First Priority Audio, Inc.
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

First Priority Audio, Inc. has received 4.8 out of 5 stars based on 52 customer surveys.
5
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7
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2nd year as a Best Pick Call
"First Priority Audio makes home technology reliable and easy to use. Our team of trained and certified technicians will treat your home as if it's their own. FPA will work diligently to provide you with the best technology available for your project needs. Integrity is our cornerstone, and you'll never be let down."

Bert Herrero | Head Coach
Company Information
Services Offered
First Priority Audio, Inc., provides technology services for residential and commercial customers. Services include smart home systems, home theaters, media rooms, network and Wi-Fi setup, motorized shades, lighting control systems, LED landscape lighting, outdoor audio and video, and more. Monthly service plans are also available.
Services Not Offered
The company does not service or install security or alarm systems.
Warranty
First Priority honors manufacturers' warranties on all equipment sold. The company also offers 90-day or one-year labor warranties, depending on project size.
Company History
The family-owned-and-operated company was founded in 2001.
Distinctions
First Priority is a certified CEDIA member and employs a CEDIA Outreach Instructor. The company is also a Control4 authorized dealer.
Licenses
ES12000909
Areas Served
Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach

Compiled Score:

First Priority Audio, Inc. has received 4.8 out of 5 stars based on 52 customer surveys.
5
43
4
7
3
2
2
0
1
0
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
05/30/2017

“We've used them in two of our homes now. Two large homes. They've done great projects with audio and cameras. I'd give them an A+. They are awesome. They really are. They are good at what they do. They do a lot of high-end work. They're great.”

Review by
05/30/2017

“I've worked with them for over a decade on various projects, and I'm very happy with their services. I would say I like the quality of what they do and the timeliness of the response. I would grade it an A+. I've recommended them many times.”

Review by
05/30/2017

“They were just easy. When they came over, we liked the estimate. They were easy to work with, so we were happy to contract with them. There were no concerns at all. They were excellent. ”

Review by
05/30/2017

“It was just fine. I've just used them for a long time, and they're good. I'd give them an A. They're sometimes slow. ”

Review by
05/30/2017

“They were diligent, did a good job, and knew what they were doing. I would give them an A. ”

Review by
05/30/2017

“They were fine. I didn't have any problems with them. I liked them a lot.”

Review by
05/30/2017

“I had a positive experience with them.”

Review by
05/22/2017

“They do a great job. They're on time. They know what they're doing. They're very efficient. They put in a home theater system. I'd give them an A. ”

Review by
05/22/2017

“They had a team effort. It was multiple people. They were very detail-oriented, knowledgeable, and adaptive. Those are some of the features that jump out at me. They set up my projector and my speaker system. It was excellent work, with one or two issues. ”

Review by
05/17/2017

“They were on time, and they got the job done in a quick manner. They kept it clean. They weren't messy. They installed a TV and sound system; they had to go through a wall into the garage. They're A+. ”

Review by
05/17/2017

“It's been a while. I remember we liked them. We didn't have any issues. I remember we were pleased with the service. They worked in my husband's den with his TV. We were happy with it.”

Review by
05/17/2017

“They did what they said they were going to do, and they did it in the time frame they said they were going to do it in. They did audio and visual work for me. I'd give them a B. ”

Review by
05/17/2017

“They were reliable. They were trustworthy, I felt. I left them alone in my house while they were working on a pretty expensive project for us. They were thorough. Gave us several different options to choose from. Even discussed another quote that we had gotten from another company. Went over the differences between their company and the other company. We're just very satisfied with them. They did a home theater, and we had a really old system before. We had the speakers and stuff already, but they put in the new receivers, did all the rewiring and everything with an updated receiver using some of our other equipment. I'd give them an A+. I've recommended them to several friends. ”

Review by
05/17/2017

“I liked a couple of their employees. I liked Burt, super nice guy. Alex is a good guy too. They put a theater room together for us, and they mounted TVs around our entire house. Did all our internet. They did our surround sound downstairs in our family room. They did a lot of work there. I would give them an A+. I already did recommend them.”

Review by
05/17/2017

“It was absolutely positive. I liked their professionalism and attentiveness. They set up our entire home audio system. We moved into a new house, so they installed speakers, did the RF for the television, installed the television. They pretty much did everything for us. I'd give them an A+. I had zero issues with them whatsoever. ”

Review by
05/17/2017

“Excellent customer service. They did audiovisual work. I'd give them an A. ”

Review by
05/17/2017

“I liked their overall knowledge about the equipment, and the installation was very good. In home audio. I'd give them an A+ rating. ”

Review by
05/16/2017

“They were friendly. They did the job. They did it right. They did it on time. They did it on budget. I'd give them a B+. ”

Review by
05/16/2017

“They did work for me. They didn't follow up on calls when we needed subsequent service. I'd give them a B. ”

Review by
05/16/2017

“We never had a problem. Everything was fine. On time. Neat. Clean. Organized. I'd give them an A+. ”

Review by
05/16/2017

“I liked their reliability. I'd give them an A. ”

Review by
05/16/2017

“The owner was very knowledgeable. First Priority Audio did a home theater system for me. I'd give them an A+. I've used them many times. ”

Review by
05/16/2017

“They did excellent work. I have no complaints, and I would recommend them. ”

Review by
05/16/2017

“It's always positive. They carry state-of-the-art material, and the work is quality. If you have a problem with something, they come right out and fix it. If they can't come immediately, they'll troubleshoot it over the phone. I can't say much more about them. It's remarkable. I'd give them an A+. ”

Review by
05/16/2017

“It's been a while. It was very much positive. They were courteous. They were clean. They kept the place clean. I was real satisfied with them. I'd give them an A. First Priority Audio did a great job for me. I'm happy with them. I'd recommend them. I've already recommended them. ”

Review by
05/16/2017

“I'm very happy with them. They're very honest. They were very on task. They follow details. They're great. I think they're fabulous. They just finished my son's house, and they did an outstanding job. We are very pleased with them. I'd give them an A+. I have no complaints. ”

Review by
05/16/2017

“It's always a great experience with them. I like everything about them. I've been dealing with them for the last ten years, so I've got a really good relationship with them. They're A+. ”

Review by
05/16/2017

“They did the work on time. They charged me exactly what they said they were going to charge, and it works perfect. I'd give First Priority Audio an A+. ”

Review by
05/16/2017

“I was very pleased with them. They seemed like they're very knowledgeable and very competent. They did sound and video. I say they were pretty good. Overall, I'd give them an A-. ”

Review by
05/16/2017

“It was spectacular. They're awesome. The guys are nice. They are extremely knowledgeable. They are neat. They clean up everything. They don't leave until it's done. They were here until around 7:30 at night. I'd give First Priority Audio an A+. ”

Review by
05/15/2017

“I liked that I was dealing with the owner. They put in several systems. They put in a satellite system and two home theater systems. I'd give them an A+. It's been a while. I do recommend them. ”

Review by
05/15/2017

“I liked their responsiveness and problem-solving skills. In the past, they've done an audio/video installation, but more recently, he did a reprogramming job. I'd give them an A. ”

Review by
05/15/2017

“Their customer service was great. They were knowledgeable. They were accommodating to explain the way everything worked with everything. They did audio/video. I'd give them a B+. ”

Review by
05/15/2017

“I've known the guys for many years, and they've always treated me great. I highly recommend them. They're reprogrammed some of my remotes, but they're going to redo my whole system here in the next couple of months. For the whole experience, I'd give them an A+. ”

Review by
05/15/2017

“I liked the service. The customer service and the actual service. They did audio/video. I'd give them an A+. They're a very good company. ”

Review by
05/15/2017

“They did a great service, and the price was good also. They did all of the audio systems in the house, the electric shades, and the TV and sound systems. I'd give them an A. ”

Review by
05/15/2017

“They were always on time and followed through with whatever it was they were working on. They installed TVs and all the audiovisual in the house. The complete package from the beginning to the end. I'd give them an A+. ”

Review by
05/15/2017

“They put the music and everything. It was good, very good. I don't know what I liked. They responded. They came. They put the music. The work was good. I would be very likely to recommend them to a friend. ”

Review by
05/15/2017

“That was a very long time ago. They didn't follow through the last go around. We were trying to get them to do something and they wouldn't show up. They wouldn't return calls. I guess it'd be negative. They did all the TVs in the house. They did good initially, but when I wanted more stuff, they would never return the call. They acted like they were going to and they didn't. I didn't know if they were still around or not. The work was fine. The rest of it. There wasn't anything wrong with the work. They won't return the calls. I'd give them a C. The work was fine. There wasn't anything wrong with it. I guess we didn't have anything there that he wanted to do. When he came back out there, he didn't want to fool with it. The way they were dealing with it was just not returning phone calls. I can't give them a recommendation. ”

Review by
05/15/2017

“First Priority Audio met all the expectations. They've always arrived when they said they would, and the work was impeccable. I've had numerous jobs at different homes. They put in a complete home sound system. They put speakers outside in one home. They hung TVs on the walls in two other homes. I'd absolutely give them an A+. I've already recommended them. ”

Review by
05/15/2017

“They've improved over the years, so I would say positive. They're getting back to me a little quicker. Once you sign up for one of these companies, you're married to them for the full ownership of your home. The best thing is their employees are very honest, and I trust them in my home. They did everything. They did a full smart home. I've had shutters, lights, TVs-everything. I would give them a B. The quality is good. Compared to in the past, they've gotten better. They still need to work on punctuality. They're clean. ”

Review by
05/15/2017

“Nothing stood out or was special. They installed a home theater system. I'd give them a C. ”

Review by
05/15/2017

“The service was good. They installed stereo equipment throughout the house, cameras, and security equipment. They're A+. ”

Review by
05/14/2017

“It was a home theater system. They did what they said they were going to do and they were reasonably priced. I'd give them an A+.”

Review by
05/14/2017

“They did a home theater system for me. They did the job I asked them to do. I'd give them an A. ”

Review by
05/14/2017

“They did some IT work. It was fast. I'd rate the overall experience an A. ”

Review by
05/14/2017

“It was a long time ago. Definitely had a good experience with them. I didn't do a ton of extensive work with them. We had moved and I had some existing equipment. I needed somebody to set it up because I'm not really good with that. They did that and they also did a few like extra things like in-ceiling speakers and a universal remote and whatnot. They were really good at what they did. I'd say A+. ”

Review by
05/14/2017

“They installed an audio system in the house that was tied to the front doorbell. It was an intercom, audio, doorbell combo set up. It was very professional. I've known them for years. The price is right. They take care of everything. They treat everything like it's their own. They're very great and very reliable. I'd give them an A+. I'd absolutely recommend them. ”

Review by
05/14/2017

“I need to get a hold of them. To start out, it was positive, but now they're not calling me back. They did what they said they would do, but then with the follow-up, and I do need follow-up, I haven't been able to get a hold of them. It's like they did their job, but we don't service equipment type of thing, so that doesn't sit well with me. I can get them back if I want another TV put in. They'll be here right away, but to service the phone system that I had put in that was nine thousand dollars, I can't get them to change the recording when it's put on hold. I don't think that's right. I'd give them a B-. ”

Review by
05/14/2017

“It's been a while, but I did use them. It was very positive. They were installing a home theater. They just did a fine job. They had to replace speakers in another part of my house. They had to put the home theater in. It was just a top-notch job all the way around. I'd give them an A+. I'd recommend them to anybody. ”

Review by
05/14/2017

“They did several home theater systems. They did a lot of internal wiring, connecting my TVs up to the internet, organizing all of my electronics at my house. They did a beautiful job. They're first-class and they're professional. Overall, I would give them an A. ”

Review by
05/14/2017

“The service was quick and fast. It was actually a repair they did for me. They fixed whatever was broken. Overall, I would give them an A, down the board. They were good. ”

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