Fairfax Transfer & Storage, Inc.
10th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Fairfax Transfer & Storage, Inc. has received 4.8 out of 5 stars based on 142 customer surveys conducted through GuildQuality.
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10th year as a Best Pick Call
"We believe our customers are entitled to a courteous and efficient service with integrity. Fairfax Transfer & Storage focuses its attention and resources on three specific services: local moving, long-term and short-term storage, and white-glove delivery."

Cliff Boyd | President
Company Information
Services Offered
Fairfax Transfer & Storage specializes in local moving and packing; full-service storage, both residential and commercial; and white-glove delivery services. The company also sells a full line of packing materials and offers senior downsizing services, in addition to loading and unloading both public storage units and rental trucks.
Company History
Cliff Boyd and Charles Grimsley bought Fairfax Transfer & Storage from W.G. Cook in 1974.
Employee Information
According to the company, the same crews work together on a daily basis, and no temporary or pick-up crews are used. All new employees must work with an existing full-time crew for evaluation before final approval for hire is given.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
8382 F Terminal Road
Lorton, VA 22079
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 2:00 pm
Sun
Closed
Licenses
#1326, USDOT #836570

Compiled Score:

Fairfax Transfer & Storage, Inc. has received 4.8 out of 5 stars based on 142 customer surveys conducted through GuildQuality.
5
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15
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4
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/02/2019

No review comments provided

Review by
10/01/2019

“I would like to recognize the guy that gave us the quote and the moving team for their exceptional service. I especially want to recognize the leader of the moving team.”

Review by
10/01/2019

“Fairfax Transfer & Storage didn't go above and beyond for me, but they were a good value.”

Review by
09/27/2019

“They met all of my expectations.”

Review by
09/26/2019

“They met my expectation by being very professional.”

Review by
09/13/2019

“The moving job itself was very good.”

Review by
09/13/2019

No review comments provided

Review by
09/06/2019

No review comments provided

Review by
08/22/2019

No review comments provided

Review by
08/22/2019

“They are very friendly, and we appreciated them sticking to the timeline and their professionalism.”

Review by
08/22/2019

No review comments provided

Review by
08/21/2019

“They had great customer service.”

Review by
07/24/2019

“Fairfax Transfer & Storage made an awful task easy and delightful.”

Review by
07/24/2019

“They exceeded my expectations in responsiveness, timeliness, professionalism, and courteousness.”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“Everything was done above and beyond what I expected.”

Review by
07/23/2019

“They worked autonomously and did what I wanted them to do.”

Review by
06/20/2019

“I would like to recognize the whole crew for their exceptional service. They were very good.”

Review by
06/14/2019

“I would like to recognize Chuck.”

Review by
06/14/2019

“They were all very professional.”

Review by
06/13/2019

“I would like to recognize Lisa for her exceptional service with Fairfax Transfer & Storage Inc.”

Review by
06/13/2019

No review comments provided

Review by
06/13/2019

“Fairfax Transfer & Storage Inc. exceeded my expectations in every way.”

Review by
06/13/2019

“They did a fantastic job.”

Review by
06/13/2019

“They were very responsive, friendly, and did a great job.”

Review by
06/13/2019

No review comments provided

Review by
06/13/2019

“I would like to recognize the team lead and his team for exceptional service. They were very professional and quick.”

Review by
06/13/2019

“I would like to recognize Chuck, Cliff, and the movers for exceptional service. The movers were very professional.”

Review by
06/13/2019

“I would like to recognize Chuck for exceptional service; he was extremely helpful. I would also like to recognize the supervisor.”

Review by
06/13/2019

“Fairfax Transfer & Storage Inc. exceeded my expectations with their professionalism and customer service.”

Review by
06/13/2019

No review comments provided

Review by
06/13/2019

“They are very unprofessional and were non responsive after damage was done.”

Review by
09/01/2018

“They exceeded all of my expectations.”

Review by
08/29/2018

“They took items to storage. Everything was handled well.”

Review by
08/29/2018

“They met my expectations with their overall service. They are super attentive to detail.”

Review by
08/29/2018

“The work they did for me was boxing up furniture and things that needed to be protected. They did the moving and setting up. They did an excellent job!”

Review by
08/29/2018

“We didn't box a lot of things for the move, and they did it faster than we thought”

Review by
08/29/2018

“Everyone was excellent on my crew. My wife and I were very impressed. Everything was perfect.”

Review by
08/28/2018

No review comments provided

Review by
08/28/2018

“They finished the job early and did a great job.”

Review by
08/28/2018

“They were willing to work on short notice on a Saturday.”

Review by
08/28/2018

“They exceeded our expectations with their time management and overall performance of the job. They communicated well and showed up on time.”

Review by
08/28/2018

“They just provided great service they were really speedy. They got the job done very quickly.”

Review by
08/28/2018

“They moved my belongings from my one home to another.”

Review by
08/15/2018

“The workers worked very hard. Everything that could go wrong, went wrong and they did their best to make things come out well”

Review by
08/14/2018

“The efficiency of packing, storing and moving.”

Review by
08/14/2018

“I would like to recognize the entire Company. They have been phenomenal.”

Review by
08/14/2018

“They worked hard. They are conscientious, and they work hard and fast.”

Review by
08/14/2018

“You were professional, and helpful throughout everything.”

Review by
08/14/2018

No review comments provided

Review by
10/30/2017

“I was gone when all that happened. My wife was there, and she didn't say anything. I would grade them an A.”

Review by
10/30/2017

“They were nothing but positive and excellent. I would grade them an A.”

Review by
10/30/2017

“They did a local move and I would grade them an A. They were great.”

Review by
10/30/2017

“They are very good. It was a local move. I would grade them an A.”

Review by
10/30/2017

“There was nothing that stood out. I would grade them an A. We didn't have any issues. I don't have anything to compare against. It was a little expensive, I thought. We didn't have much to compare against. The only thing is, it was expensive”

Review by
10/30/2017

“I used them privately and I am also general manager for Sears and used Fairfax Storage to move items to customers' homes, and they were fantastic. I moved a few times. They moved my daughter in 2012. I would grade them an A+.”

Review by
10/30/2017

“They were very efficient, and it was a very good move. We had a very heavy piano that they had to carry downstairs. I would grade them an A+. I am extremely likely to recommend them.”

Review by
10/30/2017

“They were just very careful and thorough. I was very pleased with Fairfax Transfer & Storage. I would grade them an A+ all across the board.”

Review by
10/30/2017

“They did a very good job. They were reasonably priced and got the job done very quickly. They were in and out. I would grade them an A.”

Review by
10/30/2017

“They were on time, they did what they were supposed to do, and nothing was broken. That was most important. I would grade them an A.”

Review by
10/30/2017

“They were good. They were efficient and got it done. They kept everything not broken. It was a local move. I would grade them an A.”

Review by
10/30/2017

“It was four years ago. They were fine. It was a local move. I would grade them an A. Yes, they were punctual and clean.”

Review by
10/30/2017

“They were great. About seven years ago I deployed to Afghanistan and they packed up my apartment and put it in storage for me. And then when I got back, they moved it down to Williamsburg. They don't go that far, but they did it because I was a good customer. I would grade them an A+. They were fine, I used them three times if you count the move down to Williamsburg, and they were fine. They were on time. I never had any problem. Everything was done quickly and well. I've recommended them already.”

Review by
10/30/2017

“They did work for me about two years ago. I had them twice, and they are very good. They were very straightforward and transparent in all dealings. Here is how many people make the arrangements; here is what it will cost, here is when we will get it, here is when we will pick it up. We had a previous move, and then I had them pick up some stuff stored in West Virginia. They went out and picked it up. I would grade them an A.”

Review by
10/30/2017

“I don't remember it being a bad experience. I had a lot of heavy furniture going in and out of there, and they didn't have any problems moving it. I would grade them an A+. I have no complaints. If I had a problem I would have complained. I didn't complain so I must not have had a problem. I would recommend them and use them again.”

Review by
10/30/2017

“I moved a year ago. They did a very good job and below the estimate that they gave me. I only used them the one time, and I did my own packing. They were careful of my residence that I moved from, and I had no damage to any of my items or missed any of my items. I have no complaints.”

Review by
10/30/2017

“I remember they gave us a really good price on all the stuff they moved for us. It was out of state. I was moving from Virginia to Maryland about five years ago. I would grade them a B. My wife was actually there when they delivered everything. I think they were there on time.”

Review by
10/30/2017

“The service started out at a discounted rate, and they leave you to believe that it will be the rate moving forward, but then every couple months they increased the rate. I guess that's how all moving companies work. They tell you and then they increase it, the storage units. I would grade them a B. No real work was provided by them, just used their facility.”

Review by
10/30/2017

“They didn't deliver when they said they would, the unpacking was not good, and they broke a couple of items. I would grade them a D.”

Review by
10/24/2017

“They helped me move. I would grade them an A.”

Review by
09/08/2016

“They did a great job. Overall I'd grade them an A.”

Review by
09/08/2016

“Their professionalism made it a positive experience. They're an A. They deserve an A for everything.”

Review by
09/08/2016

“I had a pretty positive experience. They had fair, upfront pricing and fast service. Overall, I'd grade them an A.”

Review by
09/08/2016

“They're  absolutely an A+. I've used them before. I did shop around the last time, to get some bids, but they're just the best.”

Review by
09/08/2016

“I've used them a couple of different times. They were timely, the guys were careful with the goods, and they worked diligently. I was happy with them. I'd give them an A.”

Review by
09/08/2016

“We employed Fairfax Transfer to move a family member from a condominium to a nursing home situation. It was a positive experience. I’d give them an A.”

Review by
09/08/2016

“I had a great phone relationship with the woman there. She helped me organize everything, and she held my hand through some tricky stuff that we had to navigate. It was just a great experience—A+.”

Review by
09/08/2016

“I had a positive experience with Fairfax Transfer. They were very accommodating with the time and the date, and they were very professional. I actually had them do two different moves for me. They did a great job. They were there when they said they would be. Everything was wrapped really well, the furniture especially, and nothing was broken. I just thought they did a very professional job. They get an A+ from me.”

Review by
09/08/2016

“They were very efficient and very professional. They were really cordial. They were very efficient, they got the job done quickly, and they didn't leave any marks. It was a challenging move, up three flights of stairs, so I would say it was an A grade effort.”

Review by
09/08/2016

“It was wonderful. They asked me all kinds of questions, so I felt very much included. I’ve never had to do my own move before, and they helped me out with everything. I felt very safe and secure. They were wonderful. They were prompt, and they came exactly when they said they would. They were great .”

Review by
09/08/2016

“Overall, it was a positive experience, but there are some things I would change. The overall positive was that the movers that came were very friendly, and the work that they did was very thorough. There were only two items that were damaged—actually three items that were damaged—out of the whole shipment. And they got the work done in a day. I'll give them a B.”

Review by
09/08/2016

“I'd grade them a B.”

Review by
09/07/2016

“It was good. They deserve the best grade. I'd grade them an A. I would definitely recommend them.”

Review by
09/07/2016

“They were on time, and they delivered. It was good. It was a small move, an A+ move.”

Review by
09/07/2016

“Fairfax was A+. They were great. Across the board, they were great.”

Review by
09/07/2016

“Fairfax Transfer moved me over a year ago. They were thorough, careful, and prompt. I would rate them an A.”

Review by
09/07/2016

“They just helped me move. I'd rate them an A-.”

Review by
09/07/2016

“They offered great service for a good price.”

Review by
09/07/2016

“My experience was positive.”

Review by
09/07/2016

“They were very efficient, on time, and very nice. They're an A+.”

Review by
09/07/2016

“They were very hard working. Overall, I'd grade them an A.”

Review by
09/07/2016

“Fairfax storage did a move for me. It was excellent.”

Review by
09/07/2016

“I've used Fairfax Transfer, and I'd give them an A.”

Review by
09/07/2016

“They're an A.”

Review by
09/07/2016

“My experience was very positive. They were very flexible. They moved some fairly difficult to move furniture. It was very heavy stuff, and they did it with skill and creativity. I'd rate them an A+ across the board.”

Review by
09/07/2016

“Fairfax was super fast. They knew how to take apart the furniture that required some care. I used them to pack a pod, so they had to pack things very compactly. I was amazed at what they were able to get in there. They’ve been great. They’re an A .”

Review by
09/07/2016

“They were really quick to come over and give us an estimate, which was really accurate, and all of my stuff made it in one piece. They're an A+ company. I recommended them to my buddy who has a condo nearby, so I would likely recommend them again.”

Review by
09/07/2016

“They were very careful with our items, and they were very prompt in coming. We've used them a couple of times, and we were happy with them both times. I'd give them an A.”

Review by
09/07/2016

“They worked really hard, did a great job, and didn't damage anything. I would grade them with an A+. I have recommend them.”

Review by
09/07/2016

“On price, they were the most competitive. The service was excellent, they were there, and nothing was damaged. It was a big move. They're A+.”

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