Brittany Maids
9th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Brittany Maids has received 4.7 out of 5 stars based on 190 customer surveys.
5
134
4
49
3
6
2
1
1
0
9th year as a Best Pick Call
"Brittany Maids utilizes over 32 years of expertise in customer service and employee relations. Our company's focus is to improve the quality of life for our customers by providing exceptional cleaning services for their homes."

Richard Wilson | Cofounder
Company Information
Services Offered
Brittany Maids provides thorough deep cleaning of houses, apartments, and condominiums and can be scheduled weekly, every other week, monthly, one time, or as needed. The company also performs move-in and move-out cleanings.
Company History
Brittany Maids was founded in 1986 by Richard Wilson and Nancy Dodd. Both play a significant role in the company's daily operations.
Distinctions
Brittany Maids is certified by the Institute of Inspection, Cleaning and Restoration Certification and is a member of the Association of Residential Cleaning Services International.
Employee Information
The company states that its employees are continuously trained, speak English, and undergo criminal background checks. Employees also wear uniforms and drive company cars.
Additional Information
Brittany Maids uses products that are people and pet friendly.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell
Address
50 Executive Park S NE Suite 5013
Atlanta, GA 30329
Hours
Mon
8:30 am - 5:00 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
8:30 am - 5:00 pm
Fri
8:30 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Brittany Maids has received 4.7 out of 5 stars based on 190 customer surveys.
5
134
4
49
3
6
2
1
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/25/2019

“I would like to recognize Lori that works in the office for her exceptional service.”

Review by
09/19/2019

“They've all done a good job.”

Review by
09/19/2019

No review comments provided

Review by
09/08/2019

No review comments provided

Review by
09/07/2019

No review comments provided

Review by
09/06/2019

No review comments provided

Review by
08/31/2019

“I would like to recognize Latoya and Laura for their exceptional service. Laura is the point of contact. I think that is her name.”

Review by
08/30/2019

“Lori is wonderful!”

Review by
08/12/2019

“I would like to recognize everyone I worked with for their exceptional service. The office staff is always courteous and responsive.”

Review by
08/12/2019

“Laurie and Regina are always professional and communicate well with me. Regina is wonderful at assessing what I need and Laurie is great at communicating with me during the work.”

Review by
08/12/2019

“I was very impressed with their punctuality.”

Review by
08/08/2019

“Lori has been very nice to work with.”

Review by
08/08/2019

No review comments provided

Review by
07/23/2019

No review comments provided

Review by
07/22/2019

“I've used them for years and have always been pleased with their service.”

Review by
07/22/2019

“They are consistent!”

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

“Unfortunately, since a different team comes every time, I'm not good at remembering names. There certainly have been some who have provided exceptional service over the years.”

Review by
07/22/2019

“They are all very professional!”

Review by
07/22/2019

“I don't think the prices are competitive. The service is pretty standard. Nothing really sets then apart.”

Review by
07/19/2019

No review comments provided

Review by
07/18/2019

“Brittany Maids exceeded my expectations by doing a great job.”

Review by
07/18/2019

“Brittany Maids met or exceeded my expectations regarding everything else. They did a pretty good job.”

Review by
07/17/2019

“They have all been very good. Some are better than others, but in general I have been pleased.”

Review by
07/17/2019

No review comments provided

Review by
07/17/2019

“They are timely and courteous.”

Review by
07/17/2019

“Their punctuality is great. They show up when they say they will. This is a big deal.”

Review by
07/17/2019

“They seem to find some really great people with great personalities.”

Review by
07/17/2019

“There are too many to mention.”

Review by
07/17/2019

“They are very friendly with great customer service, including the ladies in the office. The maids who come over are very respectful.”

Review by
07/17/2019

“They do an exceptional job on the bathrooms and the kitchen.”

Review by
07/17/2019

“I would like to recognize Lori in the main office for her exceptional service. She is always very accommodating.”

Review by
07/17/2019

“All of the cleaning team did a really great job. They are friendly and personable.”

Review by
07/17/2019

“When you get a good cleaner, it is phenomenal. It seems to be a luck of the draw.”

Review by
07/16/2019

“They are extremely efficient and friendly, they are also good with the fact I have a curious cat and they work in a way to keep the frustration level of the cat down while cleaning and they always arrive when they say they are.”

Review by
07/15/2019

“Laury, who's the manager. Known her for over 10 years and she's always very polite.”

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

“Laurie and Richard in the office are great.”

Review by
07/15/2019

“I would like to recognize the lady I spoke with; I can not remember her name.”

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

No review comments provided

Review by
07/14/2019

“There would be too many to list.”

Review by
07/14/2019

No review comments provided

Review by
07/13/2019

“They all do a good job.”

Review by
07/13/2019

“They're reliable, honest, and hardworking.”

Review by
07/13/2019

No review comments provided

Review by
07/13/2019

No review comments provided

Review by
07/13/2019

No review comments provided

Review by
07/12/2019

No review comments provided

Review by
07/11/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

“I think they're all exceptional”

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

“When I needed to replace my long time house cleaner I though this would be a very difficult task. I made a couple of wrong choices before Brittany Maids, but 15 months later I am delighted to report that I am well satisfied with their service.”

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

“I feel comfortable with the maids in my house even when I'm not there. I am very finicky about cleanliness and they really don't do a good enough job for me.”

Review by
07/10/2019

“Every time I come home after they have cleaned my place I tell myself that I'm going to cancel the service but then life gets in the way and I forget... until the next time.”

Review by
08/01/2018

“I would like to recognize Lori for her exceptional service. I had to reach out to the company with the one incident, and they were quick to respond and address it appropriately. They are fantastic. Lori is a tremendous asset to their company.”

Review by
08/01/2018

“Certainly my kitchen is what exceeded my expectations. They do an excellent job.”

Review by
08/01/2018

“Everyone did a really good job.”

Review by
08/01/2018

“I am most satisfied with their promptness when they are scheduled. The housekeepers always show up within five to ten minutes with in the time frame. They do their job, let themselves out when done, and they're very professional about it.”

Review by
08/01/2018

“There was one person that came (I don't remember her name) and I have a riser on the bathroom commode. She took it off and cleaned it from top to bottom. She went above and beyond.”

Review by
08/01/2018

“They have met my expectations with my overall satisfaction.”

Review by
08/01/2018

“Brittany Maids meet my expectations.”

Review by
08/01/2018

“Cleaning crews are friendly and thorough.”

Review by
08/01/2018

“I would like to recognize the whole team that comes out every two weeks. They are all very good and very professional.”

Review by
08/01/2018

“They did what I expected and did a good job.”

Review by
08/01/2018

“It is an expensive service, and so far, it hasn't been concurrent with the cost.”

Review by
07/31/2018

“Everyone I have worked with has been great.”

Review by
07/31/2018

“The exceeded my expectations. They worked on stains, spots on the walls, and they care about the kids. They were great.”

Review by
07/31/2018

“They always do exactly what they say they are going to do.”

Review by
07/30/2018

No review comments provided

Review by
07/29/2018

“Brittany maids are dependable, honest, flexible in scheduling, and work hard.”

Review by
07/28/2018

No review comments provided

Review by
07/27/2018

“The cleaning staff and office staff are great. They always take very good care of our needs and special requests with professionalism and courtesy.”

Review by
07/27/2018

No review comments provided

Review by
07/27/2018

No review comments provided

Review by
07/27/2018

“Lori is a great office manager.”

Review by
07/26/2018

“Lori and the team are great with scheduling and accommodating when need be. I travel a lot and appreciate the routine and the call a week prior to service as a reminder.”

Review by
07/26/2018

No review comments provided

Review by
07/26/2018

No review comments provided

Review by
07/26/2018

“Every person who has ever come to work here has been exceptionally courteous.”

Review by
07/26/2018

“Lori is wonderful!”

Review by
07/26/2018

No review comments provided

Review by
09/14/2017

No review comments provided

Review by
09/14/2017

“It is neutral because I get different people every time, that's why I stopped for a while. I would probably call them now and then, but that's all. The girl is very nice and they accommodate me. I would give them a B- for the overall experience.”

Review by
09/08/2017

“It is positive because they are very professional. They call to remind you about the appointment. They always show up on time the days they are supposed to. They are very businesslike and professional, and you can depend on them. I would grade the overall experience with an A.”

Review by
09/08/2017

“The outstanding reason is that they always show up when they are going to, and the people are very nice and do a very good job. Customer service is always very good. I've never had a problem. I would rate the overall experience with an A. I always recommend them.”

Review by
09/08/2017

“It is positive because they follow directions, very thorough. All of the attendees are very polite. They come out regularly to clean my house. I've used them for about 15 years. I would grade the overall experience with an A. I have recommended them.”

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