Florida Home Improvement Associates
1st year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Florida Home Improvement Associates has received 4.4 out of 5 stars based on 615 customer surveys.
5
439
4
89
3
36
2
9
1
42
1st year as a Best Pick Call
"With over 10,000 reviews from satisfied customers, Florida Home Improvement Associates specializes in custom-made energy-efficient impact-resistant windows and doors for residential customers. We are affiliated with major wholesale clubs, so we're able to offer you fantastic, high-quality products at even better prices."

Tat Granata | VP of Sales/Partner
Company Information
Services Offered
Florida Home Improvement Associates specializes in the replacement of hurricane-resistant energy-efficient windows and doors for residential customers. The company provides free in-home consultations.
Services Not Offered
FHIA does not repair windows or doors.
Minimum Job
A three-window minimum is required.
Warranty
FHIA offers a lifetime guarantee on Energy StormSaver windows and doors.
Company History
The locally owned-and-operated company was established in 2005 and has offices throughout the state of Florida.
Distinctions

FHIA is an EPA Lead-Safe Certified Firm. The company states that it is the preferred impact window and door provider for Florida's wholesale clubs.

Employee Information
Employees receive training on company and manufacturer installation standards.
Areas Served
Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach
Address
3044 S.W. 42nd Street
Fort Lauderdale, FL 33312
Hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
8:00 am - 7:00 pm
Sun
Closed
Licenses
CGC061890

Compiled Score:

Florida Home Improvement Associates has received 4.4 out of 5 stars based on 615 customer surveys.
5
439
4
89
3
36
2
9
1
42
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/05/2018

“Did a good job overall, especially when dealing with inspection schedule of the county”

Review by
02/28/2018

“I was most satisfied with the workmanship. It was great and well done. It looks beautiful.”

Review by
02/21/2018

“I was most satisfied with the savings. I am getting power bills that are lower each month. I am paying forty dollars less than my initial bills. That is not really an accurate amount. That is for the winter months when you use heat. They are noise free, and I am saving money on the energy costs.”

Review by
02/14/2018

“The job is not completed but he went ahead and gave a rating on if he would recommend them to a friend.”

Review by
02/12/2018

“The salesman was great.”

Review by
01/31/2018

“The salesman he did, when he was very nice all the way through. We purchased because he showed us a demonstration with the sun. He demonstrated with the 180 Miami/Dade certified glass, and he ordered us the 150. He didn't tell us that we were only getting the 150. I told him that was the selling point. The windows are awesome. The crew was awesome, they were so respectful, professional, and courteous. It was an all day thing and a lot of dust, but they were wonderful. I told the salesman I saw the same demonstration online for the 180MPH Miami/Dade glass. You told us we only need 150, and you guaranteed it. Before the installation, I found out the glass is not resistant at all. The price was overpriced but I am happy with the materials, but he was very misleading. He said he could come back and show us the demonstration with the correct glass. He told us up front we don't need 180, that was for Miami, and he demonstrated the 180, which is twice as thick. He made it sound like what we were getting was what was advertised on the weather channel. He is a good salesman, but he does not demonstrate what I think Florida Home Improvement strives to be. I have not gotten the wind mitigation test. None of the paperwork showed the glass was any type of resistance, which is what I was lead to believe. As far as the quality of the windows and the crew, it was outstanding. Even though the glass gets warm, it barely gets warm. It's not bad, it's better than what I had. The glass does feel warm in the winter. It's not that big of a deal I guess, but the glass he used, you left it on for 20 minutes and it was air-conditioned cold. I don't like the fact he was misleading. He tried to get me not to get the sliding glass door. He did the measuring of the house and kept telling me I didn't need a front or back door. He should have demonstrated the correct glass. I asked so many times about the front door, and he said he would get another company to do that.”

Review by
01/31/2018

“The product is good and so was the installation.”

Review by
01/31/2018

“The installers were good.”

Review by
01/29/2018

“The crew worked hard, they were pleasant, they tried real hard to get the windows in well and did a good job. I was satisfied that the company agreed to pay for a house cleaner, after I insisted. I expected a much better job approaching perfection than this.”

Review by
01/29/2018

“I wish they could use some different kind of caulking compound, it's been a month or more since they caulked my windows and it's still sticky.”

Review by
01/26/2018

“They did an excellent job. Just when they removed the bathroom window, they broke a tile and I am waiting for that to get fixed.”

Review by
01/26/2018

“I was most satisfied with the install crew and the quality of the windows. Not sure on the quality of the slider yet because we still don't have it yet.”

Review by
01/24/2018

“I would like to recognize everyone that was involved.”

Review by
01/24/2018

“I was most satisfied with the fact that they cleaned up after they were done.”

Review by
01/24/2018

“I just wish that the "higher ups" would contact us on issues that we have. Installation was great and window products are great. Just not happy with them not responding to our questions. It is unclear if the sales person is promising things that they do not deliver on or whether the salesperson says things that they do not do. We went with them because of what the salesperson sold to us.”

Review by
01/23/2018

“The windows are superior. The crew was fantastic. They were clean and professional. I am very satisfied”

Review by
01/23/2018

“The salesman John was great and the primary installer, was incredible as well.”

Review by
01/23/2018

“It is making it a lot more efficient and it is keeping the temperature in the home better.”

Review by
01/20/2018

“I want to say thank you to Florida Home-Improvement Associates for their services. I am very happy.”

Review by
01/19/2018

“I was most satisfied with the whole look of the thing. The sample does not do it justice. It is gorgeous.”

Review by
01/19/2018

“If you can afford it, you can't do any better than these guys. They are professional. They keep their word as far as when and how they are going to do it. Also, they are honest about what it is going to cost you. I feel secure.”

Review by
01/19/2018

“The sales rep was very helpful, professional, and I would recommend him anytime.”

Review by
01/19/2018

“Excellent work. They were very professional.”

Review by
01/19/2018

“The doors are good, the quality is good, but some of them have dents and little scratches that I think paying as much as we are for them that they should come in pretty much prefect condition.”

Review by
01/18/2018

“We had no issues from start to finish. The salesman was not pushy, they came on time, and they did what they were supposed to do. It was a great experience.”

Review by
01/18/2018

“Great company to work with.”

Review by
01/18/2018

“I was most satisfied with the work itself. The gentlemen that came out and did everything. He communicated everything he was doing very well.”

Review by
01/18/2018

“I was satisfied with the crew and their instillation.”

Review by
01/13/2018

“I would like to recognize the sales manager and his associate and for their exceptional service. They went above and beyond. The sales manager helped us tremendously.”

Review by
01/13/2018

“Windows are great. Professional installation. One screen has a hole, still waiting for replacement.”

Review by
01/12/2018

“Need better communication in the office- horrible ETA to get issues resolved that happened at time of installation”

Review by
01/11/2018

“I was most satisfied that the appearance of the workmanship and the materials seem to be pretty good.”

Review by
01/11/2018

“The group was very professional and the installation was great. I am very satisfied with the windows!”

Review by
01/11/2018

“All the windows, I love them. They keep the heat in and I have seen a big difference in our energy bill.”

Review by
01/11/2018

“I would like to recognize Chris for his exceptional service.”

Review by
01/11/2018

“I would like to recognize the installation person for their exceptional service.”

Review by
01/11/2018

“I would like to recognize the installers for their exceptional service.”

Review by
01/11/2018

“I noticed that after my window was replaced, there was caulking tracked over it, and a crack was left on the window.”

Review by
01/10/2018

“The sales people were great and the installers were top notch and professional.”

Review by
01/10/2018

“Chris was right there when I needed him. He was gracious and answered all of my questions.”

Review by
01/10/2018

“No, no one stood out to me at all. Once the salesman sold it to us his whole demeanor changed.”

Review by
01/08/2018

“They two guys that did the job, were great! They worked the rear ends off and it looks good.”

Review by
01/08/2018

“I was most satisfied with the sales rep. He was very knowledgeable , gave a lot of information, and explained the actions that were going to take place and the process.”

Review by
01/08/2018

“The sales and the install was good. They were very knowledgeable.”

Review by
01/08/2018

“I'm waiting to come to finish the job, mosquito net door has not been changed in this damaged, they have not come to paint the frames badly painted, and finish the finish inside.”

Review by
01/06/2018

“I was most satisfied that the workers and all people have been very good. It was kind of a big mess, but they've been very good.”

Review by
01/05/2018

“They were very nice and courteous. They did the job on time and the installers did a wonderful job.”

Review by
01/05/2018

“The windows were done great. The people who did the work just made a mess and didn't really worry about cleaning it up properly. They could have used more covers. I had to redo my flower bed. I had to re-mulch it. I am satisfied with the work, but not the crew. They were courteous, they just left a mess.”

Review by
01/04/2018

“Their customer service representatives are not very good in keeping the customer informed of the status of their jobs. The subcontractors used by the company are awesome. They do quality work, and have quality people.”

Review by
01/04/2018

“I was most satisfied with the quality of the windows that were installed. It's great. The crew that came out were professional and amenable. They were good people.”

Review by
01/04/2018

“I am very pleased with the window. The sound volume has gone down and the temperature has been better.”

Review by
01/04/2018

“I would recognize the installer, who came back to install the drawer glides, for exceptional service.”

Review by
01/04/2018

“I was most satisfied the communication with the manager. I am not sure if he was the manager. I do know that his name was Chris.”

Review by
01/04/2018

“There are some areas that seem to need to be adjusted. The kitchen window seems a little tight and may need some adjusting.”

Review by
01/04/2018

“I was satisfied that they came in and got the job done and left.”

Review by
01/04/2018

“There is no one I would recognize for exceptional service.”

Review by
01/04/2018

“There is no one I would recognize for exceptional service.”

Review by
01/04/2018

“I was satisfied that the product is excellent.”

Review by
01/04/2018

“I was satisfied that the salesman was good and that installation was onetime. It was great.”

Review by
01/04/2018

“I was satisfied with all of it - the installation, clean up, and the time.”

Review by
01/04/2018

“I would like to recognize my installers for their exceptional service.”

Review by
01/04/2018

“They were professional and on time.”

Review by
01/04/2018

“Very professional.”

Review by
01/04/2018

“There is no one I would recognize for exceptional service.”

Review by
01/04/2018

“I would recognize the project manager for exceptional service.”

Review by
01/04/2018

“I was most satisfied with the material and time that they did the work.”

Review by
01/04/2018

“Next time I will choose another company, like Lowes. They would be cheaper anyway.”

Review by
01/04/2018

“The sales was good ,when I ran into problems and I contacted customer service, they took care of me right away, and the field representative would contact me shortly after. Everybody who works for FHI, as far a sales, and if there was a problem they were right on the ball. I am happy with FHI, they kept me abreast of the installation schedule, they were all good.”

Review by
01/02/2018

“Their customer service is very, very poor. In relation to a complaint after the windows were finished, we've called numerous times with no response. I would not recommend our salesman, he sold us a product that was kind of a deception. He sold us one thing and we got another.”

Review by
12/29/2017

“I was satisfied with everything. They gave a lot of information.”

Review by
12/22/2017

“I would like to recognize their foreman, Nick”

Review by
12/21/2017

“Work was not completed when guaranteed. I'm still waiting for the job to be done.”

Review by
12/21/2017

“The last two that came were very professional, got it done, and kind of smoothed things over.”

Review by
12/21/2017

“I would not recommend this company.”

Review by
12/20/2017

“I am most satisfied with the salesman and the installer. They were both polite.”

Review by
12/20/2017

“They are very professional and very nice.”

Review by
12/20/2017

“I couldn't understand the installers.”

Review by
12/20/2017

“The crew was great, very communication on the game plan, did game plan, in and out in a day. They did exceptional work.”

Review by
12/20/2017

“I am most satisfied because they did a really good job and I like the windows. They have helped energy wise and cut out a lot of noise.”

Review by
12/20/2017

“I am disappointed because I don't think what they say is what they provide to you. Once they have that sale, they don't care about you. I have two more doors that I need and I don't want to go back to them.”

Review by
12/19/2017

“I was most satisfied with the people that came out and took note and care of all the problems to satisfactory”

Review by
12/13/2017

“I would like to recognize the manager that checks the work for his exceptional service. He fixed my problems.”

Review by
12/13/2017

“During the installation, they were all very nice. After the fact, I haven't been able to get them to call me back.”

Review by
12/13/2017

“I was happy to work with Florida Home-Improvement Associates, and I'll work with them again if needed.”

Review by
12/13/2017

“I was most satisfied with the installation crew. They were very knowledgeable and they kept everything clean. I would recommend to just take a little more time to look at the final details.”

Review by
12/13/2017

“I was most satisfied with the overall project. They did incredibly great. They are supposed to replace a piece of crown molding where the seam is noticeable, the additional ordering, and the new doors weren't ordered or installed.”

Review by
12/13/2017

“I was most satisfied with the quality and look.”

Review by
12/13/2017

“I was satisfied with everyone and everything was done professionally. I would use them again!”

Review by
12/13/2017

“Love the product! It really helps with the electric bill and reduces the outside noise.”

Review by
12/13/2017

“We are happy with our windows. We are very happy with the issues that I did tell them about, and that they were addressed immediately, and taken care of. We have someone coming out today to finish the work that they guy didn't finish. Mario saw that there were more things that needed to be put into the window. He noticed that, and told me, and we set up a time to have that done. I do appreciate that.”

Review by
12/13/2017

“The installers seemed to do a good job and kept the area clean. I appreciated the fact that they did not force the windows in since the windows were a little off.”

Review by
12/13/2017

“I was satisfied with the quick install and the windows look nice on my home. My home is much cool and quieter.”

Review by
12/13/2017

“I was most satisfied with them rectifying the situation. At the end I was happy with the installation and quality of the product.”

Review by
12/13/2017

“It has been 8 months. They did the wrong etching of the windows and put sliders. That was sent back about three times before it was fixed. There have been errors the whole time. For months I have had stickers on my windows. It looks disgusting. I also have a cracked window.”

Review by
12/11/2017

“I would like to recognize the salesman and the two measure people who came out for their exceptional service.”

Review by
12/11/2017

“It was a wonderful experience from the sales man to the installers.”

Review by
12/11/2017

“I am looking forward to enjoying these windows and sliders.”

Review by
12/11/2017

“I was very satisfied, they did a wonderful job.”

Review by
12/08/2017

“I was most satisfied that they finished sooner than I expected them to.”

Review by
12/08/2017

“The product is great and they did a really good job with the instillation and patch work, it's impeccable.”

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