Alexander Termite & Pest Control
19th year as a Best Pick
certified company
A
rated
Based on 151 reviews
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19th year as a Best Pick Call
"Alexander is a company you can trust to protect your home. Since 1966, we have provided quality and value in our pest management services, along with the longevity and financial stability to stand behind our guarantees. We're not trying to be the biggest pest control company in town—just the best."

Charlie Washburn | General Manager
Company Information
Services Offered
Alexander Termite & Pest Control provides services for household pests, mosquitoes, and subterranean termites in metro Atlanta. Alexander offers flexible service plans based on customers' needs.
Company History
James H. Alexander started the company in 1966. Since then, it has been managed by family members and experienced employees.
Distinctions
Alexander has been designated a QualityPro company by the National Pest Management Association (NPMA) since 2005. The company is a member of the Georgia Pest Control Association, the American Mosquito Control Association, and the NPMA.
Employee Information
General manager Charlie Washburn has been with the company for more than 20 years. On average, Alexander's technicians have been with the company for over ten years.
Licenses
#97031
Areas Served
North Atlanta, Cherokee, Dunwoody/Sandy Springs, Gwinnett/East Metro, Roswell, Alpharetta, Johns Creek & Cumming, Cobb/Marietta
A selection of 151 homeowner reviews:
“Alexander is our pest control company. I really love our serviceman; he's always on time, very friendly, and very thorough. He is very good at what he does. I love that he's been with us for a long time. I would grade them as an A+.”
“We've used them for a long time. They are very efficient and prompt. They've been doing my termite inspections for 12 years. I also use them for mosquito control and outside pest control. They deserve an A+.”
“I really like them. I enjoy how easy the guys are to deal with, and they have great customer support. Their people are really cordial and nice. I would give them an A+.”
“They do pest control for water bugs and spiders. The customer service is excellent, and I have not had any problems. They were able to get rid of the pests right away. I'd give Alexander an A.”
“I used them in the past, over ten years ago. I would grade them an A, their quality of work is good. I would highly recommend them.”
“They've always done what they said they would do. I would grade them an A. I would highly recommend them.”
“They were excellent with no complaints.”
“Everything was as expected. I had minor work done, and it was good. I would highly recommend them.”
“They always do a good job. I have no complaints and would highly recommend them.”
“In my experience, they come and spray for mosquitos. No complaints for sure, and our experience has been good, excellent. ”
“They called every time before they came over which was nice. The reminder was good. They get an A+. I would most likely recommend them.”
“The rep was very nice, they were quick, polite, and everything was good. I would grade them an A+ on all of them.”
“They are fine. They are always prompt and they work with our schedule. They're an A+ company.”
“They're always reminding me when things are due and what can be done to improve the pest control. I would grade them an A+.”
“They were definitely knowledgeable about the pests themselves. They earned an A+.”
“They come and spray for mosquitos. No complaints for sure, our experience has been good. Excellent if you want.”
“The guy that came and did the survey he was especially good. They really are a professional group.”
“So far it's OK. I'm going to say OK.”
“I liked that they were professional. I would grade them an A.”
“I have no complaints and I would recommend them.”
“I liked the explanation that they gave about all of the treatments and options. They deserve an A”
“It's fine.”
“That was months ago, and as it turned out, I didn't need any pest control. They did what they needed to do. I was very satisfied with the company and didn't need any further treatment. I was satisfied with the service. I would grade them an A because they were super fabulous and very helpful.”
“They're reliable and predictable, they call in advance, and they provide good service. Based on what they were required to do, I would rate them A+.”
“We've only used them about three times, but they're very polite, and they come when they say they're going to come. They do get rid of whatever bugs you're dealing with. I found them in the Best Pick Reports. They're A+.”
“They came out, they were prompt, and they weren't one of those ones where I'm trying to get some stuff done to my backyard, but the guy keeps rescheduling and saying they're coming out. He was here on time, he showed me everything he was doing, and he let me know what else I could be doing other than just spraying to eliminate them. It's quarterly, but if I have some issues, they'll come out three times in that quarter for no charge. I'll give them an A+.”
“For pest control, we used Alexander Termite & Pest Control. We've been pretty pleased with them. They just take care of any problems. It's really good. They do regular maintenance. We have termite control and regular service. I'd rate them A+.”
“I use Alexander Termite & Pest, and they're very good. I've been using them for ten years. They come and treat the outside and inside. They come quarterly, and the guy who does it is good at what he does, friendly, and personable. If we have a problem after they've been here, you can call them, and they'll come back and re-treat at no additional charge. They'd get an A.”
“I use Alexander. They get an A. They've taken care of this particular house from before we ever bought it—since it was new in 1968. I have nothing but good things to say about them.”
“I use Alexander Termite & Pest Control. They do a termite inspection once a year, and they did the initial termite installation. They deserve an A.”
“I used Alexander. I've got a termite contract. They come out yearly to inspect. I've never had any issues or had to call them back. I've been using the company for about five years. They deserve an A.”
“We had Alexander for a while, and that was just normal pest control. I don't recall any issues, so they'd get an A from me. ”
“We have Alexander Termite & Pest Control for the termite contract and also in-house pests. We're pleased with all of that. In fact, we lived in Atlanta once before, and we had Alexander then too. We've been happy with them. I'd give them an A.”
“As far as their customer service goes, I've been using them for over 15 years, and I've used the same guy. I've moved three times, and each time, I've kept the same guy. I like that. I would grade them an A because every time I use them, I take them with me.”
“They are very good and very efficient, and I'm happy with their service.”
“They're fine. They do a good job, they do what they're supposed to do, and they show up when they are supposed to. They do inside pests—everything except termites. They're an A grade.”
“They've been good so far. They come out and service the property. It's been a lot better than who I used before. They're easy to call, easy to make an appointment with, and they bill easy. I would give Alexander an A.”
“I've used Alexander Termite & Pest Control. I'm very pleased with them. They do quarterly bug treatments. They've come out when I had problems on occasion, and they do lawn mosquito treatments. I'd give them an A.”
“Alexander is a very good company. I've been using them for like 12 years, and they've sent out the same workman. I'm very comfortable with him, and there's continuity. They're very honest and very reliable, and they can work around my schedule. It's an amazing company. I would give them an A; they're excellent.”
“Alexander was wonderful. They did what they were supposed to do, and I don't have any bug problems anymore. They earned an A+ grade from me.”
“I haven't had any bugs at all. Alexander Termite & Pest Control has fantastic people, and they are very courteous—A+.”
“I've used them for years—they're excellent. They come as scheduled, and they always do a good job. I don't have any problems. They do general quarterly treatment, and I'd give them an A.”
“They sprayed for pests—they were thorough in that. They were friendly on the phone when I scheduled, and then the technicians that came out were extremely friendly as well and very thorough in what they had to do. They also explained the stuff they use. They also were thorough in what pests they found—if they did find any, then they noted that. I liked them because they seemed to be a homegrown kind of local company and they were available the weeks I needed them. I would say they are an A.”
“We use Alexander for pest control. They're excellent, an A+. The last time they were here, they did termite protection and pest control. We've been using their service for four years. The workers are excellent.”
“They spray the entire house because we have problems with pests. We've had them forever—they've done our termite inspection for many, many years. They're very personable and very professional, and they keep their appointments. We're happy with them. I give them an A+.”
“They sprayed around for the inside and the outside to make sure nothing unwanted was coming in. The guy that came out was very informative and very friendly, and unlike our previous pest control people, they actually called to make an appointment. It feels like it's on our time, instead of their time. They're really fantastic. We were previously with another company who kind of made it feel really impersonal, and whenever they felt like dropping by, they would drop by. But when I called Alexander, they were very personal and receptive. I give them an A+.”
“They do a quarterly service on the house, and their service worked. I give them an A+—they are excellent.”
“Everything is fine for me. He showed me a lot. I give them a ten out of ten—I would rate them as excellent.”
“The service that we've had recently from them has been a quarterly bug service. I did it on my own for years, and the bugs have stopped now that Alexander has come in, so they made it easier. My big praise goes to them for my termite bond, I've had those for years and years and years, and we've had to make a couple of claims; they've been outstanding to work with. They're very good to work with, and I'm very satisfied. It started in the house that I bought originally, 20 years ago, when I moved. The previous owners were using Alexander, so we assumed the service, and then the service was so great that we just kept it. We sold that house and moved into another house, and we took them with us—they were a reference, and we stuck with them. I'd say A.”
“I would give them an A for excellence.”
“I use Alexander Termite & Pest Control for five or more years. They do my pest and termite control. The same guy comes every time. He knows where we have problems. I'm happy with Alexander. I saw them in Best Pick Reports, and I would rate them probably as an A+.”
“I've used Alexander for years. I got them out of Best Pick Reports. They did termite control and quarterly pest control for me, and I'd give them an A+.”
“They've done termite and pest control. He came out and sprayed for bugs—we had a fairly decent bug problem, and it's better now because they had the pest control with them. The guy was very nice and very knowledgeable, he explained what he was doing and what was going on, and he answered my questions. I would give them top scores—I didn't have any issues.”
“They show up on time, they are kind, they are knowledgeable, and they return without any hesitation if you have a problem. We used them at my old house for 34 years. They had our termite letter and pest control contract. I just moved, and I got them for my pest control. We saw that we had the termite letter to begin with them, and we were so very satisfied from the termite procedure that we decided to go with them for pest control. If my contract runs out, I will go to them for my termite control. They're very thorough. They don't just bop around without inspecting every nook and cranny. They are an A+, excellent company. They've been around a long time, they know what they're doing, they hire people who know what they're doing, and they train them specifically.”
“I can't say enough good things about Alexander Termite & Pest Control. They do termite and pest control—they monitor my house for termites, and they come and spray monthly for pests. They're a very good company. I chose them from a referral from somebody else, and I rate them as an A+.”
“They came to my house, they sprayed, they took stuff outside, and now I haven't had any bugs. The guy who does it is great—he's super nice, he made me feel comfortable, and it has helped. I haven't been having any issues. I was referred there by a friend. I give their company an A+.”
“They do the routine pest control. It's inside and outside service. They're friendly and reliable, and they always come back if there is any problem. When we moved to our old house, the family before had their termite bond with Alexander, and we kept that termite bond and used them for pest control. They get an A+.”
“They're my termite company. They were very punctual and accurate—I'd rate them A+.”
“We use Alexander Termite & Pest Control. They do a pest control and termite bond, and they do indoor and outdoor service. They get an A from me.”
“We used Alexander in our last house. I would grade them an A.”
“Alexander does my pest control. They do the outside—they spray for bugs, not termites. They're real good. I would give the company an A.”
“We use Alexander. They do pest control and termite control, and they do both indoor and outdoor service. I've used them for probably ten years, and I like that they are consistent and reliable. I would give them an A.”
“I use Alexander Pest Control, and I really like them. They do quarterly pest treatment, and they do my termite stuff. I don't have a ton of bugs, and I don't know that I have any termites. I've had the same guy coming to my house for the past seven or eight years. I've had them for a long time—I know the service technician by now. They're A-grade.”
“We've only used Alexander Termite & Pest Control—I do pest prevention with them. They're on time, they show up when they're supposed to, and they follow up when there's a problem. I've been using them for the last two years. I've had to call them back, and they came back promptly. They've earned an A.”
“I have been using them at least three years. I like them because they're very reliable, they do a great job, and they send the same person—we've had the same person come over and over and over, and you get to know that person. I'd rate them an A.”
“They sprayed my home. It was an easy process throughout. They made the appointment, and they were very professional. I chose them because of their Best Pick Reports review, and I would say they're an A.”
“They do regular work for me—they're my pest control service. They came on a Saturday when they didn't have any time during the week, and they did a great job. They came and they sprayed the outside and the inside of my house for pests. Their technicians are very friendly and courteous; they explain any problem and what they're doing. I chose them because they were recommended by a friend, and I would give them an A.”
“They came out and did some work; they have our pesticide contract, and they did something recently. My wife was here, and she hadn't voiced any concerns or any issues with Alexander.”
“Alexander came by and put some kind of pest control stuff down. They came through, checked for the insects that had gone into the home, and resolved that by putting down traps we needed and providing some advice. They come back quarterly. They were the previous homeowner's recommendation, and we stuck with them. I would give them an A—it was fine.”
“I used Best Pick Reports to get Alexander Termite & Pest Control, and I like them very much. We use them for indoor bugs. Their service people are thorough, they arrive on time, they always bring shoe covers, they do a good job, and they leave. I haven't had any issues with bugs since I've been using them. I had an issue where I needed outdoor service, so I called them for a referral, and they did give me a referral. I'd give them an A-.”
“I use Alexander Termite &Pest Control. They're reliable, and I've used them for so long—I've probably been using them for about 15 years. They come and spray; they don't do anything major. I also have a termite bond with them. I haven't had to call them back for any problems in a long time—we had a termite thing once, maybe 10 or 15 years ago, where here was some kind of termite thing outside, but they didn't even come inside. We usually have the same technician come out. They're an A-.”
“Alexander is kind and knowledgeable. We used them at my old house for 34 years. They're very thorough—they inspect every nook and cranny. We were so very satisfied with the termite procedure that we decided to go with them for the pest control. They've been around a long time, they know what they're doing, they hire people who know what they're doing, and they train them specifically. They're an A+, excellent.”
“Alexander is really fantastic. The guy that came out was very informative and very friendly. They sprayed around the inside and the outside to make sure nothing unwanted comes in. Alexander was very personal and receptive. I'd give them an A+.”
“Alexander has been outstanding to work with. I'm very satisfied. We started using them 20 years ago, and we took them with us when we moved. Their service is great.”
“I've used Alexander Termite & Pest Control for years. In fact, I believe when the house was built, they were the ones that did the termite treatment. I use them for my termite inspection, and I also have them come out quarterly to spray the house for insects. I've had an excellent experience with Alexander. They do excellent, A+ work.”
“We used Alexander Termite & Pest Control. They're terrific. We also use them for mosquitoes, which has been great. They do routine, yearly maintenance on the termite contract, and now they come out seasonally for the mosquitoes, so we've expanded our use for them. They're an A.”
“We've used the same pest control company—Alexander Pest Control—since we moved. We like them because the gentleman who has serviced us for 25 years, James, is an excellent technician. I'd give that company an A+.”
“I've been using Alexander Pest Control for years and have absolutely no complaints. They're reliable, and they tell me they're going to be there at a certain time. I don't have bugs when I'm using them, so it's working. I would rate them an A+.”
“Alexander Pest Control is the exterminator I use. I found the company through the Home Reports book, and I've used them for six or seven years—probably longer. They deserve an A+.”
“I've used Alexander Pest Control. We probably found them through the Home Reports book, I'm guessing, and we've probably used them for four or five years for general pest control. I have them come out once a month just because we've had a really bad problem with ants over the years. I had other companies come out on a quarterly basis, and they couldn't handle the problem. I give the company an A+.”
“If my husband was unsatisfied, he would've gotten somebody else, so I think it's safe to say we've had a positive experience. They just come routinely to check, and we haven't had problems with termites or roaches or anything like that. I think we've had them since we moved into this house, and we've been here fifteen years, so I'm assuming that my husband is satisfied. I'd probably rate them an A+.”
“We do use Alexander Termite & Pest Control, and I really like them. I've lived in this house for four years, and they always send the same person every single time, which I really like. I've gotten to know him. I know when he shows up, and he's always on time, so I like that. They're our regular pest control people. I would give Alexander an A+.”
“We use Alexander Pest Control. They have our annual termite control and the bond on the termites. The workers are aware of children and pets. They're good about servicing the annual inspection because we do have animals, but our children are grown. They're an A+.”
“I've used Alexander Pest, and they've been really good. I think I got them from the Home Reports book. The company always calls me about fifteen minutes before they are coming to let me know they are on their way, and I really appreciate that because I'm not living at the property, so it gives me a chance to get there. Usually, they give you about a four-hour window, but he called fifteen to thirty minutes before he was going to be there, so that was really good. I would give them an A.”
“Alexander Termite & Pest Control does our termite inspection every year. They were very good. They were efficient, thorough, and very, very active as to what they were doing. I rate them an A.”
“My experience with them has been positive. They showed up each year, and they notified me. They were flexible because I was having work done, and they were able to wait until it was finished. They also let me know that because I had some work done around the foundation, they'd have to come back and treat it, but that was included in the yearly policy. I'd say they deserve an A.”
“I use Alexander Termite & Pest Control, and my experience with them has been very good. They have friendly, knowledgeable service people. When you tell them there's an issue, they'll keep coming back until it's resolved. I had some pretty serious ant issues, but they came back three times, and we finally got it resolved. I would rate them an A.”
“I use Alexander Termite & Pest Control. They're quite good, and I would give them an A.”
“My termite and pest control is with Alexander. They come out once a year, and they do both inside and outside. It seems to be effective. I would recommend them.”
“They check everything, they answer all your questions, and they let you know up front what it's going to cost and when they are going to do it. One time, I missed an appointment, and they were real nice about it and set up another one. They did a termite inspection and also do the treatments. I'm satisfied with those services. Alexander Termite & Pest Control is an A+.”
“I have a great pest control company—Alexander—and I think I got them out of the Home Reports book. They handle termites and pests. I have one man who was assigned to me, and he's always the one that comes to my house. He knows the ins and outs of our home. They're a great company in terms of pest service. We just had an issue with a hornet's nest in our yard, and I wanted them to know about it when they called to schedule my quarterly service. He came out, and when he got here, he said, 'Show me where it is, how many bees are coming out of it, what it looks like, and when you see them circling.' He said, 'Here's what I'm going to do, and if it doesn't work, call me within ten days because I will need to reapply.' And they were gone. I guess, for me and for most of my friends, I'm sure, having that relationship where you just feel like the person that is helping you understands what you need is invaluable. I'd give them an A+.”
“Alexander Termite & Pest does my pest control. They come out quarterly for me, but we've just started with them, so they've only come twice. They say they'll come out right away, and I can't remember what the terms are of the contract. I really can't remember the details, but they've come out so far for the initial time, and then they've only come out one time since. We had an issue with ants, and we tried everything before we resorted to long-term service, but we couldn't get the ants out. So, we had to hire Alexander, and now they're gone. We're in a three-story townhouse, and the ants were on the third story in the master bathroom. It was so annoying, but so far, we've had a positive experience. I give them an A grade.”
“I use Alexander Termite & Pest Control for both my termite and my pest control. The technicians are always on time, and the man is very, very friendly. He's friendly to our kids, and he explains things to me. I usually get a quarterly service, and in general, we haven't had any real problems with any major bugs. We had some ants that I needed to call them back about, but over about three or four years, they've been doing great. With the termites, they simply do a reinspection once a year and we haven't had any issues. They'll come and explain anything I might see or answer any questions I might have, so I think they're very, very helpful. I'd give them an A for their pest control, and I guess for the termites, it'd be an A+.”

I've used Alexander Termite & Pest for years. They're fantastic, and I'd highly recommend them. They're super nice and very conscientious. Their pest control guys are just great. I'd give them an A.

We love Alexander. The same technician comes every time, and he pays attention to his work. They do our general pest control, and during the summer, they take care of the mosquitoes. I'd give them an A+.

Alexander Termite & Pest is excellent. They've been around forever, and we've had them do our regular pest control service for the last six years. A technician comes out four times a year, and he's very, very responsive. They're an A+.

I've been using Alexander for several years. They do a phenomenal job, and the technician is very personable. They're an A+.

We like Alexander Termite & Pest Control. I think we took them from Home Reports. They're great. They come, they call, and they do their business. We've been lucky because they usually send the same guy every time. They're pretty reasonable about making sure it's the same person, and they call and give you a time, and you can always call and reschedule if you don't want it.

We like Alexander Termite & Pest Control. They do a good job. We recommend them.

Alexander handles our pest control. We had another company for almost 20 years at a couple different houses, but we had a problem with roaches and, for some reason, the other company could not take care of it. We switched to Alexander, and they got it taken care of right away.