The Hardscape Store
4th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 52 Surveys
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Compiled Score: star star star star star
The Hardscape Store has received 5 out of 5 stars (A-rating) based on 52 customer surveys conducted by Best Pick Reports.
4th year as a Best Pick Call
"With more than 25 years of experience in this industry, we are confident in our ability to offer our customers a complete hardscape package that will begin with the design phase and continue through the completion of installation."

Kevin Reinhold | President
Company Information
Services Offered
The Hardscape Store is a design/build hardscaping company offering in-house design, estimates, and installation. The company specializes in the design and construction of patios, walkways, retaining walls, pool renovations, fire pits, fireplaces, outdoor kitchens, bars, and grill islands in manufactured concrete products as well as natural stone.
Services Not Offered
The company does not offer landscaping, softscapes, asphalt paving, or stamped or finished concrete work.
Minimum Job
The Hardscape Store requires a $5,000 minimum.
Warranty
The company offers a minimum three-year warranty on any paver or retaining wall installation.
Company History
The local company was founded in 1996.
Licenses
MHIC #124044
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Bowie, Hyattsville, Lanham, Laurel
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I'd give them an A+. This was the second time we used them. The first time they did great; that's why we had them again.”

“They came here, did their work, and knew what they were doing. They put in a paver sidewalk. I'd give them an A—excellent. I would recommend them.”

“They did good work. I had some cracked brick that I needed to have replaced. I'd give them an A. Kevin was great.”

“I liked the workmanship, the time of completion, and thoroughness. I'd give them an A+.”

“I think they did a really good job. We like the design they did and they did really good work, and we're happy with everything that they did. They did a patio in the back, and they did a walkway in the front and a walkway on the side. The patio in the back had a wall with it and everything. I'd give them an A+. They did a really good job for us; we like it.”

“They were fast, they were neat. There were no surprises on the estimates. It was a very good experience. I would definitely recommend them. I would grade them as an A+.”

“I liked the design. I liked the stones that they were able to pick out. I liked the product—what they put in was good. I'd give them an A. By the time they were done, there was a mess in the middle, but when they were done, it was all good. I would actually even give them an A+ on expertise and quality of work.”

“The amount of communication with the owner and the designer made it a positive experience. They did a wall, a staircase, and a driveway. I would grade them as an A.”

“He did a good job. They made a patio.”

“I just like them. I'd give them an A.”

“I would give them an A overall.”

“It was very pleasant. They were creative about these problems we had, and they did the work, and they did the work well. I'd grade them as an A.”

“It was an extremely positive experience. They did a patio, outdoor bar, and fire pit, and it was just a great experience. They were very professional and very friendly. They did what they said and even went beyond. I'd definitely give The Hardscape Store an A+. The design was outstanding.”

“They were very reliable and up front. They did my patio. There were no surprises, and they did outstanding work. Overall, I'd give them an A+.”

“From beginning to end, the service was good. The designer was very professional, and it was a lovely design. The people that did the work were also very good. I'd give them an A+.”

“The Hardscape Store did an outdoor patio space for us. They were responsive to whatever request I had, and I was very pleased with the final product.”

“I like that they were willing to work with me on the design to get it right for my particular site. They installed a paver patio. Overall, I'd give them an A+.”

“They actually did a little extra work that wasn't in their scope of what we had talked about to help me out filling in some of my yard and throwing down extra grass seed. They went above and beyond my expectations. Overall, I'd give them an A.”

“It was really good. They were real nice about it, the work. They do nice work and clean up. They did two jobs for me. They did a front porch for me a couple of years ago. They did a patio this year and a wall. I'd give them an A for my overall experience.”

“They were redoing some paver work that had become uneven. I liked the fact that they did the work well. It took a while to get them to come out but other than that, the quality of the work was good and it was efficient. Overall, I'd give them an A.”

“They're fantastic. They put in a patio, built-in fire pit, and built-in barbecue for me. I liked the fact that they were very professional and got it done in a timely manner. I didn't have to have anything redone. I really enjoyed that. There was nothing I didn't like. I had the project handled while I was out of the country, and they did everything fine. They'd have an A.”

“They did outdoor hardscaping and a patio front and back. They were affiliated with my general contractor, so that's how I found them. I would give them an A+. The design process was really good. It was very collaborative, and they definitely worked with us and helped with some really good ideas.”

“I have no complaints. Everyone was very responsive and professional. They did good work. They did a driveway for me. I'd give them an A.”

“They did some work for me in the past. I'd give them an A for sure. They're a great company.”

“They're really good. I liked their customer service and quality of work. Those are really the two main things. They did a patio around a pool for me. I heard about them through word of mouth. I'd give them an A.”

“They did a patio. I wasn't really there much when the work was being done. People returned calls promptly and were very prompt with their email follow-up. I would give them an A.”

“The owner of that company and his wife were very, very helpful. I know construction work, so it's nothing really new to me, but that particular part of it, I don't do. They're very nice people. They did a patio. They put sod and a walkway all around the pool, and they filled in one whole section with pavers. They put a roof over it too. I would recommend them without a doubt. I would give them an A.”

“They were great. I liked their attention to detail. It all came out great. I would hire them again. I'll give them an A across the board.”

“They put in a front walk. They had a good reputation, and we had heard that they were good. I would give them an A rating. They cleaned everything really well when they were done.”

“It was positive without question. They did some hardscaping in my backyard. It was a patio. They were very prompt. They did a great job cleaning up after themselves. I just thought they were very professional. That's what I look for in a contractor.”

“The Hardscape Store is the best. I liked the quality of the work; it's artistic and technically excellent. They replaced an old brick front walk—25 feet long and angular. They turned it into a magnificent, smooth-turning, artistic-looking transformation better than anything we've ever had. I would give them an A+. These guys are exceptional. They're really, really good.”

“They were very good. They did a 16-by-14-foot stone patio just off our deck. They were all polite, and they did fast work. It was nice and neat. They covered up the lawn and everything, and they took away any loose dirt. Everything they did was top-notch. They're an A.”

“They're awesome—the best company I've ever had work from. I got what I was told I was getting, and they did it in the time frame they said they would. They're wonderful—A+.”

“Their work is excellent. They did a patio for us. My stepfather knew them, so that had a lot to do with me picking them. It was a casual reference, but their work was really good. Everything was great; there was nothing bad about them. I'd rate them as an A+.”

“The owner, Kevin, did a design, and it was awesome. He did everything he said he was going to do, so he met our expectations. They did our favorite patio and gas fire pit. I'd seen his work before at somebody else's house. I'd give him an A with a double plus.”

“The Hardscape Store was excellent. They put decking around my pool and did a stairway up to my sliding glass door. I liked the workmanship, and they completed the job on time. I like Kevin very much. He listened to me and understood what I wanted. They deserve an A++. They're very good.”

“They've done two projects for me—a paver walkway and a patio with a retaining wall. It's really beautiful, and I've gotten so many compliments. I can't say enough good things about The Hardscape Store. They're A+.”

“They have a very good crew that does very good work. They were efficient, got things done on time, and were really easy to work with. They did a driveway, patio, retaining wall, front walkway, and front porch. We got two estimates, and we liked The Hardscape Store better. I would definitely say they're an A+.”

“I'm very happy with this company, and I'll give the best reference. I'm very satisfied. I will give the best rating for this company—an A.”

“The Hardscape Store did our front walkway—it was paver stones and some stairs that they paved for our front walkway. They completed the work on time. Actually, they completed it faster than we thought they would have, everything looked great, and they were actually able to work with us in terms of adjusting the design to meet our budget for the project. They were much faster than other contractors working on the same thing in responding to our emails and going back and forth about the project before they came out. Overall, it was a great experience from that standpoint, and we were happy with the result, obviously. I would give them an A+.”

“The Hardscape Store did a front walkway with pavers. It looks good. It was done fairly quickly and pretty professionally, and the finished product looks great. They were fine. I'd give them an A+.”

“They did some underground drainage and some landscaping. So far, so good—no problems. They did a good job. We're very pleased with the workers and the company overall. We had a couple people give us estimates, and then a friend of ours had used The Hardscape Store, so that's why we went with them. Not really any room for improvement.”

“Kevin was a very reasonable guy, and he came out when he said he was going to come out. He did what he said he was going to do, and his work was excellent. There were some things in this particular project that were not very common. He had to break up a concrete patio around the pool, and he did that without breaking up the coping, so that was very cool. I had a pool cover, and he agreed to work with the guy who was working on the pool. He really kind of bent over backwards to work with them. I wasn't really happy with the way they cut something, and he came out and did that again. So overall, I was really very happy with the way he did his work. I've got nothing but good things to say about them. I absolutely would use them again, and I would absolutely recommend anybody to The Hardscape Store. He did a good job, and he's a good guy. Nothing bad to say about him at all. He did an excellent job. I'd give the company an A+.”

“The Hardscape Store was excellent. Their punctuality and quality of work were very good. I would give Hardscape an A.”

“The Hardscape Store did a lovely job. They built a walkway, patio, and retaining wall. The outcome was more than I expected, and the finished product was better than what he described. I would give them an A+.”

“The Hardscape Store did a great job. They built a patio and two retaining walls with pavers. I can't say enough about them. The supervisor and his team were good, very astute. They're an A+.”

“The Hardscape Store built our porch and sidewalk. We've gotten many compliments on it. The crew was fantastic in cleaning up—you would've never known they were here. They were really good and accommodating. I'd give them an A+.”

“The Hardscape Store did a great job. They installed a circular driveway in front of our house, and we liked that so much that we had them resurface the pool area surrounding the side of our house with the same pavers. They also installed a walkway for us. Kevin has an artistic eye, and he’s very detail-oriented. His company is very professional and hardworking. We were very pleased. I’d give them an A.”

“Hardscape did an outstanding job. They removed our patio and installed a new one. They worked for me in the past, and they did such a good job that I had them back to do another job for me. My experience was very positive. They’re an A.”

“The work The Hardscape Store did was excellent. We had them install a back patio and a front walkway. Everything went great. They’re a well-run company from the top down. I’d give them an A+.”

“They were excellent. Kevin was phenomenal. The crew was fantastic, and everyone on the block loves it. I was really impressed and had a very great experience.”

“It went great. I love them. They did a huge patio. They were professional, clean, and didn’t waste time. We’ve used them several times now. They’re an A+, there’s no doubt.”

“The Hardscape Store was excellent. They did three projects for me—a very nice stone patio with a nice design, a stone sidewalk, and a retaining wall. All of it went off without a hitch. They did perfect.”

“I like Kevin, the president of the company. He’s got a lot of experience. Every idea I’ve ever come up with, he’s improved it ten times. His crew, they’re unbelievable. I can’t say enough about the whole operation.”

“We had a really good experience, and we're very pleased with our patio. They came when they said they were coming. They did the work and cleaned up; everything was immaculate. That was it. I haven't had to call them back in the past few years.”

“They did a great job. You know, it's just a very, very solid patio, and it feels like it was built to last. It's very, very nice to look at. I haven't had to call them back at all since the work was completed.”

“I've used them before, and I had no problems when they installed our walkway. They did the work very well—it was installed well. They came at the time they said they were going to come, and the work was done pretty much on schedule. So, I'm very happy with the job they did. I'd say they should get an A.”

“They were fine. I have a long driveway, and down at the end, they just put a little bit on each side of it. They just dressed it up a little. Everything looks good, and I haven't had to call them back for any reason.”

“It went well. The Hardscape Store was very good. They even did some stuff that I really didn't expect for them to do, but they added it in at no cost or anything like that. They did a very nice job. I got a gift card from Kevin maybe a month or so after the work was done for a coffee shop, so all that made it a good experience. From me, they deserve an A.”

“They were fine. I liked what they gave us. I'm happy with what they built. This was a sidewalk, stoop, and a retaining wall for a garden.”

“They were fantastic—very cooperative, very accommodating, and very patient. They put in a patio and built a wall-type seating arrangement and a sidewalk. Everything has held up amazingly well over the years. Everything is OK.”

“I loved them. They've done lots of work at our house. They have put pavers in our backyard that we put a basketball surface over top. We couldn't do asphalt because of a septic field. They did pavers, a fire pit, and a retaining wall on one end, and then a paver retaining wall around our pool on the other end.”

“I think they're a great company. They helped me to work through getting the materials I needed to do most of the work myself. He gave me some technical assistance and guidance. And in the end, I had them come and help me out with laying the actual patio floor itself. But they helped me with everything else—getting the base in, and the walls, and fillers, and all that. I think they're a good company.”

“I thought they were wonderful. Kevin took plenty of time; he was very patient with me when I was trying to pick out what I wanted. I felt he was very helpful with the design of our patio, and with the product, he was very knowledgeable. I only have the best things to say. If I had another patio, I would do it with him.”

“I was very happy with them. They installed a patio and a sitting wall. I haven't had to call them back since then for absolutely anything. Everything was perfect; actually, better than I thought it would be. They are worth recommending to another homeowner.”

“They're good. They did some paving, with a porch on the side. I haven't had to call them back to fix anything. There's not a lot to complain about.”

“Everything they did, they cleaned it up. They were pretty prompt about it. They worked with the company that did the deck. They worked in conjunction with them to do the deck. Along with the pavers, they had to do the front patio and the back patio, and I had them put in steps on the side of the house, as well as the sidewalk. And then we waited a while. At the same time they were doing the front patio, they did another support wall on the other side of our garage. Then, we waited a little while and had them do pavers down the other side of the house. It's more neat, it's trimmed, and it's brought up to the time the house is. Cosmetically, it looks much better.”

“I thought they were incredibly professional. They worked hard, long hours, and we haven't had any issues since the hardscaping was put in. They had put some pavers in around a pool area, and then we actually had them come back and put in a walkway. We haven't had any issues. The pavers go right up to our basement, which has three sets of sliding glass doors. We've never had any water go in there, so they did a nice job of setting it so the water runs away. We haven't had any issues. We have been quite happy with everything. And actually, they put a wall in, too, and some steps. The people they have working for them put in long hours. They came early and stayed late to get the job done on time. We were very pleased with them.”

“They're great. We loved their work. The owner is a nice, nice person. He's a very nice person. They redid our whole entrance to our house—the patio and the walkway. I haven't had to call anybody back at all.”

“The work went fine. I'm happy with the end result. It was great. They installed some pavers and some steps in our backyard. I haven't had to call them back at all.”

“The job was great. It worked out perfectly. I had a muddy patio; I had some limestone patio stones. I got rid of those, and they came and laid all them down. I can't remember the name of the tile, but they put tiles on. They're outdoor stone tiles. Everything went off without a hitch, and I don't have a lot to complain about. Everything was completely wrapped up in two days.”

“They're very good. I've seen his work before, and he has done work for me before. I'm pleased with his work. He backs his work, and everything. That's why I really like him. He did a porch for me, a whole porch and steps. That was done about 20 years ago, and then I just had him come back. He tore it all out, redid it, and made a porch with a sitting wall around it with steps coming off the side of it. They did excellent work.”

“I thought they did excellent work. We were really pleased with the job that they did, and the people that were working for them. We had them do two jobs for us.”

“We had a very good experience with them. They were very receptive and on time, and they did a good job. We had a small patio put in underneath the footprint of our deck, so most of it was paved. Then there was a portion of it that was just some loose stone.”

“I thought they were great. The owner, I can't remember what his name is, but he does all the jobs. He's great to work with. They put in a patio. I haven't had to call them back for any reason.”

“They put in a front walkway and a large back patio. I haven't had to call them back in the year since it was done. I would recommend them to another homeowner.”

“We were very happy with what they did here. They put a couple of walls up and buried some round rubber stuff to help with drainage. Everything worked out. They were easy to work with, and the workers they had come here didn't mess around. They did a good job. I got what I paid for.”

“I thought they were fabulous. They were professional. They did what they said they were going to do, in the time that they said they were going to do it, for the amount of money they said it would cost. They did have to come back for a reason that had nothing to do with them. It had to do with the fact that I had to dig up the thing to do something. They dug it up for me and then put it back the way it was. It wasn't because of any of their workmanship. It was a separate issue altogether.”

“We actually had them do work for us twice. We had them do a patio, and then we were having issues with water. It was not because of work that they did, but because of work that our neighbors had done. We had them come out and modify our design, to sort of help with the water problem. They were easy to work with and flexible. They were everything good about a contractor. They did everything they said they would do, for the price they said they would do it. It was excellent customer service.”

“They're excellent; they did an excellent job. I have nothing negative to say about them, and a lot of positives. They prepared a patio with pavers coming from a porch. And the pavers on the patio had a retaining wall on three sides with columns. It's maybe 24 or 26 inches, you know; it's a seating wall all the way around, with columns. I haven't had to call them back at all since the work was done.”

“I thought they were top-notch. My patio is beautiful. I have no complaints whatsoever; I think they are good. It's just beautiful. I love it.”

“They did great. He was outstanding. Great job. He got it done real fast. He knows what he's doing, and his crew knows what it's doing, definitely. He did a great job. By the time he was done, everyone loved it. Kevin's the owner—great dude. The work they did is great, and I know he treats his people very well too. They were all hard workers and got everything done right away.”

“Oh, excellent, excellent. They were great. They came out, and they were great. The guys were great, and everything's wonderful. We've shown it off to all the neighbors.”

“It looks great, and it's held up just fine. They sent a crew here to do the estimates and the work. Everything was wonderful.”

“They did a fantastic job. They exceeded my expectations, and they still work wonderful to this day, the pavers that they installed. So I'm very happy with them. This was the first time they've done work for me, but I would use them again, absolutely.”

“They did absolutely fantastic. We've had no problems at all. They were terrific. In fact, they've basically become friends. They're good, good. They're fantastic. I have nothing but the highest praise for them.”

“I think they did a great job. The pavers look good. The work crew was good. They cleaned up every day, and the quality of the work was, really, quite good. They were all very professional, and I just think they were considerate of our schedule. They agreed to fit the work in when we needed it done, so, I thought it went well.”

“They were wonderful. They were neat and tidy. They got it done in a day and a half, and I'm thrilled with it. Especially since they repaired the most crumbled brick wall you have ever seen. It looks great. I've had neighbors stop by that I didn't even know say, 'Oh where did you get that done?' So, I was thrilled. It's perfect, it's beautiful, and they're going to come back in a year and seal. They said it takes about a year.”