Ravinia Plumbing & Heating Co., Inc.
9th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 528 Surveys
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Compiled Score: star star star star star
Ravinia Plumbing & Heating Co., Inc. has received 5 out of 5 stars (A-rating) based on 528 customer surveys conducted by Best Pick Reports.
9th year as a Best Pick Call
"Our customers have trusted us to keep them comfortable since 1928. We repair and maintain all brands of furnaces, boilers, and air conditioners, and we install energy-efficient systems to save on energy costs. We provide 24/7/365 emergency service, and our technicians are all background checked and drug tested."

David Ariano | President & Owner
Company Information
Services Offered
Ravinia Plumbing & Heating repairs, maintains, and installs boilers, furnaces, air conditioning systems, internet-controlled thermostats, humidifiers, air cleaners, air purifiers, radiant and geothermal heating systems, zoning, and duct work. The company services all brands of heating and air conditioning equipment.
Warranty
Ravinia offers one- and two-year labor warranties for Home Care Club members. Ravinia honors all manufacturer warranties.
Company History
Ravinia Plumbing & Heating is a third-generation family business that started in 1928.
Distinctions
The company is a factory-authorized Carrier dealer.
Additional Information
Ravinia offers green products, such as geothermal heating and cooling systems, high-efficiency furnaces and boilers, and products to improve air quality.
Areas Served
Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They're fantastic. They're great. They mostly did furnace and air conditioning. They're very professional, very thorough. They know what they're doing. They got it done the first time. I would give them an A. I'd be very likely to recommend them.”

“It was easy to schedule the appointment. They gave me a variety of times so it was easy to find one that worked. They called ahead of time to let me know they were coming, they showed up on time, and they completed the work that they said they'd get done. This last time it was furnace maintenance. I'd give them an A. Nothing was broken, so it's not like they fixed something that was broken. It was just the maintenance. Their customer service was good. First, they took the call and scheduled the appointment and did a great job. The punctuality was excellent. They called ahead to let me know they were within thirty minutes of being there. They came within the timeframe that they had been booked. All of that's good. They didn't leave a mess. Everything's working, so I would say they know what they're doing.”

“They replaced an HVAC system, including air conditioning, in one working day. They were here most of the day and stayed until it got done in the early evening. I'd give them an A+. Customer service was better than I deserved. They are the very best I've found. In every single way, they are an A for me. I have already recommended them to a friend, and I will continue to do so.”

“They were great. I have no complaints whatsoever, I would use them again. They did the furnace and they did some electrical work. And both of the guys were good. They were great.”

“We were very happy. Everything's fine. They fixed it. We were happy they fixed it. They did work on the air conditioner on a very hot day. We were fine—A. We were very pleased. We've used them before. We were happy with everything. We would recommend them. We'd highly recommend them.”

“I've never had anything bad, I've been dealing with them many times. I had the furnace cleaned for the winter. I would grade them an A+. I'm satisfied with everything they've done. I would recommend them.”

“They get there quickly. They have technicians who know what the problem is and fix it. There was water leaking from the furnace. I would give them the top grade, an A-. The quality of the work was very good. Customer service is fine. They give themselves a wide enough window so they aren't late. They're on time.”

“They are very professional, and the system has been working very well, the furnace and air conditioning unit. I would grade them an A.”

“They've done heating and air conditioning. I'd give them an A-.”

“They were very good. They came in, they did what needed to be done, and they even added on the extra challenge that we had. We thought we smelled gas in our house, and they checked it and discovered that that is the case, so we're getting that fixed. Initially, they were just getting set up for the winter—the heating, getting it in order. I'd give them an A-.”

“We've been using them for years, they are just fine. They are nice people, they're local, they are prompt and not exorbitant, not more than anyone else. They are our people of choice. They cleaned our air conditioner, took care of changing various things, and they come twice a year, once before heating and once before air conditioning. And if I have a plumbing problem, I call them. I would grade them an A.”

“They did a good job. They were here on a couple different occasions for a couple different things. I was satisfied both times. We've only been in this house four or five months, and they cleaned the furnaces for us completely and did another maintenance check on my air conditioning the second time and it was fine, no problem. I'd give them an A.”

“They haven't done anything for me in a while, but what they did for me was fine, and if I needed future work from them, I would call them again. They worked on my heating and air. I would give them an A.”

“I like them a lot. They've changed our kitchen faucets. They've unplugged our kitchen sink. They've tuned up our furnace and our air conditioner. They fixed a leaky toilet. I'd rate them A.”

“They just come and do the work and take care of it. They do annual maintenance on our HVAC. I would grade them an A.”

“He took care of what I needed to have done, so that was a good one. They showed up when they were supposed to and took care of the problem and everything was good. There was a whirlpool in one of our houses we were building, and the switch wasn't working, and they came out and repaired it. They did repair work for a couple of houses. I would give them an A.”

“The guys they send out are all good. Had no bad experiences at all. Had them come out for a variety of things for the past five years that we've lived here. Some big, some small, they've always done well. I had no complaints at all, they do a good job. I had electrical too, and now my heating and cooling guy are Ravinia now. Every experience I had with them was very good, I would grade them an A. I would recommend them.”

“They knew what they were doing, they were on time. We had a furnace tuned up for last winter. I would grade them an A. Their customer service was good, and from what I remember, they were right on time. They didn't leave a big mess or anything.”

“Their timeliness, their responsibility, their knowledge and skill made it a positive experience. They do our heating, our HVAC, and they did our sump pump work. They've done a lot of things for us. I'd give them an A-.”

“I had an excellent experience. They do all my HVAC and plumbing work—everything from a leaky faucet to replacements. They put in my hot water heater and my new furnace. I'm happy. They get an A from me.”

“Their work is great. Ravinia serviced our HVAC, put in a new thermostat for us, and they have done lots of plumbing work to help our flooded backyard. They do a great job. I like them; they're really nice.”

“We've used them for a number of years, and we always have a very good experience. They do air conditioning work for us. They're very knowledgeable people, and they went right to the work and did what they needed to do. I rate them very highly. They're an A+ company.”

“I had a good experience with their air conditioning service.”

“My wife manages a building in downtown, and she has had them since the owner put the building up. It's been a wonderful relationship, and here at the house, it's as good. They do heating and air here. They're available, on time, and they clean up after themselves. They have very pleasant people working there. It's always a good experience; I can't recall we've ever had a time where it wasn't as usual, really nice. I'd give them an A rating. We have recommended them.”

“They haven't been here for almost a year, but I liked them, they were fine. No complaints.”

“It was so long ago that I don't remember it very well. I have no complaints.”

“They did mostly plumbing and heating. They fixed the issue and they're reliable. I'd give them an A grade.”

“It's been a while since we've used them. They did air conditioning tune-ups and things like that. They're dependable. I'd rate them as an A.”

“Ravinia recently did HVAC work for me, they're an A.”

“They did a good job.”

“The gentleman that came to look at my furnace was very knowledgeable and very polite. He respected my home, so I was very pleased with the service. They are business acquaintances. They are associated with the business that I work for. I had a problem with my furnace, and he came and fixed it. If a friend or neighbor asked about the company, I would definitely recommend them. I'd give them an A.”

“Ravinia absolutely deserves an A grade.”

“They did work a long time ago, and it was fine. I'd like to give them an A grade—it was very good work.”

“I've been using Ravinia Plumbing & Heating for years. They're very nice and very competent. This house has been here since 1949, and this same company has been coming here for years. Ravinia is A+. They're great.”

“Ravinia Plumbing & Heating replaced part of our furnace and did some pipe work outside. We've been using them for a while. We kept getting birds into our heater system, and he took extra time and figured out a way to not have this happen again. He went the extra mile, so I thought that was good. I would rate Ravinia an A grade. They were great.”

“Ravinia did some heating work for me. They're very good. They were fast and honest. I would recommend using them, and I would give them an A+.”

“They were great, and we're going to use them again.”

“I'd give Ravinia a really good rating. They're very good and everything. They do heating and air conditioning maintenance and duct cleaning, and everything is good. They get an A+ on everything. They've even shown me things in my ducts. Even in a relatively new house, they get junk out of them. Ravinia does plumbing and everything. They're an A+ company. They're very good.”

“I've done business with them twice, I think, but for two different things. It was 40 below in Chicago, and my furnace wasn't working. I called Ravinia, and they had somebody there to fix it within like 35 minutes. It was 30 degrees in the house. When I called to set up this appointment, she was like, 'All right, I'll call you back in five minutes after I make sure we can get somebody there,' and she did. Then, we had a sump pump disconnect. I was not home when it happened; my wife dealt with them, but I think everything was fine. I'd give them an A+ because they were great.”

“They just serviced my air conditioner two weeks ago. They did not replace it; they just serviced it. I've had them do sewers, a furnace, and various plumbing things. I've been using the company for about five or six years. I'd always heard about them; I've lived here for 60 years, and I've always known Ravinia was there. They're just very good workers. They have no problem with scheduling appointments or customer service-type things. I'll just give them an A rating.”

“They've done a lot for us, but last time, they were checking the air conditioners and changing the filters. I'm sure they must have done some drain cleaning for us. We've used them for years and years. They're prompt. They're always prompt when they promise they will be, so that's good. I'd grade them an A.”

“They show up on time—on schedule. They're reliable about showing up. They've done just normal plumbing; I had a sump pump replaced by them last year. They've checked the furnace and air conditioner, too, but they haven't done anything sewer or drain related. I've never had a problem with them, so I'd give them an A.”

“I like their service. I always get the same exact servicemen, so they're familiar with my equipment. They usually check my furnace for the annual checkup. They have also done work with my sewer. I don't do it annually, but they do clean the sewer out. I'd rate them as an A.”

“I like Ravinia very much. They are very good. They take care of my air conditioning, heating, and plumbing. They are reliable, and their work is always good. I would give them an A grade.”

“They inspected and cleaned my furnace, and it went pretty smoothly. They were very thorough. When I asked for estimates, they gave me very thorough and easy-to-understand estimates. I will be using the company again in the future. They get an A.”

“Ravinia has worked for us for years. I use them for heating, air conditioning, and plumbing. They do the job, and they are totally reliable and pleasant. I have no idea how they compare to other companies cost-wise because I always call them. I would say they're an A.”

“I thought the man—a guy named Danny, I believe—knew what he was doing. He didn't fool around. He said, 'This is the problem,' and he went right to it. He worked well. The problem was something to do with the water heater; it was a large water heater with two heating controls. Another company could not find the problem, but he knew, and he fixed it. It was the first time I used this company. I'd give them an A because I was very happy. They came when they were supposed to. I think he was supposed to be ten minutes late, but he called and told me, which I appreciated. I appreciated that. We were very pleased”

“Ravinia Plumbing & Heating did terrific work. My furnace had shut down in the middle of an awful winter. I had used Ravinia before, and I was going to call somebody who knew what they were doing. They came and worked hard on a pretty complicated repair under hard conditions and under a real time crunch. They wouldn't leave until it was done because of the awful winter. They deserve an A.”

“They do a good job, and you can expect good service. They replaced the heater in our basement on the coldest day of the year. They show up on time, and they talk to you about what they are installing. We'd use Ravinia again—they're A+.”

“Ravinia Plumbing & Heating did a boiler inspection for me, and they were awesome. They were very professional, very clean, and respectful, and they came on short notice.”

“They come when they say they are going to come, and they do the work. They are responsive, and they explain everything. Working with Ravinia has always been positive. They answer their phone with a live human being, which is so rare these days. They've been terrific, and they've come when we've needed them. I would give them an A because they are terrific and wonderful.”

“They did a good job; it was terrific. The guy was courteous and knew what he was doing. He fixed it, and I can't ask for more than that. It's easy to set up the appointment, and the person arrives on time and gets the job done. The company deserves an A+.”

“It went well. I don't know what I liked about them; they were just fine. I don't remember what they did for me, but I don't think I felt like they could have done anything better or differently. This was probably not the first time I'd used them, so I think the experience must have been excellent. I'll give them the A grade.”

“Everything has gone well. I thought that they did an excellent job. They were prompt and did what they said they were going to do. I would rate them an A.”

“Ravinia did a good job. I am not a consumer—I have a commercial account—but they are an all-around good company with great service. They are there when they say they are going to be there. I would give them an A+.”

“Everything went very well. The men who came to do the work—Chuck and Andy—were very informative. They kept me informed about what was going on every step of the way, and when changes had to be made, they told me what the process was. They told me what the final bill was, and when I received it, it had an error on it; when I called, they corrected it right away. Everything was very good. They came when they said they would come, and it was a very good experience. They did the work, and it's doing well. They earned their A+.”

“They did a good job. We've been using them for a long time, and it has been a very good experience. I think the last thing they did had to do with work on the air conditioning as well as plumbing. That was the most recent. They just seem to know what they are doing whenever you talk to them. They haven't ever disappointed me—so far, so good. They deserve an A+.”

“It went great. All of their guys are really qualified; they know exactly what they are doing, and they come prepared with all the stuff they need, whether it's for a problem to be fixed or to do the maintenance. They don't make a big deal about this, but I know they drug test all their employees. I'm grateful for that; it makes me feel safe. I like that I'm letting these guys into my house, and I'm not having to stand over them—over their shoulders. I'm really happy with all the service and stuff that I've gotten from them, so there is nothing I can think of that they can do to improve. I would definitely give Ravinia an A+ in my book.”

“We usually use Ravinia Plumbing & Heating. They do a good job. I like them because they can accurately assess the problem. They actually put in a new sump pump; that was another big project, and they did a good job. I think another branch of the company takes care of my heating and air needs. I'd have to give them an A+ rating.”

“Ravinia Plumbing & Heating did a very good job.”

“They did fine. They've done various jobs for us. For one thing, they are on time when they come here, they do the job, and they clean up after they go; they are a pretty good outfit. I think they are pretty good at their business, so I would say they deserve an A.”

“Everything is good so far. We replaced the new air conditioner last year, and so far, everything is working fine. They were reliable. They came, and they worked like they were supposed to. It was nothing more and nothing less—they did the job they were supposed to do. I will give them an A because I have no complaints. So far, everything is fine.”

“My experience working with Ravinia Plumbing & Heating was positive. They were very efficient, and they took care of the problem. We had used them before. They are fine. They get an A grade.”

“Everything went fine. I guess they handled the problem, and they provided a lot of other information about the heating and cooling of this house. I think we've had them out several times; I think what they came out for last time was a new blower motor for the furnace. They get an A.”

“Everything has gone very well with Ravinia. I think their technicians know what they are doing, and they are always punctual. I am grateful for that; I trust them. I would give them the A grade.”

“Ravinia Plumbing & Heating is local, they're quick to respond, and their technicians are very knowledgeable. In the last case, they came for repairs and general maintenance. They're an A-grade company.”

“The company has been here several times. They are professional and knowledgeable. They serviced our air conditioner; they handle HVAC. I will say their grade is an A-.”

“Everything works. I think they did stuff with the furnace, and it's still working just fine. I think they're an A+ company. They teamed up with another group that was replacing the furnace; that's how I know of them.”

“Ravinia has done phenomenal work for me for a very long time. The last thing they did was a furnace cleaning and filter change, and they're due to do the A/C service shortly. They're always extremely responsive and well trained. I'd give them an A+, absolutely.”

“We've used them a few times, and everything has been perfect. They do the work right the first time, they're honest, and they're quick to respond. They can usually get here within 24 hours—even faster, if it's an emergency. I'm very pleased with them. I would give them an A+.”

“We use Ravinia all the time. They do work on our boiler. They've been able to diagnose issues that other companies have not been able to find. They're just very timely, polite, and courteous people who know what they're doing. They're excellent.”

“I use Ravinia Plumbing & Heating. They do my HVAC and my plumbing. They're reliable, dependable, and they do a good job. They have good technicians. They do what they say they're going to do.”

“It's an outstanding company. Over the years they've done both plumbing and heating work for me. I've never had any problems with them, and I would recommend them to other people.”

“Last December part of our furnace broke, and Ravinia fixed that. I've been using them since October 2005, maybe even a little bit earlier. They do the heating and the plumbing for me. I like the maintenance guy who comes in to clean the furnace—he's very nice, personable, and friendly. So I just ask for Gary, and he comes out, and I know that he's not trying to rip me off. He seems to be very honest, and I appreciate that.”

“Ravinia has done a lot. We have them on contract for our heating and cooling system—they've been out to check those—and they've done some plumbing work too. We really like the workers; that's why we keep using them.”

“I've used Ravinia for plumbing, heating, and air. I think they put in a hot water heater for us, and they do maintenance on our HVAC system—we have a contract with them for that. They are polite and respectful. I would recommend them.”

“They're an outstanding firm. We've used them for years, and we will continue to.”

“We've always been happy with the work that Ravinia's done.”

“The air conditioning wasn't working, and the guy came out and changed the fuse, and it worked fine. He knew what he was doing, and he did a good job. He came out when he was supposed to. He was knowledgeable—he knew exactly what to do. He diagnosed the problem very quickly and got it fixed quickly. I do not have a service contract with them—they just come out as needed. I would use them again. I have no complaints, so I guess I would give them an A.”

“The experience was very good. Ravinia showed up, and they did the job. They were very professional; everything was fine. They came out roughly four months ago or something like that. They're an A.”

“I am very pleased with Ravinia's service. I have used them several times. I would use them again.”

“They only came out one time. Something was making a lot of noise, and they fixed it so it's no longer making the noise. I would use Ravinia again if I had any more problems.”

“I like Ravinia just fine.”

“Ravinia Plumbing & Heating did some work for me; I'd give them a good rating.”

“Ravinia Plumbing & Heating has done some stuff for me. They do very good work. Their guys are fine.”

“They have done work for me in the past few years, and they've been great. I've never had any issues with them.”

“I think Ravinia Plumbing & Heating is very good.”

“I don't remember what they came out for last, but we've had Ravinia out in the last several years. We've never had any problems with them. I would call them again.”

“Ravinia was good. They were fine. They were able to make the repairs.”

“I think Ravinia's work was all good. I would use them again.”

“I used them, and I was satisfied.”

“Ravinia's been very good, and I've been very pleased.”

“Everything was good. They just did the maintenance work.”

“We called them about the heating. Our humidifier that's connected to the furnace was leaking water. Everything that they did was very good. I remember they had a fast response time. The workers that they sent out were fine—they seemed to know what they were doing.”

“They put in a humidifier on my furnace. It was fine. They worked fast, and they were on time.”

“Ravinia Plumbing & Heating was fine.”

“They are OK—I recently moved into a new home, and they came out and gave me an assessment of the systems' condition. I thought they had a good attitude.”

“They fixed a leak, and they did a very good job as far as I know. They also come and check the furnace and air conditioner. They're just fine.”

“I used Ravinia Plumbing & Heating, and I liked the service.”

“We’ve used them several times for our air conditioners, and they’ve been great. They’re prompt—they called me right back and sent somebody in a timely fashion—and they’re knowledgeable and respectful. I could go on and on; they’re an A+.”