“I like the communication and I have faith that the project would be done to the best standards it could be. If it was not to my satisfaction or any problems arise I believe that I would not have a problem getting the problems resolved. That makes me feel comfortable and trust Power to do the job.”
“Price point… Well, not the least expensive windows, they are quality, and they come with an excellent warranty. The app lets me know exactly what step I am at. Every interaction with every employee of the company has been positive and professional.”
“Because they are very profesional and they let you know all details of what project you are interested.”
“At the very end of our quality inspection, I was disappointed to find the representative trying to upsell us on a new door. It was late in the evening, we were tired from a long day of work, and when we say "No, not at this time", we mean "NO, NOT AT THIS TIME" with replacing our front door. Also, our roof has not yet been repaired from the workers breaking the clay tile. I was promised that the workers would be back in a week to replace the broken tiles and yet.... here we are. Not replaced as of yet.”
“The prices are reasonable, the are on time, efficient, and clean, they show you the finished product, and someone comes out the next day to ensure your project was completed correctly”
“The cleanup of the outdoors after window installation was not food at all.”
“They did a great job and quality workmanship.”
“Installation went well. Very efficient in their work.”
“Power Home Remodeling is reliable, and their products are high quality.”
“Power Home Remodeling provided excellent service and quality all around.”
“I am completely satisfied with the work and pricing that I received before work was started. I recommended to a friend that they should get a quote from them for new basement windows they need replaced.”
“I was highly impressed with the sale man. He was a real excellent salesman. It works really good, and it is brand new, so time will tell. Houses do things with weather conditions, and we don't run the weather. Right now, it is just nice cosmetically looking and one of those things that we needed to happen because we could feel the drafts from our older ones with the cold coming in. The guys were super good, cleaned up, were trustworthy and that kind of stuff, as well as social and real nice.”
“Sales tactics are rather high pressure.”
“Easy to work with”
“Their up front and straight to the point”
“I just start with you guys, everything was hung and really good. I would have to say yes, I could recommend you guys if someone else was available.”
“The company completed my project in a day.”
“It was smooth, and everyone was very friendly and easy to deal with.”
“So far, I am satisfied with the job that was done and they were clean.”
“They were very pleasant, friendly, and easy to get along with. They were very professional, and the installation was very quick.”
“Yes You did what you said you were going to do on time and my schedule. Thank you 😁”
“This was a large home project and everything went very smoothly and easily; we would definitely recommend Power Home as a trusted company.”
“Everything was wonderful. The crew and the gentleman that came out were wonderful. When I had an issue, it only took a couple of days for them to come back out and fix it.”
“Power Home Remodeling is fine other than the workers not listening to instructions at times.”
“We had a great experience from start to finish with the project they did for us. They provided excellent work all the way through.”
“Quality product and workmanship”
“They are very committed to making things right before they finish.”
“They do wonderful work.”
“The crew was very friendly, knowledgeable and good at their job.”
“They give competitive prices with a nice warranty that beats others”
“Definitely recommend. Price was good, work crews were great. Time of project went fast. Communication was also great, I did not have to wait hours to get in contact with the project manager. Very satisfied overall. No 5 stars because nothing can ever be 5 stars. But it definitely is a great investment.”
“Very professional approach to customer service.”
“Best crews i ever worked with I recommend to anyone thank you for both crews”
“They were very punctual and polite.”
“The service was good. The sales rep was good, and the workers were very professional. The workers were clean and didn't leave anything behind. The window came out so good.”
“Good materials were installed quickly and competently. House seems quieter and warmer. Workers seemed eager to please if we noticed something we wanted during the process. For example we had a satellite dish removed and they made sure before removing it. Also made sure the storm door fit properly and latched. This was a previously installed door and it fits perfectly”
“They did quality work, they were always on time, they told me what they were going to do and they did it. I liked the follow-up, they always called before the job and after the job. They were always very thorough about that.”
“Excellent customer service! I did not feel pressured to purchase.”
“They have been very professional, always on time, and very good letting us know when they are coming or if there have been any changes. It has been a great experience.”
“I did not like the pressured sales tactics, The working crew overall was pretty good in their cleanup, except left sawdust on my outdoor stairs and left some small black marks on the floor(Which did come off with an magic eraser, Something the crew should carry with them), I gladly let the men use my bathroom, They did cleaned up on the top of the toilet, but at the base there was fresh urine which I had to clear up, Not happy”
“The crew did a fine job and was very professional.”
“I like my windows.”
“Quick install finished in one day.”
“They are very friendly, and when I asked questions, they were open to answer them and didn't blow me off.”
“The installation of our windows and doors went without any issues. The install team was on time and worked throughout the day and finished the later afternoon. The county inspector inspected the work site five days after completion and everything passed without any issues or concerns.”
“They came when they were scheduled and finished in a day”
“The gentleman that installed our doors, were absolutely excellent. He went above and beyond to handle any requests that I had, which was amazing.”
“Took time to get the job done correctly. Respect for property.”
“I have already recommended Power Home Remodeling to several residence in the complex where I live, as well as with my HOA.”
“Every time I have worked on a project with Power, I have been immensely satisfied with the people aspect of the project and the speed in which it is completed. Their responsiveness is always on point.”
“Clean very efficient and great work!!”
“The process was seamless, very professional, great communication”
“The crew came in and got things done efficiently. They did a pretty good job at cleaning up after themselves. The windows look very nice.”
“The install and the crew are very impressive. My salesperson Anna was the absolute best. She's very thorough, very informative and extremely knowledgeable about what she was selling and about the company. Their contact with me throughout the project was appreciated and reassuring.”
“They were very professional, neat and clean”
“The individual that signed us up Justin was absolutely amazing. He was the most friendly knowledgeable individual and I would refer him specifically to anybody who asked me about my windows.. I was not here when the windows were installed, but from what my husband states they were amazing professional, and a very well oiled machine!! we couldn’t be anymore pleased!”
“They worked very well together. They are tidy, and they are good workers.”
“The communication through the entire process.”
“They were very knowledgeable and forthcoming. They did not try to force a sale.”
“The entire process was smooth and simple. The App is very convenient. The installation crew Justin, Emanuelle and Nick were on time, efficient, professional and very nice. They also left everything clean. Great experience, highly recommend PHR.”
“Don’t know yet til we get the bill .and I thought veteran Company?? No idea on the cost how much per month?”
“Great communication!”
“The quality of the siding is every bit as good as they told us it would be. The kitchen cabinets aren't releasing freezing air on cold mornings anymore! The crew working here was very polite, professional, and helpful.”
“They were very thorough in their explanation and they provided good quality window.”
“Every one was cordial and very respectful. When I finally was able to look at the finished product, I was very pleased, until, I spotted the boken motion detector in the backyard, which no one informed me of. And yes, we would like it replaced. So... where do we go from here? Please contact me. Mrs Pamela I Hammond”
“I think the installers need to be more upfront with the customer on the installation.”
“Quality of install”
“They do a good job.”
“Expensive. I don’t know if upgraded products will be worth the price. Didn’t follow through on repair of damage they caused. Try to charge very high price and if you say no they will come down although price will still be high.”
“They did my windows, broke my bed and part of my window. I could not get a hold of anyone to find out how they were going to fix it.”
“I felt very pressured to go with Power home for products without giving the opportunity to get assessments and cost estimates from other builders”
“They had two things, the insulation in the attic, which I am satisfied with. I am not satisfied with the rain gutters. They said they would not clog, but they are clogged. I want to see what they are going to do about that.”
“We were told a date, a Saturday. Then it got rescheduled for Sunday (no big deal here) Then no one showed up, called, texted, or emailed to inform us of another delay. They showed up on Monday morning when no one was home or aware that they were coming. Because of this our rain barrel was put in the wrong place. Overall, very unprofessional. The gutters look good. But not happy with the lack of communication or accountability for that lack.”
“No show no call 2 times. Asking to sign paperwork saying my job was complete when it was not. The down spout on my gutter was dumped onto the lower roof although my previous gutters did not do this. I was told it was esthetic not functionality. The water pouring on my lower roof shingles was going to deteriorate my shingles and they tried to tell me it wouldn’t.”
“I believe the time from start to completion - August to December is terrible.”
“They put holes in my siding and it was a complete disaster. They also didn't lay tarps down when they were supposed to, and it's still not fixed.”
“In the whole project, I have a really very basic roof. The project was a disaster from the get-go. They started the project without a dumpster. It is supposed to be a one-day project that turned into a six day. Although, in their system, I am now aware that they closed it. Like 2 days before, I was getting calls from their project managers hovering me to make a payment when the dumpster was still there. When they finally did get it, it just sat in my driveway for days. I had to remind them over and over again to get it off my property. They damage my son's truck. A nail in his paw and it got messed up. Because the dumpster was not there, all this stuff was all over my yard for days. Had this basic roofing job gone well, I would have spent another $81,000 with this company. Because it is so horrible, that is never going to happen.”
“Didn't keep thier word. Don't call back when they say they're gonna call you.”
“From the beginning we had issues getting the correct shingle including an incorrect delivery, also when the correct shingle was supposed to show up it did not, there was never a final walk around when product was installed as everyone boasted, there was no supervision on site, the promises made to not damage my skylight were broken, from initial salesman at the beginning promising us he'd put extra notes in the order ( who is reading those notes if they were entered?), to the quality assurance person who visited my property during the install (who could not speak Spanish)and had no leadership on site to talk to- He told me not to worry about it as well , he spent more time trying to sell me more products. The crews do not speak English. There was no supervisor to communicate with. From what I can see other than damaging my skylight the rest of the install went well. I'm not blaming the crew, I'm blaming the management and the sales people and their lack of communication. Everybody I spoke to, about eight different employees through a series of phone calls and a couple on-sites, were all different. In the very end things were rectified, not the day they said it would be fixed, but eventually they fixed it, and I finally got that final walk around after all of my complaining, it was a painful process from start to finish. There should be ONE point of contact for homeowner, I was thrown around like a ping pong ball.”
“You could have a shorter sales pitch, it really does not need to be 3 hours long. Even 2 hours would have been better. A lot of the fluff about the company could have been shortened or reduced, and demos could have been speed up”
“Power Home Remodeling did an excellent job installing our siding.”
“The standards they set for the people who worked with them were high. They came on time, and they cleaned up as they said they were going to do. They were going down a checklist. I was amazed by the amount of time it took them to do it. It was done, as close to perfect as I can imagine. I learned a lot about roofing. When they said they were going to be here at a certain time, they were here. The dumpster came when it was supposed to come. Everything was very timely. I was amazed by the app they downloaded on my phone. I was able to track everything. I was very impressed.”
“Very professional from start to finish.”
“The professionalism of the workers is beyond my expectations”
“Don't be salepersony, tell me the issues and let me decide. Don't be pushy. I know some people don't respond well to that.”
“Someone should walk around house with us and go window by window and room by room. Have a couple of issues with some windows.”
“They are nice people and do very well. Everything is ok.”
“The crew was excellent.”
“Power Home Remodeling was very good and explained everything to me, and they left my house clean. I was very happy.”
“The Power windows are outstanding. The many features of the windows stood out and the overall quality was top notch. I would definitely recommend these windows to a friend, relative or neighbor.”
“The work is good.”
“Everyone was excedingly professional and eager to answer any questions”
“They do great work.”
“Power provided excellent work. They were fast, efficient and professional.”
“I was very impressed with the crew that they sent. The first day they did my soffits, they were from Mongolia, they were very professional and very quiet. I appreciated that. The next day, when they came to install the downspouts, it was another Asian crew, and they were very quiet and didn't make a mess, and I really appreciated the work. It looks really nice. It gave my house a better look.”
“Power Home Remodeling does really good work. They use quality materials and they do a really professional job. They are probably the most expensive out there, but it is worth because of their guarantee for 50 years. It is a pretty good deal.”
“I think they did a good job. It wasn't noisy. They cleaned up after themselves.”
“Power did what they said they would do. They had good follow-up throughout the process. They were on time with the dates of the installation that they had set up. There were no setbacks.”
“They are very thorough, and a great company to work with.”
“They were fast, efficient, friendly and very competent.”
