Klappenberger & Son
7th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 173 Surveys
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Compiled Score: star star star star star
Klappenberger & Son has received 5 out of 5 stars (A-rating) based on 173 customer surveys conducted by Best Pick Reports.
7th year as a Best Pick Call
"Since 1989, we have put you, the customer, first. That means fair pricing, prompt service, and the quality you deserve. Our trained painters do things the Klappenberger & Son way. We strongly believe in the benefits of 'best practices' and doing things right the first time."

David Klappenberger | Owner
Company Information
Services Offered
Klappenberger & Son is a full-service painting company offering residential and commercial customers interior and exterior painting, power washing, wallpaper removal, deck and fence sealing and staining, and lead paint encapsulation.
Minimum Job
The company requires a $1,200 minimum.
Warranty
Klappenberger & Son offers a 100 percent customer satisfaction guarantee.
Company History
David Klappenberger founded the company in 1989. Jean Klappenberger began contributing to the business in the mid 90's and has been a full-time partner in the business for nearly two decades.
Employee Information
Klappenberger & Son has four carpenters on staff. According to the company, all painters are field trained and tested prior to working in customers' homes.
Licenses
MHIC #129098
Areas Served
Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Columbia, Elkridge, Ellicott City, Laurel, Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They were terrific—absolutely amazing. We weren't there to supervise it, but they sent us pictures and kept us informed. They were very responsible and did beautiful work—A+.”

“I was very happy with what they did. The painter was quite good, and he did an excellent job preparing the surface before he did the painting. Klappenberger & Son is A+.”

“It was extremely positive. They were wonderful every step of the way. I'd give them an A+ grade.”

“It was good. He did a great job. He painted our cabinets, and they came out really smooth, and he just did a great job. I'd rate them as an A+.”

“They did everything they said they were going to do in the contract. They were reliable, showed up on time. Chuck was the estimator and he was fantastic. I'd give them an A+ grade. I don't have any complaints. I thought everything went really well. I don't know what they could have done better.”

“It was great. It was fine. Nothing in particular I liked about the service.”

“They did a great job.”

“They painted the house. I had a good experience with them. They were excellent. I had no complaints at all. My parents have had stuff done for them. My sister has had stuff painted for her. They were good.”

“Everything was very good. I was very happy. I'd give them an A rating.”

“I think everything was fine. They did it, and we're happy. I'd grade them as an A.”

“I'd give them an A, overall.”

“I'd give them five stars all around. They are top-shelf all the way.”

“It was fine. They did a very good job. Overall, I'd grade them as an A. They did very good.”

“My mom was happy with them. My mom said it was an A grade, no complaints.”

“They did a good job. I'd rate them as an A.”

“They did a very good job. They were very thorough. I had no complaints.”

“They did a very nice job for us. We're completely happy with them. I'd give them an A, overall.”

“They just did fine. I'd give them an A grade.”

“They were friendly, did what they said they were going to do, and they were fast. I'd give them an A, overall.”

“They were here when they were scheduled to be here, they worked diligently on the job until they got it done, and the quality of their work was satisfactory. I'd give them an A rating.”

“They were quick and accurate.”

“Klappenberger & Son did great work. I'm highly impressed. They painted a big, high ceiling in the family room. They came recommended by my son. He had worked with them and couldn't say enough good things. That's what I found—the nicest guys, prompt, efficient. It was a really good job, and they were on time. I'd give them an A+ for the overall experience.”

“I thought their work was extraordinary. It was very good and very professional. Everything was better than I could have expected. They were extremely good. They painted windows and trim around the house. I have more than 30 windows, so this was a big job. Honestly, I would give them an A+.”

“It was great. They painted our deck. It was a very efficient, clean operation. They cleaned up after themselves and did the job with high-quality materials. I'd give them an A+ rating.”

“They did quite a bit of painting. I have a two-story living area and there are high ceilings. I could hardly tell they were there. There were two or three guys in there all of the time. They were very respectful. The furniture was huge and they got it moved. It was good that they moved the furniture and I didn't, because I'd immediately have a heart attack because of the dust. Those are big pieces I've never been able to move. They were really good and I was mortified. They moved different pieces and waited to clean up. They were excellent, the whole thing was good. They deserve an A+.”

“I had an awesome experience. They painted the interior and the exterior of my home. They were very professional and on time. It was A+ work.”

“They did a full exterior paint job. They did excellent work and I have no complaints. I'd recommend them for exterior work.”

“It was excellent work with no complaints. I've already recommended them to other people.”

“They painted a rental property from top to bottom. They were professional, expedient, and very clean. Everything you would want. I'd give them an A+. I'd recommend them to a friend.”

“They painted the outside of the house. They did what they said they were going to do it, when they said they were going to do it. I would give the overall experience an A+.”

“They did a good job. They did interior house painting, a doorsill. I didn't like or dislike anything. It was painting, it wasn't anything special to me. I like that I didn't have to paint it myself. I would give the experience an A.”

“It was a lot of prep work, some repair work, and painting. They actually reported on time, they were very polite, and worked all day long. They certainly sought our input. It was a very pleasant experience. The overall experience would be an A. They showed up when they said they were going to be there, and they stayed all day long. There was no problem with that. They cleaned up after themselves. We did not have to follow them; we did not have to do any extra cleaning on our own. Which is oftentimes the case with contractors. We've already recommended them.”

“The owner and the manager both came to give me an estimate, so they seemed interested. They sent one of their better teams to do the work, and they did a very nice job. There were two gentlemen who came, and they did my whole living room, my dining room, and the hallway and stairway to my basement. I'm thinking about calling them back. I found them when I was looking for painters near where I live. I had interviewed two other companies that I just had some reservations about for whatever reason, but Klappenberger & Son was awesome. I would grade them as an A+.”

“They're very responsive and flexible with payment, and they did a good job. They did interior painting for me. They were recommended by the local paint store. I would grade them as an A+; they were good.”

“They painted my fence last year, and the work got done. I'd say they're A+.”

“They showed up on time, and they did a good job. They did what they said they were going to do. They did exterior painting, and they repainted my deck. The jobsite looked very good after they were done. Klappenberger & Son gets an A.”

“They took care of the project fast, and I was satisfied with the work. It was both interior and exterior painting, and the work was good. Their customer service was good, too. I know that when they came over to do the estimate, I had a good experience, and that's why I chose to go with them. I would grade them as an A.”

“They did a lot of work for me. They were on time, and I liked that the painters were very adaptable. They were able to do fly-as-you-go types of things—a little change here, and a little change there. They cleaned up after themselves, too. It was just a great bunch of guys as a team. They did a lot interior work, and they did the entire outside of the house. It was great. They did cedar siding, and they stained the entire house, did the trim, and even had some carpenters repair the trim. I knew ahead of time that it was bad, so they replaced the trim as necessary, and it was just as smooth as it could be. I'd call their customer service 100 percent. I'd say they're an A.”

“Klappenberger & Son did what I contracted them to do. They did interior residential painting in one room for me. Their customer service was good. I contacted them to give me a proposal, and they came out and met with me. Then, they gave me a proposal, and we agreed to it. They said, 'We will be here on this day at this time to do the work,' and that's what happened. They were the first company that was responsive. I would give them an A—they did a great job.”

“They were very neat while they worked, and they didn't spill anything. They didn't work fast, but they did everything in a timely manner. They finished in two days what I thought would take them three days. I was very happy with everything that they did. It was all interior painting. I had them do a dining room and two bedrooms. I also had wallpaper that needed to be removed, and that was also well done. It was very difficult; they got the wallpaper off very easily and quickly, but they had to sand everything because there was a glue that had to be sanded off, and that was very messy. They tried to keep the windows open to keep the room well ventilated, but that job was a lot harder. The man that did the painting was all finished, so he left. The man that had to remove the wallpaper had two rooms to finish—he had the kitchen and the bathroom. He did both rooms, and I was sorry it was so messy, but I understood what he was doing. Once the sanding was over and the messy part was over, he could proceed with the painting. I was satisfied with that also. They took longer, but I was satisfied. I thought that their customer service was good, too. For instance, the painter helped me hang up all the pictures and a clock. All the chairs were put back in the order that they were in when they arrived. The kitchen and bathroom were a lot harder, but he still tried to put them back. I thought both jobs were done well. I chose Klappenberger & Son because my daughter used them and was very happy with them; I got a good recommendation from her. I would grade them as an A all the way around.”

“They were friendly and did a good job, and everything went smoothly. They did interior painting. I believe they were the ones that came when we had a termite problem—they were hired by that company. I'd give them an A grade.”

“Klappenberger & Son has been great. They came recommended, and that was a good start. They were easy to work with and very professional, and they made sure that we got the job done. If we had some hiccups along the way, they went out of their way to correct those. They did both interior and exterior painting. They always cleaned up afterward. I was never there when they were doing the work, but they did a great job. I would rate them as an A.”

“The crew was absolutely perfect; they were wonderful. They painted the outside trim of my house, and it has lasted longer than when anybody else did it. This time, they did quite a bit of interior painting, and it's just perfect. I would grade them as an A+, and we've already recommended them to people.”

“Klappenberger & Son did the crown molding and painted my house. They did nice work, and the people were polite and friendly. They did a great job; it was beautiful painting. Their customer service was excellent, and they were easy to work with. I'd give them an A+ rating.”

“They were wonderful. They came on time, their workers were very nice and courteous, they cleaned up, and they got the job done quickly and efficiently. They did interior work in two rooms, and they earned an A+.”

“Klappenberger & Son did good work. Everything has held up fine, and I'd recommend them to other people. Their customer service is fine. I'd give them an A+.”

“Klappenberger & Son has been phenomenal. We had a couple of unusual incidents both times. With the original house fence, we had a problem with it, and they repaired everything and coordinated with the original company to get it done. They did some other work, like power washing the house and patio. I'd rate them an A+.”

“They showed up on time, they did a beautiful job, and their cleanup was beautiful—you couldn't tell they were here. It was easy to schedule with them. They did exterior work this time; they were redoing our decks. You can only use one product on it, and they knew what the product was and used it. I'd give them an A+.”

“I liked the quality of work and the timeliness with which they completed it. They renovated my basement and painted my whole home. Everything looked perfect; they really did a good job. They're an A+.”

“Klappenberger & Son did an excellent job. Everything started on time, finished on time, and came in on budget—they were very easy to work with. A friend recommended them, and I would absolutely recommend them. I would give them an A+.”

“I found them through the Best Pick Reports, and they did a great job. The technicians were perfect, and I would absolutely use the company again. I'd give them an A+.”

“Klappenberger & Son did a couple of things for us, and for both projects, we were very pleased. They did an excellent job. They were very responsive, they cleaned up well, and we were very happy with them. They deserve an A.”

“It was my first time using Klappenberger. They did inside painting, and their paint job was excellent. Nothing was left around, and their cleanup was great. I'd give them an A.”

“They are professional, and they are very good at what they're doing. They did interior work for the entire house. I chose them over other companies because of a recommendation. A+ for them.”

“They were polite, prompt, and did a quality job. They did exterior work. It was my first time using them, and I would use them again. I'd give them an A+.”

“Klappenberger & Son was wonderful. I've been using them for probably 20 years. They've always been here when they're supposed to be here, they've got very good painters, and they fix things if there's a problem. They have done exterior and interior painting; last time was interior, but they've done both for me. Their cleanup was very good. I would grade them an A+.”

“They did exterior painting for me. They were professional and on time—they did a good job and provided good insight when appropriate. I'd give them an A.”

“They did a good job. It was easy to schedule with them, and I would use them again. They're a grade-A company.”

“They delivered as promised; they did good work, paid attention to detail, and cleaned up well. They did exterior painting. They get an A.”

“They were clean, they did a good job, they were professional, and they were easy to get a hold of. They did interior painting, and they paid good attention to detail. They were receptive to questions and concerns. I'd give them an A.”

“This was our first time using Klappenberger & Son, and they were efficient. They predicted that they were going to do the job in five days, but they finished in four. They actually did something that we didn't even expect them to do; they did more trim work than we expected them to do. They earned an A.”

“They did a very good job, and I'd recommend them. They painted one room and repaired some water damage on the ceiling. I would rate them an A.”

“It went very well with Klappenberger & Son. They did a good job on some interior painting—very good quality. I'd recommend them to other people, and I'd give them an A.”

“Klappenberger & Son painted a small portion of my ceiling. It was a fine experience. I would use them again.”

“Klappenberger did a good job painting the house, and they cleaned up when they were finished. We had a couple of minor things, but they came back. I would grade them as an A.”

“They did a great job, and the work has held up good. I'd give them an A.”

“They did good, thorough work. I would grade them as an A-.”

“They did exterior painting work for us. The actual owner came out to assist us. Both the power washer and the painter were timely and answered my questions. I'd give them an A-.”

“David came up with some color charts for me, and the results are absolutely gorgeous. Everyone has complimented it and said how wonderful it looks. I am very pleased. Klappenberger & Son brought my house back to life and made it look new—A+.”

“Klappenberger & Son has done quite a bit of work for me over the years. They are my go-to company. They're highly responsive, they do great work, and they're respectful. I'd recommend them, and I would give them an A+.”

“They did great work, and I was very happy with them. They did interior painting and exterior deck work. It was easy to schedule with them, and their attention to detail was fabulous.”

“Klappenberger & Son is outstanding. I've used them twice, and everything was perfect. I'd give them an A+.”