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“They did concrete and landscaping. The landscaping was good for the most part. Some plants have not survived but I am not sure if that's normal or not. I would think they would last longer than a year. I have not called back about other dying plants. The concrete work I have concerns about because it continues to crumble. Every time I blow off the driveway, the concrete dusts. There is still dust coming off after 14 months. It keeps shedding concrete and I am concerned how long it will last. I have not called yet about the concrete. For the most part they were fine. The landscaping and sod work was good.”

“Consistent and professional”

“Bregenzer did a great job on the irrigation system and he had fantastic ideas of the placing of the hedges.”

“We still have some unresolved quality issues that we can't work on till the seasons change. So, if they are resolved this would become a five, but the jury is still out on that.”

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“Overall work is great and yard always looks good.”

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“Great job. Very dedicated crew, hard workers. Very pleased with completed project.”

“Repositioned and reused nearly all of my existing, original plants, saving me lots of dollars.”

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“I like a lot of things about them. Virtually everybody on their staff, Roger Bregenzer, who owns the place, Adam and his wife, Kelly, work with Roger. Kelly did some design work for us that we thought was fantastic. Adam kind of implemented that and really got a lot of the design. He was in charge of the crew that built it. Of course, Roger was overseeing everything. They were terrific. They're thoughtful. They think about what you tell them and try to incorporate that into the design, but they still remain flexible. I can't say enough positive things about them. They have done an extensive amount of work - landscaping, hardscaping, plant installs, tree work. They've touched virtually every aspect of our yard. They're A+. I have recommended them multiple times already. This is the kind of guy Roger is, he's doing some work for a college of mine right now, and of course, at Christmas time he always gives everybody some little gift. This guy is one of the best guys I've ever met in my life. He is a terrific guy.”

“The approach to doing the landscaping, rather than concentrate on doing a big plan, he just gave me a rendering of the yard and what he envisioned, and then he built to it. And so it was a very easy process. It was extreme makeover backyard edition. We had all trees in our backyard, really no lawn at all, and he didn't have to remove the trees. I contracted with somebody else, one of the folks actually out of the Best Picks Report. They took all of the trees out, redid the fence, and then he came in and put in a new patio, steps, new lawn, and landscape along the perimeter of it. It was a complete redo. I mean it doesn't look anything like it used to. For the patio, they used pavers. I'd give them an A. They turned out pretty good. Actually, all three of the companies came out of Best Pick, the fence company too.”

“They were very responsive, on time when they say they're going to do things, and very receptive to listening to my wishes and translating them into reality. They do total yard care for us. They're an A+. They really are good. I said yard work, but actually, I mean, he's done landscape design and redesign, and landscape counseling. They're just so head and shoulders above anybody else we've used. They've also done masonry work for us. I recommend them every chance I get.”

“I'd recommend Bregenzer as a landscape contractor. I thought that they were very good at following through and getting the job done. They pay a lot of attention to detail and they basically do a good job. They did some landscaping and some hardscaping where they basically put down some stone. They were using bricks and stones. I think they deserve an A+.”

“They're consistent, on time, almost early so I'm sometimes not ready, and know what they're doing. Everything from hardscape to landscape to monthly maintenance - they've worked here for eighteen years. I'll give them an A. I changed for two years, went to somebody else because it was cheaper and I came back. You get what you pay for.”

“They do very good work and they're very dependable. Bregenzer’s has done lots of things. They redid our driveway, did some hardscaping, as well as landscaping work, as well as monthly lawn maintenance. I'd give them an A+ pretty much across the board.”

“They are good people, consistent, and reliable. They do my weekly lawn maintenance, and they've done some landscape installation. They have done hardscaping actually, with stones in like a dry creek bed. I'd give them an A.”

“They did great work. They're very easy to work with, very honest, and ethical. They did landscaping, and they used pavers, brick, stones, and water flow. I'd give them an A+. I'd be very likely to recommend them to a friend. ”

“They're on time, and they do what they say they're going to do in a timely fashion. They put in some sod, redid a pond, and did a retaining wall. They get an A+, and I am very likely to recommend them to a friend.”

“They do work for me a lot, and they do good work. They're prompt. They have very polite people that work for them, they know what they’re supposed to do, and they do it. They do landscaping for me, and they’ve helped with brick and stonemason work. I'd give them an A+.  ”

“They were very good at what they did. They gave great service, and I was extremely happy with the product. They did a large landscaping project and built a wall around the stream bank behind our house. They built a wall around it on both sides to protect the erosion that was occurring around the stream on the banks. They also built walkways to get down from the front house to the back house using large stones and cement blocks. They get an A+.  ”

“They did a small project. We weren't certain what we wanted, but we sort of knew what we didn't want. He came over and laid something out. His crew was very good and very conscientious. They came out, and as they got into it, they saw it wouldn't work the way we thought it would. We talked, the lead man talked to the boss, and he came up with something that really looks good and fits the bill of what we wanted. So it's one of those things where you run into problems with the project, especially a little one where you're not doing a lot of super planning, and they just handled them, talked them out, and got a successful resolution. That's pretty important when you're getting work done around the house. It was just a relatively small area that had to be dug out. There was a retaining wall there, not very high or very wide. They tied it into some boulders so it would look nice from the drive. They leveled that whole area out so we could easily put our garden there without fighting a pretty steep slope. It was very small, just a few days of work for them, but when they came, they worked. They didn't goof off. I'd give them an A+. They were very easy to work with, and we knew going in that because of the size of the project, they couldn't tell us what day they were going to start. We told them we were flexible, so we sort of flowed it into a broad area. They had a crew out in a couple of days, they showed up, and knocked it out.”

“They were fine. They did excellent landscaping work with no problems.”

“There's a few things. The bidding price deviated quite a bit from the actual price of what he charged me afterwards. There was no clear visibility on why the charges, what for. There's no upfront communication about why there would be an increase in price or whatsoever. That was very negative. Basically, it doubled. The other thing is the quality of work is very average. If you have a nice garden and you end up paying- he's rather on the high end of price- you expect much, much better quality. He did half of the work that I told him and then the rest he said, 'Oh yeah. That wasn't really easy, so we didn't do it that well, so we kind of not covered that.' I had to follow up with him multiple times to get part of the work done. Instead of fixing what he did afterwards, I was able to negotiate for another type of coverage. But the experience was bad from the quality from the price. The customer service was really not what it was. You had to go to the threatening level ultimately. I still feel bad about it. I would never recommend them to anybody. He was doing landscaping in my yard. We had a really nice backyard and what we got was a wreck. I think he can only do average. It was more of a designer backyard and then he was done. He was just supposed to remove the bamboo in the backyard and rebuild what we had and I got less than I had. He saw the way it was before and he wasn't able to redo the same thing with his team.”

“They did good work. They were expensive. They did landscaping. They had been recommended by a neighbor and I had seen the work that had been done there. I had two or three estimates. I had seen something they had done previously.”

“They did some landscaping work. I like their professionalism and how easy it was to work with them. They were terrific. I'd give them an A.  ”

“They're easy to deal with. They're on time every week, and they do a great job. It's what I look for. They did landscaping. They get an A.”

“They did work in the front yard. He was pretty responsive by email and phone call. They did an extension of the front porch with stone.”

“Mr. Bregenzer is a great person to do work with. They do landscaping. They’re an A+ company.”

“We’ve given them a referral, so we recommend them. They do landscaping. I’d give them an A-.”

“They do all our maintenance, mowing, edging, blowing, and trimming bushes. They also do planting for annual plants and flowers. I'd give them an A.”

“They take out and plant large trees, bushes, plants. I'd rate them A+.”

“He's the best pick you could ever have. There is absolutely no one better at landscaping design, landscape execution, caring for trees, shrubs, flowers, brick, mortar, or stone. Nobody's better.  ”

“I bought this house years ago, and it had been owned by a young couple that was overwhelmed because it's five acres. All the bushes were hidden under vines and overgrown. It was a mess. Roger came in and set it up. We did a major landscape refresh. We hired an outside contractor to redo the driveway. We had to pour asphalt, and they added a little bridge. He did the wall at the end because I didn't want it to look like a new house. It's an old house, so he did this old-time stone wall in the front of the driveway, and then he did an additional stone wall later around one of the big trees in the back. He did those two things, and he did all the planting. It was a substantial amount of work, and ever since then he's been coming here once a month or once a week, to maintain it. They all did A-grade work. They just come according to the weather. If I know I'm going to have a really big party, I tell them ahead of time, ‘Hey, this week I've got a big group coming on Thursday. Can you re-route the schedule and make sure they come in Thursday around noon to make sure everything is picked, the leaves and all that, so everything looks tiptop when my company comes?’”

“They didn't install the stairs that I want and didn't install properly. They've never fixed it, so now I have to pay somebody else to fix it. I'd give them a D. They messed up putting in the stairs properly, but everything else looked fine. There was no customer service. I would not be likely to recommend them.”

“They do our yard service on a weekly basis. They're responsive, they’re very accommodating, and they take the time to explain things and educate the customer. That's important to me because I don't know anything about plants. I'd give them an A+. We recommend them constantly.”

“They did some landscaping, built a wall, did landscaping on the two houses in the front, and planted about 2 trees. I liked Roger because he’s up front with you, he follows through on everything, and he’s easy to get in touch with and communicate with. I'd give them an A+.  ”

“They provided hardscaping for our outdoor patio, and they built a fire pit for us. The levelling was not done correctly, but they actually went back and redid so that the grading was correct. I appreciated them taking the extra time to do that. The quality of the work was good. I'd give them an A.  ”

“I've worked with Roger for years, so he does good work. He's been doing our landscaping for probably 2 years, and we’ve gotten to know him over a long time. If we need something he always gets it done. I'd give them an A.  ”

“They did some landscaping in our front yard, and they replaced some bushes and trees that were there by our house in the front. He provided some information and sketches of what he was going to do, and on one side of the house, he also put patio steps going down a hill and landscaped the place where we had dirt eroding. We’d talked about putting in a sprinkler system, but we decided to hold off on that. He made some very good suggestions. We told him what we were kind of thinking about doing, and he came back with some very good recommendations and several different options. Of course, he asked us what our budget was, and the recommendations he gave were pretty much close to what we were looking for in the budget. He gave us several different jobs. He was very personable and worked with us in a timely manner. His crew did a great job. We got a lot of nice comments from our neighbors about the work they did. They all get an A.”

“They do some landscaping for me, and at first they did yard maintenance. They are very careful about the work that they do. If there's anything wrong, like a spot in the lawn or some kind of thing that the regular workers don't know what to do with it, they'll consult with the owner, and they'll take care of it. In other words, I've had landscapers or yard maintenance people who just will continue to mow a bunch of leaves and won't do anything about it. They don't even think about what they're doing, but these guys actually look at the yard and do the trimming when it's necessary. I don't have to tell them. They're used to the job. They get an A+ for quality.”

“He did a phenomenal job. He put in an entire blue stone patio, then did edging, landscaped the area, and moved a 4-year old Japanese maple tree. I liked that they could the hardscape and the landscape. They were extremely professional, worked good hours, and cleaned up after themselves. I'd give them an A+. I’ve recommended them numerous times.  ”

“The job was very, very well done. Excellent. I just don't like that their services were way too much money. I think he just charged way more than what I should have been charged. They fixed a sinkhole for me. Two sections of my driveway had to be taken up to fix the sinkhole. They put all new grass in my front yard. I'd give them an A, but I don't think I would recommend them.”

“They did landscaping.”

“They did some stonework, and it was good work. I'd give them an A.”

“They did our landscaping for years. They were excellent.”

“They did hardscape and landscape in the backyard. I liked the quality of the work. They got on it, and they got it done. I'd give them an A.”

“I had a positive experience with Bregenzer’s.”

“They laid a flat stone walkway. I’ve worked with Roger in the past, and he was able to complete the job on time and did a good job. He did A work.”

“They did some landscaping around the house. They were very easy to work with, very friendly, and they did a great job. I'd give them an A+.  ”

“They've done everything for us from weekly landscaping maintenance to big landscaping projects. They just did a stonewall for us. Their work is top notch. I'd give them an A.  ”

“They're here every week. They do my landscaping, and the last job they did was positive. I'd give them an A.”

“They did landscaping and some work with flowers. They were pretty knowledgeable. I’d grade them an A.”

“They did landscaping for us. They’re knowledgeable and responsive, and they did what they said they were going to do. They get an A+.  ”

“The work that they did was fine, but when I emailed them about replacing some plants that we lost, I had to email twice, and I still haven't heard back from them. The plants are warrantied. That is the only issue I have with that company. They did landscaping. I'd give them an B because of the lack of follow-through.”

“They were doing hardscape on our property. They built retaining walls, a patio, a driveway, and some steps. They did a bunch of hardscaping plus contouring. They moved dirt around, and the finished product is beautiful. I'd give them a B because sometimes they were not responsive. The days they came, they certainly came and worked hard, but there were lots of times they said they were coming and didn't come.”

“They did the backyard landscaping. The finished product was fine with one exception. Everything was pretty positive for the most part. I'd give them a C. They made a mess of the driveway and gauged out the driveway. Their carpentry work was poor. The finished product was fine except for the carpentry work they did.”

“I sent a follow up email to him explaining to him why the experience was not positive. They did landscaping for me. Primarily, he was thousands and thousands over his quote. That was one thing. He didn't use top soil. He used this clay, kind of rocky stuff. I would say the big thing was him being massively over his quote, like nowhere near it. I'd give them a D. Their punctuality was fine.”

“We had Berzineter for large landscape job. They have been rated very highly for year. They were very outstanding on hardscape work, they put in a patio and installed the fountain but on the landscape was just average a few plants died on us. I would grade them an A for the patio and fountain, but a B for the landscape work.”

“We had some landscaping done back in the spring. They were able to come in and do the job within a day so that was good. We just had them do some clearing of an island and putting down soil and planting new plants. They did trimming for a tree and did planting and installation. As far as what they did, I would say it was an excellent, A grade work, but we found out about a month later that they had cut a wire in our sprinkler system and we had to get it repaired. That stuff happens all the time. I'm sure if I would've called him back, he would have come and fixed it but I couldn't prove that he did it so I didn't touch base with him. I just paid another company to fix it. All-in-all, I would say it's excellent. They did what they said they were going to do.”

“Roger and his crew, they're good people. They do a good job. For me, it was just a good experience all around. I'm very happy with the work that they had done. They not only did what they were asked to do but they came up with some ideas on how to improve the project, and overall, it was just a good experience. It was a whole backyard and outdoor kitchen kind of redo, which included a lot of landscaping as well as hardscaping. They did the patio, island kitchen, fire pit, and that sort of stuff. I think I chose them through the Best Pick Reports booklet. They get an A grade from me.”

“I liked what they did as far as the work. Their team was effective. We had some other folks here that used a lot of vulgarity. These guys did not. They were really professional in their jobs. They actually installed a water feature. They redid the entire backyard and planted some mondo grass. That's about it. Also, they put in a garden on the side of the house. They were recommended by one of our neighbors. We talked with a couple of other landscapers and Roger seemed to have a better understanding of what we wanted. He was able to do it just a little bit over the budget that we had. They’re an A+.”

“He was a visionary. I liked the vision that he cast for the work that we wanted to have done. We didn't have a set plan. We were looking for ideas and he was good about giving us some great ideas. It was kind of partial hardscape and partial landscaping job. They basically took a portion of lawn and turned it over to a landscape area that surrounded some stone steps that were existing. I would give them an A. I only had one issue. From his perspective, maybe it wasn't a big thing. I give him credit for that. After we had scraped the lawn and we were getting ready to do the plantings and stuff, I suggested that I'd like to see some fabric put down to ward off intrusion by the Bermuda and I was talking with Roger's foreman. He said 'Really, we're going to be putting such a think layer of mulch down that you won't have to worry about that' but I have spent a lot of time this summer pulling grass out of the landscaping.”

“I liked everything. They were really, really good. They did our front yard and then they did our backyard. They did a great job. The guy that is the head of the company, Roger Bregenzer, has a very creative eye. He could look at our lot and just visualize what would really look nice there. The basic design was really good. We're very happy with it. The work got done very quickly. I think they did the front in a week and the back took two weeks. Our driveway is difficult to get trucks in and out and we wanted to be able to get our cars in and out of the garage and every night, so they positioned all their stuff—materials and tools—in such a way that we could easily get in and out of our garage. We were just very, very happy with them. We signed them up to do the continuing maintenance on the landscaping. In the back, they had to build a stonewall to replace some railroad ties that had been there and had rotted. Then they had to rip out a concrete stairway and walkway. They put in a really nice curved stairway or walkway that really looked nice. They were doing stonework with walls and walkways as well as putting in the landscaping. They moved a lot of the plants that were there. It just came out great. We had three different people come out and talk to us. We just had a lot more confidence in Roger, with what he was saying and how he was approaching the whole thing. I would definitely give them an A+.”

“I actually left them a message about a month or so ago and I didn't get a response from him. I had some work done with them, I was just calling him about the work that he had done and I haven't heard back from him. That would be my only issue. The work was great. He took out a bunch of wild growth and put in grass and put in plants and things like that and sprinklers. I would give them an A.”

“They're thorough. They worked hard. They're friendly, and you can talk to them. They're knowledgeable. They redid our complete backyard. They’re an A+ company. He seemed to know what he was talking about.”

“They were friendly, responsive and had good prices. I purchased a lilac for a friend of mine who lives in Atlanta. I chose them because that was my friend's landscape company. I'd give them an A rating.”

“I liked that they did an excellent job. He did what he said he was going to do, and I'm very pleased with it. He's a landscaper. They built stone retaining walls all over the backyard and built a fountain. It was a big project. I chose them out of the Best Pick Reports. They get an A grade from me.”

“We liked the work that they did. Their communication was very good. They did some landscaping work. They did both landscaping and masonry type things. We got a couple of different quotes and I think they had a good price and a good product so we went with them. I would give them an A+ rating.”

“He's professional. He does what he says he's going to do and when he says it. He's reasonable. He's done a lot from putting in a pond to drainage, retaining walls, design work. I chose them because he's reliable. I would grade them as an A+.”

“Their price was fair with the type of work that they were going to be doing. They had some good references as well. They did drainage and leveling and landscaping. I chose them because of the price. I would give them a B rating.”

“I ended up going with Roger Bregenzer. They did the front and backyard. They were just updating it. My husband says the jury's out because they put it in in the winter and nothing's bloomed yet. He says you should call back in two months when things are blooming we could give you a whole lot better because some of the things we're looking at right now are sticks. The customer service was excellent. His crew that came out here gave you the best money for your dollar because they worked hard. They didn't just stand around or anything. They were working the whole time they were here. The work that they did, I'd give him an A for. I'm looking out right now in the backyard and some of the plants they planted looked like they were dying off and now I'm seeing leaves coming out. So it's really hard to see until it happens what it looks like.”

“I ended up using Roger's company, Bregenzer’s. I like him; I thought he was honest. There's a lot of work they ended up doing. They did some hardscape stuff and planting for me. I have used him since then. I'd give them an A grade. Bregenzer’s also did tree service for us, and I'd give them an A for that as well.”

“We used Roger Bregenzer’s company. They did a lot for us. He did a front walkway and a swale with a drainage area. He extended the stairs in the back, and he did some brickwork. I'd give them an A for sure. The customer service was good, too. Everything was very helpful, and everybody from top to bottom did a great job.”

“The quality of the work was basically what made it positive. They did some hardscaping, some landscaping. I'd say a B+.”

“They are fine. They are just doing my maintenance now. I would give them an A.”

“They did a good job. I'd give them an A.”

“The people were very, very nice, they were very creative, and they did a good job. They did a pretty large scale backyard project that included some hardscaping, retaining wall, deck, regrading, drainage. I'd say A work.”

“There was some positive and some negative. There were several things that made it neutral. I think on something like this, timing is everything. Because there were times I felt the work was good and as we progressed I think the situation deteriorated. Some of my issues with them had to do with communication from the top to the workers. Also, I had also felt at times that they had too many things going on with other jobs and they needed to be focused on one job at a time. I think the lack of communication from Roger down to his workers was an issue and the quality of the materials is an issue. Those are a few examples. I would give a C. I paid them a lot of money, I've got high standards and if you do a good job I will praise you to no end. If you don't do a good job, I will let it be known. That's just the way it goes. I don't think I'm unreasonable in my expectations by any means.”

“They did a renovation to my yard that I was very pleased with, and they did my weekly yard service until about a year ago. They made the decision to discontinue working in my neighborhood, as I was the only one in my neighborhood that they were actually doing the weekly service for. Roger and I talked about it, and he was going to have to charge me a lot more money, so we mutually agreed to part ways. They did what they were supposed to do and what they said they were going to do. I'd give them an A-.”

“We did a really expensive backyard renovation, everything from removing and replacing deck boards to fixing irrigation issues in our yard to actual landscaping—tearing out existing landscaping, putting new plants and shrubbery in, and stonework. Bregenzer’s did what they said they were going to do. All projects go over, but they stayed within the budget, for the most part. All questions were answered, and all communication was good. The project was done to our expectations. They deserve an A grade.”

“I could go on and on about Bregenzer’s. I think they’re absolutely top-notch. They completely go over and above what they’re supposed to do. They’re proactive and preventative, and they do things in a very timely manner. They’re geniuses when it comes to arboriculture. They exceeded my expectations—A++.”

“I’ve used Bregenzer’s for three years, and they’re experienced and dependable. They do a great job. They put in a new driveway with stone pavers and a retaining wall. They deserve an A+.”

“It was landscaping work, and Bregenzer’s did a really good job. He did what he said he’d do. I chose the company because they just do a better job. I'd say they deserve an A grade.”

“Bregenzer’s is always prompt, well-equipped, and quick. I’d never hesitate to continue to use them. They did a complete landscaping makeover that included plants and hardscape patios, walkways, and stairways. I’d give them an A+ for sure.”

“They've done work for us for probably the last ten years or so. Every time I have landscaping work and that kind of thing, I always call them. I found them through a reference from somebody else. I would absolutely give them an A+.”

“They’ve done my monthly maintenance for eight years or longer, but they recently did a project involving changing some beds around and planting some plants. The work was completed when they told me it would be. I’d give them an A.”

“Bregenzer’s was very thorough, they did what they said they were going to do, and they had a good plan in terms of what they thought we should do with my yard. I use them because of their reputation, and they’re very turnkey. They do a very, very good job—they’re an A+.”

“I'd give Bregenzer’s an A grade.”

“Bregenzer’s should get an A-.”

“I'd give Bregenzer’s an A—the best grade.”

“They’ve done all our landscaping for a long time. They show up every week and do their job, so I'd say they're an A.”

“Bregenzer’s relandscaped our backyard. They guarantee their work. I’d rate them as an A.”

“They do my weekly maintenance now, and they’ve done a ton of landscaping over probably 15 years—he does it all. I've never had a problem. They’re good. They should get an A+.”