Garland Insulating Ltd.
8th year as a Best Pick
Best Pick 2018
certified company
Based on 118 Surveys
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Garland Insulating Ltd. has received 5 out of 5 stars (A-rating) based on 118 customer surveys conducted by Best Pick Reports.
8th year as a Best Pick Call
"With branches in five metro areas, we provide insulation services for customers throughout Texas. We apply the best thermal products to enhance the level of comfort and energy performance in every home we service. Our employees are knowledgeable, loyal, and passionate about doing our best work for you."

Hayden Drum | General Manager
Company Information
Services Offered
Garland Insulating is a Texas insulation company that serves residential and commercial customers. The company offers fiberglass and cellulose insulation, open- and closed-cell foam, radiant barrier spray, and air sealing.
Minimum Job
Garland has a $500 job minimum.
The company guarantees its work for one year.
Company History
The third-generation family company was founded in 1948 by Paul Drum and is currently owned by his son Ferrell Drum. Garland Insulating has branches in five metro areas throughout Texas.
Garland Insulating is a member of the Insulation Contractors Association of America.
Additional Information
The company uses eco-friendly products.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

“We had the insulation done twice. The guys knew what they were doing. Finished product was very professional. They did it a lot quicker than I was expecting. They insulated my attic. Everything's looking great now. I'd give them the best grade—A+.”

“Garland Insulating did a really nice job. They put insulation throughout my whole home upstairs. Their customer service was great. The older gentleman was beautiful. I have no complaints. We'll find out if everything is working on my electric bill this next month, but I hope it does better. I'd give them an A.”

“I just really liked the sales guy and the follow up—seemed to be very efficient and very conscientious. I was impressed. It was in the attic. Everything is working to my satisfaction so far. I'd give them an A.”

“It was absolutely positive. They provided the service that we agreed upon exactly when we agreed upon. It was super easy. It was in the attic. Everything is working up to expectation. I'd give Garland Insulating an A grade.”

“No issues. It was in the attic. Everything is working up to my expectations. I can't see it because I don't go up in the attic. As long as my house doesn't burn down or anything, I'm good. Their customer service was 100 percent great. They get an A.”

“They came when they said they would. They did the job very quickly, neat, and then they left. It was the inside wall that got insulated. They came and they did my exterior walls. They did my ceiling. I would like to have more in that ceiling. I'm just not sure. Their overall customer service was good. I'd give the overall experience an excellent rating.”

“They do what they say and say what they do. It was a job site for me. Everything worked out to expectations, and everything's great now. I'd give them an A.”

“They got in, they got out, and they did a great job. Attic insulation—everything is holding up fine. Their customer service was good. I'd give Garland an A.”

“They were just quick, on time, and efficient. The insulation was in the attic. Everything is working up to my standards. Their customer service is excellent. I'd grade them an A.”

“They were there on time and done very quickly. They insulated my attic. As far as I know, everything looks good. Overall, I'd give them an A. They did great. The sales guy that came and talked to me, he was really thorough and followed up, and it was good. They were a few minutes early, which was great. I was having my bathroom remodeled at the same time and those were always late. The guys doing the insulation were early and I'm like, 'Gosh, that's a nice change.'”

“They were under time, under budget, and they provided a good service. They sprayed our entire attic including crawl spaces. Everything was to my expectations and then some. Everything was satisfactory. I'd give them an A+.”

“It was fine. They did what they were supposed to do, and they didn't make a mess. It was good. It was sound insulation between floors. Everything is working. It all looks good. It was a good experience. It was fine. I'd give them an A.”

“The people were prompt, and everything got done according to how it was supposed to be done.”

“They came on time. They did the job well. There weren't any problems afterward. They did insulation in the attic. We've moved since then, but when I left everything was doing good. It was very good. I had a problem afterward because I wanted to get a receipt for past purposes and for some reason they hadn't left me anything, but then I had to go through a couple different people, but they were all very helpful and they took care of it. So I would say their customer service is good. I'd give them an A.”

“They did a good job. They came, and they were on time. They set up and did the work and cleaned up after themselves and then they left. They installed the insulation in the attic of the house. Everything's working good. They get an A. They did fine customer service.”

“They were on time, they did what they said, and they told me the areas that really didn't need it. Some people could have done it and just charged us for it. They did the insulation in the attic. I'd give them an A overall.”

“We've been very happy. It was done easily and quickly and cleanly. It was just an insulation job in the attic. I'd give them an A.”

“They've done my mama's house. They've done my other house, and they've done this house, so I'm quite pleased with them. She shot in about $5-600 of insulation in my other house, probably 1000 sq. ft. and saved us about $35-40 a month on the electric bill. Everything's cool with them. They get an A.”

“Garland reinsulated the house. I liked their efficiency, the fact that they cleaned up after themselves, and the speed with which they did their work. They were very efficient and very good. I'd give them an A+++ across the board.”

“I was very satisfied with their work. They sprayed insulation in the walls and out to the deck. I'd give them an A+. They told me every step they were going to make. They showed up exactly when they said they were going to, and they got it done in the time frame they said they would. I'm thinking about getting them to do more work.”

“They did a very good job. They sprayed insulation. It was a nice, easy process. I'd give them an A+, overall. I'm sure I would recommend them.”

“They installed insulation. They had good service. They're an A.”

“They just sprayed insulation. I asked them to come back because they had covered up some lighting fixtures. It was no problem. They came right back, fixed the problem, and that was that. I'd give them an A+. They kept things pretty clean. I'd recommend them.”

“They installed insulation. They're very professional. I'd give them an A overall.”

“They did a good job. They were an A. I didn't have any complaints with them.”

“I used them on several different jobs. They just installed insulation. They did the job right and did it efficiently—that's the main thing. They got it on time. All of my jobs are restoration jobs and remodel jobs. It's got to be timely. I'd give them an A overall. I don't think I've ever had to call them back on anything. I get somebody, and I just stay with them.”

“They installed insulation. They just came, sprayed it in, and left. The sales guy was pretty helpful. The experience was an A.”

“They did a good job. They sprayed insulation. They arrived when they said, did the job when they said, and performed according to expectations. Overall, I would give them an A. I had no complaints.”

“They put insulation in the walls of a converted garage, and then they put insulation in the attic as well. They were just quick, and I didn't have a problem. Everything was cleaned up; it was just a good experience. I'd give them an A. Everyone was really polite. I didn't have a single complaint.”

“They were awesome. We really enjoyed the experience. Everything was good. Their customer service techs were very nice and professional. The quality of the work was great. The entire experience was very nice. They insulated the attic. I chose them over a different company because I did some research with some people I know that are in that line of work, and they recommended Garland Insulation. I'd give them an A. They did an excellent job.”

“I used Garland Insulation. Everything was awesome, and I have no complaints whatsoever. I used them for some insulation in my parents' home. I would give them an A+.”

“I have used them before, so I was a repeat customer. Their customer service is awesome. I'm always very happy with them. They insulated my house, and they did fiberglass insulation. They did a great job. They were fast, easy, and clean. I had a very positive exchange with them. I chose them over a different company because of their customer service. The person I worked with is very good; she always does what she promises, and I will keep being their customer. I'd give them an A+ rating.”

“They were on time, and they called me before they came. They were very professional, and the job they did was clean. They left everything neat. They did insulation in the attic. I chose them over a different company because I had bids from four different people, and I liked the salesperson that they had. Also, in Dallas, we get a Best Picks magazine, and they were rated very high in there. I'd give them an A.”

“They were very professional, and they did a good job. It was just an excellent service. They did the attic. I liked the salesperson. He was just very knowledgeable. I chose them over a different company because of a recommendation. I checked their references, and they had good references. I'm glad I did. I'd give their company an A.”

“They came in, I thought they did a great job, and they cleaned up and left. That was really about it, as best I remember. I would recommend them again. I was very pleased with the service. They did insulation for the roof. I'd give them an A.”

“I liked them. I would rate them A+.”

“They were very quick. They cleaned up after themselves, and it was just easier than I thought it would be to do that type of job. They insulated an investment property that we have, so they did a shared wall for some condos. I used them again when we had a vacancy, and they did another wall. It was a pretty big shared wall that they did on two floors. They did it very quickly, and it didn't seem like a big job at all for them. They're very responsive. They really try to accommodate my schedule, and I would use this company again. They were recommended to me by a contractor; I just went with them because it was a reference from someone that I trusted. I'd give them an A.”

“They are fast and efficient. They insulated my house. My air conditioning man referred me to them. I'd rate them as an A.”

“They did a good job.”

“I'd give them an A. They were great.”

“They were on time. They cleaned up well. They did what they were supposed to do. They put insulation in my attic. They were just real polite and customer oriented. I chose them over a different company because I've used them two times before. I'd grade Garland as an A.”

“I'd give them an A rating.”

“They did everything they promised. They put insulation in my attic. Their customer service was on point. I chose them because I saw them in the Best Pick Reports book. I'd give them an A.”

“Their company deserves an A.”

“I had some insulation done a year ago. They were very professional. They are on time, and they did the job quickly. The insulation is still there. I talked to another company and Garland Insulation, and they just seemed to be the most professional in the way they handled it, so I went with them. They did the attic for me. I'd give them an A because in my mind, everything went fine, although it has been a while.”

“This work was done a while back. They did insulation work for me through the whole house. I had no problems with them. They were good for me.”

“They seemed very organized. They came when they said they were going to come. There wasn't a long delay or anything like that. They were in and out. They did the entire attic, which covers the entire area. It's a single-story house. I'd give them an A.”

“Garland Insulating did a good job.”

“I liked the representative that came out. He didn't try to push anything extra. The guys that came out and did the work were real friendly. They didn't make a big mess and didn't leave a big mess. I got them out of the Best Picks book for my area. They sucked out the old insulation and blew in all new. I'd give them an A.”

“They were on time and did the work I expected. I chose them because somebody referred them to me. They put insulation in the whole attic, and it took a couple of hours, tops. The customer service was good. I'd give them an A.”

“It was fine.”

“They didn't waste any time putting a price together, and they got right out and got it done. I had them add insulation to the attic for the whole house. I chose them over a different company because the name Garland Insulation has been around for a while, and I already knew about them. I would grade them as an A.”

“They were on time. They were quick with their work, and the work seems to have been good quality work. They were recommended by my roofing company. The job was fairly small. They just blew in additional insulation in the attic. I'd give them an A.”

“Garland Insulating is absolutely wonderful—everything you could look for in a company. They are neat and clean. The thing I liked the most was that the man gave me options and didn't pressure me to take a useless one. Certain houses don't need as much insulation as others, and I would not have known that in the least. They've earned an A+ grade.”

“Working with Garland Insulating was top-notch. They were knowledgeable and timely, and they did it right. They did foam insulation in the attic and walls, and the representative was really nice and really trustworthy. I would give them an A+.”

“We have used Garland Insulating several times over the past 25 years. They've always done an outstanding job, and the quality and service have always been the same—outstanding. Word-of-mouth advertising is the best, and they've got it. They're A+.”

“Garland Insulating provided insulating needs for the home. They do all of our work. I'd give them an A+.”

“I built a new, large, two-and-a-half car garage, and they did all the insulation. They did a quality job. They did what they said they were going to do, and they pretty much met the time frame. I've been using them for about ten years. I would rate them as an A+.”

“Garland did insulation. They did the job when they said they were going to do it. They finished and left, and it was a good job. I'd done business with them before. They're an A+ company.”

“They did insulation for us, and they were great. I would give Garland Insulating an A rating.”

“They've done lots of work for me—insulation of various forms. They did what they said they would, so it was a good business transaction. I chose them because I've known them for years and years and years. They deserve an A.”

“Garland did the job quickly and neatly. They did blow-in insulation in the whole attic. They brought it up a foot and a half to bring it to a certain level. Everything still gives the intended effect today. I have no complaints. I'd give them an A+.”

“We have used them for a lot of years. They're top-notch. They're prompt, and they're very thorough. I have recommended them to a friend, and I'll continue to recommend them. They're A+.”

“I've been using Garland Insulating for probably 15 years. Whenever we scheduled anything with them, they were always there on time, got the work done, got it cleaned up, and got out—that's what I look for. I would rate them at the top of the scale.”

“Garland did some foam and some cellulose insulation for me. I chose them because of their performance and service—A+.”

“I used Garland Insulating, and they were great. They showed up on time and did the job. There was no mess for me to clean up. I would use them again. They were A+. They were the best we've ever had.”

“Their service was excellent. They did insulation, and it was done in an excellent time frame. They were very good. I would give them an A+.”

“Garland Insulating was a good company. They were efficient, and they did good work. I think their salesman is an excellent guy. They blew insulation in our garage attic. I'd say they're an A company.”

“I used Garland Insulating. They did some work, added some insulation, and it came in handy. They did a good job cleaning up. They did what they needed to do, and we were happy with the work. I would give them an A+.”

“They did insulation in the attic for me. I feel like it was effective because our energy bills went down. We haven't had to call them back since the work was done. Everything's gone fine. I feel like they deserve an A.”

“They were clean in the process of putting more insulation in our attic. They were efficient, here on time, got the job done, and cleaned up after themselves. I got them out of Best Pick Reports. It worked out for me. I feel over the past few years since it was done that it was effective, and it did make a difference. They were honest in their estimate. I would give Garland Insulating an A.”

“They did what they said they were going to do, and they actually went above and beyond. They provided some additional insulation they initially had missed on their take-off and didn't charge extra for it. Over the past few years, there has been a slight increase in comfort level. Nothing's gone wrong. I'd give them an A.”

“It was a very good experience. They were nice and tidy, and they were professional and very prompt. I was very pleased with them. They insulated the whole house, and I've noticed the difference in my energy bills. It all worked out very well.”

“Garland put 15 inches of insulation in my attic—this is a 1960s house, so it requires a little bit more than a new house. It has helped tremendously. The workers were very good and very professional. I'd say they should get an A+.”

“I was pleased with Garland Insulating. They put in some insulation, and I've seen a reduction in our bills and an increase in overall comfort. I feel like that company deserves an A grade.”

“They added a foil barrier upstairs, sealed off my attic, and added insulation. It was good. I'd recommend them.”

“I'll give them an A all the way around. The insulation they put in the house is great. I didn't really have any personal dealings with them; they just came by and got up there, put the insulation in, and left. I went up there, and it looks good. It's the right depth, and they got the corners—they got the areas that I asked them to get. The workers were good. They got in, got the job done, and that was it. They showed up when they said they were going to and did the job when they said they were going to do it. I give them my recommendation.”

“They were excellent. Garland Insulating did everything when I redid our home. They did the walls and the attic, and they did everything to code. Their service was excellent. There was one guy, the owner—he was great. It was grade A—excellent.”

“I would say Garland's an A+; I'd recommend them. The workers were excellent, and they did good, quality work. The product is kind of like shredded-up newspaper that you put in the wall.”

“They did a good job. We were real pleased. Garland came to the house and put installation in, and they did good, quality work.”

“Garland did a good job with the installation in my attic. The quality of their work seemed to be good, and I didn't have any communication problems with the crew. I actually used them because I read Best Pick Reports and saw them in there; that's why I used them. They also finished the work in a reasonable amount of time and were considerate of people at my home. I'd give them an A.”

“I would grade them an A+. They just did my attic insulation, and I feel the difference; I also noticed that our electric bill went down about $20 or $30 a month. A friend of mine referred me to them. The people were clean, efficient, and quick, and their cleanup was perfect. I didn't have to do any clean up after they were done.”

“Garland Insulating was timely, cost efficient, and did more than they really committed to doing to make sure they did the job right. They did attic insulation, and it's a quality product, really. The workers that came out were fine as well, and the time frame the work was finished in was excellent. The clean up was very, very good. I think that covers it. An A+ as their grade would be appropriate.”

“They sprayed insulation in our attic, and the quality of their work was fine. The cleanup was fine—grade A. I would use this company again. They did what they said they were going to do.”

“Garland Insulating did the housing insulation above the roof and in the attic. They definitely did good, quality work for me. And the technicians that came out were very courteous, friendly, knowledgeable, and competent. I would give them an A, definitely an A.”

“Garland Insulating did some work for me in the past, and it was a positive experience. They did insulation work in the attic for me. They did quality work. I first heard of Garland Insulating from my heater man. I would recommend the company, and I'd give them an A+.”

“They get an A+. They did an excellent job insulating the ceiling. The workers were perfect—cordial and nice. I've already recommended them.”

“I would give them an A+. They were on time and completed the job real good. I'd recommend them. They were good.”

“We ended up going with Garland. They put some insulation in our attic about two months ago. They got the job done and were very professional. The customer service was fine as well. Their rating would be an A.”

“Garland Insulating insulated our garage and the expansion area we did on the house. The overall quality of the work that they did was excellent. I have not really noticed a difference in my energy bill, but I felt very good about the technicians that did the work. They just did a good job on the final cleanup; there wasn't any left for me to do. They get an A.”

“I had them do my new house. I had a good feeling about them. They did the walls of my house and the walls in the attic, and then they also did the ceiling in the attic—they did my entire home. I put more insulation than what was required by code. I found them through a British fellow that I know. He just recommended them. I don't have anything bad to say about my experience with them. They cleaned up; they didn't make a mess, which was important to me. And when it was time to pay the bill, the workers in the office were pretty courteous. I'd give them an A+.”

“They did a good job, I guess. They came in early spring last year and installed blown-in insulation in our attic. I think it was great; so far, so good. They're very efficient. It was a one-day job, and the cleanup was good. I would say they're an A+.”

“It was fine. Everything was fine. We had a good experience. As far as we can recall, everything was fine. I'd say it was excellent, with no issues. That'd be an A.”

“They were fine. I called them, they came pretty quickly, and they cleaned up. They put the insulation in the house and did a great job. They started out by giving me a quote, and they were very polite and courteous. Afterward, they cleaned up after themselves. I would give them an A-.”

“I had more insulation installed in my attic by Garland. The quality of the work was great—A+. They did a great job; there wasn't any mess left at all. And I have noticed a little bit of a difference in my energy bill. They were a good company, and I would definitely have them do more work.”

“It was great. I've noticed a difference in my utilities since they changed our insulation.”

“I'm very satisfied with them. They did insulation as well as radiant barriers in all three of my locations, and they did a good job. I just liked that it's a prompt service; they finished in a reasonable amount of time. And nothing at all went wrong, so I would say they're a reliable company. I would grade Garland Insulating an A, and I'll use them again if I need to.”

“They were fabulous. They did a wonderful job, and I'd highly recommend them to anybody. They were on time, and they cleaned up after themselves. How that guy got in that little crawl space—I swear he worked for the circus. Overall, it was absolutely a positive experience—A+. They were wonderful.”

“It was a good experience. They did the attic. They quickly did what they said they'd do, and it works the way it's supposed to. They cleaned up well after their service, absolutely, and they were respectful of my house. They ran probably, 200 feet of plastic through my house to clean it up. I'd give them an A—I have no complaints.”

“Garland Insulating did a good job. I was very happy and satisfied with the insulation that they blew into the attic of my home. That's the job they did for me, and I'm very happy. I don't remember anything about it except I was very pleased and happy with the job they did. I'd have to go with an A grade.”