Insight Property Services
3rd year as a Best Pick
Best Pick 2017
certified company
Based on 172 Surveys
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Compiled Score: star star star star star
Insight Property Services has received 5 out of 5 stars (A-rating) based on 172 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"After more than 20 years in property construction, remodeling, and management throughout Chicagoland, I realized the limitations of the traditional approach to assessing homes. Our building science-based approach provides a logical, cost-effective path to improving homes. Good decisions start with Insight."

Joe Konopacki | President & CEO
Company Information
Services Offered
Insight Property Services offers a range of inspection services for residential, multifamily, and commercial properties, including presale, new construction, and prepurchase inspections in addition to radon, mold, and air quality testing. Prerenovation consultations and energy audits are also available.
Minimum Job
The company requires a $150 minimum for inspections.
Company History
Insight is a local company that was founded in 2009 by Joe Konopacki.
Company president and CEO Joe Konopacki holds multiple Building Performance Institute (BPI) certifications and is a RESNET certified rater. Joe teaches home performance certification classes and presents at professional conferences.
Areas Served
Northern Chicago, North Shore, Northwest Chicago Suburbs, Southwest Chicago Suburbs, Western Chicago Suburbs

“Joe is wonderful. I really got along great with him. He's super knowledgeable and gives lots of helpful tips. I'd recommend Insight Property Services to everyone. I'd give them an A+.”

“Insight did a fine job, and I'd recommend them. Excellent work.”

“I'd give the overall experience an A+. They were great. The inspector was super nice and super friendly.”

“Joe, the owner, was very thorough. He let me ask tons of questions, and he took his time going through our home. He was really helpful, and I appreciate that. It was done very well. They earned an A. He's been very easy to reach, even with any follow-up questions I've had. I'd recommend them.”

“They did an inspection. I'd rate the overall experience as an A+. It was a very good experience.”

“I'd give them an A+.”

“My experience with them was good. I'd give them an A+.”

“I'd definitely give the experience an A+.”

“I would grade the experience as an A+. They were fine. I'd recommend them again. They seem fine to me.”

“I'd give the overall experience an A+. What I saw was very professional. I'm not a professional in construction, but I got what I needed.”

“They did a home inspection. It was A+ work.”

“The guy was real cool. He was very informative. They earned an A+.”

“It's good work and I would recommend them.”

“They deserve an A.”

“They did our home inspection. I'd give the overall experience an A.”

“I got an estimate done for siding and exterior work. I'd give it an A rating.”

“It was a positive experience.”

“They did a home inspection. They get an A from me.”

“I'd give them an A.”

“They were so thorough, that's why I picked them. I'd give them an A. They were really good.”

“They did a home inspection. The overall experience was an A.”

“Overall, I'd give them an A rating.”

“Overall, they were great. They deserve an A.”

“I'd give the overall experience an A.”

“I'd definitely give it an A.”

“They did an installation. I'd give the overall experience an A-.”

“I had a fantastic experience working with Insight Property Services, and I couldn't say one bad thing about them. They did a home inspection and a mold report. Actually, they outsourced the mold and air quality reports, I think. They get an A+ from me.”

“I had a home inspection done by them a few months ago. I can't remember the name of the gentleman who did our inspection, but he was very thorough. He explained things to me very well, and he was just very nice and took his time, which I appreciated. He was very honest about the things that needed to be fixed and what didn't need to be fixed right away. They were recommended to us by our real estate agent, I believe. We are moving, or attempting to move, into a new place. I would say they did a fantastic job.”

“Insight Property Services did a home inspection, and everything was great. Tom, the inspector, was competent, and he actually explained everything pretty well. He was very detailed, and he showed us everything—even minor things that needed to be worked on. The company was a referral from our real estate agent. Everything was pretty standard. They get an A+ rating.”

“He was very thorough in the inspection process. I found them through my real estate agent. They deserve an A.”

“It was a very good experience. I guess they were thorough, and the report was also good and helpful. It was an inspection. The work was A-grade.”

“Everything went very smoothly. They told me what I needed to hear, and when I asked them a question, they were able to answer it. They did a condo inspection. I was actually referred to them by someone I trusted, and that's why I followed through with it. I'd definitely give Insight Property Services an A.”

“He was nice guy. They did a home inspection. He just took his time and appeared to do it right. The company gets an A grade.”

“Insight Property Services did a home inspection for the refinance and for a purchase. When we went to purchase the condo that we're moving into, before we went to the closing, we had an inspection. They seemed to be thorough, and they did tell us some things we had suspicions about. As far as I know, it is fine. They did fine. My husband dealt with them more than I did, but from what I remember, everything was done very well.”

“We had a home inspection in the middle of May. Generally, they were on time and prompt, so it was a pleasant experience. We actually just asked our real estate agent to set it up, and Insight Property Services was the only one that was available. I would give the company an A grade.”

“They did a home inspection. They had a very thorough report and thorough inspection. They were respectful of me and my knowledge. I have had other home inspectors before who were very sexist, and this company was not, so that was nice. I knew people who knew them and had a good experience with them. Their report was thorough, but it was also very quick. I guess I would give them an A.”

“I think that might have been Joe who did my home inspection. He was really thorough, and he explained any questions we had from anything he was finding. He showed us where a lot of things were so we would know, like the water shutoff valve and everything. For me, being a fairly young, new homeowner, it was definitely helpful. He was great with everything. He had done my aunt's inspection, so it was kind of like a referral. He came when he said he would, he got everything done, he explained everything, and the report was really thorough and had pictures and everything. He did what he was supposed to do—he did his job. They're an A-grade company. There were no problems. He was great.”

“The inspector wasn't afraid to get on his hands and knees. He seemed to thoroughly inspect the home. It was in good condition, so he didn't have any bad news for us, but he definitely looked for it. We were moving into the house, and I want to say my real estate agent recommended them. As far as the customer service goes, things on an administrative level were great. Everything was good. They get an A+.”

“They showed up when they said they would, they were professional, and they got back to me on time. They did a home inspection for us. They were a referral. I'd give them an A grade.”

“They were very informed and educated. They just did a standard home inspection. I'd grade the company as an A.”

“I felt that he spent a sufficient amount of time discussing the issue he was here for. I had all the answers that I needed. They were testing for toxins in the building material of our house. I'd give them an A.”

“He was very thorough. We bought a house, and Insight Property Services did a home inspection. He was very prompt and very correct, and he explained everything very, very well. If there was an issue, he said what it was, whether it was a big issue, and when and how it needed to be fixed. They get an A from me.”

“Insight Property Services was awesome. Joe, the owner of the company, is a real thorough guy. His report was detailed and kind of put in layman's terms, which is awesome for a homeowner dealing with inspections. He walked me through the house and certain issues, and he pointed them out, which was great. They get an A+.”

“Insight found something very bad in my house, and since then, my health has been better. I was sick for five years, and he looked to see what was in my house that was making me sick. He found that the gas in my stove leaked—the air and gas mixture was wrong. He was very, very thorough. I was impressed. They're A+.”

“The gentleman that did the inspection was extremely thorough. He went about his business, did everything in a very timely manner, and explained everything. They deserve an A+.”

“I got there when most of it was done, and he explained everything to me. It helped that I did understand everything, but he still explained it in pretty simple terms like I didn't. It seemed to be very thorough and detailed. They did the home inspection. I would use them again. The technicians had an excellent attitude and were very receptive. I would give them an A+ grade.”

“Insight Property Services was efficient. They did it in a timely fashion, and they responded quickly to my request for service. They did the home inspection. I heard about them through a reference from a friend. They were pretty good. I would give them an A+.”

“Insight Property Services is phenomenal at what they do. Every possible nook and cranny was inspected, and more importantly, he told me what needed to happen to make it better. It was an incredibly well-done inspection—I couldn't ask for more. I was impressed with them—they're an A+ company.”

“I guess it was positive—I probably would have remembered something negative. They inspected the basement, and everything was fine. I would recommend their service. I would give them an A grade.”

“Insight Property Services came out and inspected my home. Their service was good. The person who came was on time and very knowledgeable, and they answered any questions I had. I would give them an A.”

“It was positive because the guy knew his stuff. Insight Property Services did a house inspection. He was knowledgeable, clean, and friendly. I think we were here for a good three, maybe four hours, and that was the time frame he told me it would take. I chose them because I knew they did quality work. I would use them again, so they deserve an A.”

“It was a positive experience because the inspector was good and informative. The customer service was good. I believe it took three hours or so to complete the job. They did a complete property inspection. I am not going to be moving for a while, so I would use them again, but probably not in the near future. I chose them because they were recommended by my real estate agent. I would give them an A rating.”

“My experience with Insight Property Services was positive because Joe was very professional, personable, thorough, and easy to work with. He knows what he is doing. I've been using them for about five years, and I always recommend them. They've earned an A grade.”

“Insight Property Services did a house inspection. They put a fan on the door to see how the airflow in the house was, and they did thermal imaging of the leaks and gave us a plan to better fix them. I had no communication problems with the crew. I would recommend the company, and I would give them an A.”

“Insight Property Services did an excellent job. They are top-notch. They did my home inspection, and we use his inspection like a manual of the house. Everything he identified has either come true or needed to be addressed. He identified everything—he was very thorough. It took five to six hours, which was the time frame he told us. I plan on using them again. They have a lot of bandwidth for the type of thing they can look at. They do energy audits along with the home inspections, so they can give you an analysis of how the house is performing from an efficiency standpoint. That kind of separates them from a lot of other inspectors that focus on the sticks and stones of the building. They're A+.”

“I had a problem with a leaking roof that no one could figure out. Insight Property Services came in with their technical gadgets and equipment and helped me determine the source of the problem. I hope the problem is solved now. This, unfortunately, happened at the end of winter, so I really won't know if it's been solved until the next cycle of ice and snow. The inspectors did a great job. They were very thorough and polite. They went about their business, got it done, and came back to inspect again, free of charge. It was a very good experience, overall. It took about four hours each time. The cleanup was excellent. They took care of everything. I would use their services again, and I would rate them as an A.”

“They were detail oriented and professional. They had a good follow-up with their report, and they sent me a link directly to their website. I purchased the home inspection with my property. I'd give them an A.”

“Insight Property Services was fantastic. They did a home inspection for me, and they took care of everything. They were clean and friendly, and they came on time. They were more exceptional than other companies I've dealt with in the past. I would certainly use them again.”

“Insight Property Services was very thorough. They took time to explain what they were doing and the results of the home inspection. I felt like they were doing the best that they could for my home, and I really trust their work—they deserve an A+.”

“It was excellent. They were very good and very thorough. They did a home inspection for me. They were just very thorough, willing to help with the deadlines, and that sort of thing. They did a good job. I would use them again. It took just a couple of days. I needed it quickly, and he was able to accommodate that—I think he came on a Saturday, even. I chose them because they were recommended by somebody who came to look at the insulation problem I was having. I would recommend them. They're A+.”

“They were very thorough. They were able to come out and do what I needed to have done on short notice, and I think they did an awesome job. They did a home inspection on a property that I was thinking of buying. There were two of them, and they were both nice, friendly, and thorough. They explained everything that they were doing. They knew what they were doing, and they did a good job. I would use them again, and I would give them an A+.”

“They did a complete home inspection, and they were great. He did a very thorough job. He explained everything he was doing and provided a thorough report when he was done. He did a great job. The customer service was great, too. I had met Joe before. He did a good job. I was impressed by the company, and I went from there. I would recommend them. They were honest and thorough, and they did a good job. They get an A+.”

“Joe—I believe he's the owner or the manager—does a great job. He was phenomenal. He really helped us out. My husband met him in a business networking group. They helped us identify problems in our home that we needed to have fixed. We'd give them an A.”

“I was satisfied with their service. They did a full home inspection for a home that I was purchasing. As far as I can remember, the technicians were nice. I would use them again, but hopefully, I won't move. I would recommend them. They get an A+ because there were no issues.”

“I had a great experience with Insight Property Services. They are very good people. They were very professional, very knowledgeable, and very courteous. It was a home inspection. I would definitely use them again, and I have referred them already. They definitely get an A+.”

“I believe the report they sent me was very thorough, and they offered really good suggestions as to what needed to be addressed. I think he was really professional. He did a good job, and his cleanup was good. They finished within the time frame they'd said. I would use them again if I had to. I chose them due to a realtor's suggestion. I would give them an A.”

“I thought Joe was very thorough and very detail oriented. He knew his stuff. I would definitely recommend them. Insight Property Services is an A.”

“I liked the information they provided—it was useful. The person who came to my home was on time, knowledgeable, friendly, and respectful of my home. I believe I chose them because of a recommendation. I have not had an opportunity to recommend them, but I would if I had the chance. I would rate them as an A.”

“They were very professional; they explained everything they were doing and why they were doing it, they gave me choices, and stuff like that. They responded in a timely fashion. I have the report, but I still have to meet with them about what I can do to make my home more efficient. I found out about the service through a friend of mine. I would give them an A.”