Kenneth W. Axt & Associates
21st year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Kenneth W. Axt & Associates has received 4.7 out of 5 stars based on 158 customer surveys conducted through GuildQuality.
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21st year as a Best Pick Call
"Kenneth W. Axt & Associates has been painting Atlanta's fine homes for over 45 years. We maintain high standards of workmanship and use only the highest-quality materials. Our office staff is very service oriented and friendly, and they love getting to know our customers and their needs. We stress fairness and honesty with our customers."

Ken Axt | Owner
Company Information
Services Offered
Kenneth W. Axt & Associates is a residential painting company. The company gives detailed, thorough painting and carpentry estimates on-site. Kenneth W. Axt & Associates also offers free color and design advice. In addition to these services, the company performs stucco repair, siding replacement, and gutter installation.
Warranty
A ten-year warranty is available to customers.
Company History
Kenneth Axt started the company in 1973, and it is still family owned and managed.
Employee Information
With only 25 painters, Ken is a very hands-on owner. He and his brother, David, do all the estimates and oversee the daily operations of the company.
Areas Served
Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee
Address
1912 Tripp Road
Woodstock, GA 30188
Hours
Mon
8:00 am - 4:00 pm
Tue
8:00 am - 4:00 pm
Wed
8:00 am - 4:00 pm
Thu
8:00 am - 4:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Kenneth W. Axt & Associates has received 4.7 out of 5 stars based on 158 customer surveys conducted through GuildQuality.
5
137
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10
3
5
2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/28/2020

“Kenneth Axt came and gave me a quote. He said the job would be done in three days, but with 3 men on the job, they finished in 2!”

Review by
07/14/2020

“I would like to recognize Marvin, the painter, for his exceptional service. He was really personable and skilled. He was great!”

Review by
06/11/2020

“The painting crews were very professional.”

Review by
06/09/2020

“Everyone did a wonderful job.”

Review by
06/09/2020

“Everyone”

Review by
05/31/2020

“Awesome Job!!!”

Review by
05/21/2020

“The paint color was great and they did excellent, thorough work”

Review by
05/06/2020

No review comments provided

Review by
05/04/2020

“In addition to Kenneth, Donna and Cheryl were outstanding. Jose and team did a fantastic to work with on the job site.”

Review by
03/27/2020

“I would highly recommend Jony. He did an excellent job.”

Review by
03/05/2020

No review comments provided

Review by
03/05/2020

“I would like to recognize the man that came out for his exceptional service. He has been here before. He is wonderful. He has done painting in our house before and he is great.”

Review by
02/21/2020

No review comments provided

Review by
02/14/2020

“My wife and I have used Kenneth Axt Painting for two occasions. We have been pleased each time with the results. Both times were for interior needs. We have some upcoming painting needs for additional interior as well as for exterior. We will definitely call Kenneth Axt.”

Review by
01/26/2020

No review comments provided

Review by
01/22/2020

No review comments provided

Review by
01/21/2020

“The carpenters did a really good job and were very innovative in their repairi work.”

Review by
01/20/2020

“carpentry and paint job were excellent”

Review by
01/19/2020

“All”

Review by
01/14/2020

“Matt did a great job with some difficult carpentry issues.”

Review by
01/14/2020

“They met expectations with their quality of paint and they were quick.”

Review by
01/13/2020

“Great job all the way around”

Review by
01/11/2020

No review comments provided

Review by
01/11/2020

“Our kitchen island has been updated and looks great!”

Review by
01/08/2020

“I felt it was a team approach and they all did a great job.”

Review by
01/07/2020

No review comments provided

Review by
01/06/2020

“Brush paint rather than spray. Started work at 8 am and finished job on time. Found extra sill repair required and told me, explained cost, and completed work. That Is appreciated.”

Review by
01/06/2020

“We always receive a quality job and appreciate the level of communication that we have with the office staff should any questions or concerns arise.”

Review by
01/06/2020

No review comments provided

Review by
12/29/2019

No review comments provided

Review by
10/27/2019

No review comments provided

Review by
10/17/2019

No review comments provided

Review by
10/17/2019

“I appreciated Kenneth's brother who originally came out and did the estimate. Everybody, really. I appreciate everyone. Great service. The man who came and performed the wood work, the carpenters were professional and quick and everything was fine. Phillip”

Review by
10/16/2019

“Kenneth Axt put us at ease with the initial introduction and estimate process. I cannot remember the crew members names but they were great.”

Review by
10/15/2019

“Thank you for recommending a gutter company and hauling away our old gutters.”

Review by
09/05/2019

No review comments provided

Review by
08/26/2019

No review comments provided

Review by
08/26/2019

No review comments provided

Review by
07/23/2019

“I have already recommended and I would use them again for future painting needs.”

Review by
07/23/2019

“Kenneth Axt Painting exceeded all of my expectations.”

Review by
07/22/2019

“They met or exceeded my expectations as all the painting work was done exceptionally well.”

Review by
07/15/2019

“I would like to recognize the lead painter for his exceptional service.”

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

“None!”

Response by Kenneth Axt
We were unaware of this until we saw the survey. Ken visited with Rick and walked the house and noted the final touch ups that needed to be done. We completed all the touch ups and Ken did a final inspection. Rick said he was pleased that we returned and took care of the items.
Review by
07/12/2019

“I have had several neighbors ask if I would recommend AXT painters, and I had to say 'no'. Please read my comments below.”

Response by Kenneth Axt
We were unaware of these touch ups. We are always willing to return and address situations like this. We cleaned the camera lenses and repaired the ceilings. It is not unusual for bath ceilings with previous coatings, that have poor adhesion, to have spots where peeling re-occurs. Especially true with moisture and humidity from showering, etc. We were surprised at the report and felt like our client over re-acted and over-stated. The issues were so easy to resolve.
Review by
07/11/2019

“Cheryl.”

Review by
07/11/2019

“I do not believe they exceeded my expectations.”

Review by
07/11/2019

“Each person I had contact with provided exceptional service - including Kenneth Axt himself to the ladies who work in the office and probably most important, the two gentlemen who did our painting.”

Review by
07/11/2019

“They did a fantastic job and they worked later than normal hours to finish the job.”

Review by
07/11/2019

“I am happy with y deck painting now, but the first, second, and third time there was either paint drips or careless painting.”

Review by
07/10/2019

“My job wasn't done correctly the first time. But I was thoroughly impressed in how eager and quickly they wanted to fix the problem to my satisfaction. They genuinely cared about my satisfaction as a customer and did what was necessary to complete the job to my satisfaction. Most companies in this areas are impossible to contact once you've paid them and they usually aren't interested in truly ensuring your satisfaction.”

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

“Lewis”

Review by
07/10/2019

“They met all of my expectations!”

Review by
07/10/2019

“The estimator was very thorough and professional. He was key in our decision to choose your company.”

Review by
07/10/2019

No review comments provided

Response by Kenneth Axt
We finished this job December 2018. We did not know about the windows needing to be unstuck until July 2019. We, of course, went back and checked all windows
Review by
07/10/2019

“NO WAY”

Response by Kenneth Axt
We felt like this was a harsh review. The garage floor was the main issue. The floor paint was beginning to wrinkle on some of the floor cracks we had filled. We repaired the wrinkled cracks and re-painted the whole floor. We went back a second time for a small spot repair. It was eight months ago that we painted the floor originally and just recently saw this Survey. Ken Axt visited with her and she said she was selling the house and just wanted her money back. We refunded $1200 back to the homeowner.
Review by
07/09/2019

No review comments provided

Review by
07/06/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

“Ken and David have been coming out for some time now and we've never had a bad experience. Work quality is always great as well as the demeanor of the crew. Show up on time and clean up when they leave. Any areas of concern are addressed and resolved.”

Review by
07/03/2019

“You will not be disappointed with any of the work you have done with Kenneth Axt. Their employees are great in every way. We bought a home needing to have EVERYTHING remodeled and they are the only company who has started and finished on time, every time.”

Review by
07/03/2019

“Very professional group. The external paint job was very well done. I would definitely recommend this company for paint work.”

Review by
07/02/2019

“I would like to recognize the painter and his wife for exceptional service.”

Review by
07/02/2019

“Carlos- (not sure of his last name) who was the painter in charge. He was helpful and respectful throughout.”

Review by
07/02/2019

No review comments provided

Review by
07/02/2019

No review comments provided

Review by
07/01/2019

“They meet all of the expectations that I had for them as a company.”

Review by
07/01/2019

No review comments provided

Review by
07/01/2019

“They did what they said they were going to do.”

Review by
07/01/2019

“I would like to recognize the painting foreman.”

Review by
07/01/2019

“I'd like to recognize the head team member Johnny for his exceptional service.”

Review by
07/01/2019

“They met or exceeded in the way they responded to my complaint. They didn't think it was too little or nitpicky. They were total willing and got back to me immediately. I put them off because I had something to take care of and I just needed a minute. They were very accommodating with that. They came until I was satisfied”

Review by
07/01/2019

“The interior painting crew was outstanding meeting my high expectations”

Review by
07/01/2019

“The whole overall professionalism was amazing. They cleaned up, they were courteous and showed up on time. They did not intrude upon my home.”

Review by
07/01/2019

“I would like to recognize Jose. He was the head person on the Gold Team. He was fantastic.”

Review by
07/01/2019

“I'd like to recognize the painting crew, they did a great job.”

Review by
07/01/2019

“Kenneth Axt Painting is very professional and organized.”

Review by
07/01/2019

“I would like to recognize the group he has. They are a good group including his the administrative staff which is exceptionally good.”

Review by
06/29/2019

“I appreciated their attention to detail and then addressing a last minute change that I overlooked when painting our master bedroom with a double tray ceiling.”

Review by
06/29/2019

“All were great”

Review by
06/29/2019

“Very impressed with Jose, Johnnie (sp) and Antonio. They were all on site to complete the interior painting. Also, appreciated Cheryl Davis, office manager, who was always responsive to my calls and any concerns. And greatly appreciated the assistance of Susie Johnson in selecting the colors for our family room and living room as well as our garage.”

Review by
06/28/2019

“I am likely and have recommended often. With most contractors, the best day is the day they finish and leave. Axt is the exception: on time, no surprises, professional, courteous, and high quality workmanship.”

Review by
06/28/2019

“Kenneth Axt Painting did a perfect job! The people that they use are very professional and do a professional job. We have used them two or three times and have been very satisfied with them.”

Review by
06/28/2019

“Kenneth”

Review by
06/28/2019

No review comments provided

Review by
06/28/2019

No review comments provided

Review by
06/28/2019

No review comments provided

Review by
06/28/2019

No review comments provided

Review by
06/28/2019

No review comments provided

Review by
06/28/2019

No review comments provided

Review by
06/28/2019

“Very good protection placed on our plantation shutters on all windows in house. Not a drop of paint on the expensive shutters. Painting over wallpaper was excellent. Can't see a single seam!”

Review by
06/28/2019

No review comments provided

Review by
06/28/2019

“Jeff Padgett, David Axt”

Review by
06/28/2019

“Beautiful job absolutely perfect! Also the workers were very professional and not only perfectionists but also were friendly and well mannered!”

Review by
06/28/2019

“Detailed work, great communications, and very professional. Exactly what you want for a company to help refresh your home!”

Review by
06/28/2019

No review comments provided

Response by Kenneth Axt
Yes, we did accidentlly break a window and replaced it. We apologized for the disruption.

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