Nelson Exteriors
12th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Nelson Exteriors has received 4.7 out of 5 stars based on 302 customer surveys.
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12th year as a Best Pick Call
"Our goal is to help our customers by increasing the value of their home. For that reason, we always use top-of-the-line paint, roofing, windows, siding, and gutters. We operate by the Golden Rule, so I only offer people the kind of products that I would use in my own home. We're in the business of doing quality work."

Scott Nelson | Owner
Company Information
Services Offered
Nelson Exteriors provides interior and exterior painting, drywall repair, and carpentry. The company also installs roofing, HardiePlank siding, replacement windows, traditional gutters, and GutterMate Systems seamless, clog-free gutters.
Services Not Offered
The company does not offer roof or gutter repairs.
Minimum Job
A $1,000 minimum is required.
Warranty
Nelson Exteriors offers a four- or seven-year warranty.
Company History
Nelson Exteriors was founded in 1977 and is a second-generation, family-owned-and-operated company.
Distinctions
The company is an EPA Lead-Safe Certified Firm and a Georgia Certified Lead Renovation Firm. Nelson Exteriors is also a James Hardie Elite Preferred Contractor and employs Simonton Windows Preferred Installers and a Therma-Tru Doors certified installer.
Areas Served
Acworth, Alpharetta, Atlanta, Brookhaven, Buford, Canton, Chamblee, Cumming, Decatur, Duluth, Dunwoody, Johns Creek, Kennesaw, Lawrenceville, Marietta, Norcross
Address
189 Kipling Drive
Marietta, GA 30068
Hours
Mon
8:30 am - 4:30 pm
Tue
8:30 am - 4:30 pm
Wed
8:30 am - 4:30 pm
Thu
8:30 am - 4:30 pm
Fri
8:30 am - 4:30 pm
Sat
Closed
Sun
Closed

Compiled Score:

Nelson Exteriors has received 4.7 out of 5 stars based on 302 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/17/2018

“they provided exactly what we asked for and they were very good with communication”

Review by
09/16/2018

“The job looks great. They were professional and the product has a warranty.”

Review by
09/15/2018

“They all set a high bar for excellence.”

Review by
08/18/2018

“Frequent and timely communication”

Review by
07/30/2018

“With the interior painting - we work from home and they were careful to manage the work so as not to be disruptive to our daily routine.”

Review by
07/28/2018

“The siding was installed and each joint was sealed. The entire house was painted exactly the color scheme we requested. The work was extremely professional and the staff (especially Lazaro) was courteous and hard-working”

Review by
06/27/2018

No review comments provided

Review by
06/14/2018

“Project Manager went above and beyond making multiple return trips to make sure everything was done correctly. Metal roof required primer coat and several top coats that needed to be roller brushed.”

Review by
05/05/2018

“CRAFTMANSHIP”

Review by
05/03/2018

“They were quick, fast, and did a nice job. The house looks nice and the gutters are really nice.”

Review by
04/21/2018

“I am very happy with all the work we had done. The painters were exceptional!”

Review by
04/06/2018

“You were here when you said you would be. There was someone on-site who checked all the work done. You were very good at communicating with us in all areas.”

Review by
04/05/2018

“I was most satisfied with the customer service, communication, and the effective quality of the job which is great. They were efficient and it was done quickly. The guys who were here were kind and nice.”

Review by
04/01/2018

No review comments provided

Review by
03/31/2018

“I was please with the communication, the written details to what needed to be repaired on my property and how much it would cost. The man working on my home were courteous and their workmanship was excellent.”

Review by
02/15/2018

“They had excellent advice, materials, and workmanship. I could not ask more.”

Review by
02/13/2018

“The owner and the project manager were both excellent at giving input and advice when needed, which was always spot on. When making expensive and permanent changes to your home, it's really nice to be able to trust the opinion of somewhere who has way more experience doing renovation design. This sometimes included them discouraging things that actually could have been more lucrative for Nelson.”

Review by
01/25/2018

No review comments provided

Review by
01/22/2018

“The project was completed in a timely manner for a project of this size and at the cost expected in spite of weather complications.”

Review by
01/09/2018

“Lazauro was exceptional.”

Review by
01/04/2018

“Very pleased with the look and care taken in all major replacements; siding, windows and patio doors.”

Review by
12/14/2017

No review comments provided

Review by
12/01/2017

No review comments provided

Review by
11/21/2017

“I was most satisfied with the amazing job they did with the hardy plank siding, it looks better than I expected.”

Review by
11/19/2017

“quality, value, follow up”

Review by
11/07/2017

“Project management and execution was top notch, very professional.”

Review by
10/30/2017

“I'm satisfied with everything, they always do great work.”

Review by
10/29/2017

“They were efficient, polite, kept the site clean, and did a nice job.”

Review by
10/20/2017

“I would like to recognize Lazro for his exceptional service.”

Review by
10/20/2017

“I was most satisfied with the suggestions they gave me. For example they would take my ideas and direct me on the right path.”

Review by
10/18/2017

No review comments provided

Review by
10/16/2017

“They did quality work.”

Review by
10/16/2017

No review comments provided

Review by
10/05/2017

“Nelson Exteriors was very professional”

Review by
10/05/2017

“I'm a building contractor, so I have to pick the right people that do the right work, and if they don't do the right work I get rid of them and get somebody else. They've been reliable. They did painting, siding, roofing and gutters. I would give them an A-. They've got different crews. The overall siding experience is great. Their quality of work is very good, overall. Their customer service is very good, and their expertise is good.”

Review by
10/05/2017

“The quality of the work was marginal. They painted my house. I'd actually used them before and that's why I used them again. The first time, I had a great experience with them. The second time, not so much. I used them both times for painting. I'd give them a B overall.”

Review by
10/05/2017

“They got there, did the job on time and there was really no hassle. It was a good experience. They painted the exterior Hardy plank on my house, as well as the garage doors. I'd give the overall experience an A+. I would very highly recommend them.”

Review by
10/05/2017

“They were fantastic people. They’ve painted my house over the years, once from the outside and once on the inside. They're always friendly, show up on time, do good work. I'd give them an A+ overall. I've recommended them several times.”

Review by
10/05/2017

“They were fantastic, start to finish, nothing but good things. They painted the exterior of our house and replaced a lot of rotting trim board. I'd give them an A+ overall.”

Review by
10/05/2017

“It was fine. I think they did a fine job, but I wasn't overwhelmed. They painted the exterior of our house. I'd give them a B overall.”

Review by
10/04/2017

“Got the job done on time and everything turned out fantastic!”

Review by
10/03/2017

“I would like to recognize the foreman of the crew, Scott, and everyone on the crew for their exceptional service.”

Review by
10/02/2017

“I am the most satisfied with the quality of the materials and the professionalism of the crew.”

Review by
09/27/2017

No review comments provided

Review by
09/27/2017

“They did quality work and completed it in a timely manner. They replaced the siding and gutters and repainted. I'd give them an A.”

Review by
09/27/2017

“Those guys have worked with me to fix stuff. They painted the exterior of my house. I would give them an A.”

Review by
09/27/2017

“It was their attention to detail and always keeping us informed on any changes on what they can and cannot do that made it positive. They were just being readily available as far as the onsite manager, and the workers were very pleasant and very courteous when they were around the house. They did very good work. They did some outside structural things and some painting of the house. I'd give them an A+.”

Review by
09/27/2017

“They just came when they said they were going to, and they got the job done quickly, and they did a good job. The project manager upgraded our paint for free so that it would last a little longer. We were real happy. They did exterior painting, and then they also replaced two sliding glass doors. Overall, I would give them an A+. The quality of work was good.”

Review by
09/27/2017

“Nelson Exteriors did good work. They replaced some siding and did pressure washing and painting. Overall, I would give them a B.”

Review by
08/24/2017

“All the workers were very friendly, and worked very hard long hours all day long to get the job done. They did a really fantastic job and protected our yard and house from extra paint and debris.”

Review by
08/12/2017

“The foreman was on the jobsite or responded to phone calls immediately. Any questions were handled right away. The finished job looks great.”

Review by
08/10/2017

“Their going out of their way to understand our needs and interests.”

Review by
08/02/2017

“They all deserve recognition for their friendly and excellent work. Lazaro should be recognized for his unfailing commitment to enforcing the highest standards.”

Review by
07/24/2017

“The guys who were working on the house were very hard workers. They painted the house. I would give the overall experience an A. I would highly recommend them.”

Review by
07/24/2017

“I liked that the project manager was excellent. He was here, he was accountable and responsible and he led the crew very well. And the crew were wonderful. They were efficient and got things done. I really liked them. I would rate the overall experience with an A+. I would highly recommend them.”

Review by
07/24/2017

“We are in the middle of having the warranty work done, and we haven't seen anybody come by or heard from anybody. We were actually going to file a Better Business Bureau claim. A year ago, or less than a year ago, they came out and then we had warranty, so I called because there was bubbling on the door in the shutters, and they came out and looked at it and said that they would be back out, but we haven't seen them and that's been two months now. So, we don't want to have to chase them down at this point. The work was they came and did our entire exterior. I would probably give them a C overall. They were hard to deal with in the beginning as well. They were hard to track down, and they had a new foreman that was assigned. I'm trying to give them the benefit of the doubt.”

Review by
07/18/2017

“They painted the exterior of our house. It was late, late, late last year, so it's been a while, but their foreman/supervisor was very nice, the attention to detail. They covered up the plants and shrubs, even in areas that I think they couldn't reach. They kept everything clean, and it didn't take them long, maybe three days. They did exterior painting and some carpentry work where there was some wood rot. I would grade the overall experience with an A. I would highly recommend them to a friend.”

Review by
07/18/2017

“I liked that they were on time, and they did a good job. Everything was on schedule, so I was happy about it. They replaced the chimney. For the chimney, they put on siding, replaced the wood doors and put the paint around it. I would grade the overall experience with an A+. I would highly recommend them to a friend.”

Review by
07/18/2017

“I liked that they showed up on time. Nelson Exteriors did what they said they were going to do. Everything went smoothly. They painted our house. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/18/2017

“They were very responsive, and they did what they said they were going to do. They did painting and siding. I'd give them an A+ overall.”

Review by
07/18/2017

“They were very quick. They had the windows installed right away. And the contractor that was there, he went with me and double-checked all the windows and made sure they filled in all the cracks and imperfections. It was just the windows. They did have to paint one of the windows to get it the same color, because they had to pull the border out to get the window in and they put a new one up there and painted it the same color as the house. I would give them a B+ overall.”

Review by
07/10/2017

“They did a really great job for us. I just remember that they were so friendly and very accommodating and they did the job quickly. I just appreciated everything they did. They did a great job. They did a painting job. They did the trim, the exterior and then the back. The trim around three sides of my house and all of the back side paneling. Then they came back for me a couple of weeks later. They helped me with my garage doors. They noticed that they were peeling. We had to get new doors and then they came back and painted those doors for us too, so I was grateful for their help in that. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/10/2017

“They were very quick and thorough, did a great job and were easy to communicate with. They painted all the interior of the house, in every room. Everything looks great because we actually sold it two weeks after they painted it. I would rate the overall experience with an A. I would most likely recommend them.”

Review by
07/10/2017

“Nelson Exteriors was punctual, and they were willing to satisfy just anything that just needed to be done. They really went beyond the call of duty, and I will use them and refer them to another person. They did exterior painting and gutters. Everything is great. I would grade the overall experience with an A. I would highly recommend them and already have.”

Review by
07/10/2017

“They showed up on time, they worked very hard, they wanted to do quality work, and the supervisor checked on them frequently. They painted all the outside of my door. It's a brick house, and we have a fair amount of wood trim, so they did all the windows and all the other trim on my house. Everything is up to my expectations. I would grade the overall experience with an A-. I would very likely recommend them.”

Review by
07/10/2017

“They did a good job. They painted my whole house. Everything is looking good now. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/10/2017

“They were good, it was fine. They painted the exterior of my house. Everything met my expectations. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/10/2017

“I had them do work at my house, and I had them do work at my business. They did exterior and interior painting of my house and business. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/10/2017

“They did what they said and we're satisfied with the work. They painted the exterior of the entire house. Everything is up to my expectations. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/10/2017

“On the back deck, they put the stain on and some of the product is coming off; some of the railing and the boards, some of that is flaking off. They did a painting and siding job for me. I would grade the overall experience with an A. I would likely recommend them.”

Review by
07/10/2017

“As far as customer service, when they actually made it out here to paint, fine, it was just getting them out here. It took a while. They painted some interior of the house. Everything is up to my expectations now. I would grade the overall experience with a B. I would likely recommend them.”

Review by
07/10/2017

“Everything turned out good. They did exterior painting on our house. There are no problems so far. The customer service was good. I would grade the overall experience with a B. I would highly recommend them.”

Review by
06/21/2017

“They have done multiple houses now. They replaced all our siding, and they painted and replaced all of the rotten wood and painted our entire house. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“I liked that Nelson Exteriors was on time and efficient. They did siding and painting. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“They did exterior siding replacement and exterior painting. My home looks great today. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“They were good. They did some interior painting, but maybe some exterior painting. The home is looking good today. I would grade the overall experience with an A. I would very likely recommend them.”

Review by
06/21/2017

“It just seemed like everyone that worked at our house was very skilled in their trade. They did some woodwork, they painted our house, and they replaced our windows. I'd give them an A overall.”

Review by
06/21/2017

“They replaced some windows and replaced some rotted wood siding, and did exterior painting on my house. I would grade the overall experience with an A. I would most likely to recommend them.”

Review by
06/21/2017

“They painted the exterior of the house. The house is looking great. I would grade the overall experience with an A-. I would likely recommend them.”

Review by
06/21/2017

“Just good work done on time made it positive. They did exterior and interior painting. It's looking good today. I would give them an A+ overall.”

Review by
06/21/2017

“They did exterior woodwork and painting, as well as our gutters. I would grade the overall experience with an A+. I would likely recommend them.”

Review by
06/21/2017

“They came in, did what they needed to do, cleaned up all their mess. They just did an excellent job. They painted the exterior of our house and replaced rotten wood and blazing windows. They had to replace four windows on the back of the house on the deck. They did a lot of exterior work and it was beautiful. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“They were there when they said they would be. They did exactly what they said; they came in at the same time they said, and when they were done, they cleaned up well. The replaced some trim, some wood on the roofs and then painted the exterior. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“They did everything they were supposed to, they kept it within budget. The leader of the crew was very knowledgeable, and their appraiser was also knowledgeable. And it was done on time when they said it was going to be done, and it was a good job. They painted the whole exterior of the house, and they put in new windows in the front of the house. The house is looking outstanding. I would grade the overall experience with an A. I would most likely recommend them.”

Review by
06/21/2017

“They were very thorough. I lost my husband shortly after they did the work. They came by and left us a card, which was really nice. I had chosen the color myself, and when I got ready to sell the house last spring, it was showing some mud splash a little bit from the rain and they told me some suggestions for dealing with that. They stand behind their work and a lot of my neighbors use them as well. So, I thought we got a fair price for the work they did. I would grade the overall experience with an A+. I would most likely recommend them.”

Review by
06/20/2017

“Everything was really smooth, from getting the estimate all the way to planning out the work, executing the work, and then the walkthrough at the end. They communicated real well. The work was done very well. We're very happy with the results. We had some wooden windowsills replaced, and then we had the entire exterior of our house painted. It looks wonderful. I would give them an A+ overall.”

Review by
06/20/2017

“Nelson Exteriors painted my house. The home looks great. I would give the overall experience an A. I would very likely recommend them.”

Review by
06/20/2017

“They did exterior painting for me. The house looks very nice. I would rate the overall experience with an A+.”

Review by
06/20/2017

“They did a good job. They did exterior painting on our house. The home looks good today. I would grade the overall experience with an A+. I would highly recommend them, and we already have.”

Review by
06/20/2017

“There were a couple of problems, and Scott took care of them. They painted the exterior and did some replacement of siding. I would grade the overall experience with an A. I would likely recommend them.”

Review by
06/20/2017

“They were in and out quick, no problems. They painted the outside of the house. I would grade the overall experience with an A+. I would very likely recommend them.”

Review by
06/20/2017

“They work was good. They painted the exterior of our house. The house looks good. I would grade the overall experience with an A. Cleanliness, I did have to call them back about that. They came back and cleaned up, but I did have to call them back. I would likely recommend them.”

Review by
06/20/2017

“They got the work done in a timely manner, and the employees were very nice. They cleaned up all their stuff every day when they left, and it didn't take them that long. They painted my house and it looks fine today. I'd probably give them about a B overall. We did have to call them back out here. But all-in-all, the good outweighed that part.”

Review by
06/20/2017

“It's neutral because we were fine with the overall work until the final check, and there was an issue where a whole area was missed in getting painted that was supposed to be painted. And it took several phone calls and several weeks before they ever came out and correct that. The other thing that was a negative for us was when they cleaned—they pressure washed the house before they cleaned it, and a film of residue was left on the outside of all the windows. And when I asked them about cleaning those up, when they left they said, ‘we are not window cleaners.’ I had to clean most of my windows, but I had to hire professional window cleaners to do the ones on the upper levels. And I just didn't feel that that was appropriate. I figured that they were the ones that left the residue on the windows and made them so dirty you couldn't see out of them, that they should have been the ones to clean them as well. I would grade the overall experience with a B-. Overall, it was the follow-up after the painting was done that I was not happy with. The painting itself and the work they did seemed good. It was just the cleanup and the places they missed—the follow-up wasn't good. I might would recommend them.”

Review by
06/20/2017

“Too much game playing. I requested two coats of stain. I had to stay out in the yard and watched the crew every minute, and they lied about painting certain areas when I’d been there and seen it not done. Then they didn't show up on time. The foreman was condescending. They didn't prepare all the wood that they were supposed to and left water running in my backyard overnight. I would grade the overall experience with a D. And I put it on Facebook so that all my friends would know not to use them anymore. There are light bulbs to my light fixtures out in the yard in mud. Didn't clean up well. I still got paint on my windows, and I have to have all the windows scraped and washed. I would not recommend them ever again.”

Review by
06/18/2017

No review comments provided

Review by
06/13/2017

No review comments provided

Review by
06/12/2017

“The project manager was very attentive. What sets you apart is your humility. Instead of trying to tell me how I should be doing it, you listened to what we wanted done and then made suggestions.”

Review by
06/07/2017

“I would like to recognize Grace and Scott for exceptional service. Grace and Scott were both phenomenal through the whole process. Scott is the owner and though he has a busy schedule he showed me individual attention. Scott really knows how to treat his customers.”

Review by
03/31/2017

“I was most satisfied with the level of professionalism their crews showed. The project manager was excellent and the final product is great.”

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