Maid to Perfection of Montgomery & Howard Counties
7th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Maid to Perfection of Montgomery & Howard Counties has received 4.7 out of 5 stars based on 44 customer surveys conducted through Our Research Partners.
5
32
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9
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3
2
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1
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7th year as a Best Pick Call
"Maid to Perfection offers local homeowners and businesses a variety of high-quality cleaning services that can be customized to your needs. When you contact us, you deal with just one company for all of your housecleaning and janitorial needs, because at Maid to Perfection, 'One call cleans it all!'"

Chin Kwon | Owner
Company Information
Services Offered
Maid to Perfection is a full-service cleaning company that serves residential and commercial customers. The company offers customizable weekly, biweekly, monthly, and one-time cleaning packages as well as move-in, move-out, and special occasion cleaning. In addition to offering free in-home estimates, Maid to Perfection performs carpet cleaning and window washing as well as hardwood floor waxing and polishing.
Company History
The local company was founded in 1996 and is part of the national Maid to Perfection franchise.
Employee Information
Maid to Perfection performs background checks on all members of its cleaning staff. According to the company, many employees have worked for Maid to Perfection for over ten years.
Additional Information
The company offers gift certificates.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel
Address
7895 Cessna Avenue #F
Gaithersburg, MD 20879
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Maid to Perfection of Montgomery & Howard Counties has received 4.7 out of 5 stars based on 44 customer surveys conducted through Our Research Partners.
5
32
4
9
3
3
2
0
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/02/2021

No review comments provided

Review by
09/28/2021

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Review by
09/16/2021

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Review by
09/08/2021

“They were very quick, efficient, and their work was high-quality!”

Review by
09/01/2021

“We've had issues with tasks being incomplete.”

Review by
09/01/2021

“They showed up on time and did an excellent. job. I was very pleased.”

Review by
09/01/2021

No review comments provided

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09/01/2021

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09/01/2021

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Review by
09/01/2021

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Review by
01/23/2021

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Review by
01/21/2021

“They did a good job quickly. I have no complaints with them whatsoever.”

Review by
01/19/2021

“Maid to Perfection are reliable, thorough, and professional.”

Review by
01/19/2021

“They are very responsive, professional, reasonably priced and provide great service!”

Review by
01/15/2021

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Review by
01/14/2021

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01/14/2021

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01/14/2021

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01/14/2021

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Review by
01/16/2020

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Review by
01/16/2020

“Team three was highly effective and personable.”

Review by
01/16/2020

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Review by
01/16/2020

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Review by
01/16/2020

“The company was unaware of what products their employees were using, and they were not honest when I told them that bleach was used on the counters, and instead they gave me a discount instead of being honest.”

Review by
01/15/2020

No review comments provided

Review by
01/10/2020

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Review by
01/10/2020

“They do a good job”

Review by
01/10/2020

“They provide excellent service.”

Review by
01/07/2020

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Review by
01/06/2020

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Review by
01/06/2020

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Review by
01/06/2020

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Review by
01/06/2020

“Some of the attention to detail was not what I expected. They did not always spend the hour and a half here. Seemed like they were in a hurry to get out of here.”

Review by
12/23/2019

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Review by
12/23/2019

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12/23/2019

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12/23/2019

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12/23/2019

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12/23/2019

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Review by
12/21/2019

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Review by
12/21/2019

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Review by
12/21/2019

“I'm in real estate, I've used their services for many of my clients, and I always get great reviews.”

Review by
12/21/2019

“I used them four or five times. Every time I call them, I am not happy with the previous job so they send different people, and it's still not to my satisfaction. The cleaning is not done right and I feel like I could just do it myself.”

Review by
12/21/2019

No review comments provided

Review by
09/04/2018

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Review by
09/04/2018

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09/04/2018

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09/04/2018

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Review by
09/01/2018

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09/01/2018

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Review by
08/29/2018

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Review by
08/20/2018

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Review by
08/20/2018

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Review by
08/20/2018

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Review by
08/20/2018

“They were very competent. They did a great job. They did not break anything. I would definitely like to have the back out soon. I am a widow and trying to watch my money.”

Review by
08/20/2018

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Review by
08/20/2018

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Review by
08/18/2018

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08/18/2018

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08/18/2018

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08/18/2018

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08/17/2018

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08/16/2018

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Review by
08/16/2018

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Review by
02/13/2018

“I think there's some damage to my bathroom floor. They cleaned the bathroom, the floors, and they vacuumed the whole house. Except for the damage to the floor, I would grade the overall experience with a B+.”

Review by
02/13/2018

“I liked that they did their job pretty quickly, and that was good—but, it just wasn't a deep cleaning as I needed. They cleaned the whole house. I would grade the overall experience with a B-.”

Review by
02/13/2018

“It was a long time ago. I liked that they were on time. I thought the price was very fair, and they did a nice job. They cleaned the whole house that I had for sale. I would grade the overall experience with an A.”

Review by
02/13/2018

“We've used Maid to Perfection for about the last 15 years; I think we might be one of the oldest customers they have. I liked that they're very reliable; they come and get the job done. If there's a problem, they always call in advance, and they are also flexible on their end. If we need to move the service, they're always happy to do that. They are always willing to work with you. I would grade the overall experience with an A. Customer service—they are very good. If there's ever a problem, they always would jump on it right away and take care of it.”

Review by
02/13/2018

“I would grade the overall experience with an A+.”

Review by
02/13/2018

No review comments provided

Review by
02/13/2018

“They were great. I liked that they're very professional. They did general cleaning up—vacuuming, dusting, cleaning the bathrooms and the kitchen, mopping—that kind of thing for me. I would grade the overall experience with an A.”

Review by
02/13/2018

“It was just a one-time thing. I rate the cleaning experience with a 10.”

Review by
02/13/2018

No review comments provided

Review by
02/13/2018

“I liked that they were accommodating to my schedule, and they did do a pretty good cleaning job. Nothing really went wrong. Maid to Perfection cleaned the whole house. I would grade the overall experience with a B.”

Review by
02/13/2018

“They're great.”

Review by
02/13/2018

“We had a fine experience. I would grade the overall experience with a B.”

Review by
02/13/2018

“I would grade the overall experience with a B.”

Review by
02/13/2018

“I liked that they're punctual, they're very efficient, they're polite, and they do a good job. They cleaned my apartment. I would grade the overall experience with an A.”

Review by
02/13/2018

“They came one time. I liked Maid to Perfection, and I will call them back. They were hard workers. They did a lot in the few hours they were there. I definitely would use them again. I was very pleased, and I would use them again. I would grade the overall experience with an A+.”

Review by
02/13/2018

“It's been a while. I liked that they cleaned. The cleaned the whole house. I would grade the overall experience with an A-.”

Review by
02/13/2018

“I liked that they're thorough, they're generally on time, and they're quick. They cleaned the whole house for me. I would grade the overall experience with an A.”

Review by
02/13/2018

“I liked that Maid to Perfection was very flexible, because I had to change times a couple of times. The people that came were very nice and very thorough, and I had a good experience with them. I would grade the overall experience with an A.”

Review by
02/13/2018

“I had a very good experience. I liked that they did good cleaning. By the time they finished cleaning my house, my house was very clean. They cleaned all of the house, except for two of the bedrooms. I would grade the overall experience with an A+.”

Review by
02/13/2018

“We've used them for a couple of years. I liked that I can count on them being there when they say they are going to be there.”

Review by
02/13/2018

“It was a positive experience.”

Review by
02/13/2018

“It's been over a year. It was a move and cleanup, so it was different. I liked that they were prompt, and it cost what they said it would cost. I don't know that anything necessarily went wrong, I just don't know that it was as thorough as we thought it would be. I would grade the overall experience with a B.”

Review by
02/13/2018

“I have absolutely nothing positive to say about this company. The service wasn't good, and their cleaning job was poor. They cleaned the whole house—all three levels. I stopped within the last week; I couldn't take it anymore. I would grade the overall experience with a C. There is an employee there, she's really rude, and she's the one you speak about scheduling, and she's hard with scheduling. And unfortunately, the cleaners are in and out within 45 minutes, and they just miss stuff. I brought it up to her that they randomly missed the coffee table—little things like that—and she could not care less. The cleaners weren't good. I don't think they are a high rated company.”

Review by
02/13/2018

“I thought the work was just OK.”

Review by
02/13/2018

“It's been getting worse and worse. They cleaned the first and second floors of my house. I would grade the overall experience with a C.”

Review by
02/13/2018

“I'm not using Maid to Perfection anymore. I liked that they usually were on time and fairly priced. I switched because they weren't consistent. I would grade the overall experience with a C.”

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