“I think the few hold ups that happened were not necessarily their fault, but I’d say specifically they were easy to work with and understanding. They did a small amount of chimney work and installed a fireplace insert for a gas fireplace. I had no problems with any of that. I'd give them an A. They were responsive. They showed up on time and cleaned up after themselves. They certainly kind of pointed me to the right person.”

“They did some work for us last year. They did a great job. They removed the terra cotta tiles from the inside of one of our chimneys and then replaced it with the steel liner. They also replaced the damper within the chimney. I'd give them an A. I’ve got a second chimney and I plan on using them again. I was very satisfied. I had no issues with their cleaning up or anything afterward. They were right on time, as well.”

“They did some work for our church. It was very good. They showed up when they were supposed to, both for the estimate and the work. They finished very quickly, and we were very pleased with the workmanship. I'd give them A. The people that I interacted with were very gracious and very knowledgeable. They cleaned up after themselves.”

“They were honest, kind guys and gave us an honest quote. They didn’t do more work than needed to be done. They explained to us that some more work needed to be done, but it didn’t need to be immediate so I appreciated that. I'd give them an A. They were very appropriate and kind, and helpful.”

“My experience with them was OK. They left some goop on my roof, but I never called back. They could have been a little neater. Overall, I'd give them a B. I cross my fingers and they’ll be getting a phone call if there’s a problem because I can’t inspect it.”

“They arrived on time, cleaned up after they were done, kind of did what they said they were going to do on the timetable, they said they would get it done, the quality of work, and installation was good. I'd give them an A.”

“It was good. They were good. I remember that we just needed to get some work done pretty quick, and they were pretty responsive. I think their price was good for us too. I'd give them an A.”

“They got to the job quick. It was like an emergency. I had to get my chimney relined to get a hot water heater. That’s how I got it done. They were quick and efficient. I'd give them A+.”

“They were prompt. They were expensive, but as far as I know they did good work. I'd give them an A. They did the work they were hired to do. It looks good and it works well.”

“They were reliable. I wasn’t there at the time, but my wife did say that there were no problems and they did good work.”

“I liked the end product. They did a new front entrance, steps and what surrounds them. I'd give them A+.”

“They did a good job. We have no complaints. They took down a chimney for us. I'd give them A.”

“They did a good job. They worked on the chimney. I'd give them an A overall.”

“They did the job very quickly and we haven’t had any problems.”

“They did some work for us. I had no complaints.”

“They installed a chimney flue liner. They earned an A.”

“I liked their promptness. I had no complaints at all.”

“We had a chimney liner put in. They deserve an A.”

“They relined the chimney. I'd give the overall experience a B.”

“They repaired a leak that was up on the roof. I'd give them an A rating.”

“They did cement trim work. I'd give them a B overall. It cost a lot.”

“I had no complaints. They were great.”

“I had no complaints with the work.”

“Things were done OK. They repaired a patio and they also repaired some damage to the chimney. I'd give them a B overall.”

“I had no complaints.”

“They repaired my chimney. I'd give them an A grade. They were efficient and did a good job.”

“We were happy with the work. They did a good job and I think I'd recommend them to anybody.”

“They were trying to fix the thermostat on our gas fireplace. I'd give them a B+.”

“They  were great. They repaired the chimney. I'd give them an A+. I liked everything about them.”

“They did chimney work. I'd give the experience a B+. They did what they said they were going to do and it worked out fine.”

“They bricked our chimney. I'd give the overall experience a B. We haven't used our chimney because it's not winter yet.”

“They did fireplace work for us. I'd give them an A for the experience. It was excellent. They were awesome and great.”

“They installed a liner in our chimney from where our old furnace dents outside. I'd give the overall experience an A.”

“I'd give them a B overall. Their customer service and quality of work were good. I thought the quality of work could have been done better.”

“They did a good job. I had a leak on the fireplace, so he fixed the leak, cleaned it, and put new stuff on it. I'd give them an A overall.”

“They cleaned the chimney, replaced the cap, and filled in some cracks. I'd give them a B+ overall. Their punctuality was fine.”

“They installed a stone patio for me. I'd give them an A. They did a good job with the patio. The only thing, they could have done a little bit better on the cleanup.”

“They replaced the brick that's inside of the fireplace. I'd give the experience an A grade. They get the job done and they're not a hassle to work with.”

“They had to come back a couple of times, but they were very professional. They replaced two chimneys at my house. I'd give the experience an A+.”

“They  did some chimney repair. I'd give the experience an A+ grade. They were very good; they were awesome. They were very professional, on time, prompt, and knew what they were doing. The entire experience was really good.”

“They did a good job. They had to repair the exterior portion of the chimney. There were parts that were breaking off. I'd give the experience an A overall. They were well priced and punctual.”

“They repaired some bricks that were falling off of the chimney and they repaired the top. Then they waterproofed it. I'd give the experience an A. They were on time and did it when they said they were going to do it. I thought it was a little expensive.”

“They did work on our fireplace. It was great. I would give the overall experience a B. The quality of work seems to be fine. They were very attentive and he was there when he said he would be there. I probably would recommend them.”

“They kind of blew out of there rather quickly at the end and left a mess that I had to clean up. Other than that, it was pretty good. They touched up my walk up front and the patio out back. I'd give the experience a B.”

“They rebuilt the inside and the top of the chimney then put new chimney linings. I'd give the overall experience an A. It was a bit of confusion about what the rules were for getting the electricity turned off.”

“They put in new stoop’s on the front and back of my. They also redid my flagstone patio. I would give them an A+. They did everything they said they were going to do when they said they were going to do it.”

“I  have nothing but good things to say about them. They were prompt, they recommended some additional work that I felt I surely needed. I was very happy overall with the work they did. I'd give them an A+.”

“Most recently, they rebuilt my chimney and then they came back to fix it when there was a leak. I'd give them an A- overall. I felt like the price was a little bit high, but everything else was great.”

“They did a good job. We had them replace a cap on a roof vent pipe. They did what I think was a really good job. It took about two days, including the day to order parts. I'd give them an A rating.”

“They  repaired our chimney and did some work on the patio stones. They get an A+ from me. They did what they said they were going to do, cleaned up after themselves, and they were polite. They came when they said they were going to come and minded the fence for the dog. They were great.”

“They did the outside portion of the chimney. I'd give them an A. Everything was on time and they were responsive. They did everything as promised. As far as coming in when they said it was going to be done, they finished it in two days—on schedule. There's nothing to complain about.”

“I had a very good experience with them, but I've since rented my house. They seemed very professional and I would call them again if I ever needed chimney work done. I don't have any complaints yet. I'll see what my tenants say after the winter, but I think it should be fine. I would recommend them.”

“They put in a gas fireplace and some masonry work to dress up the old brick. I'd give them a B+. It was a good experience. One of the guys laying the stone was less experienced than the other; the pattern that was laid out could have been a little more uniformed.”

“They did some good chimney work for me. The last time I tried to get a hold of them, they never responded to me. I was following up on some of the work and then I never heard back from them. I would give them a B for the experience. The work they did was really good, and they showed up when they were supposed to show up.”

“They relined a chimney, extended the height, and repaired a crack that ran a good way down the entire outside of the chimney. I'd give the experience an A+. Their cleanliness and expertise were good. We've already recommended them once. They came out, did the work, they were reasonably priced, and good all around.”

“They  rebuilt our fireplace inside, took out the old crumbling stone face, and put a whole nice, new, beautifully done stone face on it. They took it all the way up to the ceiling, which was only halfway up the wall before. They made a new hearth, the bottom part. It was beautiful. I'd give them an A overall. They did a great job. I would definitely recommend them.”

“They put stands in chimneys. We haven't really tried out the stands, but I thought they were really good. We need to have cold weather and we haven't had any. They were very nice. We haven't really tried them because it's been so hot. I'd give them an A. They were really nice and very responsive as far as doing the work and coming back. I had no complaints.”

“They inspected our chimneys, cleaned both chimneys, then came back and installed a new liner with a new damper in one of them because it was damaged to the flue. It was fire danger. Ryan came out and he was very good. He convinced me to get rid of a heat shield that's no longer being used. They did a very good job. I'd give them an A+ overall.”

“They did some outside brickwork on the outer wall. The experience was an A. Everything was great. I would recommend them if somebody asked about the work that they do. They did the work when they said they would do it, although I had to wait a little bit. They were very professional about it. The man gave us a good estimate and we talked about the price a little bit, so he knocked a little bit off.”

“There was an opening near my chimney cap and birds were coming in. I reached out to them to help me solve the issue. I had a cap put on my chimney. I'd give them a B-. There were a lot of scheduling issues and folks didn't come during the appointment times that were scheduled. There was a lot of back and forth miscommunication as well. Once they sealed the area, I had to have another contractor come out because they didn't seal it all the way.”

“I had a positive experience with the cement people. That was very positive and they did wonderfully well. It was the person that sold the job. He told me that I wouldn't need a new cellar door, that they would straighten this one out. They came out and did the cement work and then when he put the cellar door on, I couldn't even open it. He said, 'Oh, it's all done,' and I couldn't even open it. It was supposed to be black like the other one. He took some kind of a can of spray paint and sprayed it black and it chipped off in no time. I had another person come and take all of that paint on and put on good paint. As far as the cement people, they were perfect, they were wonderful. The person that sold the job it was not perfect. He had to take that cellar door off that he said he was going to straighten up. Then he had to chisel all of the cement that they had put on. It was beautiful when they got done, but then he started messing with it. I'd give the experience a D. The cement was good, but when he put on the door and told me that everything was fine and driving off and I had to call him back and say it wasn't because I couldn't even open the cellar door. That certainly wasn't good. It was supposed to be done in a certain amount of time and because he screwed up it wasn't.”

“They had to rebuild the top of the chimney and replace the two bricks down the side. I'd give them a B. The first time they did it, they had to come back and fix it. The first time wasn't that great, and then I complained. They sent someone else out that fixed it. The first time they were rushing because it was a little sloppy. They sent someone else out and that guy did a good job. The final job was good, but the initial job was not. I don't think they would have came back unless I called and said I wasn't satisfied. Their customer service was good, and they came right out. Their punctuality was good. They left a dead spot on my grass from where they washed off all of their equipment, but it’s green again now. I would say they should have laid down a tarp or washed everything out in the street instead of my lawn. The guy that originally looked at the job was good. The people that they sent out to do the job were OK. Overall, they did a good job, but they had to come back and fix it.”

“The work they did was pretty decent for the worst part. Their customer service made the experience negative. We contacted a rep multiple times to come out for some quotes and he never showed up. We had two jobs requested. One job was to come and remove an old, wood stove. We had that done and they sealed off the fireplace and fixed up the cracks. That was well done. The next job we were looking to replace the wood stove with a pellet stove. We called multiple times for quotes and were told that they called their guy that gets the quote, but never got the quotes back to us. We repeatedly called and texted asking where the quotes were and they basically ghosted us. So we went with a different company at that point. I'd give them a C, they're right in the middle.”

“I thought the guy was fine, except he left some pieces of trash about that I wish he'd taken with him. I didn't bother to call about it, but it should have been picked up. Essentially, he changed the dimension. He put in a new pipe going from the hot water heater into the chimney and up through the chimney to the top of the chimney because the dimension was too narrow or too small from the previous one we had. It was a fairly significant job. It took him maybe an hour and a half, two hours to do it for a guess. I'd give the overall experience a C. They were on time as far as I remember, but their cleanliness wasn't so good. It was a big piece of pipe, about six or seven feet long. He just left it out next to the chimney. I wouldn't recommend this company.”

“They're really good. I liked them; they came out and did what they said they were going to do. Their price is as they quoted. I had no real reason to be disappointed with their service. I'd rate them an A-. I think they're good, but there are a couple of things they could have done better. I was thinking about using them again. The estimator was exactly on time versus when he said he was going to come. Their expertise was really good, but there are a couple of things I thought they could have done cleaner. I thought they did pretty good work. They would be on my list of people to call again if I needed service, given that I thought they did their job relatively well and their cost was competitive. I would be willing to call them again.”

“I liked that they were keeping their price to what the estimate was even though it required extensive work. They kept to their word, and they did above and beyond the call of duty, I would say. It's really great. They replaced a chimney. They cleaned out the years of rubbish in the chimney. They also had to replace some bricks and rebuild the extensive interior of the chimney. A local realtor recommended them. I would give them an A+. They weren't the cheapest, but they weren't the most expensive. They were really good. They spent a lot of time out here doing the work. They got into it that well. I would pick them again.”

“They seemed knowledgeable about the work they were doing. They were flexible in terms of the scheduling and in terms of, we got a stove and the installation of that stove and we paid for the stove first and then we paid for the installation after the work was done and I think because we did off season they were willing to negotiate a little bit on the price of installation so that was all very well received. They came when they said they would and they were sort of predictable, reliable, that kind of thing. They're very pleasant while they were doing the work. They put in a wood burning stove and they had also done work on the exterior of the chimney so it was kind of a two part job. It was both an interior and the exterior as well. They were doing some repointing at the top of the chimney, updating where it needed to be repaired. I'd give them an A.”

“They did a really good job for us. They're professional and on the ball, and they did the job that they had to do for me. They were frank with me. They had to replace some brick, and then I had them put a waterproof seal on my brick. It started with my daughter's house, where she was getting stuff fixed up. She had a liner put in and stuff like that, and they did the same thing to my house, too. I would give them an A grade.”

“I guess the thing that stood out was they were honest with me, told me what was there and they were willing to come back when I had some issues with some water seeping in which was not really their fault but they've come back and helped me out with that. They're local. They're not too far from where I live. They were, I thought they did a nice job. It was chimney work. What they did was I had a lot of damaged mortar in the chimney and it was breaking and there was water getting into the chimney, and they repaired it. They redid the mortar and a lot of the bricks in the chimney. They also, I have a wood stove. They also put a flue from the wood stove to the chimney, a steel flue or aluminum. I can't remember what it was but it was from my wood stove up to the chimney. I would recommend them to a friend or neighbor. I'd give them a B. I think it was a tough one but the mortar didn't exactly match perfectly but it's not noticeable. Only the owner's going to notice so they did a nice job.”

“It's been good. The estimator seemed very knowledgeable. The crew came out and they seemed to do a very thorough job. There was one thing with the cable which goes through the chimney to the fireplace box that needed adjusting to make it longer because it doesn't properly latch and they never got back to do that. They were pointing the top of the stone chimney and installed a concrete cap. They installed a new movable stainless steel cap on top. I would give them a B+.”

“I am pleased. They did a great job. They did a couple extra things for me, and they cleaned up. They were there when they said they were going to be there, and they did what they said they were going to do. They were perfect and excellent. They redid some bricks for my chimney. I think I found them in the newspaper but I'm not sure. I would give them an A. They were great.”

“They were on time, courteous, quick and answered my questions. They cleaned the chimney. They fixed the crown. They didn't do any masonry work. It was a recommendation given to me by my gas fireplace company. I was putting in a gas fireplace insert and they gave a recommendation. I would give them an A.”

“They just did quality work, seemed to be on time, and did what they said they were going to do. They did some concrete repair, fixed a sidewalk, just cleaned up some busted concrete, and stuff like that. I have already recommended them. I would give them an A.”

“They did a great job. I think they were just very responsive in arranging a time that was pretty quick in coming out to do the work. They repaired a chimney, including repointing and looking for places where water is coming in and sealing those up. I would give them a B.”

“They're the ones that did our fireplace. I think they were pretty quick. That was important to us with getting ready to move. They inspected it and then made repairs so when we had the house inspected it would do well. It was a brick fireplace. I would recommend them. I'll give them an A.”

“They come when I call them. I've been using them for ten years, probably. I recommend them all the time. They put in a wood insert in for me—a wood burning stove—and they've done some brick work before. I would give them an A.”

“I had a very good experience with them. They're very professional. They did a chimney lining. There was a little bit of masonry involved in it. They were recapping the top of the chimney. I guess they would have to be a B.”

“They did a very good job.”

“They did some work for me last spring. I would give them an A.”

“I would give them an A. They did a great job.”

“It was good. They were nice and pleasant. They were pulling out an old speaker intercom system and putting in new brick. I would give them an A.”

“I remember I was looking and it was price, I think was the factor. I don't remember anything bad about the customer service so it was good. They built, fixed a retaining wall and repointed the chimney. I guess I would give them an A.”

“They basically just did what they said they were going to do and they did it. They were removing a wood stove. There was nothing that stood out about their customer service. I would give them an A.”

“I liked the work quality, and the efficiency was great. I actually heard about them through a dealer. I would give them an A.”

“I think they did a great job. They did new steps and a front walk. The customer service was great. I would give them an A.”

“I had a positive experience. There was only one gentleman who was here, I think.”

“It seems to smoke a little more than it used to. In other words, it doesn't seem to draw quite as well as it used to. Other than that, everything is fine. The rest of it is OK. We didn't have any problems. I would give them a B instead of an A because it's smoking a little bit.”

“As far as the work, I would say they're a B+. They could have done a few things better. This job that they did was pretty hard and complex because of the situation and where the stove was and all. I was really pleased with the effort. They didn't come as early as I thought they would so they had to work late but they did finish.”

“They were great. I needed the top of my chimney fixed before I had something else done. They seemed to know what they were doing. They gave me a fair price and they just did it. I chose them because the guy who was putting in the fireplace told me, called it. Well the chimney is masonry. It's brick. They were redoing the top of the chimney. I would give them an A.”

“Well they seemed to know what they were doing and did a good job of it and everything but ever since it was first worked on three or four years ago, we haven't got as much heat out of the stove as I used to. I don't know what happened or why. Three, four, five years ago, I forget when it was, they came out and cleaned it and took out the damper that was in the fireplace, upper part of the fireplace. I have a wood stove. Then they were in here, a year and a half or so ago they put a pipe down through the chimney. It works, it burns good and all that. I just don't seem to get as much heat out of it as I used to. It's probably got nothing to do with them but. I think they did a little bit of masonry up at the top of the chimney when they put that pipe in. They had to do a little bit up there. They were friendly and polite and answered my questions. I'll call them again sometime in a few months to get it cleaned out. I guess the grade would be in the middle. Well not negative, not positive. I would give them a B.”

“The buyer bought the house, and everything went well. They did masonry work. That house had a wood stove in the basement, and their work had something to do with the platform that the wood stove was sitting on—the work was for it to be made larger. That's the work that MCP performed. They were local here to where the house is, and other agents in my office had used them and recommended that we consider them. As far as I remember, the customer service was good. I would rate them as excellent.”