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“They were fast and did everything well. When they left, everything was perfect.”
“The main problem I had with Power Home Remodeling is the sales tactics. They put a lot of pressure on you to decide right away. While I liked the job they did, and they were a nice company to work with, the one thing I didn't like was being put under pressure and having hardly any time to look and see what the offer was.”
“Everything turned out very nice except for the siding frame around the kitchen windows for some reason when they took out the window the frame shows alot if caulking not sure why but they said they don't do anything with that. But overall, I am extremely pleased with my windows and roof.”
“They were clean, fast, and good.”
“The supervisor came the following day to finish the job and review the workers job. Loved it!!”
“The level of professionalism is simply higher. We did multiple projects and Power did a great job on all.”
“The crew got here early, got the job done, were very efficient, made sure all the floors were covered, cleaned up after themselves pretty well, and were polite. We like the windows.”
“The only bad thing we have to say about all the work done, is the gutters at the end caps leak. They probably could use some caulking. Please call us about this situation. Maybe Peter. Thank you.”
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“The salesman and workers were extremely nice and professional. They took their time to help us pick out what we wanted. They were NOT pushy at all and that went along way with us. They did all the grunt work ( contacting the HOA) which was such a relief. We liked them so much we went with getting doors thru them as well. They were VERY knowledgeable in their job and answered any question. Can’t say enough good about them. Great people!”
“Very professional crew headed by Rich were clean and paid attention to detail. Window product was first class by Pella and the final look was like the day I built the house 41 years ago. There was nothing within the entire scope of the project that would make me not give my full recommendation to use Power.”
“Power Home Remodeling had the job professionally done, delivered and cleaned up as promised with no change in price.”
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“I was sold on the expectation of "roof science". It was explained that the new power vent installation would negate my need for my power attic vent. I expected it to be removed. Not only was it NOT removed, it remained with a questionable re-installation with looks the deciding factor. A roof vent was not replaced as promised. Also a downspout was clogged completely with among other things tar paper.”
“During our first installation, we were told that we could only get 3 of our original 4 windows installed due to the location of one of the windows. Only 3 windows were ordered, and by the time installation came around we were told that the 4th window would have been able to be installed just fine. After installation, a quality assurance team member immediately called us and scheduled a time to inspect the windows and gauge our satisfaction, and collect payment contingent on satisfaction and work completion. We shared that everything went fine, except for the fact that we had still wanted that 4th window. We were then told that we couldn't just get 1 window installed, as they require a minimum of 4 windows per job - even though we had just gotten 3 windows?! We decided to order 4 more windows so that our original project could be completed. We were offered a discount, which helped with our decision. That installation went fine as well, however we never heard from a quality assurance employee and payment was collected immediately after installation without inspection. It felt very much like we were taken advantage of towards the end of our installation project.”
“Power Home Remodeling did an amazing job replacing all of our windows. The team was professional, punctual, and courteous from start to finish. The installation was quick and clean, and the quality of the windows is outstanding—we’ve already noticed a big improvement in comfort and energy efficiency. Customer service was top-notch throughout the entire process. If you’re considering new windows or any home remodeling project, we highly recommend Power Home Remodeling. They deliver exactly what they promise—and then some!”
“Power Home Remodeling did an excellent job customizing and installing my windows”
“Everyone who worked on this project was lovely and easy to talk to.”
“This company has made the whole process so easy. Always available to answer any and every question. They did a phenomenal job with my roof and gutters. The workers the schedulers the sales person they were all great!”
“Workers took pride in eork”
“They did a good job.”
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“You came for a free estimate in September that took 5 hours....Hounded us to death to come back you had a better deal. You came back was here another 2 hours. We finally decided to get the windows. On the day of installation the guys were 3 hours late. You didn't communicate with us at all. So a job that was to be done in 2 day took 2. No discount for the inconvenience. Then the final walk through was changed twice. Horrible....”
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“They were very friendly and knowledgeable.”
“They were extremely kind and walked us through everything and told us everything that was going on.”
“try to offer more competitive pricing; Power Home sells at a premium, but it's not always clear that the materials are any better than the competition (e.g. Andersen windows)”
“Excellent service! Great people and good quality of doors and windows.”
“The work was done well and timely. There was nothing to complain about… nice people, good work.”
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“Our first encounter with our sales representative was pleasant, but then our experience continued to get more frustrating. Our home was not measured correctly at the estimate. OK, mistakes happen. When we received the revised quote, we had an option to pull out, but we proceeded because we really needed the gutters done. One of the gutters was installed improperly. When I thought a QA Specialist was coming out to assess the repair, it was really just another salesman, trying to tell us that the whole project should never have been quoted the way it was, that we needed to redo more, etc. Tried to do another 60+ minute presentation to bully us into another contract. I never need to work with Power Home Remodeling again.”
“Window product was excellent and the process from start to finish was easy.”
“Fast effective professional”
“They were very professional, they cleaned up after they were done, and the workmanship was terrific.”
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“Very efficient workers on our roof. Finished in 1 day doing excellent work and using the best of materials. Loved 50 yr warranty and it being transferable. Great job with clean up”
“We got both our attic and windows done. The attic was great, and we got our money worth. I would recommend the attic for sure. For the windows they mismeasured our windows and we had to wait longer than the original date. When they came to install the windows, they left scuff and foam marks and a mess. We were told it would be clean, and we were still cleaning up after the process was done. Some of the marks wouldn't come up and they left damage to our house.”
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“Great company friendly team, hard working and get the job done correctly”
“Everything went great”
“Everyone was nice and pointed out some other issues and let us know that whoever did the windows back in the early 80’s did a rig job”
“The windows are of great quality, the consultant who sold Power home to us was great too. The quality assurance manager was also great. However, the team that did the work did not clean the windows (as promised) afterwards so there were fingerprints, smears and looks like their lunch on our new windows when they “finished the job” (ketchup/chocolate of some kind…) and left their dirty Gatorade bottle on top of our washing machine and left. The job was done well but the way it was finished was terrible. We were happy with the quality assurance manager that came out afterwards to check the work. Good price compared to other companies.”
“Great customer service and accommodating”
“A friend recommended your company. Very happy and likely to recommend you in the future”
“The postmortem of the project, it is good to point out to the customer additional work that might be needed, but the timing of talking to the person is not great.”
“The professionalism of the workers and the quality of work done.”
“The project was not performed consistent with the Sales Consultant explanation. The crew doing the demo and siding did not speak English and there was not a supervisor on site daily. There were so many things going on at the same time that I didn't have a chance to review anything before they moved forward. Even when I pointed out issues the crew basically ignored my comments. Then, I had to use the translator on my iphone to communicate with them. I felt the crew just wanted to complete the job quickly regardless of the quality of the work and appearance. During the day, my property was a total mess and unsafe. I had to walk over debris to leave my house. However, the crew did clean up properly before they left for the day.”
“The 3 installations were professional and pre-install support was very responsive. The products appear to be high quality. Only time will tell if the products and installations stand up to the seasons and if warranty support, if or when needed, match the same level of quality.”
“I have been a Power Home customer since 2009. They have done my windows, siding, gutters, and lastly insulation and roof. They have always done a very good job and are very reliable and customer-friendly.”
“All the gentlemen we dealt with were very pleasant explained and answered any questions we had. They also cleaned everything up”
“Employees that have been involved in our project have been professional and friendly.”
“They were friendly and professional.”
“They did a really great installation of our roof and gutters.”
“They were very efficient. They cleaned up well and did a great job.”
“I had a pleasant experience with Power Home Remodeling. The crew worked well with family. They were helpful and mindful of my three dogs. They knew that the cleanup was important to me and was wonderful. They did not leave anything behind.”
“It was great overall. They were very thorough and got it done quickly. The whole process was not hard as well. They made sure on the first visit everything was understood and explained. It was a good presentation.”
“I was very impressed with how they immediately got to work, putting coverings down on all my floors and furniture, and jumped right in to removing the old windows. They were neat, methodical and continued working until they were finished for the day. It did take a day and a half, but I knew that going in. When they left, you would never had known they were here. Everything was cleaned up and put away. I am very happy on how the project went.”
“Power was high-quality, efficient, and respectful during the process.”
