Future Services, Inc.
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Future Services, Inc. has received 4.6 out of 5 stars based on 212 customer surveys.
5
154
4
36
3
13
2
8
1
1
7th year as a Best Pick Call
"All relationships are built on trust, and we never break that trust. We treat clients like family, and we never lie, cheat, or steal. We spend whatever time, energy, or expertise is necessary to solve our clients' problems, and in all cases, we stand ready to honor our money-back guarantee."

Darrell Lee | President
Company Information
Services Offered
Future Services, Inc., offers pest prevention, termite protection, lawn care, mosquito service, and ant control.
Company History
The family-owned company was founded in 1998 by Darrell Lee and now has five locations in Georgia and South Carolina.
Distinctions
Future Services is a member of the Georgia Pest Control Association and the Certified Pest Control Operators of Georgia.
Additional Information
Employees of the company wear uniforms and undergo background checks and drug testing before hire. The company carries natural family- and pet-friendly products.
Areas Served
Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
P.O. Box 1009
Grayson, GA 30017
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#98793

Compiled Score:

Future Services, Inc. has received 4.6 out of 5 stars based on 212 customer surveys.
5
154
4
36
3
13
2
8
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/20/2018

“Great customer service.”

Review by
12/19/2018

No review comments provided

Review by
12/18/2018

“They are always on time and prompt.”

Review by
12/17/2018

No review comments provided

Review by
12/17/2018

No review comments provided

Review by
12/17/2018

No review comments provided

Review by
12/17/2018

“Their timeliness, they are punctual when they give me a time.”

Review by
12/16/2018

“Was told I needed 2 more termite traps in my back yard months ago and I'm still waiting I even called about it and they would send someone haven't seen anyone as of yet it was a supervisor who came by and said I need more traps.”

Review by
12/09/2018

“My pest control person is great! He is attentive to my needs: remove shoes/cover shoes and he answers all of our questions and concerns each time he visits our home.”

Review by
12/09/2018

“They don't check all the stations when they come to my home... not happy about that?”

Review by
12/06/2018

“They identified some weeds in my yard that they needed a different chemical for than the ones they had on the truck. They made a special trip back with those chemicals to address those weeds. That's something I really thought was above and beyond.”

Review by
12/06/2018

“They are always available for inside services when I need them.”

Review by
12/06/2018

“I was most satisfied with the way they delivered their service.”

Review by
12/06/2018

No review comments provided

Review by
12/06/2018

“They do termite services and additional lawn care.”

Review by
12/06/2018

“I am most satisfied that there are no more bugs.”

Review by
12/06/2018

“Future Services explained what they were doing and why.”

Review by
12/06/2018

“Future Services, Inc. has done quarterly maintenance, inside spraying and visual inspection for me.”

Review by
12/06/2018

“I have been satisfied with their timeliness. They are quick to get someone out when I call.”

Review by
12/06/2018

“They did not meet or exceeded my expectations in any area.”

Review by
12/06/2018

No review comments provided

Review by
12/06/2018

“I am not satisfied at all with Future Services. I still have problems with pests. I never saw an improvement, and in fact, I saw an increase in pests. I feel as though they should try to satisfy their customers because I paid for the service.”

Review by
12/05/2018

“I am satisfied”

Review by
12/04/2018

“Mr. Henley is always professional, courteous and knowledgeable about our issues.”

Review by
12/04/2018

No review comments provided

Review by
10/19/2017

“I would give them an A.”

Review by
10/19/2017

“I don't see any bugs. I would grade them an A.”

Review by
10/19/2017

“I haven't any issue over here. I would say they're an A.”

Review by
10/19/2017

“The guy that came in to do the application—he was really knowledgeable, and really explained what was going on, and what kind of products they were using. He didn't just kind of come and go. He really wanted to make sure I know what they were using, and what he was doing. I'll give them an A+ because the guy—he even came—we had done some yard work in the front, and they couldn't really find the original bait traps. I mean they weren't all that invisible, but they just put new ones in to make sure. And the ones that he was able to check, he checked those, and they put new ones as well to make sure they could see what was going on. I'd recommend Future Services. I just haven't had a ton of interaction with them, except for that one or two, maybe.”

Review by
10/19/2017

“I think that when the young man came to my house and explained the type of service that he was going to sell me, it was a service that actually worked, and I could really see the benefits. I just can't express—the fact that so many people come to sell you things that don't work. The sort of service that they provided actually worked, and I was excited by that. I'd say they're an ‘A’—‘A,’ as in awesome. I think the customer service was great. Very punctual. I think no one's perfect; there's always room for improvement.”

Review by
10/19/2017

“We actually used them for a few services, so I'm not sure which one this is about. But every person that came to my door from that company has been great to work with, very nice and friendly, and if I ever have any issues at all they are always ready to come out. I have not been happier with a home services company as I have with Future. I would grade them an A+.”

Review by
10/19/2017

“I haven't had a bad experience with them at all. They do the job. I haven't had much contact with them, but they do what they're supposed to—and the times they were there, they left me notification that they'd been there, so I assume they did what they were supposed to. I have nothing negative to say; I can't say anything bad at all, and that's a good thing.”

Review by
10/19/2017

“When the gentleman came for the termites, I was there, and I went around with him, and he explained it. I like knowing stuff. It's good. They do both termites and pest control, and the experience I'm referring to right now is termites. I'm good with an A.”

Review by
10/19/2017

“Everything was positive. My termite—I was getting the pest control. Had a little situation during the pest control this time, but everything was positive. Future Services reassured everything. I'd probably give them an A. I would recommend.”

Review by
10/19/2017

“It was a positive experience because they came in and talked to us about the service and explained everything—what they did and why it worked—so we felt more comfortable. I would grade the overall experience with an A.”

Review by
10/19/2017

“When the guy came back to spray my house, I was having some problems with another pest, and he came back the next weekend and serviced it again. I would say they're an A. It was good. I would recommend them to someone.”

Review by
10/19/2017

“I can't really say too much, because actually what they do for me is termite inspection and just, they're like—but so far, by calling them, I have no issues with them. I would give them an A. I would recommend them.”

Review by
10/19/2017

“It was positive because of the great explanation of the services they were giving, and the person who came to give the service was very informative and polite. I would grade the overall experience with an A.”

Review by
10/19/2017

“They're my termite people. They didn't do anything extraordinary; just the regular stuff. I would give them an A-. They didn't do anything horrible. It just wasn't extraordinary, the termite company.”

Review by
10/19/2017

“Just them coming out made it positive. I had called them with a problem I had with the services, and they came out the next day. It was good. I'd give them an A.”

Review by
10/19/2017

“The service member that came out and handled my issue made it positive. I would give the overall experience an A. I'd be likely to recommend Future Services.”

Review by
10/19/2017

“I give Future Services high marks across the board. They did termite control. They’re very professional, they’re very thorough, and they’re punctual—A+.”

Review by
10/19/2017

“The same day—we had ants the same day they came out—the ants were gone, so it didn't take forever for them to go away. I'd give them an A+.”

Review by
10/19/2017

“He was very informative. Great customer service, and was willing to come back without any hesitation to spray inside. I'd give them an A+.”

Review by
10/19/2017

“They were friendly, explained everything, everything was done on time, pleasant experience. I would give the overall experience an A+.”

Review by
10/19/2017

“Whenever I have an issue they showed up, they've called ahead before they've showed up. I would grade Future Services an A.”

Review by
10/19/2017

“I didn't really come in contact with anyone. They came for termites. I'd give them an A.”

Review by
10/19/2017

“They just did what they were supposed to do, and they were pleasant. It was an A.”

Review by
10/19/2017

“They provided the service that I asked for. I would give them an A overall.”

Review by
10/19/2017

“They had great service. I would give the overall experience an A +.”

Review by
10/19/2017

“It wasn't bad, they were friendly, professional. I would grade them a B+.”

Review by
10/19/2017

“They just do their job. The overall experience with them was good. Everything was fine.”

Review by
10/19/2017

“The gentleman that came to my house was very knowledgeable about what I needed and supplied the services at a decent price. I'd give them a B because I still have a few issues. All the rain might have washed it away. I would recommend Future Services.”

Review by
10/19/2017

“They came and sprayed. I got more bugs than I did before. It was OK work. My only thing was when they sprayed, I had more bugs. I called them, and they came out and sprayed again. It's almost like they're spraying, but there are more ants coming out.”

Review by
10/19/2017

“It was fine. I would give them a B. They didn't control the ants. We have a lot of ants. It was just for the termites. They need to check for the ants and the other bugs. Depending on the weather, there are a lot of spiders. Future Services need to do something about it.”

Review by
10/19/2017

“I had them come out for a termite inspection. Nothing spectacular; they just put it, nothing special about it. They do good work. Never really had to deal with customer service. There's never been a time frame; they just come when it's ever OK for them; convenient—which is fine. I never see them, they come when I'm not at home.”

Review by
10/19/2017

“They came in, they did what they said they were going to do, the cost was exactly what they said it was going to be and therefore, as far as I'm concerned it would be positive. They didn't up the cost on me, and they did what they said they were going to do. Right now, I'm waiting to hear from them; I don't know what they're planning on doing. I'd grade them a B, because they need improvement. So far, he came out and pulled all the traps and looked in them, let me see where they're at. I'm not wanting to give out an A, unless they do an exceptional job.”

Review by
10/19/2017

“They came out the first time, and they installed everything, and I think I've seen them once after that. It's been pretty much almost a year. I'd give them a C.”

Review by
10/19/2017

“My grass isn't growing. I'd give them a C.”

Review by
10/19/2017

“They do pest control.”

Review by
10/19/2017

“To be honest, it appears that what they did for us, as far as the spraying for ants—it didn't work. So, I don't know. The experience of when they came out—my wife said he was cordial and professional, but what they put down didn't work. I wasn't happy about that. I'll say a D. They did come out, they were professional, but it's just that the product didn't work. That's their brand, that's what they make their money off of—the product. I wasn't there; she said they were nice. I believe they did show up on time. I wouldn't recommend them. If it comes down to spraying for ants and things like that—I think what they're mostly known for is termites. We just tried them for ants. But I think they're pretty good with termites, just not with other insects. I wouldn't recommend Future Services, though.”

Review by
02/14/2017

“They come out for our pest control and for our yard. They call in advance to let you know they're coming. I typically don't really interact with them once they're here, because they just don't bother you once they get here. I like the advanced notice and the fact that they just kind of do the job and leave. I'll give them an A.”

Review by
02/14/2017

“They sprayed for insects. The technician that does my house is pretty nice. He's here on time and is always the one that does the service. They deserve an A.”

Review by
02/14/2017

“They put in termite bait traps around the house. They've got a good price, they're efficient, and they do a good job. They deserve an A+.”

Review by
02/14/2017

“We had them treat for pests and termites. They make their appointments, do what they've got to do, and leave. They get an A+. We would recommend them.”

Review by
02/14/2017

“They did pest and termite control. They're thorough on their follow-up and courteous with letting me know when they're going to be here. Their prices are fair. They get an A+ from me.”

Review by
02/14/2017

“They came for termite control. They came out and did the work right away. They deserve an A+.”

Review by
02/14/2017

“They did termite control and the grass. The people that come here do a good job. They get an A+ from me.”

Review by
02/14/2017

“They did termite control. They come when they're supposed to and do their job. I give them an A.”

Review by
02/14/2017

“They did pest and termite control. They called before they came and did what they were supposed to do. I give them an A.”

Review by
02/14/2017

“They did termite control. They're local and available. They get an A. There's already been some improvement.”

Review by
02/14/2017

“They seemed knowledgeable. They took care of the job like they were supposed to, and I've not had any issues. They get an A from me.”

Review by
02/14/2017

“So far, I haven't had any problems. They call me every time they're going to come over and leave a note on the door. That's very convenient. I haven't seen any bugs, so I suppose they are doing what they said they would. They get an A+.”

Review by
02/14/2017

“I have not interacted with them. But when they are here, they do a good job. That's all I can tell you. I've seen them come do the pests, so I think they're doing a good job. They get an A+ from me.”

Review by
02/14/2017

“They did pest and termite control. They had good prices. They seemed like they had pretty good customer service whenever I called for any follow-up. I’d give them an A. I would recommend them.”

Review by
02/14/2017

“They do my pest control and my termite control. The guy that comes out is awesome. He's very thorough, explains everything, and always lets me know before he comes. They get an A.”

Review by
02/14/2017

“They do my termite treatment. They put the canisters in my yard and check on it a couple times to make sure that the termites were gone. They're sufficient, on time, and communicate very well. I give them an A.”

Review by
02/14/2017

“They get an A. It was the termites.”

Review by
02/14/2017

“Future Services made it a positive experience.”

Review by
02/14/2017

“They were trying to treat the ants. I had ants around the window sills of my windows. He explained to me that ants get in, pretty much. They were trying to get in and they were all outside around the brick and everything. I would give them a B. I still have the ant problem.”

Review by
02/14/2017

“They do pest control. They're through my apartment complex. I give them a B.”

Review by
02/14/2017

“They did pest control. They were friendly and the treatment was successful. I give them a B+. I don't think there was necessarily an issue. It just wasn't perfection.”

Review by
02/14/2017

“They did termite prevention service and pest control. Sometimes they didn't show up when they were supposed to and sometimes when they came out they didn't do as thorough of a job as they are supposed to, as far as putting down the pest control. You have to sort of remind them to put pest control down in certain areas. Overall, I would give them a B. The main problem I have is the punctuality. Sometimes they make an appointment and it has to get changed a couple of times. Someone was supposed to have come out and no one showed up. I had to call the office and they had no knowledge that the appointment had been missed because, apparently, they let the technician in the field keep up with the appointments and I guess the office doesn't keep up with the appointments. So when you call the office, they have to locate the technician to find out what happened. That was one of the biggest gripes I had with them.”

Review by
02/14/2017

“I don't have Future anymore. I canceled my service with them. It was termite and general pest control. They came on time. The work here was perfect. They did what they needed to do and that was it. I didn't have any situations where they didn't come or I was billed wrong. It wasn't excellent, but it wasn't an F either. I would give them a C. It's not poor service. They just didn't go over and beyond. I don't have any termite problems, so I guess it was OK. The one thing I did have a problem with is that the little caps on the termite things that they put in the ground, they were always broken and when I would call to have them come replace them, they never came. The one person who would come, he was really informative as far as telling me about the different insects and the chemicals they use. I don't give anybody an A.”

Review by
02/14/2017

“I just realized some new stuff that they didn't do when they came out to do my termite stuff. The first time they came out, the guy came out and checked it three months later and they had never even put any bait in it the first go-around. When I was outside, I had moved some of my rocks that were in my little bed out front, and the lid wasn't even attached. There were rocks all down in it, which means my grandkids can get into that bait. I give them a C-. The customer service was awesome.”

Review by
02/14/2017

“It looks the same as they day they started doing it. They do my termites and they do my grass. I don't really have time to call them about it. I travel a lot. My termite situation is good, so I give them a C. They're cool, but they told me I could cancel at any time. But then when I tried to cancel last year, they told me I had to wait my contract out or I had to pay $1 or $15 to cancel.”

Review by
03/08/2016

“They treated today. They treated for termites before I purchased, and then they just came out today and did a follow-up for termite service. The guy was really nice when he called, and he explained to me that the cost was on the builder. He was very nice. That’s the only experience I had with them. I would recommend them to a friend. I would give them an A+.”

Review by
03/08/2016

“I did have somebody come out before I moved in. He sprayed wherever I needed him to. He’s very personable, and he was on time. I just wanted to keep from dealing with bugs, so I had them spray before I moved in. The guy came in and sprayed the entire inside, the surrounding areas of the house, and then some additional areas that I had. I would definitely recommend them. They’re an A+.”

Review by
03/08/2016

“I didn’t know they were coming out, and I have a gate in the back where the other parts of the termite things are in the ground. They weren’t able to get back there, but they left a note on the door letting me know that they had been out. All I had to do was call them and let them know, and I scheduled another day for them to come out. They were very good about that, and they came out to put the new baits in the backyard. I left the gate unlocked for them that day so they would come. They were on time. I had to work that day as well, so I wasn’t here, but I know that they did come. I asked if they could please lock the gate after they left, and they did that. It meant a lot to me that I could trust them in that way. I don’t have any problems with the termites, so I guess the systems are working. The only thing I would say is that the next time they do come out, they could let me know that they’re coming. If I had known when they were coming out, I could have left the gate unlocked for them. That way, they wouldn’t have had to come back out twice. It all worked out great, so I’m very happy and pleased that it did. I would give them an A+.”

Review by
03/08/2016

“I called Future Services today, as a matter of fact, because according to one of their little brochures they gave us, the weeds they treated for should be dying and they're not. But they told me today that it takes another treatment to have it really take effect. On the lawn, they were doing a weed treatment. They are doing termite control also, which the builder pays for during the first year, and then we have pest control services done in the house. I would recommend them. The people have all been very nice, very friendly, and very professional. I'm just kind of waiting on the lawn treatment to understand better that it's going to take a while. I would give them an A rating.”

Review by
03/08/2016

“Future Services set out the termite things in the yard. It was done through our builder, so I didn't really communicate with them. I would give them an A grade.”

Review by
03/08/2016

“I only met the guy once. He took care of the termite treatments for a year for me. I never had to contact them for any reason. I had no complaints, so they're an A.”

Review by
03/08/2016

“They just came out regularly when we had them. We never saw them; they just left a notice on the door if there were termites or not. I would recommend the company.”

Review by
03/08/2016

“They were very professional. They did all the spraying and all the other stuff. I would recommend this company to a friend or a neighbor. They get an A rating from me.”

Review by
03/08/2016

“They were doing termite treatment, and it was pretty fast. When I called them to have it done, they came the next day. I’d give Future Services an A.”

Review by
03/08/2016

“It was fine. It seemed to be pretty good. He just showed up and put something in the ground. Everything is fine so far, so I would give them an A.”

Review by
03/08/2016

“We didn't have anything negative to say. I think that they did termite treatment. I would recommend this company. I would say they're an A.”

Review by
03/08/2016

“I haven't had any issues with pests or termites. I would grade them as an A.”

Review by
03/08/2016

“They were checking around the house. I would recommend them. They earned an A.”

Review by
03/08/2016

“They were thorough. They just laid some termite control. I would recommend them. They’re an A.”

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