Fairfax Transfer & Storage, Inc.
8th year as a Best Pick
Best Pick 2018
certified company
Based on 336 Surveys
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Fairfax Transfer & Storage, Inc. has received 5 out of 5 stars (A-rating) based on 336 customer surveys conducted by Best Pick Reports.
8th year as a Best Pick Call
"We believe our customers are entitled to a courteous and efficient service with integrity. Fairfax Transfer & Storage focuses its attention and resources on three specific services: local moving, long-term and short-term storage, and white-glove delivery."

Cliff Boyd | President
Company Information
Services Offered
Fairfax Transfer & Storage specializes in local moving and packing; full-service storage, both residential and commercial; and white-glove delivery services. The company also sells a full line of packing materials and offers senior downsizing services, in addition to loading and unloading both public storage units and rental trucks.
Company History
Cliff Boyd and Charles Grimsley bought Fairfax Transfer & Storage from W.G. Cook in 1974.
Employee Information
According to the company, the same crews work together on a daily basis, and no temporary or pick-up crews are used. All new employees must work with an existing full-time crew for evaluation before final approval for hire is given.
#1326, USDOT #836570
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington

“They were very efficient, and it was a very good move. We had a very heavy piano that they had to carry downstairs. I would grade them an A+. I am extremely likely to recommend them.”

“They did a local move and I would grade them an A. They were great.”

“They were nothing but positive and excellent. I would grade them an A.”

“I don't remember it being a bad experience. I had a lot of heavy furniture going in and out of there, and they didn't have any problems moving it. I would grade them an A+. I have no complaints. If I had a problem I would have complained. I didn't complain so I must not have had a problem. I would recommend them and use them again.”

“They were just very careful and thorough. I was very pleased with Fairfax Transfer & Storage. I would grade them an A+ all across the board.”

“I moved a year ago. They did a very good job and below the estimate that they gave me. I only used them the one time, and I did my own packing. They were careful of my residence that I moved from, and I had no damage to any of my items or missed any of my items. I have no complaints.”

“It was four years ago. They were fine. It was a local move. I would grade them an A. Yes, they were punctual and clean.”

“They are very good. It was a local move. I would grade them an A.”

“They helped me move. I would grade them an A.”

“They were good. They were efficient and got it done. They kept everything not broken. It was a local move. I would grade them an A.”

“They were on time, they did what they were supposed to do, and nothing was broken. That was most important. I would grade them an A.”

“I used them privately and I am also general manager for Sears and used Fairfax Storage to move items to customers' homes, and they were fantastic. I moved a few times. They moved my daughter in 2012. I would grade them an A+.”

“They did work for me about two years ago. I had them twice, and they are very good. They were very straightforward and transparent in all dealings. Here is how many people make the arrangements; here is what it will cost, here is when we will get it, here is when we will pick it up. We had a previous move, and then I had them pick up some stuff stored in West Virginia. They went out and picked it up. I would grade them an A.”

“It was absolutely an A+ across the board. They were very friendly. They were absolutely magnificent. Everything that we had ended up precisely where we wanted it. They made sure that it was solved to our needs. They were fantastic. We would absolutely recommend Fairfax Transfer—we'd love to.”

“Fairfax was super fast. They knew how to take apart the furniture that required some care. I used them to pack a pod, so they had to pack things very compactly. I was amazed at what they were able to get in there. They've been great. They're an A.”

“It was wonderful. They asked me all kinds of questions, so I felt very much included. I've never had to do my own move before, and they helped me out with everything. I felt very safe and secure. They were wonderful. They were prompt, and they came exactly when they said they would. They were great.”

“I only had a one-day affair with them. I would say my experience was very positive. I would give them an A+. They came on time, and they did a good job wrapping, packing, delivering, unpacking, and cleaning up. They did better than I expected. I would recommend them at the highest level.”

“They moved me about a year ago. I recall their responsiveness, their professionalism, and their cleanliness. When they said they were going to be here, they were here. I'd rate them an A+, and I'd recommend them at the highest level.”

“I've used Fairfax in Virginia. My experience was great, and I'll tell you why. I've had snow. I wanted to donate some stuff, and the donation place did send their truck, but those guys did not help me. They thought the job was too risky. I told the situation to Fairfax, they sent a couple of shovels with the driver, and they helped me with taking the snow out so it was not risky for everybody. They did the job, and they did it very quickly. I would give them an A++, for everything they did. I would recommend Fairfax.”

“My ?experience was extremely positive. Fairfax did my moving. They deserve an A. It was fantastic quality work and a great experience. They had fantastic expertise.”

“Fairfax storage did a move for me. It was excellent.”

“It was good. They deserve the best grade. I'd grade them an A. I would definitely recommend them.”

“They were just really helpful. I had a really big piece of furniture that they were actually able to move upstairs. I'd grade them A+.”

“They were on time, and they delivered. It was good. It was a small move, an A+ move.”

“They worked really hard, did a great job, and didn't damage anything. I would grade them with an A+. I have recommend them.”

“They were really quick to come over and give us an estimate, which was really accurate, and all of my stuff made it in one piece. They're an A+ company. I recommended them to my buddy who has a condo nearby, so I would likely recommend them again.”

“They were very efficient, on time, and very nice. They're an A+.”

“My experience was very positive. They were very flexible. They moved some fairly difficult to move furniture. It was very heavy stuff, and they did it with skill and creativity. I'd rate them an A+ across the board.”

“Fairfax was A+. They were great. Across the board, they were great.”

“I had a great phone relationship with the woman there. She helped me organize everything, and she held my hand through some tricky stuff that we had to navigate. It was just a great experience—A+.”

“I had a positive experience with Fairfax Transfer. They were very accommodating with the time and the date, and they were very professional. I actually had them do two different moves for me. They did a great job. They were there when they said they would be. Everything was wrapped really well, the furniture especially, and nothing was broken. I just thought they did a very professional job. They get an A+ from me.”

“The communication between the owner and I, and the crew that they sent out, was good. I'd say they're an A.”

“They're an A.”

“Fairfax Transfer had a contract with the apartment building I used to live at. Overall, my stuff wasn't lost or broken, so overall, it was a good experience. They provided moving and packing services. They packed, and they provided all the boxes. They unloaded, unpacked, and everything. It was an A grade experience.”

“Fairfax Transfer moved me over a year ago. They were thorough, careful, and prompt. I would rate them an A.”

“They were very careful with our items, and they were very prompt in coming. We've used them a couple of times, and we were happy with them both times. I'd give them an A.”

“They were very hard working. Overall, I'd grade them an A.”

“They just helped me move. I'd rate them an A-.”

“I've used Fairfax Transfer, and I'd give them an A.”

“It was a positive experience. A.”

“They're an A.”

“They were very efficient and very professional. They were really cordial. They were very efficient, they got the job done quickly, and they didn't leave any marks. It was a challenging move, up three flights of stairs, so I would say it was an A grade effort.”

“They did a great job. Overall I'd grade them an A.”

“We employed Fairfax Transfer to move a family member from a condominium to a nursing home situation. It was a positive experience. I'd give them an A.”

“I've used them a couple of different times. They were timely, the guys were careful with the goods, and they worked diligently. I was happy with them. I'd give them an A.”

“Their professionalism made it a positive experience. They're an A. They deserve an A for everything.”

“We've used Fairfax Transfer personally, and I also use them through work. They're excellent to work with. They moved me, and for work, they accept our cabinet deliveries. When we're ready for the cabinets to be delivered, Fairfax Transfer delivers them to our jobsite. When they moved me personally, it wasn't a full household. It was the contents that were left. They moved a short distance. We started using them through work first. When I found them, they were the only ones who were able to give me a definite quote. They're the only ones I got warm fuzzies from when I was researching five or six companies. Warm fuzzies are important to me. I'll give them an A.”

“Fairfax Transfer was just excellent. They were very friendly and efficient. They moved some pieces of furniture to another house or two within a 20-mile distance. They were an A-grade service.”

“The people from Fairfax Transfer are compassionate and fast. They did a great job maintaining my belongings, and there were no losses during the move. Everything was packed well. They communicate very well by email, which is how I do it, so it was nice to have that. They helped in an emergency situation, and it was greatly appreciated. They moved my father-in-law's apartment, so it was one bedroom, one living room, and a kitchen. I chose them because they'd been referred on my neighborhood network, and I would use them again. A friend of mine is calling them today to have them move some stuff for her as well. I'd call them an A+ company.”

“Fairfax Transfer did work for us a couple of months ago, and they were very good. I'd grade them as an A.”

“Back in March, Fairfax Transfer helped me move, and then in May, they helped me move back in. Everything was great. They're great—they really do a good job. I'm having new windows put in, so what I had them do was move the heaviest furniture three feet away from the window so the window people can come in and do their work. Right now, I have an appointment with them in the summer to have the furniture moved back. Everything was fine. I got them from the Best Pick Reports website. I'll give them an A.”

“Fairfax Transfer was very prompt. They were moving things from my mother's home. Many of them were somewhat valuable, and some were antiques. The movers took a great deal of care to make sure the pieces arrived without damage. It was a move across town. My family had used them before, so I chose them because we'd used the company previously. It's an A from me.”

“As far as I know, everything seemed to go to plan. It was office storage—Fairfax Transfer moved some office boxes and things from one storage location to the other storage location. I may have chosen them because of a recommendation. Based on what I know, I'd choose an A grade for them.”

“Fairfax Transfer helped me with my move a couple of months ago. They were very receptive to being flexible according to my needs. They were very positive and very receptive to whatever I needed. They were responsive to my needs. Overall, it was a great experience. I wanted to be able to move a lot of the smaller stuff, and they moved all the bigger furniture. I'd say it was 90 percent of everything they moved. It was actually very close, just a couple miles. We went from a town house to a single-family home, and there was a ton of stuff. They get an A—they were great.”

“That was the third time I've used them. I like that they're on time. They do what is requested of them, they do a good job at what they do, and they do the job within the allotted time they say it will take. They completed the job satisfactorily. This most recent time, they moved furniture we bought down the street. I want to give them an A. We're going to be moving again in a couple of months, and we'll probably use them again.”

“The people from Fairfax Transfer were good. They were on time and pretty professional, so it was a good experience. It was an entire apartment, but we did the packing. Fairfax Transfer just did the move. They were pretty good overall. They just moved a couple miles. I think an A grade suits them best.”

“I can't say enough good things about Fairfax Transfer & Storage—they are phenomenal. I've used them for a couple of years, and I know they will get things there in good shape and that we'll be taken care of. They're absolutely the best around. They get an A++.”

“They couldn't have been better. It was the best move we've ever made, and they were fantastic on all fronts. They're a great company. We had a three-level home, and I was amazed at their strength and how quickly and safely they did everything. They just gave us confidence. I would definitely rate them as an A+.”

“Fairfax Transfer & Storage did a wonderful job. They put everything in the right place, and they were very fast about it.”

“They were fantastic, and they had good, efficient workers. They moved my entire home, and they earned an A+ grade.”

“They were pretty good. They showed up on time with all the tools to move the furniture, they wrapped the furniture, and they made it under their three-hour deadline. They were professional and worked enthusiastically to get the job finished right, so I didn't have to use their customer service after the move at all. I signed up, they called me, and I did everything on the phone in terms of scheduling. I would use them again. I had no problems, so I'd give them an A+.”

“Fairfax Transfer & Storage has moved us every time we have moved—four times in the last twenty-five years. Their customer service is incredible. They are on time and they are very cautious. I have never, ever had them break anything. In fact, we moved from a 4,000-square-foot home to an 1,800-square-foot home, and they couldn't bring a lot of things upstairs because the scale of the furniture was totally different. They had to cut the posters down to get things up the stairs, and they did it by themselves and put the posters back after they cut them. You can't even tell that they have ever been cut. I only had a queen-sized box spring, and the owner of the company couldn't get it up the stairs because of the slope of the stairs, so he went out and got two single box springs to fit a queen-sized bed in exchange. He said, 'I will take this one, and you can have these.' Their service is above and beyond.”

“All of my things arrived intact. I think they did work for me before; I used them prior to this time. Their customer service was just as expected. I would give them an A+. They were great.”

“They were great. They were really good. They were perfect—professional and on time. They were very good and very professional.”

“Fairfax Transfer & Storage is absolutely fabulous. We've used them twice, and I would absolutely use them again. We have pretty heavy furniture, and nothing was scratched or dinged. The movers really know what they're doing. They're fantastic.”

“I thought they were awesome. They were understanding about some special items I had, like the piano, and some other stuff that was very important to us. It was a great experience, and I'd hire them again in a heartbeat.”

“The movers were on time, worked really fast, and packaged everything appropriately. They're well mannered, and they have solid communication skills. They did an excellent job.”

“Fairfax Transfer & Storage did a great job. They were on time and diligent, and their customer service was excellent—A+.”

“Excellent—they deserve a 100 percent. They did a great job. It was a short move; it was basically just across town. I was moving out of a condo into a bigger townhouse. They did it all right. Everything was perfect. It went off without a hitch, and nothing got broken. They did a great job. They were very friendly. They did an absolutely fabulous job. I have already referred them to others. They would be an A all the way. I have no complaints. They did a perfect job. I was watching in the doorway, and everything was perfect.”

“I was moving into an apartment, and they were fantastic. They did really good work and were really nice. I have only positive things to say about them. I chose them because I had a friend that used them, like, less than a year before me and gave them a very high recommendation. I would definitely use them again. I would give them an A. I would recommend them to others. They were very nice.”

“They did a great job moving us. They did not pack anything for us; they just brought us boxes in advance, and then they moved us on the day that we moved, and then they did help a little bit, not really with unpacking, but just with getting the boxes into the right areas of the house. The workers and the customer service were excellent. I would use them again if I needed them. We would give them an A+.”

“They came out, and they packed up a lot of furniture from one house and moved it to another. They were particularly conscientious about our antiques, which I was really worried about, and they did a really good job of not scratching either house when they moved the furniture out. There were some tricky spaces, so I was really impressed. Their customer service was good—very timely. I would give them an A+, and I've used lots of other movers before who I would not have given that grade to.”

“They moved me from one location to another. I thought they were very professional and very good. I had a lot of stuff, and they were able to move it within a day. I was pretty impressed. When they first looked at how much stuff I had, they didn't think it was possible, but they were able to complete it. I'd give it an A+.”

“They were fabulous. I had another mover bail on me for a bigger job, and I called the week before I needed them. I think they had, like, a big, company-wide event that day, but before saying no, he actually made sure. He found out what the job entailed, and he decided it was really not a full-day job; it was only a half-day job, and it would fit their schedule perfectly, so he was able to squeeze me in. It was a short move. They're an A all the way across.”

“Fairfax Transfer & Storage did some work for me. They were responsive, respectful, helpful, and timely. There were four in the crew for a local move. There was some packaging involved, but I did most of it. There was absolutely nothing broken. I would give them a grade of A+. I felt they did the job in a timely fashion, and they were very friendly and helpful. I wouldn't use anyone else. They were fantastic.”

“They showed up on time, and they were able to get everything moved within the estimated time frame. As far as the furniture was concerned, it was in pretty good shape when it arrived at our house. I would probably use them again. There were a few things—a scratch here and there—but that's something I think happens with just about every mover that I've ever used. Overall, it was pretty good. I think I found their information online on the Best Pick Reports website. I'd rate them as an A, and I would recommend them.”

“I thought Fairfax Transfer & Storage was excellent. Pricing was dead-on to the estimate. The estimator, Chuck Rimsley, was very thorough and very nice to work with—very flexible. Everything that we needed to adjust, he was able to do that for us. I have used them twice. I used them to move from my house to storage and then, six months later, move out of storage to my new house. I would contact them in the future. The staff that handled my possessions seemed very professional. They all introduced themselves, which was nice, and they really worked hard. The storage unit that I had was probably a little under-sized, and they worked extra hard to make sure they packed everything real tight to get everything in there. I would give Fairfax Transfer & Storage an A grade.”

“Fairfax Transfer & Storage did a partial packing and moving job from one residence to another. They were good—they were on time and did a good job. Their final bill was the same as their original quote, and there wasn't any damage. I would use them again, and I would give them an A-. I'd refer them to other people.”

“They did a good job. They didn't break anything, so that was good. They were on time, nice, and efficient, and they did a good move all the way from top to bottom. It was a local move. The movers were very nice and very professional—no issues. They moved my piano, which takes a little extra. They did good, and they didn't break anything. Actually, they made a separate stop for the storage facility, so they were very good. I would give them an A. I would recommend using them. I've used a lot of movers, and they were probably one of the better ones.”

“I've actually used them for my business and my home. For my home, they were very careful with my stuff. It was a local move from Alexandria to Arlington. It happened very quickly, they were on time, and they took care to protect all of my furniture. I lived on a three-story walk-up, so they had to carry all of my stuff down. The guys would load up each other on their backs, lean over, and carry ten boxes all the way down. It was pretty impressive. In my work environment, they were very professional and really good guys. They were referred by one of my other vendors. I would say they were A+.”

“I had a very good experience with them. I highly recommend them.”

“Basically, they moved us and wrapped up our furniture and items. Once they got there, they were awesome. Customer service was good. I would use them again. I would give them an A.”

“I used them twice. Usually movers are not that reliable, but these guys were very reliable—very professional. They cleaned up after themselves, and they took care of everything. I would highly recommend them to anybody else that is moving. They were courteous and professional. I can't say enough good things about them. I give them an A.”

“They were timely, and they moved all of my things without any damage to any of them. The gentlemen that did the moving were all very professional and very fast. They seemed to have subbed in a team member because one had some sort of emergency, but the person that subbed in did not slow their team down. They stayed in contact with me by phone about how the job was going, and their estimate was right on target. Their sales people or management—I think it was sort of both—that initially did the estimate and talked to me about the move were very professional and very thorough. The move was six blocks, I think. There was no problem at all with fragile things, and we had some weird stuff. It was A+ work. I would say that they were very reliable, and they did a very good job.”

“They were very efficient in doing the work. They did a very good job of moving from one place to the other, and they took all my furniture and had no problems. They put it in place and everything. It was just down the hall. I moved from one apartment to the other apartment. They took extra care of the perishables and the fragile things. I didn't have any issues with them. It was A+. It was a good moving experience for me because they did everything in a timely manner. They came when they said they were going to come, and they finished in a timely manner too.”

“They seemed very efficient, seemed to know what they were doing, and were well organized. They moved our home, and everything arrived OK. They gave me an estimate over the phone prior. The movers did very well and were very professional. I would give them an A+.”

“They arrived on time. They were very organized and very professional with my items. It was in June. They were very efficient and very committed to quality. I'd say they were an A+.”

“They moved us from house to house, and it was in state. They were very good and very professional. They were very careful with the furniture and stuff. Everything was put together properly, and I had no issues with them. They're very reliable. I would give them an A+.”

“They did a great job. They're just a bunch of good, professional guys. I've moved probably 14 to 15 times within the past 25 years, but I just used them for the first time recently for a short move from a rental to a place we bought. The workers, in particular, were polite guys—professional. They were very good. They knew what they were doing, and they did a good, fast job. There is not any area they could improve upon in their service. I'd give them an A+.”

“They arrived on time. They moved the furniture in the allotted time as they said they would. They didn't break anything. They were careful with my furniture and my carpet. Basically, they did what they were contracted to do. They moved my household furniture from home to home. The time frame was acceptable. If needed in the future, I would use them again. I'd give them an A+.”

“I thought they did a good job. I've never used a mover before, so I have no comparison, but they just did a good job, and they were quick. They showed up on time, and they moved everything. Nothing was damaged. The customer service was good. They actually didn't even come out for an estimate, and they kept to the verbal quote on the phone call initially, so they did a good job. The workers were really nice. They deserve an A+.”

“Fairfax Transfer & Storage was timely. They were clean, and they were good about bringing stuff in and out. They stuck to the estimate. There were no issues with breakage. I would give Fairfax Transfer & Storage an A. I thought they were good. They do good work, and they were timely and efficient.”

“Fairfax Transfer & Storage was fine. My wife dealt with them most of the time. They showed up on time and did the job in a timely fashion. I would give them an A grade.”

“Fairfax Transfer & Storage was very careful. They didn't hurt any of my furniture. They were courteous and on time. They did everything right. They were able to make the transition very quickly. It was a local move. I had a piano, and it worked out fine. This was my first time using them, and I would absolutely use them again. I even recommended them to somebody else, and they used them too. They were an A.”

“They were very meticulous and hardworking. The move was a couple hundred miles—a four-hour drive. There were no issues with the movers. I would say they're an A. I don't think there is anything they could improve on. It was good. I don't have any complaints at all. I can only say positive things about them.”

“They moved some refrigerators for me from a townhouse to a new home. They were good. It was just two guys, and they were pretty sharp. The refrigerators were pretty heavy, but they handled it well when they had the right equipment. I'd give them an A. I really didn't have any issues at all with them. I think there was something about a water hookup that we had to mess with. I had to call a plumber, but it wasn't their fault. They did what they could, so they're an A.”

“They did some work for me in the past. They helped me move my furniture across town. I liked the crew; they were professional. There was no breakage. They had a few heavy items to move—not too heavy, though. I would say they're an A. They had efficient service.”

“I would say it was a positive experience. The movers showed up on time, and they were very professional.”

“They showed up on time and completed the move. The weather wasn't exactly great, but they worked through it and got everything in place. It took them a lot longer because of the weather, but they stuck to their quote pretty well. It was only about an 18- or 20-mile move, but in the Washington, DC, area, that's quite a ways with traffic. I would give them an A. I would say they're very respectable and provide their services in a timely manner.”

“The movers were very friendly. It was actually just a few floors up in the same building. I'd say the movers were very cautious with the more fragile items and everything. I'd say they're an A. Everything was fine.”