McHenry Heating & Air, Inc.
9th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

McHenry Heating & Air, Inc. has received 4.9 out of 5 stars based on 318 customer surveys.
5
287
4
25
3
3
2
3
1
0
9th year as a Best Pick Call
"We're a family-operated business that strives to provide a helpful, friendly environment for our clients while giving back to the surrounding communities. We are honest, and we stand by the quality of our work 24 hours a day, 7 days a week."

Matt Rogulic | President
Company Information
Services Offered
McHenry Heating & Air offers residential and commercial HVAC services 24 hours a day. The company specializes in boilers, water heaters, high-efficiency heating and air conditioning products, and indoor air quality solutions.
Warranty
McHenry offers parts-and-labor warranties of up to ten years on high-efficiency systems.
Company History
The local, family-owned-and-operated company was founded by Matt Rogulic in 1999.
Distinctions
The company is a Trane Comfort Specialist and earned Trane's Distinguished Dealer Award from 2009 to 2015. McHenry employs NATE-certified technicians.
Additional Information
McHenry carries Trane standard, high-efficiency, and hybrid systems; A.O. Smith high-efficiency water heaters; Weil-McLain standard and high-efficiency boilers; and products by Aprilaire, Honeywell, and many more national brands.
Areas Served
Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood

Compiled Score:

McHenry Heating & Air, Inc. has received 4.9 out of 5 stars based on 318 customer surveys.
5
287
4
25
3
3
2
3
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
10/23/2017

“Their work was done in a professional and friendly way. All my questions were answered and explained in a professional way.”

Review by
10/19/2017

“Have had their service for years. For regular service or emergency calls they have always been prompt and have done the service well. Would not think of having anyone else.”

Review by
10/19/2017

“I was very pleased with the service I received as they put in a new air conditioner and furnace. They explained all the new equipment to me. Very happy with them!”

Review by
10/19/2017

“I have used their services for 20+ years and have never been dissatisfied.”

Review by
10/19/2017

No review comments provided

Review by
10/19/2017

No review comments provided

Review by
10/19/2017

No review comments provided

Review by
10/17/2017

No review comments provided

Review by
10/16/2017

“Very professional and personable.”

Review by
10/15/2017

No review comments provided

Review by
10/13/2017

“Excellent.”

Review by
10/12/2017

No review comments provided

Review by
10/12/2017

No review comments provided

Review by
10/11/2017

“Great job!”

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

“Great people, great service, great company!!”

Review by
10/11/2017

“The work was completed as promised. The technicians were professional and courteous. The price was competitive.”

Review by
10/11/2017

“I was happy to find out about this company and suggest they advertise in another publication.”

Review by
10/11/2017

“Russell and Robert came to clean my furnace before upcoming heating season. They were just a pleasure to do business with. They were courteous, pleasant to talk with and cleaned up after the service call. They are just fine representatives of McHenry Heating. I have never had a problem with this company from the office staff to the techs who come to the house. I am very pleased with this company. I normally don't give high marks because no one is perfect, but this company is right up there and I think one of the best. I have also recommended them on several occasions, as they were recommended to me.”

Review by
12/15/2016

“They came in to service my boiler. It needed a part and they charged me, I think it was, $36. After I paid them, I remembered the place where I had bought parts before for a boiler and I called them and I found out it was a $44 part. So I called them and the best they would do after a big argument, they said they would give me back a $1. So I decided I would take the hundred and never use them again. The work was simple. It was a part that just twisted and came out. You loosen two screws, put the new one, tighten the screw, twist it, and it's in. That was it. It took them about 3 minutes and when I called the manager and he gave me all these reasons why they have to charge so much and it was so ridiculous. They charge unbelievable, seven or eight times what I could have bought it at for retail. I would never go back there. I'd give them a D.”

Review by
12/15/2016

“They  were very helpful. The water heaters weren't working, so they came down and diagnosed the problem. The systems are all clean. They fixed them up. The technician was very personable. He was a younger guy, but he knew what he was doing and explained everything to me throughout the process. He told me how to do fix it in case this were to ever happen again—A+.”

Review by
12/15/2016

“They're great. They installed a brand new heating system for me, and they came back this year to make sure it was ready for winter. They kept me very well informed. They were on time. They worked above and beyond to get this heater in because I had no heat in the middle of winter. They deserve an A. I recommend them all the time.”

Review by
12/15/2016

“They did fine. They replaced my furnace without any trouble. They just did everything they could and did it right. The workers were good. I'd give them a B.”

Review by
12/15/2016

“They  did my furnace, cleaning, and air conditioning servicing. They were on time and professional. They did the work quickly. I'd give them an A+.”

Review by
12/15/2016

“I needed some repair work on my furnace. They appeared to be upfront and honest about the problem. They were friendly and clear in their communication. I'd rate them as an A.”

Review by
12/15/2016

“They replaced a couple of valves on my heating system. The technician was a nice guy, and he solved the issue I had. I'd give them an A.”

Review by
12/15/2016

“They serviced the heating and air for my house and for my business. They came out immediately and they're all fair. I'd give them an A.”

Review by
12/15/2016

“They checked the furnace. It was a yearly check and cleaning. The technician who did it explained everything and told me what was going on. Very informative. I'd give them an A+. I would definitely recommend them.”

Review by
12/15/2016

“They do the service on the HBHC system. Last year, they fixed my heating when it wasn't working. They returned phone calls and did everything within their time limits. Very, very kind technicians. He took pride in what he did. He was very clear with us and very fair with us. I'd give them an A.”

Review by
12/15/2016

“I'm  very happy with them. I'd give them an A+. They did some excavating and a heating system in house for me. They showed up when they were supposed to and did what they were supposed to. They called me to make sure I was happy with the work. Thus, they were paid in full.”

Review by
12/15/2016

“They repaired my furnace. They showed up and fixed it. It was all good. I'd give them an A.”

Review by
12/15/2016

“They installed a new furnace for us. They were just very prompt, very neat. Good pricing. I'd give them an A.”

Review by
12/15/2016

“They fixed a heating unit. They arrived on time and fixed it. I'd grade them as an A. They're good.”

Review by
12/08/2016

“They were professional and knew how to do their job. I'd give them an A.”

Review by
07/03/2015

“McHenry Heating & Air does excellent work that they stand behind.”

Review by
07/03/2015

“They helped us with our hot tub. They repaired our hot tub. We were referred to them by somebody else we were also using for our repairs. I would recommend them. I would give them a Good +. I wish the price was lower. They weren't out of range, but you know.”

Review by
07/03/2015

“I think they put in our furnace and I wasn’t too pleased with them. I think that they're expensive and I started using someone locally. They are also further away too. I just like someone closer and that's not their fault. I would give them a C.”

Review by
07/03/2015

“Everything works fine. They fixed a thermostat on a hot water heater. It took about half an hour. The hot water heater manufacturer suggested I do it myself, but I can't reach down there. I would give McHenry Heating & Air an A grade.”

Review by
07/03/2015

“Everything's excellent. I had no problems. They did the job they were supposed to do, they were on time, and everything was done properly. They weren't even here for half an hour. They worked on my hot water heater. I chose them because they installed the hot water heater. They were an A to me.”

Review by
07/03/2015

“They did awesome. The two guys who came out were totally professional, nice, and friendly. I just couldn't have asked for a better service. They put in a new furnace and air conditioning system. I think a neighbor was telling us about them a couple of years back or something. They’re A+.”

Review by
07/03/2015

“I called up and asked the questions and they came out and did the work that I needed to do right away in a timely manner and a fair price. They repaired a gas line. My pool company recommended them. They were excellent.”

Review by
07/03/2015

“He was very polite, and he knew what he was doing. He worked on our boiler. There are not a lot of people who do that, but he repaired it and did some upgrades for us. They get an A grade from me.”

Review by
07/03/2015

“I didn't have a big experience—they just came, eradicated the problem, and left. It was positive. They had to evaluate the condition of the heater. I would give them a good grade. They're good.”

Review by
07/03/2015

“They did a good job. The person was very thorough, and they did a good job. The previous humidifier wasn't working, so they installed one.”

Review by
07/03/2015

“Their installers were very friendly, and they did a great job. They replaced a furnace and air conditioner. I would give them an A.”

Review by
07/03/2015

“They came out when I needed them to. They diagnosed that our heater was bad and that we needed a new one. I would give McHenry Heating & Air an A grade.”

Review by
07/03/2015

“They came in and did the job, and I was happy. They put in a furnace. I didn't have any issues with it. I chose them because they sold a certain brand. I'd give them an A.”

Review by
07/03/2015

“They do my heating and cooling. They do annual service. I chose them through a contractor we use. I would give them about a B+. They could have a quicker response time.”

Review by
07/03/2015

“McHenry Heating & Air was very professional and very timely, and they did a great job. They did the replacement of a heat exchanger in my furnace. They did it quickly and professionally, and everything worked well. I believe they were purchased by the company that initially installed the furnace for me. I’d give them an A.”

Review by
07/03/2015

“They maintain our HVAC. They've been quite reliable, and they do good work. They're a pretty decent company to work with. They take care of the furnaces and air conditioning. They did not do the original installation, but they've done a couple of replacement pieces. I would rate them as excellent—McHenry Heating & Air is an A-grade company.”

Review by
07/03/2015

“I called the last time because they put a vent, like a dryer vent and it doesn’t work. I wanted to replace the unit and they never called me back. I found them through the condo association because the condo association said they did most of their work. I would only use them again only if I couldn't get anybody else. I would give them a C.”

Review by
07/03/2015

“Our furnace quit working, so they came out and made it work again. They're very prompt—they come out almost immediately after you call them. I have never had any disappointing experiences with them. They quote you a price, and that's what it is. They are quick to get out and fix the problem, and they're very polite and do as much as they can to help you. They’re A+.”

Review by
07/03/2015

“They were the only ones who answered at the time. I called some other companies, but nobody answered. I think they came and looked at my water heater because I didn't know what was going on at the time. The guy came and found the problem. The heater was under warranty, so he had to order the new parts. It's been mostly fine ever since. I would say it was excellent.”

Review by
07/03/2015

“I was in another state, and they actually took care of the work for me over the phone—it was great. They did some work for me regarding the fireplace so that I could sell the house, and then they took care of some work that was required once we sold the house. The buyer came back and asked me to fix a couple of things, and McHenry performed the work on the furnace and air conditioning. I’d rate them as an A.”

Review by
07/03/2015

“It was ultra positive. You can give them eleven stars. They're very responsive, they were very prompt, it was actually below zero when my furnace was gone so they said OK. I don't have — I could put in a new blower and this is what it's going to cost, and the controls and the furnace — I don't know, I've been here for 18 years and it's not the first one. And they said, Do you realize it's a contractor grade? It's very delicate, that's also worth noting. We shouldn't have bought it. And they gave me two or three options and in the mean time they said, Well, I'm going to go out to the truck. I'm going to tear out your blower and your control module. I'm going to scrap them and I'm going to put in a temporary. I'm going to hardwire it so it's going to run constantly — the furnace won't run constantly but the blower will because you've got a multi-stage system and I've got to pull out the control, it's gone. So they put in a temporary and then they came back a couple of days later and put in a brand new furnace. They were neat, tidy, and they weren't exorbitantly expensive. I had questions, they came back and I'm delighted with them. I was referred to them by my neighbor who used them. So they are my new HVAC people. I give them an A+.”

Review by
07/03/2015

“We had an emergency, and they showed up promptly after our call. We had a major leak going on with our hot water heater. The person who came was absolutely able to assess the problem and fix it on that first visit. They explained what had gone wrong and told us about some preventive things we could do, and then they took the time to look at some other things going on with our heating system. Overall, it was just a very good experience. We are completely satisfied with their service and have not had any problems as a result since. I would absolutely recommend them. They get an A+ from me.”

Review by
07/03/2015

“I wasn't home when the guy came and replaced our water heater, my husband was, so I can't really tell you much about it. But he came in and he found the problem, he replaced our water heater, he was in and out in two hours. So super quick, efficient — that's kind of it that I have to say. I would give them a B+. We had had them out previously to take a look at the water heater and I guess at that point we did some troubleshooting but he didn't really find the problem the first time. If it had been fixed the first time I would give them an A.”

Review by
07/03/2015

“They're very responsive, very quick service, reasonably priced; I wasn't actually home when the work was being done so I have limited feedback on when the service was actually being done. We had a water heater stop heating water and we weren't sure of the root cause, and they came out and found it was something that wasn't typically wrong and they were able to fix it for us and get all the warranty work done. I would give them a B+. I don't know how they can improve off the top of my head.”

Review by
07/03/2015

“They do great work. They show up when they say they're going to show up and they don't overcharge you and they're very professional. They worked for me for my businesses and my home and they just do a good job. They've replaced water heaters for me, they replaced a furnace for me, they've done a lot of stuff for me. I don't remember why I chose them; we started using them for one of my businesses. This is a couple of years ago, I don't remember how we first got them. Give them an A+.”

Review by
07/03/2015

“I had a starter for my unit that broke, and they were able to identify and take care of it quickly. They do stuff for my work, too. They're great either way. I like that they're very professional. They were honest about what needed to be done. Unfortunately, I've come across people in this industry who want you to do this and that, and I'm like, ‘Do I really need that?’ So, I like that they’re honest. McHenry Heating & Air is A+.”

Review by
07/03/2015

“I use McHenry all the time when I need something. They seem to come out right away, and they get done right away, so it works out really well for me. I've got different places, and they come and do stuff for me. A couple of weeks ago, they did a bunch of work on the house for me. I'm selling the house, and I had them go through the air conditioning. I've used them for years. They’re an A-grade company. I'm very happy with them.”

Review by
06/29/2015

“I refer them over to a lot of people. They were honest, they didn't sell me anything I didn't need, they were thorough, and they were informative. They helped me to fix problems I had without charging me. It was just wonderful, wonderful experience. They did something with our water heater—I believe they cleaned something out. And then I had another question and he spent some time and helped me with it without even batting an eye. I would give them an A grade.”

Review by
06/29/2015

“Actually I wasn't there, my husband was. They were cleaning and checking the air conditioning unit. My husband gives it a B. I believe he said he wasn't real sure about the knowledge of the person.”

Review by
06/29/2015

“They identified the problem quickly, they educated me about what the problem was and they made an effort not to overcharge me, they kind of gave me an alternative. They worked with my water heater. I cannot give that back to you now, it's been a while, I can't remember exactly what it was. I'd give them an A.”

Review by
06/29/2015

“They were here when they were supposed to be here, and they did what they said they were going to do. There was nothing negative. They just did a furnace cleaning. They've come out for the last couple of years, and they get an A grade from me.”

Review by
06/29/2015

“I had them out to check on my air conditioning. I would give them an A+.”

Review by
06/29/2015

“He was thorough I guess. He looked at my air conditioning unit. I would give them a B probably.”

Review by
07/14/2014

“McHenry Heating & Air were very efficient. They were here when they said they were going to be. They kept everything in good order, cleaned up everything, and they're really great people to work with. If you have any questions, they're always willing to go the extra mile. I had to have a new furnace put in back in February when we were having that terribly cold weather. They were fantastic with how they were able to get everything done as quickly as they could. I was really pleased with how everything went. I would grade them an as A.”

Review by
07/10/2014

“The guy was prompt with his service, didn't have to wait. I liked them. McHenry Heating came out on one of the coldest days of the year; the furnace went out. Got it going, got the part in and he kept it running until the part came in and that was it. Kept us warm. This was the first time I used the company. I would grade them an A+.”

Review by
07/09/2014

“It was a seasonal adjustment for the heating. It was what I would have expected. The technicians were fine. I chose them because I wasn't satisfied with the previous company. I would grade them an A+”

Review by
07/08/2014

“McHenry Heating & Air has been doing work for me for 12 years, and they are the best. I would absolutely recommend them. They did a master job for me—three heaters and two air conditioning units—and they did spectacular work. They’re A+.”

Review by
07/08/2014

“McHenry Heating did a good job. They were here when I needed them; they did it at a good cost, and it wasn't much of a hassle. I would recommend their service. I don't remember how I heard of their service. I would grade them an A.”

Review by
07/08/2014

“The technician with McHenry Heating & Air was extremely knowledgeable and on time. They honored my warranty with Trane, and they were the type of company that knows what it's doing. I would absolutely use this company again. Everything has held up perfectly. They did clean up behind themselves. They finished the work in a reasonable amount of time. I would grade them an A+.”

Review by
07/08/2014

“We were quite satisfied with McHenry Heating & Air's work. They come out twice a year, for an annual check for the air conditioning and the furnace. We've had them two or three times. We have no complaints whatsoever with them. The technicians were two different men. The last two were both very nice, very knowledgeable, and very polite. We're quite satisfied with them.”

Review by
07/07/2014

“McHenry Heating & Air did a great job. Butch is a really good guy from McHenry Heating. He did some initial plumbing work that we needed. We called him on two separate occasions for different things, and he did a great job. We used their heating services at one point, quite a while ago, and then knew that they also added a plumbing division, so we decided to call them. I would grade them an A.”

Review by
07/07/2014

“I guess it's positive, my house is cold. Last time I used them is last summer and they replaced a 5 ton compressor. The timeframe in which they completed was fine. It's obviously not a part that you stock. So it had to be ordered, delivered and then installed. I think it was maybe a week. The workers were good. They were fast, efficient, did the job. I do not have a service contract with McHenry Heating and Air. I don't think they could have improved on any area of service. I would grade them an A.”

Review by
07/07/2014

“McHenry Heating & Air are good. What made my experience positive was that they were thorough. They've done the air conditioner and the furnace. They completed the service in a timely manner. I would suggest them to a friend if needed. I'd give them an A.”

Review by
07/07/2014

“As long as my furnace and air conditioning is working good. McHenry Heating & Air come out here and do their checklist, I have to trust in their knowledge and expertise that they job is done. Everything is working fine. I'd recommend their service. I found out about them in the Best Pick Reports. I'd give them a B+.”

Review by
07/07/2014

“The gentleman was very polite and kind. He knew what he was doing. He was very efficient. My furnace wasn't working properly this winter. I'd give them an A+.”

Review by
07/07/2014

“I always liked McHenry Heating & Air. I have been using them for a while. I would recommend them. I would grade them an A+.”

Review by
07/03/2014

“My experience with McHenry Heating & Air was positive. They installed a new compressor air conditioner. Everything has been holding up fine. I would refer them to others. They cleaned up after themselves after the job was complete. I'd give them a B.”

Review by
07/03/2014

“I thought McHenry's Heating & Air did a great job. They installed a new air conditioner and furnace. It took a while for them to install. The technicians were nice. I used them over other competitors because they carried the brand I wanted. I'd give them an A.”

Review by
07/03/2014

“McHenry Heating & Air came out and fixed our boiler issue. The technician was very thorough and described what needed to be done prior to just doing it and gave us a price on the spot. It was an emergency call so it was handled very quickly. The quality of work very good. I would use them again. The technician was excellent. It was local. I would refer them. I would give them an A.”

Review by
07/03/2014

“Basically all McHenry Heating & Air did for me was make an adjustment on the furnace to make it a little warmer in the living room. They told me more or less a design problem when the home was designed so it wasn't a whole lot that they did. I've only used them that one time. I would recommend them but there's not much I could recommend because they didn't do a whole lot for me. I'd give them an A.”

Review by
07/03/2014

“My experience with McHenry Heating & Air was positive. I had some water heater issues and they were very quick to respond. The tech they sent out was very knowledgeable and nice. They were reasonably priced. I chose them over other competitors because a coworker recommended them. I would use them again and probably will be. I would give them an A.”

Review by
07/02/2014

“McHenry Heating & Air, Inc. were fine. It was positive because they stood behind their work. Good question because they have to come back every single year but they keep replacing the same part over and over again. They haven't charged us for it so. They changed the igniter on a boiler. I would give them a B rating. I would recommend them. No.”

Review by
07/02/2014

“McHenry Heating & Air, Inc. were very, very good. The young man went on checked the furnace from stem to sturn, up, down, back and forth said it all looked OK. It was getting old, a little rusty here and there but that everything was working fine. That we might be well advised to save up money for a new one, one of these days so I would say everything was I would say very good. I would give them an A rating.”

Review by
07/02/2014

“I had a very positive experience with McHenry Heating & Air. The installers were very nice and accommodating. Our furnace went out in the middle of winter and they had a new furnace here within a day. The workers were great. I would use the company again if needed. I would tell others that they are efficient, quick and will work with you. You can call them and they'll be there within hours if an emergency. I would give them an A+.”

Review by
07/02/2014

“What made my experience with McHenry positive is that they are knowledgeable and punctual. They finished everything in a reasonable amount of time. Once the job was complete, they cleaned up well after themselves. Everything has held up very well. Their customer service was excellent. I'd give them an A+.”

Review by
07/01/2014

“My experience with McHenry is very positive. They did excellent work. I highly recommend them. They've done our air conditioner and furnace. They are wonderful people. Mike and the two installers that he sent over were kind, courteous and clean. They cleaned up after themselves. I'd give them an A+.”

Review by
07/01/2014

“McHenry's are a 10/10 - absolutely fantastic. What made my experience with them positive was everything. They took care of my air conditioning and heating. They did some routine maintenance and trouble solving. They did a fantastic job and would recommend them to anyone. I would give them an A.”

Review by
07/01/2014

“I have used McHenry Heating & Air, Inc. for years, years and years. They always take care of all my heating and cooling cleaning and maintenance. I heard about them through a general contractor that I use. I would give them an A rating.”

Review by
07/01/2014

“What made my experience with McHenry's positive was that they fixed a heating problem on a wall space heater. I've used them before for duct work. The workers were good. I would give them an A.”

Review by
07/01/2014

“What made my experience with McHenry's positive was that they came in and knew what they were doing. They did a good job and cleaned up efficiently. The installation looked very nice and professional. The gentleman that came over to give the bid - I like how he presented what they do. Even though they weren't the cheapest, I felt comfortable with them. I use the company for my maintenance. I would give them an A+.”

Review by
07/01/2014

“It was positive with McHenry Heating & Air, Inc. because the guy was pretty friendly, allowed me to look over his shoulder, I am very inquisitive and I liked the way he did things. He worked on the air conditioner. Everything has held up just fine. I would use them again. I have used them for years. I don't remember why I chose them over other companies. I would give them a B- rating.”

Review by
07/01/2014

“What made my experience with McHenry's positive was that they were on time, they responded quickly to my phone calls and provided follow up services as well. When I had an issue, they sent a person out to correct the issue and I appreciated that. They replaced my furnace. I've been satisfied with the product. I would give them an A-.”

Review by
07/01/2014

“I think McHenry Heating & Air are talented and service-oriented. They did a great job for me. I would give them an A+.”

Review by
06/06/2014

“McHenry Heating did great. They did a really good job. They replaced the furnace.”

Review by
06/06/2014

“McHenry Heating’s services were fine. They fixed something in my furnace.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: