“I would like to recognize Shakita for exceptional service. She does a really good job. Sometimes other people come with her but she's our main person.”

“Fresh Tech Maid Services met and exceeded my expectations with communication and showing up on time. I work and that is really important. I think within the COVID-19 world they have handled it exceedingly well because I have to work from home now. They have made it very easy for me to work while they do their work with minimal distractions, and I really appreciate that.”

“I would like to recognize the cleaning lady we had originally.”

No review comments provided

“It's not that special.”

No review comments provided

No review comments provided

No review comments provided

“Melanie has cleaned my house monthly for nearly a year. She does an excellent job and readily adjusts to any "special need" I may occasionally have. Melanie is a very conscientious worker and takes pride in her work. I highly recommend Melanie, and Fresh Tech Maid Services.”

“Joanna has been great.”

“I'd like to recognize the woman that I've had come over twice from Fresh Tech Maid Services. She was excellent.”

“I would like to recognize Joanna and Theresa.”

“Fresh Tech Maid Services met my expectations with all things.”

“They are great. They do a good job.”

“The house was extremely clean and the technician who came was very thorough. My wife and I just cleaned our house and it took us two days to do the same thing that the person did in 1/2 a day.”

“Fresh Tech Maid Services has done a great job. I am currently not using them due to the COVID-19 Pandemic, but that is the only reason.”

“Everything looked lovely when she left. The only problem is keeping it that way till she comes next time.”

“Lashanda has been awesome, she leaves our house so clean and fresh. We really appreciate her!”

“I like the services they provide and our tech, Tanika does a great job.”

“Quality of cleaning products and timeliness.”

“They did a really good job on the bathroom, which was great.”

“The communication was excellent. I felt for a company that I was just using one time, they communicated very well about the time, and the person that they sent was very professional. If I didn't have a particular cleaner to recommend, I would definitely recommend Fresh Tech because the quality of the company's communication with me was very well and cleaner herself was very personable.”

“I only have one complaint. I have inconsistent cleaners. Otherwise, they are fine.”

“I would like to recognize Jennifer for her exceptional service.”

“I'd like to recognize the maid for her exceptional service.”

No review comments provided

No review comments provided

No review comments provided

No review comments provided

“Sometimes they will go above and beyond and do something extra if they have time.”

“I have been satisfied.”

“I would like to recognize Shaquita.”

“There was one time when it was not left clean.”

“Fresh Tech Maid Services exceeded my expectations with the technicians. They were nice and on time.”

No review comments provided

No review comments provided

“Theresa always does an amazing job. The few substitutes we've had also did a great job.”

“Always top quality service.”

“House is perfectly clean and tidy when we get home.”

No review comments provided

No review comments provided

“We have been using their services for a few months now. It's been great! Theresa and Joanna do an amazing job. I would give 5 stars but the last cleaning was just pretty good. Albeit there was a date change that I didn't notice so I didn't pick up and the house had more stuff laying around so that a more thorough cleaning couldn't be done.”

No review comments provided

No review comments provided

“Joanna is amazing.”

No review comments provided

No review comments provided

“They have excellent communication, it is absolutely fanatic and outstanding. The communication is the best part of this company.”

“Wanda did a thorough job. She was quick with service, very knowledgeable, experienced, and knows a way of getting things done efficiently.”

“Fresh Tech Maid Services met my expectations with their overall service.”

“I would like to recognize Theresa. She has been my maid for over a year now. She is prompt, does her job well, and is personable.”

“They always meet my expectations. They are wonderful. They came out after a remodel job and cleaned up.”

“Their punctuality and their friendliness met or exceeded my expectations.”

“Satisfied with Khare, who is the only woman she has ever had and was great! She did a good job, and the homeowner could not be more satisfied.”

“They met my expectations exceptionally.”

“Sue in Arlington Heights and Melissa G (cleaning tech)—Sue is excellent with communication and accommodating her clients, and Melissa G. does an AWESOME job cleaning our house!”

“Theresa. Very dependable, honest, and professional.”

“When a discoloration on my refrigerator door occurred after a cleaning service the owner came out to perform service recovery and apply a product to remove the discolored stainless steel.”

No review comments provided

“The lady that I communicated with was very thorough. She followed up, all professional, that was good. Overall, I would give them an A-.”

“They're very friendly, thorough, responsive. They do housecleaning services for me. Overall, I would give them an A.”

“I liked the ease of booking. They cleaned my home.”

“I liked that they didn't use chemicals. They cleaned my entire home, it's a condo. I would grade the overall experience with an A. One of the girls wasn't so knowledgeable. She was newer. They are very expensive, and a lot of my friends don't have money. And I don't use them that often because I don't have money. It's only when I have money do I treat myself to their cleaning.”

“The people that they employed made it positive. I thought each person who came to my house to clean has been very professional and very good at their job. They were doing home cleaning for me. Overall, I would give them an A.”

“They did pretty good work, it was a cleaning service, they came and was able to clean our apartment relatively well. It was in line with the prices, pretty much everywhere else we seen in the Chicago area, we enjoyed that. I would grade them a B. If we had one negative portion of it, we were unable to get the same person each time, which was a negative for us. We had to get a new tech each time.”

“If I recall, I think they were in and out in maybe like a little over an hour. I'd give them a B.”

“They are very good, they cleaned my house. They were on time and did a good job. I would grade them an A.”

“They did maid service. I like a clean house. We had Neicey and Josie, and they are both excellent people. I would grade them an A.”

No review comments provided

“They did a cleaning service. It was very thorough and it was definitely a successful cleaning, very detailed, and didn't have any issues after the experience at all. I like the attention to detail. The cleaners that they send to the house really pay close attention to detail so they make sure you get an overall thorough cleaning of the home. I would give them an A.”

“They took care of my apartment in its entirety, and even when I had an issue they sent out somebody to have that taken care of, and they didn't leave any stone unturned. I like that if there's an issue, they don't ignore it. They don't put it on the back burner. They make it a priority to get it taken care of. I'd definitely give them an A+.”

“The service was good, it was a year ago. The lady came and cleaned the entire house for me. The floor, my kitchen counter top, table, cabinet, everything. It was pretty easy. The lady was nice, she was very detailed and very patient. It took her three or four hours to clean the whole house. I would say she was very good. In general, the service was good, and I like the company. I would grade them an A. I have already recommended them to several of my coworkers.”

“They cleaned our one-bedroom apartment. They were timely and they did a great job. They were very friendly workers. We had one women who came repeatedly because we liked her so much. I'd give them an A overall.”

“They helped me as I was moving from one house to the next. They really helped me get it in shape for the inspection. I like the fact that I called with a concern and they sent a maid back to take care of it. They did a good job. They were very responsive.”

“I think they came by once a month and just did the typical cleaning. They were just a typical cleaning service. It wasn't that I liked them or didn't like them, they were just a typical cleaning service. I would give them a B for the experience.”

“We don't use them anymore, not really a bad experience. Different techs you never knew what you were going to get and then we thought it was a little pricey. I would grade them a B.”

“They did work for me once, it was OK. But they just use water to clean and the ionized water is not a disinfecting agent. They were nice but again the ionized water was very memorable for having no power to disinfect. I would grade them a C for what was being used. I would not likely recommend them.”

“They did some work last year. It was alright. I think they did most of the house cleaning and they cleaned the bathroom. They enjoyed cleaning and dusting those type of things. I would grade them a C. They didn't touch the kitchen at all. They cleaned the bathrooms. Maybe I could recommend them.”

“I had brought a house and was getting a bunch of work done and hired them to do a very thorough cleaning and they didn't do it at all. So, I had to call them. I was trying to get this done before I moved in, but it didn't happen. They were showing up literally the day before I moved in. Instead, I had all my furniture sitting there in kind of a complete mess. They came out and tried to do it again, so they didn't charge me for that. Overall, it was pretty awful. I wouldn't suggest anyone ever use them. I would give them a D. Honestly, I never would recommend them.”

“I think they did a good job except for one thing, which I'd actually pointed out at the start. I called a few days later and was told that some things cannot be fully cleaned, which in this case, I don't totally believe.”

No review comments provided

“While Fresh Tech Maid was significantly more expensive than every other cleaning service, I was willing to try them with the hope that I would ‘get what I paid for.’ While the team of ladies who cleaned my house was hardworking and attentive, the strict time limits placed on them by the office were unrealistic for my size home, and was contrary to the amount of time the office told me they would spend in my home. While the website offered a 20 percent discount for bi-weekly cleaning, what the company didn't share is that the cost is 20 percent less because they will clean for 20 percent less time. I only learned of this because I happened to work from home each day of the week they cleaned, so I was able to notice they were in my home for far less time than promised. Although I explained to the office the misleading nature of their communications, no one seemed to appreciate or care. I nevertheless kept using them due to lack of time to find a new service, but then the office started canceling on me (at one point, 3 cleans in a row!), the night before my scheduled clean, despite having sent me 2 reminder emails in the days before and warning me that I would be charged $50 if I did not cancel more than 48 hours prior. Not one of these times was I offered $50 due to their scheduling issues. Given the late notice of the cancellation, I was often in a bad situation where my home was not clean for an event. The inability of the office to manage their schedule (once I was told my cleaners had a conflicting clean at the same time, though I had been at the same time on the same day with the same ladies for over a year, so obviously someone with a reschedule or a new clean was prioritized over my committed arrangement) or provide decent customer service ultimately led me to finally give up and find someone new.”

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

“Excellent cleaning, using only environmental friendly products.”

“Cleaners are OK, but customer service and scheduling need a lot of work.”

“I had one really great provider from here, but after she left the customer service was subpar, not really interested in using them anymore.”

“We had quite a bit of turnover with cleaning people, which meant we didn't really have an opportunity to build a regular cadence with someone. Given how large our house is, we were looking to have someone who would assess the less frequently used rooms and make prioritization calls on her own. Instead, we always needed a detailed check list of what to do or what products not to use, some of our personal preferences, etc. On a positive note, I don't think we ever had a cancelation or no-show and the women were always very pleasant.”

“She left too much undone for the amount they were paid.”

“It was very nice. Very thorough. I'd give them an A.”

“It  was great. They were friendly. Good service. I'd give them an A.”

“They showed up on time, and they did a good job. They deserve an A+.”

“They did a good job. I'd give them an A+.”

“I had no complaints with them.”

“I had no complaints with them.”

“I'd give them an A+.”

“They did a good job. I would highly recommend them. I had no complaints.”