“I like the services they provide and our tech, Tanika does a great job.”

“Quality of cleaning products and timeliness.”

“They did a really good job on the bathroom, which was great.”

“The communication was excellent. I felt for a company that I was just using one time, they communicated very well about the time, and the person that they sent was very professional. If I didn't have a particular cleaner to recommend, I would definitely recommend Fresh Tech because the quality of the company's communication with me was very well and cleaner herself was very personable.”

“I only have one complaint. I have inconsistent cleaners. Otherwise, they are fine.”

“I would like to recognize Jennifer for her exceptional service.”

“I'd like to recognize the maid for her exceptional service.”

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“Sometimes they will go above and beyond and do something extra if they have time.”

“I have been satisfied.”

“I would like to recognize Shaquita.”

“There was one time when it was not left clean.”

“Fresh Tech Maid Services exceeded my expectations with the technicians. They were nice and on time.”

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“Theresa always does an amazing job. The few substitutes we've had also did a great job.”

“Always top quality service.”

“House is perfectly clean and tidy when we get home.”

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“We have been using their services for a few months now. It's been great! Theresa and Joanna do an amazing job. I would give 5 stars but the last cleaning was just pretty good. Albeit there was a date change that I didn't notice so I didn't pick up and the house had more stuff laying around so that a more thorough cleaning couldn't be done.”

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“Joanna is amazing.”

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“They have excellent communication, it is absolutely fanatic and outstanding. The communication is the best part of this company.”

“Wanda did a thorough job. She was quick with service, very knowledgeable, experienced, and knows a way of getting things done efficiently.”

“Fresh Tech Maid Services met my expectations with their overall service.”

“I would like to recognize Theresa. She has been my maid for over a year now. She is prompt, does her job well, and is personable.”

“They always meet my expectations. They are wonderful. They came out after a remodel job and cleaned up.”

“Their punctuality and their friendliness met or exceeded my expectations.”

“Satisfied with Khare, who is the only woman she has ever had and was great! She did a good job, and the homeowner could not be more satisfied.”

“They met my expectations exceptionally.”

“Sue in Arlington Heights and Melissa G (cleaning tech)—Sue is excellent with communication and accommodating her clients, and Melissa G. does an AWESOME job cleaning our house!”

“Theresa. Very dependable, honest, and professional.”

“When a discoloration on my refrigerator door occurred after a cleaning service the owner came out to perform service recovery and apply a product to remove the discolored stainless steel.”

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“The lady that I communicated with was very thorough. She followed up, all professional, that was good. Overall, I would give them an A-.”

“They're very friendly, thorough, responsive. They do housecleaning services for me. Overall, I would give them an A.”

“I liked the ease of booking. They cleaned my home.”

“I liked that they didn't use chemicals. They cleaned my entire home, it's a condo. I would grade the overall experience with an A. One of the girls wasn't so knowledgeable. She was newer. They are very expensive, and a lot of my friends don't have money. And I don't use them that often because I don't have money. It's only when I have money do I treat myself to their cleaning.”

“The people that they employed made it positive. I thought each person who came to my house to clean has been very professional and very good at their job. They were doing home cleaning for me. Overall, I would give them an A.”

“They did pretty good work, it was a cleaning service, they came and was able to clean our apartment relatively well. It was in line with the prices, pretty much everywhere else we seen in the Chicago area, we enjoyed that. I would grade them a B. If we had one negative portion of it, we were unable to get the same person each time, which was a negative for us. We had to get a new tech each time.”

“If I recall, I think they were in and out in maybe like a little over an hour. I'd give them a B.”

“They are very good, they cleaned my house. They were on time and did a good job. I would grade them an A.”

“They did maid service. I like a clean house. We had Neicey and Josie, and they are both excellent people. I would grade them an A.”

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“They did a cleaning service. It was very thorough and it was definitely a successful cleaning, very detailed, and didn't have any issues after the experience at all. I like the attention to detail. The cleaners that they send to the house really pay close attention to detail so they make sure you get an overall thorough cleaning of the home. I would give them an A.”

“They took care of my apartment in its entirety, and even when I had an issue they sent out somebody to have that taken care of, and they didn't leave any stone unturned. I like that if there's an issue, they don't ignore it. They don't put it on the back burner. They make it a priority to get it taken care of. I'd definitely give them an A+.”

“The service was good, it was a year ago. The lady came and cleaned the entire house for me. The floor, my kitchen counter top, table, cabinet, everything. It was pretty easy. The lady was nice, she was very detailed and very patient. It took her three or four hours to clean the whole house. I would say she was very good. In general, the service was good, and I like the company. I would grade them an A. I have already recommended them to several of my coworkers.”

“They cleaned our one-bedroom apartment. They were timely and they did a great job. They were very friendly workers. We had one women who came repeatedly because we liked her so much. I'd give them an A overall.”

“They helped me as I was moving from one house to the next. They really helped me get it in shape for the inspection. I like the fact that I called with a concern and they sent a maid back to take care of it. They did a good job. They were very responsive.”

“I think they came by once a month and just did the typical cleaning. They were just a typical cleaning service. It wasn't that I liked them or didn't like them, they were just a typical cleaning service. I would give them a B for the experience.”

“We don't use them anymore, not really a bad experience. Different techs you never knew what you were going to get and then we thought it was a little pricey. I would grade them a B.”

“They did work for me once, it was OK. But they just use water to clean and the ionized water is not a disinfecting agent. They were nice but again the ionized water was very memorable for having no power to disinfect. I would grade them a C for what was being used. I would not likely recommend them.”

“They did some work last year. It was alright. I think they did most of the house cleaning and they cleaned the bathroom. They enjoyed cleaning and dusting those type of things. I would grade them a C. They didn't touch the kitchen at all. They cleaned the bathrooms. Maybe I could recommend them.”

“I had brought a house and was getting a bunch of work done and hired them to do a very thorough cleaning and they didn't do it at all. So, I had to call them. I was trying to get this done before I moved in, but it didn't happen. They were showing up literally the day before I moved in. Instead, I had all my furniture sitting there in kind of a complete mess. They came out and tried to do it again, so they didn't charge me for that. Overall, it was pretty awful. I wouldn't suggest anyone ever use them. I would give them a D. Honestly, I never would recommend them.”

“I think they did a good job except for one thing, which I'd actually pointed out at the start. I called a few days later and was told that some things cannot be fully cleaned, which in this case, I don't totally believe.”

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“While Fresh Tech Maid was significantly more expensive than every other cleaning service, I was willing to try them with the hope that I would ‘get what I paid for.’ While the team of ladies who cleaned my house was hardworking and attentive, the strict time limits placed on them by the office were unrealistic for my size home, and was contrary to the amount of time the office told me they would spend in my home. While the website offered a 20 percent discount for bi-weekly cleaning, what the company didn't share is that the cost is 20 percent less because they will clean for 20 percent less time. I only learned of this because I happened to work from home each day of the week they cleaned, so I was able to notice they were in my home for far less time than promised. Although I explained to the office the misleading nature of their communications, no one seemed to appreciate or care. I nevertheless kept using them due to lack of time to find a new service, but then the office started canceling on me (at one point, 3 cleans in a row!), the night before my scheduled clean, despite having sent me 2 reminder emails in the days before and warning me that I would be charged $50 if I did not cancel more than 48 hours prior. Not one of these times was I offered $50 due to their scheduling issues. Given the late notice of the cancellation, I was often in a bad situation where my home was not clean for an event. The inability of the office to manage their schedule (once I was told my cleaners had a conflicting clean at the same time, though I had been at the same time on the same day with the same ladies for over a year, so obviously someone with a reschedule or a new clean was prioritized over my committed arrangement) or provide decent customer service ultimately led me to finally give up and find someone new.”

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“Excellent cleaning, using only environmental friendly products.”

“Cleaners are OK, but customer service and scheduling need a lot of work.”

“I had one really great provider from here, but after she left the customer service was subpar, not really interested in using them anymore.”

“We had quite a bit of turnover with cleaning people, which meant we didn't really have an opportunity to build a regular cadence with someone. Given how large our house is, we were looking to have someone who would assess the less frequently used rooms and make prioritization calls on her own. Instead, we always needed a detailed check list of what to do or what products not to use, some of our personal preferences, etc. On a positive note, I don't think we ever had a cancelation or no-show and the women were always very pleasant.”

“She left too much undone for the amount they were paid.”

“It was very nice. Very thorough. I'd give them an A.”

“It  was great. They were friendly. Good service. I'd give them an A.”

“They showed up on time, and they did a good job. They deserve an A+.”

“They did a good job. I'd give them an A+.”

“I had no complaints with them.”

“I had no complaints with them.”

“I'd give them an A+.”

“They did a good job. I would highly recommend them. I had no complaints.”

“I definitely had a positive experience. No complaints at all. I would recommend them.”

“I thought they did a good job and they were on time and did good work. No complaints.”

“It was done a while back. I'm not interested in their services anymore though.”

“They're  just very professional. They did a good job. Very thorough. I'd give them an A+. I am likely to recommend them.”

“They were on time, and they did the work. That was it. I had no complaints with them. I would recommend them.”

“I like Fresh Tech Maids. She was just very friendly. She did a great job. They’re an A+ company.”

“They were organized and did a good job. I had no complaints with them. I would recommend them.”

“Everything  was great. They showed up on time and did a good job. Everything was fine. I had no complaints with them. I would highly recommend them.”

“There wasn't anything in particular I liked. I wasn't there really. I was out of the house. I had no complaints with them. I would recommend them.”

“They're very polite. They're very thorough. I'd give them an A. We had one person come in once that just wasn't up to quality, but that seems to be an exception.”

“One of the main things is that they're a local company. They're easy to schedule and easy to do business with—so that was nice. I'd give them an A rating.”

“I kept using the service person. There's one person that was like really good and I kept requesting here. Before that I had someone else, actually like two other men, that were so-so. I'd give them an A.”

“They offered good service and good communication. They care very much about what you want in particular. They have their job that they do, but they also ask what you want done. They ask what you want to focus on, and they do that. I'd grade them as an A.”

“All I got was the best. I've used the same person, and it works out well, because she knows what to do. I'm handicapped, so she knows what to do without me telling her because she's done it four times. I'd give her an A+.”

“They were prompt and did a decent job. They forgot a couple of things after I took a look, but if I had spent more time looking they probably would have followed up and done it. Overall, I was satisfied. I would say a B.”

“They were on time and polite. I'd give them a B+, because while they did a reasonably well job, it wasn't very thorough. There were problem areas that they missed here and there where we had to go back and redo it.”

“It was a year or so ago. I don't think she did a good job. They sent one person to clean an entire apartment and it was still dirty after four hours. I'd give them a C. I would not recommend them.”

“It was a mediocre experience. They didn't use any product. They just used water. They didn't use any products and they just thought that was dandy and they didn’t dust under things which I thought was a crime. The kitchen floor was not clean. I expected more. I'd give them a C.”