Nelson Exteriors
11th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 372 Surveys
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Compiled Score: star star star star star
Nelson Exteriors has received 5 out of 5 stars (A-rating) based on 372 customer surveys conducted by Best Pick Reports.
11th year as a Best Pick Call
"Our goal is to help our customers by increasing the value of their home. For that reason, we always use top-of-the-line paint, roofing, windows, siding, and gutters. We operate by the Golden Rule, so I only offer people the kind of products that I would use in my own home. We're in the business of making people happy."

Scott Nelson | Owner
Company Information
Services Offered
Nelson Exteriors provides residential and commercial interior and exterior painting, drywall repair, and carpentry. The company also installs roofing, HardiePlank siding, replacement windows, traditional gutters, and GutterMate Systems seamless, clog-free gutters. A supervisor is assigned to every project to ensure customer satisfaction.
Minimum Job
A $1,000 minimum is required.
Warranty
Nelson Exteriors offers a four- or seven-year warranty.
Company History
Nelson Exteriors was founded in 1977 by Steve Nelson, who handed over the business to his son Scott in 1996.
Distinctions
The company is an EPA Lead-Safe Certified Firm and a Georgia Certified Lead Renovation Firm. Nelson Exteriors is also a James Hardie Elite Preferred Contractor and employs Simonton Windows Preferred Installers and a Therma-Tru Doors certified installer.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I liked that the project manager was excellent. He was here, he was accountable and responsible and he led the crew very well. And the crew were wonderful. They were efficient and got things done. I really liked them. I would rate the overall experience with an A+. I would highly recommend them.”

“They came in, did what they needed to do, cleaned up all their mess. They just did an excellent job. They painted the exterior of our house and replaced rotten wood and blazing windows. They had to replace four windows on the back of the house on the deck. They did a lot of exterior work and it was beautiful. I would grade the overall experience with an A+. I would highly recommend them.”

“They did exterior siding replacement and exterior painting. My home looks great today. I would grade the overall experience with an A+. I would highly recommend them.”

“They did a really great job for us. I just remember that they were so friendly and very accommodating and they did the job quickly. I just appreciated everything they did. They did a great job. They did a painting job. They did the trim, the exterior and then the back. The trim around three sides of my house and all of the back side paneling. Then they came back for me a couple of weeks later. They helped me with my garage doors. They noticed that they were peeling. We had to get new doors and then they came back and painted those doors for us too, so I was grateful for their help in that. I would grade the overall experience with an A. I would highly recommend them.”

“They have done multiple houses now. They replaced all our siding, and they painted and replaced all of the rotten wood and painted our entire house. I would grade the overall experience with an A+. I would highly recommend them.”

“They got there, did the job on time and there was really no hassle. It was a good experience. They painted the exterior Hardy plank on my house, as well as the garage doors. I'd give the overall experience an A+. I would very highly recommend them.”

“They were fantastic people. They've painted my house over the years, once from the outside and once on the inside. They're always friendly, show up on time, do good work. I'd give them an A+ overall. I've recommended them several times.”

“They were fantastic, start to finish, nothing but good things. They painted the exterior of our house and replaced a lot of rotting trim board. I'd give them an A+ overall.”

“They were there when they said they would be. They did exactly what they said; they came in at the same time they said, and when they were done, they cleaned up well. The replaced some trim, some wood on the roofs and then painted the exterior. I would grade the overall experience with an A+. I would highly recommend them.”

“Nelson Exteriors painted my house. The home looks great. I would give the overall experience an A. I would very likely recommend them.”

“The guys who were working on the house were very hard workers. They painted the house. I would give the overall experience an A. I would highly recommend them.”

“They did a good job. They painted my whole house. Everything is looking good now. I would grade the overall experience with an A. I would highly recommend them.”

“They did everything they were supposed to, they kept it within budget. The leader of the crew was very knowledgeable, and their appraiser was also knowledgeable. And it was done on time when they said it was going to be done, and it was a good job. They painted the whole exterior of the house, and they put in new windows in the front of the house. The house is looking outstanding. I would grade the overall experience with an A. I would most likely recommend them.”

“They were good, it was fine. They painted the exterior of my house. Everything met my expectations. I would grade the overall experience with an A. I would highly recommend them.”

“They were very quick and thorough, did a great job and were easy to communicate with. They painted all the interior of the house, in every room. Everything looks great because we actually sold it two weeks after they painted it. I would rate the overall experience with an A. I would most likely recommend them.”

“They did exterior woodwork and painting, as well as our gutters. I would grade the overall experience with an A+. I would likely recommend them.”

“It was their attention to detail and always keeping us informed on any changes on what they can and cannot do that made it positive. They were just being readily available as far as the onsite manager, and the workers were very pleasant and very courteous when they were around the house. They did very good work. They did some outside structural things and some painting of the house. I'd give them an A+.”

“They just came when they said they were going to, and they got the job done quickly, and they did a good job. The project manager upgraded our paint for free so that it would last a little longer. We were real happy. They did exterior painting, and then they also replaced two sliding glass doors. Overall, I would give them an A+. The quality of work was good.”

“They were in and out quick, no problems. They painted the outside of the house. I would grade the overall experience with an A+. I would very likely recommend them.”

“I liked that Nelson Exteriors was on time and efficient. They did siding and painting. I would grade the overall experience with an A+. I would highly recommend them.”

“It just seemed like everyone that worked at our house was very skilled in their trade. They did some woodwork, they painted our house, and they replaced our windows. I'd give them an A overall.”

“Nelson Exteriors was very professional”

“They did quality work and completed it in a timely manner. They replaced the siding and gutters and repainted. I'd give them an A.”

“They replaced some windows and replaced some rotted wood siding, and did exterior painting on my house. I would grade the overall experience with an A. I would most likely to recommend them.”

“They were very responsive, and they did what they said they were going to do. They did painting and siding. I'd give them an A+ overall.”

“Everything was really smooth, from getting the estimate all the way to planning out the work, executing the work, and then the walkthough at the end. They communicated real well. The work was done very well. We're very happy with the results. We had some wooden windowsills replaced, and then we had the entire exterior of our house painted. It looks wonderful. I would give them an A+ overall.”

“I had them do work at my house, and I had them do work at my business. They did exterior and interior painting of my house and business. I would grade the overall experience with an A. I would highly recommend them.”

“I liked that they showed up on time. Nelson Exteriors did what they said they were going to do. Everything went smoothly. They painted our house. I would grade the overall experience with an A. I would highly recommend them.”

“I liked that they were on time, and they did a good job. Everything was on schedule, so I was happy about it. They replaced the chimney. For the chimney, they put on siding, replaced the wood doors and put the paint around it. I would grade the overall experience with an A+. I would highly recommend them to a friend.”

“Just good work done on time made it positive. They did exterior and interior painting. It's looking good today. I would give them an A+ overall.”

“Nelson Exteriors was punctual, and they were willing to satisfy just anything that just needed to be done. They really went beyond the call of duty, and I will use them and refer them to another person. They did exterior painting and gutters. Everything is great. I would grade the overall experience with an A. I would highly recommend them and already have.”

“On the back deck, they put the stain on and some of the product is coming off; some of the railing and the boards, some of that is flaking off. They did a painting and siding job for me. I would grade the overall experience with an A. I would likely recommend them.”

“They did a good job. They did exterior painting on our house. The home looks good today. I would grade the overall experience with an A+. I would highly recommend them, and we already have.”

“They did exterior painting for me. The house looks very nice. I would rate the overall experience with an A+.”

“They did what they said and we're satisfied with the work. They painted the exterior of the entire house. Everything is up to my expectations. I would grade the overall experience with an A. I would highly recommend them.”

“They painted the exterior of our house. It was late, late, late last year, so it's been a while, but their foreman/supervisor was very nice, the attention to detail. They covered up the plants and shrubs, even in areas that I think they couldn't reach. They kept everything clean, and it didn't take them long, maybe three days. They did exterior painting and some carpentry work where there was some wood rot. I would grade the overall experience with an A. I would highly recommend them to a friend.”

“They painted the exterior of the house. The house is looking great. I would grade the overall experience with an A-. I would likely recommend them.”

“They were good. They did some interior painting, but maybe some exterior painting. The home is looking good today. I would grade the overall experience with an A. I would very likely recommend them.”

“They work was good. They painted the exterior of our house. The house looks good. I would grade the overall experience with an A. Cleanliness, I did have to call them back about that. They came back and cleaned up, but I did have to call them back. I would likely recommend them.”

“They showed up on time, they worked very hard, they wanted to do quality work, and the supervisor checked on them frequently. They painted all the outside of my door. It's a brick house, and we have a fair amount of wood trim, so they did all the windows and all the other trim on my house. Everything is up to my expectations. I would grade the overall experience with an A-. I would very likely recommend them.”

“The on-site manager was very thorough, and the crew did a perfect job. They cleaned up, and they were all very courteous. They also have a great maintenance program. Overall, they did a really fantastic job. I'd give them an A+. I have already recommended them.”

“We had an excellent experience. Nelson did a great job. They did exterior painting, and there was some lead paint removal involved. I thought Scott Nelson was great and really up-front about what he was going to do. The workers were really nice, very communicative, and efficient. I would grade them as an A.”

“The exterior, including the deck and gutters, was pressure washed and painted. They were very easy to get in touch with. They did what they said they were going to do in a timely fashion. The job that they did was phenomenal—A.”

“They did some painting and some odd repairs, and they changed the siding for the window. I liked them very much. They did very neat work, and they cleaned everything. If the paint dropped on the floor, they cleaned it very well. I would say they would be an A+. They do a good job. I'd highly recommend them to my friends.”

“I'd say Nelson Exteriors is five stars. They did some interior work. They painted my breakroom, and they painted my bedroom and bathroom—basically the whole main level of the house. They were on time. They made sure everything was done right. They had a supervisor that came in and inspected everything before the crew left, and I liked that. I'd give them an A+. I've already recommended them.”

“The person in charge was on-site most of the time, instead of disappearing. I've had them several years before, and the person who was in charge was never there, and the work was a lot sloppier without him. And this guy was totally different this time, and he was also hands-on. He showed people how to do it, and he was very good at doing the work, and not just supervising. They came out, and they pressure washed and painted my house, including my deck. And they repaired a balustrade railing that was crumbling. And they actually came back and took care of spots that they had missed the first time, without any questions—just immediately came and did that. I was very happy about it, because it was hard to get all of the loose parts. You had to see what would happen when it rained and after they painted. So they were good to their word, and they would come back and fix anything that they missed. I would give them an A-. The only thing they haven't done is, they were giving out a warranty, in case I sold my house, but I never got it from them. They did come back and fix it, and they did do what they said they would do. I just never got it in writing, but they might have just forgotten.”

“They did painting, they put a ceiling on our carport, and they replaced a screen. They were friendly and easy to get along with. They do what they say they're going to do, and if you don't like it, they'll come back and fix it. I would say I'd give them an A+.”

“They painted my house. They did what they said they'd do. They came out here and did a good job. I'd give them an A+. It's very likely that I'll recommend them. Actually, I've already recommended them.”

“They pretty much painted the interior of the whole house. They were pretty professional, and they did a great job with the work. I would rate them an A+.”

“They did exterior painting work on the whole house. They're a good service with friendly people. I'd give them an A+ in all areas.”

“They painted our house. They were fast, and they got it all done in three days—by contrast, our neighbor's house must have taken a week or more to get painted. I'd rate them an A+. We have already recommended them.”

“I had a great experience. They did exterior repairs and painting. I'd give them an A+. I already recommended them.”

“I worked with them some time ago. They did some painting, and it was good work. They were excellent, across the board, and with no complaints. I'm likely to recommend them.”

“They did painting work. They did a really good job.”

“They were prompt, they were professional, and they accommodated all the details I'd requested; and they did a great job. They painted the exterior of my home. I'd give them an A.”

“They did an exterior paint job. They were on time, they did a great job, and they cleaned up. So it was a very positive experience. I'd give them an A.”

“The painting they did is good; my mom says it's good.”

“They did some work in a small powder room and bathroom for us—some painting and replacing of the floor and vanity, things like that. It went smoothly. I'd give them an A.”

“Nelson Exteriors did painting and gutter work. They were punctual, polite, and did what we asked. They did a good job and followed up. I'd give them an A. I already have recommended them.”

“They did painting work. Their customer service was very good. They were prompt. They did everything they said they were going to do. I'd give them an A.”

“They did a good job. They did exterior painting, and then they did some interior painting. They did a good job. They were professional, they got it done, and they did good work. I'd give them an A.”

“I've used them twice. They painted the interior of my upstairs, except for one bedroom. And then I called them back to do a new screened-in porch. They're very professional, and they knew exactly what paint they needed. And time-wise, they told me pretty close to the time of when they would be there and be done. And the estimate was spot-on; it didn't go over or under. I'd give them an A. I didn't have any problems at all. Whenever I get a chance, I tell people if they ever ask about paint, that Nelson Exteriors is who I'd go to.”

“They did painting work. I'd give them an A.”

“They painted the fence. I'll grade it A.”

“I had a very good experience. They did some painting, they re-stained the deck, and they did some pressure washing. They're very professional, and they gave us a price and stuck to it. They showed up on time and did a quality job. I'd give them an A.”

“I liked pretty much everything about Nelson Exteriors. The supervisor was on the job, and they checked with me, listened to me, and did what I asked them to do. They were very nice. They painted the outside of my house and my kitchen cabinets. I think it was pretty excellent. Some of my windows were painted shut, but they've called me and scheduled to come back and get them open for me. I think that's pretty excellent.”

“Nelson Exteriors did exterior painting for me. They did great work, and I highly recommend them. They get an A+. I have no complaints.”

“They were good. They worked hard, and they were fast. The job was painting work on the outside. It was excellent.”

“They were very efficient, on time, and detail oriented. They were doing interior painting and millwork. The job took them about three days—it was in line with their estimate for how long it would take. I chose Nelson Exteriors because of a personal recommendation. They get an excellent grade from me.”

“With Nelson Exteriors, everything was perfect. They did exterior painting for the whole house.”

“They did my gutters, and we had a screened-in deck addition built onto our house that they painted to match the house. They were very professional and did a great job, and the gutters are very high quality. I'll give them high marks—I think they deserve an A. I got them out of Best Pick Reports.”

“They were quick, and I think they did a good job. Their foreman was a good guy, too. They painted the trim on the windows, the gutters, and the downspouts. They also painted the backside of the house. I'd rate them as an A.”

“Nelson Exteriors did excellent work. My wife was particular, but they met everything she was interested in. They repainted the back deck after bad paint had been recommended by another company. The deck looks great today. We went through Best Pick Reports, and we identified a minimum of three estimates we wanted; Mr. Nelson's presentation was the most understanding from the homeowner's point of view. Both my wife and I would give them an A.”

“I ended up going with Nelson Exteriors. They're good. I've used them two other times. They've done interior and exterior painting for me. I like that they're consistent, and they have good workmanship. They're usually in Best Pick Reports. I first used them back in 2007. They're an A+.”

“They did a good job. They painted the inside of my house in a couple of rooms, and they came back quickly when there were a couple of spots they had to touch up. They jumped back on it and got it done, and they were out of here—A+.”

“They were professional, easy to work with, and responsive. They painted the exterior of our home, and they had to do some repair work on the outside of the house, too. There were no time overages. I would say that they're an A.”

“I like the quality of the work that they did in a timely manner. They were painting the exterior of the whole house. I had a few repairs that they did on the exterior also, and everything was fine. I was pleased with their work. I would give Nelson Exteriors an A.”

“They were very thorough, very detailed, and quick. It was exterior painting. They went above and beyond the call of duty. They painted my mailbox, too, which they didn't have to do. They did little things that weren't part of the contract, which was a nice gesture. A couple of my neighbors had used them. I'd give them an A.”

“Nelson Exteriors did a fine job. They did exterior painting.”

“They did some painting on my garage doors. I thought they did a good job, and they came on time and did it in a reasonable amount of time. They painted the garage doors, and they also had to replace some of the wood at the bottom of the doors where the rain began to damage them. Plus, they had to paint it. I would say that they get an A.”

“They were good. My wife said they did a very good job. I wasn't home when they were here, but I believe they painted our entire house. Based on what my wife said, it'd be an A for them.”

“I thought Nelson Exteriors did a great job. They did an exterior trim painting job. They were fine. They showed up on time and cleaned up after themselves. They're an A to me.”

“Nelson Exteriors has done work for me on several different occasions. In fact, I get called for recommendations, and I always recommend them to people when they're calling. I definitely trust them to do a good job, and if there's anything that isn't quite right, I know they'll come right back. That actually happened in my kitchen. I noticed they failed to paint one little section after they left for the day, and then the next morning, they were here first thing to fix it. I feel they're very reliable and very trustworthy. I don't have any problem with the folks they send to my house. They seem to do a good job, and I feel comfortable having them here. They always assign a project manager to me. I've had different ones on different projects over the years, but they always send me somebody, and that's very, very helpful because you know who you can talk to. You feel like you have somebody who will explain exactly what you want done, and if something isn't quite right, that's who you go to, and they take care of it. They painted my kitchen. They painted out front, on the upper and lower halls. They also painted the exterior of my house—that was the first job that they did. They also replaced the gutters and painted the outside. They cleaned them and everything, and then they painted them and did a lot of repairs. When they took down the gutters, there was a number of carpentry-type issues that had to be dealt with, and they did a good job with all of that. I'd give them an A.”

“I used Nelson Exteriors. They did the interior of the whole house, and they were on time and on budget. I'd give them an A.”

“Nelson Exteriors has done work for us. It went very well, and they will be doing more work for us. They did a good job, and I thought they were conscientious. I feel like they knew what they were doing. They did painting for the exterior. I would definitely recommend them to family and friends. They're an A-grade company.”

“We did use Nelson Exteriors, and they did a very nice job. We had a lot of problems, and one was with the weather delays, but that had nothing to do with them. When we finally did get a break in the weather, they were right here. They were very efficient and got things done quickly. They cleaned up well, so we were happy about that. The job was outdoor painting, and then they had to do some repair work on some rotten boards, so they had their carpentry crew in here as well. They did a great job. We were pleased, and we would use them again. I'd give them an A.”

“Nelson Exteriors did good, quality work, and they were professional throughout the process. They did some siding repairs and then painted the whole exterior.”

“Nelson Exteriors was exceptional. This is a rare thing to say, but they did everything they said they would do. They did a very nice, high-quality job, and all the detail work and cleanup was done on time. They made positive recommendations on paint colors and choices. It was a full exterior paint job, and we had quite a bit of wood that was rotted. It was excellent.”

“They were phenomenal. They were quick and thorough, and they did a great job. They painted a door and some shutters. Nelson Exteriors is an A-grade company, for sure.”

“I think they did the best job that could have been done given the situation, and I was just overall impressed with all aspects. They did painting on the interior of the home, and we're looking to have them do other work in the coming months. It was a tough job, but they did a good job with it. They get an A.”

“Nelson did the exterior painting for us. They did a great job—it was a really good experience. They came out to show me the exterior and point out all the issues and repairs that needed to be done. They got my approval for the additional repairs that they needed to add to the quote and everything, and they let me choose the paint. Everything was done to my satisfaction. We found them in Best Pick Reports. I'll give them an A+. Everybody loved it after the painting was done—my friends and my husband. My husband is always particular, but he was really appreciative of their work.”

“I liked them because they were really nice, and they cleaned up before they left. They painted the house and put up new gutters and gutter guards on for us. It was excellent. I was very satisfied, and my son was very satisfied as well. I would rate them as an A+ company.”

“They were timely, and they did a great job. The paint looks amazing. They painted the exterior of the house—the trim and all the wood. I believe I looked at the Best Pick Reports book to find them, and I actually recommended them to my neighbor. I'd give Nelson Exteriors an A grade.”

“They came out to do some painting for me. They were able to come out and give me a quote pretty quickly—I needed to move into the house pretty quickly. They were also able to paint within a day, so that fit right into my timeline. I found out about them through the Best Pick Reports book. They painted the living room, the dining room, the kitchen, and the family room. I'd give them an A+ because they were really good.”

“I was very happy with Nelson Exterior's work—they did a great job, and they kept everything cleaned up. I was really happy with them. That was my first time using Nelson, and from start to finish, I would say my experience was positive—very positive. They did some repair work on the roof, fascia boards, and windowsills on the back. They were also put some gutters up—so they did a good bit of work. They painted, too—they painted all my overhanging fascia boards. When they were done, it looked very good. They had someone come out and check on the work daily, and they finished that work in a timely fashion. I'd give them an A+, and I would use them again.”

“We had them paint inside and outside, and we had them do some other work, too. They're very good about getting the job done. There's no delay—the job is done quickly, and you don't have to worry about whether or not they'll come back to do it. Their customer service is good as well. There were no problems—we did very well with them. I would say they're an A+ company. We were very pleased with what they did.”

“They were prompt, they were professional, and they did a good job. They did exterior painting and replaced gutters. I think I might have found them through Best Pick Reports. I'd rate Nelson Exteriors as an A+.”

“Nelson has good customer service, responsiveness, and good quality. They did outdoor painting for me. I basically just took bids from five or six different companies, and I felt most comfortable with them. I'd give them an A+.”

“They did a good job. Basically, they arrived when they said they were going to arrive, did the job, and cleaned up after themselves. I felt comfortable with them, so it was a good experience. They painted the inside of about half a house—it was like a four-day job. I found them in the Best Pick Reports book. I'd give them an A.”

“Nelson did a great job—I have no complaints whatsoever. They painted the entire exterior of the house, so it was a pretty big job. They cleaned up after themselves, too. I'd give them A-grades across the board.”