Nelson Exteriors
11th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Nelson Exteriors has received 4.7 out of 5 stars based on 295 customer surveys.
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11th year as a Best Pick Call
"Our goal is to help our customers by increasing the value of their home. For that reason, we always use top-of-the-line paint, roofing, windows, siding, and gutters. We operate by the Golden Rule, so I only offer people the kind of products that I would use in my own home. We're in the business of making people happy."

Scott Nelson | Owner
Company Information
Services Offered
Nelson Exteriors provides residential and commercial interior and exterior painting, drywall repair, and carpentry. The company also installs roofing, HardiePlank siding, replacement windows, traditional gutters, and GutterMate Systems seamless, clog-free gutters. A supervisor is assigned to every project to ensure customer satisfaction.
Minimum Job
A $1,000 minimum is required.
Warranty
Nelson Exteriors offers a four- or seven-year warranty.
Company History
Nelson Exteriors was founded in 1977 by Steve Nelson, who handed over the business to his son Scott in 1996.
Distinctions
The company is an EPA Lead-Safe Certified Firm and a Georgia Certified Lead Renovation Firm. Nelson Exteriors is also a James Hardie Elite Preferred Contractor and employs Simonton Windows Preferred Installers and a Therma-Tru Doors certified installer.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
189 Kipling Drive
Marietta, GA 30068
Hours
Mon
8:30 am - 4:30 pm
Tue
8:30 am - 4:30 pm
Wed
8:30 am - 4:30 pm
Thu
8:30 am - 4:30 pm
Fri
8:30 am - 4:30 pm
Sat
Closed
Sun
Closed

Compiled Score:

Nelson Exteriors has received 4.7 out of 5 stars based on 295 customer surveys.
5
232
4
43
3
14
2
6
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/05/2017

“I'm a building contractor, so I have to pick the right people that do the right work, and if they don't do the right work I get rid of them and get somebody else. They've been reliable. They did painting, siding, roofing and gutters. I would give them an A-. They've got different crews. The overall siding experience is great. Their quality of work is very good, overall. Their customer service is very good, and their expertise is good.”

Review by
10/05/2017

“The quality of the work was marginal. They painted my house. I'd actually used them before and that's why I used them again. The first time, I had a great experience with them. The second time, not so much. I used them both times for painting. I'd give them a B overall.”

Review by
10/05/2017

“They got there, did the job on time and there was really no hassle. It was a good experience. They painted the exterior Hardy plank on my house, as well as the garage doors. I'd give the overall experience an A+. I would very highly recommend them.”

Review by
10/05/2017

“They were fantastic people. They’ve painted my house over the years, once from the outside and once on the inside. They're always friendly, show up on time, do good work. I'd give them an A+ overall. I've recommended them several times.”

Review by
10/05/2017

“They were fantastic, start to finish, nothing but good things. They painted the exterior of our house and replaced a lot of rotting trim board. I'd give them an A+ overall.”

Review by
10/05/2017

“It was fine. I think they did a fine job, but I wasn't overwhelmed. They painted the exterior of our house. I'd give them a B overall.”

Review by
10/05/2017

“Nelson Exteriors was very professional”

Review by
09/27/2017

No review comments provided

Review by
09/27/2017

“They did quality work and completed it in a timely manner. They replaced the siding and gutters and repainted. I'd give them an A.”

Review by
09/27/2017

“Nelson Exteriors did good work. They replaced some siding and did pressure washing and painting. Overall, I would give them a B.”

Review by
09/27/2017

“Those guys have worked with me to fix stuff. They painted the exterior of my house. I would give them an A.”

Review by
09/27/2017

“It was their attention to detail and always keeping us informed on any changes on what they can and cannot do that made it positive. They were just being readily available as far as the onsite manager, and the workers were very pleasant and very courteous when they were around the house. They did very good work. They did some outside structural things and some painting of the house. I'd give them an A+.”

Review by
09/27/2017

“They just came when they said they were going to, and they got the job done quickly, and they did a good job. The project manager upgraded our paint for free so that it would last a little longer. We were real happy. They did exterior painting, and then they also replaced two sliding glass doors. Overall, I would give them an A+. The quality of work was good.”

Review by
07/24/2017

“We are in the middle of having the warranty work done, and we haven't seen anybody come by or heard from anybody. We were actually going to file a Better Business Bureau claim. A year ago, or less than a year ago, they came out and then we had warranty, so I called because there was bubbling on the door in the shutters, and they came out and looked at it and said that they would be back out, but we haven't seen them and that's been two months now. So, we don't want to have to chase them down at this point. The work was they came and did our entire exterior. I would probably give them a C overall. They were hard to deal with in the beginning as well. They were hard to track down, and they had a new foreman that was assigned. I'm trying to give them the benefit of the doubt.”

Review by
07/24/2017

“The guys who were working on the house were very hard workers. They painted the house. I would give the overall experience an A. I would highly recommend them.”

Review by
07/24/2017

“I liked that the project manager was excellent. He was here, he was accountable and responsible and he led the crew very well. And the crew were wonderful. They were efficient and got things done. I really liked them. I would rate the overall experience with an A+. I would highly recommend them.”

Review by
07/18/2017

“I liked that they showed up on time. Nelson Exteriors did what they said they were going to do. Everything went smoothly. They painted our house. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/18/2017

“They were very responsive, and they did what they said they were going to do. They did painting and siding. I'd give them an A+ overall.”

Review by
07/18/2017

“They were very quick. They had the windows installed right away. And the contractor that was there, he went with me and double-checked all the windows and made sure they filled in all the cracks and imperfections. It was just the windows. They did have to paint one of the windows to get it the same color, because they had to pull the border out to get the window in and they put a new one up there and painted it the same color as the house. I would give them a B+ overall.”

Review by
07/18/2017

“They painted the exterior of our house. It was late, late, late last year, so it's been a while, but their foreman/supervisor was very nice, the attention to detail. They covered up the plants and shrubs, even in areas that I think they couldn't reach. They kept everything clean, and it didn't take them long, maybe three days. They did exterior painting and some carpentry work where there was some wood rot. I would grade the overall experience with an A. I would highly recommend them to a friend.”

Review by
07/18/2017

“I liked that they were on time, and they did a good job. Everything was on schedule, so I was happy about it. They replaced the chimney. For the chimney, they put on siding, replaced the wood doors and put the paint around it. I would grade the overall experience with an A+. I would highly recommend them to a friend.”

Review by
07/10/2017

“They were very quick and thorough, did a great job and were easy to communicate with. They painted all the interior of the house, in every room. Everything looks great because we actually sold it two weeks after they painted it. I would rate the overall experience with an A. I would most likely recommend them.”

Review by
07/10/2017

“Nelson Exteriors was punctual, and they were willing to satisfy just anything that just needed to be done. They really went beyond the call of duty, and I will use them and refer them to another person. They did exterior painting and gutters. Everything is great. I would grade the overall experience with an A. I would highly recommend them and already have.”

Review by
07/10/2017

“They showed up on time, they worked very hard, they wanted to do quality work, and the supervisor checked on them frequently. They painted all the outside of my door. It's a brick house, and we have a fair amount of wood trim, so they did all the windows and all the other trim on my house. Everything is up to my expectations. I would grade the overall experience with an A-. I would very likely recommend them.”

Review by
07/10/2017

“They did a really great job for us. I just remember that they were so friendly and very accommodating and they did the job quickly. I just appreciated everything they did. They did a great job. They did a painting job. They did the trim, the exterior and then the back. The trim around three sides of my house and all of the back side paneling. Then they came back for me a couple of weeks later. They helped me with my garage doors. They noticed that they were peeling. We had to get new doors and then they came back and painted those doors for us too, so I was grateful for their help in that. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/10/2017

“They did a good job. They painted my whole house. Everything is looking good now. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/10/2017

“They were good, it was fine. They painted the exterior of my house. Everything met my expectations. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/10/2017

“They did what they said and we're satisfied with the work. They painted the exterior of the entire house. Everything is up to my expectations. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/10/2017

“I had them do work at my house, and I had them do work at my business. They did exterior and interior painting of my house and business. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/10/2017

“Everything turned out good. They did exterior painting on our house. There are no problems so far. The customer service was good. I would grade the overall experience with a B. I would highly recommend them.”

Review by
07/10/2017

“As far as customer service, when they actually made it out here to paint, fine, it was just getting them out here. It took a while. They painted some interior of the house. Everything is up to my expectations now. I would grade the overall experience with a B. I would likely recommend them.”

Review by
07/10/2017

“On the back deck, they put the stain on and some of the product is coming off; some of the railing and the boards, some of that is flaking off. They did a painting and siding job for me. I would grade the overall experience with an A. I would likely recommend them.”

Review by
06/21/2017

“They have done multiple houses now. They replaced all our siding, and they painted and replaced all of the rotten wood and painted our entire house. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“I liked that Nelson Exteriors was on time and efficient. They did siding and painting. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“They did exterior siding replacement and exterior painting. My home looks great today. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“They were good. They did some interior painting, but maybe some exterior painting. The home is looking good today. I would grade the overall experience with an A. I would very likely recommend them.”

Review by
06/21/2017

“It just seemed like everyone that worked at our house was very skilled in their trade. They did some woodwork, they painted our house, and they replaced our windows. I'd give them an A overall.”

Review by
06/21/2017

“They replaced some windows and replaced some rotted wood siding, and did exterior painting on my house. I would grade the overall experience with an A. I would most likely to recommend them.”

Review by
06/21/2017

“They painted the exterior of the house. The house is looking great. I would grade the overall experience with an A-. I would likely recommend them.”

Review by
06/21/2017

“Just good work done on time made it positive. They did exterior and interior painting. It's looking good today. I would give them an A+ overall.”

Review by
06/21/2017

“They did exterior woodwork and painting, as well as our gutters. I would grade the overall experience with an A+. I would likely recommend them.”

Review by
06/21/2017

“They were very thorough. I lost my husband shortly after they did the work. They came by and left us a card, which was really nice. I had chosen the color myself, and when I got ready to sell the house last spring, it was showing some mud splash a little bit from the rain and they told me some suggestions for dealing with that. They stand behind their work and a lot of my neighbors use them as well. So, I thought we got a fair price for the work they did. I would grade the overall experience with an A+. I would most likely recommend them.”

Review by
06/21/2017

“They did everything they were supposed to, they kept it within budget. The leader of the crew was very knowledgeable, and their appraiser was also knowledgeable. And it was done on time when they said it was going to be done, and it was a good job. They painted the whole exterior of the house, and they put in new windows in the front of the house. The house is looking outstanding. I would grade the overall experience with an A. I would most likely recommend them.”

Review by
06/21/2017

“They came in, did what they needed to do, cleaned up all their mess. They just did an excellent job. They painted the exterior of our house and replaced rotten wood and blazing windows. They had to replace four windows on the back of the house on the deck. They did a lot of exterior work and it was beautiful. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“They were there when they said they would be. They did exactly what they said; they came in at the same time they said, and when they were done, they cleaned up well. The replaced some trim, some wood on the roofs and then painted the exterior. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/20/2017

“They got the work done in a timely manner, and the employees were very nice. They cleaned up all their stuff every day when they left, and it didn't take them that long. They painted my house and it looks fine today. I'd probably give them about a B overall. We did have to call them back out here. But all-in-all, the good outweighed that part.”

Review by
06/20/2017

“Everything was really smooth, from getting the estimate all the way to planning out the work, executing the work, and then the walkthrough at the end. They communicated real well. The work was done very well. We're very happy with the results. We had some wooden windowsills replaced, and then we had the entire exterior of our house painted. It looks wonderful. I would give them an A+ overall.”

Review by
06/20/2017

“Too much game playing. I requested two coats of stain. I had to stay out in the yard and watched the crew every minute, and they lied about painting certain areas when I’d been there and seen it not done. Then they didn't show up on time. The foreman was condescending. They didn't prepare all the wood that they were supposed to and left water running in my backyard overnight. I would grade the overall experience with a D. And I put it on Facebook so that all my friends would know not to use them anymore. There are light bulbs to my light fixtures out in the yard in mud. Didn't clean up well. I still got paint on my windows, and I have to have all the windows scraped and washed. I would not recommend them ever again.”

Review by
06/20/2017

“It's neutral because we were fine with the overall work until the final check, and there was an issue where a whole area was missed in getting painted that was supposed to be painted. And it took several phone calls and several weeks before they ever came out and correct that. The other thing that was a negative for us was when they cleaned—they pressure washed the house before they cleaned it, and a film of residue was left on the outside of all the windows. And when I asked them about cleaning those up, when they left they said, ‘we are not window cleaners.’ I had to clean most of my windows, but I had to hire professional window cleaners to do the ones on the upper levels. And I just didn't feel that that was appropriate. I figured that they were the ones that left the residue on the windows and made them so dirty you couldn't see out of them, that they should have been the ones to clean them as well. I would grade the overall experience with a B-. Overall, it was the follow-up after the painting was done that I was not happy with. The painting itself and the work they did seemed good. It was just the cleanup and the places they missed—the follow-up wasn't good. I might would recommend them.”

Review by
06/20/2017

“Nelson Exteriors painted my house. The home looks great. I would give the overall experience an A. I would very likely recommend them.”

Review by
06/20/2017

“They did exterior painting for me. The house looks very nice. I would rate the overall experience with an A+.”

Review by
06/20/2017

“They did a good job. They did exterior painting on our house. The home looks good today. I would grade the overall experience with an A+. I would highly recommend them, and we already have.”

Review by
06/20/2017

“They were in and out quick, no problems. They painted the outside of the house. I would grade the overall experience with an A+. I would very likely recommend them.”

Review by
06/20/2017

“There were a couple of problems, and Scott took care of them. They painted the exterior and did some replacement of siding. I would grade the overall experience with an A. I would likely recommend them.”

Review by
06/20/2017

“They work was good. They painted the exterior of our house. The house looks good. I would grade the overall experience with an A. Cleanliness, I did have to call them back about that. They came back and cleaned up, but I did have to call them back. I would likely recommend them.”

Review by
07/28/2016

“They did a great job. They put in new double doors for us. They did a great job. I'd give them an A.”

Review by
07/28/2016

“They replaced two doors, and they did some interior painting and repair work. I'd give them an A-.”

Review by
07/28/2016

“The experience was not entirely positive. It was neutral. They did exterior painting. First of all, I used them because on the front end they seemed very professional. The quote was actually a little higher than the other ones, but when I tried to save money the first time and go frugal, I ended up having issues where the paint had to be redone. And I thought well, maybe I'm getting what I'm paying for and maybe I should go a little higher in; maybe the paint job will be better and not have to require any follow-ups. So I did it and it was a little bit of a unique situation. They contract out of their company, none of their employees do it, which is fine. But when they left the premises, empty paint cans, brushes, a lot of trash was just left on our site for a few days and the project manager for Nelson asked me to go over the house, check it out, do a once-over for the painter. But he didn't get done until later in the evening and it was turning dark so I really couldn't see all the spots he had missed. He'd missed corners of windows; doors you could see through the paint. It was just not--I didn't have a whole lot of confidence after that. The project manager did some back in the end and made sure everything was done in a good fashion. But it was a lot of work, a lot of me having to be there for follow-ups that I just didn't expect with paying that high end of a--because it was basically the highest quote that I got. I got three other companies. So I just expected more, so I felt like I didn't get what I'd paid for. It made paying them at the end a bit more difficult than it would have been if it was done right the first time. I didn't have that peace of mind. You could literally see through the door where there wasn't even a full coat of paint put on in places. In the end, everything was good. It's just me with the buyer's remorse like well I probably could have gotten the same kind of quality with the middle quote. But I haven't had good luck with painters for some reason. I've had a lot of contracting done, always happy with it. but with this exterior. The first one I got done was about seven years ago--they were great, it looked great, it's just the paint started teaching and warping. Stay away from porter paints. I'd give them a C. The customer service was kind of weird because when I did call him on Monday he kind of threw it back at me saying, 'Well I thought I'd asked you to check out the place.' And I was like, 'why is this my problem?' He came on strong at the end, but at first he tried to throw it off like it was my fault. They were there on time. They literally had to come back and get sandpaper and scrape the driveway--paint was everywhere. It was horrible, horrible. I probably just got a bad crew but I can't just assume that another crew would have been better. I've just got to go with my experience. I got their information from one of those books--the consumer books that rates them for being on the list for five years in a row, and I was just shocked that they were on the list.”

Review by
07/28/2016

“They did my roof, if I'm not mistaken, and maybe cleaned out my gutters. They also painted for me. Generally, it was a positive experience; they did a good job painting. I had one little complaint. The painting was fine, but after they left, the next week, I found like fifteen screws in my driveway from the windows—the kind of screws that get into tires. Luckily, I found them before they got into my tires, but I kept wondering why I kept finding so many. And then, of course, when I went out there and saw, I realized that they took the storm windows off where they had painted. So there were a lot of missing spots where they didn't get screws put back in—apparently because they were all in my driveway. Other than that, their painting was fine. I have no complaints about that. I would give them a B. The quality was fine, and I haven't seen any problems at all. They were there on time. Their cleanliness was good. There was nothing left in the yard. One thing, though, they dumped some of their paint—they were cleaning or whatever—in my yard, next to a tree. You can still see the white out there right now, where they just cleaned everything out and put it right out there next to the tree. It's in the woods. It's one tree in, so it's not in the lawn, but I think they could have done it more contained because it's not good for the trees when you have products that are paint-based going down to the roots of the trees. When they took the storm windows down, one team took them down, and then another team came, did the painting, and put them back up. And one team took down—I had some shutters—some wooden shutters—and I'd had them replaced. I'd bought the shutters and had them here ready for them. But the guys who took them down, of course, weren't here when the ones who put them back up were. And they didn't know how to put them back up. So I ended up calling their supervisor to come give them some guidance on how to place them because they weren't sure how to do it. And then we had the language barrier, so that made it a little tougher.”

Review by
07/28/2016

“They were okay and only okay. I was very disappointed with part of my work. I'm going to say my experience was kind of negative honestly. They painted the outside of my house and stained my deck. They came and they told me that they had to paint some exterior doors and stuff which I had just bought but they were pre-stained. And I said, 'Well okay, if they have to.' I didn't know they needed to be painted because they're new and they came with color but okay. And then they only painted some of them and then they left some of them unpainted. So I had to get them to come back and actually paint all of them, I didn't want just some of them painted. And then the deck paint, they did a really terrible job. It was like fourth graders painted it, there were brush strokes everywhere. I called him and told him I wasn't happy and he came back out and looked at it. And it was just a lot of time in between. And when I did the final walk-through the guy said, 'Oh yeah these brush strokes, all this is going to soak in, it'll be fine. ' I waited for a month, nothing happened. It just got nastier and I got more and more frustrated with it. I finally had to call and complain but they never really did anything about it. I'm just disappointed. You just don't paint against the grain with a wooden surface--you just don't do it. I'd probably give them a C-. They also tore up my bushes and stuff with my ladders and just made a mess out of my landscaping. They cleaned up, I didn't have trash in my yard, but they just broke my bushes. I spent money on landscaping and I didn't want them damaged. They just trampled all over my azaleas. They were very on time, and they told me when they would be there, and they showed up when they said. The guy who was in charge of my job was I think was brand new; they told me that he had just been fired. I'm not at all likely to recommend them.”

Review by
07/28/2016

“I've used them twice. They painted the interior of my upstairs, except for one bedroom. And then I called them back to do a new screened-in porch. They're very professional, and they knew exactly what paint they needed. And time-wise, they told me pretty close to the time of when they would be there and be done. And the estimate was spot-on; it didn't go over or under. I'd give them an A. I didn't have any problems at all. Whenever I get a chance, I tell people if they ever ask about paint, that Nelson Exteriors is who I'd go to.”

Review by
07/28/2016

“They did painting work. I'd give them an A.”

Review by
07/28/2016

“They painted the fence. I'll grade it A.”

Review by
07/20/2016

“They did work, and they did not do a great job for me. I'm in the area and the guy kind of blew me off, so that was my second go-round with him. So I had waited until I had got back in the country, and I'm going to call him. They did a great job last fall but a lot of that is peeling off. They have a warranty for four years but he blew me off and refused to come over. And I told him he wouldn't accept the quality of the job on his own house, so I don't recommend them to anybody anymore. Hopefully they'll come back and fix what they're supposed to fix, because I paid them a whole lot of money. It was painting and some wood repair that they did for me. We have a duplex, a large townhome. So it was my neighbor and I, and then the woman on the other side of us. And they dragged on the process for like over three weeks--it was a nightmare. So anyway, I'm sorry to say I would never recommend them. Right now, I'd give them a D. If they come back and rectify the situation then it might go up. But I would never recommend them to anyone. You state your own name and come in your own character, and when I had two other people use them and they didn't do the best job they could for them. They actually lost a job from another neighbor because she saw what a bad job they did on my house.”

Review by
07/20/2016

“We  had an excellent experience. They did a great job. They did exterior painting, some lead paint removal, and some window replacements. I think the price was really good. They were highly competitive and better than most everybody we had talked to. They came in, and they really seemed to know what they were doing. I thought Scott Nelson was great and really up front about what he was going to do. And the workers were just really nice. I'm running the house with some girls, and they worked with them on when they were going to be there, how to do some of the painting of doors that needed to be left open, and stuff like that. So they were very communicative and efficient. I would give them an A. We also had a really good foreman on the job. It was just a really good experience overall. It's extremely likely that I'll recommend them.”

Review by
07/20/2016

“They  did painting. The manager that came on-site before the job was very thorough. And the crew did a great job. They did a perfect job, they cleaned up, and they were all very courteous and answered all of my questions. And they had a great maintenance program afterward to help maintain it, so overall they did a really fantastic job. I'd give them an A+. I have already recommended them.”

Review by
07/20/2016

“I  had a great experience with them. They did four window replacements on our house and an exterior paint job. I liked that they were responsive and competitively priced. They did what they said they were going to do, and they had good communication. I'd give them an A. I'm extremely like to recommend them, and I already have actually.”

Review by
07/20/2016

“I had a great experience. They did exterior repairs and painting. I'd give them an A+. I already recommended them.”

Review by
07/20/2016

“The painting they did is good; my mom says it's good.”

Review by
07/20/2016

“They did painting work. Their customer service was very good. They were prompt. They did everything they said they were going to do. I'd give them an A.”

Review by
07/20/2016

“They did a good job. They did exterior painting, and then they did some interior painting. They did a good job. They were professional, they got it done, and they did good work. I'd give them an A.”

Review by
06/27/2016

“They were prompt, they were professional, and they accommodated all the details I'd requested; and they did a great job. They painted the exterior of my home. I'd give them an A.”

Review by
06/27/2016

“They did an exterior paint job. They were on time, they did a great job, and they cleaned up. So it was a very positive experience. I'd give them an A.”

Review by
06/27/2016

“They showed up on time and did what they said they were going to do. They did concrete siding on the back, they did some exterior painting, and they painted the garage. I'd give them an A. I'd be very likely to recommend them.”

Review by
06/27/2016

“The  outcome was great. They were easy to work with and easy to contact. They did some siding and trim repair, and they painted the entire exterior of our house. They replaced a back door as well. I'd give them an A. They're great.”

Review by
06/27/2016

“I had a better experience than my neighbor. We are in a duplex, so we had the house painted at the same time. She was very unhappy with the work. I was so-so. I was put out for quite a bit of time though. They were supposed to complete the work, but they couldn't because they started on another project. And I had all of my outdoor furniture inside for maybe three weeks. They should have completed the project before they took another job. Other than that, I thought the work they did was great. And once they finally got on track, things were done pretty fast. So, I was pretty much satisfied. They did some painting, they replaced our gutters, they replaced any wood that was rotten, and they replaced a banister on my front porch. I'd give them a B+. In regards to punctuality, it wasn't actually very clear when they were supposed to be here or what. It wasn't necessarily the individual workers—they were great—but I guess maybe the process of knowing when they were going to be there; I wasn't really aware of that. And there were a few days where they were supposed to come, but they didn't come because of rain or something, and I didn't find out about it until later. I thought they did great, and they were very clean once they finished. The expertise was great. Anything they found, they showed me, and they let me know what was going on.”

Review by
06/09/2016

“Our experience with Nelson Exteriors was a positive one from our first phone call setting up the consultation for a sales representative to come out and give us an estimate to the timely completion of the work. The crew working on the house worked tirelessly to prepare the house and deck for complete repainting and did a meticulous job. The job manager followed up and did the minor touch ups that needed to be addressed. We would recommend Nelson Exteriors and will use them for all of our future interior and exterior painting. They are fast, friendly, and efficient.”

Review by
06/08/2016

“They  did work for all of my house, and my experience was definitely positive. They did siding and painting work. They did the screened-in porch, and they painted all the trim and the siding. They were neat, and they did a very good job, quality-wise. The siding was done properly, and Scott explained the procedure, what was going to happen, and the materials they were going to use. And his team did an excellent job with detail. I'd give them an A+. I already have recommended them to a friend.”

Review by
06/08/2016

“My experience was not really positive. They did exterior painting work and siding. The quality of the work made it negative. They did some interior destruction. Some sills and sides were messed up. They didn't say anything about it. Some of the sills on the outside they replaced were not done properly. The windows do not close properly. Someone cracked a window and didn't tell me, our window pane was cracked. I'd give them a C. Their follow-up was not very good.”

Review by
06/08/2016

“They did some repair some repair work to our window frames replaced the siding on the chimney, and did some painting about a year ago. They touched up the window frames that they repaired, so it wasn't a major paint job. And we had an issue. They hadn't painted properly, but they had no arguments, and they came back and painted it properly. So you can't argue with that. I'd rate them a B. I would have given them A's if they'd done it right the first time.”

Review by
06/08/2016

“My experience was very negative. They didn't finish the work and the job foreman promised me that they would come back and finish it and they never did. And I just said, 'I'll just write them off.' I would never recommend them. They were to pressure wash the entire backside of my house and they were also pressure washing and staining my deck. And it was one part of the back of the house, I guess it was probably ten feet, it's basically green at the bottom from algae. The rest of the house looks fine but they didn't do that part of the house. And I pointed it out when they were finishing out and he said 'Well, we've already put the equipment up. We'll come back and do it. We've got to go to another job right now.' And I said, 'Fine.' I'd already paid him. And they never came back . And I called two or three time trying to get the guy and I never could get him. So I've learned a lesson and--I mean, the year before or maybe three years before they did an outstanding job, but this past time it was lousy. I think about it every chance I get if somebody ever asks me. The siding experience was lousy, I'd rate it the lowest rating you have. And I think it's all with the job foreman. It was like he was rushed, he had too many jobs going on. I'm not happy with the staining. It was just lousy work. There's mediocre and then there's lousy. Their quality of work was not very good. I think they knew what they were doing, they just didn't do it.”

Review by
06/08/2016

“They replaced a little bit of siding that had been damaged previously by water on our cedar siding. And then they replaced our front door. Oh, and they built a front deck for us. They painted the whole exterior of the house as well. I like that they kept me informed. They let me know when they were going to be there. A couple of times, though, they were there when I wasn't expecting them to be there, but they called me and let me know that they were there. And a couple times I wasn't there, and they let me know where the exterior plugs were and stuff like that. I'd give the siding experience a B. The only reason I say that is that I wanted to know exactly how bad the siding was in that part of whatever they took down. I wanted to know how bad it was. We were getting some animals in the attic. I just wanted to know how bad it was, and I asked them, and they were Spanish-speaking so they couldn't really tell me. We were not able to communicate, and the English-speaking person was not there to help us with that. And that's the only real reason—their work was great. The door replacement was great; it was probably an A-. The only reason I would say A- is because they didn't take off some stickers. I had to do that by myself. They painted everything, but the sticker taking off was difficult. The painting was great; that was an A. I was very happy with the quality of work, other than just a couple of things. Their customer service was great too. We asked them during—it was probably November when we had them out—and they weren't able to get out to do any of the work until about January. They definitely cleaned up after themselves. They did a really, really good job cleaning up. I would look out the window sometimes and be like, ‘Ooh that's very dirty!’ Of course, they did leave a little bit of wood and old siding and stuff in my front yard for a week.”

Review by
06/08/2016

“We definitely had a positive experience. They put siding on the house and repainted it, and they did some insulation work. They were really responsive, but they're not responding to us now, and we're trying to get some more work done. They were pretty responsive and pretty easy to work with when the project was going on. I'd probably rate the siding experience a B. We did have to have them come back and touch up some things, and they did do some damage to some lights and things like that when they were here. The overall painting experience was a B because when they were touching up the trim, they hit some area of the house that there was no reason for them to hit. And I ended up having to adjust it to get that fixed. We're happy with the quality of the work. We do have to give them a call about some things we see peeling already, so that's pretty much the extent of it. It’s nothing big. One of the crews was pretty punctual, but the other one, not so much. I had to go around and follow up with things, and we had to call them a few times to pick up some things around the house that they didn't pick up. I'm not thrilled at the fact that they're not responding to me right now.”

Review by
06/08/2016

“They redid all the soffits and applied the exterior paint on the house. They did gutters and the woodwork up to the gutters, as well, and then painted all of the trim and woodwork that they did. They did a pretty extensive quote, and the pricing—everything they told me that could come up, just based on the age of the house—they placed out. So I knew that the worst-case scenario was going to cost X amount and that the best-case scenario would be X amount. And their quotes were pretty accurate. I would say it was an A. There weren't necessarily problems with their punctuality, the day of. It took a couple of weeks—like the timeline was pretty long—to get the work done. Once they did the quote, I think it was like a month before they could actually show up and do it. Their cleanliness was great. I'd definitely recommend them.”

Review by
06/08/2016

“The experience was pretty good; it was OK. It was more neutral. They did HardiePlank siding. They did painting and siding. Everything about it was positive in the beginning, but then the only negative thing was the cleanup part and some of the details of putting the shutters on at the end. The way they were hung was left-on-right, right-on-left. And of course, during the final walkthrough they did make the correction. But I was still disappointed that it had happened to begin with. I would give them a B for the overall siding and painting. I just think putting things the right way the first time would have been great. I have mixed feelings about recommending them to a friend.”

Review by
06/08/2016

“We're  very happy with the work they did. We had some rotting wood that needed to be replaced on the exterior, so they did siding work, painting, and gutter replacement. I just thought they were thorough. I was impressed with the fact that they replaced everything with HardiePlank, rather than putting wood in places that already had rot. They did a really good job rebuilding two dormers on the side of the house as well—they basically took it down, all the way, and started over. They did a good job on the painting and left the area nice and clean. We thought they did a good job. It was an A. I have already recommended them to a friend.”

Review by
06/08/2016

“They did some siding and some additional outdoor work. They did painting the new siding as well. Their communication was good. I would rate the siding experience an A, and the overall painting work a B+. There were nails and random trash left around the exterior. And with the painting, there were just some spots on the door. Otherwise they were fine.”

Review by
06/08/2016

“We were completely happy, and everything turned out fine, so I would recommend them. They painted my house. First of all, their bid was—I don't think they were the lowest—I got about four bids, and they were in the middle. But they were friendly, and I decided to go ahead and use them. And they did just what they said they'd do. I'd grade them an A.”

Review by
06/08/2016

“They did some painting and some odd repairs, and they changed the siding for the window. I liked them very much. They did very neat work, and they cleaned everything. If the paint dropped on the floor, they cleaned it very well. I would say they would be an A+. They do a good job. I'd highly recommend them to my friends.”

Review by
06/08/2016

“I'd say Nelson Exteriors is five stars. They did some interior work. They painted my breakroom, and they painted my bedroom and bathroom—basically the whole main level of the house. They were on time. They made sure everything was done right. They had a supervisor that came in and inspected everything before the crew left, and I liked that. I'd give them an A+. I've already recommended them.”

Review by
06/08/2016

“They did some siding for the house, removed a lot of rotten wood, replaced it, and repainted. They've done work for me before, about four years ago, and I was very satisfied. And they've done work in the area. I would give them an A. They're very clean. They were held up a little bit because of some emergency, but other than that, they were very punctual. I'd recommend them, and I've already recommended them.”

Review by
06/08/2016

“They did a couple of different things. They put down some composite flooring on the deck. And they repaired and painted some pool houses. They're very easy to work with, and they're reasonably priced. They did a good job. I'd give them an A.”

Review by
06/08/2016

“They painted my house. They did what they said they'd do. They came out here and did a good job. I'd give them an A+. It's very likely that I'll recommend them. Actually, I've already recommended them.”

Review by
06/08/2016

“They did window replacement. They did the trim around the windows. They had competitive quotes, and they could get the work done sooner than the other people we had gotten an estimate from. I'd give them an A.”

Review by
06/08/2016

“They replaced siding on the back of my house. They also did painting on the whole house. They were organized and efficient, and they talked to me a lot along the way, so that felt good. I'd give them an A.”

Review by
06/08/2016

“I have no complaints at all. They did painting, siding, and a door. I wouldn't say I'm extremely likely to recommend them. Their price was a little high. But you get what you pay for, and they did a really good job.”

Review by
06/08/2016

“They painted our house. They were fast, and they got it all done in three days—by contrast, our neighbor’s house must have taken a week or more to get painted. I'd rate them an A+. We have already recommended them.”

Review by
06/08/2016

“Nelson Exteriors did just about everything. They painted the outside, they repaired the siding, they replaced all my gutters, and they gave me a new roof. They're just quick and professional. They're on time. They communicated when they said they'd be there, and then they were there. I'd give them an A.”

Review by
06/08/2016

“They did painting, they put a ceiling on our carport, and they replaced a screen. They were friendly and easy to get along with. They do what they say they're going to do, and if you don't like it, they'll come back and fix it. I would say I'd give them an A+.”

Review by
06/08/2016

“They  did exterior painting work on the whole house. They’re a good service with friendly people. I'd give them an A+ in all areas.”

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