“I have few friends with enough budget to recommend your products. Replacing only 4 windows is a financial stretch for me. Great product, but limited referral opportunity”
“Everything from the sales representative talking to me and explaining the whole process to the installation of the windows was flawless. All of the gentleman were very knowledgeable and a pleasure to work with.”
“I am pleased with everything I have done. Everything I had a problem with was getting handled.”
“The workers were fast clean and did a great installation job”
“Yes. We were impressed with the communication , organization and the installation and quality of the windows”
“I have already recommended Power to a neighbor that asked about the windows after ours were installed.”
“1. I made it clear to the salesman that I wanted the largest replacement window possible. My home is very dark. My home had large pieces of wood that transition from the window to the walls of the house. These wood filler pieces were excessively large (1 1/2"). I asked that it be reduced to 3/4". In the Middle room the bulkhead was increased to 2 x 4. With that there was still a 1" gap at the top of the window (I have a picture.) The Salesman and another Power employee measured the windows. I seemed to me that leftover windows from other jobs were use on my house. 2. The back room had a water leak my entire life. Yes, I grew up in this house. When the men removed the window, I looked at the wood and it was COMPLETELY rotted and termite eaten. "I" pull out most of the wood, leaving a piece at the base of the window, I asked the men to remove it, while I went to Lowe's to get AZAK plastic wood. I ask them to replace the rotted wood with the AZAK. They did NOT! they replaced it with 2x4's. If any eggs were left behind, the termites will continue to eat this new wood. 3. A piece of flashing located above the back window was lifted by the workers. They just left it sticking up and out. I call Power and they sent the workers back to fix it, HOWEVER, they made it worse by putting a big hole in the flashing. I want the flashing on the back of my house to be fixed by an experienced flashing contractor. 3. Only one man spoke some English, there for I could not communicate to any of the workers. 4. The back and front of the house was left a mess with a lot of glass, wood and expandable foam left all over the ground and fig tree. I have to small dogs that could have been injured by the glass. As the men packed up in the dark, I was asked to sign some form that I could not read. 5. Earl Symore came to the house to see if I was satisfied with the install. However, he did not listen to the above complaints, he did a HARD SALE for new projects, I agreed to an attic insulation install to get rid of him. When I cancelled the projects, he came back to my house. I felt PRESSURE reinstate the projects. 6. I'm disappointed, I have a second home at the shore that needs windows desperately and I was hoping that Power would be able to do that project. But I'm not impressed.”
“As far as the installation, it's good, but the follow-up is very poor when something is wrong.”
“absolutely the installers were courteous and respectful.”
“The service was quick, but explained well and beautifully completed.”
“Payment for project difficult”
“Warning: Prepare to get a handyman for a follow up work.”
“They were extremely polite and helpful with any of our concerns before and during the installations. They showed up on time and got the work done of tearing out and replacing all 9 windows in our house in less than 7 hours. Which reduced our stress of home repairs immensely. I would definitely recommend them.”
“Project was completed quickly and thoroughly and professionally”
“Power Home Remodeling did a great job! From the sales Rep through installers, they were knowledgeable, respectful and easy to communicate with. I would recommend them to anyone seeking home remodeling looking for great product, service, and cost effectiveness.”
“We were very satisfied with the crews work and friendliness.”
“Power Home Remodeling does a thorough job. They take measurements and they send a second person to double check the measurements.”
“The finished project looks beautiful.”
“Although it seemed pricey at first (what isn’t these days), you get what you pay for and I am quite happy and satisfied with the end results. The new windows look great and I know I will enjoy them for many years to come. The process from beginning to end was easy and flawless! Thanks PHR!”
“I am very disappointed with the appearance of the flashing on my new roof. It's unsightly and I feel ripped off.”
“From the first conversation at my front door to the completed job, absolutely outstanding! We are very pleased with the windows and also our new gutters.”
“We were very pleased with the whole process and end result. We will definitely recommend Power to friends and family”
“The people were nice but didn’t understand English or American customs. They don’t know what window moulding is.”
“I had difficulites due to technology issues that others may not experience”
“So professional and every single person I dealt with was like talking to a friend. Absolutely delightful staff in every aspect.”
“A bit difficult to communicate with workers.”
“From start to finish the people I dealt with were professional and pleasant to deal with. Answered all my questions.”
“Excellent job, but a little expensive”
“They had exceptional service and the follow-up was good.”
“They were respectful of the space and cleaned when they were done. Even answered some questions I had.”
“Always professional and kind”
“We had no negative thoughts. The product and the employees seemed excellent”
“It was easy, fast, professional, and friendly.”
“I had my windows done and I was very satisfied. The salesperson and installation were good. I had a bay window installed after that. I was happy with the job. The gentleman that installed it was great, as well as the salesman. A gentleman came later that night and looked at the job. He told us that the house needed to be resided because the plywood was rotting. My husband is a disabled Veteran and was unable to go look. We agreed to have it done and he said we would need between 10-12 pieces of plywood. The siding came and there was no plywood. I didn't think anything of it. No plywood was ever used. There was no rot. We had our house resided when we really didn't have to. That was really upsetting. I spoke to the person in charge and he said the person couldn't see it all, but he did see some that was rotten. We now have our house sided and we refinanced it. He said they would credit us for the plywood. My husband said that's not okay. We wouldn't be credited for the labor. He said he gave us a credit to begin with. It didn't have anything to do with being deceived. It's a separate thing as far as I'm concerned. The credit was put there to get us to go through the deal. My husband is aware of what that would cost to have plywood. He spoke with someone else about it. We should've gotten credit for the plywood and the labor to install it. The guys that did the work were nice and couldn't have done a better job. It was a very unfair thing to do to someone that served their country and is disabled. There was no issue with the gutters. We spent a fortune to have the windows put in. We were deceived by being told that we needed siding when we really didn't need it. It's beautiful and we love it though. My husband was a builder.”
“Power home remodeling team was professional fast and clean. The windows and door are beautiful.”
“Very friendly and thorough”
“Everything was quick and easy with Power Home Remodeling. They were professional.”
“Everyone we dealt with in the company were polite, professional and very informative.”
“They left wood all over my house and I stepped on a nail. It went almost completely through my foot. They drilled holes in my roof and didn't patch it right until I called. They never emailed me back about complaints. They broke a light and didnt change it. One part of the deck doesn't look right. They wanted me to sign the papers even though I wasn't happy with the work. They were supposed to send me an extension for the warranty because they messed it up and won't call me back.”
“I am very happy with the service.”
“Prompt, professional, neat, polite, and a very good product”
“They do a professional job so therefore I would recommend them.”
“The entire process from bid to purchase to install was very efficient and easy to work with. The installers did a great job and were done in one day.”
“First of all, I want to make it perfectly clear that I LOVE the entry door, slider, and windows. From the start, the 2 young men whom I talked to in my driveway, to Giovoni the REMODELING CONSULTANT, and the next gentleman who came to measure, and finally to Marco and his crew of three, they all could not have been more pleasant. Jay also showed up before the job was finished. How ever, I wish that Jay would have showed up the next day, when it was daylight. The crew was here for 12 hours, three of which were dark. The next morning when I took our puppy out I was surprised to find quite a few nails and screws in the driveway and in the grass. I do understand that it was dark the last three hours, but maybe they should have finished the job the next day during daylight hours. Bob asked if there were instructions with the windows and the slider. We were told that someone would go over how to operate the windows. I know we purchased sliders, but I specifically asked if the windows swung in so they could be cleaned from the inside. I was told YES. If they do, I can't figure out how they work. I hope I don't have to lift them out, as they are very heavy. There is also a latch on the slider that none of us have a clue what it is for. We also had stools installed, which I really like, but I don't think I should have had to remove a lot of spackle from the stool. Also, several tiny nails had to be pounded in with a punch the next day. Our daughter and son-in-law also discovered some chunks out of the door frame on the entry door. We all strongly believe that a $19,000 job should be pretty close to perfect. I also did not realize that the entry door only has a deadbolt lock. Would have preferred two locks.”
“When replacing the soffit and trim, the install team mangled the crap out of the drip edge - bent and tore it in multiple places. The project manager said that he would have noticed that on final inspection and would’ve had it fixed, but I’m not sure I believe him because by that point, the new gutters would’ve been covering the drip edge where it would not be noticeable. I shouldn’t have to micromanage the install team to make sure they’re doing their jobs correctly and not damaging stuff. Additionally, 2 of the install teams didn’t completely clean up their mess at the end of the day - the roofing guys removed my satellite dish but just left it laying in the grass on the side of my house. And the window team left several of their floor mats behind, as well as multiple cigarette butts out by the curb.”
“The job was so professionally done they tore out old and installed my new windows they look great”
“Quality product, professional personnel from beginning introduction, sales representation, installation and finial inspection. I will deffinately recommend Power Home Remodeling as well as use them myself again for other home remodeling needs in the future.”
“Everything was clearly explained for the roof replacement and the whole process was seamless. We had many questions and the rep, who was very patient and pleasant, spent over 3 hours at our house answering everything our satisfaction. The paperwork (electronic) was easy to complete, delivery of materials was on time as was the work which they completed in one day. Communication was amazing throughout the entire process and what made us consider Power over other companies is they are known to back up their work with long warranties and have been around over 3 decades. So I trust they won't just complete the job and never return to fix issues, like I've heard my neighbors say of other companies. Would definitely recommend to neighbors and friends!!”
“Overpriced imo. Poor communication and/ or disinformation from customer service.”
“The worker did a excellent job.”
“Power Home Remodeling were great through my whole experience. Everyone was very friendly, knowledgeable, and professional. Everyone that we had interaction with had great personalities! Not to mention that my windows look GREAT!”
“Already told a friend”
“Powers did a professional job. I’m very satisfied with my experience. All issues were taken care of in a timely manner.”
“They failed to follow-up with what they said they were going to do.”
“I would recommend Power Home Remodeling. The entire project process was very well laid out. Everyone was professional and answered all my questions, ensuring I understood everything, which was fantastic. Everything happened so quickly, and all of the windows in my home were replaced in one day.”
“They did a great job and were on time. They went far beyond what they were doing. They found some other stuff that I was not aware of and repaired it at no cost to me.”
“Professional job, completed on a timely basis with quality materials. The prior job survey evaluation, cost estimation and work/materials explanation was exceptional”
“Choices of doors excellent and styles great and everyone throughout the project were excellent”
“Straightforward sales process and very good installation”
“I would highly recommend Power Home Remodeling to friends and neighbors.”
“Roofers could have been more considerate about where they were dumping the waste, like further away from the house and window screens.”
“The sales force was very good. Each person spent as much time as was needed to satisfy our needs and to answer our very many questions. We were even given references to inspect their work; which we did before the work was done. We had some concerns and questions after signing the contract and before the work was done. We always got help with those concerns.”
“Everything was great. I would tell a friend that at first it maybe a bit pricey but they really work with you and the financing make it easier. Everyone sent to the house was great and friendly and worked to make my home look great. I am glad I made this choice.”
“Clean efficient work.”
“Installation and the overall project was not delivered as the sales person promised. For starters, if the sales pitch is "we do work in this area all the time and the crew that does the work will be familiar with any Levittown house issues" (like the gutter problem explained below) that should be the crew assigned to do the work. I asked the foreman when he arrived how many houses he's done in the area and he said this was his first one. Install date was delayed twice because of material shortage, overall about 3 or 4 weeks. Once the material came in, it was in the wrong quantities as they had too much of the backordered material and were short the standard siding material. If the PII was done correctly and the right materials ordered, maybe the project would have stayed on schedule. 1 outside electrical outlet cover was not installed when they did the siding, and that took over a month for a remedy. The gutter sub-contractor experience was even worse. They installed upsized gutters (which I was not home for, and told I didn't need to be) and didn't check any clearances when the finished. The gutter was hanging so low I couldn't open my front storm door. I could see there was an issue as soon as I pulled into my driveway, how did they not check their work? When they came back to fix the clearance issue they installed the original size gutters but left the oversized downspouts, and they sanded my storm door down almost 2 inches to clear the gutter. Absolutely unacceptable. A different contractor came and redid all the rear gutters to the same size I had initially and fixed the downspouts. I had to get the storm door replaced on my own time and dime, but Power will be refunding me the cost. The project was supposed to be done in mid-September and I'm still dealing with this near the end of November. The end result is great, I'm happy with the material and look of this big update, but I am overall very frustrated with all the issues I have had to deal with to get to the end stage. I'm not sure if I will use Power again for my future improvement projects.”
“It wasn't what I expected to the negative.”
“The salesman was very nice, and the workers did what they were supposed to, but they were just okay.”
“More than desired issues during the product”
“I am still trying to get someone to put my shades back up.”
“or family”
“The window people were super! They cleaned up, did a great job on the windows, and were very nice. Also, since I am a senior citizen, there were things that I could not move, but they moved them for me without any hassle. They were very cordial and very knowledgeable. The young man in charge of the crew knew his stuff. Those guys were terrific.”
“Power has done a great job. We had the siding gutters roof shutters and front door replaced. All the workers were very professional and fast. All projects were completed on time. Great company”
“Power Home Remodeling did a good job. I would not have hired them back three times if I did not like them. They did a good job. I have already recommended them to a friend. I liked their work procedure. They showed up on time, did the work, and did not stop working or even take a lunch break.”
“Professional, beautiful and precise work, and thorough clean up!”
“Excellent customer service, the project was done clean and neat with quality materials used.”
“great team, good product”
“Whole experience was professional, from sales to install to clean up. Great team. Lovely windows.”
“It was a very good product. I loved the product; they did my windows and doors, and the workmanship was great.”
“They have professional staff, organized, and they did a very nice work.”
“Great work and great look of the siding completed. A bit pricey but in long term should be worth it”
“The crew installed 6 windows with manufacturing defects and did not realize it.”
“Several issues - worker falling through kitchen ceiling , yard cleanup. Sprinkler system part throw off house into bushes No call backs as promised on the ceiling work and on my call to Me Slender yesterday”
“Your managers and workers are great and the result was perfect.”
“I was very pleased with siding and gutter work performed by Power. The contractors left the property clean with no scraps lying around.”
“Way too aggressive in sales. I would not put my friends through that.”
“We're satisfied with the windows so far. The installation team did a very good job and were very timely with the work.”
“From the in-home estimate, the walk-through and the install, everyone was on-time, informative and professional. The website was easy to use for the paperwork and payment.”
“Best value for our money. The company kept in contact with us all the way through the process and the were very efficient and knowledgeable at the job they were doing”
“We had excellent service from Power Home Remodeling. They were polite, efficient, and professional. It was an overall nice experience from having the company come in and do the job. They completed the job in one day, and we are very satisfied.”
“We had some of our windows done. We where so pleased we are having the rest of them done.”
“The installers were here on time and were very efficient and completed the roof in one day. The only thing is they left the excess roofing material in the driveway. There seemed to be quite a lot of excess roofing material which was quite heavy and hard to move to the backyard shed.”
“PHR was an excellent choice. The people....and I do mean ALL of them, that came through from the street coordinator to the completion of the window were above excellent!”
“The initial communication left a lot to be desired.”
“Great experience”
“1 day 12 windows, and another day for the door. Good clean up friendly workers.”
“The work was on time and the service men was professional”
“Power representatives were very knowledgeable about the renovation needs we had. They spent time with us exploring our options. The roof was a complicated job and the roof crew was excellent. We decided to replace the aluminum siding and it was the right decision. The house looks beautiful!”
“From first meeting to final review everyone in the company was personable, professional, and honest. We could only afford to replace half our windows right now, but when we are ready to replace the rest we will definitely use Power!”
“Excellent”
“The workers were on time , polite,respectful and worked hard all day long.”