Fresh Tech Maid
6th year as a Best Pick
Best Pick 2018
certified company
Based on 188 Surveys
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Compiled Score: star star star star star
Fresh Tech Maid has received 5 out of 5 stars (A-rating) based on 188 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"We provide the most trusted and well-trained technicians, exemplifying the highest standard in our industry. We deliver trust and create wow. Through chemical-free cleaning, our clients' homes are not only just clean but also safe and healthy for kids, adults, pets, and the Earth."

Wells Ye | President
Company Information
Services Offered
Fresh Tech Maid provides personalized home cleaning programs designed for parents, moms, pet owners, allergy sufferers, seniors, and residents of high-end apartment buildings.
Services Not Offered
Fresh Tech does not clean outside or high windows, clean specialty furniture, deep shampoo carpets, or perform mold remediation.
Minimum Job
The company has a $92 job minimum.
Company History
The local company began in 2008.
Fresh Tech is a member of the Association of Residential Cleaning Services International (ARCSI) and has earned its Residential Cleaning Seal of Excellence.
Employee Information
All employees must meet the company's professional qualifications as well as pass background checks and drug tests. Fresh Tech states that employees receive continuous training.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood

“Excellent cleaning, using only environmental friendly products.”

“They did maid service. I like a clean house. We had Neicey and Josie, and they are both excellent people. I would grade them an A.”

“They cleaned our one-bedroom apartment. They were timely and they did a great job. They were very friendly workers. We had one women who came repeatedly because we liked her so much. I'd give them an A overall.”

“They did a cleaning service. It was very thorough and it was definitely a successful cleaning, very detailed, and didn't have any issues after the experience at all. I like the attention to detail. The cleaners that they send to the house really pay close attention to detail so they make sure you get an overall thorough cleaning of the home. I would give them an A.”

“They are very good, they cleaned my house. They were on time and did a good job. I would grade them an A.”

“The service was good, it was a year ago. The lady came and cleaned the entire house for me. The floor, my kitchen counter top, table, cabinet, everything. It was pretty easy. The lady was nice, she was very detailed and very patient. It took her three or four hours to clean the whole house. I would say she was very good. In general, the service was good, and I like the company. I would grade them an A. I have already recommended them to several of my coworkers.”

“They're very friendly, thorough, responsive. They do housecleaning services for me. Overall, I would give them an A.”

“The people that they employed made it positive. I thought each person who came to my house to clean has been very professional and very good at their job. They were doing home cleaning for me. Overall, I would give them an A.”

“The lady that I communicated with was very thorough. She followed up, all professional, that was good. Overall, I would give them an A-.”

“I liked the ease of booking. They cleaned my home.”

“All I got was the best. I've used the same person four times, and it works out well. She knows what to do without me telling her, because she's done it before. I'd give her an A+.”

“Everything was great. They showed up on time and did a good job. I would highly recommend them.”

“I thought Fresh Tech Maid was very professional. They cleaned my whole house. I'd give them an A+.”

“They were very good. They cleaned my whole house. I'd rate them as an A+. They were very polite and very clean.”

“They're very professional. They did a good job and were very thorough. I'd give them an A+. I'm likely to recommend them.”

“It was great. They're friendly and have good service. Fresh Tech gets an A from me.”

“They did a good job. I would highly recommend them. I had no complaints.”

“They're just great at their job. I had no complaints. I would highly recommend them.”

“They were on time. They cleaned the stairwells of my building—A+.”

“I'd give them an A+.”

“They showed up on time, and they did a good job. They deserve an A+.”

“They did a good job. I'd give them an A+.”

“I like Fresh Tech Maids. She was just very friendly. She did a great job. They're an A+ company.”

“I thought they did a good job and they were on time and did good work. No complaints.”

“There wasn't anything in particular I liked. I wasn't there really. I was out of the house. I had no complaints with them. I would recommend them.”

“They offered good service and good communication. They care very much about what you want in particular. They have their job that they do, but they also ask what you want done. They ask what you want to focus on, and they do that. I'd grade them as an A.”

“I definitely had a positive experience. No complaints at all. I would recommend them.”

“It was very nice. Very thorough. I'd give them an A.”

“One of the main things is that they're a local company. They're easy to schedule and easy to do business with—so that was nice. I'd give them an A rating.”

“They were organized and did a good job. I had no complaints with them. I would recommend them.”

“I had no complaints with them.”

“It was fine.”

“No complaints.”

“They were great. I had no complaints with them. I would recommend them.”

“They were on time, and they did the work. That was it. I had no complaints with them. I would recommend them.”

“I've had a lot of A++ people. Their customer service has been pretty good. I chose them because I was tired of getting—I was using cleaning services where I'd get different people every week, and there'd be two or three of them. I wanted more cleaning that was greener because I don't use bleach in my home. It's toxic. They can clean without using the really obnoxious cleaners. I'd grade them an A.”

“They were very thorough. Their help is excellent—very, very good. We were doing a regular cleaning once a week. I would give them an A rating.”

“She did her best, and I liked her work. It was a full-house cleaning. They come out every month. I would give them an A rating.”

“They were very nice, they came in, they did a very thorough job, and I was very happy with their services. It was an apartment cleaning. My mom found them. I would highly recommend them, and I would give them an A rating.”

“We have a service that comes recommended by whatever employees. They come, they do the work, they get out, and that's it. They clean my residence. I'm renting this apartment. They're excellent.”

“Generally, it's excellent. My biggest reason for using them is they clean with nontoxic products. I'm allergic to chemicals and thus to all the usual cleaning products. Their technician who works with me is very efficient, thorough, and friendly. They come by every two weeks, and they clean whatever I ask them to, within reason. They have limits. I'd been aware of them for some time; their owner actually came to me for advice when he started because of my problems with chemicals. I give them an A.”

“She's efficient and does a good job. She gets my bathroom really well, which is a big win. Their customer service has been great. I just let her come in, and I usually leave my house. They were also able to get to me the fastest. I'll give her an A+.”

“Fresh Tech have been very good to us. The people that have come to the house and cleaned for Fresh Tech have been very friendly and have done a very good job in a limited amount of time. They don't spend too much time, but the time they're here, they do exactly what we've asked them to do, and they do a good job. They've done home cleaning. They've been really great. They do three hours each time they come. They're definitely an A+ for sure.”

“They're on time, they pay attention to detail, they do the work they committed to, and they're efficient and friendly. I would give them an A rating.”

“They did a good job. They were efficient. They did my whole room; it was like a thousand square feet. I haven't used them on more than one occasion. I chose them because they were available. I would give them an A rating.”

“They did a good job. They were efficient, they did what they were asked to do, they were friendly, and they were respectful of the house they were in. It was a positive experience. It was a one bedroom, one bath—it was a typical job. It was typical housework job. I would give them an A rating.”

“I think they're efficient, they're pleasant, they do the job in the designated amount of time, and they're helpful. We have a town house, and it's three levels, and they cleaned the three levels. I think that's quite a lot to do in a four-hour period. We've used them once every four weeks for over a year. I would give them an A rating.”

“They did a pretty good job. It was really easy to book the service with them. I knew exactly what I was going to get when I booked it, so I could easily check off what I wanted them to clean. It was a pretty big job because we were moving out of our apartment and it needed a really good clean. I would give them an A rating.”

“They're professional, friendly, and they did a thorough job. It was a moderately large job. I'd say it was the whole house, but it's a one-bedroom apartment. I've used them on more than occasion. I would give them an A rating.”

“Basically, the appointment that I had was last-minute, and they were able to fulfill the appointment. I think it was just the moving, moving out. They were just doing a touch-up. I would give them an A rating.”

“They were quick—thorough experience. Everything was done remarkably well with the apartment cleaning. I would give them an A rating.”

“They got everything cleaned. They cleaned the whole house, and it was my first time using the company. I would give the company an A rating.”

“I think they were very thorough. They did a full house cleaning because it was needed. It was my first time using the company. I would give the company an A rating.”

“I like that I can book them online and not have to talk on the phone. They're really good at what they do. They come out twice a month. I would give them an A rating.”

“They were available when we needed them, so they came on short notice, and they used good products. It was before a holiday party, and they were able to get there. It was my first time using the company, but my family has used them before. We haven't used them again, but we'd like to. I would give them an A rating.”

“I've only used them one time, but they were prompt and thorough. They cleaned the whole house. It was just a thorough, deep clean. It wasn't in preparation for anything. I decided to use them because they were the only ones that were available. I had tried calling a couple of people; they had availability, and no one else did on a kind of short notice. I would give them an A rating.”

“Especially the last time they had them, I thought the woman did a particularly good job. I made an appointment with them for next week, but it's only when it gets beyond my ability to deal with it. I would give them an A rating. The woman really did a good job.”

“It was easy to make appointments, and they showed up on time. They cleaned the full house, and this was a one-time thing. I would give them an A rating.”

“There was actually just one person. They were here on time, and they did a very good job. It was a single room and one bathroom. I think it was very good. I would give them an A rating.”

“It's just very convenient, easy to book. They did a good job cleaning. Their customer service is very good. I'd give them an A.”

“We still use them. They're on time and reliable, and the service is really good. We just hired them to do the house cleaning. Their customer service is very good. My husband chose them. They're definitely an A.”

“They do monthly house cleaning for us. Their customer service has been good. I'd grade them overall an A.”

“They're very responsive. They adjusted a schedule to meet my needs when I had a hiccup. I only ever used them once. For the session they were going to come for, they thought they were going to have to cancel because they had an employee resources issue. Then they rallied and figured out someone to come for me. They're an A for sure.”

“They pretty much do what's expected—on time, punctual, do a good job, et cetera. They come by every couple weeks. They probably get an A.”

“They've been flexible and accommodating. They communicate. They show up on time. They're respectful. They're nice. They ask a lot of questions about their customer service, but other than that—they come by once a month for a couple of hours just to clean my apartment. They had online scheduling, and that was very important. I'd give them an A.”

“They were fine. They were efficient, clean, timely, and I would give them five stars. I used them for a one-time service. It was condominium cleaning on a move-out. I'd give them an A.”

“They did a good job. They were very nice, very friendly, accommodating, and hardworking. She just did a one-time cleaning of a studio apartment. I'd give them an A.”

“They do our building. I think they do a pretty good job. I honestly don't check it very closely. They're on time. They do the job. It's easy to make appointments online. They clean the common area for our condo building. I'll give them an A.”

“I just had to move a date. When they come, they're very courteous and efficient. They come once a month. We're usually gone for quite a while, and we come back. They do the kitchen, three bathrooms, vacuum, and a little bit of other stuff—about three hours. I was fed up with the other ones not showing up. I've never had that problem with Fresh Tech Maids. The quality of the work is A, the person who actually comes.”

“It was pretty good. This was a new lady for this time. I had Charice first, and then apparently she's not with them anymore, so I had a new lady. It was nice. It went very well. I just started a couple times, but it's been efficient and on time, so I was OK.”

“I used them once in December. My technician's name was Nikki. They were very quick to respond. They just cleaned my apartment because I had a new apartment. I'd give them an A.”

“The person from Fresh Tech did a wonderful job cleaning my home. She was efficient, she got everything done as promised, and it was very nice. Their customer service has been great, and it's been a very good experience. I would give them an A+.”

“They were very professional, prompt, clean, and efficient. They cleaned a one-bedroom apartment with two bathrooms. The customer service was terrific. They were very up front with their services; I felt they represented their services really clearly and made it easy for consumers to understand what they were getting. I'd grade them as an A.”

“Fresh Tech is really friendly, and they do an awesome job. They're very accommodating with me having two little kids in the house while they're cleaning. They come once a month and clean both levels of our house, and I'd give them an A.”

“I love Fresh Tech Maid. I got them from Best Pick Reports, which is really good. They're really, really efficient. It's pretty much all business.”

“Fresh Tech is easy to work with and really nice. Everyone who has walked in the door has been very friendly and professional. If I point out something or if there's something extra I want cleaned that day, they take care of the issue and do it immediately. They're an A-grade company.”

“I like that the people are very friendly, thorough, and consistent. I've been using them for less than a year but more than six months. My sister-in-law recommended them. There's never been a point where I've taken issue with them, so I feel like they should get an A.”

“I have one lady that comes regularly now. I use them every week. The training that the women get is really good; the gentleman that owns Fresh Tech Maid is very thorough. I've been using them for about two years, and everything has been really smooth. I'd absolutely give them an A.”

“They always show up on time; they're very punctual. They have great customer service and communication, and I like the scheduling flexibility. When there are any kind of issues or rescheduling that needs to happen, they are very courteous and professional about it. I would say I've been using them for about ten months now, and there's nothing I would do differently. They get a solid A.”

“I use Fresh Tech every other week. My tech is always on time and always has a smile on her face. She's always ready to work and does her work really well. She always seems very joyful about what she does, and I appreciate it. I'd recommend them.”

“They come out every other week to clean for me, and they do a good job. They have been very professional, and they've been on time. I've had them for quite a while, so I've seen their business go through a lot of changes; they've definitely grown and improved over time. I'd recommend them, and I would give them an A.”

“They do biweekly housecleaning for me. The house is clean when they're done, and it doesn't smell like chemicals. They just come, do their thing, and leave. There are no issues with their work. Usually, the same person comes out every time. I got their name from a friend who has been using them for years. I'd rate them as an A.”

“Fresh Tech Maid was on time, reliable, and consistent. The staff was nice and trustworthy.”

“Fresh Tech Maid is the sweetest company. They're lovely, and they do a great job. They take good care of their employees, and they care a lot about their business and following up on service. All the people who have worked with us have been wonderful. I'd give them an A+.”

“Fresh Tech Maid is very good at communicating and finding out what's important to you. They're qualified to do the work, and they have a good work ethic and work hard in a timely manner. They do a good job. I've been using them for probably five years. At the beginning, you establish a list of priorities with the owner so that they always have that, which helps when there's turnover because, of course, there always is in that field. They've been very helpful with anything I've needed, like a schedule change. They deserve an A grade.”

“I like that Fresh Tech Maid uses good products. They're very good at what they do. They put things back where they were, and a lot of companies don't—you come home and have to rearrange your whole house. There have never been any major issues with them. I'd give them an A.”

“Fresh Tech Maid is reliable. The customer service is excellent. They're always really wonderful to work with and very accommodating. I really haven't had many issues, and I've used them for over a year. I don't think I've ever had to take up any issue with them. They get an A from me.”

“I'm very, very pleased with them. Their service is very acceptable. I'd give them the highest grade.”

“Fresh Tech Maid is conscientious, thorough, and well trained. What I like about them is they treat their people well—to me, that is a big deal. I feel better using the company knowing that nobody is getting thrown under the bus. They're extremely well trained and very conscientious. I've been using them for a year and a half or two years. There's never been a point where I've had to take an issue with them—I have no problems. They're a great company. They get an A+ from me.”

“I had a great experience. Fresh Tech Maid is awesome. I'll give them an A+.”

“Fresh Tech Maid is very reliable and thorough. The woman that we've been assigned is fantastic, and she takes very good care of our home. We've been using them for about a year, and I actually recommended them the other day. I'd give them an A.”

“When Fresh Tech Maid cleans your house, it's unscented. It doesn't smell at all—it's green cleaning. They're good and thorough. I think I've been using them since May. I would give them an A+.”

“What's good about Fresh Tech Maid is their customer service, response to requests, and the quality of the personnel. I've been using them for about eight months. I chose them because they were in the EBSCO Best Pick Reports. I would absolutely recommend them to another homeowner. I'd give them an A+.”

“I like the girl that comes. She's very detailed. She gets to the corners and everything. She's so much better than what we had before with a different company. The other company had a team of four come in, and they were done in an hour. The Fresh Tech worker does everything and takes her time. There's never been any point where I've been disappointed. I'd give them an A.”

“Fresh Tech Maid has done work for me. I think the fact that they listen very carefully to what you think are the critical things that they need to do is great. They make sure that if a tech changes or something like that, everything you've told them that's critical is kept written down and passed along to the next tech, so you're not always having to train people. I've probably been using them for three years. They get an excellent grade from me—that would be an A.”

“Everything is fine with Fresh Tech Maid. I'm very pleased. I'd give them an A.”

“Fresh Tech Maid uses natural products for cleaning. They don't use harsh chemicals, so that's a positive. Hannah, my tech, is very attentive. She does a really consistent job. It's never spotty—it's always done thoroughly. I've been using them for probably about three years. I've had some changes in personnel where sometimes I'd see something that wasn't to my liking. They were always really good about notifying the tech and, when I wasn't satisfied, finding someone else. They are responsive to my concerns. They get an A.”

“I enjoyed the worker so much that I've recommended her to my mother, who needed deep cleaning. So we're both very pleased. They quietly go about and do their job very well. The worker is knowledgeable. They don't have stupid people. She did it very intelligently. She didn't bump something and go, 'No I didn't.' She's pretty thorough and cleaned up after herself. They deserve an A+.”

“I like the home cleaning service from Fresh Tech Maid. I'm happy to give them the big thumbs-up. I've been using them for maybe two years. They get an A.”

“I like that they don't use chemicals, and I like the staff they sent us. They do a pretty thorough job. We've been using them for almost six months now, and I like the honesty and customer service that we get from the various maids that come over. They're a very friendly service. I would recommend them. None of them have stolen anything, so that's a good sign. I would give them an A.”