The Painting Company
5th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
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Compiled Score:

The Painting Company has received 4.6 out of 5 stars based on 358 customer surveys.
5
263
4
54
3
22
2
19
1
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5th year as a Best Pick Call
"The Painting Company offers a helpful team of professionals to guide you through the process of updating, protecting, and improving your home. We promise a complete commitment to customer satisfaction."

Chris Camp | Owner
Company Information
Services Offered
The Painting Company offers residential and commercial interior and exterior painting along with popcorn and stipple texture removal. The company also paints cabinets and provides gutter installation services.
Minimum Job
The company requires a minimum job of $800.
Warranty
The Painting Company offers a three-year warranty on all interior and exterior projects.
Company History
The Painting Company was founded in 2004 by Chris Camp to serve the metro-Atlanta area.
Employee Information
Employees of The Painting Company wear uniforms and drive marked vehicles.
Areas Served
Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City, Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
210 W. Crossville Road
Roswell, GA 30075
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 12:00 pm
Sun
Closed

Compiled Score:

The Painting Company has received 4.6 out of 5 stars based on 358 customer surveys.
5
263
4
54
3
22
2
19
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/30/2017

“The Painting Company did my outdoor painting. They were awesome. They were on time; they completed the job on time. They were pretty good so I would give them an A+. They cleaned up the house pretty good. They came and there was no trash out there to worry about.”

Review by
11/30/2017

“I liked the professionalism and being on time and working very quickly to get everything done. I'd give them an A+ overall.”

Review by
11/16/2017

“They did my kitchen and dining room. Some of it was good. Some of it was probably less than desirable, but, overall, they did do the job. Overall, I would give them a B.”

Review by
11/16/2017

“I was pleased with the work that they did. I still would call them back out to do more work. I would gladly do that.”

Review by
11/16/2017

“Everything was as planned, based on the proposal. They did exterior painting. I'd give them a B overall.”

Review by
11/16/2017

“They did a good job. They did a very good job in painting. They painted my deck, and they painted the trim on the outside of my house. I would hire them again to paint the interior. The interior needs painting now. The overall experience was an A+.”

Review by
11/16/2017

“They did the interior painting for my house. It was a very last-minute decision, and they did it by the deadline, and they were pretty cooperative. I'd grade them an A overall. I would definitely recommend them, and I would use them again.”

Review by
11/16/2017

“They were personable, nice. They were good to communicate with. Overall, I would give them an A. They made sure that you're satisfied with the work. They kept the site very nice. I would recommend them.”

Review by
11/16/2017

“It was great. They did a good job. They were quick and very helpful. They did interior painting. I'd give the overall experience an A+. They were great. I would highly recommend them.”

Review by
11/16/2017

“They're okay. I did have a little bit of pushback from them, but they're okay. The work's not excellent. I did like that they came as promised. They didn't delay. They were here. They worked. They didn't have the supervisor. I had two houses done. They were here as promised. What I didn't like was the salesman that originally came out was just being a little bit not too honest. I expressed that to their management as well. They actually came out to meet me. I'd give them a C overall.”

Review by
11/16/2017

“I'm an officer in my homeowner's association, and I engaged them to do work in our community. I happened to speak with one of their workmen and he extolled what a fair employer the painting company is and I love to hear that. That made me feel good about the company. I would give them an A-.”

Review by
10/26/2017

“It was just an okay job. I would give the overall experience a C. What was promised wasn't provided, and there can be a disconnect where the company can be extremely knowledgeable about what they're doing, but whoever executes it may not exemplify that brand. I wouldn't be likely to recommend them.”

Review by
10/26/2017

“It was well done. There was no messiness. They cleaned up after themselves with the tarps and everything that they brought. The color looks fabulous. It's a brownish gray. Sometimes it looks gray; sometimes it looks brown. I'd give the overall experience an A,+ because they gave the information for when we have to redo the outside of the house in the next year or two. So, we're trying to use them for the outside again.”

Review by
10/26/2017

“They came out, inspected, gave us the quote. There was a lot of wood damage. They replaced the wood, and then they did all the trim and garage doors. They did what they said they'd do, and in the time frame they said. The people that came out to do it were very friendly and helpful, and they did a good job. I'd give them an A+ overall. I might use them for other stuff when I get around to it.”

Review by
10/26/2017

“The first attempt at the project didn't come out very well and they actually had to hire a different subcontractor to come out and fix the work that was done by the first contractor. I'll give them a C because they did rectify the situation. I just won't use them again. The customer service was pretty good. They acknowledged my complaint in sufficient time and fixed the situation.”

Review by
10/26/2017

“They did my deck. I'd give them an A—overall. They spray painted, but they hadn't rolled it. It wasn't that much better quality. I didn't have any problems with the coordinator. They were on it for punctuality. They did a good job cleaning up behind themselves. We discussed certain things, but I went ahead and gave into their way of doing things. I would recommend them.”

Review by
10/26/2017

“The Painting Company did a good job, and they did it quickly. I would give them an A overall. They were fixing behind the toilet. The wall needed to be fixed. There's some damage to the wall before they even got there, and I asked them to fix it. So that part didn't look great. If I asked them to come back and fix it, they probably would've. I just didn't bother with it. I didn't tell them about it, and I think if I had, they would've fixed it. They seemed to know what they were doing. I was happy with the results.”

Review by
10/26/2017

“They did not use the highest quality paint on our front porch, and it effectively caused the wood underneath to bubble and warp, as well as the porch to have to be repainted not once, but twice. We asked them to come back and touch up things twice, and I think they accomplished about 50 percent of what they needed to touch up. We haven't even called them back again to get the final stuff done. We're just going to let it be at this point. It's just not worth the trouble. We do live in a historic area, and they knew this and they said there was lead based paint. The Georgia Environmental Protection did come by and fine them because, of course, the paint that was used did not properly put down for cleanup. While we're not suing, I think it should certainly be noted that that's an issue with an environmental hazard to ourselves, as well as our neighbors. So, I would probably rate them a C-/D+. They were responsive in coming back out to fix things. The overall quality of work was not what we expected. The price was reasonable for what would happen; but given the issue, I don't think we would use them again. The quality of work was higher when they did a job. I think they did a decent job. They did no scraping. They just painted over legacy paint that was there. They only pressure washed. The customer service was fine. Punctuality was fine too, no issues there.”

Review by
10/26/2017

“We actually had the painters scheduled to come to our house. We specifically wanted some dates because of my wife's travel. I called the day before, and that crew was not ready and they had to reschedule. So, we rescheduled to the best of their ability. I called the day before and again, they were not ready. Eventually, we scheduled another day and they sent a crew. They spent two days and did a terrible job. It was very bad. So, we had to call the company again. They sent two different groups of people to look at the job. Those two groups agreed that it was a terrible job. They scheduled another team to come in and fix it and redo the work. Two days before, that team again was reassigned to a larger project. They were not available, and the company did not call us to tell us. We had to call again, and we had to reschedule one more time. Finally, another group came in and did a good job on the site. They painted what needed to be painted, and it was acceptable in terms of results, but it took a lot of effort to get there. We felt it was a terrible experience. So, I am not wanting to do work with them again. I'd give them a D overall. There are still a few things that could be better. I wouldn't recommend them.”

Review by
10/26/2017

“They did poor work. They're not the only ones. I tried five. It's just not anywhere near where it needs to be. We gave them time, and we worked with them on it. They basically refused to do some of the stuff that I asked them to do upfront, like paint two coats on a trim. It's not something that's hard to not understand. I wanted two coats on the trim, and they didn't do it. So, I still have most of the house to finish the trim. I'd give them a D. I wouldn't use them again. One of the guys was good. The others were worst. It seems to be like that with every painter. The head guy is decent, but the other guys are marginal. I just want the guys to be good. The service was very good, and we didn't notice at the end of it. I found paint on other surfaces in there. The work was poor; actually, and I need to have it redone. I can't recommend somebody I was not happy with. My expectations are double than anybody else's are. We told them we wanted to pay extra for better work; and unfortunately, they couldn't do that. The team leader was excellent. He was very skilled. It was the other guys that did the bad work. It was a couple that were average, and one that was bad.”

Review by
10/26/2017

“It was average. It wasn't great. It was okay. Some of the problems they had made it average. They changed shifts three times. I would give the overall experience a fair rating. I would not use them again. There were some good things and some bad things. It was hurry up and let's get done. The first group that was here for a day, day and a half. It got a little crazy. Things should have been spotted ahead of time. For example, I replaced the ceiling in two different rooms, total replacements, torn out and replaced. That, in my opinion, should have been noticed prior to doing the work. I would not be likely to recommend them.”

Review by
10/26/2017

“They were very professional, very flexible and got the work done quickly and with a lot of attention to detail and quality. I'd give them an A+ overall. I would recommend them to anybody.”

Review by
10/26/2017

“The Painting Company were very professional. They were timely. They were very clean about leaving my house in an orderly fashion when they were finished. I would rate them an A+ overall.”

Review by
10/26/2017

“They did exactly what they did. They did a good quality job for the price that they originally quoted. So, I was very satisfied. I'd give them an A overall. I'd be very likely to recommend them.”

Review by
10/26/2017

“We had some paint that chipped after a little bit, and they came back with no problem and took care of that. For overall customer service, they're quick to get back with you. I would give them an A overall.”

Review by
10/26/2017

“I liked the timeliness. They could get to the job and complete it without a lot of the hitches. They were very thorough and understanding and did what they were supposed to do. I'd give them an A overall.”

Review by
10/26/2017

“They did a really good job. We're still happy with the outcome a year later. They were in touch with us about the time it would take and the hours they would be here working. They did it all in a timely manner. Overall, I would give them an A.”

Review by
10/26/2017

“It was a somewhat negative experience. They weren't the best workers. I'd give them a C+.”

Review by
10/26/2017

“Overall, their professionalism and the work that they did made it a positive experience. I'd give them an A overall.”

Review by
10/26/2017

“The price was good, and they finished the work on time, and they did a very good job. I'd give them an A overall.”

Review by
10/26/2017

“They just did what they said they were going to do. I'd give them an A.”

Review by
10/26/2017

“It was positive at the lowest level. Overall, I would give them a C.”

Review by
10/26/2017

“They did just fine. They did a good job.”

Review by
10/26/2017

“It was really good. My wife was happy.”

Review by
10/26/2017

“They were always on time. If they needed to touch up a few things, they came back to do that. They were friendly and clean. I would give them an A overall.”

Review by
10/26/2017

“The painters came out; they were very organized, detail oriented. They didn't make a mess. It was great. The overall experience was great. It was perfect.”

Review by
10/26/2017

“The amount of different jobs they had to do on top of the painting, it just coincided with my feelings. I'd give them a B overall.”

Review by
10/11/2016

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Review by
10/10/2016

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Review by
10/10/2016

“Very professional. Provided retouch services included in their plan. Was able to provide immediate appointment. Would definitely recommend and use for other services.”

Review by
10/10/2016

“The crew was always on time, the work was completed ahead of schedule without sacrificing quality. This is the third time we have used The Painting Company and we will continue to use them for our future needs. Great Job Freddie and crew!”

Review by
10/10/2016

“They did a large interior job. Polite, on time, and fair pricing. The only recommendation I have is if you have lots of hardware, be specific that you either want it removed before painting or tape very well. They cleaned up everyday they were here. I have used the painting company at least 3 times and will always have them on my list when I am getting estimates. We hope to paint our exterior this Spring and they will be on my list of companies to call.”

Review by
10/09/2016

“Our painting project was done in two phases. The first phase went smoothly and the crew was very good. The second phase was the kitchen and two half baths. A different crew was sent and was awful. Very messy and a lot of paint on the trim, floor and ceiling. The company sent someone out and agreed to have a different crew repainted. That crew did a nice job. If you know where to look you can still see areas where the third crew couldn't fix certain issues. Through it all the customer service was good and responsive. The company stood behind their work.”

Review by
10/09/2016

“The Painting Company did a great job helping us choose paint colors for the house! The painters were on time and worked really hard and cleaned up really well. I did notice a few streaks and small areas missed by the painters but it was not enough to make me upset or not want to recommend The Painting Company.”

Review by
10/09/2016

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10/09/2016

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10/09/2016

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10/09/2016

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10/07/2016

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10/06/2016

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10/06/2016

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10/06/2016

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10/06/2016

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10/06/2016

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10/06/2016

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10/06/2016

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10/06/2016

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Review by
10/06/2016

“Great job. Very satisfied.”

Review by
10/06/2016

“They made a mess the first time they were here. Spots of paint left all over my wood floors, and I had to get them to come back since one room didn't dry properly and had awful lines. The owner Chris did a great job trying to rectify but the next time they were here for a free ‘make up for our mistakes’ job, they got a large amount paint on my couch. After telling them about the paint left on the couch, I never got an additional follow-up. The company means well, but their crews are rather careless and don't have the company's interests in mind.”

Review by
10/06/2016

“When it comes to customer service, The Painting Company was spectacular. We had a problem with the paint mildewing after 6 months. The Painting Company chose to repaint the entire house. I was very pleased with how they handled everything.”

Review by
10/05/2016

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Review by
10/04/2016

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Review by
10/04/2016

“Professional, skilled, organized, personable, performed as a Team.”

Review by
10/04/2016

“They did a great job from what my realtor told me. I never actually saw the finished product but I'm sure it was great.”

Review by
10/03/2016

“We were very happy on the two occasions we've used them and would not hesitate to use them again.”

Review by
10/03/2016

“I am very pleased with The Painting Company. I feel confident that I received quality work for an acceptable price. Very pleased!”

Review by
10/03/2016

“We were very happy with the work The Painting Company did for us on two separate jobs. The first was to repaint our master bedroom and a guest room. Very efficient, prompt and the work itself was flawless. SO worth it to have it done rather than doing it ourselves. The second job was to repaint our exterior, which included plenty of scraping of the flaking old paint, some replacement of rotting fascia, and pressure washing. Again, completely happy with the final results as well as the process of getting it done.”

Review by
10/03/2016

“While the work was not bad it really could have been better in the sense I felt like they rushed to get the job done in 1 day when it originally was scheduled to take 2 days and they did not do much if any wall prep work such as fixing nail pops or other imperfections in the Walls/Ceilings. It started out as a really good experience and they do provide you with a interior Decorator to help with color selection so that is both good things but like I said I really felt like they rushed to get the last couple of hours of painting done instead of just returning to do it right and if you get a quote from them you have to make sure that wall/ceiling prep is included. I will add that they were more than willing to address any concerns we had and honestly I think I would recommend this company because the price was pretty reasonable and work not bad but just be clear about your expectations and set hard deadlines on when the painting should stop to force them to not rush toward the end of the day. The painters did do a good job of cleaning up + protecting the floors while working. And were friendly and attentive to our concerns.”

Review by
10/03/2016

“Had them paint the trim on the exterior and fix leaks in the gutter. The gutter still leaks and called them numerous times to fix and they never did. We also had them paint all trim work and doors on the interior and they were quite messy. They sprayed the fireplaces and we ended up with little specks of paint all over the wood staircase. They did not caulk and sand some of the window seals and they immediate cracked again.”

Review by
10/03/2016

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10/03/2016

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10/03/2016

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10/03/2016

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10/02/2016

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10/01/2016

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Review by
10/01/2016

“Great job!”

Review by
09/30/2016

“Outstanding  work and service.”

Review by
09/30/2016

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09/30/2016

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09/30/2016

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09/30/2016

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09/30/2016

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09/30/2016

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09/30/2016

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09/30/2016

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09/30/2016

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09/30/2016

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09/30/2016

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Review by
09/30/2016

“They did not paint exterior doors or trim around a few doors interior and exterior even though I mentioned multiple times.”

Review by
09/30/2016

“Excellent service, ease of payment by credit card. Friendly staff.”

Review by
09/30/2016

“They did a great job! Would hire them again in a heartbeat.”

Review by
09/30/2016

“Very professional and the work quality is great.”

Review by
09/29/2016

“Left paint on my driveway. Had to call repeatedly to fix touch ups. There are still areas that are not completely covered with paint. I told them this and they don't seem to care.”

Review by
09/28/2016

“Worst painting company I ever hired.”

Review by
09/28/2016

“Interior painting. Job well done.”

Review by
09/28/2016

“They painted the family room we had them paint wood shelves and molding that was natural wood to white, also painted walls light gray and ceiling. They had to use two coats to cover the wood and make it white but they did a great job. They had painted the living room and kitchen before and were very clean and efficient.”

Review by
09/28/2016

“Failed to use painters tape and lines are not exact. Failed to use drop cloths paint splatter resulting. Failed to completely paint baseboard in some rooms. Needed additional paint not matched; darker shade. The length of time it took to correct was about a month. Way too long.”

Review by
09/28/2016

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Review by
09/28/2016

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Review by
09/27/2016

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