East Coast Landscape Design
7th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

East Coast Landscape Design has received 4.7 out of 5 stars based on 91 customer surveys.
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7th year as a Best Pick Call
"Since we started the business in 1979, clients have been our number one priority. We bend over backwards to satisfy them. We give firm price guarantees for the quoted work as well as start and finish dates. Calls are returned on the same day, and employees wear uniforms and undergo drug screenings and background checks."

Mark Simpson | President
Company Information
Services Offered
East Coast Landscape Design offers custom residential landscape design services, including planting, patios, walkways, retaining walls, outdoor kitchens, fire pits, drainage, and erosion control.
Minimum Job
The company requires a $4,000 minimum job.
Warranty
East Coast Landscape Design offers a ten-year warranty on hardscape work and various one-year warranties on other work.
Company History
The local company was founded in 1979 by owner and operator Mark Simpson.
Distinctions
Mark Simpson is a Certified Segmental Retaining Wall Installer and a Permeable Interlocking Concrete Paver Specialist (PICPS). The company is a Certified Techo-Pro Contractor and a member of the National Association of Landscape Professionals, the Interlocking Concrete Paving Institute (ICPI), and the National Concrete Masonry Association (NCMA).
Licenses
MHIC #42490
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel

Compiled Score:

East Coast Landscape Design has received 4.7 out of 5 stars based on 91 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/21/2017

“I think they were timely. If I had any concerns, they responded to them very quickly, which I liked. They gave me a lot of follow-up and care. They also have a quarterly newsletter they give out to their past clients, and they update you on what you should be doing this year—what to plant and things like that. They did some hardscapes too. They built a small retaining wall and extended a concrete sidewalk. I'd give East Coast Landscape Design an A.”

Review by
12/21/2017

“They were very professional workers. The finished product was very nice. I've had several jobs by them, so I think I have a reasonable basis for experience. They did two jobs. One was providing soft landscapes with plantings and hardscaping with a brick sidewalk and stairs with railing. The second job was planting of hemlock/holly trees in the backyard. I would say they're A. It'd be A+, except they're a bit on the expensive side.”

Review by
12/21/2017

“The quality of the work is always great. I've been using them for a long time. They did a hardscaping/landscaping project for me several years ago, and now they maintain it on an annual basis. It's always good. I get a lot of compliments about the work. I have a lot of people, even delivery people—everybody loves the work they did. It's really beautiful. I highly recommend them. I'd give them an A for sure.”

Review by
12/21/2017

“It was excellent. I will definitely recommend them to anyone. They work on schedule. They were right on target. They finished on time, and that's where it stays. I really liked that. They did paving. They paved my new driveway. They get an A.”

Review by
11/14/2017

“We were very satisfied. They were very professional, on-time, friendly, and dependable. We were very satisfied. They did landscaping, paver, and then they also steered us to a gentleman who did a deck remodel and a pergola. East Coast deserves an A.”

Review by
11/14/2017

“They were very good, on time, and very neat about everything that they did. They were very good at planning. They've done pavers before, but they just did landscaping this time. I'd give them an A+.”

Review by
11/14/2017

“The work they've done so far has been satisfactory. They did, principally, landscaping at my house in Washington. I've had no complaints, and I would recommend them.”

Review by
11/14/2017

“They've done work for me for 25 years. I like how they de-bed. Their de-beds are the top in the world; it's just beautiful. They let you be a part of the decisions. They're just nice people to work with. They come and do their job, and when they leave, it looks like a beautiful thing has happened. They've done landscaping. I have a slope in my backyard, and they landscaped the whole slope and put stone steps going up to a park behind my house. They just did this trench for my guest fireplace—beautiful job. They're an A+ all the way. They did this little trench, and the edges were as straight as their de-bedding. I've never seen a trench quite this nice.”

Review by
01/25/2017

“I’ve worked with Mark, the owner, before. He is very honest and open—great reputation. They deliver very quality work, and they work well as a team as they promise. The last project that he did for me was light landscaping, patio, and some sod work for us. They put in some grass, then some beds, and then put in the patio. I would grade them an A+. I recommend them highly.”

Review by
01/25/2017

“It was not very positive with landscaping. I did two different projects. They did my patio and it was nice and good. But we did landscaping and it was not good. The plants they brought are very weak; they did not survive and they do not look good and they were expensive and I have to hire someone else to do it. I would grade them a C. The patio they did very well.”

Review by
01/25/2017

“They still haven't returned my phone call. Apparently, I still owed them a few more bucks and there was some work that they still needed to do and so I tried calling them and that was a year ago. And I haven't heard back from them, so I'm guessing they just washed their hands of it. The work that they did was OK. We asked them to take out all the weeds and a week later they all grew back because they didn't put down a layer like most companies would do—a tarp or cardboard so that weeds wouldn't grow back. It looked nice, but when you started to dig into it, it was half-assed. They put stonework out front and they didn't put any glue down. And all the stones were loose and now they are already falling down, so I had to call someone else out to glue the stones down. It was neutral. It looked nice. You had eight guys trying to finish a $4, job in one day, and they rushed it. I would grade them a C. My wife had drawn up some designs that she wanted to be done. And this was the owner or whoever came out to do the estimate, and she asked him if he wanted the sketching and he said no. He was basically going to come out and do what he wanted. Some was OK and some wasn't; it was rushed. They were on time and worked hard. I'm not going to recommend them.”

Review by
01/25/2017

“They listened, and they tailored their recommendations to me. They were on time and on budget. They did hardscape and landscaping for me. I would grade them an A.”

Review by
01/25/2017

“I’d rate them A. They were very personable, answered questions, and were interested in doing the job. They landscaped under my deck, water shed, and did erosion control. I would definitely recommend them.”

Review by
01/25/2017

“They did a good job with the landscaping, and they were very responsive. I would grade them an A-.”

Review by
01/25/2017

“They did what they said they were going to do, and it looks good when they are done. They added landscaping, low plants, and a tree to two sides of the house. They get an A+.”

Review by
11/17/2016

“I would recommend them.”

Review by
11/17/2016

“They applied things like fertilizer for me. I’d give them a B+ for my overall experience. I just like that I don’t have to worry about scheduling things. I like that I can pay in advance and that someone is taking care of it.”

Review by
11/17/2016

“I think they have a great designer. We love the design. They did landscaping for us. It took them a long time to finish the project, but the workers were great and did a great job. I’d give them A- for my overall experience.”

Review by
11/10/2016

“They built a 12-foot-high, 4-foot-long retaining wall. They also did landscaping and paving. I liked that they were efficient. They did what they said they were going to do. I liked their completeness. I’d give them an A because have no complaints.”

Review by
06/22/2016

“I liked them. They were very professional and did the job I asked them to do. They were an A.”

Review by
06/22/2016

“I liked them. They were very professional and did the job I asked them to do. They were an A.”

Review by
06/09/2016

“They were very professional, courteous, flexible, and helpful. They were a top-rate company, and I really enjoyed working with them. I would definitely give them an A for my overall experience with them.”

Review by
06/09/2016

“They were very professional, courteous, flexible, and helpful. They were a top-rate company, and I really enjoyed working with them. I would definitely give them an A for my overall experience with them.”

Review by
06/09/2016

“It was such a negative experience that we had to call the county to intervene. They billed us for work that they didn’t do. They said they did work that they didn’t do and they charged us for it, but they had to give us back the money because the county intervened. It was a very negative experience with them. They did do some work and the work that they did do was very poor and very sloppy. I would not give them anything positive at all. We were ready to go to court. Fortunately, this county has a very good consumer department. They intervened and it took some back and forth by the county and they ended up having to refund the money and we had to have the work done by somebody else. I would never consider them even a runner-up to a Best Pick. It was a con.”

Review by
06/09/2016

“It was such a negative experience that we had to call the county to intervene. They billed us for work that they didn’t do. They said they did work that they didn’t do and they charged us for it, but they had to give us back the money because the county intervened. It was a very negative experience with them. They did do some work and the work that they did do was very poor and very sloppy. I would not give them anything positive at all. We were ready to go to court. Fortunately, this county has a very good consumer department. They intervened and it took some back and forth by the county and they ended up having to refund the money and we had to have the work done by somebody else. I would never consider them even a runner-up to a Best Pick. It was a con.”

Review by
05/30/2016

“He’s been doing work for me for a long time. He designed a front entrance for me using stone, and then he did hardscaping and a whole bunch of landscaping around it with lighting. He does really good work. They get an A+ for our overall experience. He comes back every year and takes care of stuff.”

Review by
05/30/2016

“He’s been doing work for me for a long time. He designed a front entrance for me using stone, and then he did hardscaping and a whole bunch of landscaping around it with lighting. He does really good work. They get an A+ for our overall experience. He comes back every year and takes care of stuff.”

Review by
05/30/2016

“They did paving for me. They did a driveway. They just did a good job, and they were very efficient. I would grade the overall experience as an A.”

Review by
05/30/2016

“They did paving for me. They did a driveway. They just did a good job, and they were very efficient. I would grade the overall experience as an A.”

Review by
05/24/2016

“I liked everything about them. They did good quality work, and they were nice people. I’d give them an A for my overall experience with them.”

Review by
05/24/2016

“I liked everything about them. They did good quality work, and they were nice people. I’d give them an A for my overall experience with them.”

Review by
05/24/2016

“I liked the fact that they were thorough and that basically, what they promised they would do, they did. I also liked that the job was completed in a timely manner. I would give them an A for the overall experience. I was very satisfied and happy. Whatever we basically agreed to, it was completed as agreed, and I’ve considered using them again for another job.”

Review by
05/24/2016

“I liked the fact that they were thorough and that basically, what they promised they would do, they did. I also liked that the job was completed in a timely manner. I would give them an A for the overall experience. I was very satisfied and happy. Whatever we basically agreed to, it was completed as agreed, and I’ve considered using them again for another job.”

Review by
05/24/2016

“They did a great job on my front yard, so I’m going to have them come back and do my patio in the summer. They gave a good estimate. It was forty degrees out, and they were out there doing my retaining wall. He had people come and get the dirt involved. He showed me different things, and he helped make it very simple. He didn’t hound me for the payment, and I kept asking him when would he get paid. That was very comforting for me because I paid in three installments. I’d give them an A for my overall experience.”

Review by
05/24/2016

“They did a great job on my front yard, so I’m going to have them come back and do my patio in the summer. They gave a good estimate. It was forty degrees out, and they were out there doing my retaining wall. He had people come and get the dirt involved. He showed me different things, and he helped make it very simple. He didn’t hound me for the payment, and I kept asking him when would he get paid. That was very comforting for me because I paid in three installments. I’d give them an A for my overall experience.”

Review by
05/19/2016

“I did not like a lot of things. I would not recommend him. I didn’t think the presentation was professional and he didn’t know what he was talking about. Clearly, he hadn't read it before he came over. We went with a different company which was a much, much, much better experience. I would probably give them a C- for my overall experience.”

Review by
05/19/2016

“I did not like a lot of things. I would not recommend him. I didn’t think the presentation was professional and he didn’t know what he was talking about. Clearly, he hadn't read it before he came over. We went with a different company which was a much, much, much better experience. I would probably give them a C- for my overall experience.”

Review by
09/29/2015

“They did some work a couple of years ago or so. They did the job very well. They were flexible in terms of scheduling to my needs and they did a good job of putting in the landscape that we asked for. They just did landscaping work. I would say they're a B rating. I don't have any strong reason why they're not an A. I don't know if it's their fault but they were trying to put me in because I have a very small job and they had these other big jobs that were taking more time so I had to wait a little bit to get my work done. I don't think it'd be different than any other company though.”

Review by
09/29/2015

“They did what they said, they did it on time, and they did it in budget. They were refurbishing a pondless water field. I found them from a referral. I would give them an A+.”

Review by
09/29/2015

“They were making a front walk and a driveway, and they did a wonderful job. It was excellent. They were friendly, and they gave us different catalogs and ideas. They pointed us to places to go to look at stones and so forth and so on. What they started, they finished. I would say they get an A.”

Review by
09/29/2015

“It was outstanding. I liked the design of the plan and the implementation of the plan. They finished the job. From the time they started it until they finished it, the work was on time and a quality job was done. I think they deserve an A grade.”

Review by
09/24/2015

“I liked interacting with the owner, and they promised what they delivered on time. They did some landscaping. They put in some stepping stones and some plants along a sloped part of my property. I would recommend the company. I would rate them as an A.”

Review by
09/24/2015

“They're reliable. They've been doing work for us for a long time. They're fine. I don't have anything to complain about. They had come out to do maintenance. I've been using them for about five years. I would recommend the company.”

Review by
09/24/2015

“They're great. There are three major things. The guy who came out to do the discussion and planning of the design was very open. He talked a lot. He gave us better ideas of what we wanted to do. The team he assembled to do the work did a phenomenal job. There was a lot of handwork done, like hand digging and the installation of the concrete. They did the tiles that go on the ground. They cleaned up very well afterward. They did a retaining wall. The wall is holding up perfectly right now. I had work done by them before. I would recommend them as well. They’re an A-grade company.”

Review by
09/24/2015

“They did a really good job. They built a wall in our backyard. They got the job done on time. They did a really nice job. They did better than I thought they would. They were able to come in at a price for a product that nobody else could compete against. That's about it. It was a retaining wall. The wall is still holding up fine. I think I found them on the internet if I recall correctly. That was a long time ago. I would recommend them. I would give them an A.”

Review by
09/24/2015

“They're very professional. Obviously, the work is above par and they're a great group of people to work with. They did complete landscaping. They did the entire backyard, and they actually do maintenance and service our landscaping. I've been using them for about three years. I would absolutely recommend the company to family and friends. They're an A-grade company.”

Review by
09/24/2015

“I liked quite a number of things. Some of the important things were timeliness, efficiency, and speed. These were the most notable things that I saw immediately when they started the work. They did the landscaping on my lawn. My basement was dripping water—it was seeping through the wall. We thought it was something to do with the wall. They said it was the landscaping, and that was precisely what it was. I wanted to test it through everything to make sure that it holds, and it has held. I would recommend the company. I've recommended them to friends. I've been speaking to them, and I have been to the office. They are conscientious and very professionally minded. When they get started on the work, they don't stop until they finish it. If they say that it will take three days, that's exactly what will happen. They’re A+.”

Review by
09/22/2015

“They're wonderful. The owner is just very warm, friendly, and genuine. They just did a great job. Everything he said he would do, he did. If I wasn't happy with something, he was happy to come back and make it right. I've used them three times now. I had a landscaper come in to do some work and they actually landscaped the yard. The water came to the house and for the first time in 30 years, I ended up with some water in the basement, because he landscaped it so the water was coming over the foundation. East Coast came in and just kind of dropped it down and made it so that it all drains away. I haven't had a problem since. It was really scary because the insurance wouldn't cover it because it was landscaping. I had them come and put a new patio in my backyard. I had them come and redo part of my yard and make it like a morning garden. It's just gorgeous. He also put a fence in. It's really perfect. He's done a lot of work for me. There's a book of recommendations in the area of the top-rated companies—Best Pick Reports. I keep the book because I've had such a great experience. He's just wonderful. I have to call them again. Out of lots and lots of things that he put in the yard, only one shrub died. I have to call him and let him know that one of them died. It's been really dry. I don't have any problems with that. Last year, he put in the pavers in my screened room, a walkway around the side of the house, and a patio in the backyard. My grass cutting company started running over it with the heavy equipment to cut the grass and bending off the ends of the pavers so it was breaking up. They fixed it. He came and had their guys fix every bit of it. It really, in my opinion, wasn't necessarily their fault, but he didn't argue with me. He made it right and that was it. No questions asked. They’re A++.”

Review by
09/22/2015

“They were creative. The job was landscaping. It's not something that everyone is familiar with—we didn't know which kind of plants would be deer resistant and that sort of thing. They knew their plants. They knew which ones would grow in what kind of area. They also had to come up with a solution for the bank where the water was running toward the house instead of away from the house. They fixed that very easily. They showed up on time, and I think they deserve an A.”

Review by
09/22/2015

“I was satisfied with it. I was getting a lot of water in my house. I had a civil engineer come out and look at my yard. I was getting a lot of water from my neighbor who did not want to cooperate. After the engineer came in, Mark did the work and implemented the plans to have the water pull away. It was a drainage situation. There were a couple of follow-up things I wasn't happy with but I would give them an A- or a B+.”

Review by
09/22/2015

“They did good work. They did primarily hardscaping. They built a fireplace and a patio. I used them 20 years back at another property, that's how I chose them. I would give them a B. They could get better at their responsiveness and things like that.”

Review by
09/22/2015

“It was a combination of value and quality of work. They put in some replacement slate stone steps, from the street to our front porch. We had used them before and my wife found them. I would give them an A.”

Review by
09/21/2015

“They came when they were supposed to come, they did what they were supposed to do, and the price was what they quoted. They did some tree and shrub trimming for us. I thought the work was an A.”

Review by
09/21/2015

“They do a really excellent job, first of all. They really do a very professional job. They edged and cleaned up everything really nicely so it was a beautiful setting. Initially they had also given me kind of a plan that I could use or that they would install for me. I ended up doing a lot of the stuff myself and then they came back later on and did some other work for me. They're really knowledgeable about plants so they gave me a lot of good ideas for low plants that were also deer-resistant, which has worked out fabulously well because we have tons of deer. The deer pretty much leave my stuff alone completely. They stay within the price that they give you. They don't come out with something different. What they tell you it will cost is about what it will cost. They're very nice people to deal with. They did a whole plan of things that they would put in. They suggested the plants, so even if I did it myself I could use their plan, which I still have and it's beautiful. It really fits the front of my lawn really well. It looks very nice. I would give them an A+, absolutely.”

Review by
06/02/2015

“We have a company that takes care of our lawn. The company is called East Coast Landscape. They're fantastic; we've been using them since we moved into this house. I know they're getting bigger, but the owner still comes by twice a year, just talks with us and makes sure things are going well. Their crew is in and out, we don't even know they're here, we just know that our lawn looks great. When things were dying or there was an issue in the backyard with a handrail, he noticed it. He came back by, in after hours, he said, ‘Hey, when we were here we noticed your handrail is kind of funny and we know you have kids. Do you want me to help you take it down?’ He hung around and helped me move it so that it was no longer a hazard. Little stuff like that is what they do all of time; it's just great. I would definitely give them an A rating. They're fantastic.”

Review by
07/21/2014

“They did the front walkway to the house. They actually did a very lovely job with the walkway. It took them a long time to finally get started on the project. I know they were backed up, but, in terms of communicating the schedule and what was the hang-up, that wasn't well done. In addition, the cleanup afterward took a lot longer. Once they finally came to clean up it was good. I actually called one of the supervisors over and said we were going to do a walkthrough. When he saw the fact that the people had left stuff lying around, he was really shocked. I heard about the company because it was in Best Pick Reports. I would give them B or B+. I mean once they finally got going it was really good so a B+.”

Review by
07/21/2014

“They put in a walkway and then outdoor steps going down a hillside. They also put a rainwater collection system underground. I'd say that the work itself was an A, but the paperwork was a little slow. Every now and then, there was a communication issue, and they showed up when I had no idea they were coming to start the project. That sort of got things off to a bit of an uneven footing. The project was completed. It was a little pricier than what I thought it would be, but it looks wonderful, so that's not an issue. If somebody wanted to look at it as an economical process, I'm not so sure this would be the best company to go with, but since the grade is based on workmanship, I'd have to give them an A.”

Review by
07/21/2014

“I've got a lot of dead plants that are not being replaced that are guaranteed. They pretty much did my whole front, all the flower beds. They built a wall, which I was happy with. I wasn't happy at first because it wasn't far enough forward, so they redid that. They're charging me for it of course. They planted in the middle of the winter and at least half of the plants have died. I've been trying to get them to replace them and I still haven't had any success. I'd give them a C.”

Review by
07/21/2014

“East Coast Landscape built a fence, and I think they did a very workmanlike job. I'm very pleased with the quality of work, and I was pleased with the attention to detail and the speed with which the work was completed. They deserve an A.”

Review by
07/21/2014

“The backyard is not level, so they built a retaining wall, and then they built a pad behind it. They were out there working in the snow to get it done in time. I'd give them an A+ because they came on the weekend. They came right after it snowed, and they got it done. I was surprised they did what they did.”

Review by
07/21/2014

“East Coast Landscape was very professional. They put in a new front walkway for me. We discussed the design I wanted, and they were very helpful. I’m extremely, extremely happy, and I would absolutely recommend them to anybody. I already have, as a matter of fact.”

Review by
07/21/2014

“I would give East Coast Landscape Design an A rating because they were great.”

Review by
07/21/2014

“They were fine. I would give them B+.”

Review by
06/10/2014

“I'd probably give them a B+.”

Review by
06/10/2014

“East Coast Landscape did some work for me, and I was satisfied. They get an A.”

Review by
06/10/2014

“I liked everything about the work, and East Coast Landscape knew what they were talking about. They showed up on time, and it's worked out well so far. I tried them, and things worked out. I got an estimate from somebody else, but East Coast Landscape seemed like the best fit for what I needed. I'd probably give them an A.”

Review by
06/10/2014

“The work was done really well, and it was really high quality. Mark was very good to work with. East Coast Landscape did a good job on our property, and they were respectful of the people living here. They did a walkway and some planting. I would recommend them, and I’d give them an A.”

Review by
06/10/2014

“East Coast put in a patio with a retaining wall for a hot tub, and some steps leading up to it. Their workmanship is great. If I do further work, I would call them, and I’ve referred them to three other people. I’d give them an A.”

Review by
06/10/2014

“I liked East Coast Landscape Design. They did hardscape and landscape work. They were professional and courteous, and they answered all my questions. They did a good job—they did what they said they were going to do. I would give them an A.”

Review by
06/10/2014

“East Coast Landscape did a very good job, and they were on time. I had hired them before a long time ago, so this was their second time doing work for me. I would give them an A.”

Review by
06/10/2014

“East Coast Landscape did our walkway in the front of our house, and then we used them again for the back patio. I’d give them an A+.”

Review by
06/10/2014

“East Coast Landscape Design really took their time and did a nice job. They did landscaping for my home. I'd rate them as an A.”

Review by
06/10/2014

“The lead guy from East Coast Landscape was amazing. He did the hardscaping, and he was just really great. They’re an A+.”

Review by
06/10/2014

“I called East Coast Landscape for my landscaping needs because I got a referral from a neighbor. I would refer them, too, and I would give them an A- grade.”

Review by
06/10/2014

“I liked the responsiveness. They’re not the most proactive firm. There’s a lot of times we had to, after they finished the job, tweak many things. At least they were responsive and did those things. They built a retaining wall on the side of our yard. I wouldn’t think it would stop me from recommending them, but I wouldn’t give them five stars. I would probably give them four. The owner of the firm is very good about coming to you and telling you what the job is going to be about, but then he disappears. I think that’s what resulted in all the follow up issues we had because he wasn’t there. I would give him a B, not excellent, but good with a few issues.”

Review by
06/10/2014

“We had them come out and spend a long time going over what we wanted him to do. He told us it was going to cost money for him to make a plan and we asked him what the estimate would be if we had him do the job. He told us around $20,000. So we said, ‘OK, go ahead, make up the plan.’ And what he gave us with the estimate probably added up to about $80,000, so completely off. We felt like we just wasted our $400 and we explained that. When he came out and had the whole plan it was clear that he didn't really know, so he had to go back and redo stuff. They keep calling us and we keep telling them, ‘Come down in the price, because you're way off.’ So it's just a big waste of our time and money. We're not going to have them do the work because it's completely off of what we discussed. I'd give them a D.”

Review by
09/30/2013

“They did a neat job and did it on time. They were willing to work with me on a few glitches that developed. They put a patio in and a walkway out front. They did a clean, neat job and finished it off cleanly and neatly. We had gotten a good review from somebody else they had done work for. I'd recommend them. I'd give them an A+.”

Review by
09/27/2013

“It was absolutely a positive experience. The owner came out and discussed the work, and I found him to be a very professional person. The company's very reliable. The workers who came were very professional. There was good communication with the guy in charge, and I really like that. They did exactly what we had asked them to do. They didn't work on the lawn. We're pretty much do-it -yourselfers as far as our landscaping goes, but there was just a lot of spring cleaning up that we needed because it was just too much for us to handle at this point. So they did a lot of cleaning up of yard debris, cutting back, and then they did a lot of sculpting of landscape beds—re-sculpting, mulching, and weeding. They made everything look just, you know, tidy and clean for the year. There were no surprises, and the yard looked very, very nice afterward. Then the person in charge of the work even said to get back in touch with him if there was anything else we wanted him to do or if we weren't satisfied—if things needed to be corrected or whatever. So it was a very, very good experience. I haven't had to get back in touch with him for any reason. I’d definitely give them an A.”

Review by
09/27/2013

“East Coast Landscape Design was excellent—terrific. They laid it out nicely, and the design was nicer than what we could’ve come up with. They did work for us ten years ago, and it was really beautiful, so we called them back. I’d definitely recommend them—they’re an A+.”

Review by
09/26/2013

“East Coast Landscape was recommended by a construction company that I used. They did some planting, and they were very receptive to suggestions. They were very competent and very easy to work with. I would recommend East Coast Landscape and give them an A.”

Review by
09/23/2013

“They charged way too much money, but I was in a hurry and couldn't wait any longer. But they charged me way too much money. They charged me twice as much as they should have charged me, and I think they took advantage of me. Otherwise, the job itself was fine. The work was done fine. It just felt exploitative. All we did was extend some gutter spouts down to the street so that they wouldn't drain into the grass or drain into the neighbor's yard. They were working for the neighbor at the time and then I said, ‘Oh I'll get these guys to do it.’ Then they quoted me this price, and things got out of hand. I had to go away, and I couldn't deal with it. I shouldn't have agreed, but I did. The work was performed, and I think it was an excellent job—that wasn’t the problem. I won't use them again—that’s for sure—because I don't want to pay that kind of price, but as far as the work that was performed, I’d give it an A.”

Review by
09/23/2013

“They closed my pool up and filled it in. There’s a couple of things. I mean, they were good. They filled in the pool and made it not a pool anymore. They came in and did very fine. His people did a very fine job of it. He was just a little flimsy on the end because a couple of items involved weren’t knocked off of the bill, but that was it. Overall, the land is filled in. It’s good, and I have no problem with that. His people are very good workers, but the soil and stuff like that is not really that good, and I'm not getting the type of yard that I really want to come in. I had already put a lot of stuff on it, and it’s still not in. So he's OK for the job and this, that, and the other, and I'm OK with it. It was quite expensive and things like that—that’s the only thing. I'd rate them as about a B+.”

Review by
09/20/2013

“I like the quality of the work. I found them in an EBSCO ratings manual, and when I spoke with the person from East Coast who came out for the initial conversation, I had a positive experience, so we moved forward. It wasn't a big landscape job. They resurfaced and did a patio and then an old, small walkway leading around the side of the house from the back patio to the front of the house, and they graded a new, wider, much better walkway there. It really just kind of connected the front and back and opened things up and made it look very nice. I would probably give them an A-. My only concern is that I haven't gotten a full response about some follow-up. It’s not exactly a cleanup issue because they cleaned everything up, but it was more sort of helping me understand how to maintain a couple of the things that were in a few areas. There was some dust residue from the job that I tried to sort of clean up when they first told me to. They were supposed to get back with me to help me figure out how to remove that. They haven't gotten back to me yet, so that’s my concern. So make it an A-.”

Review by
09/20/2013

“They came out and saw the problem with my backyard. They diagnosed it and proposed a plan. It was a reasonable price, so they came in, did it, and it works. I had flooding in my backyard, which required some regrading, and they had to put in a pipe to drain some water out of the yard. This was kind of a mid-range job. It was a couple thousand dollars, and it seemed to fall right in the middle. People either do, like, landscape design on big houses or they're lawn mower companies, and it’s very hard to find somebody in between who could do this. The people who were able to do this were really looking for $12,000 jobs. So I only found two who were able to, and they were able to do it right away. I give them an A.”

Review by
09/20/2013

“They're finished for the most part. They still have a couple of trees to plant, but those aren't coming in until October. Ninety-eight percent of the work is done. We basically re-landscaped the front yard and put some hardscape in. I work in the same area where the company's from, and I just noticed them one day on the way to work. Then I had Mark out to talk and just thought he would be someone that I could trust in getting done what I needed to have done. I would say they get an A-. We had a minor communication issue but nothing that was a problem. They stood up to everything they told me and made everything right. I've got no issues with them, and I'll use them again. I give them an A-.”

Review by
09/20/2013

“Very good service. They did everything very nicely. They came to plant some bushes and put mulch in, and the whole yard looked very nice when they left. Five or six years ago, they did the whole yard, and this time they just did one side of it because some bushes had died, so they came and replaced them. Because they did such a good job the first time, I called them back. They get an A.”

Review by
09/20/2013

“I had a positive experience. They were a one-stop shop and very professional. They landscaped my backyard, including a patio. I give them an A.”

Review by
09/18/2013

“I had a very positive experience. They built a big retaining wall for me. I’d like to give them a positive recommendation. The workmanship seems like it was very, very good. I’m not a professional, but I’m guessing that they did everything according to code, etc. The people were very nice, cleanup was nice so I don’t have any complaints about that. I did have one issue at the start of the project, though, that was a little bit problematic. I was trying to get the project done in August, and I was getting bids. It turned out that the East Coast bid was actually the best bid, so I felt pretty good about that. Their bid was a little less thorough on paper than one of the other ones I got, so I worried a little bit about that, but I think in the end it wasn’t a problem. But the problem was when I finally decided to accept this bid, the one stipulation I had was that it had to be done in August, because I was heading on a long trip in early September, and I didn’t want construction to be partway finished or anything. So what I was going to do is if I couldn’t get it done in August, I was going to wait until I got back. The guy I talked to in the office, who was also a nice guy, said he would check with the boss and see if they could do it. So he called back and said that they could do it, so I then sent $3,000, which is what they, when you accept you send them $3,000. But then the problem was I never heard from them again and August went by and it was September and I was leaving on the 13th. So it was the very day early in September, and I thought I’ve just got to call and ask for my money back because I can’t start the project now. I was worried because I’d never worked with them before. I didn’t know whether they were on the up and up or if they had just taken my money. But it turned out, that very day before I called, the crew showed up. I said, ‘Is it possible you can get it done before the 13th?’ And they said yes. Then from then on, it went swimmingly. Everybody was nice, the crew was good, they were efficient, they did careful work and they didn’t wreck anything. I think the wall is done really professionally, so I think they did a really good job. It was just that beginning. Except for the front end part, and I think that was basically communication. I’m totally satisfied with the work they did, but I think the communication part of the front end was not quite what it could’ve been. I think I would still give them an A. I think as much as the front end scared me a little bit, because I thought my plans were going to be disrupted, I think when they finally got on the job, they did a terrific job and I have no complaints whatsoever. They have the earmarks of a very good company, so I don’t want to mess them up in anyway. I got them out of that Montgomery book, that’s how I came upon their name anyway. I think they’re a good company.”

Review by
03/20/2013

“I use East Coast Landscape. We've been using them since we bought the house last June. They gave me a good referral for my sprinkler system. I would give them an A+.”

Review by
03/08/2013

“I do have a lawn company that comes and fertilizes, East Coast Lawn Treatment. They put fertilizer or whatever your lawn may need. I'm not really satisfied. I've used them for a couple of years- initially, it was very very good. But I've noticed that last year, last year was extremely hot, maybe that had something to do with it, but I had a lot of it, a weed, that was in my lawn. They got rid of dandelions. They're cautious with children and pets. They put the little flags up. They call a day ahead to say that they're coming and ask if I have any objections. We have bird feeders and bird baths, so we made them aware- so now they cover the bird feeders when they spray. I would give East Coast Lawn Treatment a 'B' grade.”

Review by
03/04/2013

“I used East Coast Lawn Services. It was tough, people not responding quickly. They did mainly fertilizing for me. Initially, they responded well. I would give East Coast Lawn Services a 'B+' grade. I would recommend them. They do good job.”

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