“Delivered what they promised, quality workmanship.”
“They are very professional”
“Really liked the crew of Marcus and Christian. They were very professional and gave us instructions on cleaning the windows. Need 3 more windows done and want them as our crew.”
“Extremely courteous staff”
“The process seemed very thorough. Measurements were verified before the order was placed. Each person I interacted with made sure the details were correct and I was satisfied.”
“Good work but need more medium price range options.”
“The guys were great and got on with the job in hand”
“We had a very positive experience, and the workmanship was very good.”
“The entire process (from pricing, to installation) was seamless.”
“Very professional sales, installation, and quality assurance staff. The job was executed perfectly.”
“Service and price”
“Everyone from start to finish was friendly and knowledgeable.”
“Excellent product and excellent service. The installation crew was top-notch. Everything was perfect.”
“I had an air leak in 2 dining roo. Windows and a large living room window. Power explsined in detail how they would replace the windows, showing me the materials prior to doing the work. They also found an air leak because the front door was not set properly. A new door was installed to my specifications. The installation was done professionally with particular care taken to protect the furniture and carpet inside the house.”
“Always easy to work with get a great quote and financing”
“Good work. Time will tell if it is great work. If anything they over communicate.”
“High quality products were used all around.”
“Great service. Only took a few weeks from discussing the project to the actual completion of the project which only rook one day. They were very professional and courteous.”
“My condo is a HOA community. I will be proud and definitely recommend these windows and Power Home Remodeling company I love my new windows. Its sound proof just like they said too . And my 2 back rooms are warmer also. Love it”
“Professional throughout the whole process.”
“The men were all very professional. Did a great job on the doors, on the windows, on the siding and on the gutters. They were very helpful and polite. Cleaning up afterwards was very well done. Our house is BEAUTIFUL!!! Thank you all so much for your hard work!”
“The windows make a real difference in our home, and very happy with them.”
“Professional quality products and installation”
“I am so pleased to have worked with Power for the replacement of 12 windows they worked hard to fit my budget which was limited. I felt no pressure to purchase any services I was so impressed by their commitment to the work they performed and the service that they provided Their follow up service was great! They found small imperfections and fixed them right away. I am so pleased with everything I highly recommend them for any services they provide. My name is Vicki and you can contact me through their office.”
“The installers were efficent and finished the installation with no delays. Very important on a cold day!”
“This my third time having power come to my house to install windows now all my windows are replaced and it adds curb appeal and energy efficiency and I will recommend any that I can”
“We've used Power for literally the entirety of our house's external facia and roof and they have always delivered top quality work and product.”
“Overall I am happy with the product so far. The installation crew was what I was nervous for the most, but ended up the best part of the entire Power experience. Those guys worked hard, were professional, and did an amazing job. The sales and constant miscommunication really hindered the process. The project was set back multiple times after being pressured to do it right away that we ended up having them installed the day before my C-section. The stress throughout the entire process was less than ideal, especially when you are spending a large amount of money.”
“The siding crew failed to clean-up each day. Failed to magnetically sweep for nails/screws after project completion. Broke my back water spigot and cut my sprinkler system wire. The crew was very forceful in removing my new gutters and failed to replace them properly. They placed screws along the inside of my gutter instead of properly fastening to the house. The gutter are out of alignment. Proper sealing around gas pipes and other item was not done. Thus a gutter crew I'd scheduled and a different siding crew will come fix what the original siding crew failed to do properly. It's yet to be determined about the sprinkler system wire and faucet. This is the worst job ever performed by Power. Not sure I can recommend them.”
“The whole process was easy. There’s an app where you can monitor the process. They’re good with communication.”
“Fast, efficient, friendly. Good quality.”
“The company is very organized and thorough assessing customers needs. The worksite was cleaned during and after each work day. Professionalism and customer service is superb.”
“Good working employees and punctual and also use good quality material”
“Professional from end to end”
“We had the work done in two stages. The first stage was four windows; we had not determined a time that we were going to commit to the rest of the project. Before the work was even done on the first stage, Power called us to schedule a "quality assurance" follow-up. Someone from Power came by at the scheduled time (right as the first stage was being completed), took a quick look at the work that had been done, and then immediately sat down to try to sell us on finishing the project. During that QA follow-up, we did end up committing to the second stage of the project. After the second stage of the project was finished, we never heard from anyone about a "quality assurance" follow-up for the second stage. The fact that the QA follow-up was only offered on the incomplete project, leveraged as quality assurance, and not performed on the completed project reveals it to be just another door-to-door sales pitch. This feels incredibly disingenuous. Although we got a quality product at a price that we were persuaded was fair, if this is how Power does business, we can't help but feel like we got taken for a bit of a ride.”
“I am very happy with Power Home Remodeling. My wife loves the windows.”
“The workers were happy energetic and hard working”
“On time, good prices and professional staff”
“Mike and Danny, the subcontractor installers were on time, neat, professional and answered the many questions my wife and I had. The salespeople and the measurements person, accolades to them also.”
“They were very experienced installing the windows. They cleaned up nicely when they were finished”
“They do good work, but they are pricey.”
“Customer service was beyond excellent”
“Everyone was very professional. The installation was relatively quick with no nonsense. The quality of the product is well worth the expense and with financing, it makes it easier on a budget to have that extra security.”
“First, the quality of the new windows, front door and sliding glass door have met or exceeded our expectations. The installation teams are very professional and courteous. Her disappointment, stems from the follow up review and the attempts to sell additional home improvement items using and pointing out issues. Then equating them with the possible warranty issues associated with our windows and doors.”
“The gutter has stall was leaking. I called and requested service. It was scheduled but not no one showed up and no one called. Gutter still leaking and water is feeezing on the front door step causing a safety issue.”
“Very professional and informative”
“The window installment was quick and professional”
“Was very impressed with the quality work and speed with which all three projects were done.”
“Power HRG did what they were paid to do eventually, but it required customer oversight to make sure they were getting the things done that they needed to get done. They fell short of my expectations with project management. The actual installers, Earthlink, are subcontractors, and they did a great job. I signed up on the 24th, and they said they would get back to me, but I had to call in to see what was going on. They said we can get you scheduled in October, which was within two weeks. My impression was they didn't get it scheduled until I called in, as nothing was showing up, and within an hour they showed up with scheduling. The salesperson in September said Project Pulse was amazing, and they were only preparing to install the schedule when I called in because Pulse was not giving me anything. After Power HRG's installation was done, they tripped over themselves on permits and said it would only take two to three weeks, but it took just under two months to get the permits approved. After the permit was approved and everything was turned on, and after that was completed, they were supposed to send me the monitoring platform, which was supposed to be within a day of getting the paperwork, which never happened. I had to call in three days later to have them manually send it to me. At any point in the transition from one point to another, they dropped the ball, and I had to call to give it to the next person in line, but that is just my impression. They met or exceeded my expectations with the installer, Earthling Solar, who they contract with, and they were very good. Their estimate for the solar quotes prior to signing seemed to be accurate, and they were not overselling. Nothing they ever said was really wrong. They have never given me false information to my knowledge. In the end, what I paid for is what I got, but because of the delays in getting the permit approval and because the federal government discontinued the solar credit this year, we came close to losing those solar credits. The fact that the solar credit is going away was not the fault of Power HRG, but getting the permit was nail-bitingly stressful, but they did get it done, so I can't complain about any stress. If they had gotten the permits later, the total price would have gone up 50%. They promised it would be done in a month or two, and it took them almost three months. The installation portion was done in a timely manner, but the permitting process was way, way delayed. For the quality of the product installed and the workmanship, I have only had two days of it running to base it off of.”
“Very professional, on time ,and answer all my questions”
“The windows are good quality, easy to open and close. The entire process was quick and simple.”
“I liked it because they got it done in one day. I would definitely recommend you guys to a friend. I think they did a great job.”
“the workers were on time and kept the house clean and were very nice”
“Friendly and professional with a sense of humor”
“I appreciated how they took care of the home while doing the job, getting it done in good time and leaving my home the way they found it when they came.”
“From initial contact by outreach person, James Brown, to the sales people, Aaron Krupansky and Alicia Warner, the installers and Quality Assurance Manager, Adam Woodbury, the process has been pleasant, professional and with good communication.”
“I would highly recommend anyone that notices the work that was done to POWER”
“Very efficient. Got the work done in a timely manner.”
“I would absolutely recommend Powered for the quality of work and professionalism that they delivered. I was very pleased. What was most frustrating was the sales process. Be prepared for demos, videos, and samples to take a very long time, and for them to try to upsell throughout the process”
“I am very happy with everything that they did for me. It is excellent quality and I have no problem with what they did.”
“They did perfect work on my house, it was a pleasure doing business with you too.”
“They were very communicative and very professional.”
“The team, including the initial representative that came to talk to us was professional, explained things, and the work looks fantastic.”
“Work was done well.”
“Very professional,arrived on time and cleaned up when done”
“They did an excellent job. I was happy with it. I watched them do the work. Furthermore, I am an elevator mechanic and the service was good. My neighbor saw the solar panels on the roof. She wanted to see how my bill turned out before she does anything. They cleaned up and did a good job. I made sure of it. Everything was cool and everyone was on time. I have no complaints.”
“Overall, they did a good job.”
“Our experience was great. Everything that was presented to us from marketing and sales was exactly as stated, and there were no change orders. We were extremely satisfied with the work. They took extreme care protecting the outside and inside for the installation. We are greatly satisfied and happy to have the windows installed in the home.”
“Overall, they did a good job. I think I am satisfied with the job and the work that they do. They clean up as promised, and overall, I am satisfied.”
“They did great work and we haven't had anything bad to say about Power Home Remodeling.”
“Very helpful and patient”
“Power always delivers what they say. The technicians are excellent, the sales people are excellent, and the people that review the work are excellent. Everyone is on time and will answer any questions that you have.”
“It was good and they were fine.”
“From start to finish, it was fantastic. The sales crew was great. The workers doing the job were fantastic and the follow up was superb.”
“They cleaned up pretty well afterwards. I am satisfied with that.”
“The guys that put my windows in were all very nice cleansed everything up when they were with the work”
“The efficiency of their work, good job”
“Very postive experience. Would highly recommend.”
“Good job”
“Clean, efficient and quality work.”
“The sales person assured me all the trim would be covered around the windows and the area between the windows and the bricks was not covered”
“There was snow on my roof. I gotta give them credit. It was very cold. They cleaned off the snow, and they went about their business for a couple of days. I was shocked that they worked for that lousy weather. They did a very good job.”
“Very reputable company”
“They are in touch with the customer and at every step of the way, they let you know what is going on.”
“Because power finance program”
“Great experience throughout. Easy purchasing process. Everyone that stepped on our property was very professional. Windows are just as shown in sales and of high quality. We are very happy with our purchase.”
“Everyone was so nice and professional”
“It isn’t affordable but if you can provide cash or provide your own financing, it’s worth using this company.”
“I did not like the try at selling me exterior doors at the time of installation of the windows and the estimate was over the cost of the windows.”
“The work was done fine. It was just the cleanup was a little sloppy. Also, my job was not completed. The company does not reach out to nobody for nothing. The follow-up can be improved.”
“They did significant damage to our 3-year-old floors. They are only giving us $600 towards the damage, which is not enough to cover the damage to the flooring. They did not accept responsibility for the damage, and we have still not received payment. The windows are great, and the installation was quick; they showed up on time. However, the damage to our flooring is a major issue.”
“Highly recommend from the standpoint of your product and your install team, but need some improvement on the sale side.”
“There was a nail left sticking out at the top of the door frame that left scratches on the door itself. Also, when we asked about getting matching trim for the bottom of the frame to match the rest, we were told to purchase a paint sample for Home Depot and color match ourselves.”
“You should designate a "coordinator " to manage phases of contracts. I talked to several different project managers and site Forman.”
“They failed to pull permits or have a license in my city. Which delayed our project from 50 degree weather, to putting up my siding after a snow storm. This caused considerable delay.”
“They broke my soap dish in the guest bathroom. I called the company to complain. They did not do nothing left it like that so I canceled the rest of my window replacement. I don’t need a company who guarantees me that that will fix everything if they break, but they’re not This is one of the worst company there is and I don’t trust them.”
“The project isn't completed. They did such a poor job. They are going to have to come out and take things out and redo them. It's a mess.”
“I had the absolute best experience getting my roof done. My crew was led by Wecho, was impeccable. So they were very thorough and professional. I also love the fact that they took pictures of my house and then, when they took items away to protect them from the roof install, when they were done, they actually put everything back exactly as it was in the photos. Also, they went above and beyond to make sure that there was no material or nails left behind. They were very communicative throughout the entire process, which I really appreciated, especially with this being a very large job, and I could not be happier with the end result.”
“The installers were a bit careless; I thought they were going to trim my bushes, but instead, without telling me, they cut my bushes completely down. I was not happy and neither was my HOA. They needed to let us know. They came two hours early without a phone call to let us know they were on their way and we were not prepared for them. They lost some screws for our blinds and we had to go out and buy new screws.”
“Power did exactly what they promised to do, on time, on budget, and very professionally. Great attention to detail in all facets of the project. Kept us informed throughout the project of any changes of work schedule due to weather and still finished project as expected. I will definitely recommend this company to anyone needing home repairs/upgrades. I'd give them ten stars if I could.”
