USA Insulation
8th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 143 Surveys
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Compiled Score: star star star star star
USA Insulation has received 5 out of 5 stars (A-rating) based on 143 customer surveys conducted by Best Pick Reports.
8th year as a Best Pick Call
"Our own brand of insulation, USA Premium Foam, is one of the highest-rated insulation products available today. Our trained crews inject USA Premium Foam from the exterior of the house, and throughout the entire installation process, we focus on individual customer service and attention to detail."

Sean Jordan | Owner
Company Information
Services Offered
USA Insulation provides a full range of insulation products and services, including wall insulation, attic insulation, spray foam insulation, crawl space work, and air sealing. The company specializes in insulating older brick homes.
Warranty
USA Insulation offers a 100 percent customer satisfaction guarantee.
Company History
The company was founded in 1985 and today serves the Midwest from 14 locations.
Employee Information
USA Insulation states that its technicians go through a rigorous training program on weatherization best practices.
Additional Information
The company offers USA Premium Foam Insulation, ROXUL acoustic batts, and Johns Manville Climate Pro insulation.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They put the foam in our front room and in the walls because we were getting a lot of drafts. They were extremely friendly and they came in and set up the date for us. They made it work. They did a good job. I didn't have any issues. The entire experience was easy. Quite frankly, I wasn't even there when it happened because I was at work. So they came in in the morning and I believe they were done by one o'clock. It was a while. It was an A+. I think I referred a couple of people to them that actually used them as well. You're always careful about referring because you never want to hear, 'Oh you referred this company and they didn't do a good job.' When you don't hear anything, that's a great thing.”

“They did excellent work—no complaints across the board, and I'd recommend them. I like their professionalism, cleanliness, and honesty. Everything was up to code, just what it should be. They were honest people, and that's the best policy you can have.”

“They insulated our attic. They were pleasant and the owner is a real personable guy. They did good work and they cleaned up. I'd give them an A+. They were really great. I'd used them again.”

“They insulated all of the attic. They did spray foam in some of the walls of the kitchen, and they put foam board insulation all around the walls of the upstairs second floor. USA Insulation knew what they were doing. They were quick, didn't destroy the house and did a great job. They get an A for sure.”

“It was fabulous.”

“They did a good job. They did insulation in my garage in the winter. Everything was good. I'd give them an A+.”

“They were insulating our house. They were on time. The quotes were accurate. They were courteous. They kept everything going in a timely manner and they were respectful of the house as well. I'd give them an A+.”

“They put insulation in the attic. The crew seemed to be very knowledgeable about what they were doing. There was no fooling around. They just did the job. They told me what they were going to do beforehand and it was done in no time. I'd give them an A+.”

“They did the attic and air sealed the pipes going through the roof. It was just quick, easy, and painless. I'd give them an A+.”

“Everything was good, very good. They were very professional. I'm very happy with everything. They were insulating my attic. I'd give them an A+. I've recommended them to a couple of my friends.”

“It was a positive experience.”

“It was very positive.”

“They did insulation in my attic. They were very helpful. They were quick. They were friendly. I'd give them an A.”

“They insulated my attic. They were just professional and quick. It was fine. I'd give them an A.”

“They were doing some insulation that was between the footing and the building. They were very professional. They were very neat in what they were doing. They cleaned up after themselves. They checked the work. They explained to us what they'd done and went around afterward. It was very positive. I'd give them an A.”

“They were doing insulation in my attic. Everything was done efficiently and on time. There weren't any issues, and so far there aren't any problems or issues with it. I'd give them an A.”

“They insulated for my daughter's attic. It was clean. They did a nice job. They were polite. It looks like there's no ice on the roof. So, it looks like it's holding its own. I'd give them an A overall. I would recommend them.”

“They were doing the crawl space insulation. They were just professional and they were quick. I'd give them an A.”

“Back in the day they did some stuff for me, injectable insulation. They did exactly what I asked. They cleaned up their mess. Everything was beautiful when they left. I'd give them an A+. I recommend them all the time to people I work with. They save me a couple of hundred dollars a year in insulation for heating and cooling. I recommend them to all my friends. Soundproofing is an unknown benefit.”

“USA Insulation was great, and they did amazing work. They were very clean. They did it in the middle of winter and made sure we didn't lose too much heat in the house. I'd grade them as an A—fantastic.”

“We had an excellent experience with them. Everything they did stood out to me. They were very good, very professional, and very clean. They did everything that we could have asked for. It was excellent—no complaints.”

“Sean at USA Insulation is a good guy, and he does a great job. He's a very intelligent man, and all of his guys do a fantastic job.”

“The tech came out the day we called, which was amazing because we had some frozen pipes. I'd rate them as an A.”

“I think they did a wonderful job. I'd day they're an A company.”

“They were very good, very positive, and professional. From what I recall, they were extremely polite and explained everything they were going to do. Etiquette was displayed starting with the first man that came out to do an estimate to their work crew. They showed me everything they were going to do and then after they did it, they showed me how that was accomplished. They went through the points that I had contracted for point by point and showed me how everything was accomplished. They were extremely clean. They cleaned up after themselves and had no problem. I thought they went above and beyond. Overall it was A. I've already recommended them.”

“I'd say it was excellent with no complaints.”

“They did insulation work. They did a good job. They were very cordial, friendly, and polite. I'd definitely give them an A.”

“I was not here. My wife was here when they came, but she said they were very polite and clean. They get an A from me.”

“They were actually really professional, quick, and they answered all my questions. They were really a good group of guys. I'd give them an A rating. I've actually recommended them already.”

“They've done a couple things for me. They were very thorough and anything they missed, they dealt with very favorably. They did the job, the whole thing. I'd grade them as an A.”

“They were quick, on time, and did a good job. They deserve an A.”

“That was last year. They did it in a timely manner and came out in a couple days after they gave me the quote. I'd give them an A rating. I did check my other attic, hopefully they did it right.”

“They took time to put down tarps so they wouldn't track in dirt. The lead technician that came out was very personable. He explained everything that he was going to do. They were helpful. I liked them. I'd definitely give them an A grade.”

“They did great, in and out, and ready to go. I wasn't here when it happened.”

“So far, so good. The work was good; they were good, friendly, the whole nine yards, everything was good. They earned an A. They cleaned up everything, didn't make a mess, whatever they did got picked up, inside, and out. Everybody was good. They were right on time, got the work done when they were supposed to, probably even before. They knew what they were doing. When the guy came out and talked to me about it, he sounded like he knew what he was doing because I already met with a couple other companies.”

“They were very knowledgeable about everything and found a few things that I didn't know I had up there. It'd definitely an A. The quality of work was great.”

“The crew was very professional and very knowledgeable. I would also say that they were very thorough. Overall, I would grade them an A.”

“They cleaned up after themselves—they're very conscientious. It was very good, fast, and clean work. I would give them an A rating.”

“Everything was fine. So far, it's good. Nothing stood out to me.”

“The two guys did a great job. They were neat and clean. The two of them worked well together. That was the key, you could really see them doing a tag team—you take care of this, I take care of that—they really worked well together. Overall, my service was excellent with no complaints. I'm probably going to use them again in two months.”

“They did a good job, they were efficient and clean. I'd give them an A grade.”

“We were very happy. They were neat. They cleaned up after themselves. They were extremely polite and efficient. They blew more insulation into our attic. I would give them an A.”

“The people were very nice and very professional. The man who did the air thing explained everything. It was very good, and the guy came from his other job to be able to get the other room done immediately. That was very impressive. They did installation in the whole house. I'd give them an A.”

“They did some work for us in the spring. They were clean, they came on time, and that was a repeat job for us. We called them because they had done some previous work—a bigger job. We were happy with their work, and that's why we called them back. They actually insulated the back wall of our basement because we had some pipes brought in and our insulation was disturbed. The first time we used them was probably about five years ago, and because we were happy with their work, we just had them do this job. This job was a small job. I would say they're an A. We called them back because we were happy with their work.”

“They put insulation in the attic. I would give them an A.”

“I think they put insulation in my attic. Everything is good. We'll go with an A for them.”

“They showed up on time, and they were very pleasant to work with—overall, it was an easy job, in and out. They added insulation to our attic. I would give USA Insulation an A.”

“They came in, they were prompt, they came when they were supposed to and did what we expected them to, and they were out. They sprayed insulation in the attic, and they did it under the crawl space. They were grade-A.”

“They were nice. They blew insulation in the attic. I chose them from a referral. I would give them an A.”

“Everybody on the crew was really pleasant. They were pretty clean and efficient too, so they didn't leave a mess. Everybody was nice as well. They blew in some insulation upstairs, they did some foam insulation upstairs in two different bedrooms, and then they did the insulation in the entire first floor. They did the injected foam insulation. Then, in the basement, they sealed up all the way around. I would give them an A.”

“They were quick and efficient, knew what they were doing, came in, and cleaned up well—no mess. They air-sealed an insulated attic. I'd give them an A.”

“It just seemed like they were professional people with a good product. They added insulation to my attic. I liked them because they recommended—and, in fact, only used—fiberglass insulation, which I had a preference for. I would give them an A rating.”

“They were thorough, efficient, and clean. They blew in insulation in my walls and ceiling. I would grade them an A.”

“There was no issue. They came and did what they were supposed to do and cleaned up after providing the service. They installed foam insulation. I'd give them an A.”

“The sales guy was a very down-to-earth, very professional, cool guy. It felt like I could trust him, which was great. Then the crew came over to do the work, and they were very, very clean and professional as well. They were on time, they came in, they did a good job, they cleaned up, and they left. They did wall insulation, so they filled one of my walls with insulation. I would totally give them an A.”

“I have no problems. They showed up on time and cleaned up after themselves. They knew what they were doing. I just had some insulation added to my attic. I would give them an A.”

“It was very good. I basically talked to just the one guy. He was very good, and right now, when it's 90 degrees today, it looks like everything was working out great. They did insulation in my family room. It's a 20-by-24 room, and they went inside it and did that. They also did the whole top of the house, so they insulated both roofs. I actually chose them because of the gentleman I originally called. He was just a great guy. I had to wait a few years, he came back and had to do another estimate, and that was it. He was just honest, he told me what I needed to do, and there was no playing around or anything like that. I really appreciated that. I would give it an A.”

“Everything was fine. They were courteous, they were neat, and they did a neat job. They just did a good job. They didn't leave messes or anything, and everything worked fine. They explained everything fine. They insulated my whole upper roof. I would give them an A.”

“I think they were very straightforward about what they were going to do, and they did it. When they came across problems, they figured out a good solution. They air-sealed the attic, they added insulation, they insulated a crawl space, and they insulated some of the basement. I would give USA Insulation an A.”

“I think they were very courteous. They were easy to communicate with and certainly on time. I think they just made sure that I was happy as a customer. They put some insulation in an attic between the garage and the bedroom. I'd probably give them an A-.”

“It was good. They were very pleasant and nice. I called a list of people, and I think that USA Insulation was the most direct as far as what I was looking for and as far as being helpful. I was asking specific questions about how long it would take and what the pricing was, and nobody would give me a quote except for them, so I ended up going with them. It was definitely an A.”

“The salesman from USA Insulation was awesome. He was knowledgeable and friendly, and the service was good. I thought they did a great job. They insulated an attic, and I would rate them as an A.”

“USA Insulation was wonderful. They were very helpful and very easy to work with. They put insulation in my attic, and they earned an A grade.”

“USA Insulation was great. The guys were good, and they cleaned up well. Everything was perfect; I couldn't have asked for a better situation. They sprayed new insulation in my attic, and the sales rep was very nice, very knowledgeable, and courteous. I'd give them an A.”

“They were excellent. They put insulation in my attic and around my basement, and there was no fussing around. They get an A.”

“They put in some blown-in insulation. They came in and did what they said they would do and what we had previously agreed to. If needed, I'd use them again. I would give them an A+.”

“USA Insulation was absolutely wonderful. I was very happy with their work and service. I would grade them as an A+.”

“They put more insulation in our attic—the blown-in kind. They were very good. They cleaned up well, and they were courteous. We didn't have any problems with them, and we received a warranty. They get an A+.”

“USA Insulation did a great job. I was very happy with them. Everything has held up very well. I would recommend them. They're an A+ company.”

“They insulated the walls. They were nice people; they did nice, good work, they explained everything, and they cleaned up after themselves. I'd give them an A.”

“USA Insulation installed some blown-in insulation in our attic, and they earned an A grade.”

“They put blown-in insulation in my house, and everything has held up well. The technicians were fine. They did a good job and cleaned up after themselves. I would use them again if I needed to. I'd give them an A.”

“I was pleased with USA Insulation. It was warm this winter after they were done. I would recommend the company—they're an A.”

“They did a great job. Everything has held up great, and they cleaned up. I have already recommended them. I would give them an A rating.”

“The service went fine; everything was fine. USA Insulation deserves an A.”

“They used blown-in insulation. They were prompt and good at explaining what insulation we should get, and they showed up when they appointment was made. I would use them again, and I'd give them an A.”

“USA Insulation did what they were supposed to do. It was quick, easy, and very straightforward—no biggie, no fuss, and no problems. Everything has held up fine. I'd use them again, and I would refer them. They should get an A.”

“USA Insulation was wonderful. The technicians were good, every one of them—they all knew what they were doing. I would use them again.”

“USA Insulation did a neat job, and it looks good. They insulated my attic, and I've noticed a drop in my utility bills—A+.”

“Their technicians were great. They did a nice, clean job in the same amount of time that they said they were going to do it in. I would absolutely use them again, and I'd give them an A+.”

“USA Insulation's work was great. They did the work in January, and now that it's in the summer, I don't have to run the air conditioner that much—that was my concern more than anything. They put 60 inches of blown-in insulation in the attic, and the heating and cooling costs have gone down.”

“They did insulation for me. It's so cold inside the house, so they did the insulation. They were here, and they did the job. There are no problems so far with the job, but I'm not sure about the results because it's not winter yet. They were nice and very professional. They were excellent, except I don't know what the result is yet. But as to performance and their respectfulness, they were very professional. I have no complaints so far. Everything was cleaned up.”

“They put insulation in my attic and my basement, so I was very happy with them. They explained everything as they went along, and it was very clear to me. The cleanup was excellent. I heard about the company through a friend of mine. I would say it was an A job.”

“We had some insulation installed up in the attic by USA—I found them in Best Pick Reports. I would rate them an A.”

“They did some work for me. It was good. They were nice, and they did a good job. They insulated the attic, and they did some insulation on the walls in the basement. I would rate them an A+.”

“They did some work for me in the past. They were very neat and very organized. They cleaned up after themselves, and they were pleasant. They did house sealing and adding insulation. The technicians were very good. I would use them again, and I'd give them an A+.”

“They did some work for me. They were very good, and the work is very good as well. They did the basement. That was my first time using them; I heard about them from the gas company. They get an A+.”

“I had an OK experience. From what I can tell, the quality of the work is OK. They were nice, they did what they needed to do, and they cleaned up. I'd give them an A. I suppose I would use them again. I'd tell homeowners about them.”

“They insulated our attic. They sealed, insulated, and routed a couple of our fans from in the attic to the outside. We were happy with the people that came. They explained everything, and they did the work fast and efficiently. I had someone come and look at it afterward, so I feel comfortable that they did a nice job. They were very pleasant to work with. It was a good experience to have them do the work. If the need arose for more work, I would consider them. The cleanup was fine. We actually rushed them out of here because we were heading out the door. So, they did a good job considering the time we gave them, and what little was left we took care of it. I would give them an A.”

“USA Insulation did some energy-efficient retrofitting for me, and I'd rate them an A. They used insulation panels, and then they used some foam insulation to seal the foundation. Mostly, they sealed the attic with some insulation panels—they were prefabricated. I heard about the company through my government job.”

“We had a positive experience with USA Insulation. I think the workers were very professional and did what they said they were going to do. We did blown-in insulation in the attic and in between the exterior walls. They seemed to be knowledgeable. I'd grade them an A.”

“They did a fine job, and I was fully pleased with what they did. They did the attic and completed the work in a reasonable time frame. It was the first time I worked with them, and I chose them based on a recommendation. I'd give them an A.”

“It was fine. We're assuming it was effective—we'll be able to tell better this winter, once we verify that our bills are less. They did the job in a timely manner. I would consider using them again. They were absolutely respectful of my home. I'd say an A.”

“They added insulation in a crawl space. If it made a difference in my utilities, it was miniscule. I believe two workers did the work, and they were courteous to me. As far as I can tell, I received a good-quality product. They get an A.”

“USA Insulation was amazing. They insulated the attic, and they added insulation in our basement, which is unfinished. It was amazing. Our house is much warmer, so they did a marvelous job. They were immaculate, too—there was nothing to clean up afterward. Everything was top-notch. We'll give them an A+.”

“I would definitely give USA Insulation an A+. They were awesome—very efficient, very knowledgeable, and very professional. I really loved the fact that they answered all of my questions and took the time to get things done correctly.”

“I was very happy with what they did for me. They put foam insulation between my outside walls. The workers were very courteous, and they explained everything they were going to do for me. There was a difference in my electricity bill this summer. They were definitely an A+ company.”

“I was totally amazed at how well it turned out. Absolutely awesome. I walked out of the lower level in my house and it was the same temperature as it was upstairs. That has not been done by anybody in the last 20 years, even though I've asked at least 5 companies to come—I don't know how they did it. They insulated my ceiling and my joist rafters, and they did a couple of other minor things. They did excellent work. I even quizzed them and tested them, and they were very competent. Actually I would like to use them again. They're an A+.”

“USA Insulation was outstanding. They put insulation in the attic. They were on time, and they were professional and very personable to me. They did above and beyond what I thought they would do, so I'd say they should receive an A+. I'm very happy with them.”

“They did very good work. I'd give them a high recommendation. They did insulation in my attic. The workers that came out were very good, and everything was done precisely like we wanted. They get an A+ from us.”