedule. They always work around my schedule. They are also very fast, which I appreciate.”
“Kevin has always been a great technician.”
“They exceeded my expectations at correcting an issue. There was a slight issue when they sealed a hole in my AC and a pipe got broken. There was some question on whether or not it was their line of work, but they owned it and fixed it in a timely manner. It was great.”
“Andrea in the front office is awesome. I like all the guys that come out, but I don't remember their names.”
“I like that Calvin texts me and is proactive with scheduling.”
“I would like to recognize Andrea for her exceptional service. I think that was her name. Really, any of the girls that I talked to on a regular basis were good. There were about 2 to 3 of them.”
“I was most satisfied that bugs died.”
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“Joe Kraven was the man who was at our house. He was great!”
“Their customer service and timeliness exceeded my expectations. They also responded to us with the right level of concern, which made it obvious that they cared and that they wanted to make it better for us. There were squirrels in our attic and they promptly responded back to us and took care of it quickly. I appreciated that.”
“I was most satisfied with the professionalism. The people I worked with were also very personable.”
“I was most satisfied with their overall thoroughness.”
“They met my expectations in all areas.”
“I was most satisfied that I had no bugs! Their treatment worked.”
“I was very satisfied with how responsive they were.”
“It's a matter of knowledge and anticipating problems.”
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“Everything was fine. I did not have any problems at all.”
“Jason is our service person. He does a great job in a friendly, professional manner and is always ready to help when we need something done.”
“I gave them all fives! They do a really good job.”
“They addressed my concerns. There was a problem with ants, and he gave me some information there and let me know what to expect. Overall, I'm happy.”
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