Klappenberger & Son
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Klappenberger & Son has received 4.7 out of 5 stars based on 160 customer surveys.
5
131
4
15
3
8
2
5
1
1
8th year as a Best Pick Call
"Since 1989, we have put you, the customer, first. That means fair pricing, prompt service, and the quality you deserve. Our trained painters do things the Klappenberger & Son way. We strongly believe in the benefits of 'best practices' and doing things right the first time."

David Klappenberger | Owner
Company Information
Services Offered
Klappenberger & Son is a full-service painting company offering residential and commercial customers interior and exterior painting, power washing, wallpaper removal, deck and fence sealing and staining, and lead paint encapsulation.
Minimum Job
The company requires a $1,200 minimum.
Warranty
Klappenberger & Son offers a 100 percent customer satisfaction guarantee.
Company History
David Klappenberger founded the company in 1989. Jean Klappenberger began contributing to the business in the mid 90's and has been a full-time partner in the business for nearly two decades.
Employee Information
Klappenberger & Son has four carpenters on staff. According to the company, all painters are field trained and tested prior to working in customers' homes.
Areas Served
Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Columbia, Elkridge, Ellicott City, Laurel, Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring
Address
681 Arleigh Road
Severna Park, MD 21146
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
MHIC #129098

Compiled Score:

Klappenberger & Son has received 4.7 out of 5 stars based on 160 customer surveys.
5
131
4
15
3
8
2
5
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
09/27/2019

“Previous owner David, never bothered to return phone calls when the front fence paint faded from March's application in less then 2 months (May). He was the one who came out and priced the job THANK GOD for Jimmy Graham who was the ONLY person willing to help us from our May 28 first phone call, until the last two days. Apparently between new owner Daniel, and old owner David, David finally agree to have a re-paint. David never called or came out either. The fence was re-painted yesterday and today by one poor sole Andreas using a brush & roller in the heat for 2 days. I guess the two man team with sprayer originally was to much to expect.”

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

No review comments provided

Review by
09/05/2019

“Dave Klappenberger provided exceptional service.”

Review by
09/03/2019

“They aimed to please in the area of what I needed to have done.”

Review by
09/03/2019

No review comments provided

Review by
08/13/2019

“The willingness to work on the weekend was a plus.”

Review by
08/13/2019

“Klappenberger & Son did exactly what they said they would.”

Review by
08/13/2019

“They exceeded my expectations in the painting.”

Review by
08/07/2019

No review comments provided

Review by
07/31/2019

“Installation crew”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“Can't remember the painter's name but was a woman, very clean and did a very good job.”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“I?ve been very pleased with their work in the past. Less so on this small project. Parts of a screen door were replaced but only painted on one side. The project was started but then not completed until I followed up.”

Review by
07/25/2019

No review comments provided

Review by
07/23/2019

“Great work!”

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

“Juan Carlos is the best painter we have used in any of our homes anywhere in the US.”

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

“The workers were very professional and kind”

Review by
07/20/2019

“Job was done quickly.”

Review by
07/19/2019

No review comments provided

Review by
07/19/2019

“The person I had did a great job.”

Review by
07/19/2019

“I was most satisfied with the friendliness.”

Review by
07/19/2019

“The entire project met or exceeded expectations.”

Review by
07/18/2019

No review comments provided

Review by
07/18/2019

No review comments provided

Review by
07/18/2019

“I would like to recognize Brian for his exceptional service.”

Review by
07/17/2019

No review comments provided

Review by
07/17/2019

No review comments provided

Review by
07/17/2019

“Thank You for all my handyman projects!!!”

Review by
07/17/2019

No review comments provided

Review by
07/17/2019

No review comments provided

Review by
07/17/2019

No review comments provided

Review by
07/17/2019

No review comments provided

Review by
07/17/2019

No review comments provided

Review by
07/17/2019

“The painters and carpenters had excellent attention to detail and took pride in their work ensuring that every detail was perfect.”

Review by
07/17/2019

“Amazing company”

Review by
07/17/2019

“All the rooms they painted came out great. They fixed all nail pops.”

Review by
07/17/2019

No review comments provided

Review by
07/17/2019

No review comments provided

Review by
07/17/2019

“David”

Review by
07/17/2019

“The painting was great, however since they painted they unscrewed my drain pipe along side my house and left it unscrewed. Someone came back after me calling several times, of what I thought was fixed but the very next hour the screw is out. Just don't want to bother them but it wasn't like that prior to the painting.”

Review by
07/17/2019

No review comments provided

Review by
07/17/2019

“The management is very nice, but the workmanship is not in line with the cost.”

Review by
08/06/2018

“All of my exceptions were met.”

Review by
08/06/2018

“They met my expectations because they did the painting that I expected and it came out very well. I am completely satisfied.”

Review by
07/25/2018

No review comments provided

Review by
07/23/2018

“Everyone was great.”

Review by
07/21/2018

No review comments provided

Review by
07/20/2018

No review comments provided

Review by
07/20/2018

“I had a front door where the lock wasn't pulling shut correctly and one of his employees painting the door noticed it and offered to fix it for me even though it was outside of his job scope.”

Review by
07/20/2018

“I was most satisfied that they did the job well and on time as agreed and I thought it was reasonable price.”

Review by
07/20/2018

“I would like to recognize Jen and Shelly for their exceptional service. The team that did the painting were all super nice as well.”

Review by
07/18/2018

No review comments provided

Review by
07/18/2018

No review comments provided

Review by
07/15/2018

No review comments provided

Review by
07/14/2018

“Only one painter was involved and she clearly knew her job. Excellent work throughout.”

Review by
07/14/2018

No review comments provided

Review by
07/13/2018

No review comments provided

Review by
07/13/2018

No review comments provided

Review by
07/13/2018

No review comments provided

Review by
07/13/2018

“Worked hard to accommodate my schedule, finished the work when promised, and most importantly the job was well done.”

Review by
07/13/2018

No review comments provided

Review by
07/13/2018

“The work looks great, and it was a pleasure to have your team at our house.”

Review by
07/13/2018

No review comments provided

Review by
05/30/2017

“I'd give them five stars all around. They are top-shelf all the way.”

Review by
05/30/2017

“They just did fine. I'd give them an A grade.”

Review by
05/30/2017

“They were quick and accurate.”

Review by
05/30/2017

“I'd give them an A, overall.”

Review by
05/30/2017

“It was extremely positive. They were wonderful every step of the way. I'd give them an A+ grade.”

Review by
05/30/2017

“They did a very nice job for us. We're completely happy with them. I'd give them an A, overall.”

Review by
05/30/2017

“It was fine. They did a very good job. Overall, I'd grade them as an A. They did very good.”

Review by
05/30/2017

“I think everything was fine. They did it, and we're happy. I'd grade them as an A.”

Review by
05/30/2017

“It was great. It was fine. Nothing in particular I liked about the service.”

Review by
05/30/2017

“They did a very good job. They were very thorough. I had no complaints.”

Review by
05/30/2017

“We got our house painted because we sold it and moved. Their prices were really competitive. I'd give them an A, overall. Their cleanliness was mediocre, and I wasn't exactly satisfied. They left a lot of sprinkling on the counters, and I had to clean it up.”

Review by
05/30/2017

“They painted the house. I had a good experience with them. They were excellent. I had no complaints at all. My parents have had stuff done for them. My sister has had stuff painted for her. They were good.”

Review by
05/30/2017

“They were here when they were scheduled to be here, they worked diligently on the job until they got it done, and the quality of their work was satisfactory. I'd give them an A rating.”

Review by
05/30/2017

“They were terrific—absolutely amazing. We weren’t there to supervise it, but they sent us pictures and kept us informed. They were very responsible and did beautiful work—A+.”

Review by
05/30/2017

“I was very happy with what they did. The painter was quite good, and he did an excellent job preparing the surface before he did the painting. Kappenberg & Son is A+.”

Review by
05/30/2017

“They do good work, and they're reliable. It was an A. If I have any problems with them, I just talk to them directly, the supervisor, and they address it.”

Review by
05/30/2017

“It was good. He did a great job. He painted our cabinets, and they came out really smooth, and he just did a great job. I'd rate them as an A+.”

Review by
05/30/2017

“They were good. They did everything they said they would do. I didn't have to call them back. I'd give them a B+.”

Review by
05/30/2017

“Then they gave me a date. It was a rental property. I drove two hours up there to meet the guy to take the paint and he says, 'Oh, you need to replace this wood or that wood.' So the estimate basically doubled. I had to pay them double what was originally agreed to. Then they said they said they did the work, and I didn't have to be there. I go up there and they charged me to replace wood, and they didn't replace the wood. They just stapled some kind of cement on the wood to stiffen it so that it would hold paint. They didn't sand the rails. I had to call them back to sand the rails. There were wrought iron rails they were supposed to paint, but they were supposed to sand them first and they had the rust and iron oxide that they didn't clean off before they painted it. I called them back for that, and they did sand it and repainted it. The house went up on the market and it rained, and I went up there to meet the handyman and it was the beginning of the year. The paint was bubbling in the same spot they put that shackle stuff. I would never call them again. I don't even want to call them to fix anything because they're so shoddy. I go up there and I literally cannot even communicate with the people who are there. I can't say whether their citizens or not, but I could not even communicate with them. He spoke almost no English. I would never call them again. I would never recommend them to anybody.”

Review by
05/30/2017

“Right now, it's absolutely negative because I've been calling them. They did a painting job for me last summer on the outside of the house, and I've been calling the guy. I've made about six calls to the company because the paint is dripping on the windowsill in one of the rooms. Each time the receptionist says, ‘I've given your name to him. I've told him.’ He's just never calling. My review is absolutely terrible, but he wouldn't follow through. First of all, why should eight months later, nine months later the paint be dripping on the windowsill? Then, if that's the case, why should the owner of the company not call me back to try and get somebody here to repair it? I'd give them a D. It's completely irresponsible and unresponsive, totally unresponsive.”

Review by
05/28/2017

“They did everything they said they were going to do in the contract. They were reliable, showed up on time. Chuck was the estimator and he was fantastic. I'd give them an A+ grade. I don't have any complaints. I thought everything went really well. I don't know what they could have done better.”

Review by
05/28/2017

“They were friendly, did what they said they were going to do, and they were fast. I'd give them an A, overall.”

Review by
05/28/2017

“They did a good job, and they were good about cleaning up. My overall experience was an A. I recall I did have a problem but they came back and fixed it.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: