“It was the first time that I've done that so I don't have a context, but they met all of my expectations. They were courteous, on time, kept me informed about, asked me questions, and clarified questions about what they were doing, so I felt like I knew what was happening.”

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“Bruin Corporation met or exceeded my expectations definitely with some of the installation. We have a bump out behind our kitchen. They actually took a look under that and wrapped some stuff up. That was good. Also, their whole knowledge in helping us understand what they were doing and why it was important. The time that they took as well. It wasn't like, 'Okay you're the 5th one on our list. Let's get this in and out type of thing'. They took their time and were pleasant to deal with. You could definitely see the care that they took in their work.”

“Bruin Corporation did a fair job for a fair price.”

“They did the job that was asked.”

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“They did a good job with the insulation.”

“Insulation work was very thorough. Complaints have to do with the door installation.”

“They exceeded my expectations with their timeliness and a job well done.”

“The guy who was working should be recognized.”

“I would like to recognize the foreman of the work crew for his exceptional service.”

“Everyone on the team was exceptional.”

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“I was most satisfied with the installation process.”

“Being polite and nice.”

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“They were very neat, they delivered on time and were quick.”

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“Todd, the owner, was extremely nice. He called me on multiple occasions when things went bad, weather wise, to reschedule. He took his personal time to contact me, I really appreciated that. His guys were extremely nice, friendly, and easy to get along with. I'm also a contractor, and I know what it takes to do the job, and they did everything I would have done to get the job done. I appreciate the way they conducted themselves. I already have recommended them a lot. Being a contractor myself, I give their name a lot.”

“They were fine. They did the insulation above our garage. They answered my questions nicely, clearly, thoroughly. They respected my constraints and needs the day of. They were easy to work with. I'd give them an A. Everything was good. I would definitely recommend them.”

“We liked the workers. The workers had a very good work ethic. They were early every day and they worked all day. They are things they still have to warp up and I keep forgetting to call them. Overall, they've been great. I'd give them an A.”

“It was this past September. It went well. That's all I can say. They did attic insulation. I'd give them an A.”

“I usually have a positive experience. They're pretty dependable. They do good work. They completed blow-in insulation for the walls and the attic. No siding or roofing; not yet. I'd give them an A.”

“They came and did new installation. I had ice dams and they did a new roof. I will say that I have a cape and I have a very short head space in the attic and they were one of the companies that was willing to come out and do the job. I'll give them that. That was nice. They did Mass Save insulation. I had them come and I had a new roof and ventilation put on, so I'm kind of surprised I still have ice dams. My neighbor had a new roof put on and he still has ice dams, so maybe it's just the way the winter is going. They showed up on time. I'd probably give them an A-. I can't climb in the attic and see what they did. It was kind of messy when they left. I was surprised at the amount of clean up I had to do. I'll tell you that, but a part of that is, it snowed and a lot of stuff came in on everybody's feet, which made a mess on my floors. I do remember that part of it. I was really ticked about it. I had to shampoo my rug and wash everything. It was covered in wet insulation that had been stuck to everything and it went all through my house, so that part I was not happy with. They probably should have paused and they all should have cleaned my walk off. That could have definitely been improved on because it left me with a huge mess. Their customer service was good. I don't really know about expertise.”

“They did a great job. I had a great experience with Bruin. They were incredibly professional. They cleaned up after their work. Their quote was dead-on. They followed up. They were really professional, so I loved everything about them. They were doing insulation for us. No siding or roofing. I would definitely give them an A.”

“I had a very positive experience with them. They put in additional attic insulation and did some ceiling around the house, like caulking the holes. I'd give them an A. I am extremely likely to recommend them.”

“It was very positive. They did our attic insulation after a state inspection. I would give them an A+. Those guys are fantastic. They did a great job”

“They did my attic insulation. It was very positive. I worked with them with Mass Save to get my attic insulated. I'd give them an A-.”

“They did insulation. I'd give them a D. I am not likely to recommend them.”

“I have my attic - the insulation and they changed one sliding door also in my back porch. It was good. I like it. The workers were good. I had no problems. Nothing else memorable about the customer service experience. It was excellent. I had no problems, so an A+.”

“They put in insulation in my space between the roof and the ceiling, and they put in a mushroom vent to vent that out. They blew insulation into the roof obviously and then the exterior walls. They showed up when they said they were going to show up. They cleaned up after themselves, and they checked back with me to make sure everything was okay. I also had my windows done by them. Two guys came in, and they were done in a couple of hours. They cleaned up after themselves and caulked all the windows in. Actually, they told me I had no insulation in some of the areas where the windows had been pulled out, and they reinsulated everything at no additional cost and put the flashing on the outside of the windows. They're a good company. They’re an A-quality company.”

“They did winterizing and foam insulation up in the attic. They were very polite. The only issue that we had is they were here early. I didn't bother me. I'm an early person, but my wife was upset. Other than that, nothing. They were fine. They were very apologetic. They're out in Ashland, and we live in Ashland, so we just happened to be the first call. I'd give them an A. They cleaned up. They were fine.”

“Bruin did the job within a day, so that was a plus. There were some spots where they left a little bit of a mess, so that was one things I didn't like, but it wasn't a huge mess. They blew in insulation around my whole house. I'd say A-.”

“They did attic insulation and later on I hired them for windows. There was nothing that I disliked. The thing that I liked was they were pretty swift and quite responsive. It went smoothly. I'd give them an A.”

“It was insulation work. They were very punctual, courteous, and professional. I'd give them an A+.”

“They were putting in insulation. They're prompt, and they did the work on time. They’re an A.”

“They did attic insulation. They did a good job, and they cleaned up after themselves. They were thorough. It was A-quality work.”

“It was mostly positive. They put in some insulation via the Mass Save Program. They blew insulation into my baseboard heating unit, which could have caused a fire, so I was not happy with that part. I believe I already told them there was a problem with that. I'd give them a C. I wouldn't recommend them for that work, but they do a good job with windows.”

“I would say there was too much negative to call it neutral. The guys were nice, but everything else was crappy. They did insulation in our attic. They left a big mess in the basement, so they left our fireplace crap all over our living room. The guy said there was a live active bee hive, so we had to hurry up and get someone in here to do the work and then we paid somebody money to come and get it removed and it was a dead nest. There were no bees in it and we had to pay for it and then the company said that they would reimburse us for it and they gave us like $2 and it was like $2. Something ridiculous. I'd give them a D-. It all goes to the cleanup and the big mess and everything. Their punctuality was fine. They were friendly.”

“Bruin Corporation did some insulation. They checked for door things and let us know the different products and services they offer. They are a local company and work very quickly. They informed me with all the questions we had, so all these things I guess that made it all positive. They’re an A.”

“They did attic insulation. It was quick and clean. It was a one day job, and everything was done. I'd give them an A.”

“They did insulation. There wasn't any hassle. I'd give them an A rating.”

“They did air sealing. They did what we needed. It was through the Mass Save Program. I'd give them an B.”

“They stopped to answer whatever questions I had. They installed extra insulation around the sliding door that they put in. I'd give them an A. I am very likely to recommend them to a friend.”

“I thought they were great. They did two things in my house. They insulated my basement and my attic. I'll give them an A-. It took them a couple of days. They were really good.”

“They did insulation. They were very quick. They were dealing with loaded insulation and I've had experiences with that being messy in the past and not with them, with the spray. It's hard with all that stuff to not have it be messy. They were really nice. They were good. I'd give them an A+.”

“They were wonderful. They were- when they said they would be there they were there. They did more work than what they thought they were going to do because they were very conscientious and found things that needed to be done and they did them. Since the work was done our house is nice and warm, so the work was done well. I'd give them an A+.”

“It was very positive. I'd give them an A with two pluses after it. They were outstanding. They did insulation for me.”

“They did insulation. I would assume it would be a positive one. I wasn't here to witness it. I assume everything was fine.”

“They were not very responsive to my calls after the job was finished. They did insulation work for me. I'd give them a B-.”

“It was a mass shade referral. I wanted certain work done a certain way, and unfortunately, they would only do it the way they wanted to do it. We had insulation blown into the attic to make it deeper than what was there and I had added special covers on top of the recess lighting and they wouldn't cover the recess lighting covers because they had rules they had to follow. I didn't understand that because I had gone way out of my way to do all that work myself. That part was frustrating. I'd give them a C. I scheduled in the job in November and they weren't able to do it until April, but that wasn't their fault. That's how busy they were. Also, I can't really fault them for it, but I needed it done when I needed it done. The guys who did the work were great.”