Fairfax Transfer & Storage, Inc.
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Fairfax Transfer & Storage, Inc. has received 4.8 out of 5 stars based on 180 customer surveys.
5
152
4
21
3
4
2
3
1
0
9th year as a Best Pick Call
"We believe our customers are entitled to a courteous and efficient service with integrity. Fairfax Transfer & Storage focuses its attention and resources on three specific services: local moving, long-term and short-term storage, and white-glove delivery."

Cliff Boyd | President
Company Information
Services Offered
Fairfax Transfer & Storage specializes in local moving and packing; full-service storage, both residential and commercial; and white-glove delivery services. The company also sells a full line of packing materials and offers senior downsizing services, in addition to loading and unloading both public storage units and rental trucks.
Company History
Cliff Boyd and Charles Grimsley bought Fairfax Transfer & Storage from W.G. Cook in 1974.
Employee Information
According to the company, the same crews work together on a daily basis, and no temporary or pick-up crews are used. All new employees must work with an existing full-time crew for evaluation before final approval for hire is given.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
8382 F Terminal Road
Lorton, VA 22079
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 2:00 pm
Sun
Closed
Licenses
#1326, USDOT #836570

Compiled Score:

Fairfax Transfer & Storage, Inc. has received 4.8 out of 5 stars based on 180 customer surveys.
5
152
4
21
3
4
2
3
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
09/01/2018

“They exceeded all of my expectations.”

Review by
08/29/2018

“They took items to storage. Everything was handled well.”

Review by
08/29/2018

“They met my expectations with their overall service. They are super attentive to detail.”

Review by
08/29/2018

“The work they did for me was boxing up furniture and things that needed to be protected. They did the moving and setting up. They did an excellent job!”

Review by
08/29/2018

“We didn't box a lot of things for the move, and they did it faster than we thought”

Review by
08/29/2018

“Everyone was excellent on my crew. My wife and I were very impressed. Everything was perfect.”

Review by
08/28/2018

No review comments provided

Review by
08/28/2018

“They finished the job early and did a great job.”

Review by
08/28/2018

“They were willing to work on short notice on a Saturday.”

Review by
08/28/2018

“They exceeded our expectations with their time management and overall performance of the job. They communicated well and showed up on time.”

Review by
08/28/2018

“They just provided great service they were really speedy. They got the job done very quickly.”

Review by
08/28/2018

“They moved my belongings from my one home to another.”

Review by
08/15/2018

“The workers worked very hard. Everything that could go wrong, went wrong and they did their best to make things come out well”

Review by
08/14/2018

“The efficiency of packing, storing and moving.”

Review by
08/14/2018

“I would like to recognize the entire Company. They have been phenomenal.”

Review by
08/14/2018

“They worked hard. They are conscientious, and they work hard and fast.”

Review by
08/14/2018

“You were professional, and helpful throughout everything.”

Review by
08/14/2018

No review comments provided

Review by
10/30/2017

“I was gone when all that happened. My wife was there, and she didn't say anything. I would grade them an A.”

Review by
10/30/2017

“They were nothing but positive and excellent. I would grade them an A.”

Review by
10/30/2017

“They did a local move and I would grade them an A. They were great.”

Review by
10/30/2017

“They are very good. It was a local move. I would grade them an A.”

Review by
10/30/2017

“There was nothing that stood out. I would grade them an A. We didn't have any issues. I don't have anything to compare against. It was a little expensive, I thought. We didn't have much to compare against. The only thing is, it was expensive”

Review by
10/30/2017

“I used them privately and I am also general manager for Sears and used Fairfax Storage to move items to customers' homes, and they were fantastic. I moved a few times. They moved my daughter in 2012. I would grade them an A+.”

Review by
10/30/2017

“They were very efficient, and it was a very good move. We had a very heavy piano that they had to carry downstairs. I would grade them an A+. I am extremely likely to recommend them.”

Review by
10/30/2017

“They were just very careful and thorough. I was very pleased with Fairfax Transfer & Storage. I would grade them an A+ all across the board.”

Review by
10/30/2017

“They did a very good job. They were reasonably priced and got the job done very quickly. They were in and out. I would grade them an A.”

Review by
10/30/2017

“They were on time, they did what they were supposed to do, and nothing was broken. That was most important. I would grade them an A.”

Review by
10/30/2017

“They were good. They were efficient and got it done. They kept everything not broken. It was a local move. I would grade them an A.”

Review by
10/30/2017

“It was four years ago. They were fine. It was a local move. I would grade them an A. Yes, they were punctual and clean.”

Review by
10/30/2017

“They were great. About seven years ago I deployed to Afghanistan and they packed up my apartment and put it in storage for me. And then when I got back, they moved it down to Williamsburg. They don't go that far, but they did it because I was a good customer. I would grade them an A+. They were fine, I used them three times if you count the move down to Williamsburg, and they were fine. They were on time. I never had any problem. Everything was done quickly and well. I've recommended them already.”

Review by
10/30/2017

“They did work for me about two years ago. I had them twice, and they are very good. They were very straightforward and transparent in all dealings. Here is how many people make the arrangements; here is what it will cost, here is when we will get it, here is when we will pick it up. We had a previous move, and then I had them pick up some stuff stored in West Virginia. They went out and picked it up. I would grade them an A.”

Review by
10/30/2017

“I don't remember it being a bad experience. I had a lot of heavy furniture going in and out of there, and they didn't have any problems moving it. I would grade them an A+. I have no complaints. If I had a problem I would have complained. I didn't complain so I must not have had a problem. I would recommend them and use them again.”

Review by
10/30/2017

“I moved a year ago. They did a very good job and below the estimate that they gave me. I only used them the one time, and I did my own packing. They were careful of my residence that I moved from, and I had no damage to any of my items or missed any of my items. I have no complaints.”

Review by
10/30/2017

“I remember they gave us a really good price on all the stuff they moved for us. It was out of state. I was moving from Virginia to Maryland about five years ago. I would grade them a B. My wife was actually there when they delivered everything. I think they were there on time.”

Review by
10/30/2017

“The service started out at a discounted rate, and they leave you to believe that it will be the rate moving forward, but then every couple months they increased the rate. I guess that's how all moving companies work. They tell you and then they increase it, the storage units. I would grade them a B. No real work was provided by them, just used their facility.”

Review by
10/30/2017

“They didn't deliver when they said they would, the unpacking was not good, and they broke a couple of items. I would grade them a D.”

Review by
10/24/2017

“They helped me move. I would grade them an A.”

Review by
09/08/2016

“They did a great job. Overall I'd grade them an A.”

Review by
09/08/2016

“Their professionalism made it a positive experience. They're an A. They deserve an A for everything.”

Review by
09/08/2016

“I had a pretty positive experience. They had fair, upfront pricing and fast service. Overall, I'd grade them an A.”

Review by
09/08/2016

“They're  absolutely an A+. I've used them before. I did shop around the last time, to get some bids, but they're just the best.”

Review by
09/08/2016

“I've used them a couple of different times. They were timely, the guys were careful with the goods, and they worked diligently. I was happy with them. I'd give them an A.”

Review by
09/08/2016

“We employed Fairfax Transfer to move a family member from a condominium to a nursing home situation. It was a positive experience. I’d give them an A.”

Review by
09/08/2016

“I had a great phone relationship with the woman there. She helped me organize everything, and she held my hand through some tricky stuff that we had to navigate. It was just a great experience—A+.”

Review by
09/08/2016

“I had a positive experience with Fairfax Transfer. They were very accommodating with the time and the date, and they were very professional. I actually had them do two different moves for me. They did a great job. They were there when they said they would be. Everything was wrapped really well, the furniture especially, and nothing was broken. I just thought they did a very professional job. They get an A+ from me.”

Review by
09/08/2016

“They were very efficient and very professional. They were really cordial. They were very efficient, they got the job done quickly, and they didn't leave any marks. It was a challenging move, up three flights of stairs, so I would say it was an A grade effort.”

Review by
09/08/2016

“It was wonderful. They asked me all kinds of questions, so I felt very much included. I’ve never had to do my own move before, and they helped me out with everything. I felt very safe and secure. They were wonderful. They were prompt, and they came exactly when they said they would. They were great .”

Review by
09/08/2016

“Overall, it was a positive experience, but there are some things I would change. The overall positive was that the movers that came were very friendly, and the work that they did was very thorough. There were only two items that were damaged—actually three items that were damaged—out of the whole shipment. And they got the work done in a day. I'll give them a B.”

Review by
09/08/2016

“I'd grade them a B.”

Review by
09/07/2016

“It was good. They deserve the best grade. I'd grade them an A. I would definitely recommend them.”

Review by
09/07/2016

“They were on time, and they delivered. It was good. It was a small move, an A+ move.”

Review by
09/07/2016

“Fairfax was A+. They were great. Across the board, they were great.”

Review by
09/07/2016

“Fairfax Transfer moved me over a year ago. They were thorough, careful, and prompt. I would rate them an A.”

Review by
09/07/2016

“They just helped me move. I'd rate them an A-.”

Review by
09/07/2016

“They offered great service for a good price.”

Review by
09/07/2016

“My experience was positive.”

Review by
09/07/2016

“They were very efficient, on time, and very nice. They're an A+.”

Review by
09/07/2016

“They were very hard working. Overall, I'd grade them an A.”

Review by
09/07/2016

“Fairfax storage did a move for me. It was excellent.”

Review by
09/07/2016

“I've used Fairfax Transfer, and I'd give them an A.”

Review by
09/07/2016

“They're an A.”

Review by
09/07/2016

“My experience was very positive. They were very flexible. They moved some fairly difficult to move furniture. It was very heavy stuff, and they did it with skill and creativity. I'd rate them an A+ across the board.”

Review by
09/07/2016

“Fairfax was super fast. They knew how to take apart the furniture that required some care. I used them to pack a pod, so they had to pack things very compactly. I was amazed at what they were able to get in there. They’ve been great. They’re an A .”

Review by
09/07/2016

“They were really quick to come over and give us an estimate, which was really accurate, and all of my stuff made it in one piece. They're an A+ company. I recommended them to my buddy who has a condo nearby, so I would likely recommend them again.”

Review by
09/07/2016

“They were very careful with our items, and they were very prompt in coming. We've used them a couple of times, and we were happy with them both times. I'd give them an A.”

Review by
09/07/2016

“They worked really hard, did a great job, and didn't damage anything. I would grade them with an A+. I have recommend them.”

Review by
09/07/2016

“On price, they were the most competitive. The service was excellent, they were there, and nothing was damaged. It was a big move. They're A+.”

Review by
09/07/2016

“It was absolutely an A+ across the board. They were very friendly. They were absolutely magnificent. Everything that we had ended up precisely where we wanted it. They made sure that it was solved to our needs. They were fantastic. We would absolutely recommend Fairfax Transfer—we’d love to .”

Review by
09/07/2016

“It was very positive. The guy was very professional. He did exactly what was setup, well in advance, and he didn't go over. The price was right on target, and nothing was damaged. I'm in the moving business as well. I used them because of their good reviews. A+.”

Review by
09/07/2016

“I've used Fairfax in Virginia. My experience was great, and I’ll tell you why. I've had snow. I wanted to donate some stuff, and the donation place did send their truck, but those guys did not help me. They thought the job was too risky. I told the situation to Fairfax, they sent a couple of shovels with the driver, and they helped me with taking the snow out so it was not risky for everybody. They did the job, and they did it very quickly. I would give them an A++, for everything they did. I would recommend Fairfax.”

Review by
09/07/2016

“My experience was generally positive. It was a whole house move, more than five bedrooms. I'd grade them a B+.”

Review by
09/07/2016

“The work was moving a one-bedroom condo into a two-bedroom condo, a small move. I would grade them a B.”

Review by
09/07/2016

“They moved me two different times. My move was not positive. The first time it was wonderful, the second time no. They underestimated the size of my truck needed. They had a drunk guy on board. The guys did not work. I had to rent a U-Haul truck after, and use my sister and her three kids and her husband and two sounds like junior high school boys to help me finish moving out of my house -and my husband. He sucked. At the end of the day he said 'Oh yeah well we sent our best crew over there - No. I mean he offered to have another truck come but he would've had me pay for it. By then, you're already so pissed at the work and the shoddiness. They poked holes in my new house, they didn't put all the legs on all the tables and none of the legs were ever put on any of the cabinets or all the bookshelves. Nothing was good. I would never recommend this company to anybody else, never ever.”

Review by
09/06/2016

“I only had a one-day affair with them. I would say my experience was very positive. I would give them an A+. They came on time, and they did a good job wrapping, packing, delivering, unpacking, and cleaning up. They did better than I expected. I would recommend them at the highest level.”

Review by
09/06/2016

“Fairfax Transfer and I moved in June of 215. They were fine. The guys got the job done. Everything was done professionally and timely. The service I would rate as an A. They got all of it done. The only thing, I guess they're comparable probably to other companies, but I thought it was expensive. It was about $1,2 or $1,4 for the move. That's probably comparable to what the market is. Overall, I guess I might recommend them.”

Review by
09/06/2016

“They're an A.”

Review by
09/06/2016

“The communication between the owner and I, and the crew that they sent out, was good. I'd say they're an A.”

Review by
09/06/2016

“They were just really helpful. I had a really big piece of furniture that they were actually able to move upstairs. I'd grade them A+.”

Review by
09/06/2016

“My  experience was extremely positive. Fairfax did my moving. They deserve an A. It was fantastic quality work and a great experience. They had fantastic expertise.”

Review by
09/06/2016

“They moved me about a year ago. I recall their responsiveness, their professionalism, and their cleanliness. When they said they were going to be here, they were here. I'd rate them an A+, and I'd recommend them at the highest level.”

Review by
05/28/2015

“Fairfax Transfer was just excellent. They were very friendly and efficient. They moved some pieces of furniture to another house or two within a 20-mile distance. They were an A-grade service.”

Review by
05/28/2015

“I liked that the estimate was fair. The people that showed up were professional, and Fairfax Transfer did it fairly quickly. It was across town; it was only a three-mile move. I'd say they deserve an A.”

Review by
05/28/2015

“Fairfax Transfer helped me move. It was pretty easy and very quick. They moved my entire home just around the corner, like a couple minutes away. I chose them because it was the lowest estimate I found on a pretty brief search. I would give them an A.”

Review by
05/28/2015

“Fairfax Transfer were punctual. They were professional. They did what they said they were going to do. They moved all of our heavy items for a move down the street. I chose them because of price and the customer service. I'll give them an A.”

Review by
05/28/2015

“Fairfax Transfer did a wonderful job. They put everything in the right place, and they were very fast about it. I chose them because I had used them in the past. I have an apartment.”

Review by
05/28/2015

“Fairfax Transfer did work for us a couple of months ago, and they were very good. I'd grade them as an A.”

Review by
05/28/2015

“Fairfax Transfer was very prompt. They were moving things from my mother's home. Many of them were somewhat valuable, and some were antiques. The movers took a great deal of care to make sure the pieces arrived without damage. It was a move across town. My family had used them before, so I chose them because we'd used the company previously. It’s an A from me.”

Review by
05/28/2015

“We used the company back in October. They were on time. They had quick service. They actually broke an item, but they were very good about repairing it and getting it back to me. They moved a whole apartment. I chose them because they were very friendly over the phone and had affordable services compared to other people. They deserve an A. They were amazing.”

Review by
05/28/2015

“Fairfax Transfer was excellent. They were very professional. They were on time. They were priced right. They were everything that I expected. They just moved us partially. It was a temporary move into a new house, and then we moved back. It was local. We chose them just because they were recommended to us. I'll give them an A.”

Review by
05/28/2015

“As far as I know, everything seemed to go to plan. It was office storage—Fairfax Transfer moved some office boxes and things from one storage location to the other storage location. I may have chosen them because of a recommendation. Based on what I know, I'd choose an A grade for them.”

Review by
05/28/2015

“The people from Fairfax Transfer were good. They were on time and pretty professional, so it was a good experience. It was an entire apartment, but we did the packing. Fairfax Transfer just did the move. They were pretty good overall. They just moved a couple miles. I think an A grade suits them best.”

Review by
05/28/2015

“Fairfax Transfer was fantastic. They did a really good job. They even managed to move us in the middle of a snowstorm in Virginia, which is a challenging thing to do. They were good, efficient workers. They moved my entire home. They earned an A+. They did a good job.”

Review by
05/28/2015

“First, the pricing was right. Fairfax Transfer was on time. They did it, and they were very cordial people. It was a very easy move. They were moving me into assisted living. I chose them because I had gotten them as a recommendation from neighbors. I’d call them A-grade.”

Review by
05/28/2015

“I liked that Fairfax Transfer was good with the estimate. They were on time, and they moved me in the shortest possible time. They did a piano and two bedrooms for me. I chose them because I had used them before and had a good experience the previous time. I’d call them A-grade.”

Review by
05/28/2015

“I just like the efficiency. Fairfax Transfer lived up to my expectations that they would call me. The only thing is that I wish they had called me beforehand when they arrived. I know they just sort of showed up. I presumed they would be there, but I know that with a lot of these companies, it's an issue. If they could just call you 15-20 minutes beforehand, that would be my only recommendation. However, the price was good, and so was the efficiency. Overall, I think it was a great job. It was an apartment; they moved the entire home. It was basically 30 seconds across the street. I would give the company an A+. I just wish they’d call beforehand. I know the technician woman told me they'd be there between this time and that time, but when they're 15 minutes away, a courtesy call would be nice.”

Review by
05/28/2015

“We've used Fairfax Transfer personally, and I also use them through work. They're excellent to work with. They moved me, and for work, they accept our cabinet deliveries. When we're ready for the cabinets to be delivered, Fairfax Transfer delivers them to our jobsite. When they moved me personally, it wasn’t a full household. It was the contents that were left. They moved a short distance. We started using them through work first. When I found them, they were the only ones who were able to give me a definite quote. They're the only ones I got warm fuzzies from when I was researching five or six companies. Warm fuzzies are important to me. I'll give them an A.”

Review by
05/28/2015

“Fairfax Transfer couldn't have been better. That was the best move we've ever made. They were fantastic on all fronts. They're a great company. We were pleased with the care and the pace of the work—they didn't waste any time, yet they took good care of all our belongings. We had a three-level home, and I'm just amazed at their strength and at how quickly and safely they did everything. We called about three or four different companies, and we chose them based on price and the owner. We actually talked to the owners, and it was kind of nice dealing with them. They just gave us overall confidence in picking them. I would definitely grade them A+.”

Review by
05/28/2015

“The people from Fairfax Transfer are compassionate and fast. They did a great job maintaining my belongings, and there were no losses during the move. Everything was packed well. They communicate very well by email, which is how I do it, so it was nice to have that. They helped in an emergency situation, and it was greatly appreciated. They moved my father-in-law's apartment, so it was one bedroom, one living room, and a kitchen. I chose them because they'd been referred on my neighborhood network, and I would use them again. A friend of mine is calling them today to have them move some stuff for her as well. I’d call them an A+ company.”

Review by
05/28/2015

“Fairfax Transfer give accurate estimates. They're reasonable, they're helpful, and they're positive. We have used them actually three times to move, and each time it was very positive. They came in under estimate, meaning it cost us actually less than we thought it was going to. We never felt rushed, and they never left without making sure that they had done everything they could possibly do for us. The most recent time they moved us, they moved our entire home 80 miles away. We moved from Fairfax to Winchester. I would absolutely recommend them, without question. The gentleman that did our estimate has been there for years. He handled all three moves, so that's well over 15 years. Not this most recent move but the one before that, we had a piece of furniture that got scraped. He came to our house and knew how to fix it and touch it up. He did that carefully. That's the only issue we ever had, and it was resolved more than satisfactorily. I'd call that A work.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: