Central Insulation Weatherization & Home Performance
4th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Central Insulation Weatherization & Home Performance has received 4.8 out of 5 stars based on 80 customer surveys.
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4th year as a Best Pick Call
"Central has provided heating and air conditioning, insulation, indoor air quality, and home performance solutions to Atlanta homeowners for 71 years. Our BPI certified professionals are committed to providing our customers with cutting-edge improvement recommendations to best fit the unique needs of their families."

Jim Woolley, Jr. | Owner
Company Information
Services Offered
Central specializes in providing attic and crawl space insulation and encapsulation, air leak sealing, and indoor air quality solutions. The company also provides Building Performance Institute (BPI) home performance energy audits.
Warranty
Central offers extensive warranties and a 100 percent satisfaction money-back guarantee.
Company History
Jim Woolley is Central's second-generation, hands-on owner. His management team includes Chuck Genoar, Keith MacKinnon, and Jorge Gonzalez.
Distinctions
The company is a Georgia Power Participating Contractor. Central employs certified BPI Analysts and an Envelope Professional and is also a previous winner of the Carrier President's Award. Additionally, Manager Keith MacKinnon serves on the advisory board of Gwinnett Technical College.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Central Insulation Weatherization & Home Performance has received 4.8 out of 5 stars based on 80 customer surveys.
5
66
4
14
3
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2
0
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/31/2018

“I typically do have a positive experience with them; they take care of my needs pretty well. They have installed one new unit for upstairs, and they do maintenance on that unit as well as the unit downstairs. It's been a couple of years since they did the installation work. This past time was checking in and making sure everything was good for the season. I'd give them an A; they really went above-and-beyond. I have recommended them.”

Review by
01/31/2018

“I've been using them a long time. Over the years, I guess they've done everything. They do mainly do service on a twice-a-year basis, and we've also had them install a new furnace and air conditioner a few years ago, so they've done a lot of different things for us. I like them for, mainly, the service. They did insulation work too. I would say it was an A for sure—they don't always show up at the time they say, but who does?”

Review by
01/30/2018

“The work went really well with them, and I was good with them. It was a pretty straightforward experience, it really was. It was for the A/C unit at that time it was. Everything was good. I like the job, and they were good. They really did an excellent job. Very nice person, very nice guy; I could see him again if I needed other work in the future. It was just one person—it wasn't a crew—and he did very well.”

Review by
01/30/2018

“They just seemed very attentive, and they worked within the price; they did everything I asked them to do. I mean, they couldn't be any better. I would highly recommend them. They redid the whole system—heating, air, put some insulation in the attic—the whole works. I'd give them an A+.”

Review by
01/05/2017

“They did some insulation work for me and they were super duper. They came on time and gave me a fair and reasonable bid and they did the work professionally and on time and they did not leave a mess. They did not do anything besides insulation for me. I would grade them an A+, I would use them again and recommend them. All I could speak to was the insulation.  ”

Review by
01/05/2017

“They were competent they knew what they were talking about and laid it out to me in plain English. And they did what they said they were going to do. They've done a couple different things for me, this time they added in a filter to my air system. It was installed by someone else a few years ago and it wasn't the best job. The biggest part was adding a filtration system. I have add insulation. I would grade them an A.  ”

Review by
01/05/2017

“They were very professional, there were a couple of issues with the work. They did quite extensive work throughout the house. They replaced our furnace and duct work and then they did insulation as well. There were a couple of issues that came up and they were responsive to those issues and sent people out to the house right away. And that made me feel good even though the job didn't go smoothly. I would grade them B.”

Review by
01/05/2017

“I like the people that they send out, they are always mannerly, they don’t try to destroy your property when they come in. And it's prompt and they do a good job, I can't say anything negative. This last time they were here. I'm on contract with them, they did their annual maintenance. They installed two heating and air conditioning system, it's been a few years. Yes they have put insulation in my wall, I would grade them an A.”

Review by
01/05/2017

“I liked the products they offer, I got a total system replaced. And then they insulated my attic as well. I would grade them an B+. The main thing I have against them is that they said they would do this rebate through Georgia Power and I don't know if it's entirely their fault. They said it would be six to eight weeks, and I don't know if it was filed until six or eight weeks after so it's double the time from the rebate. So I don't know if Georgia Power is going to do that.”

Review by
01/05/2017

“We had a little glitch and they took responsibility for it, fixed it immediately without question and were very thorough to make sure everything was done properly. They did insulation and sealing of air spaces and everything for weather proofing. I would grade them an A.”

Review by
01/05/2017

“They were great people, very clean and it looks great. They put additional ducts for two of them. I would grade them an A+, they are great people. I was very satisfied and I would absolutely recommend them to a friend.  ”

Review by
01/05/2017

“I think what they did a heat escape assessment. And we had very little insulation in the attic and they replaced it and yes it did make a huge difference. I would grade them an A+. I would recommend them to a friend.”

Review by
01/05/2017

“I liked that they were considerate, neat work and they did everything as promised. I have a annual contract with them for my heating and air conditioning and they insulation in my attic. I would grade them an A.”

Review by
01/05/2017

“They are always punctual and professional. Recently they blew in insulation and sealed my attic. They are my service provider for servicing my system. I would grade them an A+. I have already recommended them.  ”

Review by
01/05/2017

“They were on scheduled on time and they did what they said they were going to do. They installed a few HVAC units for me in the beginning of the year. I would grade them an A.”

Review by
01/05/2017

“They did a great job, I can tell you because I was here. They came, they did their job since they were here. They did insulation in the attic. I would grade them an A+.”

Review by
01/05/2017

“It was a great experience, I would hire them again if I needed them to do the work. They installed a whole new furnace and duct work. Yes and we are all set.”

Review by
01/05/2017

“They did the job. No they didn't do anything other than insulation for me. I would grade them an A. Sure I would recommend them to a friend.”

Review by
01/05/2017

“They were very professional. They cleaned out the blower and insulate the duct work. I would grade them a B+. I would recommend them.”

Review by
01/05/2017

“They explained things to me. They insulated my attic and my crawlspace. I would grade them a B+.”

Review by
01/05/2017

“They did a great job and I'm very pleased with them. Yes they did insulation and no complaints.”

Review by
01/05/2017

“They did some insulation for us. They seemed to be pretty thorough. I would grade them an A.”

Review by
01/05/2017

“They were on time and efficient. No nothing besides insulation. I would grade them A+.”

Review by
01/05/2017

“I liked their thoroughness. They did both, I would grade them an A.”

Review by
12/29/2016

No review comments provided

Review by
12/29/2016

No review comments provided

Review by
12/13/2016

“We didn’t get exactly the desired results, but I'm not sure if that's their responsibility. The work was difficult. They were supposed to file for a Georgia Power rebate but let that slip through the cracks for a month or two until I called them back and reminded them. They did some duct work rerouting and installation. I'd give them a B overall.”

Review by
12/09/2016

“Central Heating and Air replaced a heating system and installed insulation in my attic. The actual work done was very good. The customer experience was terrible due to the sales person poorly coordinating the work and the collection of a rebate. It was made much worse by the salesperson then being rude and blaming the customer for something that turned out to be a problem at the company. Then on the next job they gave me an estimate that was more than twice the cost of the next highest estimate. The owner of the company ultimately apologized, but the experience was so poor that I switched HVAC companies even though I had paid Central for annual maintenance.”

Review by
12/09/2016

“Central Heating and Air replaced a heating system and installed insulation in my attic. The actual work done was very good. The customer experience was terrible due to the sales person poorly coordinating the work and the collection of a rebate. It was made much worse by the salesperson then being rude and blaming the customer for something that turned out to be a problem at the company. Then on the next job they gave me an estimate that was more than twice the cost of the next highest estimate. The owner of the company ultimately apologized but the experience was so poor that I switched HVAC companies even though I had paid Central for annual maintenance.”

Review by
11/30/2016

“I'm still waiting for my Georgia Power rebate. They completed the work. It was fine. They did some installation work. They were responsive. I'd give them an A overall. The quality of work was good, but I'm still waiting for the Georgia Power rebate.”

Review by
11/02/2016

“I started with them about 1970 as I recall and it's been a good experience all the way. The thing that I like the most is that I just haven't had any problems with them because they've done what they said they'd do in every case, and I thought it was not at an unreasonable price. They come when I call so I'm happy. I'd give them an A overall.”

Review by
11/01/2016

“They did some installation in my attic. They were just very helpful and efficient and everything went smooth. I'd give them an A overall.”

Review by
04/14/2016

“I mean, I think they were prompt and timely and gave us a lot of information when we had the work done. They did some duct work ceiling and then blown in insulation in the attic. I'd give them an A. ”

Review by
12/21/2015

“They've always done good work when I 've hired them to do it. They mostly just do general maintenance but they have also installed a new unit for me. They have not done any insulation. I would grade them an A.”

Review by
12/21/2015

“The sales person that was here, he did an excellent job. I had confidence in the company through him. Customer service was good, everything was good. They did the insulation in my attic. I would grade them an A.”

Review by
12/21/2015

“they are very good people. They seemed to know what they are doing. they installed several units at my house. they do my service. They’re prompt and I feel that they are fair. They've actually installed furnace, air conditioning. They've done my upstairs insulation. They are very good. A.”

Review by
12/21/2015

“they are very professional and very thorough in their work and knowledgeable. They fixed something that was broken on our air conditioning and they did a great job. They did spray foam in our crawlspace. I would grade them an A -- no complaints.”

Review by
12/21/2015

“They seem to be price competitive and pretty prompt. They serviced our air conditioning unit and furnace. They did insulation work and installed an attic tent. I've used them in the past and they provided a better quote. I would grade them an A.”

Review by
12/21/2015

“They did what they said they were going to do, and cost was competitive. They installed a heat pump and did a spray insulation in our attic. I chose them because of cost. I would grade them an A.”

Review by
12/21/2015

“I liked they had very quick service. We have a service agreement but most recently they installed a new unit and they did insulation for me. I would grade them an A.”

Review by
12/21/2015

“They come out quickly. There is one technician that comes out and he is very knowledgeable and I like him. It's yearly maintenance on both our heating and air conditioning. And they also added more insulation to our attic and checked it to see where we could be more efficient. I would grade them an A.”

Review by
12/21/2015

“I like their scheduling and their promptness. They insulated my attic and put in the attic guard. I would grade them an A.”

Review by
12/21/2015

“I liked that they did what they said they were going to do. They insulated my attic. They were 100%”

Review by
12/11/2015

“They show up on time, they are neat in their work. They have a pretty fair price. They added insulation the last time. They were out for other services, they have good customer service and do a good job. I would grade them an A-, that's a good score.”

Review by
12/11/2015

“They had the lowest installation fee. That was a selling point and they were there on time and came as agreed upon and did the work. They did insulation in the crawlspace and then another area in the garage. It was floor insulation, I didn't realize that they were heating and air because they were in the insulation part. I would grade them a B, because they did something by not paying attention while working in my garage.”

Review by
12/11/2015

“they had a lot of great information, any time we had a question and they were able to answer and were just effective. They replace one of our HVAC systems and redid our duct work and also had spray foam insulation put in our attic. I have always had a positive experience with them. I would grade them an A.”

Review by
12/11/2015

“They are very professional, did a fantastic job and were timely. I can't complain about anything. I had a complete HVAC removal and furnace and ac and all new air ducts removed and put back in my house. No insulation just install new stuff. I had gone around and gotten quotes from four or five companies prices were about the same. Keith the engineer was fantastic and he kind of sold me. I would grade them an A+”

Review by
12/09/2015

“I've only been in town for four years now and I started using them not long after moving here. They did our insulation and then did our service, twice a year for a couple of years. Very nice and friendly, I only had to use someone else for my HVAC system because I got a cheaper price. I like them and told my brother about them and they are using them. I chose them out of the home reports, just looked in there and they happen to be in more than one. I called them and since I was new here I didn't know anyone to ask. I would grade them A+ as long as the price is not a factor.”

Review by
10/27/2015

“They got the job done. They got it done quickly and the price was reasonable. I never had to call them back for any issues after the work was done. They did some blown in insulation in the attic and they insulated some interior walls in my basement. I’d give them B or B+.”

Review by
09/07/2015

“The people who did the insulation job did a great job as well. I was very impressed with them too. Very neat, very thorough, very professional. They did a good job.”

Review by
11/11/2014

“Central Heating & Air did all the work in a timely fashion and did it correctly. They replaced all of the ducts in the entire house, and they also put some insulation in. I'd grade them an A.”

Review by
11/11/2014

“They put insulation down as part of the program. I would recommend them. They're maybe a B+; that's a high grade. Overall I thought they did a good job.”

Review by
11/11/2014

“They've been real helpful. They did some installation work but not insulation work. They put in an HVAC unit. They deserve an A.”

Review by
11/11/2014

“I've been using them for about 40 years. They usually do what they say they're going to do. They checked my furnace most recently, and they’ve done insulation work for me. I'd give them an A grade.”

Review by
11/11/2014

“Central does mainly HVAC work, but they’ve done insulation work for me as well. They're wonderful. They come when they're supposed to, and they keep the system running. A family member recommended them to me. I'd say they're an A+ company.”

Review by
11/11/2014

“Central came out and checked out the furnaces like they were supposed to, and they did a good job. They did insulation work for me last year, too. I've been using them for a year and a half, and I'd say they're an A-level company.”

Review by
11/11/2014

“Central was very professional, and the technicians are very knowledgeable. They did an assessment of our insulation and ductwork. The report was very thorough, and they took the time to explain it all to us. I’d give them an A.”

Review by
11/11/2014

“Central Heating & Air did a very good job. They were timely. They did a whole heating and air installation with floorboards in the attic—they did both installation and insulation. It wasn't cheap, but I'd give them an A grade.”

Review by
11/11/2014

“Central did my insulation, and it was very nice. The salesman was pretty nice, and they did a very clean job. There was no mess or anything like that. I got some estimates, and they were my favorite, so I went with them. I would recommend them, and I’d give them an A.”

Review by
11/11/2014

“Central is professional. They did both HVAC and insulation—they were actually here one or two days ago doing a normal inspection, and they've done insulation work for me in the past. I would recommend them to a neighbor, and I'd give them an excellent grade.”

Review by
11/11/2014

“Central Heating & Air did some insulation work for me. They had a timely service and were responsive. They explained everything pretty well. I did have them come back out to just do a re-check of everything, which they were able to do. I'll give them a B+.”

Review by
11/11/2014

“They're very professional, they show up when they say they're going to show up and they do what they say they're going to do. They did my regular maintenance and take care of any problems I have. They have done insulation for me. I'd give them an A+ grade.”

Review by
11/11/2014

“Central Heating & Air have done several things for me. They regularly maintain my heating and air conditioning. They've also moisture-proofed my crawlspace. They always show up within the appointment window. I feel like their services are fairly-priced. The folks who perform the services are friendly, courteous and seem knowledgeable. If I'm having a contractor come in and they show up on time, seem to know what they're doing and charge a fair price, that's a good experience. They have not done insulation work for me. I'd give them an A. I haven't had any issues with them.”

Review by
11/11/2014

“WEB QUOTE- I've used Central for years and years, and I'm still using them. They do good work, and they're courteous. They describe what they're doing, and that helps me—I like a company to tell me what they're doing and why. I think they have a very good customer relationship. Within the last five years, I've had three new air conditioning and heating units put in; they've also done attic insulation for me, and I would recommend them for that as well. I’d certainly rate them as excellent—they’re good.”

Review by
11/11/2014

“Central Heating & Air were just out. We have a service contract with them so the day before yesterday they did the winter check service. They haven't done any insulation work but we need some. We did get a new air conditioner from them and it was great. I think they're very nice. They're pleasant to work with. I can understand it when they tell me what's wrong. They make sure to explain things. I've never had to call them back. We've been using them for a long time. They're an A+.”

Review by
11/11/2014

“Central Heating & Air call when it's time to do the maintenance, they come and do it, and then we're done. They did our attic insulation. I'd give them a B+. It's not just one thing that keeps them from an A. The attic insulation they did was really good but some of it came below our pot lights. I feel like when there are different people coming out a lot and it's not the same person– it's things like that. It's just a larger company that handles a wide variety of things. You have to get a maintenance contract every year from them. On top of that, you have to get a filter too so you end up spending a lot of money with them too.”

Review by
11/11/2014

“I hate to ruin Central Heating & Air's rating but it was an interesting experience. I would say it was neutral at best. The guy that came out to quote me was friendly and seemed knowledgeable. He came back to run some tests on whether we had a lot of leakage in the house. When he left, he left part of his equipment on the front porch. We went ahead and did our installation in two parts. He recommended that we do it all. We put in a dehumidifier but before that he said we needed to up the insulation in the attic and do some sealing up there, which made perfect sense. I don't think we had any issues with that except for the fact that the two guys doing the install used the powder room on the main floor and didn't flush the toilet. These are things that affected the overall feeling without having anything to do with the actual work. Then we went ahead maybe three to six weeks later and did the whole schmear. We added the dehumidifier as well. Everything in this house is Train and they didn't have a lot of experience installing to Train. They did tell me that up front. Then it was one error message after another in terms of getting the thing right. They were out here six times. In the end we have a system that works and I'm happy with the results. I don't know if I would use them again. There was insulation work done. I'd probably give Central Heating & Air a solid B. But when I called customer service they had someone out here on Saturday. They worked around my schedule a couple times. They never made me wait.”

Review by
11/11/2014

“It was off the charts. They were wonderful and so knowledgeable. They spent time explaining how the work would make the home more fuel-efficient, they went above and beyond my expectations for the job while they were doing it, and they tested it out well. My bills are lower. They are just phenomenal at explaining their work up front and walking me through it. They did an attic renovation—they took out the old insulation, did a new insulation, and put in all new ductwork. They sealed a lot of gaps between the attic and the house, and then they insulated to keep the cold air in the attic. They're my company; I've been using them for heating and air for years. They're an A++. They're really honest and just wonderful.”

Review by
11/11/2014

“We've used Central Heating & Air since we moved into this house about a year and a half ago. Every time we've had to deal with them, when we've had an issue or just with the regular annual maintenance, they've always been professional and done a great job. They haven't done any insulation work; the system was pretty new when we bought the house so we didn't need anything additional installed. I'd definitely give them an A+.”

Review by
11/11/2014

“We use Central Heating & Air for our home heating and air. They're a quality company and that's why we do business with them. They're reliable. They stick to their appointments; they're there when they say they are. The work they've done seems to be quality work. They're looking for ways to not dig too deep into our pockets. They're basically looking to maintain the systems we have. They have not done insulation work for us. I'd give them an A.”

Review by
11/11/2014

“Central did a great job. I've even called them back for other work, and they were good both times. They seemed very professional, they did what they said they were going to do, and they were all very clean and neat—they were everything you'd want out of a contractor. They did insulation work for me. They're a grade-A business. I'm very happy with them.”

Review by
11/11/2014

“They did a very good job. They put an air conditioner in and heating in and they put new pipes that bring the air up into the house. They did a lot of duct work and then they insulated that. They insulated the walls and they put a plastic sheet on the floor where it was dirt. I chose them because I looked it up in Home Reports. I'd grade them an A.”

Review by
11/11/2014

“Central’s service is good. They show up when they're supposed to show up, and if they're going to be late, they let us know. They're professional, they're friendly, and they get the job done. They've done insulation work for us in the past. We've been using them for a long time. I'd give them an A.”

Review by
11/11/2014

“They do routine maintenance checks for us. They haven't done any insulation work for me recently. The workers were efficient and did everything I asked. I chose them because we've had experience with them previously and they're very responsive and know what they're doing. I'd give them an A grade.”

Review by
11/11/2014

“Central Heating & Air serviced my heating and air conditioning unit and put in a new filter. I did the insulation through Central. I don't have attic stairs so they had to go through the little hatch. I called them because I used them for the HVAC. I would give them at least a B.”

Review by
11/11/2014

“They did insulation work for me in the attic. They were just very friendly and knowledgeable; it seems like a friendly, family company. They usually show up early and wait for me to come home. If I'm not happy with something, they research it, get information, and work to resolve the issue until I am happy. I'd give them an A.”

Review by
11/11/2014

“I've been dealing with Central Heating & Air for the last two years. They've always been courteous and nice. They've replaced my heating coils. I've had a few things done and I have the yearly contract so they come and service me in winter and summertime. None of their services were insulation. I'd give them an A.”

Review by
11/11/2014

“Central Heating & Air just provide very good service. They do a really good job with being here on time and calling me ahead. Everything is fine. They change out the filters for me. They did some work down in our crawlspace and that all worked out well. They haven't done any insulation work at all. We picked Central Heating & Air out of Home Reports. I'd give them an A+. They did very well.”

Review by
11/11/2014

“They did a good job for us. They were responsive, the system works, and the price was reasonable—it matched other quotes that we had gotten. They put in a new HVAC system for me, and they did insulation work. I chose them because they had done work for our daughter, and they did good work for her, so we went with them even after we got other quotes. They're very good. I'd grade them an A.”

Review by
11/11/2014

“We've been dealing with Central Heating & Air for over 5 years now on an annual basis. They've been reputable and did a good job. They replace an air conditioner for us. They installed a humidifier for the basement that works really well and they do annual maintenance for us. They haven't done any insulation for us. We got their name out of Best Pick Reports. I would give them an A.”

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