Power Home Remodeling
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Power Home Remodeling has received 4.7 out of 5 stars based on 494 customer reviews. Learn about Our Research Process.
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55
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22
1st year as a Best Pick Call
"For 31 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction."

Adam Kaliner | Founding Partner
Company Information
Services Offered
Power Home Remodeling specializes in exterior home remodeling services, offering roof and window replacement along with attic insulation installation services in the Nashville market.
Warranty
The company offers a limited lifetime warranty on insulation products in addition to a lifetime labor warranty on all products and services.
Company History
Established in 1992, Power Home Remodeling serves customers in 22 states nationwide and Washington DC.
Distinctions
Power was ranked first on Qualified Remodeler's 2020 Home Improvement Professionals list and second on the 2020 Top 500 list. The company is a recipient of two Stevie Awards for customer service and has consistently been recognized as one of Fortune Magazine's 100 Best Workplaces. Power received two Dealer of the Year awards from Window & Door magazine.
Areas Served
Gallatin, Goodlettsville, Greenbrier, Hendersonville, Hermitage, Lebanon, Madison, Mount Juliet, Nashville, Old Hickory, Brentwood, Franklin, Nashville, Spring Hill, Thompsons Station, Antioch, Arrington, La Vergne, Murfreesboro, Nolensville, Smyrna
Address
1922 Old Murfreesboro Pike #200 Nashville
Nashville, TN 37217
Hours
Mon
7:00 am - 8:00 pm
Tue
7:00 am - 8:00 pm
Wed
7:00 am - 8:00 pm
Thu
7:00 am - 8:00 pm
Fri
7:00 am - 8:00 pm
Sat
7:00 am - 12:00 pm
Sun
Closed
Licenses
#72827

Compiled Score:

Power Home Remodeling has received 4.7 out of 5 stars based on 494 customer reviews. Learn about Our Research Process.
5
411
4
55
3
2
2
4
1
22
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/26/2022

No review comments provided

Review by
12/17/2022

“Getting in contact with someone with issues and problems was very difficult.”

Response
Laurie, thank for for this feedback. We never want to make it difficult for you to reach us with issues, and are sincerely sorry this is what you experienced. We are glad you were eventually able to get in touch with someone who could help. Typically calling direct is the quickest way for us to assist you. The best way to leave a message is via email, which you can find on our website powerhrg.com/contact-us. Our customer care representatives are available to you 6 days a week from morning to night, and you can send us an e-mail 24/7. We make every effort to respond as promptly as possible. Thank you for your patience and we assure you we will do better if you need to contact us again.
Review by
11/27/2022

No review comments provided

Review by
11/23/2022

No review comments provided

Review by
11/22/2022

“Quality at sales, yes, but not the products.”

Response
Hi, Thank you for this feedback. Installing a great product with top-quality service is why we have been fortunate enough to service over 500,000 customers in our 30 years of business. To that end, we only sell products made by the most respected manufacturers in the country. Through these partnerships we are able to offer unique, high-quality products you can’t find elsewhere. In addition we also stand behind the quality of our products and installation methods with our lifetime labor warranty. We don’t just install a project and walk away, we offer value guaranteed to last a lifetime. In the future, if you have any questions or concerns, please contact our Customer Care department at 888-736-6335 and dial 4 when prompted.
Review by
11/08/2022

“They are extremely professional and follow through. I was pleased with how everything turned out.”

Review by
11/08/2022

“Work was mostly good. Could have been tidier, but overall good.”

Review by
11/03/2022

No review comments provided

Review by
11/03/2022

No review comments provided

Review by
11/02/2022

No review comments provided

Review by
11/01/2022

No review comments provided

Review by
11/01/2022

“They did what they said they would do. They did it within the time frame they said. Clean after. Follow up (several times). Definitely seeking to improve a system that works (because they follow up)”

Review by
11/01/2022

“I was pleased and impressed with Power Home Remodeling”

Review by
10/29/2022

No review comments provided

Review by
10/27/2022

“Great job”

Review by
10/22/2022

“I like Power Home Remodeling's professionalism and all the attention they gave us. They were patient in answering all our questions.”

Review by
10/21/2022

“Power Home Remodeling provided quality, efficiency, and was timely and informative.”

Review by
10/21/2022

No review comments provided

Review by
10/20/2022

“Power Home Remodeling was a pleasure to deal with. The workers that came out to do the work were very thorough, knowledgeable, and took the time to explain step by step what was being done. We even had issues with a different contractor all together that affected our insulation and air ducts, they came and fixed the problem. Seamless transaction and friendly people :)”

Review by
10/19/2022

No review comments provided

Review by
10/19/2022

No review comments provided

Review by
10/17/2022

No review comments provided

Review by
10/13/2022

No review comments provided

Review by
10/13/2022

No review comments provided

Review by
10/13/2022

No review comments provided

Review by
10/08/2022

No review comments provided

Review by
10/03/2022

No review comments provided

Review by
10/03/2022

“They were on time, and completed the work to my satisfaction. The work was clearly explained.”

Review by
10/01/2022

No review comments provided

Review by
09/29/2022

No review comments provided

Review by
09/29/2022

No review comments provided

Review by
09/27/2022

“They came in, did a professional job, cleaned up, and they left. They were very courteous and nice guys.”

Review by
09/26/2022

No review comments provided

Review by
09/26/2022

No review comments provided

Review by
09/26/2022

No review comments provided

Review by
09/26/2022

“They are not fantastic at following up. We have unfinished items and have not heard back from them. Follow-up is horrible, and other than that they do good work.”

Review by
09/25/2022

“There are many seams that we can see. The electrical panel shorted, they ruined our landscaping, the scream door not properly replace, all kinds of nails were left on the driveway. The trash and leftover supplies stayed in our driveway for over a week after it was complete”

Review by
09/24/2022

No review comments provided

Review by
09/24/2022

“I had a great experience with everyone I dealt with from the solicitors to the installers. Everyone was kind, professional, courteous and knew what they were talking about.”

Review by
09/24/2022

No review comments provided

Review by
09/24/2022

“They did a wonderful job. They finished it quickly and professionally.”

Review by
09/24/2022

No review comments provided

Review by
09/23/2022

No review comments provided

Review by
09/21/2022

No review comments provided

Review by
09/21/2022

No review comments provided

Review by
09/21/2022

“The project was done efficiently, well, and on cost.”

Review by
09/20/2022

“I had them do my roof, gutters, and windows. I have been so pleased with Power Home Remodeling.”

Review by
09/20/2022

No review comments provided

Review by
09/20/2022

No review comments provided

Review by
09/20/2022

No review comments provided

Review by
09/20/2022

No review comments provided

Review by
09/20/2022

No review comments provided

Review by
09/20/2022

“(See private comment on number 19.)”

Review by
09/19/2022

No review comments provided

Review by
09/19/2022

No review comments provided

Review by
09/19/2022

No review comments provided

Review by
09/19/2022

No review comments provided

Review by
09/14/2022

“I would strongly recommend Power Home Remodeling. We started seeing a difference the first month on our electricity bill.”

Review by
08/26/2022

No review comments provided

Review by
08/26/2022

No review comments provided

Review by
08/23/2022

No review comments provided

Review by
08/23/2022

“I was very pleased with the installation process. The workers were all so professional and polite. They made sure my home was protected in every way.”

Review by
08/23/2022

“We would like to start by saying pre-covid we had windows done by Power. It was great! They were quick, efficient, clean and quiet. Couldn't ask for better service. Now post covid it was a different experience. We would get conflicting instructions from each rep. We initially wanted just the roof, gutters and upper facia. After the walk through we also got the addition siding and windows done. The supplies for the siding were dropped off 2.5-3 weeks early (which landed on Easter weekend) I called and tried to have it picked up. It was always an excuse "we have no one on that side of town to pick up", "not doing pickups for the holiday", "the weather won't permit". We had material on my front lawn from Easter til Mother's Day. It was scheduled roof, windows, siding then gutters. When we set everything up the reps said no one needed to be home for anything except with windows. The roofing team arrived and caught us before we left for the day. Thank goodness they did because they needed electricity in order to work. To my surprise only one person on the team spoke English. We could not communicate with the team if that person was gone. I understand that roofing is dirty and messy and not everything is going to be cleaning up. But they did not put a tarp over the front flowerbed. I was picking out pieces of roof from the bushes for months. I got complaints from my neighbors on both sides because they had full shingles and nails from the old roof in their yard. I was disgusted to come home and see the mess that was left behind. I called the next day to complain and was told that the foreman on the job said it was cleaned up. All they did was sweep the front steps. I was left disappointed what happen to Power standards? We knew we couldn't inspect the work, due to it being a roof. But the interaction with that team was not what we were expecting. Next were the windows schedule on time in and out. They were good the team came in and ran like a well-oiled machine. They asked when the siding was going to be done, keeping them unsealed for too long could cause problems. I told them in a 2days they said great because rain was set for the weekend and that would not be good for the wood they replaced Surprise! We get a call saying the team that we were supposed to get was reassigned to Indiana and wouldn't be able to make it for the scheduled install siding date. I let them know about the rain and how the replaced wood is going to warp depending on how much rain. Then they find a crew to come out willing to do the job. Willing... And we find out it's the same crew that did the roof. Siding gets done and will say they stayed until 8pm one day. And yes, they needed electricity again. Another headache!! They left a mess and had reached the neighbor's yard too. They completely botched our back stairs. We were livid! They cut a top landing step the put a piece of siding over it. So instead of stepping on a piece of solid wood we had a piece of siding. The contractor from Power who came out afterwards to do a walkthrough was actually speechless on why they decided to do that. Cut wood to put siding on a step. Putting the siding on the step caused the screen door to jam. Which became unleveled which caused a water leak above the threshold. They didn't not have consistent caulking skips around the door and windows. The contractor who came out to do the walk through stayed and fixed everything but the step. There is no way to fix a cut step except to replace it. I feel for the amount of money that we paid for the project things could have been explained better. We called for a roof and gutters, he went in the attic and took satellite photos. We signed and then was told a project manager would come out to measure. He was the one that told us about the siding to the addition was installed wrong and fixing the roof wouldn't fix the leak in a window. We had the choice of removing the addition roof and leaving the main house. After thinking about it we decided to do the siding and then added new windows. Project manager came out picked colors and walked us through how it would look. He never once mentioned the backdoor, an estimate or explanation why it would be more beneficial to replace the back door and storm door now rather than later. But what they failed to mention was they would be messing around with the stairs. He said if they need to take off the rails, they will put them back on. Well, they did and put them on with the wrong screws. The gutter crew was good. They were another well-oiled machine. One of the crew members came and asked if I would like to do a walk through before they left. We called Power because we thought the quality of the workers were unbeatable now, we feel like it really depends on the size of the project.”

Review by
08/22/2022

No review comments provided

Review by
08/22/2022

“Reliable efficient clean up great fast perfectionists at their job”

Review by
08/22/2022

No review comments provided

Review by
08/21/2022

No review comments provided

Review by
08/21/2022

No review comments provided

Review by
08/21/2022

“They were awesome and knowledgeable. Took the time to explain everything that we were to expect through the process.”

Review by
08/21/2022

No review comments provided

Review by
08/21/2022

“Everyone involved in the process from start to finish was knowledgeable, polite, professional, and helpful. There was a lack of communication between the sales people, quality assurance manager, and the installers. We were told we needed a cracked rafter repaired, and on another occasion, we needed a rotten wood beam replaced over our garage. Neither were replaced during the installation process and had I not asked them, they would not have been replaced. Additionally, when they said they were going to repair an issue with the fascia, a crew showed up, asked us what they needed to do, and left. We were told they fixed the issue, but they did not do any work. Once again, communication could have been better between the company and the crew. The quality of the installation seems good, but not great. They had originally put the roof, fascia and grip guard over the garage before they removed the rotten beam. When they replaced it, they mangled the drip guard pretty good. Also, one corner of the roof was missing the venting, which made the roof droop in the corner. True to their word, they did come an fix it. I like how the roof and gutters look, and I think the warranty adds value. In the end, improving communication and emphasizing quality of the installation process over quantity and speed of installations can help Power Home provide a better quality installation, and make sure they are able to follow through on the quality of the product they promise. Would I go with Power Home again? Maybe. But I will definitely get some comparisons from other companies first.”

Review by
08/21/2022

“The roofers subcontracted out for the job left a lot to be desired. See specific details below.”

Review by
08/19/2022

No review comments provided

Review by
08/16/2022

“would recommend potential customers to listen to offers and make decision based up THEIR needs and not others.”

Review by
08/14/2022

No review comments provided

Review by
08/14/2022

“I went with Power because of the professionalism and warranty but I filed a claim almost a year ago and haven’t heard anything. There’s no use in having a great warranty if you can’t get the parts to fulfill.”

Review by
08/12/2022

No review comments provided

Review by
08/11/2022

No review comments provided

Review by
08/11/2022

No review comments provided

Review by
08/11/2022

No review comments provided

Review by
08/11/2022

No review comments provided

Review by
08/10/2022

No review comments provided

Review by
08/09/2022

No review comments provided

Review by
08/09/2022

No review comments provided

Review by
08/09/2022

“The up-front salesmen for the windows and radiant barrier were personable and seemed to know their products and it's benefits. I researched what I could on the internet and confirmed what I could before accepting their offer. It bothered me that for both projects I had to decide then and there to get the best price. Normally, I would automatically turn such offers down because I'm suspicious that they are not being totally honest. I accepted these because these were projects I needed and had wanted for my house. I am very pleased with the results.”

Review by
08/09/2022

“Work crews were fine. Communication with the home office was not good at all. I complained about this a few times already.”

Review by
08/09/2022

“The finished product of my roof and the attic insulation turned out well and the end product seems to be of good quality. However the coordination and communication on this project was abysmal. People showing up at my house without my knowledge and while I wasn’t there, my roof didn’t pass inspection and no one told me until I got a snippy note on my door from the sun contractor about not removing the permit. The wrong color shingles were ordered at first. The coordination caused me time at work traveling back home to deal with stuff. Customer service is definitely a challenge.”

Review by
07/07/2022

No review comments provided

Review by
06/29/2022

No review comments provided

Review by
06/27/2022

No review comments provided

Review by
06/27/2022

No review comments provided

Review by
06/21/2022

“All the work done except the gutters was done to my satisfaction”

Review by
06/21/2022

No review comments provided

Review by
06/21/2022

No review comments provided

Review by
06/21/2022

“I would recommend them to many of my friends because they do an excellent job.”

Review by
06/21/2022

“Worst experience in my life. People would show up whenever they wanted, they couldn't speak ENGLISH. The job was done BAD.”

Review by
06/20/2022

No review comments provided

Review by
06/15/2022

No review comments provided

Review by
06/15/2022

No review comments provided

Review by
06/15/2022

No review comments provided

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