Alexander Termite & Pest Control
21st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Alexander Termite & Pest Control has received 4.7 out of 5 stars based on 125 customer surveys.
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12
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21st year as a Best Pick Call
"Alexander is a company you can trust to protect your home. Since 1966, we have provided quality and value in our pest management services, along with the longevity and financial stability to stand behind our guarantees. We're not trying to be the biggest pest control company in town, just the best."

Charlie Washburn | General Manager
Company Information
Services Offered
Alexander Termite & Pest Control provides services for household pests, mosquitoes, and subterranean termites in metro Atlanta. Alexander offers flexible service plans based on customers' needs.
Company History
James H. Alexander started the company in 1966. Since then, it has been managed by family members and experienced employees.
Distinctions
Alexander has been designated a QualityPro company by the National Pest Management Association (NPMA) since 2005. The company is a member of the Georgia Pest Control Association and the NPMA.
Employee Information
General manager Charlie Washburn has been with the company for more than 20 years. On average, Alexander's technicians have been with the company for over ten years.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
2395 Pleasantdale Road
Doraville, GA 30340
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed
Licenses
#97031

Compiled Score:

Alexander Termite & Pest Control has received 4.7 out of 5 stars based on 125 customer surveys.
5
104
4
12
3
5
2
4
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/08/2019

“They are always on time and very professional.”

Review by
10/08/2019

No review comments provided

Review by
10/02/2019

“The guy that came out here. The guy was wonderful, they were perfect.”

Review by
09/27/2019

“The salesman who came out and the technician were both good and professional and did what they said they would do. I was very pleased with both of them.”

Review by
09/27/2019

“I would like to recognize Jamie for his exceptional service, he is amazing. Everyone that has helped us has been fantastic.”

Review by
09/27/2019

“They did everything we expected them to do.”

Review by
09/26/2019

“The customer service is amazing and they are always very polite.”

Review by
09/26/2019

No review comments provided

Review by
09/25/2019

No review comments provided

Review by
09/17/2019

“I would like to recognize my person for her exceptional service. She has been there for years. She was good.”

Review by
09/17/2019

“They met my expectations for servicing our second floor.”

Review by
09/16/2019

“I would like to recognize my technician for his exceptional service. He is doing a great job! He is always prompt, talks to me, and fills me in on anything I need to know.”

Review by
09/16/2019

“They come once every year and I have been pleased.”

Review by
09/16/2019

“I would like to recognize the gentleman who came. He provided exceptional customer service.”

Review by
09/12/2019

No review comments provided

Review by
09/12/2019

No review comments provided

Review by
09/12/2019

“Alexander Termite & Pest Control met my expectations in all areas.”

Review by
09/11/2019

“I really like that they call and confirm the appointment the day before and they call when they are on the way.”

Review by
09/11/2019

“prompt, efficient and courteous”

Review by
09/10/2019

“I have used Alexander for over 40 years and they have been great. If I ever have any problems they always are helpful”

Review by
09/10/2019

No review comments provided

Review by
09/09/2019

“I would like to recognize Sandra for her exceptional service.”

Review by
09/09/2019

No review comments provided

Review by
09/09/2019

“I've used them for a long time and they're very reliable each year they need to do the service.”

Review by
09/07/2019

“The representative that comes out here.”

Review by
09/07/2019

“Rick Hurtis.”

Review by
09/06/2019

“I would like to recognize James, who is the tech, for his exceptional service; he is spot on. He is really good, knows his stuff. I definitely recommend him.”

Review by
09/06/2019

“The person who did the work.”

Review by
09/06/2019

“The individual who provides the service does great work and he's a great guy.”

Review by
09/06/2019

“The scheduler Perry.”

Review by
09/06/2019

“James has been coming to my home for years, I have never been disappointed in his work! Terri always calls me when its time for James to come. She is very good at what she does and I appreciate her work! .”

Review by
09/06/2019

No review comments provided

Review by
09/06/2019

“Don would like to recognize Melvin.”

Review by
09/06/2019

“The entire staff is exceptional! They always follow up and do what they say, when they say they will do it. Alexander Termite & Pest Control is a very dependable company!”

Review by
09/06/2019

“Melvin is our usual technician and he is very good and does a great job. I would give him some recognition.”

Review by
09/06/2019

“Our technician, Melvin, is very thorough. He always listens to any feedback and I also like that I get reminders.”

Review by
09/06/2019

No review comments provided

Review by
12/07/2018

“They exceeded my expectations.”

Review by
12/07/2018

“I am most satisfied with the dead roaches.”

Review by
11/28/2018

No review comments provided

Review by
11/27/2018

“They were always on time, and they did what they said what they were going to do.”

Review by
11/26/2018

“Overall, I feel they have done a good job.”

Review by
11/26/2018

“They're men of their word. Every time I call for them to come back, they come back. They do whatever is necessary to get rid of the pests.”

Review by
11/26/2018

“I would like to recognize James because he was very good.”

Review by
11/26/2018

“I would like to recognize them all for exceptional service.”

Review by
11/26/2018

“They have gotten there and got me invoiced on time, so I have nothing really to add to that.”

Review by
11/26/2018

“I am satisfied with the customer service.”

Review by
11/26/2018

“I have used several times and they are pretty good. They could be more thorough.”

Review by
11/20/2018

“They were great with communication and showing up as promised.”

Review by
11/19/2018

“Since a long time ago, I have been satisfied with their inspection and their process of setting up an appointment. They're very diligent about calling to set up an appointment. They were very nice this year because I had to change at the last minute. The inspector always does a good job.”

Review by
11/19/2018

“Alexander Termite & Pest Control meet our expectations in regards to always being on time.”

Review by
11/19/2018

“I am most satisfied with not having bugs.”

Review by
11/19/2018

“I would like to recognize Sandra and the gentleman that came out and did the termite treatment”

Review by
11/19/2018

“They meet my expectations in professionalism and reliability.”

Review by
11/19/2018

“Satisfied in all areas.”

Review by
11/19/2018

“Alexander Termite & Pest Control meet and exceed my expectations in everything from the initial contact to the work to any kind of follow up needed!”

Review by
11/19/2018

“Alexander Termite & Pest Control has nice employees. They are friendly. They are on time. They just do a super job.”

Review by
11/19/2018

No review comments provided

Review by
11/19/2018

“The technician is wonderful.”

Review by
11/19/2018

No review comments provided

Review by
01/24/2018

“Alexander Termite & Pest Control were fine. I liked that they did what they needed to do, and they were on time. They did pest control for me. I would grade the overall experience with an A.”

Review by
01/24/2018

“It was positive because they came out when they said they would, and then they followed up a few weeks later. They did pest control for me. I would grade the overall experience with an A.”

Review by
01/24/2018

“They did a great job. I liked a little of everything about the company: they were on time. People, when they came, made appointments and were pretty proactive about telling when they were going to be here; they were professional, clean, put stuff on their feet to not track anything in the house. Everything was nice. They did a bug spray, inside and outside. I would grade the overall experience with an A+.”

Review by
01/24/2018

“It was positive all the way around because they were attentive to detail, genuinely tried to resolve the issue, and not just get out the door to be done with it. I would grade the overall experience with an A+.”

Review by
01/22/2018

“Alexander Termite & Pest Control did the quarterly spraying for bugs. I liked that they are always on time, do a pretty good job, and if I do see bugs between visits, they would come out. I would grade the overall experience with an A.”

Review by
01/22/2018

“They were excellent. They did pest control for roaches and ants. I liked that they were personable, and they came when they said they were coming. It was just a nice and pleasant experience. I would grade the overall experience with an A+. I might have already recommended them.”

Review by
01/22/2018

“They installed the bait stations. I liked that they showed up when they said they would show up, and they did what they said they would do. I would grade the overall experience with an A.”

Review by
01/22/2018

“They did pest control. I liked that they guaranteed their work, and they would come back out if what they are doing is not working. I would grade the overall experience with an A.”

Review by
01/22/2018

“They sprayed the place. I liked that they were on time; they were professional and they got the job done. I would grade the overall experience with an A.”

Review by
01/22/2018

“They come to the house and checked everything. I don't really have an opinion. I would grade the overall experience with an A.”

Review by
01/22/2018

“They did come to my house, but they didn't end up killing the animals we had. The work was not completed adequately. They did disappear a little bit, but they keep coming back. I would grade the overall experience with a C. He was here on time. It was just that it wasn't working.”

Review by
01/04/2018

“Alexander Termite & Pest Control did a really great job and I'm very satisfied. They did a termite inspection. The guy did a great job. He did an inspection. Told me what needed to get done and got it all taken care of. It really was an inspection for a home closure. I would grade the overall experience with an A+. He was very thorough.”

Review by
01/04/2018

“They did the house, inside stuff. I liked that they come here on time. Their billing is accurate. If I have any problems, I call them up and they send somebody out again. We have been dealing with them a number of years; It only happened a couple of times. I would grade the overall experience with an A.”

Review by
01/04/2018

“We've noticed some bugs recently, but other than that, it's been pretty good. They sprayed everywhere. I liked that they were thorough. I would grade the overall experience with an A-.”

Review by
01/04/2018

“I didn't have a positive experience. I called back before the end of the 30-day period, and I did not get a response on coming back because I had a problem. He did not come back out. When he came out, it was very professional, but I had problems. When he sprayed outside, there might have been an area where he didn't spray, and I had problems with pests as a result of that. So, that's why I thought he should have come back out. I would grade the overall experience with a D. Quality of work—work was not complete. Customer service—they really didn't do what they said they would do. And they said they would come back out in 30 days if I called in, and I did, and I called in twice.”

Review by
10/11/2016

“They definitely are our pest control company. I really love our service person Jamie; he is always on time, friendly, and very thorough. I've seen other people do the same job not well at all. He is very good at what he does. I love the fact that he has been with us for a long time. They earned an A+.”

Review by
10/11/2016

“They have been doing work for us for a very long time. They are very efficient, prompt, and they have been doing my termite inspections for 1 or 12 years. Now I also use them for mosquito and pest control outside. They deserve an A+.”

Review by
10/11/2016

“I really enjoyed them and I liked them. I like their prices and I enjoyed how easy the guys were to deal with, they have great customer support. Their people are really cordial and really nice. I would grade them an A+. ”

Review by
10/11/2016

“They called every time before they came over which was nice. The reminder was good. They get an A+. I would most likely recommend them.”

Review by
10/11/2016

“I used them in the past, over ten years ago. I would grade them an A, their quality of work is good. I would highly recommend them.”

Review by
10/11/2016

“They were always on time, they did what they said they were going to do, and their prices were reasonable. I would grade them an A.”

Review by
10/11/2016

“They’re always reminding me when things are due and what can be done to improve the pest control. I would grade them an A+.”

Review by
10/11/2016

“In my experience, they come and spray for mosquitos. No complaints for sure, and our experience has been good, excellent.”

Review by
10/11/2016

“The rep was very nice, they were quick, polite, and everything was good. I would grade them an A+ on all of them.”

Review by
10/11/2016

“They come and spray for mosquitos. No complaints for sure, our experience has been good. Excellent if you want.”

Review by
10/11/2016

“They've always done what they said they would do. I would grade them an A. I would highly recommend them.”

Review by
10/11/2016

“That was a long time ago. Right now is not a good time, so take me off the list. Everything was fine.”

Review by
10/11/2016

“Everything was as expected. I had minor work done, and it was good. I would highly recommend them.”

Review by
10/11/2016

“The guy that came and did the survey he was especially good. They really are a professional group.”

Review by
10/11/2016

“I liked the explanation that they gave about all of the treatments and options. They deserve an A”

Review by
10/11/2016

“They are fine. They are always prompt and they work with our schedule. They’re an A+ company.”

Review by
10/11/2016

“They were definitely knowledgeable about the pests themselves. They earned an A+.”

Review by
10/11/2016

“They always do a good job. I have no complaints and would highly recommend them.”

Review by
10/11/2016

“I liked that they were professional. I would grade them an A.”

Review by
10/11/2016

“I have no complaints and I would recommend them.”

Review by
10/11/2016

“They were excellent with no complaints.”

Review by
10/11/2016

“Why are you calling? It was excellent and take me off your list.”

Review by
10/11/2016

“So far it's OK. I'm going to say OK.”

Review by
10/11/2016

“It's fine.”

Review by
10/11/2016

“Very comprehensive effort on their part. I would grade them a B.”

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