DFW Improved
10th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

DFW Improved has received 4.5 out of 5 stars based on 120 customer surveys conducted through GuildQuality.
5
91
4
13
3
4
2
5
1
7
10th year as a Best Pick Call
"DFW is a trusted resource to help re-imagine your home. We design room additions, kitchens, and bath remodels, and we customize flooring and paint to tailor every element to your exact taste. We have over 40 staff with the expertise to give you peace of mind that your project will be delivered with excellence."

Gary St. John | Co-owner
Company Information
Services Offered
DFW Improved provides solutions for residential and commercial customers, including interior and exterior painting, cabinet refinishing, wallpaper removal, specialty texture work, and finishes.
Warranty
DFW offers a three-year warranty on paint work and various manufacturer material warranties.
Company History
The current owners, who each have over two decades of industry experience, founded the company in 2004 and continue to oversee it today. DFW Improved has over 40 project supervisors and sales staff.
Distinctions
DFW Improved has won multiple ARC Awards from the Dallas Builders Association and was featured on the DIY Network. The company is a Veterans Affairs registered builder that employs a National Association of Home Builders Certified Aging-in-Place Specialist and a technician trained in Xactimate for insurance restoration.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
6652 Pinecrest Drive Suite 100
Plano, TX 75024
Hours
Mon
8:00 am - 5:30 pm
Tue
8:00 am - 5:30 pm
Wed
8:00 am - 5:30 pm
Thu
8:00 am - 5:30 pm
Fri
8:00 am - 5:30 pm
Sat
Closed
Sun
Closed

Compiled Score:

DFW Improved has received 4.5 out of 5 stars based on 120 customer surveys conducted through GuildQuality.
5
91
4
13
3
4
2
5
1
7
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/27/2020

“DFW Improved exceeded my expectations. I got three other quotes to place a beam in the garage and fix the sagging ceiling. DFW Improved was the most affordable and were the most knowledgeable. And they left my garage cleaner when they were done than it was when they first started. Very impressed and would highly recommend!”

Review by
07/26/2020

“Overall very good job. Great carpentry prep. A few snags but overall very satisfied”

Review by
07/26/2020

“Our project was a small laundry room, but it was fraught with issues throughout. We accept the final product as it is, but its not what we expected at the start and took two complete installs to get correct. We are particularly disappointed with the woodwork and cabinet making contractor, and DFW improved regularly failed to notify us when contractors were coming by the house. We would not recommend their in house designer either, as most of the designs she produced were uninspiring and we had to provide 4 or 5 annotated PDFs worth of corrections before she got the final measurements correct. Overall I would not recommend this company for future work.”

Review by
07/20/2020

“The final product is very nice.”

Review by
07/19/2020

“Project Manager”

Review by
07/19/2020

No review comments provided

Review by
07/19/2020

“Overall performance of the job.”

Review by
07/19/2020

No review comments provided

Review by
07/15/2020

“Cleaning services at end of project”

Review by
07/09/2020

No review comments provided

Review by
07/09/2020

“Gabbi was very knowledgeable and there for us every step of the way. She made sure everything was on track before construction started. I am extremely picky and the project manager, Carlos, made sure I was completely satisfied with their work. If there was a problem, he was usually at my home within minutes, resolving it. There were no surprises with respect to our contract fee. If I made a change, the additional charges were tracked via change order.”

Review by
07/09/2020

“Timely and extremely efficient and organized.”

Review by
07/09/2020

“Me Kabell and Mr Cox were very professional also all teams and there leaders”

Review by
07/09/2020

No review comments provided

Review by
07/09/2020

No review comments provided

Review by
07/09/2020

“Scott and Jo. They were amazing throughout the process. Scott is incredibly knowledgeable and comes up with brilliant idea taking into account budget and client desires. Jo has an amazing ?eye? for design. Both are a pleasure to work with”

Review by
07/09/2020

“Jaime and John have been wonderful. Very communicative and responsive to questions and changes.”

Review by
07/09/2020

No review comments provided

Review by
07/09/2020

“Gabi Sperry and office staff.”

Review by
07/09/2020

“Nothing has been done except for the "design" and billing. Neither were right the first time. I am not sure what to say? I like the subcontractor for the closet?”

Review by
07/08/2020

“Because the decorative shower tile did not fit the design at the time of installation, the lead tile installer suggested a design modification to me using all the tiles in a slightly different design. I thought his suggestions were better than the original design.”

Review by
07/08/2020

“Projects like this can sometimes be messy and a little disruptive, depending an a number of factors. Sam's crew was so quiet and efficient that we hardly even knew they were here working.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“Great design and top quality workmanship. Project Manager Miguel was superb.”

Review by
07/07/2020

“DFW Improved did an excellent job in our remodel. From start to finish they made what would typically be a stressful experience so easy. They constantly updated us on the progress of the job and what to expect. If there were any problems or delays they let us know right away and always had a plan to solve it. Even throughout the COVID crisis they did an excellent job of meeting deadlines. We could not be happier with our home.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“I was 100% pleased with Tony Fuller, the project manager, for both bathroom remodels and the paint project. He was always courteous, prompt, and extremely easy to work with throughout.”

Review by
07/07/2020

“The wood staining and varnishing was done outside (unlike other contractors I have used) which made for much less hassle.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
10/28/2019

No review comments provided

Review by
08/30/2019

“outside carpentry work was excellent. replaced siding, rebuilt my shed, fixed my patio cover, and repaired other areas some needing a little creativity.”

Review by
08/29/2019

No review comments provided

Review by
08/23/2019

“Hell no”

Review by
08/20/2019

“They met all of my expectations.”

Review by
08/19/2019

“Jason Austin kept me informed of progress and discussed challenges and solutions promptly with me”

Review by
08/19/2019

“Tony Fuller. This is our second project with DFW Improved and both times he has been very helpful and easy to work with in all aspects of the construction process.”

Review by
08/16/2019

No review comments provided

Review by
08/12/2019

“As far as accomplishing what they were hired to do and what they did, they met my expectations.”

Review by
08/06/2019

“I would like to recognize Sam. He has been wonderful and is such a people person. He was very calm and effective in taking care of our concerns. We have made him part of our family. Chris was very nice and gave good quality work, as well as Guillermo. I felt really comfortable with the workers and they were a good group of people. Sarah and Peter were friendly and I also felt comfortable with them in my house.”

Review by
08/06/2019

“The kitchen, bathroom, and paint are outstanding; looks great.”

Review by
07/18/2019

“Jason Austin was my project manager. He worked on the house twice. I had water damage more recently and I love him. He is so thorough and nice. He is very professional. He was just as concerned as I was to get it done correctly. I can not say enough praises for him.”

Review by
07/18/2019

“I would like to recognize Guillermo for his exceptional service.”

Review by
07/13/2019

“Brian-supervisor and Ro-painter”

Review by
07/05/2019

“I have used them a number of times and they do great work and are very professional”

Review by
07/05/2019

“Jason went above and beyond throughout the whole job to assure we were satisfied. He listened to every concern and addressed it right away. His ability to provide good service is exceptional. He is a huge asset to your team! As well - appreciate Juan's service throughout the insurance claim process he was valuable in us understanding what all would be needed to get the job done and helping us get that from insurance.”

Review by
07/04/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

“I would like to recognize Jamie Ratuzliff.”

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
06/27/2019

“Tony Fuller the project manager was terrific to work with throughout the remodel. He was quick to answer my text messages and answer any questions I had about the work.”

Review by
06/26/2019

No review comments provided

Review by
06/22/2019

“Roe and son and Jaime Ratzlaff”

Review by
06/21/2019

No review comments provided

Review by
06/21/2019

“Jason Austin was great.”

Review by
06/21/2019

No review comments provided

Review by
06/21/2019

No review comments provided

Review by
06/21/2019

“Heath, Andy, Omar, Juan”

Review by
06/21/2019

“Scott Pace, Rogelio and the awesome Trim Carpenter that has touched just about every project in this house! (Scott will know exactly who I?m referring to...and also knows Rick & I will always request that he be assigned to our projects!)”

Review by
06/21/2019

No review comments provided

Review by
06/21/2019

No review comments provided

Review by
06/21/2019

“I was pleased with the carpentry, the tile work, and the electrical work. The painters did a good job as far as painting and staining, but I am not pleased with the some of the finishing touches, mainly the way the caulking was applied in the master bathroom. I was told it was industry standard. I have never seen caulk applied to the top of baseboards before. It appears to have been done to cover areas where the paint did not cover the wall where the baseboard and wall meet. The white caulk applied to the area around the vanity appears to have been applied by a "shaky" hand and is most noticeable because the tile is dark and everything shows. I found all the workers to be very polite, even the man who spoke no English.”

Review by
09/03/2018

“I had Tony twice as the project lead. I was very pleased w/ his overall management of the project, his communication w/ me via texts and his commitment to address my concerns and corrective action where required.”

Review by
09/02/2018

No review comments provided

Review by
09/02/2018

“I'm very happy with how my home turned out and all of the workers that came to my home were professional and very skilled. They did a great job!”

Review by
09/01/2018

No review comments provided

Review by
09/01/2018

“Always satisfied with work and follow thru”

Review by
09/01/2018

No review comments provided

Review by
08/30/2018

“Jason and Kristi were great!”

Review by
08/30/2018

“I was most satisfied with how they accommodated me and worked things out.”

Review by
08/30/2018

“I am the most satisfied with the quality of the workmanship and materials. I was satisfied with how quickly they moved to fix things that were not done? right.”

Review by
08/30/2018

“I was most satisfied with the communication.”

Review by
08/30/2018

“Attention? to detail was great.”

Review by
08/30/2018

“They met my expectations with their professionalism outside of the final walkthrough. Their communication was also really good.”

Review by
08/30/2018

“They did some repairs and painting?.”

Review by
08/29/2018

No review comments provided

Review by
08/28/2018

“The cleanliness at the end of the day. Even with all the dust and dirt created, the crew did an awesome job with cleanup (inside and out).”

Review by
08/28/2018

“Our most pleasant part was the showroom. We were very happy with Jenni and the overall design of our bathroom.”

Review by
08/27/2018

“Great customer service. Very happy with the final product.”

Review by
08/27/2018

“Jamie did a very good job providing daily update on the project. I value a lot on timely communication and updates.”

Review by
08/27/2018

“BEN, Case and Kristi were great to work with. All were very kind, informative and went out of their way to make project to as smooth and drama free as possible.”

Review by
08/27/2018

No review comments provided

Review by
08/27/2018

“Always exceeds our expectations”

Review by
08/27/2018

No review comments provided

Review by
08/27/2018

“Ben S was very nice and helpful and I recognize that a lot of things are out of his hand. ( Contractor not showing up etc..)”

Review by
10/26/2017

“It was positive.”

Review by
10/26/2017

“They were good. It was a positive experience because they got everything done that I told them I wanted done. They did a full fireplace remodel, they painted two rooms, and they painted the kitchen. I would grade the overall experience with a B+, because they didn't check the paint color with me. I told them I wanted gray; they got gray, but it was blue; they didn't test it before they bought it. Also, they didn't give me a list of everything we talked about. So, when I went back through the list of what I wanted, or confirmed it in an email, they said, 'Well, we didn't talk about that.'—we did. Then they would forget things, and I said, 'Hey look it's in the list.' They went, 'oh yeah.' But they got it done eventually. Once I brought it up, and I said, 'Hey, look remember I sent you a list to confirm.' They did do it, and they did a beautiful job, so I can't complain about the work they did—they did a great job. They don't break down their totals of what they're doing at all. As to expertise—considering that I wanted New England style of things going on—they weren't quite sure what I was talking about, but they found the people that knew what they were doing to get it done. That's the important part. They got it done exactly how I wanted it, even if they had to hire somebody else to do it—someone who knew how to do it.”

Review by
09/25/2017

“It was positive because overall it was good; overall, I'm satisfied. They did the bathroom ventilation on both rooms. We also had some improvements in the kitchen, like painting. It was a big project, and I would grade the overall experience with an A-. The only thing was one of the bathrooms, they installed a new shower, and the company which they had a contract with came over and they used the original frame of that shower. After months, we had an issue with leaking; we were under warranty, so we called them, they came over, and fixed it again. The painting experience—it was OK. One day when they painted there was a lack of communication. They missed some part so I went there, and we missed a one-week delay because of the miscommunication with the contractor which they had. Then I stayed with them a little bit to force them which area I needed to paint. Overall, their quality in plumbing and their other service was perfect, though.”

Review by
09/25/2017

“It was positive because it was done on time, on budget, and it was supervised well. They did a full window replacement, a roof replacement, exterior, and gutters were installed as well. It was a year ago; I think they got wrapped up inside of a month. Because of the amount that was going on, they had to send separate people so that they wouldn't step on each other. I would grade the overall experience with an A.”

Review by
09/25/2017

“It was excellent. They were extremely flexible, easy to work with, easy to be around, and did a good job. They painted the interior of my house, and I would grade the overall experience with an A+.”

Review by
09/21/2017

“It was very good. I liked that they were timely, quality of work was high, quality of products was great. It was a very pleasant experience. They did inside and outside painting. They painted the kitchen and family room. We had remodeled the family room, and they painted a few of the pieces that were built-in. I would grade the overall experience with an A. As for punctuality, they were ahead of time.”

Review by
09/19/2017

“It was phenomenal. I liked them because they were on time, and they were extremely reasonable. They were very clean and tidy. They made sure that when they said the project was going to be done, it was done. They did some painting for me, and then they did a project for my parents. I would grade the overall experience with an A+, and I actually just referred them to a friend of mine in the car tonight.”

Review by
09/19/2017

“It was wonderful—outstanding. They always did what they said they were going to do, and their product was excellent. They had a project manager who absolutely was wonderful. Every time I had any kind of question or issue, he jumped on it immediately and took care of it. They did everything I asked. They weren't cheap—can't say they were cheap—but they were certainly worth it. They were dependable, and I'm going to use them again—outstanding experience. I would rate the overall experience with an A+, and I've already recommended them to friends.”

Review by
09/19/2017

“It was positive because of the easy process; they took care of everything for us, and were easy to work with. They did floors, painting, and new cabinetry. I would grade the overall experience with an A.”

Review by
09/19/2017

“It was positive because they were just good; they were honest, and they were quick. They removed a brick column from the middle of my back patio, which involved painting too. I would grade the overall experience with an A.”

Review by
09/19/2017

“It didn't go so well, but the gentleman that they call in when things aren't done right— he corrected everything. The work was painting, patching, and repairing. I would rate the overall experience with a B-.”

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