Klappenberger & Son
7th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Klappenberger & Son has received 4.7 out of 5 stars based on 169 customer surveys.
5
134
4
29
3
2
2
4
1
0
7th year as a Best Pick Call
"Since 1989, we have put you, the customer, first. That means fair pricing, prompt service, and the quality you deserve. Our trained painters do things the Klappenberger & Son way. We strongly believe in the benefits of 'best practices' and doing things right the first time."

David Klappenberger | Owner
Company Information
Services Offered
Klappenberger & Son is a full-service painting company offering residential and commercial customers interior and exterior painting, power washing, wallpaper removal, deck and fence sealing and staining, and lead paint encapsulation.
Minimum Job
The company requires a $1,200 minimum.
Warranty
Klappenberger & Son offers a 100 percent customer satisfaction guarantee.
Company History
David Klappenberger founded the company in 1989. Jean Klappenberger began contributing to the business in the mid 90's and has been a full-time partner in the business for nearly two decades.
Employee Information
Klappenberger & Son has four carpenters on staff. According to the company, all painters are field trained and tested prior to working in customers' homes.
Licenses
MHIC #129098
Areas Served
Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Columbia, Elkridge, Ellicott City, Laurel, Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
5
252
4
40
3
10
2
5
1
2
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
05/30/2017

“Then they gave me a date. It was a rental property. I drove two hours up there to meet the guy to take the paint and he says, 'Oh, you need to replace this wood or that wood.' So the estimate basically doubled. I had to pay them double what was originally agreed to. Then they said they said they did the work, and I didn't have to be there. I go up there and they charged me to replace wood, and they didn't replace the wood. They just stapled some kind of cement on the wood to stiffen it so that it would hold paint. They didn't sand the rails. I had to call them back to sand the rails. There were wrought iron rails they were supposed to paint, but they were supposed to sand them first and they had the rust and iron oxide that they didn't clean off before they painted it. I called them back for that, and they did sand it and repainted it. The house went up on the market and it rained, and I went up there to meet the handyman and it was the beginning of the year. The paint was bubbling in the same spot they put that shackle stuff. I would never call them again. I don't even want to call them to fix anything because they're so shoddy. I go up there and I literally cannot even communicate with the people who are there. I can't say whether their citizens or not, but I could not even communicate with them. He spoke almost no English. I would never call them again. I would never recommend them to anybody.”

Review by
05/30/2017

“Right now, it's absolutely negative because I've been calling them. They did a painting job for me last summer on the outside of the house, and I've been calling the guy. I've made about six calls to the company because the paint is dripping on the windowsill in one of the rooms. Each time the receptionist says, ‘I've given your name to him. I've told him.’ He's just never calling. My review is absolutely terrible, but he wouldn't follow through. First of all, why should eight months later, nine months later the paint be dripping on the windowsill? Then, if that's the case, why should the owner of the company not call me back to try and get somebody here to repair it? I'd give them a D. It's completely irresponsible and unresponsive, totally unresponsive.”

Review by
05/30/2017

“We got our house painted because we sold it and moved. Their prices were really competitive. I'd give them an A, overall. Their cleanliness was mediocre, and I wasn't exactly satisfied. They left a lot of sprinkling on the counters, and I had to clean it up.”

Review by
05/30/2017

“They painted the house. I had a good experience with them. They were excellent. I had no complaints at all. My parents have had stuff done for them. My sister has had stuff painted for her. They were good.”

Review by
05/30/2017

“They were here when they were scheduled to be here, they worked diligently on the job until they got it done, and the quality of their work was satisfactory. I'd give them an A rating.”

Review by
05/30/2017

“They were terrific—absolutely amazing. We weren’t there to supervise it, but they sent us pictures and kept us informed. They were very responsible and did beautiful work—A+.”

Review by
05/30/2017

“I was very happy with what they did. The painter was quite good, and he did an excellent job preparing the surface before he did the painting. Kappenberg & Son is A+.”

Review by
05/30/2017

“They do good work, and they're reliable. It was an A. If I have any problems with them, I just talk to them directly, the supervisor, and they address it.”

Review by
05/30/2017

“It was good. He did a great job. He painted our cabinets, and they came out really smooth, and he just did a great job. I'd rate them as an A+.”

Review by
05/30/2017

“They were good. They did everything they said they would do. I didn't have to call them back. I'd give them a B+.”

Review by
05/30/2017

“It was extremely positive. They were wonderful every step of the way. I'd give them an A+ grade.”

Review by
05/30/2017

“They did a very nice job for us. We're completely happy with them. I'd give them an A, overall.”

Review by
05/30/2017

“It was fine. They did a very good job. Overall, I'd grade them as an A. They did very good.”

Review by
05/30/2017

“I think everything was fine. They did it, and we're happy. I'd grade them as an A.”

Review by
05/30/2017

“It was great. It was fine. Nothing in particular I liked about the service.”

Review by
05/30/2017

“They did a very good job. They were very thorough. I had no complaints.”

Review by
05/30/2017

“I'd give them five stars all around. They are top-shelf all the way.”

Review by
05/30/2017

“They just did fine. I'd give them an A grade.”

Review by
05/30/2017

“They were quick and accurate.”

Review by
05/30/2017

“I'd give them an A, overall.”

Review by
05/28/2017

“They did a great job.”

Review by
05/28/2017

“They did a good job. I'd rate them as an A.”

Review by
05/28/2017

“I like their price and the quality of the work. I'd give them an A.”

Review by
05/28/2017

“Everything was very good. I was very happy. I'd give them an A rating.”

Review by
05/28/2017

“They did a timely completion. I'd give them a B.”

Review by
05/28/2017

“My mom was happy with them. My mom said it was an A grade, no complaints.”

Review by
05/28/2017

“I had a good experience with them. It was a post that moved and they did an adjustment of it.”

Review by
05/28/2017

“They were friendly, did what they said they were going to do, and they were fast. I'd give them an A, overall.”

Review by
05/28/2017

“They did a good job, and they were good about cleaning up. My overall experience was an A. I recall I did have a problem but they came back and fixed it.”

Review by
05/28/2017

“We did a first coat paint on our metal roof, and we did one coat and then there were some imperfections. The gentleman who came out jumped on the offensive right away, saying that it was because we didn't do the two coats and it was this and this and this and that. It was like, come on. He kind of jumped on everything. I'm an engineer for some hotels. I've dealt with people all of the time. For me, he jumped unprofessionally right away. My dad was out there talking to him. I put my shoes on and walked outside. When I walked outside, he was like, 'So what are we going to do about it?' I was like, 'Whoa, right away?' He jumped to the offensive very quickly. With that being said, he did give us a good rate to go ahead and second coat the front section of the house, which we did do. We went ahead and paid for it because we wanted it to look good. The guys came out. I didn't have a problem with any of the guys. They actually did good work. It's an odd situation because it was a one-hundred-year-old metal roof. So there's a lot going on. When they got done, me and my dad both said, 'Well we're not going to use them again.' Somebody was looking to get their house power washed and I said, 'Hey, so far all the work that has been done through them, I've liked and didn't have a problem with.' Once the incident happened and he acted the way he acted, I called them and said, 'Don't use them,' because of the situation that I had. If they'd been power washing old siding and it broke it up and they said, 'It's old,' there's nothing that I could do about it. I won't use them again, but they did great work. There wasn't a problem with that. I just won't use them again. I'll give them a C-.”

Review by
05/28/2017

“Right now, I could not give them a positive rating. They came out to do our deck a year ago, and the flooring to the deck is peeling. I have not had a chance to give them a call, but the paint is supposed to be guaranteed for ten years. We told them to put two coats on the deck, and I'm guessing on the flooring, they did not put two coats like the paint had indicated. I'd give them a C for the overall experience. A year ago, we had to contact them twice because they started the work and then something came up and the guy left in the middle of the job. We had to have them back a second time to finish the job. I wouldn't recommend them right now until we find out whether they'll come out and fix the problem, being that the deck is peeling. I can't recommend them at all.”

Review by
05/28/2017

“They did everything they said they were going to do in the contract. They were reliable, showed up on time. Chuck was the estimator and he was fantastic. I'd give them an A+ grade. I don't have any complaints. I thought everything went really well. I don't know what they could have done better.”

Review by
06/23/2016

“They  did great work. I'm highly impressed. They painted a great, big, high ceiling in the family room. They came recommended by my son, who is a commercial real estate property manager. He had worked with them and couldn't say enough good things. That's what I found. The nicest guys, prompt, efficient, and no problems. It was really good job and they were on time. I'd give them an A+ for the overall experience.”

Review by
06/23/2016

“They only did one wall, a double-coat of paint, and they left the other one. They were supposed to paint an office. The painter that came said he did two coats of paint. When I looked in, he had done two coats of paint on the far wall that hadn't dried yet. He very clearly only did one. I'd give them a D. They didn't refund what I paid them. Their punctuality was fine, no complaints there.”

Review by
06/23/2016

“I  thought their work was extraordinary. It was very good and professional. Everything was better than I could have expected. I thought they were extremely good. They did painting and some repairs on the outside and outside of my house. They did painting of windows and trim around the house. I have more than thirty windows, so this was a big job. I would give them an A+.”

Review by
06/23/2016

“They were supposed to paint the outside of the house. The first guy that came didn't know what he was doing. He was supposed to wash the house and strip off the old paint and make it smooth and then paint it. The part about filling it in and leaving it smooth he messed up. He didn't do it. He got fired that day and then the owner came and did the work by himself. It looked like crap, and then the guy made it look OK. As I am right now sitting and looking at my house, wondering when the paint will start peeling off so that I can get some money back. I'm not kidding. I'm sitting looking at my house going, 'That paint, the minute it peels off, I'm getting some money back.' I'd grade them D—I'd never use them again. Their quality of work was terrible. Everything was terrible. I'd never use them again. The only guy that was good was the owner, and he was fixing other people's crap. I'm very upset. It was a long time ago, and I'm still very upset about it. I'd never recommend them to a friend. I wish I were making it up, but on the third day, the owner came here, looked at it, fired the guy, and did it himself. I wish I were lying, and that I was one of these irate parents' mothers, but this was a horrible experience.”

Review by
06/23/2016

“They painted the ceiling and our kitchen so that we could prepare to sell the house. They were very efficient; the painters came in and did the job. It was very quick. I asked them when they were here if they would be willing to paint different areas of the house that I saw needed painting and they said, ‘Absolutely.’ They were able to give me a quote the next day and schedule our house within the next five days. They were very quick and I needed a timely response. I'd give them a B. I wish I had known upfront that there would have been a charge for the painters moving furniture. It should have been charged as a part their time. However, Kappenberg insisted that they also wrap in materials for the time that they used to move my furniture. Then they would have received an A. However, after discussing with their point of contact, that she insisted that it was their time and the cost of materials. They used no materials to move my furniture, but I agreed to it so there wouldn't be anything. The clarity, I wish it would've been clearer.”

Review by
06/23/2016

“They painted the outside exterior and then they did the upstairs hallway, dining room, living room area, the ceiling, and the foyer. Everybody knew what they were doing and I honestly believe that being a painter is a profession. I think they were professional. The guy who came by to give me the estimate, the girl I talked to on the phone, the guys who did the work were all professional guys. They came in and did the work. I love to see that. I had no problem with any mess they made. They didn't leave anything. It was a good experience and I would recommend them to anyone who asks my opinion. I saw one little part that they missed on the one side, so they only get an A. There's always room for improvement.”

Review by
06/23/2016

“They had to come back a second time to kind of touch up. They stained our deck and our fence area, but then it rained soon after. They had to come back to touch it up. I kind of remember them taking a while to come back and touch it up. The job was finished and it was done well when it was completed. I'd give the experience a B-. I don't have any issues with their cleanliness. I felt like if it rained and they needed to come back, they should have contacted me and said, ‘Hey, when can we come back and fix this?’ There were also some parts that didn't look done. It was taken care of, but I felt more like it should've come from their end.”

Review by
06/23/2016

“They did quite a bit of painting. I have a two-story living area and there are high ceilings. I could hardly tell they were there. There were two or three guys in there all of the time. They were very respectful. The furniture was huge and they got it moved. It was good that they moved the furniture and I didn't, because I'd immediately have a heart attack because of the dust. Those are big pieces I've never been able to move. They were really good and I was mortified. They moved different pieces and waited to clean up. They were excellent, the whole thing was good. They deserve an A+.”

Review by
06/23/2016

“It was a lot of prep work, some repair work, and painting. They actually reported on time, they were very polite, and worked all day long. They certainly sought our input. It was a very pleasant experience. The overall experience would be an A. They showed up when they said they were going to be there, and they stayed all day long. There was no problem with that. They cleaned up after themselves. We did not have to follow them; we did not have to do any extra cleaning on our own. Which is oftentimes the case with contractors. We've already recommended them.”

Review by
06/23/2016

“They did an excellent job on the painting. I would be likely to recommend them. There were minor complaints, but they fixed them the day I said anything.”

Review by
06/23/2016

“They  painted the outside of the house. They did what they said they were going to do it, when they said they were going to do it. I would give the overall experience an A+.”

Review by
06/23/2016

“They provided a paint service. They completed their services as requested. I would give the experience a B+. I had to ask them to polish some things.”

Review by
06/23/2016

“They did exterior painting. They had a good price, they were professional, courteous, and they did a great job. I'd give them an A.”

Review by
06/23/2016

“They did a full exterior paint job. They did excellent work and I have no complaints. I'd recommend them for exterior work.”

Review by
06/23/2016

“They painted a rental property from top to bottom. They were professional, expedient, and very clean. Everything you would want. I'd give them an A+. I'd recommend them to a friend.”

Review by
06/23/2016

“It  was great. They painted our deck. It was a very efficient and clean operation. They cleaned up well after themselves and did the job with high quality materials. I had no problems whatsoever. I'd give them an A+.”

Review by
06/23/2016

“They did a good job. They did interior house painting, a doorsill. I didn't like or dislike anything. It was painting, it wasn't anything special to me. I like that I didn't have to paint it myself. I would give the experience an A.”

Review by
06/23/2016

“They did a kitchen for us. They're prompt, affordable, and they did a nice job. I'd give the overall experience an A.”

Review by
06/23/2016

“Service was top-notch, they came on time every day, and my house looks brand-new.”

Review by
06/23/2016

“It was excellent work with no complaints. I've already recommended them to other people.”

Review by
06/23/2016

“It wasn't excellent, but it was all right. There was a slight issue.”

Review by
09/02/2015

“They showed up on time, and they did a good job. They did what they said they were going to do. They did exterior painting, and they repainted my deck. The jobsite looked very good after they were done. Kappenberg & Son gets an A.”

Review by
09/02/2015

“The cost it was very reasonably priced. The work was perfect, they were very timely, very considerate very clean there was nothing not to like. I found them because my neighbor used them. They did exterior work for me. I would grade them an A+.”

Review by
09/02/2015

“They were wonderful, they came on time and reasonably priced. Their workers were very nice and courteous and cleaned up and just got the job done quickly and efficiently. It was interior work, I would say I believe two rooms. They were referred by my realtor. I would grade you A+.”

Review by
09/02/2015

“they did what they said they were going to do they were on time the price was competitive and it was a good product. It was like they were never there, it was interior painting. My brother referred them to me, they worked on his house in Annapolis as well. I would grade them an A+”

Review by
09/02/2015

“They were friendly and did a good job, and everything went smoothly. They did interior painting. I believe they were the ones that came when we had a termite problem—they were hired by that company. I’d give them an A grade.”

Review by
09/02/2015

“They're very responsive and flexible with payment, and they did a good job. They did interior painting for me. They were recommended by the local paint store. I would grade them as an A+; they were good.”

Review by
09/02/2015

“They were friendly and thorough. They did power washing. I would grade them a B+, the language barrier is what keeps them from getting an A.”

Review by
09/02/2015

“The owner and the manager both came to give me an estimate, so they seemed interested. They sent one of their better teams to do the work, and they did a very nice job. There were two gentlemen who came, and they did my whole living room, my dining room, and the hallway and stairway to my basement. I'm thinking about calling them back. I found them when I was looking for painters near where I live. I had interviewed two other companies that I just had some reservations about for whatever reason, but Kappenberg & Son was awesome. I would grade them as an A+.”

Review by
09/02/2015

“Kappenberg & Son has been great. They came recommended, and that was a good start. They were easy to work with and very professional, and they made sure that we got the job done. If we had some hiccups along the way, they went out of their way to correct those. They did both interior and exterior painting. They always cleaned up afterward. I was never there when they were doing the work, but they did a great job. I would rate them as an A.”

Review by
09/02/2015

“I thought they were very professional, that they did a good job they cleaned up afterward. I thought they were reasonable, I got several quotes. They were available whenever I needed them, I could reach somebody I shouldn't say anything. Within reasonable working hours, I had both interior and exterior painting done. I would grade them an A, I'm a tough grader.”

Review by
09/02/2015

“They did great work, and they were reasonable in negotiations. I called them back for another job after they finished the initial job. They were conscientious and honest—they were great. They were really good. The first job they did was the entire interior of a two-story, 3,000-square-foot house, and the second was staining a deck. I would grade them an A.”

Review by
08/31/2015

“It was very good, I've used them before the price and they did a good job. They did exterior and interior painting, it took two days maybe. Their customer service was excellent. I chose them because I called them a long time ago to do the work and they came and did a good job and I called them to come back to do more work. I would grade them an A+.”

Review by
08/31/2015

“They came and did good work and that was it. It was related to my oil heater, they repaired it. Their customer service was fine. How long did it take for them to do the job? About 45 mins, yes they left it clean. I would grade them a B, it was an old unit and I thought that was the best they could do. I would recommend them.”

Review by
08/31/2015

“They responded to come back and fix some things up that wasn't taken care of at first and very responsive. Well they painted and they did a really good job. There was some minor things that just needed to be followed up and finished and they did some work on my back deck also. Their customer service was very responsive. I got a recommendation from someone else about their work. I would grade them a B.”

Review by
08/31/2015

“They took care of the project fast, and I was satisfied with the work. It was both interior and exterior painting, and the work was good. Their customer service was good, too. I know that when they came over to do the estimate, I had a good experience, and that's why I chose to go with them. I would grade them as an A.”

Review by
08/31/2015

“Kappenberg & Son did what I contracted them to do. They did interior residential painting in one room for me. Their customer service was good. I contacted them to give me a proposal, and they came out and met with me. Then, they gave me a proposal, and we agreed to it. They said, ‘We will be here on this day at this time to do the work,’ and that's what happened. They were the first company that was responsive. I would give them an A—they did a great job.”

Review by
08/31/2015

“They were quick about getting somebody over here to do an estimate, their price was very reasonable and their work was done in a very professional way. They did an exterior paint job on the house and they were good about setting up, cleaning up and the work was good. Their customer service was very good. They were in a publication that we got about good contractors in Howard County, I'm trying to see if we still have the other flyer, I was just down my dad's house and I saw his for Montgomery county but we had one for Howard County I can't remember the name but it was the Best people for this that and the other, it had a lot of different for landscaping. Yes that would be it, bingo. I would grade them an A.”

Review by
08/31/2015

“Yes they do a good job. They just did exactly what they said they were going to do at a decent price. They removed wallpaper and then prepped for painting. I think the job took two days, it was a double room kitchen and dining room. Their customer service was really good. It was a easy job, I called him up he came and gave the estimate on time and that was it, no problems. I just randomly called different companies I think I found them on the internet. I would grade them an A.”

Review by
08/31/2015

“They did crown molding and painted my house. They got it done when they said they were going to get it done. They did nice work, and the people were polite and friendly. The work was very good; they did a great job. It was beautiful painting—they did seven rooms, and the job took three days. Their customer service was excellent; they were always there when they said they were going to be there, and they did the job when they said they would do the job. They were easy to work with. They were recommended by a friend of mine. I would grade them an A+.”

Review by
08/31/2015

“They have done work for us in the past. Not only David, but the crew that came here was absolutely perfect—they were wonderful. They painted the outside trim of my house a couple of years ago, and it has lasted longer than anybody else that had done that. This time, they did some interior painting—quite a bit of it—and it's perfect, it's just perfect. It’s a room that had not been done for 20 years. I have referred them. We chose them several years ago to do the outside trim because my husband heard of them through someone else. I would grade them an A+, and we've already recommended them to different people.”

Review by
08/31/2015

“They did a lot of work for me. They were on time, and I liked that the painters were very adaptable. They were able to do fly-as-you-go types of things—a little change here, and a little change there. They cleaned up after themselves, too. It was just a great bunch of guys as a team. They did a lot interior work, and they did the entire outside of the house. It was great. They did cedar siding, and they stained the entire house, did the trim, and even had some carpenters repair the trim. I knew ahead of time that it was bad, so they replaced the trim as necessary, and it was just as smooth as it could be. I’d call their customer service 100 percent. I’d say they’re an A.”

Review by
08/31/2015

“I think they did our deck painting? Their service was good, I don't think they did such a great job though, they were nice. The overall service was good but I don't think they stained the deck down and I don't think the quality was great. They were very professional and showed up on time, did the job in one day which was good. They were suppose to sand and stain it, the job took about eight hours, I was at work all day my husband was the one that met. I would grade them a B. I just think their quality of service, I suppose that I would referred them, they were professional and courteous, they only did that one job for me and I don't have any other point of reference.”

Review by
08/31/2015

“They are always on time and they say what they are going to do. The pricing when they do some work it's exactly what they tell me, or usually let than what they tell me. I think in this case it was slightly less than what they told me. And they come in and do their work professionally, when you see them they care. They actually did some repairs on a deck, the job took about a day maybe less than a day maybe six hours or so. It was better than it was. Their customer service was wonderful, I knew them and heard some reviews from other people and they did some work for me in the past, they are very good. I would grade them an A with five +.”

Review by
08/31/2015

“The guy came and did a complete quote I think it was a tad on the expensive side but they did everything that I needed to get done. They did an exceptionally good job on the painting. And they were rehabbing a house that I had that I was trying to sell. There was an exterior leak that caused part of the ceiling in a bay window to come down they fixed the ceiling they fixed the leaked and painted all the interior surfaces in the house on the first and second floor. And replaced some wood on the deck and repainted the deck. I don't remember their customer service. I vaguely remember it taking longer but they have scheduling issues like everyone else. They were recommended by the management company that I had handling the rental. I would grade them an A+.”

Review by
08/31/2015

“They did some work for an organization that I belong to. Well they showed up on time and they did the work that they said they were going to, they had to come back and cleaning up some stuff but basically everybody seemed happy with the work they did. They did exterior they painted outside of a building I think it took them two days. Their customer service was good, let me think about that for a second I would say marginal because they were suppose to call before they were going to come on the date that we arranged. And they didn't do that, I had to call them. Other than that everything else was OK, because I got three or four estimates and I gave them to the board and that's who they chose. I would grade them a B, I would recommend them.”

Review by
08/31/2015

“We had a great experience, they came out, some of the work took a little bit longer but they were really trained in the best way to get it done and in budget. We recommended them to our in-laws but they were I don't know what the difference was in the quotes but my in-laws were not pleased with their customer service and did not go with them between the cost and customer service. So they had a totally different experience than we did. They walked us through how they were going to paint the trim on our windows are you OK with this? They took the time to walk us through it, and all the really little stuff. They did our entire main level which is a continuous ceiling, they were really neat and clean everything was covered and well maintained during process and all the work. Their customer service was great for us we were able to get a quote fairly quickly we were able to get schedule pretty quickly. They were able to see when we were actually moving, they were great in scheduling we were suppose to do a Thursday and Friday, but they needed to come back Monday and finish up some work. And they were really professional about scheduling it, and letting us know as soon as they knew it was going to take longer. They were reasonably priced and wasn't bottom basement and they weren't tons of money for the space, we don't have a very large home. They were professional, they were on time not everyone shows up on time for the quote for the in-home estimate. So they showed up, they gave us a good quote about what they would do for us, we had some questions about how we might price out some estimates and they were more than happy to do that, and making recommendations about what we could do to consolidate. I would grade them an A.”

Review by
08/31/2015

“They were very neat while they worked, and they didn't spill anything. They didn't work fast, but they did everything in a timely manner. They finished in two days what I thought would take them three days. I was very happy with everything that they did. It was all interior painting. I had them do a dining room and two bedrooms. I also had wallpaper that needed to be removed, and that was also well done. It was very difficult; they got the wallpaper off very easily and quickly, but they had to sand everything because there was a glue that had to be sanded off, and that was very messy. They tried to keep the windows open to keep the room well ventilated, but that job was a lot harder. The man that did the painting was all finished, so he left. The man that had to remove the wallpaper had two rooms to finish—he had the kitchen and the bathroom. He did both rooms, and I was sorry it was so messy, but I understood what he was doing. Once the sanding was over and the messy part was over, he could proceed with the painting. I was satisfied with that also. They took longer, but I was satisfied. I thought that their customer service was good, too. For instance, the painter helped me hang up all the pictures and a clock. All the chairs were put back in the order that they were in when they arrived. The kitchen and bathroom were a lot harder, but he still tried to put them back. I thought both jobs were done well. I chose Kappenberg & Son because my daughter used them and was very happy with them; I got a good recommendation from her. I would grade them as an A all the way around.”

Review by
08/31/2015

“It was over a year ago, the guy who came out to the do the consultation he was very easy to talk to, I was a little disappointed in the work. I just know what to make sure happens next time. They paint, their a painting company. I think they were there two days, they painted the whole house top to bottom there are three floors. The only room they really didn't paint was the kitchen. The only thing I was disappointed was that in the upstairs bathroom they didn't removal the towel rack and the face plates of the light switches instead they painted around that which they had assured me they weren't going to do. It wasn't like that all over the house so I just caulk it up to whoever that particular painter was that painted that, those rooms was a lazy piece of crap and I will just make sure that the same painters that painted that won't come back again. I just left it at this point because it was a rental unit and a renter was moving in, in a couple of days I had no time for them to come back to fix it and do anything about it. I did let their office management know that they did fail in that aspect but that was one or two rooms out of the entire house. I would say the majority of the project was positive except for that. I would grade them an A-. Like I said it was a rental unit in a couple of years I would have them back and do it but I would emphasize that faceplates need to taken. The gentleman that came out and gave me the estimate was very reassuring.”

Review by
08/31/2015

“They were attentive and did a good job. I don't think I quite understand. They stained our deck and replaced some boards on our deck and stained our fence. The job took two days, they were referred to me and their customer service was good. I would grade them an A+.”

Review by
08/31/2015

“They painted my fence last year, and the work got done. I’d say they’re A+.”

Review by
08/25/2014

“Kappenberg & Son is outstanding. I’ve used them twice, and everything was perfect. I’d give them an A+.”

Review by
08/25/2014

“I think Kappenberg & Son's work was OK but I think they didn't put any extra varnish on it. I should've called on it on sooner. I didn't call them. They do good quality work. Everything has held up OK. I'd give them a B. I would recommend them.”

Review by
08/25/2014

“Kappenberg & Son did good work. Everything has held up fine, and I’d recommend them to other people. Their customer service is fine. I'd give them an A+.”

Review by
08/22/2014

“I found them through the Best Pick Reports, and they did a great job. The technicians were perfect, and I would absolutely use the company again. I'd give them an A+.”

Review by
08/22/2014

“We were satisfied with Kappenberg & Son. They fixed a window. They did a good job. I would use them again if needed. I'd give them an A.”

Review by
08/21/2014

“They did a very good job, and I’d recommend them. They painted one room and repaired some water damage on the ceiling. I would rate them an A.”

Review by
08/21/2014

“It went very well with Kappenberg & Son. They did a good job on some interior painting—very good quality. I’d recommend them to other people, and I’d give them an A.”

Review by
08/21/2014

“Kappenberg & Son painted a small portion of my ceiling. It was a fine experience. I would use them again.”

Review by
08/20/2014

“Kappenberg & Son painted a bedroom and bathroom. The technician did very good. I would grade them a B.”

Review by
08/20/2014

“Kappenberg did a good job painting the house, and they cleaned up when they were finished. We had a couple of minor things, but they came back. I would grade them as an A.”

Review by
08/20/2014

“Kappenberg & Son has done quite a bit of work for me over the years. They are my go-to company. They’re highly responsive, they do great work, and they’re respectful. I’d recommend them, and I would give them an A+.”

Review by
08/19/2014

“Kappenberg & Son had friendliness, efficiency, and all those good things. They painted the outside of our house for the second time, exterior painting. We've used them before. We chose them because they were personable, they were efficient, and the cost was right, all the reasons someone would chose a company. I would grade them as an A+.”

Review by
08/19/2014

“They did a great job, and the work has held up good. I'd give them an A.”

Review by
08/18/2014

“They gave us a good price, they did what we wanted them to do and were careful and went out of their way. I would definitely recommend their service. I heard about them through an internet search. I'd give them an A.”

Review by
08/18/2014

“Kappenberg & Son did a couple of things for us, and for both projects, we were very pleased. They did an excellent job. They were very responsive, they cleaned up well, and we were very happy with them. They deserve an A.”

Review by
08/18/2014

“Kappenberg & Son did an excellent job. Everything started on time, finished on time and came in on budget and very easy to work with. I would absolutely recommend their service. A friend recommended them. I would grade them an A+”

Review by
08/18/2014

“It was my first time using Kappenberg. They did inside painting, and their paint job was excellent. Nothing was left around, and their cleanup was great. I'd give them an A.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: