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FEATURED REVIEWS
“Attic insulation is deep and in very good order. Also appears that the crew did a nice job of cleaning up some of the waste that was in there from years of inattention on our side.”
“I would like to recognize the crew for their exceptional service. It was a great team! Also, Tom and Chris were really flexible and patient.”
“They've done work for me. They did spray-foam insulation for me. All the way from the ownership down to the installers were very professional. They did what they said they were going to do, and they were phenomenal. It was one of the best experiences I had with the whole building. I'd grade them as an A.”
“They did an incredible job. They did spray foam insulation. I liked the price. I actually liked the sales guy. He was awesome, and he actually called me back. I was shopping around, and they had a good price. We'd had somebody else that came in a couple hundred bucks lower, if that, and I wasn't in a rush to pull the trigger, so I was waiting. And after they came out here, maybe two or three weeks later, and the sales guy followed up with me again, just checking in. I told him about the other guy and that they were about 2 bucks cheaper. He was able to match it or come real close. Besides just the price thing, it was more of a comfort level because I liked the sales guy. I'd give them an A-. The minus is because the sales guy said he was going to come out and certify it. I said he didn't need to do it because it would save me some money. That was initially discussed, and then he never came. That wasn't a big issue at all. It wasn't a problem, but that was just one somewhat negative and it wasn't that negative.”
“They were just wonderful, and they were clean as a whistle. They came in the home and did attic insulation. They removed the old and installed the blow-in kind. They're great. They earned an A. They get the best marks. They said they'd be there at a certain time, and they were there quickly and got the job done. One of the high points was how clean they were and how everything was in my whole home—it was a big job. They had to go on carpet and two bedrooms to take stuff out, and everything was clean as a whistle. They were on top of it. I'd recommend them any day of the week.”
“The team that did install were great!”
“Speed of work and quality.”
“Attic insulation is deep and in very good order. Also appears that the crew did a nice job of cleaning up some of the waste that was in there from years of inattention on our side.”
“The 2nd crew was able to complete my job to my complete satisfaction”
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“I'd like to recognize the 2 men who came to do the job. They were polite, efficient and answered my questions.”
“Arc Insulation met and exceeded my expectations with their professionalism and quality of work.”
“They met my expectations by doing a great job in the attic.”
“They met my expectations in every way.”
“I was most satisfied with the communication with Kevin and their timeliness. Every time they said they'd be there at a certain time, they showed up a few minutes earlier.”
“The person who came to fix ceiling was awesome, but I cannot remember his name. Everyone I dealt with was very nice, professional, and accommodating.”
“I would like to recognize the crew for their exceptional service. It was a great team! Also, Tom and Chris were really flexible and patient.”
“It was good insulation.”
“Marshall came in and fixed the problems. He was phenomenal. He did a great job. I can not even tell it was a problem. Kevin was great on the consult. He thought his communication was good through the process. He was frustrated and thought he did everything right. I think it was the scheduling side with communication problems.”
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“Again the installers did a good job. It was very satisfying to see the attic space full of insulation.”
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“Ingenious solution to my hot attic that worked like a charm!”
“Chris W. is the best!”
“Good.”
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“I originally thought I needed new windows for my home since the house was drafty and not retaining heat during the winter. The house is only 12 years old. I had multiple window companies tell me I need new windows. They just wanted to sell me windows. Pricing went from $7500 to $22,000. I did some more research online and figured, ‘Let's get some scientific evidence that I need new windows.’ So, I researched energy audits. Glad I did! I found one local company that came out, but failed to return phone calls and give me the results of the energy audit. So, I found Arc online and called them. Within a few days, they sent out a rep to energy audit my house. He used a FLIR gun to find cold spots, special laser thermometer to measure temps in rooms, walls, and ceiling. He also did a blower door test to find out if the house is sealed or leaking in outside air. Arc completed the test in a couple hours and within days had the results of the tests in my hands. They found my house was lacking a a lot of insulation in the attic. It also had to be air sealed in the attic. As well as my bathroom fans vented out of the roof (the builder didn't vent them which can cause mold in the attic). The report also showed I didn't need new windows which was a huge relief. Arc was able to get me a couple credits from ComEd and Nicor to perform their work which was great. They had flexible payment options too. Cash, check, or finance the work on your Nicor bill. They came out and performed the work in one day. They sealed up the house so well I am saving money on my energy bills and the house feels so much more comfortable. The funny thing is the window companies still call me to sell me windows. Then I tell them I had an energy audit and found out my windows were fine. If more people have energy audits they wouldn't have to spend so much money on new windows. Your house may just lack insulation and air sealing.”
“They did what they said they would do. They insulated and seal my crawl space and fixed an insulation issue in garage I am thinking of having then come back to do some more insulation in attic.”
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“The crew arrived on time and worked hard all day. They had to come back a second day to finish the job because some things took longer than expected. Since the work, we've noticed that the difference in temperature between the first and second floor is not nearly as pronounced as it was in the past, which is what we were hoping for. My only complaint is that they didn't do the best job cleaning up after themselves. There were bits of insulation that are still in my bushes. I had pieces of wood from the new soffit vents left on the ground too. There were lots of dirty fingerprints on the attic hatch and the walls near the attic access. There was also an issue of chipped paint on a wall, but ARC fixed that for us.”
“They did a complete removal of my attic's fiberglass, sprayed a one inch layer of foam to seal the attic, and sprayed in cellulose to achieve R-49. Excellent workmanship, and very pleasant to deal with. The project manager, Chris, was exceptionally well versed in his field and was great to work with. Highly recommend these guys!”
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“These guys are the best!”
“I would recommend Arc to everyone. Outstanding service and product!”
“Very professional, honest and very knowledgeable regarding insulation. Would use them again if needed. A definite A+ rating.”
“Great customer service. Completed work in a timely manner. Would definitely recommend them!!! Very satisfied!!! Reasonable price.”
“Jay Brandt from ARC Insulation estimated my job and sent reliable workers to perform the work. I am satisfied with the outcome.”
“Graham was awesome from initial contact and consultation, well through the completion of the job to answer additional follow-up questions for us. We've already seen drastic reductions in our energy bills, and increased comfort in our home—especially on the second floor. Recommend without any hesitation.”
“We wanted some additional insulation blown into our attic because the snow melted off of our roof in the winter, suggesting a leaky attic. They noted some mold growing in our attic on the wall. They remediated the mold, added some additional venting to the attic, blew in sufficient insulation, and added a weather strip to our downstairs door. They also built boxes around our can lights in the attic, so as to keep the insulation off of them. My only complaint—and I'm not sure this is fair, I'm not versed in how such things should be done—is that the holes they cut in the plywood to extend silver, flexible ductwork up through the roof are bit rough. I would have expected to see neater, tighter cuts through which the flexible ductwork exits the roof. But they look rather roughly cut, with inches of jagged daylight seeping in around the ductwork under the new roof vents. I know this only because I climbed up into the attic to inspect the work.”
“Excellent, excellent, excellent! They were professional, timely, communicative, and clean. Everything a homeowner getting this service could ask for. They were knowledgeable and thorough. I would recommend them to anyone in a heartbeat!”
“No pressure to sign anything. On time with all appointments. All questions were answered. Work was done around my schedule. Clean, courteous, competent crew completed the job. I'm happy.”
“The work was performed professionally. We will not know how good of a job was done until this winter, when we will see if the added insulation is keeping the house warmer.”
“Kevin Taylor with Arc Insulation was great to work with. He explained my options, worked to fit my schedule and ensured that I was satisfied with the work.”
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“They insulated my attic. Everybody was very pleasant and very professional. I'd give them an A. It was as good as you can get.”
“I had no trouble with them. They did blown-in insulation there. They were punctual. They do what they say. I'd give them an A rating.”
“They put some cellulose into my basement. They did it quickly. I'd give them an A+. I'm very likely to recommend them.”
“They blew in insulation in my basement and my attic. It was fine. They did a good job. I'd give them an A. I'm very likely to recommend them.”
“They did spray-foam insulation for me. They were quick, and the price was right. They were excellent—A. Their customer service was excellent. I would definitely recommend them.”
“Arc Insulation did blown-in insulation for a rehab I did. They were fast. They were very neat. I didn't like the price. I'd grade them as an A. I would definitely recommend them.”
“Arc Insulation put some of that new paper stuff up there. I didn't go up there. It feels and looks good. They were very nice. I'll give them an A. They were really nice. They were neat, clean, and wonderful.”
“It was outdoor insulation; only a hundred square feet, so not very big. They were good to work with. They also covered the insulation with a plywood board, which was nice. A competing bid I got, the other company wouldn't do that, so I like that they took it an extra step. I'd probably give Arc Insulation an A.”
“They've done the cellulose, they've done bats, and they've also done blown-in. They were pretty prompt and professional. I like the way he set up before—the prep work, cleaning and everything. They're a company I've been using for over ten years. I'd definitely recommend. Their customer service was excellent.”
“They've done work for me. They did spray-foam insulation for me. All the way from the ownership down to the installers were very professional. They did what they said they were going to do, and they were phenomenal. It was one of the best experiences I had with the whole building. I'd grade them as an A.”
“They did a great job. They were on time. They blew in insulation in part of my attic crawlspaces in two different levels of the house. They were economical. They did a good job. They didn't make a mess. They were polite, all of the above. It was a good experience. It was an A.”
“They did some insulation work in the attic. It was blown-in insulation. They did a fabulous job, they were neat, and we've had no problems. They're just really nice people. I'd give them an A.”
“They primarily did cellulose insulation. I think they're priced competitively, they do a quality job, and they keep the schedule intact—so all the important things. I'd give them an A rating.”
“Everything was good. Arc Insulation did cellulose and some spray-foam insulation for me. Everything was fine. They were nice and showed up on time. They did a fine job. It was a pretty small job. I'd give them an A+.”
“They've done foam and cellulose for me in the past. I think they do a pretty good job of staying on task. They don't waste time; they get there, and they get set up. Usually, I don't have any language issues because they usually have at least one fellow that speaks Spanish and English. That works out pretty well. As far as the process, they do what I ask them to do. If there are any little oddities about the particular job, they accommodate my request. At the end of the process, they do a nice job of clean-up. In general, it's a good experience. I don't want to swell up their heads, but in most cases I'd give them an A.”
“I definitely like the company. They installed insulation in my attic, and then they also came back and did the exhaust fan for my furnace, because there were birds getting in. I'm a chicken; I'm not getting up on my roof. He was personable, he came out, he took his time going through the house and showing me the different areas, and when I asked them to do an extra little something they did and didn't charge me for it. They're personable, and they did it quick. They checked up on me to make sure I was happy. They deserve an A+. I'd recommend them any time.”
