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“The project was done efficiently, well, and on cost.”

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“We would like to start by saying pre-covid we had windows done by Power. It was great! They were quick, efficient, clean and quiet. Couldn't ask for better service. Now post covid it was a different experience. We would get conflicting instructions from each rep. We initially wanted just the roof, gutters and upper facia. After the walk through we also got the addition siding and windows done. The supplies for the siding were dropped off 2.5-3 weeks early (which landed on Easter weekend) I called and tried to have it picked up. It was always an excuse "we have no one on that side of town to pick up", "not doing pickups for the holiday", "the weather won't permit". We had material on my front lawn from Easter til Mother's Day. It was scheduled roof, windows, siding then gutters. When we set everything up the reps said no one needed to be home for anything except with windows. The roofing team arrived and caught us before we left for the day. Thank goodness they did because they needed electricity in order to work. To my surprise only one person on the team spoke English. We could not communicate with the team if that person was gone. I understand that roofing is dirty and messy and not everything is going to be cleaning up. But they did not put a tarp over the front flowerbed. I was picking out pieces of roof from the bushes for months. I got complaints from my neighbors on both sides because they had full shingles and nails from the old roof in their yard. I was disgusted to come home and see the mess that was left behind. I called the next day to complain and was told that the foreman on the job said it was cleaned up. All they did was sweep the front steps. I was left disappointed what happen to Power standards? We knew we couldn't inspect the work, due to it being a roof. But the interaction with that team was not what we were expecting. Next were the windows schedule on time in and out. They were good the team came in and ran like a well-oiled machine. They asked when the siding was going to be done, keeping them unsealed for too long could cause problems. I told them in a 2days they said great because rain was set for the weekend and that would not be good for the wood they replaced Surprise! We get a call saying the team that we were supposed to get was reassigned to Indiana and wouldn't be able to make it for the scheduled install siding date. I let them know about the rain and how the replaced wood is going to warp depending on how much rain. Then they find a crew to come out willing to do the job. Willing... And we find out it's the same crew that did the roof. Siding gets done and will say they stayed until 8pm one day. And yes, they needed electricity again. Another headache!! They left a mess and had reached the neighbor's yard too. They completely botched our back stairs. We were livid! They cut a top landing step the put a piece of siding over it. So instead of stepping on a piece of solid wood we had a piece of siding. The contractor from Power who came out afterwards to do a walkthrough was actually speechless on why they decided to do that. Cut wood to put siding on a step. Putting the siding on the step caused the screen door to jam. Which became unleveled which caused a water leak above the threshold. They didn't not have consistent caulking skips around the door and windows. The contractor who came out to do the walk through stayed and fixed everything but the step. There is no way to fix a cut step except to replace it. I feel for the amount of money that we paid for the project things could have been explained better. We called for a roof and gutters, he went in the attic and took satellite photos. We signed and then was told a project manager would come out to measure. He was the one that told us about the siding to the addition was installed wrong and fixing the roof wouldn't fix the leak in a window. We had the choice of removing the addition roof and leaving the main house. After thinking about it we decided to do the siding and then added new windows. Project manager came out picked colors and walked us through how it would look. He never once mentioned the backdoor, an estimate or explanation why it would be more beneficial to replace the back door and storm door now rather than later. But what they failed to mention was they would be messing around with the stairs. He said if they need to take off the rails, they will put them back on. Well, they did and put them on with the wrong screws. The gutter crew was good. They were another well-oiled machine. One of the crew members came and asked if I would like to do a walk through before they left. We called Power because we thought the quality of the workers were unbeatable now, we feel like it really depends on the size of the project.”

“Everyone involved in the process from start to finish was knowledgeable, polite, professional, and helpful. There was a lack of communication between the sales people, quality assurance manager, and the installers. We were told we needed a cracked rafter repaired, and on another occasion, we needed a rotten wood beam replaced over our garage. Neither were replaced during the installation process and had I not asked them, they would not have been replaced. Additionally, when they said they were going to repair an issue with the fascia, a crew showed up, asked us what they needed to do, and left. We were told they fixed the issue, but they did not do any work. Once again, communication could have been better between the company and the crew. The quality of the installation seems good, but not great. They had originally put the roof, fascia and grip guard over the garage before they removed the rotten beam. When they replaced it, they mangled the drip guard pretty good. Also, one corner of the roof was missing the venting, which made the roof droop in the corner. True to their word, they did come an fix it. I like how the roof and gutters look, and I think the warranty adds value. In the end, improving communication and emphasizing quality of the installation process over quantity and speed of installations can help Power Home provide a better quality installation, and make sure they are able to follow through on the quality of the product they promise. Would I go with Power Home again? Maybe. But I will definitely get some comparisons from other companies first.”

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“Team worked quickly with minimal damage to plants around the perimeter. I had to call them back to fix some downspouts that were not installed properly.”

“The contractor who came to install the door went above and beyond, and discovered an electrical problem I had. He was willing to help me with the electrical issue. He went to another store (Home Depot) to make sure it was working.”

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“They answered all of my questions, were quick to respond, and quick to give an assessment. I couldn't ask for a more fluid process”

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“I had a good experience with Power Home Remodeling.”

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“I have been happy every time I call Power Home Remodeling. If there is an incident, they come right out and take care of things.”

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“I don't think that it was a good value. I believe that we were mislead in what we were sold vs. what was delivered. I don't feel like the work that was done was worth $30,000.”

“A lot of the work had to be redone.”

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“The service was great during the installation, but I seem to continue to get multiple calls about future service that I already told them I didn't need it. It seems to keep happening, so someone is not communicating.”

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“I would definitely recommend them to others!”

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“I already recommend to a friend.”

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“I think they were great to work with. I am a plumbing contractor, and I thought they were great all the way around.”

“I love the color.”

“The job went very smoothly. The employees were professional and it was everything I hoped it would be.”

“I was skeptical at first, but I am very happy that I chose to work with them. I am very pleased with the results. Usually, I try to avoid people who are selling things in Sam's, but I am very pleased.”

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“Everyone we dealt with from the start was professional. We were well informed of every step and will be using Power Home Remodeling again.”

“Good products so far great job on install. But watch for excess goods you pay for.”

“Overall we are pleased with the quality of work and the new appearance of our home. It would have been nice if the yard was cleaned properly after the job. We had friends visit with their dogs and we could not allow them to run in the fenced in backyard because we were worried about them cutting their feet on nails, and pieces of metal.”

“Everything was satisfactory. Everything that needed to be corrected was addressed timely. I have no complaints.”

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“I would use them over and over again. If anything comes up I will use them again.”

“I am extremely happy with my windows.The quality of windows and installation were great. They did mess up the delivery day and came a whole day early.”

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“Everything has been acceptable.”

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“Great service overall for a company that I did not know about!”

“If your wife is happy then you will have a happy life. They did a good job of making us happy!”

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“I did not like that I had to pay a minimum amount to get my window fixed. Only one of my windows really needed to be fixed, but I had to add another so that they would come to do the work.”

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“I was very impressed that the men started working immediately before they ran the doorbell. They were very courteous and made sure that everything was covered in my home. The clean up was immaculate. They worked straight through. I asked if they wanted coffee. They told me no. They really were on task. I really appreciated that. They were in and out of my home. They left my home in better condition than before they came. I would recommend them to anyone who has this kind of work to be done. I would recommend Power.”

“I thought they did a really good job of keeping me in the know and letting me know what and when something was going to be done. Aso, I was surprised with them bringing enough people to the job to get it done in a timely manner and doing good work.”

“I thought that Tyler was very professional. The work was completed and done ahead of schedule and I was satisfied with the outcome.”

“They were very helpful to decide which window was best. They showed us different windows and were a good fit for my home.”

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“I wasn't sure what to expect from Power Home Remodeling and I knew that I needed my basement windows replaced. The way the Power Home Remodeling representative approached me was very friendly and welcoming, and helped me be more open to getting a quote. After that, we took the next step and they were friendly with me and able to work with me financially and because of that, I was able to get new windows for my basement. I'm very satisfied with the quality of windows and the professionalism that the workers displayed as they installed the windows. I would definitely recommend Power to my friends or others who are looking to install new windows.”

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“They were very efficient. They did a great job and I was impressed.”

“They did a wonderful job.”

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“The job was done quick and on schedule. They manged to get done before the next snow storm came through.”

“They were professional, courteous and cleaned up nicely.”

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“Just waiting to see how the roof will do. Hasn't rained or snowed to really know if I would recommend them. They did do a good job. ”

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“All the men that were involved from the beginning to end were perfect, kind, and polite. The man that was there at the end even shoveled some snow! It was so sweet.”

“They left the siding horribly. They came and fixed the siding this week. After so many calls to them, it took them so long to get the job done correctly.”

“Everybody I dealt with from the company was kind, professional, and very accommodating. I was very much appreciative of what they did.”

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