Robert Bair Plumbing, Heating & Air
9th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Robert Bair Plumbing, Heating & Air has received 4.8 out of 5 stars based on 143 customer surveys.
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9th year as a Best Pick Call
"Over the last 44 years, my team, my family, and I have been working every day to make Robert Bair Plumbing, Heating & Air the most trusted and dependable heating and air conditioning company in the western suburbs. We are your full-service company for all your plumbing, heating, and air conditioning needs."

Robert Bair | President
Company Information
Services Offered
Robert Bair Plumbing, Heating & Air offers installation, repair, and maintenance of heating and air, boiler, and hydronic equipment. The company specializes in a range of energy-saving products, from high-efficiency heating and air equipment to geothermal and solar energy installations.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
The local company began in 1974.
Distinctions
Robert Bair Plumbing, Heating & Air received the 2009 Chamber Choice Award for Best Service from the Downers Grove Area Chamber of Commerce and the 2009 Small Business Excellence Award from The Daily Herald Business Ledger. Robert Bair Plumbing is certified as a Mitsubishi Diamond Contractor and a Trane Comfort Specialist, and its staff includes plumbers who are certified by the Illinois EPA to perform work on backflow valves.
Areas Served
Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

Compiled Score:

Robert Bair Plumbing, Heating & Air has received 4.8 out of 5 stars based on 143 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/22/2017

“They're very responsive, very thorough, very clean, excellent service, and good installation. They do the service on our unit. It's been great. We put in a heating and air conditioning system three or four years ago and they serviced the heater. I'd give them an A+. They're good. I already have recommended them.”

Review by
09/22/2017

“Robert Bair were very good at what they did and they left the house clean. They were very knowledgeable about what they were doing. They replaced our heating and air conditioning unit. I'd grade them as an A+.”

Review by
09/22/2017

“The speed in which they got everything done and the price. The installed a new water heater. We just lived in the area and are familiar with them through neighbors. I would grade them an A.”

Review by
09/22/2017

“I’d give Robert Bair an A because they fixed it right away and it was a good price. They replaced the capacitor in my air conditioner, it took them 20 minutes. I would grade them an A.”

Review by
09/22/2017

“They did our furnace and plumbing, I would grade them an A+.”

Review by
09/15/2017

“They just did what they were supposed to do. It was regular maintenance. It was for heating and air. I would grade them an A.”

Review by
09/15/2017

“We've been using them for years and everything's always satisfactory. They put in a water heater. I'd give them an A overall.”

Review by
09/06/2017

“They were quick and efficient. It was HVAC work. It was general maintenance. I would give them an A- overall.”

Review by
09/06/2017

“They did excellent. Excellent work. They were cleaning out the heater; we were having some problems with the blower and they got the job done. I'd give them an A.”

Review by
09/06/2017

“They were very responsive and easy to work with. It was air conditioning and heating. I had a problem with my refrigeration coil in my furnace. A in all regards.”

Review by
09/06/2017

“It was very very negative. First of all, they said they had to order a part and it was too long to get it and they were very expensive. We had bought a new wall mount furnace and they had to order a couple of cuff links and it took them about two or three weeks. I would grade them D.”

Review by
08/31/2017

“They did heating and air conditioning. I was overall satisfied after the work was completed. I’d give them an A.”

Review by
08/15/2017

“They cleaned the furnace. They were local, not too far. They cleaned out my furnace. I'd give them a B+.”

Review by
08/15/2017

“Robert Bair is reliable. Their workmen are friendly, competent, and gave me good advice. They did air conditioning and heating. I'd give them an A+ overall.”

Review by
08/15/2017

“They're clean, they're on time, they're very helpful, and they don't overcharge for their service. They are higher than most but they don't overcharge. They've done air conditioning and heating work and plumbing work for me. I'd give them an A+. They're a good company. I always do recommend them.”

Review by
08/15/2017

“The main thing is that they are listed to actually work on our furnace and do any repairs that might be necessary as opposed to just a cleaning company. Just furnace and air condition check so far. So far, so good. I'd give them an A+. Everything works. We had an issue this year where they were supposed to come and they did not come—I don't know—but then they gave it to us for free, so that worked out. I think it was the air condition check which was not a huge deal anyway. Punctuality was generally good.”

Review by
08/12/2017

“They gave us a lot of different options and so that was nice. I'd give them a B. They're a little expensive but I probably would recommend them.”

Review by
08/12/2017

“They're a great company; I've had them for over 30 years. They do work on my whole house. I'd give the overall experience an A+. I would recommend them to anybody.”

Review by
08/12/2017

“I've had a positive experience before, that's why I keep on calling them. They help replace some plumbing, new water heater, and a drain add-in. I would say A. I would recommend Robert Bair.”

Review by
06/24/2016

“I've had so much work done, my air conditioner went out. Sometimes they have done plumbing for me. They're dependable. I wasn't here when they did the work, my husband was, so I will give them all A's.”

Review by
06/24/2016

“They did plumbing work for me, but in the past, they've done HVAC work for me. It's been good. I haven't done a price comparison in the area. It seems a little high to me, but the people and the work they've done has been great.”

Review by
06/24/2016

“They did some plumbing work. They put in both air conditioners and changed out both of them. They're prompt, you know what they're going to charge, they do the work, and then they're done. They're an A. They've always been an A.”

Review by
06/24/2016

“It was working. If they came here, they came for annual tune-ups. They do the job right. I call them because they're here in the neighborhood. Everything was excellent no complaint that's why I call them back every year.”

Review by
06/24/2016

“They replaced a leaky, broken faucet so they put in a new one. In the past, they've done HVAC work for me; they installed a furnace in my garage. I like that they come when they say they're going to come, they have good prices, and workers that clean up after themselves. They deserve an A+.”

Review by
06/24/2016

“I actually needed to call them to come back because they didn't test the gas pressure when they hooked up all the lines. They moved some gas lines for the chimney. They didn't do any plumbing work. They came out quickly, so that was good, I liked that. I'd rate it a B+. They didn't leave any messes.”

Review by
06/24/2016

“I would recommend them, but there was one issue that I did have. It was good work with a slight issue.”

Review by
06/24/2016

“I had a positive experience.”

Review by
06/24/2016

“I had a positive experience.”

Review by
06/24/2016

“They were fixing our furnace, in the past they've done plumbing work. Perhaps it was a year or so ago. They fixed it. I guess an A.”

Review by
06/24/2016

“The flame sensor on the furnace went out. They didn't do any plumbing work. They're friendly, helpful, and patient. They're an A+ company.”

Review by
06/24/2016

“The igniter on my furnace wasn't heating, so they came out and they serviced it. I liked how quickly they came out. They were very easy, no problems. Overall, they're an A.”

Review by
06/24/2016

“I think it was furnace. They came out right away because it was making a noise. The person who came was really good, friendly, and they took care of the job so. It's an A.”

Review by
06/24/2016

“We have yet to have them come by, we do have an appointment, but it's not until the end of the month. They serviced our HVAC system in March. They have been exemplary in terms of their service and professionalism. They're a plumbing company with heating and refrigeration. I have nothing but praises of accolades and I will continue to have them do my plumbing and air conditioning service. A+. They're second to none. It's a certainty that I would recommend them.”

Review by
06/24/2016

“They installed a new faucet in my kitchen sink. They did air conditioning and heat work years ago, not recently. They put a new starter in one of my furnaces, and they poured Freon in my air conditioner one year. They've done some things on the air conditioner and furnace. I like that they're close by in Downers Grove and I live in Naperville. They're reliable. If they say they're going to be here, they're going to be here. If they're running late from a previous job, you always get a phone call from the office saying, 'They were supposed to be there at 2 o'clock, they'll be there at 2:15.' They are very friendly. I've continued to use them for everything I need. I'd rate the overall experience an A+, I've never had a problem in all the years I've used them. They put in a Corian sink for me, they put in another faucet for me, they repaired my toilets, they put a faucet in my vanity in my powder room, they've done huge things, and everything they've done is A+.”

Review by
06/24/2016

“It was OK. The first guy was a negative experience. The second guy did better. They're not incredibly thorough, I had to stand there and go over it and stuff. They put a new line in the basement for an air vent up to the bedroom. The first guy did the easy work and he was leaving and there was very little air coming out, that's because when he was doing the work he pushed the vents further up in the ceiling apart so there was no air coming up. He wanted to be paid and he wanted to leave and I had to say, 'No, I want someone else to look at it.' Then the next guy came and he did a better job. I'd rate it a C.”

Review by
06/24/2016

“Robert Bair did plumbing work last summer. It was fine. The HVAC work was something separate. They helped us clean out our vent before Winter or during Winter. I think it was in our other home, we had a little plumbing emergency, and they came over. We were happy with everything. I like their quick response and helping us if we have questions when we're there. I'd rate the overall experience an A. We're not having any issues, we wanted to make sure everything was clear; we have young kids in the house. When we moved into the home we weren't sure that they had done it prior. The problem was solved.”

Review by
06/24/2016

“It was fine. They installed a sump pump and cleared out the drain. As a matter of fact, they have worked on my HVAC unit, cleaning, and service on one of my furnaces. They had a quick response, and they were in and out. It was good. I'd give them an A grade. Everything was actually very good. I recommend them.”

Review by
06/24/2016

“They  were fixing a leak from a shower. They've done air conditioning work for me in the past, basically furnace repair. They come out quickly. They're prompt with their service time, and they come out at their scheduled times. So they're on time for their appointment that they've made, overall, it's perfect customer service. A+ overall experience.”

Review by
06/24/2016

“They  come out twice a year, once to service my heater and once the air conditioning. They do plumbing work for me if I need it done, but I haven't needed any done. They show up on time, they dress neatly, and they clean up after themselves exceptionally well. They're very knowledgeable in explaining what they're doing. They're an A+ company.”

Review by
06/24/2016

“My husband contracted with them, but I'm pretty familiar with Robert Bair, I've had them before. I think we had a problem with our air conditioner, so he fixed it. I think there were mice living around it. They do A/C manual cleaning and we've had them put a hot water heater in our other house. I think they're polite and they're professional. The estimate seemed fair and they did a good job. I would say an A. I'm extremely likely to recommend them.”

Review by
06/24/2016

“I have used Robert Bair Services for more than 20 years. Furnace, A/C, toilet, air filter, sump pumps. Always had a positive experience. Their office people are friendly, understanding, and competent. Estimates of arrival time are right on the money. The service techs have impressed me with their experience and knowledge. Always friendly! Robert Bair may be more expensive, but I know I can count on their work.”

Review by
06/24/2016

“My air conditioner was cleaned, but it's my guy that I always have. I had a name and he comes directly—his name is Mark. I think it was a white van he drove. He's always fine, always pleasant. They've never done plumbing work for me, only furnace and air conditioning. They come when they say they're coming, and are accommodating in the times that I need. I'd rate them an A.”

Review by
06/21/2016

“They did a faucet replacement and some other little plumbing items. Over the years, they have done lots of different work. Whatever they do, they do it very well and efficiently. They are really good. They're A+. All of their behaviors are very predictably good. I know because I'm picky and I can't really find anything to complain about, except that they're really expensive.”

Review by
06/20/2016

“They  have a lot of technicians, so you can usually get someone in pretty easily. They did some HVAC work for me, cleaning it out. It really depends on the technician. The last guy I had was really awesome—I would grade him an A+. I think they're limited in what they can do because if you need something better well rounded, there isn't a particular specialist. Overall, I'd rate them anywhere between an A+ and a B, A- I guess.”

Review by
06/20/2016

“The guy fixed it, but the cost felt kind of outrageous. They're close. I'd grade them a C, cost wise it was a negative experience. I was going to do it myself, but I called them and I didn't think it would cost what it cost. That's what I'm saying. They're very expensive people. Quality of work was OK. The guy was OK, he knew what he was doing. He was clean.”

Review by
06/20/2016

“They seem to be honest, straightforward, and they do good work. It's reasonably priced. They checked my HVAC out last year. I would say A.”

Review by
06/20/2016

“They're on time and do good work. They did HVAC work. They deserve an A.”

Review by
06/20/2016

“They were knowledgeable, clean, and they seemed to know what they were doing. I would give them an A-.”

Review by
06/20/2016

“Robert Blair serviced my furnace and air conditioner. They did a fine job in getting our furnaces cleaned, and they were very informational about things we can do on our own to keep them in good condition. Overall, I'd grade them A+.”

Review by
06/20/2016

“Tony is a very nice man and very competent. It was A/C work. I'd give them an A, there's always room for improvement. It's working fine, the air conditioner's on, the house is cool. He was here on time.”

Review by
06/20/2016

“The  gentleman was very informative, he was all around very professional I thought. It was great; it was a very good experience. They cleaned the furnace, it was a basement check. A+ definitely.”

Review by
07/17/2015

“I cannot remember what type of work they did. Their customer service was excellent. I'd rate them an A+. Oh I've been using them for years. They do both plumbing and HVAC work.”

Review by
07/17/2015

“So I guess it was a service, they changed some outside faucets, but they also came by to do. Well they've both heating and air conditioning and plumbing and it was in the last two months. One was just a clean and check of the air conditioning and the other one was plumbing replacing some outside faucets. Their customer service is very good. It's very good overall. They're A in what you just asked about customer service. I'd give them an A on plumbing and heating and air conditioning.”

Review by
07/15/2015

“It was fine. They're quick and reliable. They did some work with the air conditioners. They were just local. You can put an A for all.”

Review by
07/15/2015

“They did a great job. They installed a new air conditioner and a new furnace. I'd say an A.”

Review by
07/15/2015

“They're easy to work with. I mean I've worked with them several times in the past and they're professional. They don't charge over whatever prices they quote you. Customer service was great. I would say an A. They've done both HVAC and plumbing work.”

Review by
07/15/2015

“They're very friendly and they're very knowledgeable. They've done furnace work and air conditioning work. It was repairs. We've been using them for such a long time I can't remember how we first got onto them. I've been using them about 15 years. I would have to give them an A.”

Review by
07/13/2015

“Actually they were here twice. They did heating work and then they came back a short time ago to do work on my faucet. The heating part was positive, the faucet one was kind of, it was OK. It was back and forth. The guy couldn't take the faucet apart and then he finally did and so it was, it wasn't the best experience with the plumbing part. May was the heating. It was alright. He didn't have the part, came back the next day but he fixed it right away then. I guess it was fine when they fixed what had to be done. There was a faulty gas valve I think. They needed the valve. The next day they came back and fixed it. I'd say B+.”

Review by
07/13/2015

“They got the job done. They were fine. They couldn't get it all done in one day. They had to come back and do it and they did make some mistakes in communicating with one another, but they came. They were supposed to call my neighbor and they never did so they had to leave and then I called, and said, what are you doing? You're supposed to call my neighbor, and they didn't so it was just that their own internal communication loss. But they ended up coming back. They had to do it over two days as opposed to one because of the delay. They were replacing the air conditioning unit. We've used them a long time. I'd give them a B.”

Review by
07/13/2015

“Early May was not the positive experience. The last person who came here, it was very positive. Well we had a problem with our water softener and so we ended up getting a new one and basically the person who installed it really didn't understand, didn't know what he was doing with regard, he just wasn't trained well enough. It was a couple of weeks later when we realized it wasn't working. I called them back. I do want to make sure the wrong person doesn't get the rap for this. Because three people came out and the second guy who came out really tried to get it working and came right out and said, I'm not familiar with this. I'm going to have to go back to the office and find out. But I don't know if he forgot or what, and then I ended up calling back and then they sent out a guy who really knew what he was doing, understood it completely and he has it working. Not only did he have it working but he explained the process to me so that I understood it. The appointment with Jason did not go well. I've used them for years. They're very professional and I intend to continue using them. They did take care of the problem eventually. I think what I would have preferred is if in the beginning they had just sent somebody who really knew what they were doing and then secondly, you know when the next person came out and tried to figure it out, he was very honest about it. He knew more than the first guy did but he still didn't really understand what was going on. If he had gone straight back to the office and they had that day called me and said, tomorrow we're sending out so and so. That would have been great. But I ended up having to call them again and that's where I think, I think those are the two statements I would make that would be critical would, the first guy didn't know what he was doing and they shouldn't send somebody out who, you know I paid 1300 dollars for this and then secondly, you know it would have been nice if they had followed up and called me after the second guy instead of me having to call them. But I love the company. I still love the company. The people who work there, you know the women who answer the phones are wonderful and really, everybody who comes I get my heating and cooling through them also, that furnace work done. Everybody's very professional. Let's go with the overall experience and say a B.”

Review by
07/13/2015

“The fact that they solved the problem and he explained many additional things that were currently going on with our air conditioning and what some of the options would be if his solution didn't work. From my standpoint, several of the items he shared with us we never knew and we had asked others before about why this particular thing was happening. They didn't have a good answer and he had an answer that made sense to me, and he was here on time. He was willing to talk with us about air conditioning so it was just an overall great experience. In this particular case the problem was related to the Freon. The Freon was I guess, depleted somewhat and they were unsure as to whether just adding Freon was going to solve the problem or there was a deeper problem like a leak in the system and the Freon choice was mine to make over anything else, which is the one I chose and it proved to be the solution. I went onto Trane's website. Trane is the manufacturer of the equipment. Went on their website and noticed that they were a certified installer of Trane equipment, although there are a lot of companies out there doing Trane repair work. They were one of two or three but were actually certified. And I had an experience with one of the other ones that was in there that had serviced me the last time, different company and they did not meet my expectations so I didn't call them. I'd give them an A and there's something else that's important to note. This air conditioning service, although I had a problem, I was hiring them to do a full check of the air conditioning system and for that to happen it had to be a certain outdoor temperature. I called them the first day and said, maybe it's going to be too cool tomorrow so we reschedule. They proactively called me the next two days, the next two times, suggesting that we reschedule it because the outdoor temp potentially is going to be a little too cool and they won't be able to do the job adequately and that I appreciated. I never remember that happening with any place that I dealt with. It was a good experience with the office I guess is what you'd say.”

Review by
07/13/2015

“The workers were efficient and did a great job. I believe they did a valve change on a radiant heater. You know what, I've used them in the past so that's the main reason I chose them. They would get a B. There weren't issues with the service. They were a little more expensive and that would be my only issue. If price wasn't a factor then they would be an A.”

Review by
07/13/2015

“They came out quickly and they solved the problem. We thought our air condition was broken and it actually just needed more Freon so he fixed it really quickly and gave us more Freon and it was just easy. We had just used them before and a friend had also recommended them like a couple years ago. They would get an A.”

Review by
07/13/2015

“They got to the problem that we had. There was a little issue whether the air conditioning was working properly or not and then the technician dug around and filled in, dug into some stuff and found what it was and took care of it fairly quickly. I think we've been using them for a while for just cleanings and general maintenance on both the furnace and the air conditioning unit. I know we have their card on our furnace downstairs. I'd give them an A+.”

Review by
07/10/2015

“The air conditioning was broken and they told us that after they charged us for a part, so it was completely broken. But they charged us for a part that we couldn't use because it was broken. So they knew that the A/C was broken, beyond repair, but they still sold me a part as if that would be the thing that fixed it. Then they said that if we bought a new air conditioning unit from them that they would give us the $350 credit that we spent on the part. So I don't know if you would call that a con, but that's what happened. That was it, I would not use them again. I would give them a D.”

Review by
07/10/2015

“I used them multiple times. In April I had a problem with my boiler and the man came out. He determined that the thermocouple needed to be replaced, which he did. He was fine. Very good job. Everything worked after that. Well I don't think I used it after that much but at any rate everything on that visit was fine. They seemed to do a good job. I call them as long as they do a good job. I'd give them a B. They seem to be doing a good job lately with what I call them for and I think I'll just leave it at that.”

Review by
07/10/2015

“They're always prompt. They have decent prices and good quality things and don't try to oversell you things. They did water heater, sump pumps, furnaces, a number of different things, air conditioners. They've been here a lot. I'd give them definitely A.”

Review by
06/24/2014

“Robert Bair Plumbing and Heating restored my air conditioning service which I thought the only problem was the Freon and they agreed. They cleaned out my existing unit, restored the Freon and it worked fine from there. The technician was very friendly, came in did his job and that is what made me happy about it. This was my first time using them and I would use them again. If someone asked I would tell them they are one company that I used that worked out fine for me. Everything has held up great still no problems. I would give them an A rating. In the beginning he said these are some things that need to be done yearly, he explained what needs to be done, went through those processes with me and he showed me what I needed to do to maintain my service on a yearly basis for myself. That is what they took care of - the Freon installation so yea I would say its an A. I would say A, no one gets an A+ there is always room for improvement.”

Review by
06/23/2014

“Robert Bair Plumbing and Heating did what they needed to do, they were polite and got the job done. Last time they just serviced the air conditioning. That is hard to say, several years I guess I have been using them. I would probably say an A rating.”

Review by
06/12/2014

“They did what they said they were going to do. I am pretty sure I had a written estimate before they started. We replaced a furnace in the basement, and they did something with the air conditioner a year before that. At this point, I don't remember what it was, specifically. I would use them again, if needed. There is not really any area of service they could improve on. I would give them an A- rating.”

Review by
06/12/2014

“They are very good. I know they were here to do the plumbing when we put an addition on. I think they put in our boiler—our hot water heater. My husband uses them. We don't need their services that much, but whenever we have, we have been satisfied. I would give the company an A rating because they are fine.”

Review by
06/10/2014

“I have a contract with Robert Bair, and whenever anything goes wrong, they are here right away. They don't put me off, and the people they send out are pleasant and seem to be well-informed. I have the furnace cleaned every year and the air conditioner checked every year, but what they did the last time was something with the water heater; I can't remember exactly. I would give them an A+ rating.”

Review by
06/10/2014

“They installed a furnace and an air conditioning unit, and they worked fine. They left it in good condition, except for one thing—a couple of weeks ago, I turned on the air conditioner, and it didn't work. I fiddle-faddled with it and couldn't get it to go on, so I called for service. A man came out, and the customer service was excellent. It turned out that the air conditioner was installed on an ice-cold day in January, and they didn't put in any Freon or something. He charged it up when he was here, connected the fuses to it, and explained to me how to operate the gadget. It was been working ever fine ever since. The technician was a friendly guy; he was a giant who should be a fullback for the Bears, but he was a very helpful, nice man. He did not leave a mess at all. As a matter of fact, he was very conscious about not stepping on flowers and stuff like that out there. They deserve an A+.”

Review by
06/10/2014

“I would have liked to been aware of more of the options that I could have had in replacing my furnace and air conditioner. Robert Bair Plumbing and Heating took about four or five days because they were having trouble getting something right. I mean they finally did. They had to come back out quite a few times. For whatever reason the new air conditioner ended up having a leak in the coil so they had to come out and replace it. It was only like a month or two old and the air condition wasn't on because it was replaced in February. So obviously we really haven't really had air conditioning weather yet and the first time that I turned it on, it wasn't cooling. When I called them they did come out right away and there was a leak in the coil. I mean it was the fault of the manufacturer and they took care of it immediately. But you don't expect something brand new not to work. I chose them because they were recommended them by an associate of mine. My furnace went out in the middle of the winter so I didn't have time to shop around but their salesman from my perspective talked a lot by said very little. So I would have liked to have had more options so I finally said just replace the furnace with whatever is in there. When I have called back with an issue they have been very accommodating. I would give them a B rating.”

Review by
06/10/2014

“I think Robert Bair Plumbing and Heating started my furnace. They fixed the problem. The work has held up OK and I didn't have to call them back out. No I didn't deal with their customer service. It didn't take that long to do the work. One worker knew what he was doing and the other one was an intern. They cleaned up after themselves. I don't recall how I heard about them. They were a little expensive, a little on the high side for the work that they did. Yes they came out on time. I include the price so B rating. The price is the only reason it wasn't an A. No.”

Review by
06/09/2014

“Last year was the first year I used them; they came out in the summer and got the air conditioner ready. Everything was fine. I had a good reference on them. In fact, I have them coming out again next week. I chose the company because I was paying a lot more with my natural gas. I was paying for stuff that I never even had any problems with, so that is why I asked my plumber. He gave me a few names, and Robert Bair was the first one we got. We went along with them, and I have no complaints. They get an A.”

Review by
06/09/2014

“There are no problems. They come when you ask them to come, and they get it done. They are very good and very efficient. I don't remember what they did the last time, but I think there was something wrong with the furnace fan. That was it—the furnace fan. The work has held up fine; it’s been really great. I think we have a service contract with them. It might have run out, though. I haven't noticed lately, and I don't know if it was renewed or not. We really should renew it, though, because both our products are by them. We will definitely be using them in the future. The workers are very nice. They don't make a mess, they get it done, and we never have a problem with it. I would tell others that the company is very reliable, and they stand behind their product, which is very important. They’ve earned an A+.”

Review by
06/09/2014

“Robert Bair is awesome. They work on our air conditioner and heater, and they do our tune-ups every year. They’re really good about working with you when they come out; the people are great, and the quality of their work is excellent. They’re A+.”

Review by
06/06/2014

“They were on time—in their two- or four-hour window—and they did the job decently. I think they were a little more on the expensive side, but I was pleased with the job when it was done. They provide enough services for plumbing. This time they routed my sewer line; I don't know what you call it, but I had a path or a vent that cleared the sewer line. I didn't have any problems, but I wanted to make sure there wasn't any breakage or blockage. Then I had my air conditioner checked. I have a five-year contract with them to do the furnace and air conditioner; it may be up to six years, but I can't remember. I am pleased with the technician who comes out and checks my air conditioning unit. I would give the company an A rating.”

Review by
06/06/2014

“Robert Bair did a great job. I know it wasn't heating and cooling; it was plumbing, but I couldn’t tell you what they did. It was not my first time using them. It is always positive because they always come on time. They set an appointment from eight to four o’clock and call to let you know the driver is on the way. They are clean and have a good attention to detail. I would grade them an A.”

Review by
06/06/2014

“Robert Bair is a very good company. They cleaned my air conditioner, so it took a few minutes. I heard about the company because they were about three blocks from my house. The technician who came out was very good and very nice. I would use them in the future if I needed to, and I would recommend the company. I would have to go with an A+ for them because I have no complaints.”

Review by
05/28/2014

“They were very good, quick, and efficient, and it was cleaner when they left. They installed an air conditioner and a heating system for me, just as a complete replacement air system. I would give them an A+ grade because they were very good.”

Review by
05/28/2014

“I highly recommend Robert Bair because they are punctual and do everything well. They have done the sump pump, the furnace, and just the cleaning of our air conditioner and furnace.”

Review by
07/18/2013

“Robert Bair Plumbing and Heating did some work for me in the past. I thought they were qualified. They knew what they were talking about. The workers were polite, cleaned up after themselves. Two years ago, they did a new furnace and air conditioner and a few months ago we had them do a water heater. They were highly recommended by a friend of mine who had a lot of work done with them so I figured I'd stay with them. They'd be A+.”

Review by
07/18/2013

“It was positive because the workers were very courteous, professional, did the work, did what they were supposed to do so I was happy with the whole procedure. The last time Robert Bair Plumbing And Heating was here they installed a water heater. The timeframe was excellent cause it was broke. They came out that day and replaced it that day. I used them a couple times over the years here and there so I guess in the last, let's say 3 years, I might've used them 2 or 3 times. I think they looked at my furnace once and another time I think they looked at my sump pump, I would give them A+.”

Review by
07/17/2013

“Robert Bair put in my heating and air conditioning system. It was my first time using them, but they were recommended by other people I knew. I'd grade them as an A. I would say that this is a company that stands behind their products, and other people should use them. Robert Bair Plumbing, Heating & Air has a good reputation.”

Review by
07/17/2013

“They did air conditioning work and some plumbing. The work quality was good, and the workers have all been very friendly. They're highly recommended; we have used the company before. They're an A+.”

Review by
07/16/2013

“Robert Bair Plumbing and Heating performed the work as prescribed and the price was reasonable and the technicians were very personable. I used them twice. They installed a wall furnace and then I had to have them come back and route a drain pipe for me. I would give them an A+.”

Review by
07/16/2013

“I think something to do with the furnace, heating, and air is what Robert Bair did—a repair. The people who did the work showed up on time, and they were very respectful of my home. I would use them in the future if I needed some services done. I'd rate them as an A.”

Review by
07/16/2013

“Their response and time frame were good when they put in a new HVAC system in. The workers were good, too. They made a mistake, but they corrected it. There was a defect with the system, but they corrected it and stuff, and I'm OK with it. They earned their A.”

Review by
07/16/2013

“Robert Bair installed a furnace for us, and they did a great job. They were very professional, they were courteous to me—they were great. I’ll give them an A+ grade. We loved them.”

Review by
07/16/2013

“They installed an air conditioner and a furnace last year. Robert Bair did a good job. I think it was my first time using them. They're a local company. They get an A grade.”

Review by
07/16/2013

“The person from Robert Bair arrived on time, was courteous, did his job, and worked well. I think he was there for something with the air conditioner. The quality of the work was fine, and the workers who came out were wonderful—very nice. I would definitely use this company again. I would grade them as an A+, and I would tell someone who asked about their service that if they need that kind of work done, they should give Robert Bair a call.”

Review by
07/16/2013

“Robert Bair Plumbing, Heating & Air replaced a gas valve on my furnace. I think the technicians just did things the right way, and they didn't try to upsell or anything; they were pretty straightforward with me. I just used them again today. I have a five-year contract with them for the furnace and air conditioning; they just do regular maintenance. I would give them an A+.”

Review by
07/16/2013

“Robert Bair Plumbing, Heating & Air was doing an annual checkup on my heating and air conditioning system. The quality of the work was fine, and the workers were polite and efficient. They came out on time and all those sorts of things. I guess I'd give them an A. They are efficient and have a high level of professional competence. It was my second time using them.”

Review by
07/15/2013

“Robert Bair Plumbing and Heating did some work for me awhile back. I liked their professionalism, attitude, expertise. I thought the quality of the work was very good. The technicians were courteous, professional, good. They've been here maybe six or eight times now in the last several years. They do plumbing work for me. They worked on a water heater, and I think some furnace work too, and some sink work. I would give them an A.”

Review by
07/15/2013

“Most recently, Robert Bair Plumbing, Heating & Air did a furnace and A/C unit for me. I had used the company before. I keep using them because I like their people and service, they don't leave a mess, and their prices are competitive. I've used them over the years; it's been several years that I've used them. They’ve earned an A+.”

Review by
07/15/2013

“The work Robert Bair Plumbing, Heating & Air did for me was excellent. They put in an entire new HVAC system. The time frame was excellent; it was on time. I liked everything—the people who got the job finished by when they promised to have it done, the service, the follow-up, everything. Everything was excellent. They earned their A+. They did well.”

Review by
07/15/2013

“I keep using Robert Bair Plumbing, Heating & Air, so I must think their work is OK. I keep coming back to them for service because I'm comfortable with them. I don't know any other company that I would want to use. They get here promptly, and they get the job done. The last time I used them, I think it was for semiannual maintenance on my heating and air conditioner. Their customer service was adequate, and the workers were polite. I’ll give them an A-.”

Review by
07/15/2013

“I think Robert Bair Plumbing and Heating has been here a couple of times. The first time they replaced the boiler. The second time, we had them just come back - the second one needed to be replaced. Their technicians were very good. I would certainly recommend them. I would give them an A.”

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