McHenry Heating & Air, Inc.
10th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

McHenry Heating & Air, Inc. has received 4.8 out of 5 stars based on 125 customer surveys.
5
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15
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10th year as a Best Pick Call
"We're a family-operated business that strives to provide a helpful, friendly environment for our clients while giving back to the surrounding communities. We are honest, and we stand by the quality of our work 24 hours a day, 7 days a week."

Matt Rogulic | President
Company Information
Services Offered
McHenry Heating & Air offers residential and commercial HVAC services 24 hours a day. The company specializes in boilers, water heaters, high-efficiency heating and air conditioning products, and indoor air quality solutions.
Warranty
McHenry offers parts-and-labor warranties of up to ten years on high-efficiency systems.
Company History
The local, family-owned-and-operated company was founded by Matt Rogulic in 1999.
Distinctions
The company is a Trane Comfort Specialist and earned Trane's Distinguished Dealer Award from 2009 to 2015. McHenry employs NATE-certified technicians.
Additional Information
McHenry carries Trane standard, high-efficiency, and hybrid systems; A.O. Smith high-efficiency water heaters; Weil-McLain standard and high-efficiency boilers; and products by Aprilaire, Honeywell, and many more national brands.
Areas Served
Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood
Address
1903 State Route 31
McHenry, IL 60050
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

McHenry Heating & Air, Inc. has received 4.8 out of 5 stars based on 125 customer surveys.
5
104
4
15
3
3
2
2
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/13/2019

“They are timely, professional and they know what there doing.”

Review by
08/29/2019

No review comments provided

Review by
08/19/2019

“They got everything done in the quoted time frame.”

Review by
08/17/2019

“I would like to recognize the technician that came out for his exceptional service.”

Review by
08/07/2019

“Butch is awesome!”

Review by
08/07/2019

“Respected opinion and trying best to help us get a little more life out of our AC. Will def replace w them when needed.”

Review by
08/07/2019

“Tony - the tech that preformed the tune up for our AC / furnace was awesome. Very knowledgeable in all aspects of the service call. Thanks again!”

Review by
08/07/2019

No review comments provided

Review by
08/01/2019

“Mike always answers his phone and is there to help.”

Review by
08/01/2019

No review comments provided

Review by
08/01/2019

“KC Allen is very knowledgeable and has always fixed the issue.”

Review by
08/01/2019

“Very happy with their work, a truly great team of professionals.”

Review by
08/01/2019

“Tony has been my technician for a couple of years now and always does a tremendous job. Also the team in the office is always very responsive and courtesy.”

Review by
07/31/2019

“They met or exceeded expectations in knowing the equipment and giving me the right answers.”

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

“I'd like to recommend the guys that worked on my project and Jason.”

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

“The technicians sent to my home have all acted in a professional manner. I didn't get their names. Sorry!”

Review by
07/31/2019

“They met or exceeded expectations in about everything. Everything they do is fine with me. I've had them for some years.”

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

“I had a service issue where they checked my boiler and they neglected to turn the pilot light back on.”

Review by
07/30/2019

“The callback service was dealt with and the problem was resolved right away.”

Review by
07/30/2019

No review comments provided

Review by
07/29/2019

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Review by
07/29/2019

“They had prompt service, stayed on schedule.”

Review by
07/27/2019

No review comments provided

Review by
07/27/2019

No review comments provided

Review by
07/26/2019

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Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“very satisfied”

Review by
07/26/2019

“Don't you have that name handy, but the gentleman was excellent.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
08/03/2018

“They exceeded my expectations because they went overboard. When they put in my new air conditioner, it started raining and they stayed and put it in for me in the rain. That was great.”

Review by
08/03/2018

“They did fine.”

Review by
08/03/2018

“We would like to recognize everyone for their exceptional service.”

Review by
07/25/2018

No review comments provided

Review by
07/24/2018

No review comments provided

Review by
07/24/2018

No review comments provided

Review by
07/19/2018

“They met my expectations during the service call.”

Review by
07/19/2018

“I am satisfied with them because they are always on time, on budget, responsive to questions, and they came up with alternatives. They are very good listeners.”

Review by
07/19/2018

“I was satisfied in the other areas. We had them for heating and air and they have been great.”

Review by
07/18/2018

“The cleanliness exceeded my expectations.”

Review by
07/17/2018

“We love Tim! He's just so amazing and kind and caring. Always takes time to ask about our family!! He does an amazing job.”

Review by
07/12/2018

“The two times that we have needed them to come out has been after hours and they were there within an hour and very polite. I work in the industry and this is the company that I trust to come work on my house.”

Review by
07/12/2018

“From the very beginning of our process everyone was professional and courteous. Starting with Derek who work to get us what we needed and was always available if I called the office. Then we had our installation. My husband said that Ott and Pete were amazing. Very courteous knowledgeable and friendly. And answered any questions he had during the install”

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

“Every tech I have dealt with (several due to multiple properties) has been professional and polite and the staff fielding the calls for service have been fantastic and easy to work with.”

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

“All have been great but Ott has gone above and beyond”

Review by
10/23/2017

“Their work was done in a professional and friendly way. All my questions were answered and explained in a professional way.”

Review by
10/19/2017

“Have had their service for years. For regular service or emergency calls they have always been prompt and have done the service well. Would not think of having anyone else.”

Review by
10/19/2017

“I was very pleased with the service I received as they put in a new air conditioner and furnace. They explained all the new equipment to me. Very happy with them!”

Review by
10/19/2017

“I have used their services for 20+ years and have never been dissatisfied.”

Review by
10/19/2017

No review comments provided

Review by
10/19/2017

No review comments provided

Review by
10/19/2017

No review comments provided

Review by
10/17/2017

No review comments provided

Review by
10/16/2017

“Very professional and personable.”

Review by
10/15/2017

No review comments provided

Review by
10/13/2017

“Excellent.”

Review by
10/12/2017

No review comments provided

Review by
10/12/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

“Great job!”

Review by
10/11/2017

“Great people, great service, great company!!”

Review by
10/11/2017

“I was happy to find out about this company and suggest they advertise in another publication.”

Review by
10/11/2017

“The work was completed as promised. The technicians were professional and courteous. The price was competitive.”

Review by
10/11/2017

“Russell and Robert came to clean my furnace before upcoming heating season. They were just a pleasure to do business with. They were courteous, pleasant to talk with and cleaned up after the service call. They are just fine representatives of McHenry Heating. I have never had a problem with this company from the office staff to the techs who come to the house. I am very pleased with this company. I normally don't give high marks because no one is perfect, but this company is right up there and I think one of the best. I have also recommended them on several occasions, as they were recommended to me.”

Review by
12/15/2016

“They  were very helpful. The water heaters weren't working, so they came down and diagnosed the problem. The systems are all clean. They fixed them up. The technician was very personable. He was a younger guy, but he knew what he was doing and explained everything to me throughout the process. He told me how to do fix it in case this were to ever happen again—A+.”

Review by
12/15/2016

“They're great. They installed a brand new heating system for me, and they came back this year to make sure it was ready for winter. They kept me very well informed. They were on time. They worked above and beyond to get this heater in because I had no heat in the middle of winter. They deserve an A. I recommend them all the time.”

Review by
12/15/2016

“I needed some repair work on my furnace. They appeared to be upfront and honest about the problem. They were friendly and clear in their communication. I'd rate them as an A.”

Review by
12/15/2016

“They  did my furnace, cleaning, and air conditioning servicing. They were on time and professional. They did the work quickly. I'd give them an A+.”

Review by
12/15/2016

“They replaced a couple of valves on my heating system. The technician was a nice guy, and he solved the issue I had. I'd give them an A.”

Review by
12/15/2016

“They serviced the heating and air for my house and for my business. They came out immediately and they're all fair. I'd give them an A.”

Review by
12/15/2016

“They checked the furnace. It was a yearly check and cleaning. The technician who did it explained everything and told me what was going on. Very informative. I'd give them an A+. I would definitely recommend them.”

Review by
12/15/2016

“They do the service on the HBHC system. Last year, they fixed my heating when it wasn't working. They returned phone calls and did everything within their time limits. Very, very kind technicians. He took pride in what he did. He was very clear with us and very fair with us. I'd give them an A.”

Review by
12/15/2016

“I'm  very happy with them. I'd give them an A+. They did some excavating and a heating system in house for me. They showed up when they were supposed to and did what they were supposed to. They called me to make sure I was happy with the work. Thus, they were paid in full.”

Review by
12/15/2016

“They installed a new furnace for us. They were just very prompt, very neat. Good pricing. I'd give them an A.”

Review by
12/15/2016

“They fixed a heating unit. They arrived on time and fixed it. I'd grade them as an A. They're good.”

Review by
12/15/2016

“They repaired my furnace. They showed up and fixed it. It was all good. I'd give them an A.”

Review by
12/15/2016

“They did fine. They replaced my furnace without any trouble. They just did everything they could and did it right. The workers were good. I'd give them a B.”

Review by
12/15/2016

“They came in to service my boiler. It needed a part and they charged me, I think it was, $36. After I paid them, I remembered the place where I had bought parts before for a boiler and I called them and I found out it was a $44 part. So I called them and the best they would do after a big argument, they said they would give me back a $1. So I decided I would take the hundred and never use them again. The work was simple. It was a part that just twisted and came out. You loosen two screws, put the new one, tighten the screw, twist it, and it's in. That was it. It took them about 3 minutes and when I called the manager and he gave me all these reasons why they have to charge so much and it was so ridiculous. They charge unbelievable, seven or eight times what I could have bought it at for retail. I would never go back there. I'd give them a D.”

Review by
12/08/2016

“They were professional and knew how to do their job. I'd give them an A.”

Review by
07/03/2015

“McHenry Heating & Air does excellent work that they stand behind.”

Review by
07/03/2015

“It was ultra positive. You can give them eleven stars. They're very responsive, they were very prompt, it was actually below zero when my furnace was gone so they said OK. I don't have — I could put in a new blower and this is what it's going to cost, and the controls and the furnace — I don't know, I've been here for 18 years and it's not the first one. And they said, Do you realize it's a contractor grade? It's very delicate, that's also worth noting. We shouldn't have bought it. And they gave me two or three options and in the mean time they said, Well, I'm going to go out to the truck. I'm going to tear out your blower and your control module. I'm going to scrap them and I'm going to put in a temporary. I'm going to hardwire it so it's going to run constantly — the furnace won't run constantly but the blower will because you've got a multi-stage system and I've got to pull out the control, it's gone. So they put in a temporary and then they came back a couple of days later and put in a brand new furnace. They were neat, tidy, and they weren't exorbitantly expensive. I had questions, they came back and I'm delighted with them. I was referred to them by my neighbor who used them. So they are my new HVAC people. I give them an A+.”

Review by
07/03/2015

“We had an emergency, and they showed up promptly after our call. We had a major leak going on with our hot water heater. The person who came was absolutely able to assess the problem and fix it on that first visit. They explained what had gone wrong and told us about some preventive things we could do, and then they took the time to look at some other things going on with our heating system. Overall, it was just a very good experience. We are completely satisfied with their service and have not had any problems as a result since. I would absolutely recommend them. They get an A+ from me.”

Review by
07/03/2015

“They do great work. They show up when they say they're going to show up and they don't overcharge you and they're very professional. They worked for me for my businesses and my home and they just do a good job. They've replaced water heaters for me, they replaced a furnace for me, they've done a lot of stuff for me. I don't remember why I chose them; we started using them for one of my businesses. This is a couple of years ago, I don't remember how we first got them. Give them an A+.”

Review by
07/03/2015

“I had a starter for my unit that broke, and they were able to identify and take care of it quickly. They do stuff for my work, too. They're great either way. I like that they're very professional. They were honest about what needed to be done. Unfortunately, I've come across people in this industry who want you to do this and that, and I'm like, ‘Do I really need that?’ So, I like that they’re honest. McHenry Heating & Air is A+.”

Review by
07/03/2015

“I use McHenry all the time when I need something. They seem to come out right away, and they get done right away, so it works out really well for me. I've got different places, and they come and do stuff for me. A couple of weeks ago, they did a bunch of work on the house for me. I'm selling the house, and I had them go through the air conditioning. I've used them for years. They’re an A-grade company. I'm very happy with them.”

Review by
07/03/2015

“McHenry Heating & Air was very professional and very timely, and they did a great job. They did the replacement of a heat exchanger in my furnace. They did it quickly and professionally, and everything worked well. I believe they were purchased by the company that initially installed the furnace for me. I’d give them an A.”

Review by
07/03/2015

“They maintain our HVAC. They've been quite reliable, and they do good work. They're a pretty decent company to work with. They take care of the furnaces and air conditioning. They did not do the original installation, but they've done a couple of replacement pieces. I would rate them as excellent—McHenry Heating & Air is an A-grade company.”

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