“Got the job done quickly. Cleaned up debris before leaving. Allowed me to inspect the work and they touched up a couple of spots that I asked them to. Courteous.”
“The project managers gave the crew permission to change our order without speaking with us first. We had to learn from the crew what was happening. In fact, the project managers do not speak with the clients at all. Very unprofessional. We scheduled a repair, and the appointment was set for a Tuesday. Crew did not come. Found out from the Pulse app that it was rescheduled for the following Monday, no courtesy call to us about the change. Project managers handle these repairs.”
“It is not t”
“Quality of materials and skill of workers”
“Everyone was very professional and did a great job”
“I like the way that she’ll communicated with the customer and explained everything in detail”
“It has always been a good experience. We are satisfied with the service and the representation from the company officials.”
“I am satisfied with all aspects of their job.”
“Very helpful people providing assistance as needed.”
“Everything about our experience was wonderful. From the sales team, to the people who came out to measure the windows, and especially the install team! I cannot say enough good things about your Instal team! Everything about the instal and working with these wonderful gentleman was a pleasure.”
“The windows were done well. The person that was trying to get me to do a sliding glass door. They gave me wrong information.”
“Very smooth process to assure quality”
“I already have recommended them multiple times.”
“The level of concern shown.”
“The only thing I was disappointed in was the new location of the blinds in my window spaces. I realize I initialed a paper that said that the blinds would not fit back into the same spaces. However, understanding it, and seeing the results are two different things. In some respects, the blinds are not centered on the inside wall, which is not a very attractive look, and also having the blinds repositioned on the inside wall, allows for outside visual access to inside activities at night when the interior lights are on. Blinds are supposed to be installed within the window well/opening to keep this from happening. It almost makes the purchase of new blinds to cover more than just the entire opening necessary. And I don't quite know how I am going to handle that. I would make sure anyone (to whom I was recommending your service) knew exactly what happens in this particular situation.”
“Your representative was very knowledgeable and explaining everything to me”
“Agree. The crew was knowledgeable, friendly, and stayed focused throughout the project. They completed the work on time and handled the installation with care and professionalism. Based on this experience, I’d feel confident recommending Power Home Remodeling to a friend.”
“I just have a couple of complaints. I can see light coming through on the bottom left of the door, and when they put in the windows, they didn't put the alarm indicator back up, and the two in the master bed seemed to be missing.”
“Everyone we came in contact with from initial consultation, the measurement guy, the installers, and the final inspection we very professional and great to work with. They always made us feel like we were the number one priority and didn't try and rush through things but also didn't drag things out.”
“They were polite and good workers. They were efficient and clean.”
“The product/sales team was exceptional in explaining every benefit and breakdown of what I was looking to purchase. It helped me understand what I was paying for and how the process would go. Installation was smooth and professional. The product that was explained to me is exactly the product that I received and I am not disappointed in the slightest! There is an immediate change in the temperature of our rooms. I highly recommend Power and I will be working with them again!”
“I would definitely recommend Power as I was very satisfied with professional work they performed.”
“The crew was very professional, on time and worked late to finish the installation and clean up”
“Quality job and sufficient information flow. Timeliness and professional ability.”
“I would recommend them to a friend because it was good, but there was a difference in both teams, but I think they did a good job overall.”
“I would recommend them to a friend because they did a great job. My door got lots of compliments so far. It's blue.”
“I'm not sure we'd recommend them to a friend because we don't have many friends to refer them to.”
“They are a little bit pricey compared to local competition, but good quality for the effort.”
“The young lady from Power Home Remodeling who came to show us the window models, Amanda, was very informative. She knew her stuff, and by the time she finished showing us the project, we had no questions because she explained everything so well. I really appreciated her.”
“Clean,fast and efficiency completed the job without any complications”
“They did a terrific job. They had a heavy workload to get through. They got through it, and the only negative there was, was some areas that they did not clean up as well as the others. Other than that, it was a wonderful job.”
“Their customer service was always great, and the work was great.”
“They were quick”
“I was happy with everything they promised and did.”
“Everything was great from the salesman, to the measurers, to the installers, to the quality check. I have no complaints. The work crew was fabulous.They were like a well oiled machine. They knew what they were doing and they were very courteous. They left the house in better shape than when they got here.”
“Their sales force is excellent and very well trained, and I wish they would have told us the visit was going to take two hours. They did wonderful work, completed it on time, and were easy to reach.”
“I am likely to recommend them to a friend because I had no issues and they did a good job. Communication could've been better, but once they got there, they worked quickly and they were clean. They got done what they said they'd do and I was impressed with the quality of the work.”
“I like the quality of the product that I received I have done my roof , windows, gutters and now my doors.”
“I really was very impressed by the crew that did the work. They were very good, worked hard, and were as neat as they could be. I was amazed and thought that they did a great job.”
“They were very informative and professional.”
“They were very professional, and they were very courteous, and the work was done immaculately.”
“The products offered are top tier in terms of quality, benefits, and aesthetics, but sales experience can veer into 'used car' territory due to multiple layers of discounts kept for negotiating and 'day of commitment' sales tactics.”
“I would recommend power home to anyone who wants to up grade there home.the people are very knowledgeable,professional they really care about their customers and want them to be happy.if you have any questions you can call them and they will address any concerns,and if they can't answer your question they will get you your answer in a timely manner.”
“The team that came that morning was on time, polite, and clean; made sure my furniture was covered; cleaned up afterwards; and did an amazing job. The windows are so pretty that I am not putting blinds back up!”
“Everyone was professional Workers were neat and respectful of our property Very happy with the result”
“Measure all windows correctly. Remove all unused materials. Make sure all reconnected electrical items, (lights, doorbells) are working.”
“I’ve had Power Remodeling twice now and you are coming for the third time, in a few weeks, for different projects that needed to be done. I’ve had nothing but good experiences and have recommended you to my family.”
“From the initial steps in the process everyone was friendly and helpful. Very professional.”
“Very thorough. Everyone was on time and did exactly what they said they would do. Excellent work by the installers. Job site thoroughly cleaned. Sales people were very friendly and not pushy.”
“The team did a great job. They were friendly, fast and efficient.”
“I really liked the timely manner everything was done. Also I liked that I can see everything that was done on the house thru the app”
“Everyone one from sales, laborers, and inspectors were informative and timely.”
“I would recommend for the work quality and product but would caution anyone to be prepared for hard sales tactics”
“The customer service”
“I recommend them to anybody in the Palm Beach point, and anywhere in the upper community. Their work was good, clean, and it's professional.”
“Very professional kind people.”
“Power Home Remodeling did an incredible job, worked very hard, and we’re very happy with the results.”
“We were impressed with how professional the sales personnel were and how professional the company handled it after the sale.”
“They did a great job. The beginning of the whole process was great, and the end was not what I expected.”
“The people I dealt with were pleasant and professional. The product looks good and makes a difference. Having to decide so quickly felt a little pushy, especially since I had not called to request an appointment which made it very spur of the moment.”
“Power Home Remodeling completed the work professionally and quickly, and the product is fantastic.”
“Based on my window installation project, I would definitely recommend Power Home Remodeling in the IL area. I am happy with everything from start to finish.”
“They do excellent work.”
“The initial installation was really good. They did everything they said they were going to do.”
“The employees are extremely polite and knowledgeable.”
“The crew that did the work here was very professional. They did the work efficiently and very well. They explained what they were doing and made sure that I knew how to handle the windows properly. They asked if I had any questions, then cleaned up completely after themselves. I would recommend the company to anyone.”
“The speed, service, product, the whole experience.”
“Overall we were pleased with the new roof we got from Power. Working with us to find pricing options that could work for us was great. The communication got mixed up a couple of times where some messages were missed between individuals, but nothing was lost or seriously delayed so no big deal. The install crew did demolish much of our landscaping, but we weren’t as attached to it as some could be. Looking forward to getting our gutters and fascia replaced later this month.”
“They were professional in what they were doing and went to work right away. They did not waste any time.”
“They are professional, focus, and well manner.”
“The work was good, but the salesman was high pressure.”
“The window have half as much glass as the ones you removed. My house is dark and gloomy now.”
“Already have recommended 2.”
“We did not have the opportunity to obtain competitive bids. Their high-pressure sales approach prevented us from seeking other bids.”
“People were nice and polite.”
“We shouldn't have to wait six weeks to solve a issue”
“During the process of installing the gutters, siding, and trim, my roof was damaged. No one has gotten back out to address the problem. We have sent in photos.”
“Improper installation of doors led to delayed completion and follow up was not consistent”
“Never seemed to get any answers”
“Rated low bcz after the installers left and family member came home & looked at one window he noted the lock mechanism is not properly aligned. Now - we *could* loosen the screw and adjust it … but just WHAT IF it doesn’t work or there is a problem with it … by fiddling around with it ourselves, would that void a warranty? Probably but maybe not. I left a telephone message (actually it ran over so TWO voice messages were left) for someone who said he was my new customer contact (sorry - may have been Jeff? I cannot recall & do not have his contact info or that email). But no repl from anyone! So what does a customer do ? Leave a ground level basement window unsecured?! … and you think PELLA is top notch? Nope. Neither is your customer service. The other window when locked has room for the sashes to move a bit. We want this checked too as it may affect air leaks and my heating & cooling costs … do you care? You should. And the garage rear entry door — why is there extra wrapping at the bottom of the frame? Does the door not fit the frame? The salesman told me that only works “for a while” … yet it has the same spacer I had to apply in the old door to keep the sunlight (& water) out! If you really care you will contact me after getting this terrible rrview”
“The customer service was horrible.”
“I normally don't answer when they knock on my door, but from the very beginning, the rep from Power was impressive enough to have me talk to him, and I'm glad I did.”
“They were fast and reliable.”
“The workmanship and the professionalism of all involved”
“Excellent service, job was perfectly clean when done”
“They were very friendly and very on time. It was done within the timeframe that they had mentioned. They were good with cleanliness. It was perfectly done.”
“Easy to work with, affordable price, quality sales and service.”
“From moment we met to discuss the project we were respected and felt comfortable with any of our questions They are a great team that we would not hesitate to call again for any work.”
“Everyone was respectful and professional.”
“Totally satisfied with the windows , the install and the warranty”
“The Power team showed up on time, had each step of the doors and window installation process organized, made sure all my furniture was protected from dust, and worked diligently from start to finish. Nate surpervised each man’s work with exacting standards. The front door, windows and two sliders are beautiful and have transformed the look of my home. I am thrilled with the end result and highly recommend Power Home Remodeling.”
“Expensive”
“They are very professional and friendly. They do quality work and have no issue repairing when something is not working correctly.”
“Prices were competitive. The process went smoothly. Everyone was very nice.”
“I’ll highly recommend it!”
“My wife and I would both likely recommend someone to put in these windows. We are very happy with the results.”
“If anyone asks me will refer real professionals from sales, pre inspection, installation, and final inspection. So impressed, decided to get front door replaced as well scheduled for November 12 th install”
“There were a lot of leftover nails and scraps of shingles/ wood left in the yard. The people were very nice and helpful though.”
“Professional, on time , great communication, excellent app”
“Professional, excellent quality of work”