Ravinia Plumbing & Heating Co., Inc.
9th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Ravinia Plumbing & Heating Co., Inc. has received 4.8 out of 5 stars based on 97 customer surveys.
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9th year as a Best Pick Call
"Our customers have trusted us to keep them comfortable since 1928. We repair and maintain all brands of furnaces, boilers, and air conditioners, and we install energy-efficient systems to save on energy costs. We provide 24/7/365 emergency service, and our technicians are all background checked and drug tested."

David Ariano | President & Owner
Company Information
Services Offered
Ravinia Plumbing & Heating repairs, maintains, and installs boilers, furnaces, air conditioning systems, internet-controlled thermostats, humidifiers, air cleaners, air purifiers, radiant and geothermal heating systems, zoning, and duct work. The company services all brands of heating and air conditioning equipment.
Warranty
Ravinia offers one- and two-year labor warranties for Home Care Club members. Ravinia honors all manufacturer warranties.
Company History
Ravinia Plumbing & Heating is a third-generation family business that started in 1928.
Distinctions
The company is a factory-authorized Carrier dealer.
Additional Information
Ravinia offers green products, such as geothermal heating and cooling systems, high-efficiency furnaces and boilers, and products to improve air quality.
Areas Served
Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette
Address
1580 Old Skokie Road
Highland Park, IL 60035
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

Ravinia Plumbing & Heating Co., Inc. has received 4.8 out of 5 stars based on 97 customer surveys.
5
84
4
11
3
0
2
2
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/02/2018

“The guys they send out are all good. Had no bad experiences at all. Had them come out for a variety of things for the past five years that we've lived here. Some big, some small, they've always done well. I had no complaints at all, they do a good job. I had electrical too, and now my heating and cooling guy are Ravinia now. Every experience I had with them was very good, I would grade them an A. I would recommend them.”

Review by
03/02/2018

“They were great. I have no complaints whatsoever, I would use them again. They did the furnace and they did some electrical work. And both of the guys were good. They were great.”

Review by
03/01/2018

“I like them a lot. They've changed our kitchen faucets. They've unplugged our kitchen sink. They've tuned up our furnace and our air conditioner. They fixed a leaky toilet. I'd rate them A.”

Review by
03/01/2018

“I liked their promptness. They're doing a heating job for me. I'd give them a B+. There was no slight issue. Nobody's perfect.”

Review by
10/25/2017

“They're fantastic. They're great. They mostly did furnace and air conditioning. They're very professional, very thorough. They know what they're doing. They got it done the first time. I would give them an A. I'd be very likely to recommend them.”

Review by
10/16/2017

“Their timeliness, their responsibility, their knowledge and skill made it a positive experience. They do our heating, our HVAC, and they did our sump pump work. They've done a lot of things for us. I'd give them an A-.”

Review by
10/16/2017

“They were very good. They came in, they did what needed to be done, and they even added on the extra challenge that we had. We thought we smelled gas in our house, and they checked it and discovered that that is the case, so we're getting that fixed. Initially, they were just getting set up for the winter—the heating, getting it in order. I'd give them an A-.”

Review by
10/16/2017

“It was easy to schedule the appointment. They gave me a variety of times so it was easy to find one that worked. They called ahead of time to let me know they were coming, they showed up on time, and they completed the work that they said they'd get done. This last time it was furnace maintenance. I'd give them an A. Nothing was broken, so it's not like they fixed something that was broken. It was just the maintenance. Their customer service was good. First, they took the call and scheduled the appointment and did a great job. The punctuality was excellent. They called ahead to let me know they were within thirty minutes of being there. They came within the timeframe that they had been booked. All of that's good. They didn't leave a mess. Everything's working, so I would say they know what they're doing.”

Review by
10/12/2017

“We had just recently moved in, and we had a lot of work done on a lot of different things. They did a really good job, I do remember that. It was our heater, just cleaning, and we had some sort of in-depth pipe work done at the same time. Overall, they did a really good job. I would say they're probably an A or an A-, I do remember it being a little pricier than I expected, but overall it was good. They were on time and courteous.”

Review by
10/09/2017

“They guys that they sent were terrific. I got a new air conditioner, and I'm hoping to use them for a new furnace and a few other services. I would grade them the best. The only negative for me is that I think their prices are way too high. But other than that, I think they’re good. I would grade them an A. I just wish they were more competitive. I've tried to recommend them many times, but everyone I tell says they are way too high.”

Review by
10/09/2017

“They get there quickly. They have technicians who know what the problem is and fix it. There was water leaking from the furnace. I would give them the top grade, an A-. The quality of the work was very good. Customer service is fine. They give themselves a wide enough window so they aren't late. They're on time.”

Review by
10/09/2017

“They've done heating and air conditioning. I'd give them an A-.”

Review by
10/09/2017

“They did HVAC work. I'd give them a B+.”

Review by
10/09/2017

No review comments provided

Review by
10/09/2017

“I've never had anything bad, I've been dealing with them many times. I had the furnace cleaned for the winter. I would grade them an A+. I'm satisfied with everything they've done. I would recommend them.”

Review by
10/09/2017

“They're good. The pricing is fair. The technicians are friendly, and they seem to be knowledgeable. They did a furnace tune-up this time, on two furnaces. The last time it was an air conditioning tune-up.”

Review by
10/09/2017

“They haven't done anything for me in a while, but what they did for me was fine, and if I needed future work from them, I would call them again. They worked on my heating and air. I would give them an A.”

Review by
10/04/2017

“They are very professional, and the system has been working very well, the furnace and air conditioning unit. I would grade them an A.”

Review by
10/04/2017

“They just come and do the work and take care of it. They do annual maintenance on our HVAC. I would grade them an A.”

Review by
10/04/2017

“He took care of what I needed to have done, so that was a good one. They showed up when they were supposed to and took care of the problem and everything was good. There was a whirlpool in one of our houses we were building, and the switch wasn't working, and they came out and repaired it. They did repair work for a couple of houses. I would give them an A.”

Review by
10/04/2017

“They replaced an HVAC system, including air conditioning, in one working day. They were here most of the day and stayed until it got done in the early evening. I'd give them an A+. Customer service was better than I deserved. They are the very best I’ve found. In every single way, they are an A for me. I have already recommended them to a friend, and I will continue to do so.”

Review by
10/04/2017

“They did a good job. They were here on a couple different occasions for a couple different things. I was satisfied both times. We've only been in this house four or five months, and they cleaned the furnaces for us completely and did another maintenance check on my air conditioning the second time and it was fine, no problem. I'd give them an A.”

Review by
10/04/2017

“They knew what they were doing, they were on time. We had a furnace tuned up for last winter. I would grade them an A. Their customer service was good, and from what I remember, they were right on time. They didn't leave a big mess or anything.”

Review by
10/04/2017

“We were very happy. Everything's fine. They fixed it. We were happy they fixed it. They did work on the air conditioner on a very hot day. We were fine—A. We were very pleased. We've used them before. We were happy with everything. We would recommend them. We'd highly recommend them.”

Review by
10/04/2017

“We've been using them for years, they are just fine. They are nice people, they're local, they are prompt and not exorbitant, not more than anyone else. They are our people of choice. They cleaned our air conditioner, took care of changing various things, and they come twice a year, once before heating and once before air conditioning. And if I have a plumbing problem, I call them. I would grade them an A.”

Review by
07/22/2016

“I  always have a good experience with Ravinia. They do plumbing, heating, and air conditioning work for me. I like that they're really flexible, when I call, I can usually get an appointment. So they have enough people that when you call for an appointment you can get one when you need it, that's one thing. They also work with me on how I pay them. I'm a single mother and I can't always pay for things right away, They're pretty good about having some flexible terms with me. They're really nice people. It was A+ work.”

Review by
07/22/2016

“Ravinia  has done lots of plumbing work and they helped our flooded backyard. They did a great job. We actually don't use Ravinia anymore. I like them, they're really nice, and they did a great job. They've serviced our A/C and put in a new thermostat for us, but they are super overpriced. So we don't use them anymore. Their work is great. You can get the same quality work with other companies for far less. I would give them an A. I would recommend them with the caveat that they're expensive, extremely expensive.”

Review by
07/22/2016

“My wife manages a building in downtown, and she has had them since the owner put the building up. It's been a wonderful relationship, and here at the house, it's as good. They do heating and air here. They're available, on time, and they clean up after themselves. They have very pleasant people working there. It's always a good experience; I can't recall we've ever had a time where it wasn't as usual, really nice. I'd give them an A rating. We have recommended them.”

Review by
07/22/2016

“The experience was as expected. Nothing particularly good about the experience, nothing bad about it. I don't remember them doing plumbing, they actually did some work on my heater and furnace. They did all right. It was expensive, they tried to upsell me that my controller board was burnt, but they put a new one in six months ago. They showed me a photo, but I didn't believe it was my furnace. So I'm not as happy with them as I have been in the past, they merged with somebody recently. I'd give them a B-. They're polite and they make sure they put on little booties when they come in the house. They're very clean.”

Review by
07/22/2016

“It  was excellent. They do all my plumbing. I don't remember what the work was this most recent time. They also do my HVAC work, everything from a leaky faucet to replacing things. They put in my hot water heater and my new furnace, I'm happy. They get an A from me.”

Review by
07/22/2016

“We  had a very good experience, we've used them for a number of years. They did air conditioning work for us. They're very knowledgeable people, and they went right to the work and did what they needed to do. I rate them very highly. They're an A+ company.”

Review by
07/22/2016

“I  had major sewer work several years ago, it was a good experience. They're very professional, they do what they say they're going to do when they say they're going to do it, and you don't have any problems. They also put in a hot water heater a couple of years ago, they're very professional. I'd give them an A+ grade.”

Review by
07/22/2016

“They  did mostly plumbing and heating. They fixed the issue and they're reliable. I'd give them an A grade.”

Review by
07/22/2016

“They  replaced a sump pump and then they did maintenance on the A/C unit. They tend to be extremely knowledgeable and honest. I'd grade them an A+.”

Review by
07/22/2016

“They  do electrical, air conditioning, and plumbing. The guys know what they're doing and they explain everything they do. I'd give them an A+.”

Review by
07/22/2016

“For  my air conditioning, I had a good experience. They were supposed to come out and get an estimate for sanitary sewer line and I haven't heard back. They did a good job, no problem. They're A+.”

Review by
07/11/2016

“I've been using Ravinia since the '5's. They come out. I like them; I've been using them forever. They've done a lot of work for me. If I didn't like them. I wouldn't use them. No problems.”

Review by
07/11/2016

“It's been a while since we've used them. They did air conditioning tune-ups and things like that. They're dependable. I'd rate them as an A.”

Review by
07/11/2016

“We're doing much better now, at least better than it was. I had a lot of trouble before, but now it's better than it was. We're fine.”

Review by
07/11/2016

“They arrived on time and the price was good. It was an air conditioning check. I'd give them a B.”

Review by
07/11/2016

“They haven't been here for almost a year, but I liked them, they were fine. No complaints.”

Review by
07/11/2016

“Everything was fine. No complaints. Everything was fine.”

Review by
07/11/2016

“Ravinia recently did HVAC work for me, they're an A.”

Review by
07/11/2016

“They were OK. I didn't have the best guy—he wasn't the nicest. I'd grade my overall experience a B. He had to come back and then charged us when he did because he said it was taking more time. I would recommend them because they're trustworthy. I'm pretty likely to.”

Review by
07/11/2016

“I  wouldn't do anything without them; I think they're the best thing going. They help me with everything. They're great people and I always trust them. I lived in a home they did a million different things for, now I'm in a condominium situation, so they don't do as many things. In the history that I've known them, when I lived in my house for twenty-two years, they were my first phone call. They're an A+ company.”

Review by
07/08/2015

“First of all, I know the people. The gentleman that came to look at my furnace was very knowledgeable and very polite. He respected my home, so I was very pleased with the service. They are business acquaintances. They are associated with the business that I work for. I had a problem with my furnace, and he came and fixed it. If a friend or neighbor asked about the company, I would definitely recommend them. I’d give them an A.”

Review by
07/08/2015

“They were very good. I’ve still got a little bit of a leak and I’ve got to call them back. They did about 3 things. They fixed the faucet in the bathroom that another group had put in that was supposed to be pretty good and they completely straightened up so that it doesn’t stop up now. I don’t have any trouble with it. They took a look at the pipes. I called originally because I had called Nicor. I could smell gas. There was a leak in the U-joint in one of the pipes in the furnace room so it was a little more complicated than just plumbing or whatever else. He had to switch some pipes and put a new U-joint in. It was an expensive job. I think I had them take a look at my furnace and my A/C too. That seemed to be all right. If a friend or neighbor asked about the company I’d say they’re excellent. They really are good. They’re known for it. I tried them instead of another one that I thought was pretty good too. I’m happy with the work but I have to have them come back for that leak in the faucet. I’d give them an A.”

Review by
07/08/2015

“They did some heating work for me. They’re very good. They were fast and honest. I had one little tiny problem which they also came back and fixed very quickly. This was my first time using this company. If a friend or neighbor asked about the company, I would recommend using them. I’d say an A+ for them.”

Review by
07/08/2015

“We have a subscription with them so they do what we expect them to do. They checked our air conditioning system. The customer service was fine. I have never had to call them back for any issues after the work was done. If a friend or neighbor asked about the company I would recommend them. I’d give them a B.”

Review by
07/06/2015

“I actually used them because we saw them in the Best Pick Reports magazine. I called them up to service an existing HVAC system I had in my home. They were able to come over promptly. I also noticed that they were a Carrier referral. When I went to the Carrier website they were referring them as well. I thought that since they were referring them and they were certified and I saw them in the magazine, they must be good. They came by and I had a bad experience. The technician was friendly and nice; however, he misdiagnosed the system. At first I thought he was very honest and he said it was a dirty sensor and he cleaned it off. He said he would clean the whole system, which I paid. After he took it apart he decided that I had a broken heater core and it was cracked. He decided that he couldn’t clean it but he wouldn’t refund a portion of the cleaning I’d paid. He wouldn’t even turn the system back on, although he said it would be fine. This was right last winter on the day we had that terrible freeze. I was desperate and I was leaving for Europe the very next morning. I asked him if he could give me a price to replace it since it was cracked, when I get back because he said it could be turned back on and it would be fine. He said he could not turn it back on but I could. I said since he cleaned the resistor I could turn it back on. It was a terrible experience. They overcharged me. I would never use them or refer them.”

Review by
07/06/2015

“They've done a lot of things for me. They’ve installed the toilet, sink. They did work on my air conditioning. They tuned up my furnace. The last thing they did was air conditioning. They did a general tune-up. They cleaned the condenser coils. They added Freon and cleaned the air handlers. I’ve been working with them for years. Their customer service is fine but they’re too expensive. I’d give them a B. Their work is great but they cost too much. I would give them an A for the work but they are very bad about their pricing.”

Review by
07/02/2015

“We use them for almost everything that they do. What I like about them is that we can have two different services meaning like, let’s say a sump pump checked and an air conditioner, to people who do different skills and went to different trade schools. We have so many things going on that we need maintained. It’s nice because if we have 2 of them at one time they will only charge one service fee. That is a very nice thing that they do. They’re also very good at what they do and I trust them. They do sump, air conditioner, furnace, backup sump, ejector pump, humidifier and they put in a booster fan once to get heat or air conditioning to part of the house that didn’t get it. They also do basic plumbing for us. I think in April I had 2 different guys out here and my husband, for the plumbing, my husband forgot to tell me about a problem so when I’m talking to them and they've gone, and I’m like, ‘Oh no. They left.’ So I called and because the fellow didn’t have an absolutely packed day, he came back at no charge. It’s those little things that when you have a lot of things to fix and maintain, it’s just really nice when they don’t nickel and dime you to death. That was just so nice and obviously it’s something I remember. I would give them an A and part of the reason why I’d give them an A is that we had somebody before them and we’ve been with them now for many, many years. Before them we had somebody who, we had no heat and we had a baby at the time in the house and it was freezing. We called the service provider who we were using. It was late and the guy came. It was like 10:30 or 11 o’clock at night. It was an emergency call. Basically the guy scared the pants off of us because he said there was a gas leak from our furnace and we should leave the house immediately because we were going to blow up. We were really, really scared. We called fire department and they came out and said that it was not true. We just had a very cold night but we were not in danger. That was a kind of scary situation. I’ve always trusted Ravinia. They’re very straight shooters and I never had to worry or panic about anything. And if they did tell me I had to leave the house then I would believe them because they’ve earned my trust that I know when they say that, they really mean it. I’d give them an A for sure.”

Review by
06/29/2015

“They replaced part of our furnace, and they did some pipe work outside. We’ve been using them for a while. I just think he took extra time and figured out a way to not have this happen again. We kept getting birds into our heater system. He just went the extra mile so I thought that was good. I’d rate them as an A-grade company. They were great.”

Review by
06/02/2014

“They inspected and cleaned my furnace, and it went pretty smoothly. They were very thorough. When I asked for estimates, they gave me very thorough and easy-to-understand estimates. I will be using the company again in the future. They get an A.”

Review by
06/02/2014

“I thought the man—a guy named Danny, I believe—knew what he was doing. He didn't fool around. He said, ‘This is the problem,’ and he went right to it. He worked well. The problem was something to do with the water heater; it was a large water heater with two heating controls. Another company could not find the problem, but he knew, and he fixed it. It was the first time I used this company. I'd give them an A because I was very happy. They came when they were supposed to. I think he was supposed to be ten minutes late, but he called and told me, which I appreciated. I appreciated that. We were very pleased”

Review by
06/02/2014

“Romitti Electric's technician was very thorough. He came to the house a few times and researched the issue. He came the first time, wasn't quite sure what it was so he went, researched it and called the manufacturer of the product that we had to get more information. He did that a number of times, was very thorough and professional. We have electrical radiant heat in one of our rooms and it wasn't working properly. They didn't install it but the company that they purchased installed it which was how we got in touch with them. We were very pleased with the service. I would give them an A+ rating.”

Review by
05/29/2014

“Romitti Electric came out in a timely way, were able to analyze a couple situations, had several possible areas that needed work and the gentleman was able to give me a pretty honest appraisal of what each facet might entail as far as expenditures and so on. I was able to pick and choose the ones that needed the most attention. It was very helpful. It had to do with wiring, circuitry, getting the furnace isolated down to its own circuit breaker and there were one or two repairs of sockets that had gone bad. This was my first time using them. It was easy to set up an appointment with them. I believe there was only one gentleman but there was no mess or anything left behind. Since the work has been done everything has been operating perfectly. They did what we asked them to do and did it very well. We are very pleased. I would give them an A rating.”

Review by
05/27/2014

“Yes it does sound familiar that Ravinia Plumbing has done some work for me. Yes, go quick go. They're dependable. I've used them for five, no 10 years. The last thing they've done for me is air conditioning tune up. I do not recall them doing anything regarding sewage or drain related. No, there's nothing I feel they could do better in the future. They could lower their prices but that's fine. That's it they're fine. I'd give them a B+. Good.”

Review by
05/22/2014

“They just serviced my air conditioner two weeks ago. They did not replace it; they just serviced it. I've had them do sewers, a furnace, and various plumbing things. I've been using the company for about five or six years. I'd always heard about them; I've lived here for 60 years, and I've always known Ravinia was there. They're just very good workers. They have no problem with scheduling appointments or customer service-type things. I'll just give them an A rating.”

Review by
05/22/2014

“What I liked about Romitti Electric's service was they were conscientious, they were cost-sensitive and they delivered. They reset our floor radiant heat thermostat. They replaced them all and then they fixed the light socket. This was my first time using their service. I think they're the type of company I'd use again. They were receptive to any questions or concerns that I had. There was no need for any follow-up. I found out about their service from a referral from my mother-in-law. I would give them an A grade.”

Review by
05/22/2014

“Romitti Electric's electrical service is fine but their plumbing service is not the greatest. I don't even remember what all they did for me. I think they did several things. I think they did an electric meter. They came out and looked at it but then I ended up getting a heating and cooling guy to replace it and then I think I had an outlet looked at and a fixture done, something like that. We had multiple things but they were just little things, nothing big. The plumbing problem was we had a handle that was broken that they couldn't fix and we were upset that they couldn't fix it but then they ended up charging us. I would probably say a B grade for them. I would possibly recommend them to friends or family members. I think they probably are well-equipped to cover most jobs. I just think they could be managed a little bit better. They seem to be very large and kind of don't always manage things perfectly but that happens with a larger company, I guess.”

Review by
05/22/2014

“I've done business with them twice, I think, but for two different things. It was 40 below in Chicago, and my furnace wasn't working. I called Ravinia, and they had somebody there to fix it within like 35 minutes. It was 30 degrees in the house. When I called to set up this appointment, she was like, ‘All right, I'll call you back in five minutes after I make sure we can get somebody there,’ and she did. Then, we had a sump pump disconnect. I was not home when it happened; my wife dealt with them, but I think everything was fine. I'd give them an A+ because they were great.”

Review by
05/22/2014

“They call before they come, and they show up on time. If there are any problems, they call. They have different offices; it's not like there’s just one guy, and if he's not available because he's out in the field, then he can't come in. The last thing I had them do was an HVAC check, but they have done sewer and drain work for me, too. I'm sure that all the past work they've done has been positive. The only thing I'm not sure of is whether they have kept a record of the drainage from the house. When they come out for something, they have to start all over again to figure out where the water is supposed to go, and that's my only negative. I would give them an A.”

Review by
05/22/2014

“We haven't had any negative issues with Romitti Electric. We've always been happy with them. We haven't used them for electrical. They did some plumbing work for me or air conditioning, furnace issues. What makes them a positive company to use, I would say I feel they're reliable and timely, call there and they are always around They always have someone come out on a short notice, which is nice. The last thing they did for me was, if I remember, we had an issue with our furnace that they fixed. I would say an A grade for them.”

Review by
05/22/2014

“I like their service. I always get the same exact servicemen, so they're familiar with my equipment. They usually check my furnace for the annual checkup. They have also done work with my sewer. I don't do it annually, but they do clean the sewer out. I'd rate them as an A.”

Review by
05/22/2014

“I've used Ravinia for heating; they’re in the Best Pick Reports. They're very thorough. They're not cheap, but they're very thorough. They replaced the heater and the air conditioning unit, but I've also used them for just regular repair jobs around the house. I don't have a maintenance contract with them. I would rate them as an A.”

Review by
05/22/2014

“I’d give Ravinia a really good rating. They’re very good and everything. They do heating and air conditioning maintenance and duct cleaning, and everything is good. They get an A+ on everything. They’ve even shown me things in my ducts. Even in a relatively new house, they get junk out of them. Ravinia does plumbing and everything. They’re an A+ company. They’re very good.”

Review by
05/22/2014

“They've done a lot for us, but last time, they were checking the air conditioners and changing the filters. I'm sure they must have done some drain cleaning for us. We've used them for years and years. They're prompt. They're always prompt when they promise they will be, so that's good. I'd grade them an A.”

Review by
05/22/2014

“We use Ravinia Plumbing. When there was a problem, they took care of it. They are very reliable. When you call them, they are there. They replaced a sump pump, and they do all my heating and conditioning and so on and so on. Everything is fine. They are very good. I'll say B. I would recommend them to others.”

Review by
05/22/2014

“They show up on time—on schedule. They're reliable about showing up. They’ve done just normal plumbing; I had a sump pump replaced by them last year. They’ve checked the furnace and air conditioner, too, but they haven't done anything sewer or drain related. I’ve never had a problem with them, so I'd give them an A.”

Review by
05/22/2014

“Romitti Electric did a good job and I give them a thumbs up. I can't remember, they did some furnace work so that was great.”

Review by
05/22/2014

“I’ve used Ravinia for 30 years. They did some sewer-related work some years ago, and they’ve done work on my sump pump and my heating. They always show up, and everything has worked out. They deserve an A+.”

Review by
05/22/2014

“Ravinia Plumbing & Heating did a boiler inspection for me, and they were awesome. They were very professional, very clean, and respectful, and they came on short notice.”

Review by
05/21/2014

“I like Ravinia very much. They are very good. They take care of my air conditioning, heating, and plumbing. They are reliable, and their work is always good. I would give them an A grade.”

Review by
05/21/2014

“Ravinia has worked for us for years. I use them for heating, air conditioning, and plumbing. They do the job, and they are totally reliable and pleasant. I have no idea how they compare to other companies cost-wise because I always call them. I would say they’re an A.”

Review by
05/21/2014

“We've used them a number of times over the years. They started up the air conditioner last week for the season. They have done a lot of plumbing problems because we have toilet problems. They certified the water; we have to have it certified every year—the outside water. The people are easy to work with, and they are always on time. We are satisfied. I think that they did what they were supposed to do, so I would give them an A.”

Review by
05/21/2014

“Ravinia Plumbing & Heating did terrific work. My furnace had shut down in the middle of an awful winter. I had used Ravinia before, and I was going to call somebody who knew what they were doing. They came and worked hard on a pretty complicated repair under hard conditions and under a real time crunch. They wouldn’t leave until it was done because of the awful winter. They deserve an A.”

Review by
06/14/2013

“Ravinia has done all kinds of work for me over the years. Every year, I've had all of that heating and air stuff done, but I use them for a lot of things. Their service people are good; they do good work, and they are reliable. I have had to call them back to fix things, and they come and do that. There isn't anything I can say I would take points off of, but they are expensive. I give them an A.”

Review by
06/14/2013

“Everything has gone fine. It's been a while—they haven’t been here recently—but they did a whole major A/C and heater replacement for us a few months ago. More recently, they just did a small plumbing repair—a garbage disposal repair. My response to their service was different for each job. Their customer service is great, and they are easy to get a hold of. In my mind, they are great for the big jobs, but I don't plan to call them again for a small job. They are a little higher priced, but the quality of their work has been great. If their rating is based on service, then it is an A.”

Review by
06/13/2013

“Everything went fine. I guess they handled the problem, and they provided a lot of other information about the heating and cooling of this house. I think we've had them out several times; I think what they came out for last time was a new blower motor for the furnace. They get an A.”

Review by
06/13/2013

“The company has been here several times. They are professional and knowledgeable. They serviced our air conditioner; they handle HVAC. I will say their grade is an A-.”

Review by
06/12/2013

“Everything was fine. They seem pretty honest. They fixed our gutters and our sewer pipe, and installed furnaces. This was the first and only time I've used the company. I chose them because another, someone recommended them to me. I would give them a B+.”

Review by
06/12/2013

“Everything is good so far. We replaced the new air conditioner last year, and so far, everything is working fine. They were reliable. They came, and they worked like they were supposed to. It was nothing more and nothing less—they did the job they were supposed to do. I will give them an A because I have no complaints. So far, everything is fine.”

Review by
06/12/2013

“They did a good job. We've been using them for a long time, and it has been a very good experience. I think the last thing they did had to do with work on the air conditioning as well as plumbing. That was the most recent. They just seem to know what they are doing whenever you talk to them. They haven't ever disappointed me—so far, so good. They deserve an A+.”

Review by
06/10/2013

“Everything works. I think they did stuff with the furnace, and it's still working just fine. I think they're an A+ company. They teamed up with another group that was replacing the furnace; that's how I know of them.”

Review by
06/06/2013

“He explained everything he was doing. He tackled the furnace update. This was the first and only time that I have used them. They maybe could be a little cheaper; they are on the higher end. I would give them, on service alone, an A+.”

Review by
06/06/2013

“It was not a positive experience. I think, technically, they did the things they should have, but what happened was our furnace wasn't working. The gentlemen poked around and said he wasn't sure what it needed. He said it may cost $200-something for him to fix and asked if that was all right with us. We had no choice—the furnace wasn't working—so we said, ‘OK.’ Then he went up to my thermostat and asked me for two batteries. He took my batteries, stuck them in the thermostat, and said it was fixed, and I got this bill for $200-something for that. I did complain to the service manager, but he said, Well, after that, didn't he go outside to check and make sure things were OK outside?’ I said, ‘Yes, but the reason I called was for this, and this got working with two of my batteries being popped in. I don't think that's fair to charge me this much for it.’ We left Ravinia after a very negative experience. I was very upset because we've been longtime customers. Also, technically, the service manager said, ‘Well, didn't he tell you before he agreed to proceed with the work that it would cost that much?’ He did tell me that it may cost as much as $200 to get this fixed, and the very next thing he did was pop in new batteries—of mine, to add insult to injury. I will never call them again, and they lost a good customer. I ended up joining their maintenance club so that it brings the cost down by something, but I forget how much. I will not use them again.”

Review by
06/06/2013

“As far as we know it went OK. We are new, we moved into this building, and we wanted someone to check out the air conditioner to see if it was working properly, and we've used them in the past, we didn't know who to call here, so we called them in, the gentlemen did check it out, and he said it was in good working condition, that was that, and they left. I don't feel like there is any way they can improve in the future, the furnace is, it's a little different than what we had in the past in the other place, so, he checked it out and it looks good. But as far as Ravinia we have used Ravinia for years and we have had no problems with them over the years. I would probably give them a B.”

Review by
06/06/2013

“Everything went OK. They did a great job; I was happy. They installed a new furnace, and I thought their price was fair, I guess. This was the first and only time that I've used Ravinia. I chose them over another company because the owner is kind of a friend of mine. There is no way I feel like they could improve; they did great. I would give them the A grade because they did great.”

Review by
06/05/2013

“We've used this company for a lot of things, I think. I don't think it’s ever been bad, so I'd give them the thumbs-up. The last thing they did was look at our furnace when it was squeaking, and I felt like a belt was broken or something. He came, but he couldn't replicate the problem; I guess this technician wasn't the greatest one because he couldn't fix it. He just couldn't hear it—it wasn't happening at the time—so he couldn't fix that one because it wasn't making the sound. That was the last time. I would grade them an A-.”

Review by
06/05/2013

“Ravinia has done phenomenal work for me for a very long time. The last thing they did was a furnace cleaning and filter change, and they’re due to do the A/C service shortly. They’re always extremely responsive and well trained. I’d give them an A+, absolutely.”

Review by
05/07/2013

“Ravinia just did the normal checkup of our air conditioner and heater, I believe. They were pretty honest about what they had to do, and their cost wasn't outrageously expensive. They were pretty quick with our work, and they called back to make sure everything was still going fine. I would rate them as an A-.”

Review by
05/03/2013

“We have used somebody for heating and air conditioning—Ravinia. I think it was over the weekend when we needed emergency service, and they came and helped us out. They now have us on a contract, so they have to do maintenance for us. We got a discount if we signed up for a year. I would say they’ve earned an A+. I continue to use them for maintenance.”

Review by
04/29/2013

“I use Ravinia for heating and air conditioning. It was my first time using them, but I would feel comfortable using them again. They were the only ones who were accurate, and they put in a really good bid on an old air conditioning system. They didn't try to take tons of money from me to try to repair it or replace things that didn't need replacing. I plan on using them for maintenance; I haven't signed a contract with them, but I've called them out. I'm comfortable using them for further service. I didn't have any communication problems with them, and the technician was very good. I would rate them as an A.”

Review by
04/26/2013

“We use Ravinia, and I would say they're pretty good. We use them for all our heating and A/C work; I've been using them for probably ten years. They're just very responsive, and their quality of work is very good. We haven't had any issues. We call them, and they come right out. They probably get an A-. I think they're great, but they are probably a little more on the pricey side. The truth is, I think they all are, so I don't know. I would recommend the company to others. Ravinia works on our plumbing, too, if we have a plumbing issue. So we use them for everything, and I give them the same grade for that.”

Review by
04/24/2013

“We usually use Ravinia Plumbing & Heating. They do a good job. I like them because they can accurately assess the problem. They actually put in a new sump pump; that was another big project, and they did a good job. I think another branch of the company takes care of my heating and air needs. I'd have to give them an A+ rating.”

Review by
04/24/2013

“We use Ravinia all the time. They do work on our boiler. They’ve been able to diagnose issues that other companies have not been able to find. They’re just very timely, polite, and courteous people who know what they’re doing. They’re excellent.”

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