Mark the Mover
11th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Mark the Mover has received 4.9 out of 5 stars based on 499 customer surveys.
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11th year as a Best Pick Call
"At Mark the Mover, we rely on repeat and referral customers for the majority of our business. Our goal is to provide an outstanding service by simply doing what we say we will do."

John Warren | Owner
Company Information
Services Offered
Mark the Mover is a full-service residential and commercial moving company. The local business can haul pool tables, chandeliers, pianos, artwork, antiques, and other awkward items, or the company can store them in one of its two 20,000-square-foot warehouses with climate control available. Mark the Mover also performs interstate moves.
Company History
The company has been in business since 1978.
Employee Information
Mark the Mover has a workforce of 50 uniformed employees, and John completes background checks on each prospective worker. The company has now grown to encompass a fleet of 18 trucks outfitted with GPS navigation systems. Crews can be tailored to each individual job.
Licenses
USDOT #758674, MC #342211
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
07/28/2017

“It was good. The only issue that I had is that I paid for four men and they sent me two fairly knowledgeable people and two people who needed training. I moved the exact same amount of cargo, personal items, about six months prior and used Two Men & a Truck. They sent me two guys and it took them eight hours to move me. In man-hours I paid for sixteen hours. It took these four guys about eight hours to move, so in man-hours I paid thirty-two dollars. It just seemed like not a very good thing. They were slow because they had these two guys and were constantly telling them how to do things. We picked up from one place and went to another place that was two blocks away. I lost them for thirty minutes, and then they re-appeared. There was no offer to credit back the thirty minutes. When you're paying two hundred dollars an hour, that's the gripe that I had. I'd give them a B-.”

Review by
07/28/2017

“I give Mark the Mover the highest grade. Not only were they pleasant, they were so professional. I never saw them take a break. They wrapped everything. I had no damage to anything. It was just the most positive moving experience I've had in my entire life. It was wonderful. If I remember right, three guys came out to help. I'd give them an A+. It was amazing. I would recommend them to anyone I know. We still talk about how wonderful of an experience that was.”

Review by
07/28/2017

“It was absolutely positive. They moved a huge amount of furniture, and they had to bring it up to the next house. Three flights of stairs, and nothing was damaged. No walls were dinged. They were polite. They were efficient. I have nothing but great things to say about them. They were awesome. I'd give them an A+. I've already recommended them.”

Review by
07/28/2017

“They're going to do some work for me on Sunday. I think the crew's really good. They work really hard. They're nice and friendly. They're moving for me again on Sunday, so this will be the third time I've used them. The move in December was successful for timing, and nothing was broken. Everything was great. They're an A.”

Review by
07/28/2017

“They sent over a good bunch of guys. The poor guys worked like dogs. They just kept coming, kept trucking along. Nobody took a break or nothing like that. The guy that was in the truck loading knew what he was doing, knew how to load a truck instead of just throwing everything in there. He did good. They get an A.”

Review by
07/28/2017

“That was the third time I've used Mark the Mover. They have good customer service. I was able to store my furniture at their warehouse while our house was getting ready. So that local storage was a good plus. I'd grade them A. They were really easy to get in touch with. I actually recommended them to my mom.”

Review by
07/28/2017

“We had one piece of furniture that was damaged, and they paid to have it repaired. It was just the one piece that was damaged. They were just professional and got the job done. I'd give them a B because they broke the one leg on my furniture. I believe it was five men that came for the job.”

Review by
07/28/2017

“Mark the Mover was over a year ago, but we had a good experience. They were very professional, took very good care of things, and were very responsive. No complaints. The overall move was successful. I'd give them an A. They really went out of their way.”

Review by
07/28/2017

“Mark the Mover had a really good attitude during the move and were very quick with it. All of my stuff was in good condition. All in all, it was a successful thing, and nothing was broken. Three guys came out to do the job for me. They’re A grade.”

Review by
07/28/2017

“It was really good. It was fine. They were very communicative about how I wanted things packed and where things went. They were very clear throughout the whole process, so that was pretty helpful. Four or five men assisted me. They get an A.”

Review by
07/28/2017

“Mark the Mover were outstanding. A couple of things got broken, but that's the nature of the game in moving—that just happens. Their customer service was excellent. The overall move was successful. I'd give them an A.”

Review by
07/28/2017

“There were nothing but good things. The moving was successful, and nothing was broken. They were exemplary. My wife said the crew was fantastic. They get an A, and we've recommended them several times since.”

Review by
07/28/2017

“I liked their promptness and almost everything. I thought it was pretty good. The most important thing for me is time management, so I think that was excellent. That was a major thing. I'd rate them A.”

Review by
07/28/2017

“They were kind, courteous, and efficient, even in the rain. They did a moving job. It was successful, and everything turned out good. Five men helped me out. Overall, I would grade them A.”

Review by
07/28/2017

“I liked the overall customer service, and they did a good job and were really nice people. The overall move was successful. I'd give them an A. They were really good.”

Review by
07/28/2017

“The guys were great. They did a fantastic job. Nothing broken. Everything was good. Everything went without incident and quickly. I'd give them an A.”

Review by
07/28/2017

“It went really fast and professional and really friendly. Everything was successful and good. I think it was four men. They get an A.”

Review by
07/28/2017

“They did a good job. Everybody was friendly. The overall move was successful and nothing was broken. I'd give them an A.”

Review by
07/28/2017

“They were helpful and on time. They did a house move for me. There were no issues with the move. They get an A.”

Review by
07/28/2017

“They did a very good job and they knew what they were doing. They get an A overall. I would recommend them.”

Review by
07/28/2017

“They were steady, and they seemed careful with my stuff. Nothing was broken. I'd give them at least a B.”

Review by
07/06/2017

“It was a fairly big move. The crew was good. The original person I talked to was through and the crew was good and very professional. I would give them an A.”

Review by
07/06/2017

“It was very positive. They moved some furniture for me. Three items. They were very professional. They showed up on time, quoted me the correct price, and expedited it. They deserve an A.”

Review by
07/06/2017

“It was a small job, moving from apartment to storage. They showed up on time, did a good job, took care of my items, and I thought it was a professional team and professional support. They earned an A grade.”

Review by
07/06/2017

“Mark the Mover were great. They did two big moves for me. It was so easy. They're so nice. Very quick. I requested the same crew when I moved the second time so I had the same guys, which was really great. They're A+.”

Review by
07/06/2017

“It was a local move, but it was a full house. In my mind, it was a big move, but local. They had a great attitude, worked very hard and ethically, and they were great. I'd give them an A. I’ve already recommended them.”

Review by
07/06/2017

“They did a large moving job for us, the whole house. They were very quick. They were a good judge of how many trucks to use. We weren't overcharged or undercharged. They were very careful. They didn't scratch any walls. I'd give them an A.”

Review by
07/06/2017

“We did two moves. One was a big move, and one was moving some things internally within the house. The guys did what they said they were going to do. They were easy to work with and conscientious. I think it was a very positive experience overall. They get an A across the board.”

Review by
07/06/2017

“They were all very polite, courteous, very helpful, and accommodating. They were unusually—compared to what we experienced in the past—courteous and willing to help and friendly. I can't speak any more highly of them than that. They did a great job. I would definitely use them again and would rate them A+ overall.”

Review by
07/06/2017

“They did a pretty small moving job for us. They were very helpful and generally did everything that I needed them to and suggested a few things that they could do, since I had a little extra time that I had paid for that they weren't going to be filling up, so very helpful and made sure I got my money's worth. They get an A+ overall.”

Review by
07/06/2017

“It was about a year ago. They did a good job. It was a small moving job. They showed up on time, and they did their job. They were neat, clean, and efficient. They did crack my marble top on the buffet, but they didn't make mention of it, and I didn't notice until several weeks afterward. It's not a major issue. I'd give them a B+. I would recommend them.”

Review by
07/06/2017

“I moved from a townhouse into a house, but I had more stuff than I thought. I packed, but they moved all the heavy stuff and put it all where I wanted it, and they did it all in one day. They were very nice and willing to do things the way I wanted it done and were very fast. They didn't even stop for lunch. They just barreled through and finished it. I'd give them an A+. I didn't have any problems at all. I have already recommended them next door.”

Review by
07/06/2017

“The house that I moved from was 1800 square feet, but I'm sure they've moved much larger than that. There were four guys. They were professional. They didn't break anything. They were on time, and they worked pretty quickly. It was so unfortunate. I had so many things that I could give those young men, but they said they couldn't accept anything because it was company policy. That was the only thing that I could say was negative was that those poor guys worked so hard, and they couldn't take anything on that truck. I would give them the top rating. The only thing is they're very experienced. As far as the guys, they didn't break my furniture. They were very polite. Again, they were very professional. They moved the furniture right exactly where I asked them to move it.”

Review by
07/06/2017

“They moved us into our house. It was not so much a big moving job. We had moved some stuff into our home by ourselves, but they did the heavy furniture. They arrived on time. They covered the floor areas to prevent marking up, although there were a couple of areas that had some dings on the walls, but I guess that can't be helped. The only thing I would say that was that the person in charge was kind of mean. He was mean to his employees, not to me. He was kind of bossy and controlling and condescending, which would make me not want to work for him. I'd give them an A. I would definitely use them again.”

Review by
07/06/2017

“It wasn't positive because two pieces of furniture were damaged. I'd give them a D grade because the one piece I could maybe understand—because the sliding door wasn't secured properly—but they should've secured it. The other piece, I don't know how they broke it, but it was damaged also. I'm pretty sure it was the crew that packed it up and put it in my storage unit. I wasn't aware for a year, that it was damaged, which is unfortunate because I didn't get the right insurance because of that. I would give them a D, and I won't use them again.”

Review by
04/24/2016

“It was very good. I had a couple pieces of furniture from my mom's house that they were moving to my brother's assisted living apartment. It was a very small job; I think there were maybe four pieces altogether. They showed up on time, they called me ahead of time, and they were very quick in packing up. One of the pieces was kind of a challenge to pick up and move from where it was, and they did a great job with that. They got over to the facility quickly and got everything moved in its place. It was the easiest move I've ever done. They were A+.”

Review by
04/24/2016

“Those guys were good. Mark the Mover moved me from my house in Chamblee to another, bigger house in another part of Atlanta. The guys worked pretty quickly. It seemed to me they were pretty organized, knew what they were doing, and were just generally friendly. We had one big, heavy piece I was concerned about being able to get upstairs, but they pushed forward and got it up there. They made one little ding on the wall, but other than that I was pretty impressed they were able to get it up there. I'll give them an A. I thought it was good. I would never have gotten it done without them.”

Review by
04/24/2016

“He wrecked a lot of stuff. During the experience, it was fine, but I didn't slow them down to observe everything they did because we were in a rush to get out of the house and get on the road to get down to the border of Georgia and Florida. Then, when they unloaded it, again I should have forced them to slow down and let me observe everything. There was quite a bit of damage. It takes a long time to go around every piece of furniture and see what's going on. There's so much confusion and so many people, and I should have done it. They totally ruined an almost priceless, very old, late 1700's blanket chest dragging it across the garage floor. When I called and told them about it, they wanted to see if it could be fixed, but you can't fix it. On one level, they were wonderful, but they thought they were more wonderful than they are. I'd grade the overall experience a B-. The quality of work is a C. Their customer service is A. They were really, really nice. In fact, they were too nice. They were on time. For cleanliness, I'd give them a B. If they were truly expert as they tell you they are, none of that other stuff would have happened and things would have been wrapped much better. I'd give them a D for that. I'd recommend them with reservations. Be on your guard—watch. I'd say C+.”

Review by
04/24/2016

“They were the best. I've moved many times, and they were spectacular. It was interesting because I was becoming an empty nester. My kids were moving in one direction and I was moving the other. It was kind of a quirky move where they were only moving half. They were really moving my stuff, and they did a great job with that. They were timely, and they were professional. I had gotten very sick the day before my move, so I wasn't as ready as I wanted to be. They were very compassionate about it; couldn't ask for better. There was stuff that wasn't boxed, and they helped me box it up. They had better tape than I had, so they were taping up my boxes. They did a great job. I have to downgrade them on one thing, and I talked to them about it, and that's that they required that they follow our vehicle. To me, that created safety issues. It was very uncomfortable because they couldn't go at the same speed we could. We had people riding up on us because we weren't able to go the speed of traffic because we had to slow down for them. I would give Mark the Mover an A+.”

Review by
04/24/2016

“Mark the Mover moved me out of my house and into storage. I liked the crew leader, Deon, who helped me out. He had a couple other guys working on it. They were very polite and very conscious about taking care of everything. They were fast. I had a good response from them when I booked the appointment initially and when I spoke with the gentleman on the phone to set my appointment just to get the information. I'd give them an A+ overall.”

Review by
04/24/2016

“They moved our house. It was a lot of stuff. They did a good job moving. There wasn't any damage. I'd give them a B+. Their quality of work is A. The customer service is A. The punctuality is A. The cleanliness is A. The expertise is A. They didn't bring big enough trucks. They told me they were going to bring big trucks, and they didn't. They brought little trucks, so we had to take two trips, and it cost me more money.”

Review by
04/24/2016

“The actual moving experience was good, but they broke one of my chairs and then they tried to hide it, so that was part of the negative for me. We moved just from city to city in the same state. I packed us; they just moved us. They were punctual. They worked really hard. They were fast. Their claims department worked with me. Overall, I'd rate them B+. The quality of work is A. The customer service is A. The punctuality is A. The cleanliness is B-. The expertise is A.”

Review by
04/24/2016

“Mark the Mover was great. They moved me and a lot of furniture out of a house that was quite difficult. My house was way up on a hill. I thought it was quite a difficult move, but they had me out and in my new home— unpacked and set up—in three hours. I have nothing but good things to say about them. They're A+, and I'd give them A+ across the board. They were four great guys, and I had a lot of trepidation about this move. They made it really easy for me.”

Review by
04/24/2016

“We had an in-town move, and they moved all of our furniture. They communicated well from start to finish. When I called to set it up, the sales guy was extremely communicative and got back to me really quickly with a quote. We felt like the quote was really fair, and then on the actual move day, they communicated ahead of time. They were on time, and they worked really quickly. They were just—everything about it was great. I'd give them an A+.”

Review by
04/24/2016

“I liked them as a service. I moved from an apartment, and they just helped me move my stuff. They worked fast. They worked hard, and they were fast. They did accidentally damage some furniture because they didn't protect it enough, but I submitted a claim, and they compensated me for the damage fairly. I'd give them a B+ since there was a little bit of damage. For the quality of work, I'd give them a B+. For customer service, I'd give them an A+. For punctuality, A+. For cleanliness and expertise, A+.”

Review by
04/24/2016

“It was an exceptional experience. They moved my home. They were just very engaged. They wouldn't allow me to touch or move anything, whether or not they were moving it for me if I was trying to take it myself. They still basically went above and beyond, and then after they moved my items, not only did they unload their truck, but they took a moment to assist me with unloading my own truck at no additional cost. I'd grade the experience as an A+. I've already recommended them to friends.”

Review by
04/24/2016

“Mark the Mover moved everything for me from house to house. They were on time, they were professional, and they were extremely calm. I was fried, and they were saying, 'Don't worry.' I said, 'Oh just leave that, and I'll come back and get it,' and they went, 'No, we're going to pack this and take it,' and they did. They were just really nice. They were professional. They were courteous. The team leader really paid attention. The guys knew what they were doing. They were an A+.”

Review by
04/24/2016

“They just did a local, in-town move about five or six miles apart. I just thought they did a really good job. They took care of everything, and they showed up on time. They took care of the stuff, moved it quickly, and basically everything went quickly. We moved a whole four-bedroom house worth of stuff in about six hours. The overall experience was an A.”

Review by
04/24/2016

“They just moved me literally .8 miles from one house to another. They seemed like good guys—honest guys. They didn't break anything, and I would say they worked at a fairly steady pace. I wish it had been a little faster, but at the same time they didn't dilly-dally either. They were nice, very respectful, and hard-working. I'd give Mark the Mover an A.”

Review by
04/24/2016

“I had a picture that I asked them to put in my car, and the glasses broke. That's the only negative thing I would say about them. I'm not sure that I can file a claim or anything against them, but otherwise, they were very courteous, and they were on time. They were definitely movers. They were moving me from apartment to house. I'll give them an A+.”

Review by
04/24/2016

“Mark the Mover was awesome. They moved furniture from one house to the next. They were on time. They were professional. They were hustling. They just did a good job. They didn't break anything, and they were respectful of time and everything. They were probably the best we've had. I'd give them an A+ rating. I've already recommended them to friends.”

Review by
04/24/2016

“They moved me out of a house. The guys were good. They came quickly and kind of went right to work. They knew what they had to do. I'd give them a B. The quality of work is B. The customer service is B. The punctuality is B. The cleanliness and expertise is B. I think in the end they started getting tired so they got sloppier toward the end, but other than that it was all good.”

Review by
04/24/2016

“They helped pack my house. They did a great job. They did a better job than I would have done packing my house. We had a huge, four-bedroom house, but we just didn't have time to pack up. So they came in and packed it all up for us. They were kind, they were quick, and nothing broke. They did a great job. I'd rate Mark the Mover A+ overall.”

Review by
04/24/2016

“They were fantastic. They moved the entire contents of our house from one location to another. The service level of the folks that came was amazing. They worked so incredibly hard for hours on end; it was amazing. They were just so polite and very courteous to my whole family. The overall experience is an A+.”

Review by
04/24/2016

“It was actually a great experience. They basically moved me from a small two-bedroom house to an apartment about twenty miles away. They were super awesome, efficient, professional, and friendly. They didn't dillydally. They got on it and had me moved quicker than I thought I would be moved. I'd give them an A+.”

Review by
04/24/2016

“They moved us into a new house. It was probably an average, three-bedroom house. They were very prompt; they were on time. They did the whole job amazingly fast, which was pretty cool. Very courteous. Just great overall. I'd rate Mark the Mover as an A. I've already recommended them.”

Review by
04/24/2016

“Mark the Mover moved us from one house to another in Atlanta. I liked that they did the job competently, and as far as I know, they haven't broken anything. We haven't finished going through everything, but so far no breaks, so they seemed to do a competent job. I'd give them an A.”

Review by
04/24/2016

“It was an extremely positive experience. They relocated all my furniture from one home to another home. They were quick, ] courteous, and professional. They were extremely quick, and they took very good care of making sure the walls weren't damaged. I'd rate them A+ overall.”

Review by
04/24/2016

“Mark the Mover did a good job. They did phase two of a move from our household from one place to another. They were careful, and they wrapped everything nicely. They listened and followed directions on my antiques, so they didn't damage the veneers. They get an A+ from me.”

Review by
04/24/2016

“We moved some stuff out of a storage unit and a one-bedroom into a two-bedroom. They were quick, expeditious, and did good work. They seemed like they were articulate. I was happy with the work. That's the second time I've used them. I'd grade the experience as an A+.”

Review by
04/24/2016

“Mark the Mover moved me from one apartment to another. They were quick, and they did a really good job. They didn't damage any of the furniture or anything like that, and they made sure that we were taken care of before they left. I'd grade them as an A.”

Review by
04/24/2016

“They moved us into our new home from three different locations. They were just prompt, efficient, professional, and on time. They just did a great job. I'd give them an A grade. A moving experience is never nice, but it was fine.”

Review by
04/24/2016

“I moved from a condo to a townhouse. They padded all my furniture and then moved it. They were really fast, and they took care of all my stuff. I'd used them before, so that's why I called them again. I'd grade them as an A+.”

Review by
04/24/2016

“We moved from one house that we were renting to a house that we bought. I liked their demeanor, their hustle, and their professionalism. They handled all of my furniture and everything very carefully. I'd grade them as an A+.”

Review by
04/24/2016

“They moved us from Marietta down to Atlanta. They were the most competitively priced option. They were really good from an admin standpoint on follow-up and scheduling. The overall moving experience was good. It was an A.”

Review by
04/24/2016

“They're awesome. They moved our entire house from Alpharetta, GA to Cumming, GA. They did everything right. Great attitude, motivated—just fantastic service. I'd grade them as an A+.”

Review by
04/24/2016

“They moved stuff from two storage units and an apartment back into a house. The professional service from beginning to end was just great. I'd rate them as an A+.”

Review by
04/24/2016

“They moved some furniture and stuff into a storage unit. They were quick, professional, and didn't cost too much. They were fine. Mark the Mover deserves an A+.”

Review by
04/24/2016

“They did wonderfully. They moved us from one office to another office. I liked that they were courteous, polite, and knew what they were doing. I'd rate Mark the Mover A+.”

Review by
04/24/2016

“They moved me from apartment to apartment. They were on time, they were polite, and they did a good job. They were cheap. I'd give them an A+. I was pleased.”

Review by
04/24/2016

“They moved me from one house to another house. They were fast, efficient, and relatively inexpensive compared to other people. Overall I'd rate them as an A.”

Review by
04/24/2016

“We just moved locations, so it was from a house to a house. They were on time, and they did a good job. I'd give Mark the Mover an A.”

Review by
04/24/2016

“They moved us from our house to another house. We'd used them before, so I was familiar with them. I'd give them an A+ rating.”

Review by
04/24/2016

“They just did an in-town move. They were very prompt, they were very careful with my furniture, and they were very nice. Overall, I'd say A+.”

Review by
04/24/2016

“Mark the Mover did a move for me from a townhouse to a house. They were on time, and they seemed to work hard. I’d give them an A rating.”

Review by
04/24/2016

“They just moved living room furniture and a bedroom set. They were quick and clean. I'd give them an A.”

Review by
04/24/2016

“We're in the middle of the move with them. They're doing great. It's been a terrific experience—A+.”

Review by
04/24/2016

“They moved us, and it was a big move. It was excellent with no complaints. They get an A+ from me.”

Review by
04/24/2016

“Two years ago they moved my house. They were just very careful and very quick. I'd give them an A.”

Review by
04/24/2016

“They did moving service. The overall experience was worthy of an A grade—excellent no complaints.”

Review by
04/24/2016

“Mark the Mover moved me from one apartment to another. They were nice, courteous, and quick. I'd give them an A+.”

Review by
04/24/2016

“They did it for my mother, and she was satisfied with them. They moved her apartment. They just moved some furniture.”

Review by
04/24/2016

“They moved us and my mother-in-law. It was very professional and very trustworthy. I would say A+ across the board.”

Review by
04/24/2016

“I really liked the guys. They were very nice. Overall it was excellent with no complaints. Mark the Mover is an A+ company.”

Review by
04/24/2016

“They moved some stuff into storage for me. I felt they were professional. I'd rate them as an A.”

Review by
04/24/2016

“They did a wonderful job. The work was excellent with no complaints.”

Review by
04/24/2016

“They were very good. Mark the Mover earned an A grade—no complaints.”

Review by
04/24/2016

“The moving experience I had with them was excellent—A+.”

Review by
04/24/2016

“I had no complaints about the moving services they did.”

Review by
04/24/2016

“The last time we used them, it was a full-service move.”

Review by
04/24/2016

“Overall, I don't have any complaints—A.”

Review by
04/24/2016

“That was the third time we'd used them.”

Review by
04/24/2016

“It wasn't excellent, but it was fine.”

Review by
04/24/2016

“It was excellent with no complaints.”

Review by
04/24/2016

“It was excellent with no complaints.”

Review by
04/24/2016

“They moved us. I didn't have any trouble with them.”

Review by
04/24/2016

“Their moving service was worthy of an A grade.”

Review by
04/24/2016

“I had a positive experience.”

Review by
04/24/2016

“I had a positive experience.”

Review by
04/24/2016

“I had a positive experience.”

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