Chimcare
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Chimcare has received 4.3 out of 5 stars based on 54 customer reviews. Learn about Our Research Process.
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1st year as a Best Pick Call
"We leave our customers' homes cleaner than when we arrive."

Richard Peralta | Founder
Company Information
Services Offered
Chimcare is a full-service masonry company that specializes in chimney repair and rebuilds, tuckpointing, chimney flashing, crown repair, and firebox rebuilds. The company also offers chimney sweeping and inspection; the sale, service, and installation of gas and wood-burning fireplaces and inserts; and standard and custom chimney caps.
Warranty
The company offers a three-year warranty on all chimney repairs as well as a lifetime warranty to all customers enrolled in the loyalty program.
Company History
The local, family-owned company was founded in 1989 by Richard Peralta.
Employee Information
Employees wear uniforms and shoe covers, drive marked vehicles, and undergo drug testing.
Additional Information
Chimcare charges an estimate fee, which includes a camera inspection of the chimney flue.
Areas Served
Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Everett, Marysville, Edmonds, Lynnwood, Bothell, Lake Stevens, Mukilteo, Mountlake Terrace, Snohomish
Address
227 Bellevue Way NE #337
Bellevue, WA 98004
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
8:00 am - 5:00 pm
Sun
Closed
Licenses
CHIMC**882C2

Compiled Score:

Chimcare has received 4.3 out of 5 stars based on 54 customer reviews. Learn about Our Research Process.
5
38
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6
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Grade
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Date Collected
Review by
01/03/2023

No review comments provided

Review by
01/02/2023

No review comments provided

Review by
12/30/2022

No review comments provided

Review by
12/30/2022

“Your mileage may vary. The team initially sent to work on my chimney and back patio were relatively inexperienced. Work was performed in a questionable manner. When questions were raised, they were not well received, or excuses were made. I subsequently learned that the rep who had quoted the job had left the company, so this explained why there was a gap between what was discussed in the initial consultation and how the techs were approaching the repairs. Nonetheless, ultimately the first team of techs left the completion of the stone cladding on this chimney at the line of the flashing jagged and unfinished, grinding mud on the lower part of the chimney, and grinding mud in the gutters adjacent to the work area. Grout matching on the patio was poorly executed. After discussion with the company owner and sharing of photos, another crew was sent to the jobsite to complete the repairs. That crew was more experienced and finalized the job in an acceptable manner.”

Review by
12/30/2022

“Poor communication, unfinished and poorly-done work, and a lack of coordination between parts of the company.”

Review by
11/13/2022

No review comments provided

Review by
11/13/2022

“They got the work done eventually and did it well, but getting to that point was a headache, required clarifying the job with workers and office people. They could be more organized internally.”

Review by
11/13/2022

“I could not in good conscience recommend Chimcare to anyone given the experience we had.”

Review by
11/06/2022

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11/06/2022

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11/06/2022

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Review by
11/06/2022

“Friendly courteous service and arrived on time”

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11/06/2022

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11/04/2022

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11/04/2022

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11/03/2022

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11/02/2022

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11/02/2022

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11/01/2022

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Review by
11/01/2022

“Everyone I talked to at Chimcare was kind and honest. We ended up having a wood stove that was unusable and they didn't dance around that fact. I felt confident that our safety was their top priority.”

Review by
11/01/2022

No review comments provided

Review by
11/01/2022

“Initial customer service was good; follow-up was dismal”

Review by
11/01/2022

“The masonry service was good, but the linner service was horrible”

Review by
03/08/2022

No review comments provided

Review by
03/01/2022

“After the work there were problems. They have not corrected the problems as of yet.”

Review by
02/15/2022

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02/15/2022

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02/15/2022

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02/15/2022

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02/15/2022

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02/15/2022

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02/15/2022

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02/15/2022

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02/08/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/03/2022

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02/03/2022

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01/31/2022

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01/30/2022

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01/30/2022

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01/30/2022

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01/30/2022

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01/30/2022

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01/30/2022

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01/30/2022

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Review by
01/30/2022

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Review by
01/30/2022

“We had our chimney cleaned in December of 2020 and that went just fine. The technician recommended that we have some follow up work done on our chimney and we made an appointment in November of 2021. After waiting for a long time for that day and my husband worked from home so, he could talk to your technician nobody showed up or called. When I called to ask what had happened, nobody returned my call. Based on your customer service (or lack of), I will not recommend your company.”

Review by
01/28/2022

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01/28/2022

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Review by
01/27/2022

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Review by
01/27/2022

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Review by
01/27/2022

“The Job was not done very Professional it looked like it a novice did it”

Review by
01/27/2022

No review comments provided

Review by
01/27/2022

No review comments provided

Review by
01/27/2022

No review comments provided

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