Garland Insulating Ltd.
10th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Garland Insulating Ltd. has received 4.8 out of 5 stars based on 136 customer surveys conducted through GuildQuality.
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17
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10th year as a Best Pick Call

Company Message Regarding COVID-19

To maintain normalcy and as precautions for safety and health, our employees, where able, are working from home.
"With branches in five metro areas, we provide insulation services for customers throughout Texas. We apply the best thermal products to enhance the level of comfort and energy performance in every home we service. Our employees are knowledgeable, loyal, and passionate about doing our best work for you."

Hayden Drum | General Manager
Company Information
Services Offered
Garland Insulating is a Texas insulation company that serves residential and commercial customers. The company offers fiberglass and cellulose insulation, open- and closed-cell foam, radiant barrier spray, and air sealing.
Minimum Job
Garland has a $500 job minimum.
Warranty
The company guarantees its work for one year.
Company History
The third-generation family company was founded in 1948 by Paul Drum and is currently owned by his son Ferrell Drum. Garland Insulating has branches in five metro areas throughout Texas.
Distinctions
Garland Insulating is a member of the Insulation Contractors Association of America.
Additional Information
The company uses eco-friendly products.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
10912 Sanden Road
Dallas, TX 75238
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Garland Insulating Ltd. has received 4.8 out of 5 stars based on 136 customer surveys conducted through GuildQuality.
5
115
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17
3
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2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/10/2019

“They provided very professional service.”

Review by
10/09/2019

“The company met all of my expectations.”

Review by
10/08/2019

No review comments provided

Review by
10/08/2019

“I would like to recognize Mike in sales for his exceptional service. He does most of the sales for residential and resales. He is really a sharp guy.”

Review by
10/07/2019

“I don't remember their names but the technicians that came out were very good.”

Review by
09/30/2019

“They exceeded my expectations because they got the job done and it is great.”

Review by
09/24/2019

“Everyone I worked with provided exceptional service.”

Review by
09/24/2019

“Garland Insulating met my expectations 100 percent.”

Review by
09/19/2019

No review comments provided

Review by
09/16/2019

No review comments provided

Review by
09/16/2019

“They were efficient and the process went very well. The salesperson did give me some followup calls and answered all my questions. He was very good.”

Review by
09/16/2019

“Garland Insulating was very responsive and knowledgeable.”

Review by
09/16/2019

“They met/exceeded my expectations in all areas.”

Review by
09/16/2019

“I was perfectly happy with all that was completed by the company.”

Review by
09/16/2019

No review comments provided

Review by
09/16/2019

“Garland Insulating met or exceeded my expectations in all areas of the job.”

Review by
09/16/2019

“They did a wonderful job.”

Review by
09/16/2019

No review comments provided

Review by
09/16/2019

“They were easy to work with, they appeared honest and they did what they said they were going to do.”

Review by
09/16/2019

“They were very efficient, in and out and it was done and it seems to be working great.”

Review by
09/16/2019

“Garland Insulating met or exceeded my expectations. Other than that they were very good.”

Review by
09/13/2019

“The guy that did the work was very professional.”

Review by
09/12/2019

No review comments provided

Review by
09/11/2019

“The crew who came out, the two guys, were exceptionally protective and took very good care of everything around them.”

Review by
09/11/2019

“Mike Watson, he was the first person who came out and he was wonderful! He answered all of my questions and was very knowledgeable on all the regulations.”

Review by
09/11/2019

“Garland Insulating did a perfect job, no complaints!”

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

“I liked the guy that came out and explained what our options were and sold it to me. He was very professional and pleasant.”

Review by
09/11/2019

“Garland Insulating was on time, they did the work, got it completed professionally, and exited the property.”

Review by
12/13/2018

“I think the time Garland Insulating was actually at the house they were there for a shorter period of time.”

Review by
12/05/2018

“Garland Insulating sprayed foam insulation for us.”

Review by
11/28/2018

“They're always prompt and they always do an excellent job. I have always been totally satisfied with them. I have been using them for the last fifteen years.”

Review by
11/28/2018

“Garland Insulating was dependable and did everything they said they were going to do.”

Review by
11/28/2018

“Garland Insulating was great with the time schedule and with getting the work completed. I am satisfied with the work.”

Review by
11/27/2018

“They did what they said they would do exactly the way they said they would do it. The technician who came out was very professional looking. I was pleased with the company.”

Review by
11/24/2018

“Eric Anderson always provides excellent customer service.”

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

No review comments provided

Review by
11/20/2018

“They did the insulation in my attic.”

Review by
11/20/2018

“Everything was as it should be and I was very pleased with their overall service.”

Review by
11/20/2018

“Everything they said they would do, they did it in the time frame and I was satisfied with the quality.”

Review by
11/20/2018

“I was satisfied with the overall experience.”

Review by
11/20/2018

No review comments provided

Review by
11/20/2018

“The came out and did a quality job for me.”

Review by
11/20/2018

“The quote that I got from the gentleman that came out, he actually came out the house. I had at least one instance where a company looked up my house online and didn't come out. This was one of the reasons I selected them. He even gave me a brochure with their information inside. From that respect they were very thorough, and scheduling from the office was very easy. The operations from the inside part were very good.”

Review by
11/20/2018

“Their professionalism and ability to work on a tight schedule.”

Review by
11/20/2018

No review comments provided

Review by
08/02/2017

“They've done my mama's house. They've done my other house, and they've done this house, so I'm quite pleased with them. She shot in about $5-600 of insulation in my other house, probably 1000 sq. ft. and saved us about $35-40 a month on the electric bill. Everything's cool with them. They get an A.”

Review by
06/30/2017

“Garland Insulating did a really nice job. They put insulation throughout my whole home upstairs. Their customer service was great. The older gentleman was beautiful. I have no complaints. We'll find out if everything is working on my electric bill this next month, but I hope it does better. I'd give them an A.”

Review by
06/30/2017

“They did a good job. They came, and they were on time. They set up and did the work and cleaned up after themselves and then they left. They installed the insulation in the attic of the house. Everything's working good. They get an A. They did fine customer service.”

Review by
06/30/2017

“No issues. It was in the attic. Everything is working up to my expectations. I can't see it because I don't go up in the attic. As long as my house doesn't burn down or anything, I'm good. Their customer service was 100 percent great. They get an A.”

Review by
06/30/2017

“We had the insulation done twice. The guys knew what they were doing. Finished product was very professional. They did it a lot quicker than I was expecting. They insulated my attic. Everything's looking great now. I'd give them the best grade—A+.”

Review by
06/30/2017

“It was fine. They did what they were supposed to do, and they didn't make a mess. It was good. It was sound insulation between floors. Everything is working. It all looks good. It was a good experience. It was fine. I'd give them an A.”

Review by
06/30/2017

“It was absolutely positive. They provided the service that we agreed upon exactly when we agreed upon. It was super easy. It was in the attic. Everything is working up to expectation. I'd give Garland Insulating an A grade.”

Review by
06/30/2017

“They were on time, they did what they said, and they told me the areas that really didn't need it. Some people could have done it and just charged us for it. They did the insulation in the attic. I'd give them an A overall.”

Review by
06/30/2017

“Garland Insulation did such a great job for us that it was unbelievable. I have never been any more happy than dealing with them. Any insulation needs that I have in the future, they will be the only people in the world that I'll deal with. They did the insulation in the attic. First of all, they sucked all the old insulation out. We had a problem with coons getting in our attic, and it was a nightmare. They were the only people that were able to solve our problem and take care of it. They were very reasonable in their price. They were specific and performed flawlessly, every pest that we needed to take care of. Everything is working fine now. We have not had any more problems, and they were a tremendous help to us. I've never worked with a company like that, that was as efficient or as amenable to helping us personally with our problem. I'd give them five stars plus. Their punctuality, cleanliness, and expertise were excellent, top rating. It was one of the most pleasurable experiences that I've had in a long time.”

Review by
06/30/2017

“They came on time. They did the job well. There weren't any problems afterward. They did insulation in the attic. We've moved since then, but when I left everything was doing good. It was very good. I had a problem afterward because I wanted to get a receipt for past purposes and for some reason they hadn't left me anything, but then I had to go through a couple different people, but they were all very helpful and they took care of it. So I would say their customer service is good. I'd give them an A.”

Review by
06/30/2017

“They were there on time and done very quickly. They insulated my attic. As far as I know, everything looks good. Overall, I'd give them an A. They did great. The sales guy that came and talked to me, he was really thorough and followed up, and it was good. They were a few minutes early, which was great. I was having my bathroom remodeled at the same time and those were always late. The guys doing the insulation were early and I'm like, 'Gosh, that's a nice change.'”

Review by
06/30/2017

“They came when they said they would. They did the job very quickly, neat, and then they left. It was the inside wall that got insulated. They came and they did my exterior walls. They did my ceiling. I would like to have more in that ceiling. I'm just not sure. Their overall customer service was good. I'd give the overall experience an excellent rating.”

Review by
06/30/2017

“The people were prompt, and everything got done according to how it was supposed to be done.”

Review by
06/30/2017

“They were under time, under budget, and they provided a good service. They sprayed our entire attic including crawl spaces. Everything was to my expectations and then some. Everything was satisfactory. I'd give them an A+.”

Review by
06/30/2017

“I had no problems with them. They showed up on time when they were supposed to. They were fair with their price. They got everything done. It was in the attic. Everything is working up to expectations. I'd give them an A.”

Review by
06/30/2017

“I just really liked the sales guy and the follow up—seemed to be very efficient and very conscientious. I was impressed. It was in the attic. Everything is working to my satisfaction so far. I'd give them an A.”

Review by
06/30/2017

“They were very professional. They did a good job. The price was right. Everything worked out fine. They did insulation in the attic. Everything's fine now that it's been installed. I'd give them an A.”

Review by
06/30/2017

“They were just quick, on time, and efficient. The insulation was in the attic. Everything is working up to my standards. Their customer service is excellent. I'd grade them an A.”

Review by
06/30/2017

“They do what they say and say what they do. It was a job site for me. Everything worked out to expectations, and everything's great now. I'd give them an A.”

Review by
06/30/2017

“They got in, they got out, and they did a great job. Attic insulation—everything is holding up fine. Their customer service was good. I'd give Garland an A.”

Review by
06/30/2017

“My house was cold, and they were cheaper than anybody else who came out to give me a quote. They put in insulation in my attic. I'd give them an A.”

Review by
06/30/2017

“We've been very happy. It was done easily and quickly and cleanly. It was just an insulation job in the attic. I'd give them an A.”

Review by
06/30/2017

“They were friendly. They got their work done. They insulated my attic. Everything is working well to my expectations now. I'd give them a B.”

Review by
06/30/2017

“I had a positive experience with Mike, the salesman. They added insulation in the attic for me. Everything's working now. I would have preferred a couple minor tweaks to the process, but it seems to be working. I appreciated Mike and his insight and honesty. I just wish the workers who actually put in insulation hadn't scratched up my floors with the little tube they ran up to my attic. I'll give them a B.”

Review by
06/30/2017

“They showed up, they did the job, and they left. They blew in insulation in the attic. The workers did fine. The company told me they would give me a four-hour window. It doesn't help when I try and do them a favor and get the attic opened up so they wouldn't have to crawl into the space to get in there. They show up first thing in the morning; I appreciate that. The four-hour window is a little bit tough to coordinate with the roofer that I did, and then they did the job and left. I appreciate them showing up and doing the job, but I arranged an easier way for them by taking out the deck in the attic, and they made me look like an idiot. I'd give them a B. They weren't punctual because they give you a four-hour window. There's no punctuality. They showed up in the four-hour window. I don't like how they schedule. I know why they do it, but I don't like how.”

Review by
06/30/2017

“It was very professional. Came out and told me exactly what it was going to cost, did what they said they were going to do. Effective and efficient and wasn't a ton of money. They installed attic insulation. I'd give them a B.”

Review by
06/30/2017

“I didn't have any issues with them at all. There were no hiccups or surprises. I don't like surprises. They did blown-in insulation in my attic. Everything is fine. I have no issues or problems. We're happy with their job. I'd give them a B+.”

Review by
06/30/2017

“The only thing I didn't—Mike was the sales guy that I've recently talked to. He told me he was going to come and check the work after they were done. Then I sent him a check. They did it on a Friday, I sent him the check on a Monday, asked him when he would be coming, and he never got back with me. I just wanted him to check the work, and he said he was going to. When people tell me they're going to do something, I usually think they're going to do it. I wanted him to come and check it because when I looked up there it looked OK, but there were some areas that to me looked—it wasn't consistent. There were some areas that seemed higher and some areas that seemed a little lower. It was in the attic when I looked after the guys were done. They were very pleasant. They put the plastic, because it was raining that day, down and all of that. Which is right. I said, ‘Can I see,’ and I popped my head up there and looked around both sides. There were some areas that looked lower than the other areas. I don't know why I didn't say anything but I didn't. I wanted Mike to come and check the work like he said he was going to. I'd give them a C. The quality and customer service was good.”

Review by
01/04/2017

“We haven't used them as a separate subcontractor for a while. From what I hear in the industry, they’re probably one of the best out there. I'd give them a B+. I've used them on my house.”

Review by
01/03/2017

“They did a good job. They sprayed insulation. They arrived when they said, did the job when they said, and performed according to expectations. Overall, I would give them an A. I had no complaints.”

Review by
01/03/2017

“They installed insulation. They were great, very timely, and did everything they said they were going to do. Fair pricing. It was just good all around. I'd give them an A+ overall, no complaints.”

Review by
01/03/2017

“They installed insulation. They just came, sprayed it in, and left. The sales guy was pretty helpful. The experience was an A.”

Review by
01/03/2017

“They  just installed insulation. They had good service. I'd give them an A overall. I didn't have any complaints.”

Review by
01/03/2017

“They  installed insulation. They're very professional. I'd give them an A overall.”

Review by
01/03/2017

“They did a good job. They were an A. I didn't have any complaints with them.”

Review by
01/03/2017

“I  was very satisfied with their work. They sprayed insulation in the walls and out to the deck. I'd give them an A+. They were just fine. They told me every step they were going to make. I had no problems at all. They showed up exactly when they said they were going to, and they got it in the timeframe they said they would. I'm actually thinking about getting them to do work for my house.”

Review by
01/03/2017

“I used them on several different jobs. They just installed insulation. They did the job right and did it efficiently—that's the main thing. They got it on time. All of my jobs are restoration jobs and remodel jobs. It's got to be timely. I'd give them an A overall. I don't think I've ever had to call them back on anything. I get somebody, and I just stay with them.”

Review by
01/03/2017

“They  reinsulated the house. They took out all of the old and put in new. I liked their efficiency, the fact that they cleaned up after themselves, and the speed with which they did their work, since we were on a timetable. They came in one day and sucked out all of the old insulation. They came back one day ahead of schedule and blew in all of the new insulation for us. They were very efficient and very good. I'd give them an A+++ across the board, not one single issue.”

Review by
01/03/2017

“They just sprayed insulation. I asked them to come back because they had covered up some lighting fixtures. It was no problem. They came right back, fixed the problem, and that was that. I'd give them an A+. They kept things pretty clean. I'd recommend them.”

Review by
01/03/2017

“They put insulation in the walls of a converted garage, and then they put insulation in the attic as well. They were just quick, and I didn't have a problem. Everything was cleaned up; it was just a good experience. I'd give them an A. Everyone was really polite. I didn't have a single complaint.”

Review by
01/03/2017

“They  did a very good job. They sprayed insulation. The guy was very nice and easy when he gave me the quote. He came in, looked at it, and it was a nice easy process. He didn't pop around. So, I thought it was a fair quote as well. I'd give them an A+ overall; no complaints. I'm sure I would recommend them if I ever thought about it.”

Review by
01/03/2017

“They sprayed insulation in the attic. They were dependable, and they were here when they said they'd be. I thought they were reasonably priced, because we did check with other companies. I'd give them a B+. The work itself was good. The guys that came kind of left a little bit of a mess in the garage. They left, and they didn't clean up as well as I would have liked. The installation itself was good, and it's saved us money over the course of the year on our utility bill. The customer service was good. They did come back and kind of double check for me.”

Review by
01/03/2017

“They sprayed insulation. They were good. I'd give them a B overall. It was a pretty simple job.”

Review by
10/27/2015

“This work was done a while back. They did insulation work for me through the whole house. I had no problems with them. They were good for me.”

Review by
10/27/2015

“Garland Insulating did a good job.”

Review by
10/27/2015

“They did a good job. I was very pleased. I liked the bid they provided. They were very thorough, and I went over every detail. I noted what was necessary, and they gave me a breakout price for each item, which I couldn’t get from the other company. They just gave me a bottom number and that was it. They did the attic, and I had some old lighting systems up there where they had to put in some stovepipe inserts around the lighting because it wasn’t cool lighting—it was the heated kind. They fixed it all, and they did a great job. They also showed me where my ventilation wasn’t adequate, so they fixed that, and I noticed the difference when they were done. It was really fantastic. They did a good job. I chose them because I get a booklet called Best Pick Reports, and that’s what I used to choose them. I’d give them an A grade. They did a great job.”

Review by
10/27/2015

“I had some insulation done a year ago. They were very professional. They are on time, and they did the job quickly. The insulation is still there. I talked to another company and Garland Insulation, and they just seemed to be the most professional in the way they handled it, so I went with them. They did the attic for me. I’d give them an A because in my mind, everything went fine, although it has been a while.”

Review by
10/27/2015

“I would recommend them to anyone. They came in behind another service that I’d had, they did the work I had hired them to do, and then they fixed the work that the other people had not done right, at no cost. I had some insulation blown into my attic, and they did it at a better price. I chose them because they’re the biggest I know of. Their work was A+.”

Review by
10/27/2015

“They did insulation for my house and in the attic. We had a good impression of the work. I think it was their busy season, and it was very hot. The time they took was kind of longer than I thought, but they got it done in a fair time period. I would give them a very good evaluation—I would give them an eight and a half or nine out of ten. I’d give Garland Insulating an A-.”

Review by
10/27/2015

“I liked the representative that came out. He didn’t try to push anything extra. The guys that came out and did the work were real friendly. They didn’t make a big mess and didn’t leave a big mess. I got them out of the Best Picks book for my area. They sucked out the old insulation and blew in all new. I’d give them an A.”

Review by
10/27/2015

“They didn’t waste any time putting a price together, and they got right out and got it done. I had them add insulation to the attic for the whole house. I chose them over a different company because the name Garland Insulation has been around for a while, and I already knew about them. I would grade them as an A.”

Review by
10/27/2015

“They were on time. They were quick with their work, and the work seems to have been good quality work. They were recommended by my roofing company. The job was fairly small. They just blew in additional insulation in the attic. I’d give them an A.”

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