Forward Van Lines
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Forward Van Lines has received 4.5 out of 5 stars based on 183 customer surveys.
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2nd year as a Best Pick Call
"Forward Van Lines is a full-service relocation and storage specialist. We get the ins and outs of our industry, and we adjust to our clients' needs. Guaranteed pricing, dedicated move coordinators, trained and efficient movers, and an entire staff of dedicated professionals are just a few of the things that we provide."

Guy Maman | Managing Director
Company Information
Services Offered
Forward Van Lines is a full-service moving company that offers local and long-distance moves for residential and commercial customers. The company provides a wide range of services, including packing and unpacking; storage; disassembly and assembly; and junk removal. Forward Van Lines also moves specialty items such as pianos, antiques, artwork, automobiles, pool tables, and chandeliers.
Company History
The second-generation, family-owned-and-operated company was founded in 1994.
Distinctions
Forward Van Lines is recognized as a ProMover by the American Moving and Storage Association and the Florida Movers and Warehousemen's Association.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Licenses
IM2113, USDOT #709590, MC #327506
Areas Served
Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach

Compiled Score:

Forward Van Lines has received 4.5 out of 5 stars based on 183 customer surveys.
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129
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11
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/04/2017

“I would say, in general, they showed up on time. They packed well and didn't break too many things. They were pleasant, so overall, it was good experience. What I didn't like, was the guy that packed up my dad's office was 96. We drove an hour; I moved 45 minutes. And he says' Here is your computer, here's your wires, here's your T.V.,”— hooked him all up. I just found my computer two weeks ago. They did mark the box, they didn't point it out to me, I had to go out and buy another computer. I could have asked them, I didn't think about it. How is it that one packer knows to let you know, here is your computer to save it; keep track of it. To my 96 year old dad, he doesn't need it, I'm online everyday. So, if that's the thing that can happen—all the boxes ended up in my garage; a number of them I still haven't opened yet. They are just a mountain. I have to get a ladder to get the top of them; they were all piled up in the garage. That's was my mistake; I take full responsibility for that. I thought that I would take one box, put it away—but that was my mistake, because I couldn't find things right away. I thought my computer would be marked; I thought they would keep track of it, and handle it delicately. I didn't find it for two months. I brought another computer. I would make that a suggestion. Overall, my experience was fine. I haven't complained to anybody; I'm not bad mouthing Forward Van Lines, but if they could keep track with what a 96 year old man has, and not the woman of the household who is running things, and obviously the one making decisions—paying bills is probably the one that needs to go online. I didn't expect them to label every box, and I didn't think of it myself. The guy that packed up my dad's office could've been nicer. He got the wires, the extension cords—an hour after we got here, he was online and good to go. Two months in, I'm like, ‘Where is my computer?’ That's the suggestion I would make if you’re going to keep track of one computer in the family, you better keep track of them all. But I was surprised—there was very little breakage; they packed things well. And if somebody asked if we would use them again, I would probably say yes. But this time I would say, ‘You tell me where my computer is. You keep track of my printer, and when I get there, you tell me where my computer is.’ So, that is a lesson I learned. I would grade them a B+. I thought their customer service was very good. But another problem we had is that—I was using some of the furniture and things to stage the house; I was selling the house—and I went in, and the head guy said, ‘Now, what are we doing in each room?’ and I would say, ‘Everything on that wall stays, and that goes.’ There were only three rooms like that; they got it all wrong. By the time I finished going around with him—the packers—they don't speak English, they don't listen. By the time I got back, they had packed up everything in one room, and there was only a couple of things. My whole living room was supposed to stay, the lamps, the shades—everything—and I was going to leave all that furniture there; only two things were supposed to be packed up. There should be a better way. Maybe most people move everything, and that's what they are used to. Again, I will take responsibility for that; I should have gone around with post it notes—green for go, and red for stay. And I could have done—I thought I was able to say ‘Everything stay, except for these two hutches.’ Again, if I do it again and some things stay and some things go, I'm going to label with post it notes.”

Review by
10/04/2017

“To die for. I met with a fellow by the name of Guy that worked for the company. I told Guy—well, I met with them, and I had moved my son from Florida to South Carolina before this. What happened when I moved my son: all of a sudden, he's moved, and then they tell me, ‘Oh, now you have to pay this; you have to pay that.’ I said, ‘why didn't you tell me that upfront?’ And they didn't. So, right from the beginning, I said to Guy, ‘I want you to give me a fair and reasonable price upfront, and I'm going to show you everything. I'm moving and I'm not going to hide a thing from you. But I want to know upfront, how much this is going to cost, and I don't want to hear, after you move me that you want more money.’ So, what we did—he gave me an estimate, as did two other companies. For some reason I trusted him; he said no he would give me the price upfront. And then I said, ‘I still have office things I have to move, and so can your truck on the way up stop at my office and pick up the stuff at my office?’ He said ‘Yes.’ I said, ‘I won't have more than 10 boxes.’ Then I called them about three weeks before leaving. I said, ‘These are the boxes I have packed, and you’re going to pack the rest.’ So, we agreed upon a price, and he stuck to that. Before I left, a friend gave me a huge glass vase, about four feet high very thick glass, and there were a few other things that people gave me that I didn't know were going to be coming. And I said, ‘These are going to go, so you can charge me.’ He said, ‘No, we agreed on a price; I promised you.’ It was such a great experience, and I meant to write it down. After I moved here, I had 5 weeks here, and then I went to Italy, so I haven't written it up. I had a very positive experience, and I know from one of the companies I used, she would have been charging me extra for things. He was fair all of the way, so that's it; that was my experience.”

Review by
10/04/2017

“I'm actually waiting to see if they would get back to me on something which they haven't; one of the boxes wasn't delivered—at least one that I know of, because I'm missing some items. So, I called them up, and I asked them if they could look into it and everything, and they haven't gotten back to me. To be honest, I wasn't all that thrilled. There was, in terms of the quote that they gave me—they came out to do an inspection, and then later on, I ended up spending another thousand more than I had anticipated, which didn't make me happy. And then, in addition to my items being lost, them not getting back to me—I also heard that, when I spoke with them, they said if it's longer than thirty days, they just donate the items—which I think is ridiculous because everything's tagged, so it wouldn't take much to track who, what belongs to what. I was not fond of them. It would be between a C- and D+. I think cleanliness was just kind of standard. Another issue I recall that just came up—I moved from one state to the next, and I secured a date with the expectation that my items would be delivered sooner than they were, and that ended up not happening, and there was this miscommunication going on. I would say there were surprises there that shouldn't have been there.”

Review by
10/04/2017

“It took Florida Forward Van Lines two days to pack up my house, which would take—they said that's how long it would take. But at the very end, they were really rushing, and a couple of my last shades were messed up. I didn't do any reporting or anything. Another thing they did, was they left one my very large paintings down at the loading dock. After they had left, the guys at the apartment building told me that the workmen—it had already been packed, they had just forgotten to put it on the truck. Otherwise, they did really good. Very professional. I think the reason they didn't finish as quickly as they wanted to was because one of the guys—it was three man crew that were working on packing—and one of the guys was not very well trained, and he kind of took off for a while, at some point, so they were really bound on him. I'd give them a B+. They're an excellent company. This is one of those things where two of their guys were superb, and all the company interactions were superb. It was just this one guy who was not.”

Review by
10/04/2017

“They don't know how to handle paintings. I have two or three. I've just gotten to the stage where I'm hanging up paintings; at least three have broken glass in the corners, so they didn't put in in properly. It seems to be just in the corners. In addition to that, they lost one painting, and they—I told them to take two terrace chairs off the terrace, which they forgot, and they left two paintings in the apartment, and they broke a sculpture. They were very pleasant, but they were not particularly—I would never use them again, nor would I recommend them. I would say a C-. They were pleasant, but I have to have the pictures fixed, sent to a framer. The sculpture is done; I took a picture of it. Like I said, what they left in the apartment—good thing I went back the next day. I can't give them an excellent quality because of what they did. The office was fine. They were filthy. The guys were filthy dirty. I don't know when the last time it was they took a bath. They didn't leave a mess or trash around.”

Review by
10/04/2017

“First of all, I had an estimate, and I told them everything I had, and when they came in to pick up the furniture, they said ‘OK. We have boxes here, extra, extra.' And they charged me $2000 extra—double what they told me. I was fine with that. They took it. And then I had to wait almost two weeks after—it took more than three weeks to get my furniture. I was staying in a hotel in New Hampshire, until I got my furniture. And when I got it, the boxes were, like, squished—destroyed—and I had frames, pictures broken. And I had a bookcase that was broken, and so, I trashed that. I took pictures before I trashed it; sent it to them, and I knew I had to talk to somebody, and then they asked me to leave the things in the house, and I was like, 'I already trashed it. I already got rid of it.' So, I just ignored the situation. I was like, 'OK, fine, I don't want to deal with that.' I'd give them a C. Cleanliness was good. I won't recommend Florida Forward Van Lines .”

Review by
10/04/2017

“Florida Van Lines overcharged. They told me that it was going to be one price, and then they gave me another price. It was way too high—like, double the price, or more. I'd give them the worst grade. The guy was super nice who moved everything to my house. One picture that I had was broken; I didn't even report that—I still have the picture, but it's OK. It was, like, broken on the corner. The only complaint I had was they gave me one price for it, and then they changed it; they, like, double charged. They got my stuff, they had everything—and there, right in my house, they told me, 'Oh, this is not the real price; it'll be more because-' and then, when I saw their little bit more, it was like double the price. The only thing—they were nice, they moved everything,—but the only thing I didn't like was that they broke one of my pictures, the corner. And I just realized when I inspected the picture, like, after seven days. I would not recommend them to anyone.”

Review by
10/04/2017

“Let me be honest, because the initial work I had with Forward—I needed stuff to reach me on a certain day, but when I called them later, the date when I wanted to receive the stuff was the date they started from there. I mean, I don't know what was the confusion there. It did come on the proper date, which is fine, and my goods came properly—there was no problem with anything, that was also fine. I had to actually be here in Tennessee, without most of my things. They were basically moving some stuff, just little things—five to six little pieces, and five to six packages. As far as the inside—how things came, things came and reached it, and that would be the day they promised, and they said they would start from there—that was fine, I would give an A. But the problem of having a miscommunication with the date, I told them I needed it on a specific day, but they started on the day, and they did not even let me know. I tried to reach them so many times, and it was practically impossible to reach them. None of their numbers were responding, and I was told they'd call back, but none of them called back. And then finally I had to call up my friend and call the number of the person he knew there, and then call up that person and finally they came. But the customer service is not responsive at all, and they said they'd return the calls—they never return their calls. I would recommend them, but then I'd just tell other people whom I recommend that they should be careful about ensuring that the date is thoroughly communicated. But otherwise everything is OK.”

Review by
10/04/2017

“I had a positive experience with the pickup crew—the delivery crew, not as much. The pickup crew was great. They did everything efficiently and fairly. The price was fair. I actually had a very decent pricing. Everything was shipped quickly, and it actually even got there early, much quickly than any other company that I had looked up. Overall, I think they're a good company. The delivery crew, one of them was good and the other one was kicking some boxes, and not having the best care with the items. Having said that, we had one thing that was an exercise machine that was damaged beyond repair, and other little scratches and smaller damage. Largely, there was less damage than I thought I would have for a cross-country trip. I would give the overall experience a B+.”

Review by
10/04/2017

“I had a great experience with them. I don't think that the guys were that well trained; I would grade them a C because of lack of communication, organization. They still did a great job. If it was high end furniture, I would not hire them for that. They were not organized—they had stuff all over the place—but they still managed to get the job done. I had companies that were much more organized. If the furniture is not very expensive, and you’re not so worried about it, then they are good enough for that. But if you have high end furniture, I would not hire them for that. They are not organized or professionally trained. Definitely, they were not professionally trained. I didn't deal with customer service.”

Review by
10/04/2017

“Florida Forward Van Lines showed up when they said they'd show up, and they did what they said they'd do. That's always a surprise in South Florida, when that actually happens. I would definitely recommend them, and they were exactly what I hoped they would be. They didn't mess around on the job, and they were where they were supposed to be when they were supposed to be there, did what they were supposed to do. I'd give them an A for sure. I don't have any complaints about them. They were fine. They knew what they were doing. I'd absolutely recommend them; I already have, actually. I actually got them out of a magazine that the county put out; it was nice that the information was accurate.”

Review by
10/04/2017

“The stuff was delivered last week. Two pieces of furniture were damaged, the guy that delivered the stuff, he said he took pictures and sent them to the office, and ‘Let them do something about it.’ And this week, one leg of furniture is missing—round table, it is an antique, and the leg was broken. Otherwise, I think they did a good job; I'm just complaining about the two pieces of furniture that were damaged, so hopefully somebody will get back to me, to see if they can be fixed. Otherwise they were OK, very nice, very professional. Too bad that happened. Performance—I would grade them an A; they did a good job.”

Review by
10/04/2017

“The gentlemen that moved me—they were very fast, efficient, polite, hardworking, and made sure to take care of all my furniture. The new apartment I had moved into had this vinyl type flooring, and one of the gentlemen accidentally ripped the floor. The supervisor that was on scene handled the situation very professionally; there was no argument as to who did it, or anything like that. He knew his employee had made the error and was very sure to take photos and report the incident, and, like I said, they handled everything very professionally. I can give them an A.”

Review by
10/04/2017

“They did a nice job. I just thought that they got the job done—they did an effective job; they did it in less time than they had estimated, and as a result, it cost less than they had estimated. I thought that they didn't waste any time; they were very good about that. They were also very careful; they didn't break anything. All in all, I thought they were courteous. There was nothing about the experience I didn't like. I'd say an A, definitely.”

Review by
10/04/2017

“They came, they took up my stuff, and brought it to me the next day. It's only me in the house and the apartment, so we don't have anything in the house. It's just two bedrooms, but there's one empty. It's not much. I'd give them an A. I didn't have any concern with them. They did good, from the first guy who came—and the group that came, moved my stuff. I just thought they did everything—I would recommend them if I have to.”

Review by
10/04/2017

“That was the move from Florida to Texas. I like that when they came and gave me a quote, and they moved everything, it didn't double or triple—like some of the other horrible companies. So, they kept their word, and they showed up on time, and they took care of my stuff. I've only had two experiences and compared to the other one, I'd give them an A. I would recommend them.”

Review by
10/04/2017

“They helped me move; I think that that's probably the biggest thing. I would give it an A. It was fine; they just moved stuff. I packed everything. It's not like brain science or something like that. I would recommend them, but I think I'd let someone figure it out on their own, because there are so many moving companies out there.”

Review by
10/04/2017

“It was perfect. A few boxes were crushed, and just, a wood thing had a broken leg, but I mean, it's typical—no big deal. Great; I appreciated everything. They were real good. I would definitely recommend them. I'd give Florida Forward Van Lines an A. They're definitely on time. It was definitely good.”

Review by
10/04/2017

“I had to be flexible with their schedule, but Florida Forward Van Lines was also very flexible with my schedule. They'd change things and things like that. I appreciate that. And I thought their prices were reasonable. I'd give it an A for the situation; it's a type of move that you want.”

Review by
10/04/2017

“I had booked that for my neighbor who needed some help moving, but she's a hard cookie. So, I like Forward Van Lines, but I wasn't on the receiving end of the delivery, so I can't say much about it. For me personally, I'd give them an A. I'm going to recommend them, send them off to another client that needs moving; I'm a real estate agent.”

Review by
10/04/2017

“That was awesome. That was great. I liked the foreman; I was able to communicate with the foreman every day, and explain to him what I was expecting, and how I wanted things done, and he handled everything perfectly. I'll give him an A, all across.”

Review by
10/04/2017

“I would say less than positive experience, I'm afraid. I can't complain about the actual service—the pick up or the delivery. The only thing is, that they kept my stuff for a total of 18 days too much. I would grade Florida Forward Van Lines a C.”

Review by
10/04/2017

“They took so long to deliver everything. It was a mess, but at the end of the day we got everything over. The timing and the way they moved everything was not the best at all. I would probably give Florida Forward Van Lines a D.”

Review by
10/04/2017

“They were really good, really efficient. We couldn't really unpack, and they put it where we need it, and it was pouring raining. They did a good job. I would grade them an A+. They were excellent, all the way around.”

Review by
10/04/2017

“They were very professional and prompt. They were moving some furniture, dining room and boxes from Houston, Texas to Florida, I would grade them an A+. They were very good. When I move, I'm going to use them.”

Review by
10/04/2017

“We like them. Overall, I guess we were happy. There was some small damage to some items that we thought could've been handled a little bit better, but overall, I guess it was satisfying. Let's call it a B+.”

Review by
10/04/2017

“They're very efficient. In fact, Best Picks is where I got them out of. I was very happy with them. I'd give them an A+ on everything. I have recommended Florida Forward Van Lines, as a matter of fact.”

Review by
10/04/2017

“I use them all the time. They're responsible, they're quick, and they're on time. They're a good service. I use them exclusively. I'd give them an A+. I've already recommended them to many people.”

Review by
10/04/2017

“Everything was fine. They were very nice. They wrapped everything; couldn't ask for any more. I would give them an A+—they knew what they were doing. Everything was fine. I would recommend them.”

Review by
10/04/2017

“Florida Forward Van Lines helped me move in June. They were efficient, courteous, and they got the job done, and did it pretty much the way I wanted—I can't complain. I would grade them an A.”

Review by
10/04/2017

“They were very good. They did a good job. I would give them an A. Everything was nice and folded. Everything was great. I would recommend them, and I would use them again.”

Review by
10/04/2017

“It was fine. It was very nice. They did exactly what they said they'd do, and there were no extra charges. A very reasonable experience. I'd give them an A.”

Review by
10/04/2017

“They were timely, they were organized, and did a good job. Whatever they promised, they delivered. I'd give them an A. I had a hard time talking with them.”

Review by
10/04/2017

“They just moved all my stuff, and they did everything within a timely fashion. The service that I expected was provided. It was good. I'd give them an A.”

Review by
10/04/2017

“Everything went fine. I can't think of anything right now, but it was fine. They did a good job. I would grade the overall experience with an A”

Review by
10/04/2017

“They work quick, and they were very friendly, and they did exactly what I asked them to do. They did a great job. I would say probably an A-.”

Review by
10/04/2017

“Everything went well. They were efficient and very courteous, and they did a really good job. I would grade Florida Forward Van Lines an A.”

Review by
10/04/2017

“It was great. They were good people. It was a commercial kitchen that they moved for us. I would grade Florida Forward Van Lines an A+.”

Review by
10/04/2017

“Very good. Extremely hard working, very efficient. The owner's a very good guy, very honest and trustworthy. I'd give them an A+.”

Review by
10/04/2017

“It was fantastic. I'm still dealing with them; they're holding all my furniture. They moved my entire house. I'd give them an A.”

Review by
10/04/2017

“They didn't waste a lot of time; they got the job done in a timely manner. They moved a house for me. I would grade them a B+.”

Review by
10/04/2017

“They did a great job. Showed up on time, did the job, and left. Everything was clean; I was real happy. I'd give them an A+.”

Review by
10/04/2017

“I like that they're on time and courteous. They moved a two-bedroom apartment for me. Florida Forward Van Lines gets a B+.”

Review by
10/04/2017

“They were fine. They just did what I asked them to do, and everything went smooth. I'd give Florida Forward Van Lines a B.”

Review by
10/04/2017

“The guys were great, really nice, and on time. I’d give them an A+. They were great. Everything was great.”

Review by
10/04/2017

“Quick service. Quick and efficient. I'd give them a solid B, for sure. It's hard to give an A these days.”

Review by
10/04/2017

“I would say they were very attentive and very careful with my furniture. I would grade them a B.”

Review by
10/04/2017

“It was fantastic. They did excellent work, I have no complaints, and I would recommend them.”

Review by
10/04/2017

“Everything is fine. They did what I asked for. Everything was fine. I'd give them A+.”

Review by
10/04/2017

“They did excellent work. I had no complaints, and I would recommend them.”

Review by
10/04/2017

“Everything was good. I'd give them a B.”

Review by
10/04/2017

“It was a positive experience.”

Review by
10/04/2017

“I'd give them an A-.”

Review by
10/04/2017

“I'd give them an A.”

Review by
10/04/2017

“Excellent.”

Review by
04/10/2017

“They moved a house. I liked that they were actually working their ass off. They took care of everything. I didn't have any breaks or scratches. I'd give them an A.”

Review by
04/07/2017

“We moved from West Florida to South Florida, which is twenty miles. They were on time, they didn't damage anything, and they did it quickly. I'd give them an A.”

Review by
04/07/2017

“They did some damages to the house. They say that they reported it and someone would come here to repair the damages, but never person showed up or contact me or whatever. I'd give them a C.”

Review by
04/07/2017

“My stuff was damaged. They didn't offer anything to try and fix that. I'd give them a D. The truck that picked up my stuff didn't even have a license plate. The truck that picked up my stuff was not the truck that delivered my stuff.”

Review by
04/07/2017

“They were doing an out-of-state move for me. It was from a house to a townhouse. They were easy to work with, and they did what they said. I'd give them an A. I had a good experience. I'd recommend them.”

Review by
04/07/2017

“They helped me move my house. It was OK. It wasn't so great. It was a little bit of a hassle. They weren't truthful with the estimate. The unloading of the stuff was not good. I'd give the them a B- overall.”

Review by
04/07/2017

“They just moved a few items; boxes and stuff. They were very courteous. I did it for my cousin, but she said they were very nice. They were very good. Everything was a positive. I'd give the experience an A.”

Review by
04/07/2017

“They were on time. I'd give the overall experience a B. The driver was kind of pushy when he got here. He was pushing for a big tip. It kind of turned me off. If I'm going to tip somebody it's going to be my idea.”

Review by
04/07/2017

“It was a local move for a home. They were quick, efficient, and low cost. So that was pretty good. I'd give them an A overall. I think I actually recommended them. It was a good enough experience that I recommended them.”

Review by
04/07/2017

“They were moving some of our household goods to another house. I thought the workers were professional, friendly, and easy to communicate with. Everything arrived in one piece and with no scratches. I'd give the overall experience an A+.”

Review by
04/07/2017

“It was beyond a positive experience. I recommended somebody else to them who had a positive experience as well. They were fantastic. They were on time, and they moved fast. They cared about my furniture, and they were friendly. I'd give them an A+.”

Review by
04/07/2017

“They moved an entire apartment. They were good. I'd give them an A overall. There were some things that got broken.”

Review by
04/07/2017

“They just moved me from one apartment to another. They were nice. They were on time. I would give them an A.”

Review by
04/07/2017

“It was fine. They moved my whole home. They were cheap and they were fast. I'd give them a B+. Across the board, they were fine. They broke some stuff. I did recommend them.”

Review by
04/07/2017

“They were moving from one house to another. They were fast, organized, and very nice. They did a really good job. They were an A+.”

Review by
04/07/2017

“They helped us moved our stuff out of a U-Haul and into an apartment. They came on time, and we didn't have any issues. I'd give them an A.”

Review by
04/07/2017

“It was a house move. They were quick, efficient, polite, and professional. I'd give the overall experience an A+. I have recommended them.”

Review by
04/07/2017

“They did a good job for me. They moved stuff that had been sent from the north, and they moved it to me. It was excellent, and I'd recommend them.”

Review by
04/07/2017

“It was a full-house move from one state to another. They did everything they said they were going to do and more. I'd definitely give them an A+.”

Review by
04/07/2017

“It was a local move. I felt like the movers did a really good job trying to make the most out of the truck. They packed it as full as they could, were careful with our things, and were really trying to be as efficient with their time as possible. I'd give the experience a B because the estimate was way off what it actually cost to move.”

Review by
04/07/2017

“This is the second time that we've moved with them in a two-year period, and we are very happy with them. They are fast, and they did everything that they promised. It's very difficult to find a company that works the way that they promised they would. I'd give them an A+.”

Review by
04/07/2017

“They're very nice people. Everything worked out. They moved some furniture and some belongings. Nothing broke; everything's fine. I would give them an A+ overall. The company is perfect. I wouldn't recommend anyone but that company. They're very nice people, trust me.”

Review by
04/07/2017

“They charged me $1,5 while they were there for something random. It was OK. They moved from Ft. Lauderdale to New Jersey. Everything was fine. They did well. I'd give them a B+. The truck broke down several times, and it took three times as long as it should've.”

Review by
04/07/2017

“They were very good. It was a good move. It was a house to a third-floor apartment, and it was an hour away. They really took care of the furniture. They took their time wrapping up the pieces that were going to be in storage. They just worked very well, and they were very nice. I'd give the overall experience an A+.”

Review by
04/07/2017

“They were moving me from a house to a condo. We had a little bit of furniture and a lot of boxes, so they did a good job. They were very helpful bringing some of the trash to a distant dumpster on the other side of the parking lot. That was a help to me. They went above and beyond with that. I'd give them an A+.”

Review by
04/07/2017

“They were moving my condo to a different condo. I don't think there was one item that wasn't scratched or bent in one way or another, so I feel like they didn't properly warp things and didn't really care. It wasn't worth my energy to bring it up to management. I'd give them a C+. Customer service was good.”

Review by
04/07/2017

“It was a whole-apartment move, but there were two things that were broken. That was probably it. Pretty much everything was positive. I called them, and they said they were going to get back to me, but they never did. I'd give the overall experience a B+. The guys who came out were perfect. They were great. I would recommend them.”

Review by
04/07/2017

“I had two separate moves. One to take some stuff to a new home, and another one to take stuff to storage. I did those on two separate dates. I would say the initial contact with the rep was very friendly, thorough, professional, and detailed. Of course the crew, they were very professional and efficient and took very good care of my stuff. I would definitely give them an A+. I already have recommended them.”

Review by
04/07/2017

“They moved an apartment-sized amount of furniture, beds, and furniture. It was from a house to an apartment; downsizing. It was convenient. It was easy to call, and the information was pretty much clear and straightforward. At the end, my stuff was here and in good shape. That's all you can ask for in a moving company. I'd give them an A. I've never moved before, so my first experience was a good one.”

Review by
04/07/2017

“It was excellent. It was the local move. It was a move in several stages where stuff was brought from one place then another then another. It was just impeccably well done. I thought the truck was neat. The guys were really nice guys and did their work beautifully and I think they went beyond what I thought they would do. I'd give the overall experience an A+. I'd definitely recommend them.”

Review by
04/07/2017

“They underestimated what they needed in the truck. The truck wasn't big enough, and I had a policy where I live, that I had no control over, that they couldn't be there past five, and they were there until nine-thirty that night trying to figure out what they were going to do and how they were going to do it. They had to send for another truck. Things were damaged. It was a mess. it was a total mess, so I was not at all happy with them. I would say a D. Expertise was absent.”

Review by
04/07/2017

“They were terrific. They were great. I moved my furniture from Miami beach to Panama City in Florida. They were very professional in their relationship to me and also to each other. They obviously worked very well as a time and very efficiently and very quickly. My furniture was delivered in perfect condition. There is no problems at all and I certainly would recommend them to anyone that I would find wants to move in the future. I'd give the overall experience an A+.”

Review by
04/07/2017

“I was given a very high quote, but they were very highly recommended. It was a lot of work for me to move. One would ask me as they pulled something off the truck, 'Where do you want this?' even though every single item was marked where it should go, so things that were marked living room would be in the kitchen and everything was in the wrong place, and so he asked me 'Where do you want this?' and I would tell him and five minutes later he would ask me about the same item. I paid $4500 plus moving expenses and packing material. Tip, moving, and packing materials, and they packed for me, so they helped me for a half day. They left so much stuff at my old residence because one of the guys asked the foreman to approach me mid-move to ask for his tip in advance because he didn't have bus fare home. Now this was a two-day move. They were going to drop off my stuff the next day, so I'm not accustomed to having someone ask me for a tip let alone on the first day of the move and tell me he didn't have bus fare, so I said I'm only going to tip once. Well they apparently didn't' like that, so two of the guys left, and they left two guys there who wanted to leave before traffic. I subsequently made three trips and loaded my car and still have more to go. They left everything there, and even though the boss stopped by and told them to sweep up, all of their empty papers and beverages were thrown all over the place. They just left so much work for me.”

Review by
04/07/2017

“I've used them twice. The second time was positive; not the first time. The first set of guys who unloaded my stuff—they didn't do the inventory correctly, so after they loaded everything up, which I found out they shouldn't have done that because I had stuff that was broken really badly—they took a very, very long time. They seemed unorganized. The foreman that was leading them—I don't know if he was rushing. It was a Friday, maybe he wanted to get home, but whatever. It was very, very, very bad, but I called them back to go ahead and rearrange the same unit, my same storage unit. The second guy was very, very helpful. I liked him. I'd give them a C.”

Review by
04/07/2017

“They are so good. They are awesome. They were great. We interviewed a few people, and we picked them because the guy was so sweet and so nice. We had the same girl all the way through that kept us in touch with everything that was going on. It was just amazing. It was a really good experience. My mom moved to Florida 35 years ago, and she needed time. We had to move her back up to Norwalk, and it was a pretty dramatic move. They were so sweet, and they made it so easy. She was just moving everything out of her house after 35 years to come up here to Norwalk. It was really emotional, but they made it so great. It was really good. It was one less thing to worry about. I'd give them an A+. I'd definitely recommend them.”

Review by
04/07/2017

“They moved me a couple of months ago, and I'm waiting for them to deliver my stuff to me. They haven’t finished what they were supposed to do for me. I told them that my first delivery date was April 6th, and I still haven't heard from them. I have a window for when it's delivered because I didn't have enough to fill up a whole semi. I was moving from Florida to North Carolina. Until I got my house settled in North Carolina, they were storing my stuff. I asked them to deliver it on April 6. I couldn't get on that date, and there's a 1- to 2-day day window or something ridiculous like that before they can deliver it. I assume that they packed up my stuff fine. I haven't seen it. When they were packing it up, it looked fine. I don't know what it's going to be like when it gets here.”

Review by
04/07/2017

“They were moving some stuff we had in a storage unit over to our apartment in Sweden. There were some things that were broken, and there were some things missing. As far as any details, I don't know. My wife was handling that. I do know that there were three or four boxes that didn't arrive, and there was quite a bit of breakage. On the front end, things were really good. The results were not as good because everything was broken or missing. Overall, I think it was good. As far as I know, everything went pretty well. I don't know what part of that was them and what part of that was their guys in Sweden. Overall, including business and all of that, I thought that they really did a deal. I'd give them an A. As far as the quality of the work, obviously they didn't pack things as well as they should have. They did good at customer service and with punctuality.”

Review by
04/07/2017

“We had a lot of damage, and they took pictures and said they'd get back to us—we got nothing. No response; it was not good. It was a whole house move. I'd give them a D. They were nice enough guys. They showed up on time. They worked hard. There was just a lot of damage to our stuff, and we bought extra protectant. They said, 'Oh. We'll take care of it.' Heard nothing back. It's a D kind of experience from that standpoint, considering the amount of damage. They were nice enough. They were here on time. They worked through and made the schedule. That's positive for them. They did a good job of keeping their worksite and everything neat, so they didn't track anything in more than you would expect, so they're fine there. It goes back to the issue of damaged items. We've moved before. We moved cross country five years earlier and did not have that experience with damage, so I have to downgrade them there. I really couldn't recommend them.”

Review by
04/07/2017

“They were fantastic. They did an absolutely great job. I would recommend them, and I would use them again. It was a household moving job. They moved my son and I from a two bedroom in Fort Lauderdale to a three bedroom over here in Englewood, Florida. The gentleman that came out was very professional and nicely dressed; he had a logo and his name on the shirt. He gave me information and his business card. I think they did everything on a tablet. The other guys that came out looked like they just got off the job; sweaty. You could see the perspiration stains under their arms. Some of them took notes on a yellow tab, that type of thing. To me, it was very unprofessional. I think in the moving business, the owner—he's not going to be out there jobbing it most likely, but he's the one that needs to come out and give you the quote. Not the guy that just came off the bus after working all day and is ready to go home. That's how I looked at it. They weren't necessarily the lowest quote, but the lowest quote doesn't necessarily win. When you start averaging everything out and looking at it apples to apples, they're all relative. They're all going to be close; who impresses you the most, and who's the most professional. They won, and they did a great job. I'll probably use them again in a couple of years, because I'm probably going move back to New Mexico. I'd give the overall experience an A+. Everything was packed efficiently. We have some odd stuff; I have a lot of Southwestern decor stuff, big pots, and a lot of ceramic stuff. Coming from New Mexico, everything's clay. I have a lot of stuff that's difficult. You have to wrap it a couple of different ways. You've got to wrap it in the bubble stuff, and then you have to wrap it in the stuff that's padded; a lot of glassware. So it was a difficult pack job, and they did really well with that. I'd recommend them for sure.”

Review by
04/07/2017

“I didn't have any complaints.”

Review by
04/07/2017

“For moving they'd do excellent work, and I'd recommend them for sure.”

Review by
04/07/2017

“It was excellent. I'd absolutely recommend them for moving.”

Review by
04/07/2017

“I had an excellent, positive experience with them.”

Review by
04/07/2017

“It was excellent work, and I'd recommend them.”

Review by
04/07/2017

“They did excellent work on the moving job, and I would definitely recommend them.”

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