New Horizon Movers
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

New Horizon Movers has received 4.7 out of 5 stars based on 292 customer surveys.
5
235
4
35
3
13
2
9
1
0
3rd year as a Best Pick Call
"Our social responsibility is inspired by our sense of service to our community and the clients that we serve. We are committed to respecting people's rights, and thus our actions are based on the principles of truth and transparency; equity and effectiveness in our moving services; and the fulfillment of all our obligations to clients."

Andreas Makris | Owner
Company Information
Services Offered
New Horizon Movers provides residential and commercial customers with local and long-distance moving services, including crating, quilt pad wrapping, junk removal, assembly and disassembly, and storage services. The company also moves antiques, artwork, chandeliers, pool tables, and pianos.
Minimum Job
All jobs require a four-hour minimum.
Company History
The local company was founded in 2004.
Distinctions
New Horizon Movers is a member of the Pennsylvania Moving & Storage Associates.
Employee Information
Employees wear uniforms and undergo background checks and random drug testing.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Address
113 E Chestnut Street
Souderton, PA 18964
Licenses
#8916906, USDOT #2534429, MC #881107

Compiled Score:

New Horizon Movers has received 4.7 out of 5 stars based on 292 customer surveys.
5
235
4
35
3
13
2
9
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/25/2017

“This is a difficult review for me. My move was a big project. Everything in our house moved 800 miles. New Horizons did everything excellently except estimate how much stuff I had. On moving day, the truck was full and only 3/4 of our belongings fit. This forced us to spend thousands more than what was estimated because they had to rent an additional truck and driver. That is the bad news and why I can’t give them a glowing review. The good news is that if this had been a local move I have no doubt they would have made as many trips as necessary to get the job done right. They were hard workers, punctual, took good care of everything they packed and loaded and reassembled at our new home. So, A+ on everything except the estimate; which gets a D. For local moves, I highly recommend them. Long distance I don't.”

Review by
10/25/2017

“New Horizon is outstanding. Their staff are professional, courteous, knowledgeable, and provide high-quality service—A+.”

Review by
10/25/2017

“One worker had bad attitude, kind of ruined the whole experience.”

Review by
10/25/2017

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10/25/2017

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10/25/2017

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10/25/2017

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Review by
10/23/2017

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Review by
10/21/2017

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Review by
10/21/2017

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Review by
10/20/2017

“They were great. My only complaint is that as the day progressed there were grimy handprints on a couple of things, but everything else was fabulous. They were polite, professional, good-natured, and amazingly fast. My job came in below the estimate, which was a huge plus as well.”

Review by
10/19/2017

“On a cold winter morning the crew arrived on time. They started to load as the snow started to fall. No snow or water damage to furniture. the drove 70 miles to the receiving point. (several inches of snow and ice) They unloaded in a quick and efficient manner, placing furniture and boxes where directed. No damage. What more can I ask for?”

Review by
10/18/2017

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Review by
10/18/2017

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Review by
10/17/2017

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Review by
10/17/2017

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10/17/2017

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Review by
10/17/2017

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Review by
10/17/2017

“Nothing good to say about this company.”

Review by
10/17/2017

“Very efficient, hard workers, completed work on time.”

Review by
10/17/2017

“The movers were polite, efficient and pleasant. They took a lot of care with the furniture. They clearly were experienced.”

Review by
10/17/2017

“The guys were fabulous. They used more care than I expected. Even explained how the bed worked.”

Review by
10/17/2017

“The New Horizons Movers were courteous, attentive, and professional. They also finished ahead of schedule. I'm happy to recommend them.”

Review by
10/17/2017

“These dudes were fast and strong, and know how to pack a truck. 3 hours faster than the estimate. I would hire them again in a minute.”

Review by
10/17/2017

“The guys' truck broke down the morning of the move which set us back several hours. But they got the job done in a very professional manner. I would highly recommend them despite the issue with the truck. I thought the team of guys was great.”

Review by
10/17/2017

“New Horizon assisted me with a four-site move. It was a long day. The guys were absolutely wonderful—patient and understanding of the emotions involved with the move. I would not hesitate to reach out and use them again—A+.”

Review by
10/17/2017

“I was told there were three movers; however, only two were actively working. The driver was on the phone, but did little moving work. It's a rainy day, the movers didn't cover our floor well leaving mud and rain everywhere. The moving is super slow which cause two extra hours on the top of estimated hours. The driver didn't seem to be nice because when the other two movers try to fix minor problems they caused, he stopped them. The sectional was not clinched well. Now they are falling apart.”

Review by
10/17/2017

“Several items were damaged in the move, as well as my property. I felt hustled into accepting their offer of a discount, and dismissed by my concerns along the way. They did not properly wrap or protect the items to a level that I had believed to be industry standard, although they insist that their standard was appropriate. They were clearly the B team. All of the men were very clean and polite, just inexperienced.”

Review by
10/17/2017

“I have moved many times in my life but this company and team were the worst I have ever experienced. I am horrified to even relive to write this review. The damaged some furniture and newly painted walls. They could not disassemble bed in master bedroom and we need to call someone else who easily accomplished. They were surly and unfriendly and made me feel uncomfortable the entire time.”

Review by
10/17/2017

“We only needed some furniture moved, but every person we encountered on the phone and on the day of the move was very professional and courteous and went out of their way to help with our move. They were willing to drive a long way to another town to pick up our furniture and drive it to our new town, with a stop to drop off along the way. It was an overall great experience!”

Review by
10/17/2017

No review comments provided

Review by
09/26/2016

“I researched movers in my area to ensure that I got quality movers who would be careful with my furniture etc. I chose New Horizon because of the reviews. Unfortunately, I did not have as good of an experience. The movers were punctual and quick and very helpful; however, just about every piece of wood furniture they moved was damaged. Our dressers and beds have scratches on them. The leg to our TV stand was broken, which was not discovered until after they left. They did agree to give a $5 credit toward the scratches on the dresser but obviously this did not fix the damage done. I was very disappointed and would not recommend them.”

Review by
09/26/2016

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Review by
09/26/2016

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Review by
09/25/2016

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Review by
09/25/2016

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Review by
09/25/2016

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Review by
09/25/2016

“I felt the movers were good at getting my stuff transferred to my new residence. They went to wawa 3 times, and were more than they quoted.”

Review by
09/25/2016

“New Horizon Movers did everything right from start to finish. I will definitely be using them on my next local move.”

Review by
09/25/2016

“All around excellent experience.”

Review by
09/25/2016

“My crew was phenomenal! Fast friendly and efficient. Thank you!”

Review by
09/25/2016

“Amazing  experience would never move without their help.”

Review by
09/25/2016

“Excellent service is what they provided. I was pleased.”

Review by
09/25/2016

“Movers were punctual, and did a good job. My biggest disappointment was with the price, which turned out to be almost double the quote. They also made me pay them for an almost 2 hour lunch, which was not discussed in advance. When I asked them to bill me, he was very forceful about getting an additional $8 from me though original quote was $1. They also wasted a lot of time loading.”

Review by
09/22/2016

“Very happy with experience.”

Review by
09/22/2016

“They scheduled me with less the one day’s notice. And very professional and price was good as well.”

Review by
09/22/2016

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Review by
09/22/2016

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Review by
09/22/2016

“Great.”

Review by
09/22/2016

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Review by
09/22/2016

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Review by
09/21/2016

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Review by
09/21/2016

“They were very careful moving our ‘hard’ to move large conference table! They were great to work with and worked until the move was completed. We would recommend them and have.”

Review by
09/20/2016

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Review by
09/19/2016

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Review by
09/19/2016

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Review by
09/19/2016

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09/19/2016

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09/19/2016

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09/19/2016

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09/19/2016

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09/19/2016

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09/19/2016

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09/19/2016

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Review by
09/19/2016

“I had a positive experience. The crew was polite, efficient and professional. I would recommend New Horizon.”

Review by
09/19/2016

“Their price was good and they were very efficient in moving us out and then into our new home. However several times we were aware of furniture being dropped and we discovered several cracked/broken items after they left. Also I discovered a full container of prescription painkillers missing after the crew had done their initial walk-through. I questioned them about it but they denied any knowledge of them yet they never showed up.”

Review by
09/19/2016

“The team of movers that New Horizons provided for our move were very courteous, friendly, and well organized. Their team's chief (head honcho) was appropriately experienced and efficient in packing and hauling our furniture, paintings, and other house effects. My wife and I were very pleased with their quality of work; and the measures they took to protect and unload our household items during a rainy evening as the weather changed that day. Incidentally, this is our second move by New Horizon. I would recommend this excellent group of movers to all my friends; and I already have done so.”

Review by
09/18/2016

“Movers were easy to schedule, and initially seemed very professional. But, as the day proceeded, they seemed to significantly slow down going well over the estimate we were given. Also, broke our dining room table by not disassembling the legs (which we were able to fix), and beat up the rest of our furniture (not to the point of filing a claim, but noticeable). We would not recommend this company based on our experience.”

Review by
09/18/2016

“On time. Knowledgeable. Friendly.”

Review by
09/18/2016

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Review by
09/18/2016

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09/18/2016

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Review by
09/17/2016

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Review by
09/17/2016

“Highly recommended. They did a great job!”

Review by
09/16/2016

“Super in every way.”

Review by
09/16/2016

“Very professional, prompt and careful with all aspects of our move.”

Review by
09/16/2016

“They were very courteous and explained everything. They took great care of everything they loaded into the truck as well as during the move-in to our new location.”

Review by
09/16/2016

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Review by
09/16/2016

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09/16/2016

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09/16/2016

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Review by
09/16/2016

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Review by
09/16/2016

“These guys were great! The estimator (Radu) spent about 45 minutes assessing what would be moved. Actually came in at less, by the way. They were a bit late showing up due to a communications issue, but they worked all day, and pretty late into the evening to complete the move. Overall, I was impressed with the team and how the move went. I would recommend them.”

Review by
09/16/2016

“Super nice, friendly, personable staff. So much so that I feel bad giving a negative review. However, we were very disappointed in how the work was completed in the end. Not only were they not able to fit all of our stuff in one truck, the job took much longer than quoted. We had to rent our own truck to finish the job on our own the next day. Also, we discovered several damaged items after the crew had packed up & left - namely screws that were stripped clean because the wrong tools were used to assemble furniture, other screws that were completely missing & prevented reassembly, and scuffs/scratches on other large pieces of furniture. I was also very displeased that we were asked to sign a document stating no damage was done as we were settling up - when we were exhausted from a long day & before we'd had a chance to assess for any damages.”

Review by
09/16/2016

“New Horizon was affordable, efficient, friendly and they know what they are doing. Moving is hard and stressful and they made it easier. I would recommend them highly!!!”

Review by
09/16/2016

“The customer service rep was great! She explained the procedure, etc. to me; and was very pleasant and reassuring. The movers were punctual, neat, and nice gentlemen.”

Review by
09/16/2016

“The movers were very professional and impressive (a single mover carried full sized mattresses up and down several flights by themselves!) They moved us faster than they estimated and I would certain recommend them!”

Review by
09/15/2016

“Overall, good experience. Timely and efficient. The only thing that knocked them down a little bit was that there were clothing boxes that were supposed to be set aside for our rental, which were loaded and taken to storage, instead.”

Review by
09/15/2016

“This moving crew was absolutely wonderful. They were courteous, wasted absolutely no time, worked through iffy weather with rain, made two stops including upstairs apartment and storage unit and the foreman managed to supervise the perfect move. I have quite a bit of experience moving within the US and internationally and I have to say that this company did everything right!”

Review by
09/14/2016

“Radu and his team were excellent. They were very courteous, neat, helpful, and efficient. I would definitely work with him and his team again and recommend to my friends.”

Review by
09/14/2016

“Worse people I have ever dealt with.”

Review by
09/13/2016

“Excellent!!”

Review by
09/13/2016

“Awesome.”

Review by
09/13/2016

“The movers were great.”

Review by
09/13/2016

“Guys were professional but friendly. Made it an enjoyable experience.”

Review by
09/13/2016

“Using New Horizons was overall a positive experience! Would definitely use them again.”

Review by
09/13/2016

“I  thought they did such a great job I sent them a personal thanks a million note.”

Review by
09/13/2016

“We moved on July 216, Horizon Movers did an excellent job, they were so professionals, they did everything with extreme care, we recommend them a 1%.”

Review by
09/13/2016

“Prompt and efficient movers finished the move in a shorter time than estimated, resulting in lower cost and hassle to me. Very professional.”

Review by
09/13/2016

“The movers were on-time, friendly, and completed our move quickly, for a very reasonable price. I have recommended them to several friends.”

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