No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
“Everyone was professional courteous and very eeknowledgeable concerning the product they were installing”
“We like everything,”
“Power home remodeling is very professional .”
“Based on the price I paid and what I received not likely to recommend. I feel ripped off. There is dripping tar and tar finger prints on white trim. Text message sent twice to Chris project manager and call placed into main line about leaking gutter and siding over two weeks ago still unanswered.”
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
“I am likely to recommend them to a friend because I already did and her windows will be installed in February. She liked the job they did at ours.”
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
“Power Home Remodeling did an outstanding job, and I'm very satisfied. I think my neighbors are jealous of me.”
“The work seemed good. Trying to sell me on more work though seemed too much. I know that it was trying to get me a good deal, but it seemed too pushy.”
“the customer is well informed of everything that can be done.. the pros and cons. we did not feel like we were pressured into accepting a project.”
“On time, install prompt and completed on time.”
“Speed of installation, quality and skills of workmen.”
“Professionalism and the knowledgeable people we have meet has been great so far. We only have had the front door completed at this time. Looking forward to the remaining work getting done.”
“Quick, clean, efficient.”
“They were great, and Deny was here, and they were polite and did a good job, and they will be coming back to install more windows on February 17th.”
“Excellent communication and product.”
“Bert professional through out the entire process”
“We liked how personable yet professional all the staff has been.”
“Seems to be a good product with warranty.”
“Quality windows good price”
“Clean up need to improve.”
“The work appears (to my untrained eye) to be well-done, though time will tell. It was completely quickly. We are awaiting the city's inspection. There appears to be a pretty severe communication gap between the sales & administrative team at Power and the people actually doing the work. One man showed up at my house asking me for the material. (It turns out his colleague was bringing them.) One man told me in broken English that he would just place the siding over my natural gas pipe, burying it within the side of the house-- I had to call Power and be placed on hold multiple times until three different people could get involved, finally communicating to the worker on-site that this was not the appropriate (code-compliant) method of handling the issue. The on-site workers had a persistent habit of leaving power tools on the ground in my yard and on my driveway. I tried to step out my front door, only to find a power saw and drill lying there. I found a hammer on the ground and had to take it to the workers and wave it around to ask who lost it -- one man finally claimed it. As far as I was taught, this is just not a good way to treat your tools, particularly because you're just waiting for someone to step on something and get hurt -- whether that was going to be me (the customer), one of my family members, or one of the workers themselves. I reported this to at least four different people at Power. It never improved. Speaking of communication -- I was told that the main portion of my project would take 3-4 days. I confirmed with my contact person at Power that they would be ok without me being present for most of Day 2, because I had to get a day-rental office space in order to work. (I suppose I should have asked, but no one really said, "Hey, we're going to be hammering on your house nonstop for 8 hours a day, so you might not want to be inside the whole time....") I was told that my presence would be needed to do a "walk-through" of the work at the end of day 3. Imagine my surprise when I arrived home at 3pm on Day 2 and everyone was gone. Apparently the work was finished more than a day early. No one communicated anything to me about this, and I had to reach out to Power to ask what the status was. With respect to the "walk-through," I was told that a manager would have to make a special trip from the office over an hour away just to do that with me -- with oncoming bad weather, I told them just to skip it. I specifically asked in my initial inspection/measurement if the people doing the installation are Power employees and I was told YES, they are employees. In fact, they are not. They are 1099 contractors. "Crews" are contracted with Power, and they are (I was told) required to work only for Power and not for other companies. This does not make them "employees" of Power, and it seems inherently dishonest to say so. I was able to reach Power easily by both phone and text during business hours, and I had texts answered as late as 6:30pm. I do consider this a positive for Communication. Overall, I am satisfied with the project, though the aspects I've noted were somewhat bumpy.”
“We asked several people for our screen door to leave and we were told we had to put it back up ourselves. No problem but the next morning realized it was gone. The Ok, Ive lost the words written in here 2 times. What a waste of my time and added fruatration with this experience. Someone please contact me. [email protected] I am on vacation cruise, phone not the best.”
No review comments provided
No review comments provided
“the only issue is the high cost”
“They were awesome. They cleaned up and did a great job.”
No review comments provided
“Everythingwasgoodexceptthewindows”
“The people. From the first sales contact to the after installation help desk. Professional but friendly.”
“You gave us a lot of information and gave us a good quality product”
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
“If the company follows through with the additions we discussed about the screens as promised, then I would gladly recommend that company to anyone else, to anyone who is seeking similar work.”
“They had a fair price and did good work. They are good people.”
“Team was courteous and kept the entire work area clean while doing their work”
“Professional, attention to detail, and respectful.”
“They communicated very well and they worked very efficiently.”
“The level of professionalism and thoroughness throughout the process was excellent.”
“They were very professional.”
“Everyone was very professional, worked with us the whole time, explained the process, and walked us through the whole thing. They were just fantastic.”
“Customer service was exceptional.”
“Work was completed very quickly and the did a great job!”
“I just think that they did a really good job, and they cleaned up after themselves, and everything, so I really appreciate it.”
“They did excellent work and I am very satisfied with the job that they have done so far. I still have some more to do.”
“I am very likely to recommend Power Home Remodeling because the entire process was smooth and well-organized. The team was knowledgeable, responsive, and took the time to explain the project clearly. The quality of work and attention to detail made the experience feel reliable and stress-free.”
“Justin and his crew were amazing!!”
“They were reliable, on time, and very responsible.”
“Everyone was very kind, helpful, professional, and they got the work done quickly.”
“They did a great job accommodating some complications in the project due to lead. It would have been helpful if they knew the Massachusetts law better and were certified so they could still do the work because they are not certified for certain lead things.”
“From Nick who came to the front door, to Kaleb who did the presentation, they were very professional and personable and very knowledgeable about the product. The installers were conscientious about my appliances and covering everything. They were quick, unobtrusive and polite.”
“I was very satisfied. I was just surprised with how well the silver plating worked on the windows, as far as the heat.”
“The planning for the jobs was excellent.”
“The professionalism, the way they treated us made sure we were involved was just a great experience overall.”
“They did a good job. They were professional, clean, neat, and courteous.”
“The crew was very professional, kind, respectful, efficient, and did quality work.”
