It's Maid Day!
3rd year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

It's Maid Day! has received 4.5 out of 5 stars based on 159 customer surveys.
5
108
4
34
3
13
2
4
1
0
3rd year as a Best Pick Call
"Our formula for success is simple—'provide the highest quality at competitive prices.' We make it easy by providing exact pricing for all cleaning packages and frequencies, including custom cleaning plans, right over the phone. We are committed to superior service from start to finish."

Bruce W. Bishop | Owner & General Manager
Company Information
Services Offered
It's Maid Day! is open Monday-Saturday. The full-service cleaning company offers recurring service plans as well as deep cleanings and move-in/out cleaning. It's Maid Day! also provides limited window cleaning and laundry folding services.
Minimum Job
All jobs require a $110 minimum.
Warranty
The company offers a 100 percent money-back satisfaction guarantee.
Company History
It's Maid Day! was founded in 2010, and in 2015, the company opened its second office in Duluth, Georgia. Last year alone, the company cleaned over 7,000 Georgia homes.
Distinctions
All cleaners have earned Maid Training Academy's Certified Professional Cleaner distinction. It's Maid Day! is also a member of the Association of Residential Cleaning Services International.
Areas Served
Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

It's Maid Day! has received 4.5 out of 5 stars based on 159 customer surveys.
5
108
4
34
3
13
2
4
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
09/13/2017

“Most of the time it was a positive experience, but they got to where they weren't consistent with the cleaning. It would be good one time, the next time they would not do things that were on the list. We gave them the opportunity and told them about it. They gave us a free cleaning, but they went back to being inconsistent, so we changed to somebody else. I'd rate them a C.”

Review by
09/13/2017

“They're reliable. They're usually on time and very thorough. There have only been a couple times that I got less than a ten, when I'd only give them an eight or nine. There were only times I've been cleaned that I wasn't extremely happy, but you're not going to get it all the time. I'll give them a B+. I'd rate the company an A.”

Review by
09/13/2017

“They did an OK job. I think I used them twice; the first time I was really impressed, and the second time I thought they were kind-of quick. They got out of there a little quicker than normal, and I didn't feel like I got full money’s-worth—but they were all very nice, and I felt good with them in my home. I would grade them B+.”

Review by
09/13/2017

“It was OK. They're really strict about the cleaning, the team that was coming. They're strict about the job they do; if they've been told not to do certain things, they won't do it. In the kitchen, certain things they won't even lift if it's not within their job description. They're very particular, even though it's part of the kitchen or part of the bathroom that has to be cleaned. They've probably been briefed by the company. I would give them a B.”

Review by
09/13/2017

“It's fine. I use them bi-weekly, so they're here every other week cleaning the house. They're fine. If I had any issues, I would have them. There's too many options around here to keep using somebody I'm not happy with. I've been using them for over a year now. I'm happy with their service. I'd give them an A.”

Review by
09/13/2017

“I think they overcharge. The cleaners under-work for what they charge and what the expectation is. I have cameras, and I can see everything they do. It's pretty apparent what happens here. They're also very sloppy. This was their last clean today; I'm firing them and moving on. I'd give them a D.”

Review by
09/13/2017

“I think the pricing is fair. I believe that they hire quality people. My team lead has been my team lead for over a year now, and I like the stability. They're very good when there is an issue with my team lead not being able to come they always find someone else. They've provided great service. They're A+.”

Review by
09/13/2017

“They did everything I asked them to do. I wasn't looking to continue the service at the time. I'll give them a B. It was mostly what I asked them to do; I could still see a few spots that weren't cleaned thoroughly, but it wasn't that big of a deal for us.”

Review by
09/13/2017

“At this point, we're not pleased with the total service. One time was good, one time was bad. It depended on the crew that came by. They're good people. They weren't very expensive, but unfortunately they're not up to our standards. I'd give them a C.”

Review by
09/13/2017

“For the most part it was a positive experience. The only thing I didn't like was when they were training new people, sometimes things got missed—but for the most part they were OK. I would give them a B.”

Review by
09/13/2017

“It was a pretty run-of-the-mill experience. They get a B. We don't use them anymore. They did fine; it wasn't out-of-the-park every time. Customer service was good. The punctuality was good.”

Review by
09/13/2017

“They're my cleaning service. They're the only company I've ever used. I just started the cleaning service, so I can't compare them to anybody else, but they do a good job. I'd rate them A.”

Review by
09/13/2017

“I've always had a very positive experience with It's Maid Day. They do a very good job. They're prompt. They come in, get the work done, and they're gone. I would give them an A+.”

Review by
09/13/2017

“The ladies that came over were really nice. I gave them instructions on what I wanted them to focus on, and they did a great job. I'd grade them A. Their work was great.”

Review by
09/13/2017

“Occasionally there's a mess-up, but they'll come in and fix it a couple weeks later. It's nothing major, so overall my satisfaction is pretty high. I'd grade them A.”

Review by
09/13/2017

“I especially like their advance notice, their reminders, and they go out of their way to follow-up. I'm very happy with them. I'd give them an A.”

Review by
09/13/2017

“The manager wasn't very receptive of what I brought to their attention when the staff broke something in my home. I'll give them a D+.”

Review by
09/13/2017

“I liked the flexibility that they offer in terms of scheduling. The staff is friendly. They're fairly thorough. They're an A.”

Review by
09/13/2017

“It was mostly excellent work. Sometimes it's just not as thorough, like behind the furniture.”

Review by
09/13/2017

“I think it speaks for itself that I didn't continue to use them. I'd say they were mediocre.”

Review by
09/13/2017

“They were very good. They always show up on time and do what they're supposed to do. They're A+.”

Review by
09/13/2017

“They did excellent work, and I have no complaints at all. They were great.”

Review by
09/13/2017

“They stick to their schedule. They're reliable. I would give them a B.”

Review by
09/13/2017

“They were fine. I have no complaints, and I would recommend them.”

Review by
09/13/2017

“They do their work and get out quickly. I'd give them an A.”

Review by
09/13/2017

“They were very punctual every time. I'd give them an A.”

Review by
09/13/2017

“I didn't have any complaints. I'll give them an A.”

Review by
09/13/2017

“I'd give them an A for what they did for me.”

Review by
09/13/2017

“They're clean and fast. They're an A+.”

Review by
09/13/2017

“I'm very pleased with them.”

Review by
09/13/2017

“It's been a good experience.”

Review by
09/13/2017

“I'd give them a B+.”

Review by
09/07/2016

“I'd give them an A.”

Review by
09/07/2016

“I'd give them a C.”

Review by
09/07/2016

“I'd give my experience a B+.”

Review by
09/07/2016

“I'd give my experience an A.”

Review by
09/07/2016

“I'd give my experience an A.”

Review by
09/07/2016

“I'd give my experience an A.”

Review by
09/07/2016

“I'd give them an A for sure.”

Review by
09/07/2016

“My overall experience with them has been an A.”

Review by
09/07/2016

“They're an A+.”

Review by
09/07/2016

“I think I'd rate them an A.”

Review by
09/07/2016

“I'd give my experience a B.”

Review by
09/07/2016

“I'd give them an A overall.”

Review by
09/07/2016

“I'd give them an A grade.”

Review by
09/07/2016

“I would give them an A-.”

Review by
09/07/2016

“I would grade them an A.”

Review by
09/07/2016

“My experience was an A.”

Review by
09/07/2016

“I'd give them an A+.”

Review by
09/07/2016

“I'll rate them an A.”

Review by
09/07/2016

“I would rate It's Maid Day! as an A.”

Review by
09/07/2016

“I'd give my overall experience a C.”

Review by
09/07/2016

“I'd give them an A. They did fine.”

Review by
09/07/2016

“I would rate my experience an A.”

Review by
09/07/2016

“I'd give them an A. I'd recommend them.”

Review by
09/07/2016

“My experience last week was positive. I'd give it an A.”

Review by
09/07/2016

“It was OK. The experience with them was more neutral than positive; I'd rate it a C.”

Review by
09/07/2016

“I would give them a good A. A's across the board. I'd be glad to recommend them.”

Review by
09/07/2016

“My experience with It's Maid Day! was neutral in a way. I'd give my overall experience a B.”

Review by
09/07/2016

“I always have a positive experience with them. I'd give my overall experience an A. I've already recommended them.”

Review by
09/07/2016

“My experience with It's Maid Day! was more neutral than positive. I'd give my overall experience a B.”

Review by
09/07/2016

“We were happy. I was hoping they would dust the ledge up in the kitchen, but overall they were good. I'd give my experience an A-.”

Review by
09/07/2016

“I have tried other cleaning services only to be disappointed. Our team at It's Maid Day! has been the best we have had. Our team leader, Lisa, is very professional and sees to it that our home is carefully cleaned.”

Review by
09/07/2016

“It was very nice. It was just a little more expensive. I've never gotten someone to come to the house to help me clean. It just wasn't what I was anticipating. It was wonderful. It was an A. They were great; it was very nice and clean. I would recommend them. I would probably interject that it wasn't exactly what I thought it would be. They said it was so much an hour, then it took them a lot longer than I thought I could afford, if that makes sense.”

Review by
09/07/2016

“I would say maybe a B-. I say that because I felt like whenever they were there, they were dragging out. Because I was doing it by the hour, I felt like they were dragging it out to get more hours.”

Review by
09/07/2016

“They came out and did a mediocre job cleaning my house. I tried and called four times to pay them, and no one would ever answer the phone or call me back. They did come out and do the work, but it was mediocre. I guess I'd give them a D.”

Review by
09/07/2016

“My last time using them I didn’t have a positive experience. It was pretty much negative the last time. They do a good job cleaning, but I don't know if it was in the details that I needed done. They didn't finish. I'd give them a D.”

Review by
11/02/2015

“They're great. I'd give them an A. They were just very detail oriented and kind of went above and beyond what other cleaning services did by getting up pet hair and other things I asked them to do. They did really well.”

Review by
11/02/2015

“Always on time, never had any issues. We do full house cleaning once a month, we have been using them about six months now. I would grade them a B. Just a few minor things here and there nothing significant that I would like to leave.”

Review by
11/02/2015

“They did what I expected them to do, and they did it quickly. They did a full housecleaning. I've used them several times. We happened to pass by where their headquarters are, and that’s why we picked them. They’re an A-grade company.”

Review by
11/02/2015

“They're always on time and efficient, and they’re always very friendly. I've been with them for over a year. They clean our house and our office, which are two separate buildings. They get an A from me.”

Review by
11/02/2015

“Everything was nice and clean, just like I hoped it would be. I looked up a company in Canton, but they were booked up when I needed them. They suggested this company to me. I would grade them as an A.”

Review by
11/02/2015

“I've had them for about a year now, and they always do a good job. If I have any issues, they come back and fix it, which is very seldom. They do a full housecleaning. I would give the company an A.”

Review by
11/02/2015

“They were very thorough, and they were friendly and did a good job. They did a full housecleaning for us. That was my first time. I only used them that once because it was just a one-time thing, but they did a good job. I would grade them as an A.”

Review by
11/02/2015

“I feel like sometimes they rushed through some cleaning, and I have to get the bill adjusted because they weren't there for the amount of time that they were trying to charge me. I quit using them after three or four times. I would grade them a C.”

Review by
11/02/2015

“They're consistent, and they do a good job. They offer good value, full house cleaning. I use them on a regular basis, and I have been using them for about three years. I would grade them as an A, because anytime I had an issue they corrected it.”

Review by
11/02/2015

“Everything's good with them. They gave the service that they reported that they were going to give. There was no expected, charges or surprises. They met my expectations. They're a maid service. The customer service is good. I'd give them an A-.”

Review by
11/02/2015

“they performed as expected. Well the first one was a deep cleaning and the rest was just the regular monthly. I started doing it in August monthly it's only been three times so far. I would grade them a B, since I've only used them three times.”

Review by
11/02/2015

“They were always here when they said they'd be here and they did a good job. I hired them to do their cleaning service. They mopped, they swept, they vacuumed, they did bathroom mirrors, and they did the kitchen. Their customer service was great. I chose them because of their price. It’s an A+ company.”

Review by
11/02/2015

“It was quite some time ago, but I did use them. It was terrific, and they did a great job. They really took a critical eye to the cleaning that they did. They did a move-out clean for me, and they just did an exceptional job. I only used them that one time but I would use them again. They’re an A+.”

Review by
11/02/2015

“everything was as advertised, the price was good, they came on time. They did everything that they advertised they would do. It was a full house spring cleaning. I paid a little bit more the first time and then they came every two weeks. We were referred by our neighbors. I would grade them an A.”

Review by
11/02/2015

“I've been using them or quite a while now, I used them at my other house too in Cobb county. I have what's called a floor cleaning. They do the floors, the bathrooms, the kitchen, that type of thing. Their customer service is very good. I initially chose them from the price. I'd grade them an A.”

Review by
11/02/2015

“It was 100% the best housecleaning we've ever had. We did a spring cleaning. I asked for the blinds and the cabinets to be cleaned. They absolutely 100% did everything. They took seven hours in my home. I've had it done before but never like what It's Maid Day did. I would grade them as an A.”

Review by
11/02/2015

“The service could have been a little bit better but we had a conversation and the next time they clean they are suppose to correct those items. No it was the majority of the house, kitchen, bathroom living room excluding the bedrooms. It was my second time using them. I would grade them a B.”

Review by
11/02/2015

“Cassandra was the person that was usually in charge and she was really nice and they did a very thorough job and reliable. I'm staying home now and I can't afford them but I did use them for some time. Yes the did a bi-weekly full house cleaning for me. I would grade them an A.”

Review by
11/02/2015

“It's consistent cleaning and they go out of their way more than the other maid companies that I have had in the past. yes it was a full house cleaning, I 've been using them for the past six months. I kept driving pass their office. I would grade them a B, nobody is perfect .”

Review by
11/02/2015

“I just leave my house unlocked, they walk in, I come home and it was like a design center. I never have to complain or tell them what I want done. They come in and they did my floors. Whatever I need them to do is always done as far as the wood work and the bedding.”

Review by
11/02/2015

“They do a great job. They come when they're scheduled. They've been very reliable. I've been using them for two years now. They clean my house. Their customer service is very good. They are very flexible with my schedule. I would rate them the highest grade—an A+.”

Review by
11/02/2015

“They did a good job, they are friendly, they keep in good communication, and they clean well. They did a full housecleaning, and I've used them several times once a month. It has been about a year. They have excellent customer service. They’re an A-grade company.”

Review by
11/02/2015

“The people who work for them are very friendly and very nice, very thorough. I had one bedroom, two bathrooms, living room, dining room, kitchen and laundry room cleaned. Their customer service has been just great. I'd give them 4's all the way through. I'd give it a B. I would recommend them, I already have.”

Review by
11/02/2015

“In general almost every time, one time they used too much cleaner on something it left streaks, it's not going to hurt anything the next time we come in we will fix it, it will be fine. And I said OK I will throw a tablecloth over it. I have been probably used them for about a year. I would grade them a B+.”

Review by
11/02/2015

“The maids were very professional and very thorough. They cleaned very well, followed instructions, came on time, and worked with me regarding my schedule. I started using them a couple of months ago. This was the third cleaning that I had. I'm satisfied with the customer service. They’re an A-grade company.”

Review by
11/02/2015

“I will never be pleased with maid service—I'm just down to the less evil situation. They’re friendly and very accommodating. They try to do the best they can. When I tell them at the beginning, when they move my furniture, it takes a while to put it back. But I haven't found anybody yet. At least they clean my bathroom and my kitchen; it's satisfactory. They are very nice and sweet and they do what I think I want them to. I would grade them a C.”

Review by
11/02/2015

“When I come home my house is clean. They're very thorough, they do a good job. They clean all the rooms that I have them designated for them to clean. Their customer service is very good. Sometimes I'm not even home when they get here. I chose them because of price and ease of the estimate. I would say a B just because sometimes the house doesn't have that clean smell when I come in and that's what I want. I would recommend them.”

Review by
11/02/2015

“They come early and are finished. They do very quick work, but very thorough. They have a checklist, and they check it off every week. They come every other week, but they do a thorough job. So far, the customer service is fine; I think we've talked to them one time, and that's been it. They came in to do a thorough spring cleaning to begin with and checked off all the items from the list. I would have to say they’re A+.”

Review by
11/02/2015

“I feel like the cleaning team is really passionate about what they do, and they take pride in their work. I really appreciate that. To start off with, I had an annual spring cleaning and then a refrigerator cleanup. I have a monthly cleaning service, and I've also had bimonthly cleaning services, both the core and the deluxe. I think the customer service has been really good. I would rate them as an A.”

Review by
11/02/2015

“I use them to clean my house. I like them very much. They clean my house very well and on time. Even if I have an emergency, they are willing to send someone else to clean up. They have my key to my house. They are very helpful and convenient. The other company was very expensive and then I switched to this company. For a different price, it’s the same quality. I'd rate the company as an A+.”

Review by
11/02/2015

“They were really good, I don't use them anymore because I live in Florida now. I think I used them about six to eight months before I more. Amanda she was the crew leader and they did a pretty good job. I would grade them a B, well when I clean a house, it's really clean. When someone else cleans the house they use a few things.”

Review by
11/02/2015

“They're very reliable, they show up when they say they will, and they do what they say they're going to do. I can depend on them. They cleaned my house by vacuuming, dusting, floor mopping, sanitizing bathrooms, cleaning the kitchen, and making beds. Their customer service is very, very good. I'd say an A grade is good for them.”

Review by
11/02/2015

“They always did a good job cleaning. I was usually home with the baby. It was while I was on maternity leave, and they were always very friendly. It was a good experience. I think my mother-in-law might've mentioned them to me because she's the one that provided the services at the beginning for us. They’re an A-grade company.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: