USI Champion Insulation
7th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

USI Champion Insulation has received 4.8 out of 5 stars based on 180 customer surveys.
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7th year as a Best Pick Call
"For over 40 years, USI Champion Insulation has successfully attended to the insulation needs of the Dallas/Ft. Worth metroplex, and we've prided ourselves on offering a quality product through quality service. The energy efficiency solutions we provide will help you lower your bills and increase the comfort of your home."

Dale Cox | Branch Manager
Company Information
Services Offered
USI Champion Insulation offers fiberglass, cellulose, and rock wool attic blow-ins and wall sprays as well as open- and closed-cell foam, spray and foil radiant barrier products, attic sealant, attic tents, and insulation removal services. The company uses products that are hypoallergenic and GREEN-GUARD certified.
Minimum Job
A $500 job minimum is required.
Warranty
The company offers a one-year warranty.
Company History
USI Champion Insulation is a local branch of United Subcontractors, Inc., the second-largest provider of insulation installation services in the US.
Distinctions
USI Champion Insulation is a member of the Insulation Contractors Association of America and the Home Builders Association of Greater Dallas.
Employee Information
All installers must pass background checks and drug testing.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
1808 10th Street Suite 100
Plano, TX 75074
Hours
Mon
7:30 am - 4:30 pm
Tue
7:30 am - 4:30 pm
Wed
7:30 am - 4:30 pm
Thu
7:30 am - 4:30 pm
Fri
7:30 am - 4:30 pm
Sat
Closed
Sun
Closed

Compiled Score:

USI Champion Insulation has received 4.8 out of 5 stars based on 180 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
07/21/2017

“I hired them to remove my insulation out of the attic. The gentleman that I talked to on the phone, he was great. He spent time talking to me about my issues and what I was trying to do. He was very helpful. The only issue I had is I hired them to remove all of the insulation, all of it, and they told me it was all out. It was making me sick, as far as the issue, so I didn't go up there because it was a health issue for me, so I believed them when they said it was all removed. Then later I had somebody else go up there and work in the attic and they're like, “Yeah, it's not all out.” There was a significant amount that was still in there. Basically, they didn't take anything out over my vaulted ceilings which was basically half the house. So, that was a serious issue. I can say, though, that I called back and asked them to come back out again and take it all out and they did come back and told me it was all out, and again, like an idiot, I believed them. Then I had somebody else come out to do something else up there and they said, “Yeah, there's still insulation up there.” I had to have them come out a third time, and they actually did come a third time. I don't know why they didn't bring more tools, like rakes for something that was hard to get to, but they didn't. The third time that they were here I recognized that because they were like, “Oh, we can't get to it,” and all of this nonsense. So, I'm just like, “If I don't have them do this now, I'm going to have to figure something else out.” So I had a handyman that I had at my house basically open up the ceilings inside of my house. Obviously, this stuff was making me sick. It was a huge health hazard to have that stuff coming in my house, but I wasn't going to get rid of it any other way because they didn't have any kind of hook to pull it out from inside the attic, and I was just so irritated with having to have them come out again that I just had them open up my ceiling, which cost me a fortune, to basically have to replace all of the drywall in my ceiling, not to mention dirt was all over the inside of my house. The workers did stand there and they waited while my handyman ripped my sheetrock out of my ceiling so they could pull out the rest of the insulation. The frustrating part was they just were like, “Oh yeah, we'll take it all out except for the stuff that we can't reach easily,” and they didn't really say. The good thing is the manager, who I called and said, “Hey, I've got an issue with this,” he was a great guy. He came out, he assessed the situation, sent somebody out. So, they did send somebody to make it right so I guess that's the takeaway. Having insulation removed is kind of a weird thing to do that most people wouldn't do. On the positive side, they agreed to do it and they came back and rectified the situation. I should've asked them for some money back after how much I had to spend for the guy to open my ceiling, but I didn't. That's on me. That's my fault. The sales guy was good. The manager was good. I think they were just ineffective and maybe some workers who were lazy. I'd give them a C overall, at best. It was a weird situation. They had to come out so many times. I had to do some crazy stuff in order to make it right. They didn't handle the job as it was supposed to be done. Their punctuality was a little bit of an issue too.”

Review by
07/21/2017

“I did get insulation in the attic. I've got cheap electric bills so far. I haven't gone up that staircase yet. He told me when I went up there and my husband made this foam cover to insulate the stair way, that “You need to watch that when you go up the stairs and move that over.” So, I appreciated him telling me that. I think I'll wait and let the air conditioning man go up there. I don't have any complaints and believe it or not, I gripe all of the time. I thought they were very polite. The man was nice. They came and did it and I knew I needed it done. My neighbor got hers done so I did too and they didn't make any messes. They can't help what happens upstairs, blowing that stuff around. I would recommend them. My electric bills haven't been anything and it's been hot.”

Review by
07/21/2017

“I had some insulation done a while back. It was done back in April. It was overcharged and they didn't put the right amount of insulation in. I paid for five-and-a-half inches on top, three-and-a-half on the side. They put about 15 or 16 on the top and the center, and then it went down to about three-and-a-half or four on the sides. It was not the typical insulation job, though. The people didn't really know what they were doing very much. The crew they sent ended up getting it done, and I ended up with a lot of insulation, but it works. It was for an outdoor barn. The experience, on the whole, was not good at all because I overpaid for it, I found out. Other than that, it was OK. They were OK. The whole experience, a D.”

Review by
07/21/2017

“Champion blew in some insulation on my garage. They were here, did the work, and they only took about 20 minutes. They had to make two trips because the first time they didn't get some of the boards on top of the rafters up there. They didn't get the insulation all the way back to the walls, so they had to come out twice, but they did that. They had no problem with coming back out and redoing it. They get an A.”

Review by
07/21/2017

“It was absolutely positive. The thing that I love, respect the most about them, is we had a little problem, and they accepted responsibility for it and it was no conflict. It was just, “OK, we'll take care of it.” No worries. The job that they performed for me went very well. It was just a little mistake, and they accepted responsibility for it. I would be happy to do business with them again any time. I'd give them an A+.”

Review by
07/21/2017

“The work was a little over a year ago. They did an amazing job. They were very flexible on schedule. They were prompt. They were here on time. They finished the job. They worked directly under me, but the contractor that was building the outdoor pool house was very impressed with them. Actually, they did a better job than the GC. I'd give them an A+. I have recommended them.”

Review by
07/21/2017

“I had no problems with them at all except the fact that it took them three months to get me the bill, but otherwise the crews are great. They were there when they're supposed to be. They cleaned up when they're supposed to. They did their job and they left. I've used them many times, and I plan on using them again. I'd give them an A. I recommend them all the time.”

Review by
07/21/2017

“Everything was perfect. That was five months ago, four or five months ago. The guys were very quick, very thorough, didn't make a mess, which was very surprising because it was blown insulation. The guys did a great job. I'd give them an A. They cleaned up everything. I would recommend them. I've called them out for a couple of other jobs to do bids on, but it turns out it was work we didn't get.”

Review by
07/21/2017

“It was definitely positive. They've done work for me before. They're excellent. It was definitely A+. They actually called me to say they had a cancellation. They asked if I would like to have it earlier, and I said yes, please, and they were right there. It worked out really grand. I would recommend them.”

Review by
07/21/2017

“They were prompt. They did what they said they were going to do, I guess. You can't look in a wall. I have no clue if it's insulated or not. Based on the guy showing up, they drilled between all the studs and did what they said they would do. I'd give them a B. They did a good job.”

Review by
07/21/2017

“You bet it was positive. The biggest thing that I liked about them is they're on time and on budget. They don't change. Everything they do is real quality and they've been with me for some time. There's no guessing, so it's really nice. I'd give them an A+. I would recommend them.”

Review by
07/21/2017

“The guy I spoke with was very knowledgeable. When he set up the appointment, he gave me a lot of information so that was real helpful. It was good, so I'd probably give them an A. I have recommended them.”

Review by
07/21/2017

“Everything was good. The price was right and the sales guy I dealt with, and the guys that came. Everything was great. I'm very satisfied with the work. I'd give them an A overall.”

Review by
07/21/2017

“They were good. They had a prompt response and a written bid by email. They did the work. It's pretty simple stuff but they did what they were supposed to do. I'd give them an A.”

Review by
07/21/2017

“They were just very thorough and quick, and clean. They were as courteous as you would want somebody to be, crawling around in your house. Overall, I'd give them an A+.”

Review by
07/21/2017

“They showed up and did what they said they were going to do at the price they quoted, so they did a good job. Overall, I'd give them an A+. I would recommend them.”

Review by
07/21/2017

“It was very positive. They were fast, efficient, and it brought my electricity bill down. I'd give them an A. I had two houses done with them. I would recommend them.”

Review by
07/21/2017

“They did fine. They showed up when I wanted them to be there and did what they said they were going to do. I'd give them an A for the overall experience.”

Review by
07/21/2017

“They arrived early and they cleaned up after themselves and they were very courteous. I'd give them an A+. They did a great job. I would recommend them.”

Review by
07/21/2017

“They were extremely neat. They left no mess whatsoever, and they were very, very fast. I'd give them an A+. I would recommend them.”

Review by
07/21/2017

“They were on time and got it done. I liked that I didn't have to do it, and they spoke English, so it was perfect. They get an A+.”

Review by
07/21/2017

“We feel like our house is cooler since we've put it in. I'd give them an A. It was pretty good. I've recommended them.”

Review by
07/21/2017

“We've since sold that house. I guess it's doing good. Everything was great as far as I remember. I'd give them an A+.”

Review by
07/21/2017

“They did the insulation in our attic. Good price. They did a good job, and it's actually lasted. I'd give them an A+.”

Review by
07/21/2017

“They were fast and even the sales guy was real helpful. I'd give the overall experience an A. I'd recommend them.”

Review by
07/21/2017

“They came and did the insulation. They did a really good job, and it helps the house. I'd give them an A.”

Review by
07/21/2017

“The guys did a great job of cleaning up. They were very courteous while they were here. They get an A.”

Review by
07/21/2017

“It was certainly a positive experience. They finished the job on time completely. I'd give them an A.”

Review by
07/21/2017

“They did it quickly. It was fine. I'd give them an A for the overall experience. I'd recommend them.”

Review by
07/21/2017

“They did a great job. I liked my sales person. He was good. I'd give them an A+ overall.”

Review by
07/21/2017

“It was quick and it was good. I'd give the overall experience an A. I would recommend them.”

Review by
07/21/2017

“They were convenient. They had very quick service. I'd give them an A.”

Review by
07/21/2017

“The guy that sold me the insulation, I like him. I'd give them an A+.”

Review by
07/21/2017

“I was happy with the service. They're an A.”

Review by
07/21/2017

“They did a good job. I'd give them an A+.”

Review by
07/21/2017

“They got the job done. I'd give them a B.”

Review by
07/21/2017

“I liked the price. I'd give them an A.”

Review by
07/21/2017

“I had a positive experience.”

Review by
07/21/2017

“They were good. I'd give them a C for the experience.”

Review by
09/15/2016

“Have not seen any improvement in electric bill for heat or cooling. I have noticed the dust inside the house.”

Review by
09/14/2016

“From speaking to Champion's representative on the phone, to them completing the radiant barrier, and blown in insulation in my attic—Champion's personnel and quality of work was exemplary. I would not hesitate to recommend their service to anyone.”

Review by
09/13/2016

“They did some blown-in insulation up above my attic in the garage. They were on time and they were very neat. They came in and did their thing, and I left to go to work. I'd give them an A+. Everything was fine. I would recommend them.”

Review by
09/13/2016

“They insulated the attic. They did a really good job, except a slight accident at the end. He broke a piece off of the entrance that goes up into the attic. He rectified that by reducing the bill. I'd give the overall experience an A+.”

Review by
09/13/2016

“They insulated my attic. They came in, and they got the job done. They met my expectations (sounds like), they got out and no one would've ever known they were there. They were really good about cleaning up after themselves. I already have recommended them.”

Review by
09/13/2016

“They did an insulation installation. I haven't seen a decrease in my power bill, but it's my first year there, so I can't tell from last summer. I'd give them an A. I would highly recommend them.”

Review by
09/13/2016

“They worked on a rental property, so I wasn't there, but the renters think it was a positive experience. They have no complaints. They were there on time and did the job. I'd give them an A. I'd also recommend them to someone.”

Review by
09/13/2016

“They were adding blown-in insulation in the whole attic. He was agreeable. They were on time and were fast and I liked the price. I would give them an A for the overall experience.”

Review by
09/13/2016

“It was a home insulation. It was an addition. They were pretty quick getting on the job, and they weren't too worried about getting all of the payment. I'd give them an A for everything.”

Review by
09/13/2016

“They  did residential insulation in my attic. The sales rep was great. The guy was a character. He had a lot of information on the product. The quality of the project has been fantastic regarding the insulation value that I've been able to have since my time of living in the house. I'd give them an A+.”

Review by
09/13/2016

“They did a blown-in attic insulation. They typically have pretty prompt service. I'm a contractor so they usually deal with me on that level. I didn't have to have a lot of extra trips out to the job to disturb the customer or anything like that. They just came out and got it done. I'd give them an A.”

Review by
09/13/2016

“They insulated our house. They were very conscientious about what they did. I had them remove all of my insulation, as well as go back and replace it, with time in between for me to clear up my electrical and do some remodeling. They were very accommodating to my schedule. I'd give them an A+.”

Review by
09/13/2016

“They did residential insulation. They were very easy to work with, and they did the work then they said they were going to do it and took as long as they said they were going to take. I like to use Champion a lot. I'd give the overall experience an A+. I would recommend them.”

Review by
09/13/2016

“They insulated my attic in my residence. They were straightforward and gave me enough options that I found to be honest. They cleaned out the attic at what I thought was a reasonable price, took out the old installation and put in the new, which I thought was great. I'd give them an A. There were a few issues, but we got around them so it was fine.”

Review by
09/13/2016

“As far as the installation, it was positive. I had a problem with getting some documentation afterward, but the work was done OK. They put insulation in my attic to help with the cooling and utility bills to replace the insulation. They were supposed to have a receipt or invoice so I could get a federal tax credit for putting insulation in my house, but I had to make a few phone calls to get it. I'd give them a B overall.”

Review by
09/13/2016

“We  had flipped a house. They were extracting the whole insulation and then filling it with new insulation to reach the amount that was needed for code. They just did a great job. They extracted it extremely well and were able to capture all of the old and bag it and take it away. When they refilled the attic with the insulation, it was beautiful. They did a great job and the price was right. I'd give them an A+. I'd recommend them.”

Review by
09/13/2016

“They  insulated my walls and my attic. The sales person is super, super knowledgeable. His name was Bill, and he knew everything. There were definitely more expensive things he could have sold me, but he told me what was best for me and not what was most expensive. I really liked that. While we weren't living in the house, I forgot to leave the house open. When I came here, they were halfway done because somebody had the good sense enough to find an open window, climb into the open window, open the front door, and get it done. I thought that was pretty cool, too. I'd give them an A+, and I already have recommended them.”

Review by
09/13/2016

“They did the insulation in the garage. They left a mess, they left paint all over the place, the job looks really tacky. We had no choice as to the color they used and in a way they overcharged us. They said 5 square feet and it was only 36 square feet. All in all, it was a pretty lousy experience. I'd like for them to come back and do it right. I'd give them a C-. They did indeed give us the insulation. The insulation works great, but the quality of the work is not good. We didn't get to talk to anyone. We talked to the original guy who contracted them and then that was it. I wouldn't recommend them.”

Review by
09/13/2016

“I've seen no difference and I actually called them to ask them about that and asked if it was even installed correctly. I had a guy say that he would come out and take a look at it, but I said it wasn't worth it. I think the install process was fine. From what they told me they I would get out of it, as far as savings, I found no difference at all. To me, it wasn't even worth having it done. As far as dealing with them, and their install process, all of that was fine. I can’t complain about that. I just don't think I got what they were promoting as far as savings. I'd give them a C. Their customer service is okay. I don't think the product worked.”

Review by
09/13/2016

“It was a moderately positive experience. After they left and I got into the attic where I could see, some of it was showing to be two or three inches lower than what he told me it was going to be. I still have a $5 electric bill. I'd give them a B-. It was supposed to be so many inches and it wasn't. I didn't have a problem with their customer service, it was very good. I would recommend them, but I'd also recommend they check them. The part of their house where you crawl into the attic and you can see, that was right. When you got into the other area of the house, that's where it was low.”

Review by
09/13/2016

“They  insulated the ceiling above my garage. They also insulated all of the garage walls; I have two different garages. So, we're talking three different garage walls plus the ceiling above the garage and three different garage walls on the other side and the ceiling. Then I put in a heating and air conditioning unit in both of my garages so that my garages are just as the interior of the home, condition space. Everything was perfect. I would only have them do it again, and I would recommend them to all of my friends. Every aspect of the job was on time, on budget, and perfect.”

Review by
09/13/2016

“They insulated the attic. The company I work for used them for the houses we built, so they were an easy choice to make. I'd give them an A+.”

Review by
09/13/2016

“They insulated the attic. Everything was fine. I don't have any complaints. I'd give them an A.”

Review by
09/13/2016

“Their work is excellent, and I have no complaints.”

Review by
09/13/2016

“They insulated the attic in a rental house. I'd give them an A.”

Review by
09/13/2016

“They did a great job. I'd recommend them for another installation job.”

Review by
09/13/2016

“They did a full home installation. The owner was very personable. I'd grade them as an A+.”

Review by
09/13/2016

“They insulated the attic. I think everything's fine. I'd give the overall experience an A.”

Review by
09/13/2016

“They  insulated the attic. They did excellent work; I have no complaints.”

Review by
09/13/2016

“They insulated the attic. They came and got it done. They deserve an A.”

Review by
07/19/2015

No review comments provided

Review by
07/19/2015

“It was good. USI Champion Insulation blew insulation in our attic and helped with the vent airflow for parts of the house. They get an A.”

Review by
07/19/2015

“Their customer service was great. They did a retrofit of some foam insulation. I would give them an A.”

Review by
07/19/2015

“We had insulation done at a house that we were selling. It was already empty, so I just left the door open, and the men from USI Champion Insulation went in, sucked out all the old insulation, put in the new, and walked away. I received the invoice and paid them. My husband saw the work and was very happy with it. I think it was excellent. I think they did a good job of sucking out all the old stuff, which was very important because we had rats in there. They put in the new, nice, white stuff, and they didn't make a mess or anything. I would give them an A.”

Review by
07/19/2015

“They came out on time. They gave us a one-hour window, and that's good for Texas, because traffic can be pretty iffy. They were here within the one-hour time frame, and they did the work that we asked them to do. They cleaned up nicely. We did the garage attic. USI Champion Insulation put 18 inches in there, and the guy showed me his little ruler that he stuck in there to show me that it was even. They did a great job, they cleaned up, and they left. I was charged exactly what I was quoted—no surprises there. I would grade them a solid A.”

Review by
07/19/2015

“They blew insulation into my attic. The customer service was good. I talked to the guy, and he set it up all on the phone; he didn't have to come out to take a look at all of it. The other guys were there on time—early in fact—and they did a good job and did it well. USI Champion Insulation gets an A.”

Review by
07/19/2015

“It worked out well for us. They blew in the insulation in the attic, and the customer service was quick and easy—it was the easiest thing I've done in a while. I would grade them an A.”

Review by
07/19/2015

“Champion Insulation insulated our garage. The guys were very workmanlike—they came in, did the work, and left. They did their work very well. They earned an A.”

Review by
07/19/2015

“I don't remember having any issues with them. They blew insulation into my attic. As far as I remember, the customer service was OK. I’d say they’re an A.”

Review by
07/19/2015

“USI Champion Insulation did a great job. They put insulation in the home, and the customer service was pretty good. They did great work, so they get an A.”

Review by
07/19/2015

“I noticed a difference when we got our heating and electric bill. The customer service was good—no complaints. I’d give them an A.”

Review by
07/19/2015

“They put in insulation over my garage, and their customer service was excellent. I would say USI Champion Insulation gets an A.”

Review by
07/19/2015

“They did a great job, and the customer service was excellent. They put insulation in my attic. I would grade them an A.”

Review by
07/19/2015

“They sprayed insulation in the attic, and their customer service was good. I think they’re an A. I would say they were professional and did a good job.”

Review by
07/19/2015

“They added insulation to our attic area. They were timely, they did what they said they would do, and there was no mess or fuss. I would grade them an A.”

Review by
07/19/2015

“They did some work for me last year, and everything went well. Their customer service was fine. I’d give them an A+, and I would recommend them to family and friends.”

Review by
07/19/2015

“They did a pretty good job, and their customer service was absolutely great. They blew insulation in our attic. I would highly recommend them. They were on time, definitely well priced, and I would use them again. I would grade them an A.”

Review by
07/19/2015

“They came and did the job for us. They got us the bid for the insulation, they showed up when they were supposed to, and they got all the attic insulation filled in back to code. They would get an A from me.”

Review by
07/15/2015

“They were here when they promised, and they did what they said they were going to do. They blew some extra insulation in my attic. I would recommend them—they’re an A.”

Review by
07/15/2015

“I don't remember any problems—they were in and out pretty quick. They put the insulation in the attic. I would grade them as an A; they have excellent service for the most part.”

Review by
07/15/2015

“They were very efficient, they cleaned up, and the work was done quickly. I think they did a great job. They put insulation over the bedrooms and some of the living area. I think they did work for my son when he was building his house, and that's why I chose them. I would recommend them. They get an A.”

Review by
07/15/2015

“It went fine; everything was great. They were fast—they came and did the work, and it was pretty quick, so that was good. They did insulation. I compared USI Champion Insulation to a few others, and I decided to go with them. I would recommend them—they did a good job. I’d give them an A.”

Review by
07/15/2015

“They did an excellent service, I was pleased with the work they did for the price. They were very courteous and helpful. They did the attic for me, and now it stays a little cooler in the house in the summertime. I would recommend the company to family and friends, and I would grade them an A.”

Review by
07/15/2015

“I thought the insulation was a good job. There’s a leak in the insulation coming out of my house under my patio; it still drops and they have been unable to cure that. I want to say they came back twice to look at it and sent someone special to look at it, but it just hasn't been fixed. I would recommend them to family and friends. I think an A- would be fine.”

Review by
07/15/2015

“They did a good job. We had a good experience. It was a while ago and it was at one of our rental properties and everything was fine. They blew insulation in our attic, that had very little insulation. It took all of a couple of hours, they tried to bring us up to a regular rate. I chose them because I found them online, I would recommend them if I remember their name I would have to go back to the bill to make sure it was a reasonable rate. I really don't remember. I would grade them a B+, I don't give anyone As. SHOULD PROB BE AN A.”

Review by
07/15/2015

“They did a repair, it was fine. They just repaired the slide door from dragging. I would grade them an A.”

Review by
04/22/2015

“We had Champion do the insulation at both the houses. I was real pleased with that. We were happy with them. We go back to them because of just the pricing and the quality of work. I'd give them an A.”

Review by
08/04/2014

“It was an awesome experience. Great guys came out and did the work, and the sales rep was fabulous. I have noticed a difference in my utility bills since I had this work done. I would give them an A+.”

Review by
08/04/2014

“USI Champion Insulation did some work for us when we moved. They came at a moment's notice, and they got the job done. They left everything clean with no problems. I'd give them an A—they’re the best.”

Review by
08/04/2014

“USI Champion Insulation put insulation in my attic. I liked that they did the work the day I asked them to. I was not home, so they came in and did the job while I was at work. They get an A.”

Review by
08/04/2014

“They put the insulation in our attic. My husband dealt with them, and he did not have any complaints. I have noticed a difference in our utility bill since they did the work. They get an A.”

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