Reputation Movers Inc.
7th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Reputation Movers Inc. has received 4.7 out of 5 stars based on 128 customer surveys.
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7th year as a Best Pick Call
"We are not interested in becoming a large company. In this business, small and hands-on ownership means quality. We will not leave until you are satisfied. Our moves are set up to be as worry-free and expeditious as possible. Our goal is to exceed your expectations. Our company motto is 'We take this personally.'"

Patrick J. Carr | Owner
Company Information
Services Offered
Reputation Movers Inc. is a full-service residential and commercial moving company with short- and long-term storage facilities. The company offers packing service and is equipped for local and long-distance moves with a nationwide reach.
Company History
Patrick J. Carr founded Reputation Movers in 1988 and is still involved with day-to-day operations. Patrick makes a majority of the company's sales calls, introduces his moving crews to customers himself, and remains accessible to all customers.
Employee Information
Employees of Reputation Movers wear company uniforms and use company vehicles for every moving job. All moving jobs are visited by members of the company's management.
Licenses
#1646, USDOT #1049578, MC #429235
Areas Served
Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Arlington

Compiled Score:

Reputation Movers Inc. has received 4.7 out of 5 stars based on 128 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
10/11/2017

“I probably won't use them again. It was a local move; it was less than five miles. She was great, but we asked them to pack for us—the woman that they had pack up our stuff, didn't get it all done in time. She kind of just left in the middle of it. I'm pretty sure the owner took care of it. It was out of character for them for that to happen. Then the next day they moved our stuff, which was fine, but they cracked stuff, and some things were scuffed up. Everybody was really nice, but we just won't pay more for guarantee-of-services next time. Overall, I would give them a C+. They handled it, and I didn't have to end up paying full price for some stuff, because it wasn't done all the way—they took responsibility for it. If somebody just needs something done, I'll guarantee the company. If someone is trying to have the full experience, I'm not going to recommend them.”

Review by
10/11/2017

“They were OK. I had thought that they did not put the stuff in my locker very well, but the chief came out and look and he looked and he thought that they had done OK because of the different sizes of things that I had and because of a lot of little boxes. He thought that they had done a pretty good job. I wouldn't have used them if my girlfriend hadn't used them already. I would give them an A-. The customer service was good. They got here when they should and they got to the storage unit before my husband and I got there. The truck was clean. Their expertise was OK. I thought that they had not put it in the locker good. I'm good at that sort of thing myself, especially putting things in a small area. I'm very good at that. They knew how to pack stuff and they had to pack a couple of things of mine. I would recommend them.”

Review by
10/11/2017

“This was a local move. I liked that the customer service was very personalized, and that was very helpful. This moving company had experience with the rules of the condo. The move with them was probably the smoothest and easiest that I had experienced in a long time. They said if they went passed the time that they had estimated, then it's on them—it's no problem, it's their fault. I felt I could have called him for any reason and they would have been very much responsive. I would grade the overall experience with an A+. Expertise—he had that bid down exact, in terms the time it would take, it terms of the cost. There wasn't a hitch.”

Review by
10/11/2017

“The owner is very involved with all of the logistics and the planning process and I think that insures that everything is handled well. In addition to that, he moved us twice within seventeen years and believe it or not, he still had some members of the same crew that moved us the first time seventeen years earlier. So I imagine he's a good employer. I'd give them an A+ overall. The whole thing went really smoothly. I thought his price was fair. They were a great group of people. I would recommended them and I have recommended them.”

Review by
10/11/2017

“They moved me into my first house. They did it while it was pouring rain outside and they did it as fast as they could and they did it with great care. So, I had a very positive experience with them. It was a local move. I'd say they’re an A+. They were very punctual and very clean. They moved me, but they also moved the law firm that I work for. So I would definitely say that they're pretty good at what they do. I would definitely be more than likely to recommend them to friends and family.”

Review by
10/11/2017

“They were very efficient. They charged me less than the quote, which never happens, and they were very professional. It was a local move. I'd give them an A+. I'd definitely use them again. They're fantastic. The owner manages everything and is very on top of the move. It was very impressive. I've moved a lot and they were definitely stand up. This is the first time I've used them because I hadn't really been happy with people I've used in the past and they were really excellent.”

Review by
10/11/2017

“They did a great service. I've actually used them three times. They stuck to their quotes. They got great guys. They've moved me so many times in the last fifteen years and, each time, we even had the same guys who they've had for a long time. It's a really good company and I'm very happy with them. All of the moves have been local. They've also moved my parents as well a couple of times. I would give them an A+. I would highly recommend them—I have recommended them.”

Review by
10/11/2017

“Reputation Movers packed up a storage unit for me and it was there for several months before I was ready to unpack it and move the things on to the house that we had purchased. The job was so sloppy that more than one of my antiques were broken because things were stacked not in a great way. I used him before and I didn't have any problems. It was probably just a long move and not enough people. I'd give them a B- overall.”

Review by
10/11/2017

“They were very good. They were great. The people who moved me were fine. They were great and it was the weekend of Hurricane Matthew that they moved me in. The hurricane was not as bad as we thought, but it was still terrible. They were so good. They really, really were. I would give them an A+ for everything. I'd recommend them.”

Review by
10/11/2017

“Reputation Movers did what they said they were going to do. They were on time. It was very good. I think they're really good. The owner of the company was great. He was right there. He was pretty impressive. I would give them an A+. I'd be very likely to recommend them.”

Review by
10/11/2017

“I had a very good experience with them. My initial meeting was very cordial. The guy told me exactly what it would cost and what they would do and he followed through. The service was good. This was a local move. I would give the experience an A. I'd recommend them.”

Review by
10/11/2017

“They were good. They were fine. They moved all of our stuff in a good manner. They didn't break anything. So, nothing negative about them. It was a local move. It was about thirty minutes down the road. For the overall experience, I would give them an A-.”

Review by
10/11/2017

“They were great. We had a couch that wouldn't fit through the door. We tried every way and they made it through the window somehow. They were good. It was a local move. I'd give them an A- because it was expensive.”

Review by
10/11/2017

“I like the workers that he had working for him. They were actually very polite and helpful and very tough. It was a local move. They were an A. They did great work.”

Review by
10/11/2017

“I think they're extremely responsive. They're very careful with the furniture and they're just really easy to work with. I'd give them an A+.”

Review by
10/11/2017

“It was a local move. I'd give Reputation Movers an A+. They were very good. I was very pleased with them. I already have recommended them.”

Review by
10/11/2017

“They were just very nice and very easy to work with, on time, and quick. It was great. It was a local move. I'd give them an A+ overall.”

Review by
10/11/2017

“We had a very, very positive experience. He was very good and we were very happy. He was reliable and on time. I'd grade them as an A.”

Review by
10/11/2017

“They're the best movers that anybody can think about having. I'd give them an A+. They're the best. I would highly recommend them.”

Review by
10/11/2017

“Nothing went wrong. It wasn't particularly great, but it wasn't particularly bad. It was a local move. I'd give them a B overall.”

Review by
10/11/2017

“They were awesome. They were very organized and quick and knew what they were doing. I'd give them an A+. They did great.”

Review by
10/11/2017

“We were satisfied. Generally, we were satisfied. I would give them the highest grade—A+. Everything was as we agreed on.”

Review by
10/11/2017

“Reputation Movers got the job done efficiently and there was a personal touch to it. I'd give them an A.”

Review by
10/11/2017

“It was a local move. I would give them an A overall. I'd be extremely likely to recommend them.”

Review by
10/11/2017

“They were timely and responsible and polite. I'd give the overall experience an A.”

Review by
10/11/2017

“It was a local move. I'd give them an A.”

Review by
10/11/2017

“I had a positive experience.”

Review by
10/11/2017

“The movers were OK.”

Review by
10/11/2017

“They were great.”

Review by
10/21/2016

“They moved some household stuff. They did a good job. A+.”

Review by
10/21/2016

“They moved some household items for me, and they were timely and professional about it.”

Review by
10/21/2016

“I had an OK experience with them. They were timely, and they were decent, but they broke a table. I’d have to give them a B for that.”

Review by
10/21/2016

“Reputation was very good. We sold our house and moved, and they were terrific. They were prompt and efficient. I highly recommend them .”

Review by
10/21/2016

“They moved me twice, and they were very, very good. I was really impressed. I had large items, and they were flawless. They were really experts .”

Review by
10/21/2016

“They moved everything in my home. They have amazing customer service. I like the owner, and all of his workers have always been very nice and honest. Reputation Movers was A +.”

Review by
10/21/2016

“They were moving the contents of my home to another home. The workers worked very hard, nothing got broken, and they were very careful. They showed up on time, too. It was everything you would hope for—A+.”

Review by
10/21/2016

“They came out and gave us a quote, and I was very impressed with their professionalism. They were on time, they did what they said they were going to do, they didn't break anything, and they took care of everything. I'd say they’re an A+. ”

Review by
10/21/2016

“They moved some furniture. I'll give them a thumbs up, they do good work. If they break something, they'll fix it. I’ll give them a B+. They broke a leg off a sofa, but then they fixed it for me and took care of it right there.”

Review by
10/21/2016

“Reputation Movers moved our whole house, which was about 3, square feet of furniture. They were very careful. I've used them for years, and my upholstered furniture, they bubble wrap it to make sure it doesn't get soiled. And they're polite. I'd give them an A+.”

Review by
10/21/2016

“It was great. Reputation Movers moved us from house to house. It was absolutely positive; they were really, really good. All across the board, they were fantastic. I would highly recommend them—A+. I’ve already recommended them to two other people who have used them .”

Review by
10/21/2016

“Reputation Movers moved my entire household from D.C. to South Carolina. They were very nice, very pleasant, and everything turned out fine. They deserve a B+. They were very good, and they have good quality of work. They were on time. I directed some of my stuff to the wrong place, but I don't know if that was necessarily their fault.”

Review by
10/21/2016

“Reputation Movers came to give an estimate, and it was correct. The guy didn’t charge anything over the estimate or anything like that. The only issue I had is that they left a few things behind. I wasn't there, and I probably wouldn't have let them leave it, but we had to go get it because the truck was full. I feel like they should've gotten another truck and made sure they got everything. I'd say they’re a B because of that.”

Review by
10/21/2016

“They moved my furniture out of my mother-in-law's house to two different locations; to our house, and then to my brother-in-law's house. Patrick was great. He organized everything for us. And I thought the crew was very helpful on the day of. They were very careful with our belongings, which is good because we had a lot of artwork. They were on time, and they did the job for what they said the cost would be. I really enjoyed working with them. I would definitely give them an A+. I have recommended them to several people.  ”

Review by
10/21/2016

“Middle of the road. My household, my whole household. Normally insurance covers by them and they made me pay $3 for basic insurance, and that wasn't disclosed up front. And some of the things that happened - like my armoire got damaged. And the insurance that they had, had a $4 deductible you had to pay to repair it, and the rates were very high, and I agreed to their rates and then they dropped the ball on me just before I was ready to move, and I couldn't line anybody up with regards to no insurance. It blew the price up by another $3-$5, so I'd say $6-$7, because I had to pay out of pocket for repairs. Would not use them again. They were good on customer service. When I say customer service - he did offer to give me packing boxes, which helped me to make my decision to go with him. But he failed to tell me about the insurance. I would've rather gone with someone else's insurance and paid for my own packing boxes.”

Review by
10/21/2016

“I did not have a positive experience. The owner is lovely and very, very nice to deal with. But we would not recommend them again just because they did not take the level of care that we would've wanted with our furniture. We have lots of marks and scratches on our furniture, they actually damaged, pretty seriously a beautiful, formal desk. The workers didn't even necessarily follow the written instructions of the owner. This was a brand new house we were moving into, new construction, custom built house. So the owner was like, 'you need to cover their beautiful wooden banisters with blankets.' They kind of threw a little blanket over it. It was not the level of care that we thought we'd be getting. And it ended up costing way, way more than they estimated and way more than any other quote we had received. And you know that would've been OK, if we hadn't had problems or issues. I guess I would give them a C-.”

Review by
09/28/2015

“Reputation Movers moved us out a year ago. They were awesome. I would give them the highest rating possible. They were spectacular. Their rate was extremely reasonable. Their guys were on time. They worked really hard. The manager or owner supervised the whole thing and was there. They packed up all our breakable stuff and moved things. They took care of the stuff. They were fantastic. I'd recommend them to anybody. I'd give them an A. The guy that came to do the estimate was the owner, which I liked because he clearly had a vested stake in the company and showed that. They were really responsive. I called him and he was out within a couple days for the estimate. Their turnaround time was really quick. The day they showed up they were just really on the ball. They showed up when they said they would. They got things done quickly. Then they even helped me out with additional stuff. I had some things stored at other locations and they went out there and picked up as well. That wasn't part of our contract. I found them in a consumer reports thing. It was a local county one on companies that were highly recommended. I think I got estimates from four or five different companies and Reputation Movers were the best on price. They just had a good feel about them.”

Review by
09/28/2015

“I've used Reputation Movers more than once, and it's been fabulous both times. The first time, I was getting married, so they were going to three locations to get our stuff and then bring it to one location. It was January, so it was icy; it was not good weather. They were very careful with all of our stuff—they were careful when moving stuff in and careful to make sure they weren't tracking stuff all over the place. We were moving to an older part of the state where the houses are not built for big pieces of furniture. They were very careful about how they moved things, and they got things into places I didn't think they'd be able to. So, we called them when we were moving from that house to another house. They did such a good job of getting things into places; I needed them to get those things out and to get into other difficult locations to get furniture in. They just did a great job. They also were great in terms of coming out, doing an assessment of everything, and giving me an idea of cost. It was right on the money. I've had other experiences with moving, and I wish I had known about them during several other moves I’ve done. A friend of ours had used them. I know he had used them but I think we also knew the owner. I'd give them an A+.”

Review by
09/28/2015

“Reputation Movers moved me last year. I think what I liked about them is that they were very personable. They made sure I had everything I needed to move—I decided I was going to do the packing except for certain things, so I had to move quickly, and they immediately got me boxes. They were on time. Nothing broke—that's not so easy when you're moving. They were just very responsive immediately when I called them. I've moved a lot of times, and I've used different companies where I’ve felt a little bit like they're not interested in my belongings, but Reputation Movers really did a great job on a big move. They do most things locally, and they’ve done some out-of-town moves. What I care about when I'm working with any kind of vendor is that I call them and they call me back, they give me information, they're timely, and you get good service. They were great. I have no complaints about them. They had a lot of people move me out of my house. The first person I met was the owner, so he gave me the assessment and everything. I have nothing but great things to say about them. They made this move pretty easy for me. I would give them an A.”

Review by
09/28/2015

“Reputation Movers helped us move. I liked that they did it all right. It was wonderful. Nothing was lost or broken. My wife says they killed all of our plants because they moved us in the winter time and when they grabbed our stuff they all froze to death. But we had a previous pleasurable move with them and it may not have been their fault. Fact of the matter is it was freezing when we moved. Everything was wonderful except that the plants died but I'm not going to complain about it. I would give them a B because the plants died.”

Review by
09/28/2015

“Reputation Movers was fantastic. They were really, really great. They were just friendly, they were quick, and they were careful with our stuff. It was just everything you'd want in a mover. They were resourceful with furniture that was hard to move around. We had to move into an apartment building with a crummy elevator, and there were all sorts of complications here at the apartment. They totally rolled with it, and they were terrific. I could not be happier with them. Other friends of ours in the neighborhood had just used them and recommended them, so we chose them. I'd definitely give them an A.”

Review by
09/28/2015

“The gentleman who helped us and came to assess the weight of all the items that were being moved was lovely. He was very attentive, and he was there throughout the whole move time. The guys who were there were great—they were very polite, and they were gentle with our items. Service-wise, Reputation Movers was fantastic. They were referred to us by our realtor; they had a good relationship. We've moved several times, and when we met the guy from Reputation, he was great. He came highly recommended, so we didn't go with anybody else. I'd give them an A.”

Review by
09/28/2015

“Reputation Movers did some work for me. They did a really good job. They showed up on time. They were very careful moving my items. They quoted me a price, and it ended up costing less. They were very good natured, very cheerful, and easy to get along with. The owner was personally involved and showed up. I called for quotes from two or three companies, and I would talk to the owner on the phone. He came out and gave me a quote. I initially felt like he was the right one to do the job. They were absolutely an A.”

Review by
09/28/2015

“Reputation Movers did what they said. They were on time. They had a reasonable price. They were very professional in what they did. When they came out for the quote everything was done to the best degree possible. They did what they said they were going to do and they were pretty helpful in helping us out before we packed it up, giving us suggestions and stuff like that. They had been recommended to us by a couple friends. I'd give them an A.”

Review by
09/28/2015

“Reputation Movers was very nice. They organized it; the boss just came in and got the ball moving at the same time so that it didn't take as long as it would have. Nothing got broken, and we had a good time in the process. They called, checked in, and got me someone to help me pack stuff up. I really would call them again if I needed a mover. My friend had to have them move her the year before, and she was very satisfied also. They get an A.”

Review by
09/28/2015

“Reputation Movers was very organized and very efficient. They were very nice people. There was one item that was broken, and it was refreshing that they took total responsibility and didn't try to hide it. They got it fixed and taken care of, and it was OK. A friend of mine had used them previously and recommended them. They're definitely an A.”

Review by
09/28/2015

“Reputation Movers did work for me about a year ago. They were great. They were on time. They did everything without breaking anything. Everything was the right price. They were very responsive to any questions and just made us feel good about the move. We chose them because of their reputation: people had recommended them. I'd give them an A.”

Review by
09/28/2015

“Reputation Movers did work for me. They were prompt, they worked quickly, and they responded when I had feedback. They had a sufficient number of crew members that moved us quickly. The owner came to our house to do the bid, and he came to our house on the day of the move. He was very hands-on. I heard about them through Best Pick Reports. I'll give them an A.”

Review by
09/28/2015

“Reputation Movers did some work for me before. They gave me a good price. They were convenient on scheduling. Their packers did a good job too. I could always reach them. They were very accessible. I chose them because they were local. They were a locally-owned company and they were referred to me by a friend of mine. I'd give them an A for their work.”

Review by
09/28/2015

“They did work for me twice. They were reliable, and they were on time. Of course, they were careful with my furniture, and they were personable and professional. I chose to work with them initially because of referrals from friends, first and foremost. I'll rate them as an A.”

Review by
09/28/2015

“Reputation Movers did some work for us. They were on time, their estimate was spot-on, and they were courteous. It took a lot of pressure off of us to use them. We heard of them through our real estate agent, initially. I'd give them an A.”

Review by
09/28/2015

“Reputation Movers were efficient and responsible. They were on time, and they were personable. I chose them because of their reputation- it was a referral. I'll give them an A.”

Review by
09/28/2015

“Reputation Movers showed up on time. They were quick. They came and did an assessment at my house to see how much they thought it would cost. I'll give them an A.”

Review by
09/28/2015

“I think they were good. We'll give them an A grade.”

Review by
09/28/2015

“Reputation Movers did some work for me, and I'd give them an A. They were great.”

Review by
09/02/2014

“Reputation Movers has done some work for me in the past. I would be happy to give them a good rating—A+.”

Review by
09/02/2014

“Reputation Movers was great. I chose them from a word-of-mouth referral. I'd rate them as an A+.”

Review by
09/02/2014

“Reputation Movers dinged up newly painted walls. I didn't notice it until a week later. I guess I'd give them a D.”

Review by
09/02/2014

“Reputation Movers was timely, and they worked hard and were careful about what they did. We chose them because a friend recommended them. I would give them an A.”

Review by
09/02/2014

“Reputation Movers has moved me five times. The owner is a very honest, wonderful person—I love him. I recommend them to everybody. I’d give them four A+’s.”

Review by
09/02/2014

“They were fairly quick and did everything that we asked them to do. I thought the owner was very friendly. I would give them an A, and I'd recommend them.”

Review by
09/02/2014

“It was fabulous—Reputation Movers is the best in the world. I liked everything about the service. I'd totally give them an A+ across the board.”

Review by
09/02/2014

“They came to my house and gave me a really good quote. The people who helped us for the day were very good, and I liked that there were no surprises. I would give them an A+.”

Review by
09/02/2014

“Reputation Movers is actually really great. I've used them a couple different times. When I lived in that area, I always called them. I'd definitely give them an A+ grade.”

Review by
09/02/2014

“I liked Reputation Movers’ personal service. The owner was very helpful to me, and he was very useful in terms of giving me estimates of how to get all my things from state to state, including my car. It was one-stop shopping.”

Review by
09/02/2014

“I liked that I was able to call the owner of Reputation Movers directly, and he was responsive to my questions and needs. I chose them because they were recommended to us. I'd give them an A+.”

Review by
09/02/2014

“They were very efficient, professional, and reliable. The workers were great—they were friendly, and they worked hard and were very focused. I’d definitely use Reputation Movers again.”

Review by
09/02/2014

“Reputation Movers was great. They’re very kind and courteous people. They were efficient, and they did a fabulous job. If anything, they were quicker than they estimated. They’re A+.”

Review by
09/02/2014

“Reputation Movers was fine; they were good. They were on time, they got it done, and I appreciated it. I've actually recommended them to many other friends. I also chose them through a friend who has recommended them to many people—it's a good company. I'd give them an A.”

Review by
09/02/2014

“I was very pleased with the service. I liked that they were organized and to the point. They did what they said they would do, and in the end, they even charged me slightly less than they’d projected. I would recommend the company, and I'd give them an A.”

Review by
09/02/2014

“I sold my house that I'd lived in for 30 years, so I had a whole lot of stuff that I was getting rid of. A gentleman came over and assessed my house, and he was very good. Then, the movers came when they were supposed to, and the move was fine. I would say they're an A company.”

Review by
09/02/2014

“They were fine, and the guys were nice, but they damaged things. They said they'd take care of it, but they never did. There were just many things they never followed up on at the end. I chose the company because he's local, but I would not recommend them. I'd rate them as a C.”

Review by
09/02/2014

“They took a lunch without telling me, and it took them a lot longer to get to our house than it should have. They broke a piece of furniture, and there was minimal follow-up on it. He offered to come by and look at the damaged property, but it never actually happened. I would never use them again. They get a C.”

Review by
09/02/2014

“Reputation Movers broke something and did not adequately fix it. They put some marks on the floor that they didn't really fix, and also, a picture was damaged. They said they'd get back to us and never did. They weren't really great; they tried hard, but they didn’t really follow through. I'd give them a C, and I would not recommend them to a neighbor.”

Review by
09/02/2014

“I move a lot, so I've used them a lot—they make it easy for us. They are excellent. They're fast, quick, prepared, reasonably priced, and all the positive things. They're nice, young kids, and they clean up after themselves. They are in and out, and nothing is broken. Everything is taken care of, and that's major. They're really good and very professional. They make everything right. They’re an A+ company.”

Review by
09/02/2014

“For not being one of the big companies, Reputation Movers treats you very well and very carefully. They're also very responsive. I chose them because of the very good word-of-mouth recommendation that I hear all the time. I would give them an A-, but I don't think there's anything they could do to improve; I think they're doing fine.”

Review by
09/02/2014

“They were great. They were easy to communicate with, and it was easy to set up the initial visit. They came over once to get everything figured out, and then on the day of the move, they came on time and had enough people to help out. The movers were good, and they were fast. I think one was the owner of the company. We had no problems or no complaints. The customer service was good. I feel like we may have seen their name in Best Pick Reports. They’re A+.”

Review by
09/02/2014

“I liked how honest the owner was. As we were packing up, he said, ‘If you want to save money on this move, you need to move your pictures, mirrors, and lamps yourself because that's what's going to cost you the most money.’ I've never had a mover say that to me before, and I really appreciated that kind of candor. He could have charged me a lot more, so I really appreciated that. I found him through friends who had used him before. They deserve an A.”

Review by
09/02/2014

“It was the second time I've hired them because they did such a good job the first time. Their pricing was fair, and you could rely on them when they said, ‘OK, we're all set up. We'll have enough men, and we'll be there on time.’ They handled it in a very professional manner. I'm going to give them an A because I had no complaints whatsoever. Nothing was damaged, and everything went pretty much as we had planned and agreed to.”

Review by
09/02/2014

“It was the worst move of my entire life. First of all, their pricing is misleading—they charged me $500 more than they quoted. They brought in an additional person and said I wouldn't be charged for him, but I was. Then, they were totally disorganized when they dropped things off. It took me a week to straighten out the boxes because they put them in all the wrong places. I chose them because they were recommended by an individual that I knew. I would give them a D.”

Review by
09/02/2014

“Reputation Movers did work for me. The service was very accommodating. They were willing to listen. We had some adjustments during the move that they helped us work out. It was a fair move for everybody. I'd give them a B. It's difficult to be 100% accurate when there are so many moving parts. We packed our own things based on guidance from them and then they did all the heavy moving into the truck. They drove destination to destination and we had to get more people at the other end. They didn't know that beforehand but they helped accommodate it. It increased our cost but that was understandable.”

Review by
09/02/2014

“We had a problem with them. The guys broke the legs off our furniture, and they didn't even give us the legs back. They made some legs out of pieces of wood and stuck them on. They didn't even stain them to match our furniture. We had a bad experience, and I complained. They did come back and repair things because my realtor had referred them, but there also were scuffs and paint missing on some things, and they scratched the leather on the sofa. We did not use them for our most recent move. I'd give them a C because they followed up, but I would probably not use them again.”

Review by
09/02/2014

“The move wasn't simple and straightforward like one that’s just from one house to another. Some of our stuff had to go in storage, and then the rest had to go in storage later. Then a couple months later, it had to be moved into a house. Some stuff was damaged during the move, so I didn't know exactly what the negotiated price was once I got the receipt later. The owner had said he'd give us a few hundred off, but the price still ended up being more than the final price was supposed to be. I had to call and fight them in order to get the money back—they didn't even give my husband a receipt. Of course, they left before I could even talk to them. It wasn't a great experience having to deal with that, and I think we had some bugs that came from their storage warehouse, too. I found the company through Best Pick Reports. Everything seemed positive, but unfortunately, my experience wasn't. I would say not to keep them in the book. I would not rate them well.”

Review by
09/02/2014

“Reputation Movers did work for me about two years ago. My experience was mostly positive. The whole set-up was positive. There were just a few things after that weren't. There were things that got damaged and one thing was missing. I had a really hard time getting resolution– I'm talking a call back. There was no follow-up and I was a little frustrated. I could tell the owner was frustrated to, but eventually I got my piece back and everything was OK. I was a great customer in the beginning and he tried to do everything for me. After it was done and I paid for it, he wouldn't help me with my concerns. A friend in the local area knew of them and had used them before and highly recommended them so I went ahead with her recommendation. The guys were great, the actual movers. It was just the owner so I don't want to fault them. I guess a B would be fair to say.”

Review by
09/02/2014

“For the first job, the owner wasn't there, but he came and personally supervised the second one. It was very tricky. They had to be acrobats to get the sofa over this entryway. It was very dangerous, and they did it without a scratch. They were able to move things where there was literally a centimeter of maneuvering room. They moved well. I lost a few things, but I didn't call the company to let them know because there was no way I was going to get it back. I've probably moved 15 times, and there's no mover who doesn't steal from you, even if it's something little. Otherwise, they did a good job. I'd give them an A-.”

Review by
09/02/2014

“They did a good job. Well the owner is very personable and easy to get in touch with. The day before I needed to change the date and, even though it was really hard for his schedule, he made it happen. The guys are nice. The only thing that surprised me was that it was a little more expensive than I was expecting. The workers were fine. I had used them before. I would use them again. They charged me by the hour and one of their people didn't show up that day. I don't think they made me adjustments in the price and obviously it took longer with one less person than they were expecting. I didn't make a big deal about it. It was a long day for everybody. They did a good job. I'd give them a B+.”

Review by
01/14/2014

“They did some moving work for us over the last year or two. They were just very reliable and polite, and they were here on time and worked fast. Everything was good. They were recommended by a friend. They moved everything we owned, so there were some precious items—a lot of china, some artwork, and things like that. There was no breakage. I did the packing. I would give them an A and recommend them. They were reliable, kind of affordable, and very well trained. They had good supervisors. Everything was done well.”

Review by
01/14/2014

“Reputation is very experienced, they care for the things you care for, and they’re very efficient and nice to work with. They’re terrific. They do whatever’s necessary to get the move accomplished, and they do a very good job with the finer things. They deserve an A.”

Review by
01/13/2014

“Reputation Movers did good work for me. They did what they were supposed to do when they were supposed to do it. It was an in-state move. I thought the time frame was good, and the workers were good. It was a very hot day, and they just did very well in the heat. I would use them again. I'd grade them an A. They broke a garden path light on their way out, moving from the old house. They did not replace it—I didn't ask them to.”

Review by
01/10/2014

“I thought Reputation Movers did a really good job, so I'd give them a high rating. They were efficient, they worked pretty quickly, and they didn't destroy anything, so I thought they did a good job. They were moving my mother-in-law from an assisted living facility, putting her furniture in storage. I thought the work was finished very quickly and efficiently. I would use their service again. I just think they were a good group. I'd give them an A.”

Review by
01/10/2014

“I don't think Reputation Movers is a huge company, and they gave us a lot of personal attention and took great care of our things. They had good people working for them, and I felt their price was fair. There was not really any breakage. We did not have any difficulty with the company at all—no more than I would have expected—you can't expect everything to be absolutely perfect when you move. They moved us about five miles away. They moved us from a home we'd been in for many years to a condominium, so that in itself was a lot of work. I would use them again. My real estate agent recommended them. They're a local company, and the people that own it are local, so that is why I chose them. I would give them an A+.”

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