1st Choice Painting and Carpentry
4th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

1st Choice Painting and Carpentry has received 4.9 out of 5 stars based on 58 customer surveys.
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4th year as a Best Pick Call
"1st Choice Painting and Carpentry is built upon a client-centered philosophy for both service and project offerings. We employ a 'house-as-a-system' approach, facilitating a 'big-picture' viewpoint that creates confidence in making choices that will work for your home. Our aim is to be your trusted partner in the care of your home."

John Rabner | Owner
Company Information
Services Offered
1st Choice Painting and Carpentry provides interior and exterior painting services for residential customers. The company also offers carpentry services; molding, door, and window installations; drywall installation and repair; general repairs; and safety and accessibility enhancements.
Warranty
The company offers a two-year labor warranty and honors manufacturer and product warranties.
Company History
1st Choice is a local, family-owned-and-operated company that was founded in 1991.
Distinctions
The company is an EPA Lead-Safe Certified Firm.
Licenses
MHIC #130113
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring

Compiled Score:

1st Choice Painting and Carpentry has received 4.9 out of 5 stars based on 58 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/23/2018

“They were especially respectful of my home, and they went right to the work; there was no hesitation. There was no in between, or all the conversation between them—they worked really well. It referred to painting; I had new wood windows, and they stained and finished them. I would grade them an A+. I would indeed highly recommend them.”

Review by
02/23/2018

“They were fine. They did a good job, and everything was great. They just did exterior painting. Overall, I'd give them an A. They're definitely good quality. Everything was A+. I would highly recommend 1st Choice Painting. The guy was very careful and interviewed me in advance, the whole bit.”

Review by
02/23/2018

“They were in and out. They did a very fast job, and they left a very clean house afterward. Theirs was very good. They changed the fans in two bathrooms and they did a lot of painting and preparation jobs. They did an excellent job. I didn't have any complaints. I would recommend them.”

Review by
02/23/2018

“I liked everything. It was a very good job; very professional, very helpful, did extra work if they saw something that needed to be done. It was just painting, although they did repair a few things that they found. I would give 1st Choice Painting an A+.”

Review by
02/23/2018

“They were very responsive to what I needed to have done and very careful about how they worked. They did some repair work on an outside porch while they were doing it. I would give them an A+.”

Review by
02/23/2018

“I had a positive experience with them. They did what they said they'd do. I had no complaints. I'd highly recommend them.”

Review by
02/23/2018

“I had a good experience. No complaints with them.”

Review by
02/23/2018

No review comments provided

Review by
01/30/2017

“1st Choice did a nice job. The technician did good work, and it turned out fine.”

Review by
01/30/2017

“It was a good experience. It's been very good, so I'd say A.”

Review by
01/30/2017

“They were very, very clean and very careful. We were very pleased with the work. They did interior painting. I would give them an A. They were unbelievably neat when they did the work.”

Review by
01/30/2017

“They were very responsive, and they mostly kept me in the loop about exactly what they were doing. That was great. They did exterior work. They get an A+. They were great. I would hire them again in a second. I have already recommended the company.”

Review by
11/02/2016

“I have had no complaints with 1st Choice.”

Review by
10/19/2016

“They painted. We were getting the house ready to sell. They touched up the exterior of the house. We didn't have any complaints. They showed up when we expected them to, and they got the work done promptly.”

Review by
10/19/2016

“They did a good job on the exterior house painting. I felt that the house looked good. I would grade them a B+. They were pretty good, but they were pretty expensive.”

Review by
10/19/2016

“They painted my son's room, and they did a bunch of patch work above my fireplace and in the kitchen. They did the work quickly. I would grade them an A.”

Review by
10/19/2016

“They painted the outside of my house. They are quite professional. The guy that runs the company responded promptly to my inquiry and gave an estimate when he said he would. They did everything that they said they would do. They started on time and completed the job when they said they would. I would grade them an A. I had no complaints with them. I got four estimates, and they were the second most expensive.”

Review by
12/15/2015

“Well, it was done fairly quick actually. I think all the painting and everything was done in a matter of three days. While all this work was going on, I was never home, but it seems like they did a good job. Everything's all right. They painted—it wasn't such a huge job. They had to paint my living room area. I'll give them an A.”

Review by
12/15/2015

“It was a totally satisfactory performance—very professional work. They did everything they were supposed to do and a little more; they were very helpful. Good crew. I’d rate them as an A. They did a whole-house exterior painting.”

Review by
12/15/2015

“They did a great job, and they paid attention to detail. They were painting the house trim, repairing some rotten wood. It was just a matter of they were competitive, and they could do it quickly. No complaints.”

Review by
10/28/2015

“They were very good. He, unlike many other contractors, he was very punctual, got everything done on time, exactly what they said they would do, kept the schedule, and at a reasonable price. They did painting and carpentry on a door. I'd give them an A.”

Review by
10/19/2015

“I had some work done maybe early this spring. I had them do some work for me. Well I was very satisfied with it. I would say a B. They could have done a few things better but I didn't notice until after the paint was good and dry and they'd already finished up.”

Review by
10/19/2015

“I bet that must have been the person who put in a window then. Very careful work and very pleasant, you know, came when they said they were going to do it. It was very well executed. They put in a window and they did some other work for me too, some wall repair. They were very honest. I heard about them through my energy efficiency company. I'd give them an A.”

Review by
10/19/2015

“I liked the professionalism. They really took their time to assess the work that needed to be done and also the materials, especially the paint that will match my original paint. The work was extremely well done. What they did for me was to repair a hole that had been dug by carpenter bees on my rear door. They did a fine job, and the same day, the bees came back. I hadn't realized. That wasn't part of the painting. It was just that the bees had had this home for some time, and they knew exactly where to go back to and all of that. Once I called Mr. Rabner, the owner of the place, he was very responsive, and they were just very good people—highly professional, courteous, and very, very caring. They did carpentry and painting. That was the work they did because the door that was damaged by the bees. It's in the rear of my home, and it's a wooden frame, so that was the carpentry part. Once they had fixed the holes and the damage, they had to paint it, and then they also painted the frame of my garage, which is up front. The paint they got was exactly the same as my original paint. I really appreciated the thoroughness, the patience, and just the expertise of the people. I got a copy of the Best Pick Reports, and that's where I got them. I had tried other sources, and it just didn't work out. I didn't trust the people that I was getting. I made other inquiries. I spoke to people, and then once I got the Best Pick Reports, I read the comments. I went to the Best Pick website, and then I called a few people from the Best Pick Reports. I mean, I just was pleased to have gotten the names of the two people I picked from the book. I look forward to another copy because it's good to have a reliable source and not just people who produce reports and say good things. This is several months since the work was done at my home, but Best Picks hasn't forgotten that they need to get feedback on the quality of the work, so I really like that. That makes me feel at ease to use Best Picks, and I already recommended it to other people who didn't know about it. For the work, I would give them an A without question.”

Review by
10/05/2015

“The people were there every day. They worked quietly. They did a great job. Just about everything, the contractor was there to check on what was going on every day, was there working very competently, and the result was very, very good. They did a complete remodel of the kitchen. They were recommended to us by another person. I would recommend them as well. I'd rate them A+.”

Review by
10/05/2015

“Well, they did a good job. It was a higher end property so we needed some detailed work, and they were responsive and timely and that was fine. It was interior painting. It wasn't specialty painting. It was a higher end property so it needed to be done, and I found them through Best Picks as well. I would recommend them to family and friends. I'd rate them an A.”

Review by
10/05/2015

“It was very good. Good communication with the owner and prompt completion of the work as promised and good quality. They did the first floor, living, dining room, and hall. It's holding up very good today. I would recommend them to family and friends as well. I'd give them an A.”

Review by
10/05/2015

“John Rabner was very personable. He took the time to meet with the whole family, and the job was great. They painted the whole house, interior. They've had to come back to do a couple of touch ups, but you know, as a whole it looks good. I chose them through Best Picks. I'd give them an A.”

Review by
02/02/2015

“1st Choice Painting and Carpentry did an excellent job. They replaced and repainted a piece of gypsum board that had been damaged by a leak, and they also painted a whole hallway so that it all matched. They did a beautiful job of painting. It was terrific work—I’m very, very pleased.”

Review by
02/02/2015

“They did an excellent job. They remodeled a room in my basement. They painted the ceiling and built walls to close off the furnace. They actually helped me make decisions, too, because I had never done anything like this project before, so they were very useful in many ways. I’d give them an A+.”

Review by
02/02/2015

“John has done a number of projects over the years for us. The work has been very well done, always within the price proposed, and completed on time. He’s done a lot of painting for us, and he’s also done remodeling in the bathroom and kitchen. He’s fixed up the outside of the home, too. I would definitely give him an A for his work.”

Review by
02/02/2015

“We had 1st Choice paint our living room, hallways, and stairway. They’ve also done outside painting and repaired windowsills, too. They did an exquisite job painting, and they cleaned up after themselves. We’ve used other people, but 1st Choice has done the best job.”

Review by
02/02/2015

“1st Choice did a good job. They did a good amount of painting on two different occasions. What I liked best was that they were very careful, did a good job with the cleanup afterward, and were very careful to satisfy me as a customer. I think they deserve an A.”

Review by
02/02/2015

“He came in, quickly took care of whatever was needed, and was very pleasant. He has done painting, installations, and repairs. There have been a lot of different kinds of things that he has taken care of. I’d give him an A+—he’s quite good, really.”

Review by
02/02/2015

“They've done a lot of work over the years. They've done painting, they did a remodeling job in my basement, and they built a huge bookcase for me. They're easy to work with, and they do what they say they'll do. I’d give them top grades.”

Review by
02/02/2015

“They painted my ceilings in two rooms, and whatever they said was a promise. They completed the work on time, and they did exactly what they said they would do. I chose them because I'd used them in the past. I would give them an A.”

Review by
02/02/2015

“They installed new windows shortly after we bought our house. Well they were very pleasant to deal with and I think they were conscientious, did good work, and since doing the install, which was I guess about eight or so years ago, a couple of the windows needed to be reinstalled because they leaked and they did that without any argument. I would give them an A+.”

Review by
02/02/2015

“They installed a half bath on the ground floor of my house. I found that he really listened to all of my needs and interests in terms of the project, and he brought in highly qualified people to subcontract out any of the plumbing work that needed to be done and got the job done in a really quick and timely manner. I would give them an A+.”

Review by
02/02/2015

“I was getting my house ready to sell, so he did some repair work to the wood on my deck and my front porch. He also did some painting and carpentry around the steps. I liked John’s communication. He gave me a good estimate, and when we were going back and forth on whether the actual work would change, he was very clear on why it would change. The guys seemed to do quality work. I would give them an A+ rating.”

Review by
02/02/2015

“He painted the interior of a landmark building, and he did a wonderful job. They were on time, they were very professional, and we didn’t see anybody lying around or lazing around. They made sure everything was meticulous and in place, and all of them presented well. They were very friendly and open, so I thought it was a good experience. I think they deserve an A+, unequivocally.”

Review by
02/02/2015

“John was who I would ask for help with getting things done. He finished up my sewing room—he plastered, painted, and put down the flooring. My brother had sketched it out and had installed some of the sockets, so I had sockets all around the room, and John made some recommendations for rerouting the traffic; that has worked out beautifully. They were friendly. I’d rate them an A+.”

Review by
02/02/2015

“There were some rotting floorboards on my porch that they replaced. I asked them to paint some trim, and they did that, but there was a problem. It was sort of like a cement board that was meant to look like wood that runs up against the pitch of the roof, but it doesn't have any facing in between the board and the roof, and it had started to disintegrate. I wanted them to find a solution for it, and they did not do it. He gave me a quote, and it was pretty high. Instead, he just painted the roof of my porch, which I didn't ask for. They didn't even talk to me about it—they just went ahead and painted the roof of my porch without asking. Their work was just messy, and part was broken. He came by to fix it, but it's still broken. He didn't do the most difficult and important part of the job, and stuff started falling off. I have a screened porch, and there are some wood slats that cover up places. They built onto the wood supports, and he changed the door for me because it had started to rot. One of the wood slats fell down. I called him, and he came right away. He said he'd put it back together, but it immediately fell down again. I really don't want anything to do with him. I've seen him drive by my house, and he's sent me email like, 'Hey’—it’s creepy. I would never recommend them—they’re a last choice. I don't want him near my house. He had done some work for me before. They're messy with their paint, and they don't clean up very well, but they came right away, and sometimes it's just hard to get contractors to come out and bid for a job. I'm a single mom, I was super busy, and I just had to get it done. He doesn't strike me as someone with integrity. They charged me way too much and didn't address a major issue. I'd give them somewhere between a C and a D grade. I probably should have hammered them and made them do it, but I just didn't have the energy, and I wanted them off the property.”

Review by
02/02/2015

“I couldn’t say how many times they’ve done projects—big and small—for us. They’ve been involved in completely remodeling this house over a period of about two or three years. We had some burglaries in the area, and my wife got nervous and wanted a more secure door, so they did that. They have done the kitchen and bathrooms, they’ve upgraded doors throughout, they’ve installed a gas fireplace with built-ins around it, they’ve painted the whole house inside and out, and they’ve replaced a slider that had been there way too long and was no longer functioning very well. We started out small with them, and we have always been satisfied, so we just keep calling them back. They do a great job. The guys show up on time, and they clean up. Stuff always goes wrong whenever you do any kind of project, but they always fix things without any hesitation or balking. One of their subcontractors was a plumber, and he got some stuff turned around so that the house flunked an inspection. John dragged the guy in by the scruff of his neck and had him fix things. It’s been a wonderful relationship. I can’t imagine a better guy to work with on the sorts of things that we have been doing. I can’t say enough nice things about John Rabner and his company—they’re A+.”

Review by
02/02/2015

“We've had them more than once. They were very courteous of our time and making appointments and they're respectful of the family space and cleaning up at the end of the day and it was nice work. They did work in our bathroom. They painted and replaced tiles and whatever kind of board you have behind the tiles. I think they installed some minor fixtures. Their sub-contractor was terrific, the tile guy, he's talented. Before that, we had some leakage backsplash in the kitchen sink, the wood was just rotting our house. It's not a new house. He came up with this suggestion for a different kind of backsplash that actually is not wood that looks like wood and did a nice paint job on it. He lives around the corner, we know the family but if he had not done a very good job or we were called them back to clean up the mess the first time, we would not have called them back. I'd give them an A.”

Review by
02/02/2015

“I’ve had multiple positive experiences with 1st Choice. The most recent thing they did was a family room remodel. They removed all the old paneling, and in addition to installing new wallboard, they installed some panels of insulating material because the room was partially below grade. They did a great job on that, and then they did all the painting. I’ve been using John for almost 20 years, and you can count on him. He’s reliable, and you know what you’re getting. If he says it’s going to cost a certain amount, it’s going to be pretty close to that amount when all is said and done. His guys have been with him for quite a while, too. They’re reliable and conscientious, and they just do a darn good job. You don’t have a long list of things to redo at the end of the job because they take care of stuff the first time. They get an A.”

Review by
02/02/2015

“John Rabner has high integrity, and you can be sure he’ll do the right thing—there’s no question in my mind about that. I use him a lot. He’s come over for a lot of little things, but the biggest thing he did was painting the inside of my house. A year or so before that, he painted the outside of my house. There are other things he’s done, too. He’s been very helpful. I’ve checked some things and asked John why he didn’t do them, and he was right back out here to do it again. Later on, he put screens on my gutters, and if I said, ‘Come on back,’ he’d do it again. He’ll go up there and do what I ask. It’s a good deal. He’s a very honorable man. They deserve an A, no question about it.”

Review by
02/02/2015

“They’ve done a number of things over the years, but the major thing they did was completely renovate an unfinished attic into two huge offices, a bathroom, and a laundry room. They’ve done several kinds of painting, and they did reconstruction after a plumbing failure in the house. Their workers are very polite, and they clean up before they leave. John is usually there to make sure they understand the instructions. I just think he’s a very reasonable and honest contractor. I have recommended him to several friends who’ve used him and had the same results. I think they deserve an A+.”

Review by
02/02/2015

“1st Choice did a couple of things for us. Bees ate our wood, and they came and repaired it for us. They also did some painting in our bathroom. I liked the owners when they came out to give an estimate. The company might have gotten bigger now, but they really tried to help—that's what I liked about them. They did a really good job, and they were reasonable, too. The one thing they could have been improved was a little bit of sloppiness where there was some paint left on the tile. They’d get an A for the first time we used them; the second time was an A-.”

Review by
02/02/2015

“He replaced my roof. Several things made it positive. Initially John met with me and we talked about what I was interested in to give us an opportunity to be introduced and make sure that we were sort of on the same page regarding my goals and services. Then he described what was going to happen and sequentially so I liked that a lot and when, and everything was done according to his statements. The work was done very efficiently and finished up much more quickly than I expected and the price was a good price. They deserve A+.”

Review by
02/02/2015

“1st Choice has done a lot of things for me. They’ve done a lot of extensive painting upstairs, they’ve taken a closet and converted it so I could put a washer and dryer in there, and they’ve done a lot of soffit and fascia work on rotted wood around the outside of the house. John Rabner is the owner of the company, and he has a very pleasant and reliable staff that works for him. John himself is very personable, always wants to help, does very good work, and stands by it. He is excellent. I’d give them an A.”

Review by
02/02/2015

“He did two things at two different times. The first time, replaced some French doors for me and then at another time did a roof repair and a repair inside of plaster damage and such. That he did what he said he was going to do and they did it on time and there was just no problems at all with it, and I was satisfied with the quality of the work. They deserve an A. I don’t know what they could do to get an A+. It’s just that I was very happy with the work that they did.”

Review by
02/02/2015

“It was a very small job. He repaired a patchwork in my family room and did some painting on the outside of the house for me, and I intend to use him again in the Spring to do some more painting inside. He’s very conscientious and I think he’s very fair, and his work ethics are very good. And the people that he has working with him are excellent too. Well I’m inclined to give him an A, but I think everybody has room for improvement so I’ll give him a high B+.”

Review by
02/02/2015

“1st Choice did a great job. They painted the interior of the house, and two years ago, the old porch was rotting, so they took it off and put a whole new porch on. I wasn’t there, but my tenant was, and he was in contact with me all the time about the work they were doing. The result was excellent with both the painting and the carpentry. I think they deserve an A+ from everything I’ve seen and the way it all was done.”

Review by
02/02/2015

“1st Choice did some great work for us. They built, installed, and painted new attic vents for us to match the house, and they did outstanding work. The owner is incredibly communicative and fantastic to work with. The work is top quality. They’re A+.”

Review by
02/02/2015

“John painted our house a year ago and fixed some stuff. He was up front and honest, and the work was fairly priced. I chose them because of my prior experience with them. I would definitely give them an A+ grade.”

Review by
02/02/2015

“1st Choice painted two rooms for me. They were here on time, and they were efficient and neat. They cleaned up after themselves. They're a grade-A company.”

Review by
02/02/2015

“1st Choice did exterior painting and some power washing, and they were great—they did a good job at a good price.”

Review by
02/02/2015

“They get an A rating.”

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