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“When pointing out issues I was unhappy with, I was told it would be fixed. I am still waiting for the fix.”
“The job was rushed and poorly done. The original teams had to come out to redo the work, which they just put bandaids on top of the poor work and finally the VP of the area had to come out with a different crew to fix things. There are still cosmetic issues, but we've accepted it. Also, the sales rep told my wife a number of things that the installment team wasn't going to do. We had to fight to get everything that was promised completed.”
“I thought they were professional and timely.”
“Very kind and thorough.”
“Siding contractor was messy. Quality of work was good. But landscaping got messed up and there was small pieces of paper scattered around Gutter contractor was rude. Had to call project manager to get what we agreed to”
“Work done professionally & swiftly”
“In 2013 we had roughly half our windows replaced by Power. While installing our few remaining windows the manager noticed an issue on two of our 2013 windows. He measured up what was needed and set up for them to be replaced under our warranty. Power stands by their products.”
“I am very pleased with the final result. It was skillful. I feel like I have a new house on the outside.”
“They were good.”
“The installation was great. The first time I used them, their response to any problem was great. The second time, after I paid, it was two months before they could come and repair a screen they damaged during installation.”
“We don't like soliciting. They came to the door and rang the doorbell. We don't like solicitors, and it was a hard sell. The initial salesman made a big mistake and quoted us too high of a price because he mismeasured the width of our roofing panel, the plywood on the roof. He said it was 3/8ths, then when I insisted on him showing me, it was 5/8ths and did not have to be replaced.”
“Very professional and for the most part careful.”
“Power Home Remodeling's workers were very clean and pleasant. They worked quickly and got it done in one day.”
“Everyone was wonderful. I was updated continuously on the progress and project. I would highly recommend Power products.”
“They said a good job and they were friendly!”
“Very satisfied with my new roof, windows, and door”
“I was given a thorough explanation of the process and the materials being used”
“Was very pleased with the promptness & excellent work done.”
“Already have recommended to 3 different households”
“Great people, quality work”
“On time. Thorough. Friendly. Clean work. We are very happy with our new windows!”
“The salesman was knowledgeable, the site crew was clean and quick... they had all 9 windows replaced in under 6 hours! Great customer service and communication.”
“Everyone that I dealt with from beginning to the finish was very personal and thorough.”
“They do a very professional job and everything was done well.”
“Very professional and personal.”
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“Installers were very polite and courteous”
“Their estimates are overpriced for the work that you can get done with a locally sourced contractor because a smaller local contractor will give you a better deal and time to decide and not lock you into a contract that you cannot get out of. Shop around and find your self a better deal. Ask a neighbor or friend to recommend somebody instead. Don’t ever feel like you are getting a deal and be rushed into a decision.”
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“I recommend the quality of the work but I would be cautious dealing with some of the sales team.”
“Office people don’t care about keeping customers”
“Price seemed high compared to others. I paid extra because I thought I was getting a better window, but I don’t feel a difference or see a difference in my bill. I was told I could get an energy credit, but then told I couldn’t when ready to do taxes.”
“Never heard back. Was supposed to hear back about threshold. Blind in door not working correctly. Dissatisfied with screen door. Was promised paperwork.”
“I expected much better quality of work for this price point.”
“The installation process was frustrating and unprofessional. Not representative of how the company was presented during the initial visit. I paid a premium price and got a very subpar experience.”
“Guys where fast and knew what they were doing”
“Communication and follow through was amazing”
“Really like the windows and was very satisfied with the installation”
“Timely arrival for appointments and work initiation. Quality of work, quality of product. Availability of personnel for questions. Quality of clean up.”
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“Great product. Start to finish process was well communicated. Work was done on time. All steps were explained. Online app is very helpful keeping you informed throughout the entire process”
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“Too many company reps telling different stories, not believable at times, disappointing.”
“We feel we were promised things during the sales presentation that we didn't get and/or had to fight for.”
“Love the work they did, arrived on time and did a fantastic job. Everything looks great! So happy.”
“It is unfortunate that the customer service representative in the project management was so unwilling to help us with a question and was annoyed that we called We are returning customers to Power and both salespeople Nick and Nick were awesome but I was made to feel awful by the rep for inquiry regarding a warranty issue and also the person who was sent out slammed the door and abruptly left without a solution Just awful way yo treat customers that paid a lot of money for the service both times I was really shocked Still waiting for someone to come out and inspect the completed job”
