“They are extremely efficient and friendly, they are also good with the fact I have a curious cat and they work in a way to keep the frustration level of the cat down while cleaning and they always arrive when they say they are.”
“I would like to recognize Lori for her exceptional service. I had to reach out to the company with the one incident, and they were quick to respond and address it appropriately. They are fantastic. Lori is a tremendous asset to their company.”
“Every person who has ever come to work here has been exceptionally courteous.”
“We've worked with them for at least two years, if not more. We love their service. They are outstanding because they are trustworthy. They're friendly. They do a great job and communicate real clearly. I am satisfied each time they come out. I would give them the overall experience an A.”
“Once a month, they clean my three bedroom, two-and-a-half bath townhome. They do a wonderful job. Everything is so clean and neat when I get home. I love how clean and neat the house is when I get home after Brittany Maids has been there.”
“It depends because there are things that I agree with, I think they are a good service. Their customer service is lacking and the owner lacks in customer service.”
“I would like to recognize Lori that works in the office for her exceptional service.”
“They've all done a good job.”
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“I would like to recognize Latoya and Laura for their exceptional service. Laura is the point of contact. I think that is her name.”
“Lori is wonderful!”
“I would like to recognize everyone I worked with for their exceptional service. The office staff is always courteous and responsive.”
“Laurie and Regina are always professional and communicate well with me. Regina is wonderful at assessing what I need and Laurie is great at communicating with me during the work.”
“I was very impressed with their punctuality.”
“Lori has been very nice to work with.”
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“I've used them for years and have always been pleased with their service.”
“They are consistent!”
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“Unfortunately, since a different team comes every time, I'm not good at remembering names. There certainly have been some who have provided exceptional service over the years.”
“They are all very professional!”
“I don't think the prices are competitive. The service is pretty standard. Nothing really sets then apart.”
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“Brittany Maids exceeded my expectations by doing a great job.”
“Brittany Maids met or exceeded my expectations regarding everything else. They did a pretty good job.”
“They have all been very good. Some are better than others, but in general I have been pleased.”
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“They are timely and courteous.”
“Their punctuality is great. They show up when they say they will. This is a big deal.”
“They seem to find some really great people with great personalities.”
“There are too many to mention.”
“They are very friendly with great customer service, including the ladies in the office. The maids who come over are very respectful.”
“They do an exceptional job on the bathrooms and the kitchen.”
“I would like to recognize Lori in the main office for her exceptional service. She is always very accommodating.”
“All of the cleaning team did a really great job. They are friendly and personable.”
“When you get a good cleaner, it is phenomenal. It seems to be a luck of the draw.”
“They are extremely efficient and friendly, they are also good with the fact I have a curious cat and they work in a way to keep the frustration level of the cat down while cleaning and they always arrive when they say they are.”
“Laury, who's the manager. Known her for over 10 years and she's always very polite.”
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“Laurie and Richard in the office are great.”
“I would like to recognize the lady I spoke with; I can not remember her name.”
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“There would be too many to list.”
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“They all do a good job.”
“They're reliable, honest, and hardworking.”
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“I think they're all exceptional”
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“When I needed to replace my long time house cleaner I though this would be a very difficult task. I made a couple of wrong choices before Brittany Maids, but 15 months later I am delighted to report that I am well satisfied with their service.”
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“I feel comfortable with the maids in my house even when I'm not there. I am very finicky about cleanliness and they really don't do a good enough job for me.”
“Every time I come home after they have cleaned my place I tell myself that I'm going to cancel the service but then life gets in the way and I forget... until the next time.”
“I would like to recognize Lori for her exceptional service. I had to reach out to the company with the one incident, and they were quick to respond and address it appropriately. They are fantastic. Lori is a tremendous asset to their company.”
“Certainly my kitchen is what exceeded my expectations. They do an excellent job.”
“Everyone did a really good job.”
“I am most satisfied with their promptness when they are scheduled. The housekeepers always show up within five to ten minutes with in the time frame. They do their job, let themselves out when done, and they're very professional about it.”
“There was one person that came (I don't remember her name) and I have a riser on the bathroom commode. She took it off and cleaned it from top to bottom. She went above and beyond.”
“They have met my expectations with my overall satisfaction.”
“Brittany Maids meet my expectations.”
“Cleaning crews are friendly and thorough.”
“I would like to recognize the whole team that comes out every two weeks. They are all very good and very professional.”
“They did what I expected and did a good job.”
“It is an expensive service, and so far, it hasn't been concurrent with the cost.”
“Everyone I have worked with has been great.”
“The exceeded my expectations. They worked on stains, spots on the walls, and they care about the kids. They were great.”
“They always do exactly what they say they are going to do.”
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“Brittany maids are dependable, honest, flexible in scheduling, and work hard.”
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“The cleaning staff and office staff are great. They always take very good care of our needs and special requests with professionalism and courtesy.”
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“Lori is a great office manager.”
“Lori and the team are great with scheduling and accommodating when need be. I travel a lot and appreciate the routine and the call a week prior to service as a reminder.”
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“Every person who has ever come to work here has been exceptionally courteous.”
“Lori is wonderful!”
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“It is neutral because I get different people every time, that's why I stopped for a while. I would probably call them now and then, but that's all. The girl is very nice and they accommodate me. I would give them a B- for the overall experience.”
“It is positive because they are very professional. They call to remind you about the appointment. They always show up on time the days they are supposed to. They are very businesslike and professional, and you can depend on them. I would grade the overall experience with an A.”
“The outstanding reason is that they always show up when they are going to, and the people are very nice and do a very good job. Customer service is always very good. I've never had a problem. I would rate the overall experience with an A. I always recommend them.”